Sofitel Buenos Aires Recoleta 5 stars

Customer review rating (ALL Rating) 4.7/5 2,238 reviews

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Sofitel Buenos Aires Recoleta - Image 1
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Posadas 1232, 1011 BUENOS AIRES, Argentina

Description

Hotel extras

  • Pet-friendly hotel with additional charge

  • Children up to 12 years stay free with parents

  • Hold your event for up to 300 people.

  • The hotel has a Clef D'or Concierge Service

  • Hotel with pool, sauna and gym for your free time

Our accommodation(s)

Hotel location

Sofitel Buenos Aires Recoleta

Posadas 1232
1011 BUENOS AIRES
Argentina

GPS:-34.5894, -58.38398

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,238 reviews

TripAdvisor Rating  4.4/5  1,596 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

David C. Business - Confirmed reviews ALL

It is my home away from home.

Dear David We very much appreciate your comments regarding your stay at Sofitel Buenos Aires Recoleta. It is always a pleasure to have you with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 5.0/5

Andrew R. Couples - Confirmed reviews ALL

Stayed for a few nights couldn't fault the staff or cleanliness, only minor comment I could make is that the bar was a bit small for the size of the hotel. Might also comment that closing the bar to host a corporate event isn't great.

Dear Mr. R., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 5.0/5

Sandra D. Business - Confirmed reviews ALL

Muy buena

Querida Sra. D., Bonjour! Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel Buenos Aires Recoleta. Nos complace que haya disfrutado de su estadía. Es siempre un placer darle la bienvenida en nuestra casa. Agradeciéndole una vez mas que haya compartido su experiencia, la esperamos muy pronto nuevamente. Reciba un cordial saludo, Francisco Vasquez Front Desk Supervisor Sofitel Buenos Aires Recoleta

Customer review rating 3.0/5

Gurgen J. Business - Confirmed reviews ALL

The only nice thing about it is location and staff. It needs a major remodel to keep up with the Sofitel brand worldwide. Nicolas the concierge literally goes above and beyond providing world class customer service. The rest of the team is amazing too. You just really need to update your rooms, windows, beds, pillows are awfully uncomfortable. Robes are falling apart and discolored. Like I said, you have an amazing location and even more amazing staff, that’s the only reason people stay there. Have stayed in many Sofitels in Europe and US and the experience was similar to your service, but the amenities and freshness and comfort many times better than yours.

Dear Mr. J., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Buenos Aires Recoleta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the different inconveniences you have experienced and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

Customer review rating 5.0/5

Sandra D. P. P. D. B. Business - Confirmed reviews ALL

Tiene todo lo que uno necesita para estar lejos D. hogar. Muy linda experiencia

Querida Sra.D. P. P. D. B., Bonjour! Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel Buenos Aires Recoleta. Haremos extensivos sus observaciones a nuestro equipo. Estoy segura que estos comentarios servirán D. estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad D. nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros , la esperamos muy pronto nuevamente en nuestra casa. Sinceramente, Gisela Capparelli Guest Relations Sofitel Buenos Aires Recoleta

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Other web-users rate our hotel

  • 538 reviews 9.8/10 Location
  • 662 reviews 7.7/10 Room
  • 1,750 reviews 9.6/10 Service
  • 10 reviews 4.3/10 WiFi
  • 301 reviews 8.6/10 Breakfast
  • 271 reviews 8.8/10 Food
  • 271 reviews 8/10 Vibe
  • 259 reviews 8.6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.