Novotel Dubai Al Barsha 4 stars

Customer review rating (ALL Rating) 4.1/5 1,557 reviews

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Novotel Dubai Al Barsha - Image 4

Description

Hotel extras

  • Walking distance to InsuranceMarket Metro Station with easy connectivity across Dubai

  • Minutes from Mall of the Emirates, Sheikh Zayed Road, and key business districts

  • Family‑friendly facilities including Kids Club, outdoor pool, gym, and spa

  • 11 modern meeting rooms ideal for corporate meetings, trainings, and events

Our accommodation(s)

Book this hotel
Room 1

Designed for shared stays, this 29 sqm room features twin beds, city views, complimentary Wi-Fi, and modern comforts, offering a relaxing retreat close to Dubai's key business and leisure destinations.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 29 / 312 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 29 / 312 sq ft
  • Bedding 1 x Twin bed(s)
  • Views: City View
  • Most of the accommodation: Corner Room

Thoughtfully designed for accessibility and comfort, this 29 sqm room features a queen-size bed, accessible facilities, complimentary Wi-Fi, and modern amenities for a seamless Dubai stay.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 29 / 312 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Upgrade your stay in a stylish Executive Room featuring a queen-size bed, premium amenities, complimentary Wi-Fi, and city views. Ideal for business travellers seeking extra comfort and convenience.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 29 / 312 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Combining comfort and functionality, this Executive Room features twin beds, premium amenities, complimentary Wi-Fi, and city views, making it ideal for both business and leisure stays.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 29 / 312 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Junior Suite

Enjoy extra space and flexibility in a contemporary suite with a separate living area, complimentary Wi-Fi, and modern amenities. Ideal for extended stays and guests seeking added comfort.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 48 / 516 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

One-Bedroom Suite

Feel at home in a spacious suite featuring a separate bedroom and living room, contemporary furnishings, and modern amenities. Ideal for families, extended stays, and added privacy.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 70 / 753 sq ft

Bedding

Queen size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Fridge
  • Kettle
  • Microwave
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Two-Bedroom Suite

Perfect for families and groups, this spacious suite offers two bedrooms, generous living areas, and modern amenities, providing the comfort and convenience of a home away from home.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
6
Area
From 135 / 1453 sq ft

Bedding

Queen size bed(s) x1

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Suite

Three-Bedroom Suite

Designed for larger families and extended stays, this expansive suite features three bedrooms, spacious living areas, and contemporary amenities for a comfortable Dubai stay.

  • Views:

    City View

  • Most of the accommodation:

    Corner Room

Max. number of persons
8
Area
From 220 / 2368 sq ft

Bedding

Queen size bed(s) x2

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Dishwasher
  • Fridge
  • Kettle
  • Microwave
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Bidet
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Telephone in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 32'/81 cm screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Shoe polisher
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

Novotel Dubai Al Barsha

Novotel Dubai Al Barsha, Opposite InsuranceMarket Metro Station, Sheikh Zayed Road, Barsha 1, DUBAI, UAE, 450011
POB 450011 DUBAI
United Arab Emirates

GPS:25.112416, 55.188687

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • DXB Additional charge
  • DUBAI INTERNATIONAL AIRPORT Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 465 rooms
  • 7 rooms for people with reduced mobility
  • 100 family rooms
  • 100 connecting rooms
  • 60 non-smoking rooms
  • 41 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Indonesian
  • Italian
  • Korean
  • Russian
  • Thai
  • Turkish
  • Chinese Mandarin

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge
  • Laundromat Additional charge

Entertainment

  • Piano

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Limousine

  • Limousine Additional charge

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

11 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Services for children

  • Board games available

Well-being

Novotel pool

  • Outside
  • On site

In Balance by Novotel

  • On site
  • Hammam Additional charge
  • Sauna room Additional charge
  • Massage Additional charge

Sports and leisure

Wind surfing facilities Additional charge

  • Nearby

Water-skiing Additional charge

  • Nearby

Jet-ski Additional charge

  • Nearby

Deep sea fishing/Sea fishing Additional charge

  • Nearby

Horseback riding Additional charge

  • Nearby

Football Additional charge

  • Nearby

Basketball court Additional charge

  • Nearby

Volleyball Additional charge

  • Nearby

Bodybuilding equipment/Gym

  • On site

Jogging track

  • Nearby

Golf Additional charge

  • Nearby

Boat excursions Additional charge

  • Nearby

Bowling Additional charge

  • Nearby

Snorkelling/Scuba diving center Additional charge

  • Nearby

Scuba diving Additional charge

  • Nearby

Gym

  • On site

Table tennis Additional charge

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 236 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.4 m / 7.8 ft

Services & equipment

  • Stairs
  • Valet parking
  • TESLA recharging units

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

A beautiful café serving fresh French pastries, bagels, wraps, sandwiches and salads. A wonderful beverage selection of specialty coffees, teas, fresh juices, smoothies.

Flying Elephant

Discover a world where theatre, mystery, and mixology blend seamlessly. draws inspiration from Bombay's hidden speakeasies the legendary 'aunty bars' where every drink was served with a story, and every moment carried an air of intrigue.

Bar Type
BAR
Capacity
90
Accessibility
Accessible service
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • Accor Business Account
  • American Express
  • Mastercard
  • JCB
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Underground Cellar
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Discover a world where theatre, mystery, and mixology blend seamlessly. draws inspiration from Bombay's hidden speakeasies the legendary 'aunty bars' where every drink was served with a story, and every moment carried an air of intrigue.

Start your day your way with four breakfast options: an international buffet at 365 Restaurant, early morning snacks at Café Java a quick coffee and croissant, or breakfast in your room.

Perfect for both leisure and relaxation, our outdoor swimming pool offers a refreshing retreat where guests can swim, unwind, and enjoy the Dubai sunshine.

A well-designed fitness centre with advanced TechnoGym equipment for any workout levels and a team of professional trainers.

The spa provides state of the art wellness facilities. It offers a variety of enriching and rejuvenating treatments in its 7 rooms.

Book

Host your wedding or special celebration at Novotel Dubai Al Barsha. With flexible event spaces, customised catering, and expert event planning, we provide the perfect venue for memorable ceremonies and receptions in Dubai.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,557 reviews

Customer review rating 0.5/5

Kiran C. A. C. A. Business - Confirmed reviews ALL

Dear Guest , Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not meet your expectations. We are particularly sorry to hear about the issues you experienced with the bathroom, including the leaking, non-functioning exhaust fan and lack of a proper wiper. We also regret that the dryer, room size, television, housekeeping service, breakfast selection, and laundry charges did not meet the standards you expected from us. Your comments have been shared with the relevant departments for immediate review and corrective action. We take your feedback seriously, as maintaining our facilities and providing a comfortable and pleasant experience for our guests is very important to us. We truly regret the inconvenience caused during your stay and hope you will consider giving us another opportunity to provide you with the experience you deserve. Kind regards, Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 5.0/5

Ludmila G. M. Families - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found your stay comfortable and appreciated the efforts of our housekeeping team. It is always a pleasure to welcome returning guests, and we look forward to your next visit. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 0.5/5

Samah N. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to learn about your recent experience, particularly as a frequent guest of our hotel. We truly value your continued loyalty and we are disappointed to hear that this visit did not reflect the level of service and care you have come to expect from us. We are especially sorry to learn about your check in experience. We completely understand how frustrating and upsetting this must have been and we sincerely apologize for the lack of consideration shown at the time. We are equally concerned to learn about the condition of the water from the shower and bidet, which is certainly not the standard we strive to maintain. Please be assured that we take your comments very seriously and will share them with the respective team for improvements. We also tried to reach you on your mobile number +31… to discuss your concerns but unfortunately, we were unable to connect with you. We sincerely regret that your experience led you to choose another hotel. We truly appreciate your loyalty to this particular hotel branch and hope that despite this unfortunate experience, we may have the opportunity to restore your confidence in us during a future visit. Thank you once again for bringing these matters to our attention. Kind regards, Nur Zulkifli Assistant Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 5.0/5

Nuhah N. Friends - Confirmed reviews ALL

Customer review rating 1.5/5

Glyza M. M. Solo - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to learn about the challenges you faced concerning your room change request. I understand that clear communication is essential, and I apologize for any frustration caused by the repeated assurances that did not materialize. While we strive to accommodate all guest requests, availability can sometimes limit our options. Your insights are invaluable and will help us improve our communication processes in the future. Kind regards, Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Dear Guest , Thank you for taking the time to share your feedback with us. We sincerely apologize that your stay did not meet your expectations. We are particularly sorry to hear about the issues you experienced with the bathroom, including the leaking, non-functioning exhaust fan and lack of a proper wiper. We also regret that the dryer, room size, television, housekeeping service, breakfast selection, and laundry charges did not meet the standards you expected from us. Your comments have been shared with the relevant departments for immediate review and corrective action. We take your feedback seriously, as maintaining our facilities and providing a comfortable and pleasant experience for our guests is very important to us. We truly regret the inconvenience caused during your stay and hope you will consider giving us another opportunity to provide you with the experience you deserve. Kind regards, Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 5.0/5

Ludmila G. M. Families - Confirmed reviews ALL

Hotel is strategically located, had a very pleasant and comfortable stay, reason we keep on coming back to this property.

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found your stay comfortable and appreciated the efforts of our housekeeping team. It is always a pleasure to welcome returning guests, and we look forward to your next visit. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 0.5/5

Samah N. Business - Confirmed reviews ALL

To be fair, i'm a frequent customer of this particular hotel branch, and it was the first time I encounter such unprofessional behaviour. But definitely pushed me to book in a different hotel for the 3rd extra night.

Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely regret to learn about your recent experience, particularly as a frequent guest of our hotel. We truly value your continued loyalty and we are disappointed to hear that this visit did not reflect the level of service and care you have come to expect from us. We are especially sorry to learn about your check in experience. We completely understand how frustrating and upsetting this must have been and we sincerely apologize for the lack of consideration shown at the time. We are equally concerned to learn about the condition of the water from the shower and bidet, which is certainly not the standard we strive to maintain. Please be assured that we take your comments very seriously and will share them with the respective team for improvements. We also tried to reach you on your mobile number +31… to discuss your concerns but unfortunately, we were unable to connect with you. We sincerely regret that your experience led you to choose another hotel. We truly appreciate your loyalty to this particular hotel branch and hope that despite this unfortunate experience, we may have the opportunity to restore your confidence in us during a future visit. Thank you once again for bringing these matters to our attention. Kind regards, Nur Zulkifli Assistant Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 5.0/5

Nuhah N. Friends - Confirmed reviews ALL

We had an amazing experience at the Novotel Dubai Al Barsha. It was my birthday week and they even surprised me with a sweet birthday cake. I’d definitely book the Novotel Dubai Al Barsha when I’m back in Dubai.

Customer review rating 1.5/5

Glyza M. M. Solo - Confirmed reviews ALL

I was disappointed with my experience regarding my request to change rooms. I followed up every day and was repeatedly told that it would be done “tomorrow,” but it never happened. I completely understand if a room change was not possible due to availability, but I would have appreciated an honest and clear answer instead of repeated promises. Better communication and follow-through would have made my stay much more satisfactory.

Dear Guest, Thank you for sharing your feedback regarding your recent stay with us. I sincerely regret to learn about the challenges you faced concerning your room change request. I understand that clear communication is essential, and I apologize for any frustration caused by the repeated assurances that did not materialize. While we strive to accommodate all guest requests, availability can sometimes limit our options. Your insights are invaluable and will help us improve our communication processes in the future. Kind regards, Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 3.5/5

Sherzod A. D. Couples - Confirmed reviews ALL

Great service, team, food and ambiance. Special thanks to chef Rustam and kitchen team. We felt home away from home. Usbek food and Turkish food available.

Dear Guest, Thank you for your feedback. We are delighted to hear that you enjoyed the hospitality, service, and food offerings during your stay. Your kind words will surely be shared with Chef Rustam and our kitchen team. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 3.5/5

Saravanan K. Families - Confirmed reviews ALL

I have booked for 2 nights of stay. Overall experience is good but I didn't get the booked room on the 1st day, that was a disappointment. Only on 2nd day I was received the consent room.

Dear Guest, Thank you for your feedback. I apologize for the inconvenience you experienced regarding your room assignment. We strive to ensure that our guests receive the accommodations they have booked. Your comments will be shared with our team for further consideration. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 5.0/5

Stefano C. Business - Confirmed reviews ALL

Ok, I know, I'm a Member so maybe I have some more benefits. But when you stay in Novotel Al Barsha or in another Novotel in Dubai, or in any others Accor Hotels, you will be in the right place, with the most kind staff, good services, perfect positions. Enjoy Novotel al Barsha, enjoy Accor hotels.

Dear Guest, Thank you for your kind feedback regarding your recent stay at Novotel Dubai Al Barsha. We are delighted to hear that you enjoyed our services and found our staff to be attentive and welcoming. It is always our goal to provide a comfortable experience for all our guests, and we appreciate your recognition of our efforts. We look forward to welcoming you back in the future for another enjoyable stay. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 4.5/5

Yussifu M. Business - Confirmed reviews ALL

We had a great 👍experiences Keep it up

Dear Guest, Thank you for your kind words regarding your recent stay at Novotel Dubai Al Barsha. We are thrilled to hear that you enjoyed your experience with us and we look forward to welcoming you back in the near future. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 5.0/5

Sandra D. Couples - Confirmed reviews ALL

All staff members give the BEST service -everyday and all day. They are very friendly and so helpful. We have stayed in this hotel for a number of years now and would recommend this Hotel as the No 1 place to stay in Dubai. Food selection excellant-Room cleanliness 1st Class

Dear Guest, Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your stay and that our location, staff service, food selection, and room cleanliness met your expectations. It is always a pleasure to host returning guests, and your recommendation means a great deal to us. We look forward to welcoming you back for another exceptional experience in Dubai. Best regards, Nur Zulkifli Assistant Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 4.5/5

Zafar I. Business - Confirmed reviews ALL

Fantastic. Staff well mannered and supportive

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our staff to be supportive and well-mannered. Your positive feedback will inspire our team to continue delivering excellent service. Best regards, Nur Zulkifli Assistant Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 5.0/5

R. M. R. A. M. Families - Confirmed reviews ALL

The Manager, Kseniya was really supportive and helpful throughout our stay at the hotel

Dear Guest, Thank you for your kind feedback regarding your recent stay. We are delighted to hear that you enjoyed our clean accommodations and convenient location, as well as the support provided by our team. Your satisfaction is our priority, and we look forward to welcoming you back soon. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai A. Barsha and Aparthotel Adagio Premium Dubai A. Barsha

Customer review rating 4.0/5

Mundhir Y. M. A. Z. Families - Confirmed reviews ALL

The hotel has a good location near by metro station and near by Emerat mall.

Dear Guest, Thank you for your positive feedback regarding our hotel's location. We take pride in our proximity to key attractions and public transport, making it convenient for our guests to explore the area. We look forward to welcoming you back in the future. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai A. Barsha and Aparthotel Adagio Premium Dubai A. Barsha

Customer review rating 4.5/5

Mohammed J. Families - Confirmed reviews ALL

Very nice stay at Novotel.

Dear Valued Guest, Thank you for your kind words regarding your recent stay at Novotel Dubai Al Barsha. We are delighted to hear that you found our hotel to be clean and enjoyed your time with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Anara Sagyndykova Novotel Dubai Al Barsha

Customer review rating 5.0/5

Anilin G. Friends - Confirmed reviews ALL

Comfortable and budget friendly

Customer review rating 0.5/5

Mohammad K. Business - Confirmed reviews ALL

My stay was terrible 1- TV Was not working , it had to be replaced 2- Mini fridge was not working they replaced 3- Safe was not working , had to be fixed 4- each time I requested a bath-rope , Ice, etc it took 2-4 hours for my request to arrive 5- carpet has a very bad smell , and full of stains and gunk. 6- bathroom was cleaned very superficially , gunk gathered at core edges of shower box and most of the bathroom i actually had to clean it with a toothbrush 7- fire alarm going off after midnight 8- Actually encountered many bugs in my room 9- horrible room smell You can go too google maps , check reviews and go to lowest , you will see that all my concerns are ture and been going since years back…

Customer review rating 2.0/5

Muhaideen S. M. M. S. Business - Confirmed reviews ALL

No water placed in room , being a platinum member no privileges for me. I have to call every day for water , receptions tone during my call was not polite. Food is not suitable for being a South Indian normally option were there in Novotel, some time south dishes are terrible.

Customer review rating 3.5/5

Naser A. M. A. Families - Confirmed reviews ALL

Overall I had a good stay. The room was spacious, the location was great, and the view was lovely. However, the bathrooms need attention, and the floors didn’t feel very clean

Customer review rating 3.5/5

Asma A. M. M. Families - Confirmed reviews ALL

Everything was good location the hotel.... Just didn't like the service I called twice for fixing the ac and tv... But no one appeared... That's it.....

Dear Guest, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience you experienced with the service response. Your comments are valuable to us, and we will address this matter to improve our guest experience. Kind regards, Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Customer review rating 4.0/5

Moses M. Couples - Confirmed reviews ALL

The room was good but the A/C was not adjustable. The safe lock was not working. The TV was not working.

Dear Guest, Thank you for your feedback. We are pleased to hear that you found the room satisfactory. However, we regret that the air conditioning, safe lock, and television did not meet your expectations. Your comments are valuable to us as we strive to enhance our guest experience. Kseniya Mamedova Cluster Front Office Manager Novotel Dubai Al Barsha and Aparthotel Adagio Premium Dubai Al Barsha

Other web-users rate our hotel

  • 1,233 reviews 9.7/10 Location
  • 2,630 reviews 7.9/10 Room
  • 4,807 reviews 9.3/10 Service
  • 28 reviews 7.8/10 WiFi
  • 1,703 reviews 8.1/10 Cleanliness
  • 901 reviews 8.2/10 Breakfast
  • 120 reviews 9.7/10 Wellness Area

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