Novotel Buenos Aires 4 stars

Customer review rating (ALL Rating) 4.3/5 1,363 reviews

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Av. Corrientes 1334, C1043ABN BUENOS AIRES, Argentina

Description

Hotel extras

  • Patio 378 Restaurant featuring contemporary cuisine

  • Massage room, spa, sauna and beauty salon

  • Indoor pool and pool bar

  • 8 event rooms and business center

  • Terrace with pool and vertical garden

Our accommodation(s)

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN BUENOS AIRES
Argentina

GPS:-34.604847, -58.385635

Telephone
Fax +54 11 4370-9599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PATIO #378

Non contractual photo

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,363 reviews

TripAdvisor Rating  4.3/5  2,234 reviews

Good Location - Close to the Action!

Customer review rating 4.5/5

René P. Friends - Confirmed reviews ALL

Excellent location. Breakfast was great!

Dear René P., We sincerely appreciate your comments regarding our location and the breakfast. We are pleased to know that your stay was enjoyable and that you appreciated the amenities we offer. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team

Super central location

TripAdvisor rating 5.0/5

Gail S Couples - TripAdvisor review

Very helpful front desk staff, Fernando and his colleagues assisted us with directions and city info. Nice pool area, a little refuge in the big city.. Good breakfast. Location is central, restaurants nearby, right in theatre district. Close to buses and metro. Would definitely stay here again.

Need to do better at this level

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

When checking-in the Receptionist knew who I was and that I had stayed there for a week last December. However, there was no Welcome Back comment or ALL (Diamond) status recognition. I doubt that the room allocated to us was the best that I paid for, or that you could have provided with upgrade. There was no mention of Welcome Gift or complimentary water when checking in. The only extra was we were provided complimentary breakfast on the day we checked-in after a very long and delayed affected journey. Breakfast on Fri and Sat was disappointing (as per our December with you. The sausages were undercooked, the bacon burnt and the scrambled eggs cold. Most restaurant staff were not visible until end of service. Your Complimentary Drinks for a Diamond member were limited to a choice of a red or white wine. Our room door would not automatically close and it was far more when a simple adjustment to the door closer. For the money we paid, my ALL status and being a retuning guest we were disappointed with our stay. At least one lift was not working for every day of our seven-day stay. The hotels is, at best, a 4* and I regret not booking at the Ibis, who unlike Novotel, rarely over-promise and under-deliver

Dear Guest, We sincerely appreciate your feedback, which we consider essential for improving our service. We regret that your experience did not meet your expectations, particularly regarding your recognition as a Diamond member of ALL and the lack of details during your check-in. We strive to provide personalized service, and your comments will be reviewed with our team. Regarding the quality of the breakfast, we have taken note of your observations and will share them with our kitchen staff to ensure that the necessary improvements are made. Additionally, we apologize for the inconveniences you experienced with your room door and the functioning of the elevators, and we will address these issues immediately. We hope you will consider giving us another opportunity in the future, as we are committed to providing a quality experience to all our guests. Best regards, Novotel Buenos Aires & Ibis Obelisco Team

Well located, comfortable room

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good service, nice food and friendly staff.

Dear guest, We sincerely appreciate your kind comments about our hotel\'s location, comfort, and service. We are glad to know you enjoyed your stay and the hospitality of our staff. Best regards, Novotel Buenos Aires & Ibis Obelisco

Too noisy in rooms. Staff unfriendly

Customer review rating 1.5/5

Gina Friends - Confirmed reviews ALL

Wouldn't stay again. Location noisy. Staff not happy.

Estimada Gina, Lamentamos que su experiencia no haya sido satisfactoria. Agradecemos su comentario sobre la insonorización y la actitud del personal, ya que esto nos ayuda a identificar áreas de mejora. Esperamos que considere darnos otra oportunidad en el futuro. Equipo Novotel Buenos Aires & Ibis Obelisco

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Other web-users rate our hotel

  • 450 reviews 9.2/10 Location
  • 581 reviews 5.7/10 Room
  • 620 reviews 7.6/10 Service
  • 24 reviews 4.2/10 WiFi
  • 320 reviews 7.6/10 Breakfast
  • 159 reviews 5.1/10 Cleanliness
  • 149 reviews 7.9/10 Vibe
  • 40 reviews 6.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.