Sofitel La Reserva Cardales 5 stars

Customer review rating (ALL Rating) 4.2/5 1,901 reviews

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Description

Hotel extras

  • 1 child under 5 free, sharing existing beds and cot free of charge.

  • Resort in Campana, Buenos Aires with pool, Spa

  • Convention center for up to 2600 people

  • Hotel with complimentary parking

  • All rooms have terraces

Our accommodation(s)

Hotel location

Sofitel La Reserva Cardales

Ruta Panamericana No. 9, Km 61, Campana, Buenos Aires
2804 CAMPANA
Argentina

GPS:-34.273545, -58.898638

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,901 reviews

TripAdvisor Rating  4.2/5  1,799 reviews

Customer review rating 3.0/5

Gustavo V. Couples - Confirmed reviews ALL

*) Staff at the restaurants is poorly trained. We went to two different ones. Slow service. When food came, twice out of three they brought the wrong meals. *) The facilities are very good, but rooms require some renovation. Mattress had no cover and you could see it from the side

Estimado Gustavo V., Agradecemos su valoración y comentarios sobre su reciente experiencia en nuestro hotel. Lamentamos que el servicio en los restaurantes no haya cumplido con sus expectativas, así como la situación con las habitaciones. Su retroalimentación es valiosa y será considerada para mejorar nuestros estándares de servicio y mantenimiento. Nos alegra saber que disfrutó de nuestras instalaciones. Atentamente, Sofitel La Reserva Cardales

Customer review rating 4.0/5

Marcelo D. C. Couples - Confirmed reviews ALL

The rooms are spacious with large terraced balconies overlooking nature. Relaxing and comfortable, even to enjoy during the rain, as well as the many indoor activities.

Estimado Marcelo D. C., Le agradecemos sinceramente por sus amables palabras sobre Sofitel La Reserva Cardales. Nos complace saber que disfrutó de la tranquilidad del lugar y de las actividades que ofrecemos, así como de la comodidad de nuestras habitaciones. Esperamos tener el placer de recibirlo nuevamente muy pronto. Atentamente, Sofitel La Reserva Cardales

Customer review rating 3.0/5

Nicolas V. Couples - Confirmed reviews ALL

Nice place overall, but the service and accommodations fell short and could be much improved. The air conditioning wasn’t working properly, and we had repeated issues with the key cards, often unable to access the room.

Estimado Nicolas V., Agradecemos su comentario sobre su reciente estancia. Lamentamos que haya experimentado inconvenientes con el aire acondicionado y las llaves de su habitación. Sus observaciones son valiosas para nosotros y serán consideradas para mejorar la experiencia de nuestros huéspedes en el futuro. Atentamente, Sofitel La Reserva Cardales

Customer review rating 2.5/5

Angie P. Couples - Confirmed reviews ALL

Overall, our stay was pleasant. The staff were friendly and helpful, the rooms were large with nice patios, and the location felt secure and relatively quiet considering it’s next to a big highway. However, for the price point, the facility seemed run down in certain areas - especially in the rooms. The shower doors didn’t close properly, the sink had peeling caulking, and the shower was sloped incorrectly such that all the water drained out into the main bathroom floor. The staff didn’t provide bar soap, nor did they replace the towels that they took. The main pool was freezing but the hot pool was lovely. It felt like cost cutting was in full effect which took away from the five star luxury experience that was claimed.

Nice place. Nice view

Customer review rating 4.0/5

Miguel C. Couples - Confirmed reviews ALL

The spa is lovely and peaceful. The massages are very good.

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Other web-users rate our hotel

  • 341 reviews 7.4/10 Location
  • 1,147 reviews 5/10 Room
  • 1,535 reviews 6.6/10 Service
  • 24 reviews 5.1/10 WiFi
  • 820 reviews 4.9/10 Amenities
  • 687 reviews 4.1/10 Food
  • 492 reviews 7.4/10 Vibe
  • 487 reviews 1.6/10 Cleanliness

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