Sofitel La Reserva Cardales 5 stars

Customer review rating (ALL Rating) 4.2/5 1,796 reviews

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Ruta Panamericana No. 9, Km 61, Campana, Buenos Aires, 2804 CAMPANA, Argentina

Description

Hotel extras

  • 1 child under 5 free, sharing existing beds and cot free of charge.

  • Resort in Campana, Buenos Aires with pool, Spa

  • Convention center for up to 2600 people

  • Hotel with complimentary parking

  • All rooms have terraces

Our accommodation(s)

Hotel location

Sofitel La Reserva Cardales

Ruta Panamericana No. 9, Km 61, Campana, Buenos Aires
2804 CAMPANA
Argentina

GPS:-34.273545, -58.898638

Telephone
Fax +54 4354444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,796 reviews

TripAdvisor Rating  4.2/5  1,798 reviews

Customer review rating 1.0/5

Gernot S. Couples - Confirmed reviews ALL

Great location and high expectations - very nice pool setup but the reality was, that it's not worth the usual Sofitel experience why? I had issues for being able to pay without IVA (as foreigner), which were only resolved upon the 2nd day - thanks to Lucas, nice person But then the disappointment happened that a higher exchange rate for USD > pesos was used - although it was communicated to be the "offical" rate. The person at reception couldn't resolve this and then the final comment was: This is Argentina. I am used to having to fight or discuss about those topics, trying to be taken advantage of etc - but I was hoping it would not happen at SOFITEL (didn't expect this). Rooms: Coffee cups missing - told the personnel - nothing happened Overall it made a bit the impression of being not in best shape - although the hotel is nicely set up. SPA = not worth mentioning / I have been to so many other Sofitels and this one probably has the worst sauna, spa and relaxation area of all.

Dear Guest, Thank you for taking the time to share your experience with us. We truly regret that your stay did not reflect the level of excellence you expected from Sofitel. We sincerely apologize for the inconvenience you encountered with the VAT-exempt payment process for foreign guests. Although this benefit was ultimately applied correctly, it should have been handled efficiently and without delay. We appreciate your kind words about Lucas, who assisted you on the second day. Regarding the exchange rate, we understand your concern. Please rest assured that the hotel follows the regulations and procedures in force at the time of each transaction. Even so, the comment you received at reception was inappropriate and does not reflect our values or our commitment to clarity and professionalism. We thank you for bringing this to our attention so we can address it with the team. We are also sorry for the lack of attention to detail in your room—such as the missing coffee cups—and for the impression that some areas were not at their best. These points have already been shared with the respective departments to ensure immediate improvement. We truly appreciate your feedback, as it helps us elevate our service and avoid experiences that could cause frustration or disappointment. We hope to have the opportunity to welcome you again and provide you with the genuine Sofitel experience you were expecting. Warm regards, Sofitel La Reserva Cardales

Customer review rating 4.0/5

Di M. L. Business - Confirmed reviews ALL

We stayed for two nights for a business meeting. We loved all our meals and how the staff took care of us!

Dear Di M. L., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our culinary offerings and found our team attentive. Your feedback is invaluable, and we look forward to welcoming you back soon. Best regards, Sofitel La Reserva Cardales

Estancia agradable

Customer review rating 5.0/5

Luz Couples - Confirmed reviews ALL

10 de 10

Customer review rating 3.5/5

Claudio D. M. Couples - Confirmed reviews ALL

Location and the place itself are great.

Estimado Claudio d. m., Agradecemos su comentario positivo sobre la ubicación y la belleza d. nuestro hotel. Sin embargo, lamentamos que su experiencia no haya sido completamente satisfactoria. Sus observaciones son valiosas para nosotros y nos ayudarán a mejorar en el futuro. Atentamente, Sofitel La Reserva Cardales

Muy amables

Customer review rating 5.0/5

Damian Solo - Confirmed reviews ALL

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Other web-users rate our hotel

  • 325 reviews 7.6/10 Location
  • 1,112 reviews 5/10 Room
  • 1,487 reviews 6.7/10 Service
  • 20 reviews 4.7/10 WiFi
  • 784 reviews 4.9/10 Amenities
  • 664 reviews 4/10 Food
  • 476 reviews 7.6/10 Vibe
  • 463 reviews 1.5/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.