Novotel Buenos Aires 4 stars

Customer review rating (ALL Rating) 4.3/5 1,131 reviews

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Av. Corrientes 1334, C1043ABN BUENOS AIRES, Argentina

Description

Hotel extras

  • Patio 378 Restaurant with contemporary food

  • Massage room, spa, sauna and beauty salon

  • Indoor pool and pool bar

  • 8 event rooms and business center

  • Terrace with pool and vertical garden

Our accommodation(s)

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN BUENOS AIRES
Argentina

GPS:-34.604847, -58.385635

Telephone
Fax +54 11 4370-9599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PATIO #378

Non contractual photo

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,131 reviews

TripAdvisor Rating  4.3/5  2,249 reviews

Nice hotel

TripAdvisor rating 4.0/5

Ben X TripAdvisor review

Nice hotel though a little old. Great breakfast with good foods and fruits Located on a busy street , convenient location to tourist sites, lots of restaurants nearby. but some noise in night Very safe.

Customer review rating 2.0/5

Douglas M. Couples - Confirmed reviews ALL

- At the checking, was tried inadequately charge me the full price of my reservation, but I used points to get some discount. Only after I question about, they provide me the discount. - The hotel is old and needs to be refurbished - Breakfast is not good at all. Old breads, few options. By far the worst breakfask that I get in any of other accor hotel. - Shower was not good

Dear Douglas M., We thank you for your comment and regret that your experience did not meet your expectations. Regarding your check-in, we have noted your observation about the application of discounts, and we will review our procedures to ensure they are clearer. Concerning the facilities, we understand your concern and are evaluating improvements in the hotel. Regarding breakfast, we regret that you did not find the desired variety and quality; your comments are valuable, and we will share them with our kitchen team. Finally, we take into account your observation about the shower and will review it. Sincerely, Team Novotel Buenos Aires & Ibis Obelisco.

Customer review rating 2.0/5

Cesar C. Solo - Confirmed reviews ALL

Although the location is great, the rooms at this property need some renovation. It is not about just replacing the carpet, but the walls, bathrooms and furniture need to be renovated. I had to ask for a different room since the first one had a cigarette smell. The second room has black mold in the wall that separates the shower from the bedroom. The personnel was polite ans professional at all times.

Dear Cesar C., We appreciate your feedback and regret that your experience did not meet your expectations. We are aware of the importance of maintaining our facilities in optimal condition, and your observation regarding the need for renovation will be taken into account in our future plans. We are pleased to know that the staff was friendly and professional, as we strive to provide quality service to our guests. We apologize for the inconveniences regarding the odor and the condition of the room, and we thank you for your understanding. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team

Customer review rating 1.5/5

Melissa R. Couples - Confirmed reviews ALL

On checkout, I was charged far more than stayed on my Accor app. The receptionist would not let us leave until we paid the full balance. I have disputed this and still have not received a response

Customer review rating 4.0/5

Jennie D. Friends - Confirmed reviews ALL

Service great, room pretty good with suitable amenities…. Can’t understand why in STH America the fridges are not cold and the food isn’t hot more mild … not just here everywhere…. Breakfast was just ok…. Thought could offer poolside drink service …. Pool was too hot to cool off in after day of walking in heat… and it closes early at 7pm….i would stay again as good service and good price

Dear Jennie D., We sincerely appreciate your feedback regarding your recent stay at our hotel. We are pleased to know that you found our service and prices satisfactory. However, we have taken note of your observations regarding the temperature of the refrigerator and the food, as well as your experience with breakfast and the pool hours. Your feedback is valuable to us, and we will share it with the relevant team for future consideration. We look forward to the opportunity to welcome you again on your next visit. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team

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Other web-users rate our hotel

  • 392 reviews 9.4/10 Location
  • 466 reviews 5.4/10 Room
  • 507 reviews 7.7/10 Service
  • 20 reviews 2.3/10 WiFi
  • 274 reviews 7.2/10 Breakfast
  • 195 reviews 5/10 Comfort
  • 138 reviews 5.3/10 Cleanliness
  • 123 reviews 5/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.