Palladio Hotel Buenos Aires - MGallery

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Palladio Hotel Buenos Aires - MGallery 5 stars

Customer review rating (ALL Rating) 4.9/5 405 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • The hotel boasts comfortable suites with private balcony and incredible view of the city.

  • Enjoy late-afternoon drinks and snacks at "The Terrace" roof bar.

  • Clef D'Or Concierge Service

  • Located in Recoleta neighborhood just steps from Santa Fe Ave. shopping area.

  • Offers 2 elegant function rooms with natural daylight & covered with beautiful oak Boisseries.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Palladio Hotel Buenos Aires - MGallery

Avenida Callao 924
C1023AAP BUENOS AIRES
Argentina

Telephone +54 541147007500

Contact email

  • RETIRO: 

  • CALLAO:  D CALLAO

  • By plane

    EZEIZA INTL AIRPORT At 55km / 34 miles

  • By plane

    JORGE NEWBERY At 8km / 5 miles

  • By plane

    JORGE NEWBERY AIRPARK At 0.1km / 0.06 miles

  • By boat

    QUINQUELA MARTIN At 4km / 2 miles

  • By car

    AU ILLIA At 2km / 1 miles

  • By train

    D CALLAO At 0km / 0 miles

  • By train

    RETIRO At 3km / 2 miles

GPS:-34.598325, -58.393428

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NEGRESCO BISTRO

The Negresco Bistró is a restaurant that serves mediterranean cuisine. It is decorated in a European style and is the perfect backdrop for lunches and dinners for even the most demanding clients. Breakfast is also served in the restaurant.

Our accommodation(s)

Elegant and modern rooms, bright and cozy, with modern décor, marble bathroom separate shower, desk, complimentary WIFI, 49 inch LCD TV, Tea and Expresso machine, individually controlled AC.

Our guest reviews

Our guest reviews for
Palladio Hotel Buenos Aires - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  405 reviews

TripAdvisor Rating  4.5/5  221 reviews

Certificate of excellence 2022

Well located and very accommodating

Customer review rating 5.0/5

Klinton E. Solo - Confirmed reviews ALL

The pool, gym and spa was very nice

High Class with Stuck Up Service

Customer review rating 2.5/5

John V. Friends - Confirmed reviews ALL

I stayed 3 nights at Palladio Mgallery and each day had a bad experience. First, one morning at breakfast, there was an employee/manager in a business suit that instead of greeting me and asking for my room number said translation: “Can I help you”? What kind of way is that to greet a guest in the morning? Yes I may not be dressed as nice in the morning but if this hotel is going to discriminate based on just how someone looks then it isn’t a hotel that I would recommend. Next day, I came back to my room and my key didn’t work. I went to the front desk to solve the issue. The agent took my key and asked me what room I was staying in, I replied “Room 710”. He then said “There is no one staying in room 710”. Oh my god!, I thought to myself, why would I lie to you? Another agent leaned over and said something to him and the issue did get resolved. This definitely is not 5 star service to me though when you are saying that the guest is lying directly to his face. Lastly on my final night there I sat at the bar Negresco. My friend who stayed at a different room got served a drink immediately. I sat at the long table for some privacy and waited for the bartender. I waited and waited but I was never acknowledged. I decided to go sit at the bar table next to my friend and maybe this bartender will ask something then. 30 minutes passed and still nothing. My friend asked if I wanted food, I said no I’m still waiting for someone to take my drink order. His eyes opened up, now he realizes I exist. It wouldn’t bother me so much if it was a busy night but for good amount of time it was just the 2 of us there and everyone else were employees. There is ABSOLUTELY NO EXCUSE to not acknowledge someone at a bar and see if they needed anything for that long. At that point I made up my mind, this is a terrible hotel to stay at for someone like me. I never like to complain and make a big deal out of things but the repetitive discrimination in this hotel was just too much for me to not say anything. I’ve stayed at an Mgallery hotel in Budapest the Nemzeti, and that was by far a much more superior hotel as far as service goes. Everything else at the Palladio met my standards. The room was clean but the walls are thin, which is typical in older cities. The food was of good quality, taste, and presentation. The one employee that I was truly impressed with was the female attendant at the spa. She took the time to show the facility, answer questions, and made me feel like I was staying at a 5 star hotel. All in all this is a nice hotel, but that’s it for me. If the service doesn’t match the amenities then it’s not worth spending my money there. At this point it’s not a place that I would recommend to anyone of my status and stature.

ESTANCIA AGRADABLE

Customer review rating 5.0/5

Elena Couples - Confirmed reviews ALL

EXELENTE ATENCION PERSONALIZADA

Well located, comfortable hotel.

Customer review rating 5.0/5

Sc Business - Confirmed reviews ALL

We had a great time at the hotel. The rooms are clean, and the decoration is pleasant. The rain shower water pressure was great. Breakfast included in our fee was very good, with good options. We had dinner there and menu was good as well. The decoration is contemporary, but it did not feel cold. It had a very pleasant atmosphere. The location was great right in front of a park and 13 min walk from the Recoleta Cementary. We had a good time just walking around the neighborhood.

Dear Patricia Selene C., Greetings from Buenos Aires! Thank you for your amazing review. We are pleased to know that you enjoyed a wonderful stay with us. I will share your comments with all our team; your kind words are highly motivating as it is our priority to exceed our customers’ expectations. Once again thank you very much for the positive comments and we look forward to welcome you back for another fantastic experience! Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

excellent service at front desk, restaurant, doors

Customer review rating 5.0/5

M. R. Business - Confirmed reviews ALL

Warming welcome, quick process during check in/out.

Dear Monserrat R., Greetings from Buenos Aires! We are very happy to read that you enjoyed your stay with us. Thank you for your review and for choosing Palladio Hotel Buenos Aires. We hope to see you again on your next trip to Buenos Aires. Kind regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Very good stay

Customer review rating 5.0/5

Luciano Couples - Confirmed reviews ALL

Well located, great room, great breakfast and great people! I would come back

Dear Luciano D., Greetings from Buenos Aires! Thank you for taking the time to share your wonderful experience at the Palladio Hotel Buenos Aires. We are very pleased that you enjoyed our location and appreciate the service provided by our staff. On behalf of the entire team, thank you very much for your kind words and we look forward to welcome you back for another fantastic experience! Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

All around excellence

Customer review rating 5.0/5

Gerrie M. Solo - Confirmed reviews ALL

This is a very new hotel. The rooms and bathrooms are large with all the amenities. Restaurant is excellent as well. There is a lovely pool and spa. But I give the highest rating to the staff. They are friendly and accommodating even with difficult requests. Brilliant concierge services. Central location. A 5+ star rating.

Dear Geraldine M., Greetings from Buenos Aires! Thank you for your wonderful review, we are delighted to hear that you had a great experience with us and that our staff provided you with outstanding service. I will share your comments with all our team; your kind words are highly motivating as it is our priority to exceed our customers’ expectations. We hope to see you again on your next trip to Buenos Aires. Kind regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Excellent Experience!

Customer review rating 5.0/5

Shannon S. Couples - Confirmed reviews ALL

The hotel is beautiful, the service is spectacular, the food was delicious, the bed was very comfortable, the room was nice, coffee and water included, we also had breakfast included which was a full spread of food, not just continental. The concierge staff were very helpful in explaining to us where to go to exchange money, buy local wine, find good shopping, etc. The location was perfect for walking or to take a taxi. We will definitely stay here again.

Incredible service, friendly staff, excellent location.

Customer review rating 4.5/5

Danny G. Couples - Confirmed reviews ALL

We thoroughly enjoyed our time at this hotel. The staff were all friendly and helpful and the hotel itself is well-equipped, clean and comfortable.

Dear Danny G., Greetings from Buenos Aires! Thank you for your amazing review. We are pleased to know that you enjoyed a wonderful stay with us. I will share your comments with all our team; your kind words are highly motivating as it is our priority to exceed our customers’ expectations. Once again thank you very much for the positive comments and we hope to have the pleasure to welcome you again the next time you visit Buenos Aires. Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Exceptional Place, Exceptional Stay

Customer review rating 5.0/5

B C. Families - Confirmed reviews ALL

I have stayed at this hotel (3) times this year for a total of approx. 10-12 nights. Mr. Vigliero runs the hotel like clockwork and every detail is addressed. Carolina and Diego at the front desk always address any personal needs and are exceptional at what they do, they always make the hotel feel like home. Exceptional Job, Exceptional Staff

Dear Boris C., Greetings from Buenos Aires! Thank you for your amazing review. We are pleased to know that you enjoyed a wonderful stay with us. I will share your comments with all our team; your kind words are highly motivating as it is our priority to exceed our customers’ expectations. Once again thank you very much for the positive comments and we hope to have the pleasure to welcome you again the next time you visit Buenos Aires. Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Well Located and Great Staff

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

The experience was truly great, everyone was extremelly polite and thoughful about out needs. The front desk gave great local tips for shows and dinner, as well as helped made reservations on them. Room was also great! If I had to to give one tip, breakfast was a bit hetic and sometimes the table assigment wasnt optimal as well as difficult in getting coffee from servers

Dear Bruna M., Thank you for your preference and for sharing your kind comments about your experience at the Palladio Hotel Buenos Aires. Your feedback is invaluable and will be extremely useful when evaluating our levels of service. I am glad to know that you have enjoyed our facilities and also the service provided by our staff. Our goal is to deliver the most memorable guest experience possible so we will take your comments into consideration; we really appreciate your feedback. We hope to see you again on your next trip to Buenos Aires. Kind regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Amazing stay with amazing service!

Customer review rating 5.0/5

Ds… Couples - Confirmed reviews ALL

The Palladio Hotel exceeded our expectations. If I could give it 11/10 I would! The rooms were very clean, the beds comfortable and everything was new and well made. The breakfast was included and wonderful with a diverse selection fresh food to choose from. What made our stay exceptional was the level of service we had during our stay. The staff were very polite and helpful in all areas of the hotel. From the gentlemen greeting us at the door, to the staff assisting us to get checked in, to the restaurant servers and spa employees, it was truly amazing. One person that truly stands out in our minds is the concierge. He is without a doubt the most helpful concierge we have ever had. He made many recommendations, arranged transportation for us to some of the venues we wanted to see, and truly made the experience at the Palladio Hotel one of the top stays we have ever had. We went to him many times with our questions but he was always very patient and polite and helpful. While we were there, we used the saunas and had a wonderful massage at the spa which has a really nice atmosphere. On the same floor as the spa is a gym with a lot of equipment. The hotel is perfectly located in the Recoleta district of Buenos Aires which was extremely convenient for us to go to all the places we wanted to see while we stayed in the city. From the hotel you can walk to the San Telmo Market, Puerto Madero, or shop along Av. Santa Fe. We will be going back to Buenos Aires, and we will definitely stay at the Palladio Hotel again.

Dear Jonathan Henry P., Greetings from Buenos Aires! Thank you for taking the time to share your wonderful experience at the Palladio Hotel Buenos Aires. Thanks for your recommendation and for writing such nice things about us. We are very pleased that you enjoyed our location and appreciate the service provided by our staff. I will share your comments with all our team; your kind words are highly motivating as it is our priority to exceed our customers’ expectations. Once again thank you very much for the positive comments and we look forward to welcome you back for another fantastic experience! Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Perfect stay

TripAdvisor rating 5.0/5

claudem740 TripAdvisor review

Great location. Friendly staff always ready to help with recommendations. Modern facilities. Excellent breakfast. Nice pool on the rooftop. In the heart of the city. Couldn’t ask for a better place to spend a few days in Buenos Aires.

Dear claudem740, Greetings from Buenos Aires! Thank you for your amazing review. We are pleased to know that you enjoyed a wonderful stay with us. I will share your comments with all our team; your kind words are highly motivating as it is our priority to exceed our customers’ expectations. Once again thank you very much for the positive comments and we hope to have the pleasure to welcome you again the next time you visit Buenos Aires. Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Super modern, friendly, good services - perfect stay in Buenos Aires

TripAdvisor rating 5.0/5

Voyager00070827910 Business - TripAdvisor review

I was on a Business Trip and needed to find a hotel with good location in the middle of the city. The Palladio was just that. It also has a very very good restaurant, a great bar with great service, nice and spacious rooms. There was nothing which could have been better - and I Travel a lot :) Kudos

Dear Voyager00070827910, Greetings from Buenos Aires! Thank you for taking the time to share your wonderful experience at the Palladio Hotel Buenos Aires. Thanks for your recommendation and for writing such nice things about us. We are very pleased that you enjoyed our location and appreciate the service provided by our staff. On behalf of the entire team, thank you very much for your kind words and we look forward to welcome you back for another fantastic experience! Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Just great!

TripAdvisor rating 5.0/5

StuartP52 TripAdvisor review

Loved the location, the staff were amazing and the food was fantastic, we are already planning to be back next year. Recolletta is a little way out of the main shopping district but it was an easy walk to see everything we wanted to see. Highly recommended.

Dear StuartP52, Greetings from Buenos Aires! Thanks for your recommendation and for writing such nice things about us. It makes us really happy to learn that your stay was memorable and that you enjoyed our restaurant and our location, just steps from Santa Fe Ave. shopping area and overlooking the amazing Plaza Rodriguez Peña. Thank you for your kind words about our team, we will share your comments with them. We hope to welcome you back again the next time you visit Buenos Aires! Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Great Location with a Park Across

TripAdvisor rating 4.0/5

837warrent TripAdvisor review

This is a good hotel. And what drives it is the staff. From checking in, to checking out and getting a taxi for the group. Breakfast is great although I wish coffee is better and stronger but again the staff were attentive and friendly. Wish they can continue to encourage their staff to be so service oriented. Great place.

Dear 837warrent, Thank you for sharing your review! It is such a pleasure to read that you've had an amazing stay with us and it would be our delight to welcome you back for another nice stay. Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Superb service and luxurious rooms

TripAdvisor rating 5.0/5

John C M TripAdvisor review

We were very pleased with our one week stay at the Palladio Hotel. We wanted to single out Maria, Diego, and Karen, of the front desk and concierge staff for special recognition for the efforts they each made to enhance the quality of our stay. Your hotel is fortunate to have staff with this talent and high level of dedication to customer service. The level of service we received was extraordinary. As first time visitors to Argentina with almost no knowledge of Spanish, we were in regular need of a range of services including currency exchange, restaurant and museum recommendations, directions to taxi drivers, advice on tours and last minute arrangement of group and personal tours. All these services were provided with a caring attitude and unhurried approach. Other desk staff as well as bar staff were excellent. The room was large and luxurious with a beautiful view over the park. The hotel location is perfect for touring the city in all directions. Without a doubt, if we return to Buenos Aires, we will stay at Palladio Hotel.

Dear John C M, Thank you for taking the time to share your wonderful experience at the Palladio Hotel Buenos Aires. I am very happy to hear that you enjoyed your stay with us and also the service provided by our staff. Thank you for calling attention to the professionalism and kindness of María, Karen and Diego. Once again thank you very much for the positive comments and we look forward to welcome you back for another fantastic experience! Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Great place to relax after visiting the city

TripAdvisor rating 5.0/5

arthurcebrian Couples - TripAdvisor review

This hotel is really well situated, close to the Subway and bus stops that will bring you to all tourist spots. Additionally, one can easily and safely walk to the Colon theater and the obelisc (~15min). Breakfast has a lot of variety and dinner dishes are exquisite. To round it all up, the staff is always smiling and helpful.

Dear arthurcebrian, Greetings from Buenos Aires! Thank you for taking the time to share your wonderful experience at the Palladio Hotel Buenos Aires. Thanks for your recommendation and for writing such nice things about us. We are very pleased that you enjoyed our location and appreciate the service provided by our staff. We hope to have the pleasure to welcome you again in your next visit to Buenos Aires. Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Excellent Stay

TripAdvisor rating 5.0/5

Omonele N Couples - TripAdvisor review

We were here for a quick getaway. We were treated like royalty. Diego and Miguel... the concierge were amazing and deserve raises. Rooms were nice, clean and beds comfortable. Overall great experience.

Estimado Omonele N, Muchas gracias por compartir en TripAdvisor sus amables palabras. Nos sentimos muy halagados por sus comentarios respecto a nuestro personal, nos esforzamos diariamente por ofrecer un servicio excepcional a todos nuestros huéspedes para que puedan disfrutar de una estadía memorable. Nos complace saber que ha podido disfrutar de nuestras instalaciones y del servicio en general. Esperamos que nos visite pronto! Saludos cordiales, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

Fabulous staff and modern, comfortable hotel.

TripAdvisor rating 5.0/5

Jet23152487183 Solo travel - TripAdvisor review

The staff at the Palladio were exceptinal, they ordered me taxis, they told me where to buy snacks, they rang and found out where my evening cooking experiance was etc. They were so friendly and couldn't help enough and when I tried to tip the recption staff to thank them they said no, as it wasn't appropriate to tip people in their roles in Argentia. The hotel was very new so everything was clean and fresh. The spa and pool were lovely. I really anjoyed my stay.

Dear Jet23152487183, Greetings from Buenos Aires! Thank you for sharing your enthusiastic review. We are delighted to hear that you enjoyed your experience with us including our wonderful staff. We truly hope to welcome you back very soon. Best regards, Paula Carracedo Marketing Manager Palladio Hotel Buenos Aires

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