ibis Buenos Aires Congreso 3 stars

Customer review rating (ALL Rating) 4.0/5 1,332 reviews

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Description

Hotel extras

  • Located on the most central avenue in Buenos Aires

  • Breakfast included in your accommodation

  • No extra charge for children under 12 years old

  • Affordable price and location

  • Hotel near buses and subways

Our accommodation(s)

Hotel location

ibis Buenos Aires Congreso

Hipolito Yrigoyen 1592, Capital Federal
1089 BUENOS AIRES
Argentina

GPS:-34.611113, -58.389135

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

IBIS KITCHEN

Contemporary wine bar for a dinner of discovery.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,332 reviews

TripAdvisor Rating  4.0/5  2,797 reviews

Fantastic stay

Customer review rating 5.0/5

Abel Families - Confirmed reviews ALL

With a very short notice, my family and our pet were received very well, allocated in connecting rooms that made us feel like we were in our own apartment. The staff was very kind and friendly.

Noicy

Customer review rating 3.0/5

Nicholas Couples - Confirmed reviews ALL

Demonstrators bang drums till morning hours (hotel is next to Congress,). Got little sleep.

Dear Nicholas S., Thank you for taking the time to tell us about your experience at the ibis Buenos Aires Congreso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Problematic staff

Customer review rating 0.5/5

Murat E. Business - Confirmed reviews ALL

I can tell the problems in hotel as below; 1. Receptionists dont speak English. Somebody should tell them this hotel and they work reception. Receptionist translated by her phone and said to me ''you better learn Spanish, you are in Argentina.'' 2. Hotel main door is always under lock. When I come back from outside, I waited 10-15min every single day for security sees me and open the door. I understand, hotel is near by Congresso and there are some problesm. So, text that on booking as ''hotel is not safe because of that we have a ''castle door''. 3. Internet is awful. This is not internet. Even Indian's smoke signal is better than internet.

Dear Murat E., Thank you for taking the time to tell us about your experience at the ibis Buenos Aires Congreso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Dirty and smelly run away!

Customer review rating 0.5/5

Nina Couples - Confirmed reviews ALL

Dirty rooms, bed sheets with stains, bathroom stinks! Bad smell of pipes and dirty towels with stains!

Dear imane B., Thank you for taking the time to tell us about your experience at the ibis Buenos Aires Congreso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A little seedy, but a good price

Customer review rating 3.0/5

Wdp, U. Couples - Confirmed reviews ALL

The staff are helpful, but the room was not up to ibis standard. I blew dozens of dead gnats off the nightstand. There were holes in the draperies. The towels were grayish, and one was threadbare. The shower was mildewed.

Dear Wayne P., Thank you for taking the time to tell us about your experience at the ibis Buenos Aires Congreso. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 589 reviews 9.2/10 Location
  • 1,078 reviews 3.2/10 Room
  • 853 reviews 7.7/10 Service
  • 64 reviews 4.5/10 WiFi
  • 527 reviews 2.7/10 Comfort
  • 481 reviews 7.2/10 Breakfast
  • 370 reviews 4.2/10 Cleanliness
  • 279 reviews 2.6/10 Amenities

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