Novotel Buenos Aires Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 6,276 reviews

ALLSAFE approved hotel

Information message

Novotel Buenos Aires
See on a map
+ 22 Services

Hotel extras

  • Hammam, fitness center, solarium and tanning salon

  • Indoor games area, play area and children's library

  • Mediterranean restaurant with terrace

  • Pet-friendly bar with musical entertainment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN buenos aires
argentina

Fax: (+54)11/43709599

Check-in from 15h00

Check out up to 12h00

  • BUS:  6, 7, 24, 26, 29 URUGUAY

  • SUBTE:  LINEA B URUGUAY

  • By plane

    EZEIZA At 31.5km / 19.57 miles - Shuttle paying

  • By train

    RETIRO At 1.5km / 0.93 miles

GPS:-34.604847, -58.385635

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PATIO #378 Non contractual photo

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 280

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Buenos Aires

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,276 reviews

TripAdvisor Rating 4.5/5

2,142 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

First visit to Buenos Aires

TripAdvisor rating 5.0/5

richardlambert2020 07/01/2022 TripAdvisor review

The hotel is very central and within walking distance of the many sights of the City. We were there for New Years Eve and the hotel made an effort to see that guests could celebrate with Music a meal and dancing. The reception staff were very helpful in recommending place to dine and trips. We were lucky in that we found a traditional restaurant in Recoleta, Fervour, and a traditional dinner and tango show Almeida. Both recommendations by the hotel. The room was cleaned daily and the breakfast was a morning feast, All in all a fabulous week in a great City.

No benefits for Diamond Member

Customer review rating 2.5/5

Stanislav D. Couples - 23/12/2021 Confirmed reviews ALL

- No water in the room - No room upgrade - No cleaning in the room

Prima locatie, heel fijn verblijf

Customer review rating 4.5/5

Klaas Couples - 08/12/2021 Confirmed reviews ALL

Great service, great location, helpful staff, no thee or coffee at the room although the machines there but that was ok.

Well located

Customer review rating 4.5/5

Fabio M. Business - 05/12/2021 Confirmed reviews ALL

Novotel is well located building in downtown of Buenos Aires, close to the theaters, restaurants and offices.

I´ve experienced a fire in my life.

Customer review rating 0.5/5

Cristian Business - 18/11/2021 Confirmed reviews ALL

Terreible due to this very uncorfortable experience of waking up with fire alarm system.

Well located

Customer review rating 3.5/5

Alex Couples - 10/11/2021 Confirmed reviews ALL

Very small choice for breakfast, small portions

Estancia agradable

Customer review rating 5.0/5

Roberto B. Business - 28/08/2021 Confirmed reviews ALL

Insuperable

Estimado Roberto Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Buenos Aires. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. ty Site Novotel Buenos Aires & Ibis Obelisco

good place

Customer review rating 4.5/5

Martin F. Business - 27/08/2021 Confirmed reviews ALL

always enjoy staying in your hotel

Dear martin F., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Site Novotel Buenos Aires & Ibis Obelisco

Good

Customer review rating 5.0/5

Karen Business - 24/08/2021 Confirmed reviews ALL

Very good experience

Dear Karen We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Site Novotel Buenos Aires & Ibis Obelisco

Well located, excellent service

Customer review rating 4.5/5

Romina N. Solo - 02/08/2021 Confirmed reviews ALL

I could relax in a great comfort and pleasure.

Estimada Romina N., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Buenos Aires. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Yanina Teplisky Site Novotel Buenos Aires & Ibis Obelisco

Excellent with some restrictions

TripAdvisor rating 4.0/5

R S 07/03/2020 TripAdvisor review

Hotel is very well located. Novotel standard, so you know what you get. Was surprized that the swimming pool closes when the staff goes for lunch. For employees nice, for guests disturbing and ridiculous. Pool ist small and surrounded by walls. For price of breakfast one can eat a nice dinner somewhere else. Better eat outside.

Dear Mr.RS Thank you very much for leaving us your comment about your experience at our hotel. We will take your comments into account to improve our services and facilities. We wait for you very soon, Best regards Evangelina Fontana

Central location, comfortable rooms & friendly staff

TripAdvisor rating 4.0/5

aussie-ando 30/01/2020 TripAdvisor review

Novotel is centrally located and convenient to access from airport. Bus and metro are 3 minutes walk (you need a SUBTE card). Staff were friendly and helpful. Rooms were quiet and very comfortable. Pool is small but acceptable for a cool dip on a hot day. Breakfast was healthy and had an adequate range of selections. WIFI was excellent. Would stay again if we visited Bueno Aires.

Dear Mrs. aussie-ando Good morning, thank you to share your comments abour your experience. We hope you had a good stay and we wait you very soon! Best Regards, Evangelina Fontana

Bad Service

TripAdvisor rating 1.0/5

sangkunakup Business - 24/11/2019 TripAdvisor review

Hello. I was checking on Nov 18, 2019. Confirmation Number : HTVSFZNL. I did call the hotel and check on my room upgrade and It was confirm that I got upgrade. When I arrived the hotel room can not get upgrade but the check in counter told me that he can get room upgrade on 21-23. He told me to pack my suitcase and leave my suitcase in the room and come down to tell front desk to move to new room. I did and the lady who I deal at the front desk women was so nasty. Did not even look for detail and note. She said NO NO NO.. It was so bad in service that I could not believe that she can work at the band name hotel. I never call the Maneger of hotel before as I am alway happy and easy to deal with but in this case. I need to stand up and report. Also I booked the room include breakfast and no food left. It happened for many day so I did not had any food left accept the fruits. When I called Maneger I also report her as well. It was so bad. She end up move me the upgrade as the record from the check in.

Dear Mr. sangkunakup Good morning, We regret that your experience has not been pleasant. We had confirmed the Upgrade from 21/11 (The upgrade its depend the availability) and you come down the day 20/11. Fortunately we have been able to give the upgrade from that day. We are sorry that you did not have a nice experience with us. Best Regards, Evangelina Fontana

Good but not enough

TripAdvisor rating 2.0/5

ricard0barret0 Couples - 25/10/2019 TripAdvisor review

Excellent hotel and situated at very good location at Buenos Aires city. However, troubles with LeClub Rewards booking came up. Even reservation says no further payment to be made, Novotel still pushing me to pay further.

Dear ricard0barret0 Good morning, thank you to share your experience with us. We have already explained the total value of your reservation and the purchase conditions in another email. We wait you very soon, Best Regards, Evangelina Fontana

Well located hotel in a vibrant part of a beautiful city

TripAdvisor rating 5.0/5

JoR1957 Couples - 25/09/2019 TripAdvisor review

The Novotel Buenos Aires is a very well located hotel in a vibrant part of a beautiful city. It’s a short walk to the centre of the city and you can easily walk to many of the tourist attractions providing you are reasonably fit. We are in our early 60s and managed it with ease, including a leisurely walk to visit Evita in the Recoleta cemetery. There are also many theatres close by although we didn’t see any in English. The room is a reasonable size and amenities in the room are what you typically expect in the Novotel brand. The breakfast was great with a good selection of items. We sent laundry out while we were there and it came back beautifully presented. The staff are all polite, courteous and helpful. Would definitely recommend this hotel.

Dear JoR1957 Good morning, thank you to share your experience with us. We hope you had a good stay! We wait you very soon! Best Regards, Evangelina Fontana

Good Hotel

TripAdvisor rating 4.0/5

riloeser Business - 26/07/2019 TripAdvisor review

I stayed at the Novotel Buenos Aires from July 10 - July 14, 2019. The hotel is nearby popular attractions (e.i. Obelisco de Buenos Aires, Casa Rosada, and La Recoleta Cemetery). Hotel staff was friendly. Rooms are nice but small. Shower walls are glass with a curtain for privacy. The bathroom contains a standard toilet and bidet. The bed is firm and thin. I made the mistake of diving onto the bed and was immediately filled with regret. I walked for several miles a day touring the city. The fatigue helped me fall asleep super quick each night. You may consider the use of meds to help you sleep. Breakfast consists of an assortment of fruit, cheese, and pasties. The second morning I found cereal, hard-boiled and scrambled eggs, sausage links, potatoes, bacon, and juices. Lunch was good. I would recommend an item from the grill instead of the buffet. As I did not eat dinner at the hotel, I cannot provide insight into the quality of the meal. The cost of meals at the hotel is pricey compared to local eateries. I would recommend including breakfast with your reservation. Check-out was not as smooth as I would have liked. If you make your reservation online, make sure you have a copy of the email confirmation readily available. Even though my reservation was created on the Accor website, it did not readily transfer to the hotel. Overall, I would recommend this hotel. I hope you enjoy your stay!

Dear Mrs. riloeser, Good morning, thank you to share your experience with us. We hope you had a good stay! We will wait you very soon! Best Regards, Evangelina Fontana

Few problems but hope they recover soon

TripAdvisor rating 3.0/5

EdneyF Business - 20/05/2019 TripAdvisor review

I stayed IN January and the service lift that take the guest to the garage was broken. Now in May, it was broken again(!). The shower in my room had a weird problem. After around 5 minutes in it, the water would go away for 1 minute and then would come back. I complained at the reception but the problem remained. I will be back within two weeks and hope they fixed it all, otherwise I may have to change hotels

Dear EdneyF Good morning, thank you to share your experience with us. We will take your comments to improve our services, We hope you had a good stay! We wait you very soon, Best Regards, Evangelina Fontana

Average hotel

TripAdvisor rating 3.0/5

Isaac A Business - 05/05/2019 TripAdvisor review

If you are planning to stay for a day or two for business it would be a place to be. Breakfast is average compared to the other hotels of the same name . Personal does not go out of their way to help you or be attentive maybe the way they are trained .Reserve a room facing the back if you want to sleep

Dear IkeSun, Good morning, thank you to share your experience with us. We will take your comments to improve our services. We hope you had a good stay, we wait you very soon! Best Regards, Evangelina Fontana

Novotel B.A.

TripAdvisor rating 5.0/5

Scottcali Friends getaway - 13/03/2019 TripAdvisor review

It's a very nice hotel for the price paid and in a great location for touism. You can walk to many areas as well as us the Subterranean via the Uruguay station on the red line. From eze airport you can take the Tienda Leon bus for 10 USD to puerto madero, walk 2 blocks to the Aleman station and get off on the third stop at Uruguay. My only complaint was the mattress was not comfortable, I wish they would add a foam mattress pad like the Ibis chain uses.

Dear Scottcali, Good morning, thank you to share your experience with us. We hope you had a good stay! We wait you very soon! Best Regards, Evangelina Fontana

Great place to stay

TripAdvisor rating 5.0/5

O3310IJandrews Couples - 05/03/2019 TripAdvisor review

Very nice hotel, very close to the center of the city. Very helpful staff. Stayed here 3 times before, this my hotel in BA. Next to the obelisk, many restaurants around. Good breakfast. Great swiimming pool area to relax.

Dear O3310IJandrews, Good morning, thank you to share your experience with us. We hope you had a good stay with us! We wait you very soon! Best Regards, Evangelina Fontana

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in buenos aires