Novotel Dubai Al Barsha 4 stars

Customer review rating (ALL Rating) 4.3/5 1,224 reviews

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Novotel Dubai Al Barsha - Image 1
Novotel Dubai Al Barsha - Image 2
Novotel Dubai Al Barsha - Image 3
Novotel Dubai Al Barsha - Image 4
Opp Mashreq Metro Station, Sheikh Zayed Road Barsha 1, POB 450011 DUBAI, United Arab Emirates

Description

Hotel extras

  • Free WIFI throughout the hotel

  • InBalance spa by Novotel and outdoor pool

  • Free daily shuttle to nearby malls and beaches

  • 10 state-of-the-art meeting rooms

  • Walking distance to Mashreq Metro Station

Our accommodation(s)

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Hotel location

Novotel Dubai Al Barsha

Opp Mashreq Metro Station, Sheikh Zayed Road Barsha 1
POB 450011 DUBAI
United Arab Emirates

GPS:25.112416, 55.188687

Telephone
Fax +971 4 304 9100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,224 reviews

TripAdvisor Rating  4.5/5  4,224 reviews

Room is very good staff is very friendly

TripAdvisor rating 5.0/5

GoPlaces50056276103 TripAdvisor review

Hotel is very good location near the metro station 🚉 .all staff are very friendly vary helpfull .my rooms is comfortable washroom is clean bed making good view is very good .thank you housekeeping staff sharuk, Khim Raj and supervisor Subash taking care my room and me. Reception staff masu .

Great value

TripAdvisor rating 5.0/5

Bahadir E TripAdvisor review

Good service, great location we had a good time at Novotel we will definetly come back again. The ladies at reception were super helpful Ishani Sherry and Khaled if i said it right. Its convinient clean and comforting. Meals were good and service was great.

Really amazing hotel

TripAdvisor rating 5.0/5

Emmanuel K TripAdvisor review

had stay in novotel really very nice room bug size washroom was so clean with decorative things ...big TV in my room I love that pool was very big reception team help along for us they always ready to suggest you specially anna Ishani and restaurant has a good food ( alot choice) thank you team for everything muskan was also help me..she have good knowledge about hotels.

Dear Guest, Thank you for your positive feedback regarding your stay at Novotel. We are thrilled to hear that you had a really amazing experience at our hotel. It's wonderful to know that you enjoyed the spacious and nicely decorated room, the clean and well-appointed washroom, and the large TV. We are pleased that you found the pool enjoyable and that the reception team, especially Anna and Ishani, were helpful and accommodating. It's great to hear that the restaurant offered a good variety of food choices. We appreciate your kind words about Muskan and her knowledge about hotels. Thank you for acknowledging our team's efforts. Sincerely, Alina Zapopadko Hotel Manager

Nice hotel with great hospitality

TripAdvisor rating 5.0/5

Maryanne K TripAdvisor review

Cleaning was so good by housekeeping team they always help me to setup my room ( arrange) lobby was to clean and tidy pool was amazing very near bar pool and bar nice combination thank you all of you who did take care of my room and family...Novotel is 5star 100%

Dear Guest, Thank you for your kind words regarding your stay at our hotel. We are delighted to hear that you found our hotel to be nice with great hospitality. It's wonderful to know that the housekeeping team provided excellent cleaning services and assisted you in setting up your room. We are pleased that you enjoyed the clean and tidy lobby, the amazing pool, and the nice combination of the pool and bar. Your appreciation for the care provided to your room and family is truly valued. We strive to offer a 5-star experience, and we are thrilled that we could meet your expectations. Warm regards, Alina Zapopadko Hotel Manager

Outdated, dirty and overpriced. Lock up everything!!!!

TripAdvisor rating 1.0/5

Brislan Families - TripAdvisor review

We have just left this hotel and i would never return! I believe we were in the same 3 bedroom suite that was in another review in May with photos. The carpets were disgustingly stained through the whole suit and the room smelt - the hallways also had a terrible smell. I disinfected all surfaces myself before i let my family touch anything! We chose this hotel as we are Accor members but we were not offered any Accor Gold Member benefits or even welcomed with any friendliness. Worst of all as i have just unpacked i have noticed an expensive clothing item missing. Yes i am 100% certain i washed and hung said item with numerous other pieces thus not noticing immediately it was missing when i packed. Im looking forward to a reply email regarding this concerning matter. When paying over $500 a night I expect a lot more!

Dear Guest, We are deeply sorry to hear about your disappointing experience during your recent stay at our hotel. Your feedback regarding the cleanliness and condition of the room is concerning, and we apologize for any inconvenience this may have caused. We take such matters seriously and will address them with our housekeeping team to ensure that our standards are met and maintained. It is regrettable to hear that you did not receive the expected Accor Gold Member benefits or a warm welcome upon arrival. Regarding the missing clothing item, we understand the importance of your concern and will investigate this matter promptly. Please send an email to H6535-du@accor.com so we can thoroughly investigate this concerning issue. We sincerely apologize for falling short of your expectations and for any inconvenience caused. Your feedback is invaluable to us as we strive to provide a comfortable and enjoyable experience for all our guests. Warm regards, Alina Zapopadko Hotel Manager

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Other web-users rate our hotel

  • 1,208 reviews 9.7/10 Location
  • 1,742 reviews 7.1/10 Room
  • 3,258 reviews 9.3/10 Service
  • 31 reviews 7.6/10 WiFi
  • 870 reviews 6.6/10 Cleanliness
  • 540 reviews 5.9/10 Comfort
  • 501 reviews 7.4/10 Breakfast
  • 98 reviews 9.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.