Novotel Buenos Aires 4 stars

Customer review rating (ALL Rating) 4.3/5 1,402 reviews

Best price
guarantee
Novotel Buenos Aires - Image 1
Novotel Buenos Aires - Image 2
Novotel Buenos Aires - Image 3
Novotel Buenos Aires - Image 4
Av. Corrientes 1334, C1043ABN BUENOS AIRES, Argentina

Description

Hotel extras

  • Patio 378 Restaurant featuring contemporary cuisine

  • Massage room, spa, sauna and beauty salon

  • Indoor pool and pool bar

  • 8 event rooms and business center

  • Terrace with pool and vertical garden

Our accommodation(s)

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN BUENOS AIRES
Argentina

GPS:-34.604847, -58.385635

Telephone
Fax +54 11 4370-9599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PATIO #378

Non contractual photo

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,402 reviews

TripAdvisor Rating  4.5/5  2,224 reviews

Great Location right on Avenida Corrientes - with all the Novotel service

TripAdvisor rating 5.0/5

D_Willy_S TripAdvisor review

This hotel has an awesome locaiton. It is in an excellent spot right in the theatre district, with a nice lobby leading into the street. Very close to great eating (Pizza Guerrin), as well as great food right in the hotel. The rooms were clean and well appointed, and the pool was just off the lobby. Staff were very helpful. Great place to stay for business.

Quite disappointed - product and service

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Airport pickup organized and no one at the airport. Several calls to the hotel not answered. Had to catch a taxi and no one apologized for the inconvenience. Breakfast was limited and the coffee was not good. Espresso and cappuccino were not free of charge. The staff was only focused on charging us for coffees but never cleared tables. Rooms were tired - no water pressure and water only warm not hot.

Dear, Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilio Battiti Front desk Manager Site Novotel Buenos Aires & Ibis Obelisco

Disappointed

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

We were told every day that the pool would be open the following day but it took 8 days to fix the issue. The manager said there would be an opportunity of a partial refund so pls let me know how I can receive this

Nice staff

Customer review rating 4.0/5

Augusto P. Business - Confirmed reviews ALL

Everything was great but was disappointed that I was not given anything to compensate that the pool was under construction and the website did not mention it at all. I could have stayed at the Savoy.

Dear Augusto P., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilio Battiti Front desk Manager Site Novotel Buenos Aires & Ibis Obelisco

Decent stay

Customer review rating 3.0/5

Jamie Business - Confirmed reviews ALL

The hotel is centrally located in downtown Buenos Aires with very helpful front desk staff. However, the hotel rooms are small, the restaurant staff don’t really speak English, the pool was never open during a week long stay, and the menu at the hotel restaurant never changes.

Dear Jamie, Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilio Battiti Front desk Manager Site Novotel Buenos Aires & Ibis Obelisco

In partnership with TripAdvisor

Other web-users rate our hotel

  • 467 reviews 9.1/10 Location
  • 591 reviews 5.5/10 Room
  • 635 reviews 7.7/10 Service
  • 24 reviews 3.8/10 WiFi
  • 319 reviews 7.3/10 Breakfast
  • 258 reviews 4.7/10 Comfort
  • 170 reviews 4.6/10 Cleanliness
  • 164 reviews 7.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Buenos Aires

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.