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Sofitel Buenos Aires Recoleta Hotel 5 stars

TripAdvisor rating 4.5/5 1,412 reviews
Sofitel Buenos Aires Recoleta
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+ 25 Services
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Hotel extras

  • The hotel's suites provide a unique luxury experience.

  • Clef D'or concierge service

  • Pet friendly hotel! Small pets welcome

  • Ideal event rooms for corporate meetings, conferences and social events

  • La Pâtisserie in the lobby is perfect to relax and enjoy a delicious treat.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Childcare on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shoppingPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Childcare on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Buenos Aires Recoleta

Posadas 1232
1011
buenos aires
argentina

Tel: +541148191100

Fax: (+54)11/48191121

Contact email

Check-in from 15h00

Check out up to 12h00

  • Callao Station :   Linea D Estación Callao

  • Facultad de Derecho Station :   Linea H Facultad de Derecho

  • Lavalle Station :   Linea C Estación Lavalle

  • Retiro Station :   Linea C Estación Retiro

  • Tribunales Station :   Linea D Estación Tribunales

  • By plane

    Aeropuerto Internacional Ezeiza At 3km / 20 miles

  • By plane

    Aeropuerto Jorge Newbery At 7km / 4 miles

  • By helicopter

    Helipuerto General Las Heras At 0km / 1 miles

  • By car

    Autopista Illia At 0km / 0 miles

  • By car

    Avenida 9 de Julio At 2km / 1 miles

  • By car

    Avenida Alvear At 0km / 0 miles

  • By train

    RETIRO At 0.5km / 0.31 miles

  • By train

    SAN MARTIN At 1km / 0 miles

Our accommodations

Discover Sofitel Buenos Aires Recoleta's enchanting rooms. The spacious, elegant rooms are designed to meet all your needs during your business or leisure trip. All categories are comfortable, with free WIFI, A/C and amenities for coffee & tea, with city or garden views available. For the most discerning guests, the hotel has different types of luxurious suites.

Superior room with 1 queen size bed - Garden or city views

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Shoe polisher(...)

Superior room with 2 single beds - Garden or city views

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Shoe polisher(...)

Superior room with 1 king size bed or 2 single beds - Garden or city views

  • Max. number of persons: 3
  • Area: From 36m²
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Shoe polisher(...)

Junior Suite with 1 queen size bed - City views

  • Max. number of persons: 3
  • Area: From 52m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Prestige Suite with 1 queen size bed - Garden or city views

  • Max. number of persons: 3
  • Area: From 72m²
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Imperial Suite with 1 King Bed - Panoramic View

  • Max. number of persons: 3
  • Area: From 94m²
  • Views: Panorama view, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Nespresso machine
  • Coffee/tea making facilities(...)

Our restaurants and bars

THE BRICK KITCHEN

Type of cuisine: Gourmet

The Brick Kitchen is a contemporary Argentinean restaurant, open to the public daily for lunch & dinner. With its European style, it offers the perfect setting for an unforgettable dining experience.

Lunch

12:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE BRICK BAR

Photo non contractuelle / Strictly non binding

Decorated in an English style, the Brick Bar is the perfect place to enjoy the best cocktails and an excellent Happy Hour after work.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 350 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Sofitel Buenos Aires Recoleta

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,851 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,412 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Service!

Customer review rating 4.6/5

The M. F. Families - 20/01/2020 Confirmed reviews ALL

The welcome and service we received was outstanding. We were treated to a room upgrade and a special treat for the kids when we arrived to our room. The staff were thoughtful, kind, and attentive, everyone going out of their way to ensure our stay was comfortable. The staff remembered our F. from a previous visit and treated us like old friends.

M. F., Thank you very much for your comments regarding your stay with us! It is always a pleasure to recieve all your F. to our house! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta

Charming and cozy hotelIn Recoleta

Customer review rating 4.6/5

Mariano A. Families - 20/01/2020 Confirmed reviews ALL

They welcomed us very warmly, in a very elegant hotel, while remaining warm and amendous, as were all the staff.

Estimado Mariano A, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Lo esperamos nuevamente con su familia! Como siempre, es un placer recibirlos. Atentamente, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta

Hotel em bairro charmoso

Customer review rating 4.6/5

Ana V. D. Couples - 19/01/2020 Confirmed reviews ALL

Hotel in a charming neighborhood. It is located in front of a shopping center . Very good restaurants nearby. Very good room and the breakfast is good but not amazing . They don’t Know to make a croissant and it’s a French hotel . The night ‘staff wasn’t friendly . We needed to change money and in a badly way she explained us they didn’t do it. We would have quickly understood if she talked in a friendly way. . The staff was not kind . Overall the experience was good .

Dear Ana Valéria D., Thank you for taking the time to tell us about your experience at our hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta

Excellent stay in Buenos Aires

Customer review rating 4.6/5

Jutta F. Couples - 18/01/2020 Confirmed reviews ALL

My husband and I had a wonderful stay in this fabulous hotel. Our room was well equipped. The bed and pillows were very comfortable. The staff was very friendly and helpful. Breakfast was excellent and had a very large variety of breakfast items.

Dear Jutta F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta

Well located and good service

Customer review rating 4.6/5

Alex Z. Families - 16/01/2020 Confirmed reviews ALL

I am Stayed in the newly refurbished room.Spacious and beautiful.The wifi did not work in the beginning but after I complained the problem was solved.The room service( breakfast) was not delivered what was requested.

Dear alex z., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta

Wonderful stay at the sofitel!

Customer review rating 4.6/5

Anonymous Families - 15/01/2020 Confirmed reviews ALL

We had a wonderful stay at the Sofitel. Our room was delightful and we felt very safe at the hotel. The concierge was exceptional!!! They assisted us in booking almost all meals/tourist activities. Thank you!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta

Thoroughly enjoyable

Customer review rating 4.6/5

Diane H. Couples - 14/01/2020 Confirmed reviews ALL

We had a problem initially with a window but management were extremely willing to help and we were moved to a beautiful room overlooking the garden. We had superb service from friendly capable staff and enjoyed our stay immensely. The food was outstanding.

Dear Mrs. H., We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Recoleta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann Guest Experience Manager Sofitel Buenos Aires Recoleta

Wonderful

Customer review rating 4.6/5

Michael N. Couples - 12/01/2020 Confirmed reviews ALL

Great location, excellent and helpful staff. Superb breaFast and out of the world lunch

Dear Mr. N., We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Recoleta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann Guest Experience Manager Sofitel Buenos Aires Recoleta

Excellent

Customer review rating 4.6/5

Richard T. Families - 12/01/2020 Confirmed reviews ALL

Our special thanks to the following persons: Malena, at the front desk, Mario, the manager on duty while we were there and Martin, the concierge.

Dear Mr. T., We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Recoleta. It is always a pleasure to receive positive feedback about our colleagues. I will share your comments with each, as I am sure that it will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann Guest Experience Manager Sofitel Buenos Aires Recoleta

Fantastic staff friendly warm and the food is great!!!!!

Customer review rating 4.6/5

Carol T. Couples - 12/01/2020 Confirmed reviews ALL

Wonderful people from the staff to the higher officials We loved all of the staff! The hotel met our expectations and more It felt like being home

Dear Mrs. T., It is always such a pleasure to read our Guests´comments regarding their stay at the Sofitel Buenos Aires Recoleta. Thus, we can only thank you for such kind words. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann Guest Experience Manager Sofitel Buenos Aires Recoleta

Great in what it attempts.

Customer review rating 4.6/5

N.a. Solo - 12/01/2020 Confirmed reviews ALL

Should have coffee shop and an outdoor pool with bar.

Dear Mr. O., We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Recoleta. It is always a pleasure to receive contructive feedback. I will share your comments with our directive team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann Guest Experience Manager Sofitel Buenos Aires Recoleta

Helpful . gracious staff.

Customer review rating 4.6/5

John C. Couples - 11/01/2020 Confirmed reviews ALL

Concierge very helpful with noise problem. Appreciate the complimentary late check out. Very comfortable hotel with good amenities.

Dear Mr. C., Thank you for taking the time to write about your stay at the Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann Guest Experience Manager Sofitel Buenos Aires Recoleta

Great as always.

Customer review rating 4.6/5

I M. Business - 11/01/2020 Confirmed reviews ALL

Nice room. Like the renovations to rooms and bathroom. Staff is awesome.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Recoleta. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann Guest Experience Manager Sofitel Buenos Aires Recoleta

SATISFACTORY OVER-ALL.

Customer review rating 4.6/5

J. M. Couples - 09/01/2020 Confirmed reviews ALL

OVERALL GOOD, BUT OTHER THAN BREAKFAST, THE RESTAURANT LEAVES A LOT TO BE DESIRED.

Dear J. M., Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta

Good

Customer review rating 4.6/5

Bon M. Business - 08/01/2020 Confirmed reviews ALL

Room and Staff service was good. My only issue was the coffee was not hot in the morning breakfast.

Dear Mr. Bon Gong M., We very much appreciate your comments regarding your stay at the Sofitel Buenos Aires Recoleta. It is always a pleasure to receive constructive feedback. I will share your comments with our Food and Beverage team, so that they may take the appropiatte action. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Sylvia Eichmann Guest Experience Manager Sofitel Buenos Aires Recoleta

Good experience

Customer review rating 4.6/5

S. S. Families - 06/01/2020 Confirmed reviews ALL

Our experience was very good overall. Our junior suite was large, comfortable and well-appointed. The hotel is well-maintained, although the uneven elevator step should be fixed - someone is going to get hurt if they haven't already. One sour note - we made special arrangements, well in advance, for a small celebration my daughter's 30th birthday upon our arrival, and unfortunately, everything went wrong. To the credit of the guest relations staff, we received apologies and nice gifts, and we left with no hard feelings about the situation. All in all, we would definitely stay at the Sofitel Recoleta again and would recommend it to friends.

Dear S. S., We very much appreciate your comments regarding to your stay with us. It is always a pleasure to receive positive feedback. My apologies again for the misunderstanding organizing the cake for 5pm! Hope your daughter liked the perfume and macarones! Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta

Just Wonderful

Customer review rating 4.6/5

José G. Business - 06/01/2020 Confirmed reviews ALL

Everything was wonderful, the rooms, the food but the most amazing part was the people, the help to find a toy for my daughter.

Dear José G., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta
Customer review rating 4.6/5

Sang P. Families - 05/01/2020 Confirmed reviews ALL

everything was great except breakfast - the staff is not responsive, there is a lack of service or lack of servers.

Dear sang p, We very much appreciate your comments regarding your stay with us. I am sorry that your experience during the breakfast did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us, I will let the manager know this issue for take the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta

Perfect One Night Stay

Customer review rating 4.6/5

Clark K. Friends - 02/01/2020 Confirmed reviews ALL

Arrival from the airport was quick and efficient. The staff made sure the room had one bed with no feathers and had the room ready for early check-in. We needed adapters for our electronics and once again the staff had them immediately available. The breakfast in the morning was perfect.

Dear Clark K, We very much appreciate your comments regarding to your stay with us! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta

every thing was perfect thank you very much!!!!!

Customer review rating 4.6/5

Enrique A. G. Couples - 02/01/2020 Confirmed reviews ALL

fantastic!!!

Dear enrique a g., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sylvia Eichmann Guest Relations Manager Sofitel Buenos Aires Recoleta
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