ibis Buenos Aires Congreso 3 stars

Customer review rating (ALL Rating) 4.0/5 1,341 reviews

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Description

Hotel extras

  • Located on the most central avenue in Buenos Aires

  • Breakfast included in your accommodation

  • No extra charge for children under 12 years old

  • Affordable price and location

  • Hotel near buses and subways

Our accommodation(s)

Hotel location

ibis Buenos Aires Congreso

Hipolito Yrigoyen 1592, Capital Federal
1089 BUENOS AIRES
Argentina

GPS:-34.611113, -58.389135

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

Contemporary wine bar for a dinner of discovery.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,341 reviews

TripAdvisor Rating  4.0/5  2,799 reviews

Good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I got a good stay but, lil problems abt my reservations which I used the Accenture's voucher that gives me room and breakfast included and the staffs said that I haven't, had to ask my managers to help me. Very frustrated and an embarrassed moment. So I had to pay for something that it was included.

Thanks for sharing your experience. We are glad to know that you enjoyed your stay. I am sorry for what happened in relation to the voucher. We work with reservations with and without breakfast, in this case I checked the request again in the system. The reservation entered without breakfast option. We hope to welcome you on your next visit to Buenos Aires. Kind regards, Ezequiel Páez, Deputy Manager.

It's necessary to have more attention with the furniture in the room.

Customer review rating 3.0/5

Flavia C. D. A. Solo - Confirmed reviews ALL

The service from the staff was impeccable. However, the condition of the furniture in the room in which I stayed is very worrying. The table was in a very poor condition.

Dear Flavia C., Thank you for taking the time to tell us about your experience at the ibis Buenos Aires Congreso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Wonderful!

Customer review rating 5.0/5

Gabriela Business - Confirmed reviews ALL

1.- Wonderful service: kind, punctual, welcoming, supportive, friendly 2.- Location: strategically located right by several subway, bus, and taxi options in a nice location by the Congress and walking distance to main attractions (well-lit, stores within the block, safe, a park across the street) 3.- Restaurant early and late hours & cafeteria service 24/7 4.- Safety - Main entrance: Concierge hostess during the day and Guard at night

Dear Maria Gabriela E., We very much appreciate your comments regarding your stay at the ibis Buenos Aires Congreso. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice Location, Always comfortable

Customer review rating 4.5/5

John Business - Confirmed reviews ALL

Lovely experience. The staff are kind and patient and the food is always great. Will be back

Good stay but may be improved

Customer review rating 3.0/5

Wilson P. Business - Confirmed reviews ALL

The room lacks: minibar, coffee machine and better refrigeration system. The older people (staff) are nice, polite and attentive, but the younger ones are not. Finally, they should have a dressing cold. T-shirt for counter attendant and waiters are not a good attire.

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Other web-users rate our hotel

  • 555 reviews 9.2/10 Location
  • 997 reviews 3.3/10 Room
  • 838 reviews 8/10 Service
  • 43 reviews 7/10 WiFi
  • 468 reviews 3/10 Comfort
  • 431 reviews 7.5/10 Breakfast
  • 333 reviews 4/10 Cleanliness
  • 214 reviews 3.9/10 Value

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