Sofitel Buenos Aires Recoleta 5 stars

Customer review rating (ALL Rating) 4.7/5 2,062 reviews

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Description

Hotel extras

  • Pet Friendly Hotel with additional charge

  • Children up to 12 years old with parents stay free of charge.

  • Hold your event for up to 300 people.

  • The hotel provides Clef d'Or concierge services

  • Hotel with pool, sauna and fitness center for your free time

Our accommodation(s)

Hotel location

Sofitel Buenos Aires Recoleta

Posadas 1232
1011 BUENOS AIRES
Argentina

GPS:-34.5894, -58.38398

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,062 reviews

Customer review rating 5.0/5

Jonathan W. B. Couples - Confirmed reviews ALL

Perfect location near Recoleto Cemetery. I wish we had more time to explore the area. It seemed like a very nice neighborhood.

Bonjour Monsieur B., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 4.5/5

Graham M. H. J. Couples - Confirmed reviews ALL

Excellent welcome and service by all staff in all Departments

Customer review rating 5.0/5

Angel S. Business - Confirmed reviews ALL

I had an issue with the allowance to go to the lounge at the 18th floor and I got really upset, but Gisella at the guest relationship desk made it smooth and easy. Thanks to her, I changed my mood and will still be a guest at the hotel in my next visits to Buenos Aires

Customer review rating 5.0/5

Peter J. C. Couples - Confirmed reviews ALL

Very positive

Bonjour Dear Mr. C., We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 3.0/5

Garey C. Couples - Confirmed reviews ALL

As stated in the descriptor, the staff was excellent. The room is in sore need of renovation and repair. This was not a $500/night room. We also stayed at the hotel Emprador for half the price and the room was fantastic with the same level of staff service.

Bonjour Dear Garey C., Thank you for taking the time to tell us about your experience at Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Other web-users rate our hotel

  • 516 reviews 9.6/10 Location
  • 647 reviews 7.8/10 Room
  • 1,753 reviews 9.6/10 Service
  • 293 reviews 8.7/10 Breakfast
  • 277 reviews 8.3/10 Vibe
  • 270 reviews 8.7/10 Food
  • 261 reviews 8.1/10 Comfort
  • 215 reviews 8/10 Amenities

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