Novotel Buenos Aires 4 stars

Customer review rating (ALL Rating) 4.4/5 1,154 reviews

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Av. Corrientes 1334, C1043ABN BUENOS AIRES, Argentina

Description

Hotel extras

  • Patio 378 Restaurant with contemporary food

  • Massage room, spa, sauna and beauty salon

  • Indoor pool and pool bar

  • 8 event rooms and business center

  • Terrace with pool and vertical garden

Our accommodation(s)

Book this hotel
Room 1
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Room

Superior Room with twin beds.

Non contractual photo

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bidet
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 32'/81 cm screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN BUENOS AIRES
Argentina

GPS:-34.604847, -58.385635

Telephone
Fax +54 11 4370-9599

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • EZE Additional charge
  • MINISTRO PISTARINI Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 129 rooms
  • 3 rooms for people with reduced mobility
  • 2 family rooms
  • 12 connecting rooms
  • 129 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Italian
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

12 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

Outdoor swimming pool

  • Outside
  • On site

In Balance

  • On site

Sports and leisure

Gym

  • On site
  • On site

  • Parking pricing: 17.64 € 20 USD Per day

PATIO #378

Non contractual photo

Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday Closed
Sunday Closed
Subsequent opening hours

Menu average price: 396.95 € 450 USD

Brunch Details

  • brunch buffet
  • brunch platter

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

The pool is open during the summer season, from October 10 to the end of March, from 10 am to 1 pm and from 2 pm to 7 pm.

Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will meet all your needs. Let's make your dream come true...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,154 reviews

Customer review rating 3.0/5

Aniek L. Couples - Confirmed reviews ALL

Dear Aniek L., Thank you for your feedback regarding the location of our hotel. We regret that you experienced issues with the water temperature during your stay, which does not reflect the standard of quality we strive to maintain. Your observations are valuable to us. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team.

Customer review rating 5.0/5

Douglas J. Business - Confirmed reviews ALL

Dear Douglas J., We sincerely appreciate your kind comments about our location and the hotel service. It is a pleasure to know that your experience was positive and that you were able to enjoy what we offer. We look forward to welcoming you again in the future. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team.

Customer review rating 5.0/5

Ed B. Business - Confirmed reviews ALL

Estimado Ed B., Agradecemos sinceramente sus amables comentarios sobre su estancia en Novotel Buenos Aires. Nos complace saber que encontró nuestro personal amable y servicial, así como que apreció la limpieza y el cuidado del hotel. Esperamos poder recibirlo nuevamente en el futuro. Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco

Customer review rating 4.5/5

Sonica S. Business - Confirmed reviews ALL

Estimada Sonica S., Agradecemos sinceramente su comentario positivo sobre su experiencia en Novotel Buenos Aires. Nos complace saber que disfrutó de nuestra ubicación central y del servicio de nuestro personal. Tomamos nota de su observación respecto al idioma del menú en el restaurante. Su feedback es valioso y nos ayuda a mejorar la experiencia de todos nuestros huéspedes. Esperamos poder darle la bienvenida nuevamente en su próxima visita. Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco.

Customer review rating 4.5/5

Ruth B. Business - Confirmed reviews ALL

Estimada Ruth B., Agradecemos sinceramente sus comentarios positivos sobre su experiencia en nuestro hotel. Nos complace saber que disfrutó de la ubicación, la comodidad de su habitación y la calidad de la comida. Su satisfacción es nuestra prioridad y esperamos poder recibirla nuevamente en el futuro. Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco

Dear Aniek L., Thank you for your feedback regarding the location of our hotel. We regret that you experienced issues with the water temperature during your stay, which does not reflect the standard of quality we strive to maintain. Your observations are valuable to us. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team.

Customer review rating 5.0/5

Douglas J. Business - Confirmed reviews ALL

the location of the hotel was perfect for my visit and the service for rooms and restaurant was superb. Not too far a walk to the waterfront and buses were plentiful

Dear Douglas J., We sincerely appreciate your kind comments about our location and the hotel service. It is a pleasure to know that your experience was positive and that you were able to enjoy what we offer. We look forward to welcoming you again in the future. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team.

Customer review rating 5.0/5

Ed B. Business - Confirmed reviews ALL

stayed a week on business, staff was friendly and helpful. very accommodating for my early check in. The hotel was very clean and well kept.

Estimado Ed B., Agradecemos sinceramente sus amables comentarios sobre su estancia en Novotel Buenos Aires. Nos complace saber que encontró nuestro personal amable y servicial, así como que apreció la limpieza y el cuidado del hotel. Esperamos poder recibirlo nuevamente en el futuro. Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco

Customer review rating 4.5/5

Sonica S. Business - Confirmed reviews ALL

The hotel is centrally located. Lots of restaurants all around the Hotel. You can find Taxis right outside. The Hotel has a Restaurant which serves good food which is reasonably priced. The rooms were clean and found the staff to be very helpful. Though most staff at the restaurant only spoke spanish so had to translate the menu to English.

Estimada Sonica S., Agradecemos sinceramente su comentario positivo sobre su experiencia en Novotel Buenos Aires. Nos complace saber que disfrutó de nuestra ubicación central y del servicio de nuestro personal. Tomamos nota de su observación respecto al idioma del menú en el restaurante. Su feedback es valioso y nos ayuda a mejorar la experiencia de todos nuestros huéspedes. Esperamos poder darle la bienvenida nuevamente en su próxima visita. Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco.

Customer review rating 4.5/5

Ruth B. Business - Confirmed reviews ALL

My stay was very comfortable. I enjoyed the food. My room provided everything that I needed, including a kettle to make a hot drink. Altogether, a good experience.

Estimada Ruth B., Agradecemos sinceramente sus comentarios positivos sobre su experiencia en nuestro hotel. Nos complace saber que disfrutó de la ubicación, la comodidad de su habitación y la calidad de la comida. Su satisfacción es nuestra prioridad y esperamos poder recibirla nuevamente en el futuro. Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco

Customer review rating 5.0/5

Moises O. M. M. Business - Confirmed reviews ALL

Well located, comfortable stay.

Estimado Moises O. M. M., Agradecemos sinceramente sus amables comentarios sobre nuestro personal y la ubicación de nuestro hotel. Nos alegra saber que su estancia fue cómoda y satisfactoria. Esperamos poder recibirle nuevamente en Novotel Buenos Aires. Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco.

Customer review rating 3.0/5

Omar S. Solo - Confirmed reviews ALL

hate that amenities are not supplied claiming they are being environmental instead of cost savings. not clear what is free and what minibar costs. Accor is bad, says it's paid in the app not at the hotel; but it's wrong you have to pay at the hotel. Fix your app!!!

Estimado Omar S., Agradecemos sus comentarios sobre nuestra ubicación. Lamentamos que haya tenido inconvenientes con la aplicación. Tomamos nota de su observación respecto a los precios y revisaremos nuestra comunicación para mayor claridad. Ya hemos informado a los sectores correspondientes los inconvenientes mencionados con el funcionamiento del Wi-Fi para tomar las medidas necesarias. Nos esforzamos por ser transparentes en nuestras políticas, incluyendo las que tienen que ver con los amenities y el minibar, por ese motivo puede encontrar un QR en la habitación, él mismo dirige a información referida a los valores de los productos incluidos en el minibar. Agradecemos su recomendación, su opinión es muy importante para nosotros y esperamos recibirlo nuevamente en ibis Buenos Aires Obelisco. Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco.

Customer review rating 2.0/5

Ale M. Business - Confirmed reviews ALL

My room was not like the standard expected - it was not impeccable at all - smelly room and bed - not so good . Novotel would be better if update some things like beds and floors - is like a 3* hotel at this point - I usually pick and recommend to pick Novotel but is becoming expensive for the service

Estimado Ale M., Agradecemos su feedback y lamentamos que su experiencia no haya cumplido con sus expectativas. Tomamos en cuenta sus comentarios sobre la limpieza y el estado de las instalaciones, ya que es fundamental para nosotros ofrecer un ambiente agradable. Su opinión es valiosa y la compartiremos con nuestro equipo para evaluar posibles mejoras en nuestros servicios. Esperamos que nos brinde otra oportunidad en el futuro para demostrar nuestro compromiso con la calidad. Equipo Novotel Buenos Aires & Ibis Obelisco

Customer review rating 2.0/5

Christian S. Business - Confirmed reviews ALL

Good hotel, but the staff were rude and unprofessional. The quality of service was far below the standard I have experienced at other Accor hotels.

Estimado Christian S., Muchas gracias por compartir su experiencia con nosotros. Lamentamos sinceramente que la atención recibida no haya estado a la altura de sus expectativas. Valoramos mucho sus comentarios y tomaremos en consideración sus observaciones respecto al servicio brindado por nuestro equipo, ya que nos ayuda a identificar oportunidades de mejora y a seguir trabajando en la capacitación de nuestro personal. Esperamos poder recibirlo nuevamente y poder brindarle un experiencia satisfactoria Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco

Customer review rating 5.0/5

Lourdes V. R. Business - Confirmed reviews ALL

Good service and location.

Dear Lourdes V. R., We sincerely appreciate your positive comments regarding your stay at Novotel Buenos Aires. We are pleased to know that you enjoyed the comfort, service, and location of our hotel. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you again. Novotel Buenos Aires & Ibis Obelisco Team

Customer review rating 4.5/5

Ar N. M. Business - Confirmed reviews ALL

Perfect service, rooms are clean and friendly reception

Dear AR N. M., Thank you for your kind words regarding our location and service. We are pleased to hear that you enjoyed your stay and found our rooms clean and our reception friendly. Your feedback is greatly appreciated. Sincerely, Equipo Novotel Buenos Aires & Ibis Obelisco

Customer review rating 3.0/5

Leslie C. Business - Confirmed reviews ALL

I believe the claim that you have a gym is rather misleading with a very small amount of gym apparatus in a very small room.

Dear Leslie C., We appreciate your comments regarding the cleanliness of our facilities. We regret that the offerings of our gym did not meet your expectations. We take your observation into account to improve the experience of our guests. Novotel Buenos Aires & Ibis Obelisco Team

Customer review rating 5.0/5

Andreas M. Business - Confirmed reviews ALL

it was very good experience I would definitely come back

Estimado Andreas M., Agradecemos mucho sus amables palabras sobre nuestro servicio, ubicación y facilidades. Nos complace saber que tuvo una experiencia positiva y que considera regresar. Su satisfacción es nuestra prioridad. Equipo Novotel Buenos Aires & Ibis Obelisco

Customer review rating 4.0/5

Onno B. Business - Confirmed reviews ALL

Staff is a bunch of very nice people, the wine tasting was an absolutely wonderful event. The hotel has a relaxed atmosphere. Street noise however is the price you pay for the perfect location in town

Dear Onno B., We appreciate your kind comments about our team and the wine tasting event. We are glad that you enjoyed the relaxed atmosphere of our hotel. We regret that the street noise affected your experience and thank you for your understanding regarding our location in the city center. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team.

Customer review rating 4.5/5

Melody L. L. Couples - Confirmed reviews ALL

The hotel was located in a great area with access to the subway/tube as well as some local activities to explore (thanks to the recommendation from front desk). Also it was greatly appreciated that we were able to receive an early breakfast as well as leaving our luggage for a few days Thanks so much for making our brief time in Buenos Aires enjoyable. .

Dear Melody L. L., We sincerely appreciate your kind words regarding your recent stay at Novotel Buenos Aires. We are pleased to know that you enjoyed our location and that our recommendations were helpful for exploring the city. Furthermore, we are glad that you appreciated the possibility of an early breakfast and the luggage storage service, aspects we strive to provide to enhance the experience of our guests. We hope to welcome you again in the future. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team

Customer review rating 4.0/5

Robert P. W. Couples - Confirmed reviews ALL

the room was quite small, and suites were not available, so we switched to another hotel, but i have to say, the front desk people and the breakfast people were really good, thank you

Estimado Robert p. W., Agradecemos sinceramente sus comentarios positivos sobre la limpieza de nuestro hotel y la atención de nuestro personal. Lamentamos que el tamaño de la habitación no haya cumplido con sus expectativas y tomamos nota de su experiencia. Esperamos tener la oportunidad de recibirle nuevamente en el futuro. Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco

Customer review rating 5.0/5

Simon A. C. Couples - Confirmed reviews ALL

Hotel is in a good location in theatre district. Very welcoming and friendly staff. We had a fantastic room upgrade and suite was very spacious with good views. Very nice pool and bar area.

Dear Simon A. C., We sincerely appreciate your positive feedback. We are pleased to know that you enjoyed our location, the service of the staff, and the amenities of your room. Your satisfaction is our priority and we look forward to welcoming you again on your next visit. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team.

Customer review rating 4.5/5

Kathryn M. Couples - Confirmed reviews ALL

Rooms clean and comfortable. Breakfast choice extremely good and well presented. Staff friendly and helpful. We were at the front of the hotel (Saturday), the street was very, very noisy but when we went to reception to ask about a room change, it was done for us before the next night. Would definitely recommend as a place to stay.

Dear Kathryn M., We sincerely appreciate your positive comment and are pleased to know that you enjoyed our location, the cleanliness and comfort of the rooms, as well as the variety in the breakfast and the kindness of our staff. We are glad that the management of your room change was satisfactory and that you had a good experience overall. We hope to welcome you again at Novotel Buenos Aires. Sincerely, Novotel Buenos Aires & Ibis Obelisco Team

Customer review rating 4.0/5

Erica G. Solo - Confirmed reviews ALL

2 nights b4 cruise. Lighting is VERY dim everywhere. Room Lighting is too dim. Couldn't see a thing!!

Estimada Erica G., Agradecemos sinceramente su comentario sobre la ubicación de nuestro hotel. Lamentamos que la iluminación en las áreas comunes y en su habitación no haya estado a la altura de sus expectativas. Su observación es muy valiosa y será considerada en nuestras futuras evaluaciones. Atentamente, Equipo Novotel Buenos Aires & Ibis Obelisco

Customer review rating 0.5/5

Nicola S. Couples - Confirmed reviews ALL

We stayed for three days. The water in the shower was dangerously hot. This is clearly a known problem. We were repeatedly told it would be fixed but it was not until our last night we were able to shower. No offer of compensation, suggested we could shower in hotel next door. Promised calls not made, my wife especially felt ignored. I would not recommend this hotel and will be taking action to gain a refund.

Other web-users rate our hotel

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  • 466 reviews 5.4/10 Room
  • 494 reviews 8/10 Service
  • 16 reviews 4/10 WiFi
  • 254 reviews 7.4/10 Breakfast
  • 191 reviews 4.7/10 Comfort
  • 139 reviews 6.1/10 Cleanliness
  • 112 reviews 6/10 Amenities

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