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Sofitel La Reserva Cardales Hotel 5 stars

Customer review rating 4.5/5 6,838 reviews

ALLSAFE approved hotel

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Sofitel La Reserva Cardales
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+ 22 Services

Hotel extras

  • 1 child under 12 free, sharing existing beds and cot free of charge.

  • Hotel in Buenos Aires with pool, Spa and beauty salon.

  • Convention center for up to 2,600 people

  • Hotel with parking

  • Enjoy the restaurants, overlooking the lake

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel La Reserva Cardales

Ruta Panamericana No. 9, Km 61
Campana
Buenos Aires
2804 campana
argentina

Tel: +5403489435555

Fax: (+54)4354444

Check-in from 15h00

Check out up to 12h00

  • By plane

    EZEIZA At 85.7km / 53.25 miles

GPS :-34.273545, -58.898638

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • No Restaurant
  • 2 Bars
  • BBQ / Picnic Area
    • BBQ / Picnic Area
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 15 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 160 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 38 connecting rooms
    • 159 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Porter
    • Porter
Access to property
  • Sofitel La Reserva Additional charge
    • On site
    • 120 parking spaces
    • Private
    • Parking opened 24/7
    • Valet parking
Well-being
  • Sofitel Cardales
    • Covered
    • On site
  • Sofitel Cardales
    • Outside
    • On site
  • Sofitel Cardales
    • Outside
    • On site
  • Fitness center Additional charge
    • On site
  • Sofitel Cardales
    • On site
    • Sauna room
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years
    • childrenclub03
    • Video game area
    • Childrens Club for 4 to 6 years
    • Outdoor playground for children
    • Indoor playground for children

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 1,380 m²

  • Maximum capacity: 540 people

  • Maximum banquet capacity: 840 people

Find out more

Our guest reviews for
Sofitel La Reserva Cardales

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,838 reviews

TripAdvisor Rating 4.5/5

1,646 reviews

Good Quality and Services

Customer review rating 4.5/5

Pablo D. B. Couples - 26/04/2021 Confirmed reviews ALL

I still dont understand the difference between the price that you publish on the web and the one that the staff sent by email and charged, the only difference should be VAT tax. But this was the second time we stay in this hotel and we are extremely satisfied

Attention took a bit too long but otherwise, amazing

Customer review rating 4.5/5

Anonymous Couples - 09/04/2021 Confirmed reviews ALL

Everything was great, attention at breakfast and the restaurant took a big too long and wasn’t very organized, but otherwise the place is beautiful and everything went great

Dear Melanie Z., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julieta Di Battista

Extremely overpriced. Location needs refurbishing and staff needs urgent customer service training.

Customer review rating 2.0/5

Carlos M. R. Couples - 30/03/2021 Confirmed reviews ALL

We spent last weekend. When we made the reservation we requested a Luxury Suite with a King bed. We got a room with three single beds. It was an issue to change it. The staff was in general very unresponsive. The Concierge was rude. Most managers were playing with their mobile instad of controlling their dependents. Also the hotel needs refurbishing. From the TVs to the linens. As I said overpriced, old and very bad customer service.

Good Stay

Customer review rating 4.5/5

Gustavo Couples - 22/02/2021 Confirmed reviews ALL

Concierge Raul is an incredible man with real focus in service and able to share the story of the resort

Extremely good stay

Customer review rating 5.0/5

Daniela S. S. Couples - 18/02/2021 Confirmed reviews ALL

Excelent experience

Estimada Daniela, Es un placer saludarla desde Sofitel La Reserva cardales. Ha sido un honor recibirla en nuestro hotel y realmente estamos muy agradecidos por habernos elegido y por tomarse el tiempo para completar nuestra encuesta. Valoramos y consideramos a nuestros huéspedes, y nos esforzamos día a día para hacer de su estadía, una experiencia inolvidable Esperamos tener el agrado de recibirla nuevamente en su próxima visita. Reciba un cordial saludo. Julieta Di Battista Supervisora de reservas y servicios al huésped.

standard

Customer review rating 3.0/5

Rodrigo Couples - 16/02/2021 Confirmed reviews ALL

use to be much much better in all ways

Dear Rodrigo A., Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julieta Di Battista

The stay on the hotel was very very very good, the people of the hotel was so nice

Customer review rating 5.0/5

Paul B. Couples - 26/01/2021 Confirmed reviews ALL

Nadia from the restaurant was so nice, the pool was fantastic and the room (115) too, I am going to come back for shure.

Dear Paul B., We very much appreciate your comments regarding your stay at the Sofitel La Reserva Cardales. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Nadia. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julieta Di Battista Reservations Supervisor

Beautiful Hotel

TripAdvisor rating 5.0/5

anic0lini Couples - 09/01/2020 TripAdvisor review

I've been in this hotel several times for business and now with my wife to spend some free time. This time I've found the service level of the Hotel in line with the expectations, brand, and Hotel infrastructure that is fabulous; this is exceptional. I've made this comment because in my previous stay in this hotel the service level was not exceptional as it always found it. But it seems was just an exception...Very good experience.

Dear anic0lini Thank you for taking the time to tell us about your experience at the Sofitel La Reserva Cardales. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raúl Blanch Concierge & Guest Relations Concierge Member of "Les Clefs d'Or" International Hotels & Resorts Sofitel La Reserva Cardales

Excellent hotel and service

TripAdvisor rating 5.0/5

Chris H Family - 08/12/2014 TripAdvisor review

The hotel exceeded our expectations. The whole staff was friendly and did everything to help our stay become a delightful experience. We have two small children and if there was a specific food not on the menu they made sure to make it for us and when my 2 year-old daughter was home sick the reception lady made a care package for her that brightened up her day!

Perfect mix

TripAdvisor rating 5.0/5

Gizzella C Couples - 23/12/2013 TripAdvisor review

It's 45' drive from the capital city. Suitable for almost all. Families (there are many), friends, couples and coorporate. It's so big and peaceful that you hardly notice the kids playing around. (Good thing, they are not allowed in the spa area after 7pm. Spa closes at 9pm)

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