Mercure Nantes Centre Gare Hotel 4 stars

Customer review rating 4.2/5 3,612 reviews

Mercure Nantes Centre Gare Hotel
See on a map
+ 22 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Top location at base of TGV station, Nantes, congress city, Nantes castle

  • Room service card on the slate prepared by our chef and his team 7/7

  • Closed coworking spaces bookable by the hour, and 4 meeting facilities

  • Coffee Shop: hot drinks and delicacies to go

  • The benefit of choosing between our 2 private car parks (for fee)

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NANTES ATLANTIQUEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machinePaying
Leisure and activities
  • Well-being
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)Paying
Business services
  • 5 meeting room(s)
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Nantes Centre Gare Hotel

50/51 Quai Malakoff
44000
nantes
france

Tel: +33240353030

Fax: (+33)2/40893543

Check-in from 14h00

Check out up to 12h00

  • BUS :  C3 et C5 GARE SNCF SUD

  • TRAM F.MITERRAND :  1 GARE SNCF NORD

  • By plane

    NANTES ATLANTIQUE At 9.99km / 6.21 miles - Shuttle paying

  • By car

    A 11 PARIS ANGERS At 2.99km / 1.86 miles

  • By car

    D751 PORNIC /NANTES At 8km / 4.97 miles

  • By car

    N137 At 2km / 1.24 miles

  • By train

    GARE SNCF ACCES NORD At 1.5km / 0.93 miles

  • By train

    GARE SNCF ACCES SUD At 0.1km / 0.06 miles

GPS :47.216141, -1.543981

Our accommodation(s)

Mercure Nantes Central Stat. has 3 types of room: spacious fully-equipped Suites, Privilege rooms, high-end services (Nespresso, free minibar, slippers/bathrobe, memory-shaped pillow, and standards.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

SUPERIOR ROOM WITH LOUNGE AREA

  • Max. number of persons: 3
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with view of St-Félix canal and 1 double bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Privilege Room with view of St-Félix canal and 1 double bed

  • Max. number of persons: 2
  • Area: From 35 / 377 sq ft
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

FAMILY SUITE -1 DOUBLE BED AND SOFA BED

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: River side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

LA BRASSERIE

Type of cuisine: French

Discover a changing menu that highlights regional products throughout the seasons.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE LOUNGE CAFE

Non contractual photo

Pay a visit to the Lounge Bar, a wonderful place to relax over a glass of wine, to enjoy a conversation with friends or check your emails!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 175

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mercure Nantes Centre Gare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,612 reviews

tripadvisor

TripAdvisor Rating 4.0/5

747 reviews

Customer review rating 4.2/5

Anonymous Business - 30/10/2020 Confirmed reviews ALL

correct

Dear SABINE, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Güendalina, Receptionist.

Very conveniently located hotel, welcoming staff

Customer review rating 4.2/5

Paul Solo - 13/10/2020 Confirmed reviews ALL

Comfortable bed, quiet room and very clean premises. Generous breakfast and polite staff.

Dear PAUL, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Güendalina, Receptionist.

Well located but for late arrival

Customer review rating 4.2/5

Anonymous Business - 22/09/2020 Confirmed reviews ALL

Well located, but when you are on late arrival the food choice is in existent. We are proposed stews to be reheated ; even from a good brand, that’s a bit rich.

Dear MARC-OLIVIER A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The restaurant is open up to 10pm every day of the week, after that we propose very nice home made stews. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, the reception.

Great stay, great location

Customer review rating 4.2/5

Peter Business - 15/03/2020 Confirmed reviews ALL

I arrived and was well welcomed, great breakfast and enjoyed my room

Dear PETER O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient

Customer review rating 4.2/5

Thomas S. Couples - 09/03/2020 Confirmed reviews ALL

Convenient location, right next to the train station and 10 min walk to city centre. The Chateau des Ducs is 5 minutes away and there is a cultural centre right across the canal. The rooms are comfortable, the staff very friendly. The restaurant has good value for money.

Cher Thomas, Merci beaucoup au nom de toute l'équipe pour votre commentaire enthousiaste! Nous sommes extrêmement heureux de lire combien vous avez apprécié votre séjour parmi nous et nous espérons avoir le plaisir de vous accueillir de nouveau bientôt! Gwendalina, Réceptionniste.
Customer review rating 4.2/5

Peter D. Solo - 29/02/2020 Confirmed reviews ALL

While the overall quality of your fine place was good i have following comments: Hall area - the background music was to intensive for me just reading a newspaper, for those who had meetings mayby even more disturbend. . Room - there was insufficient space for once clothing, etc. already for one person for not talking for 2. the lighting overall is insufficient, especially if one want to read or even work with pc, etc.

Dear Peter, We very much appreciate your comments regarding your stay at our Hôtel Mercure. For the room you found that there was not enough espace inside we are sorry about that and we invite you to try a Superior or a Privilege room for your next staying we are sure you will be very satisfaid.. Sincerely, Gwendalina, receptionist

Good location near all the city's sites

Customer review rating 4.2/5

Liz, I. Couples - 23/02/2020 Confirmed reviews ALL

The hotel is lovely, very well located with comfortable rooms. Breakfast is good and the team in the breakfast room are all very helpful. However, I do have a gripe: I use Accor a lot and have a gold card (Considering the amount of hotels I use it probably should be platinum but I am sometimes in places (eg Cape Town, Nicosia, Nashville) where there aren't any Accors! On arrival in Nantes, we had to ask for our welcome drink and were then refused one each. This has never happened before and the receptionist was adamant. EVERY OTHER ACCOR hotel writes '2 persons' on the card as it is for myself and my husband. Please don't offer this if you are going to be so mean about it..........

Dear Mrs R., Thank you for the review of our hotel! We are glad that you enjoyed your stay. However, about the welcome drink, it has been few years that, at least in France, it is one drink for one person only, even if you booked a room for two people, and it is written on the voucher given at your check in. We are sorry if this bothered you. We stay at your disposal, Sincerely, The reception

Stayed on second floor- Could hear noise from cars and buses.

Customer review rating 4.2/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

I know this hotel, good and not so good points. Don't like the lack of desk and to check out from the bar.

Dear Mr C., Thank you for taking the time to share your experience in our hotel. We are glad that you enjoyed your stay. We also appreciate your remarks. They allow us to improve our quality. We will share them with our team in order to better satisfy you. We hope to see you again very soon, Sincerely

Very confortable

Customer review rating 4.2/5

Alain T. Business - 02/02/2020 Confirmed reviews ALL

Good atmosphere, staff very welcoming with easy check in and check out

Dear Mr T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The reception.

good stay

Customer review rating 4.2/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

Good stay as usual except that the toilet was dirty when I got the room (forget to flush the toilet)

Dear FRANCK B., We appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. But, we are so sorry for the toilets... Sincelery, Marjorie, receptionist

Excellent reception service, comfortable room.

Customer review rating 4.2/5

Gina Couples - 21/12/2019 Confirmed reviews ALL

Everything was very good except evening meal. Served burnt food - over priced.

Dear GEORGINA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sincerely sorry about your evening meal. This is not usual... Sincerely, Marjorie, receptionist
Customer review rating 4.2/5

Bruno Business - 08/10/2019 Confirmed reviews ALL

perfect

Dear BRUNO B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Your satisfaction is our greatest reward. We hope to see you again very soon ! Sincerely, Aude - Receptionnist

Central Nantes stay with parking

Customer review rating 4.2/5

Dave A. Couples - 07/10/2019 Confirmed reviews ALL

We chose this hotel for its central location a short walk from the vibrant and historic city centre as one of the few with onsite car parking. It was not clear where to safely unload or access the carparks - the outdoor car park had a no entry except for residents sign but we managed it in the end. There is some confusion between the Accor website and the hotel over charges for the outdoor carpark but there was no charge when we pointed this out. The staff were friendly and helpful. The restaurant pleasant and reasonable (but we only had a few hours to explore the city and the local restaurants too tempting). In the morning, our breakfast was delicious and copious.

Dear DAVID A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Your satisfaction is our greatest reward. We hope to see you again very soon ! Sincerely, Aude - Receptionnist
Customer review rating 4.2/5

Anonymous Solo - 02/10/2019 Confirmed reviews ALL

Welcoming lounge. Well equipped room.

Dear INGE B., Thank you for taking the time to share your experience in our hotel. We are glad that you enjoyed your stay. We also appreciate your remarks. They allow us to improve our quality. We will share them with our team in order to better satisfy you. We hope to see you again very soon, Sincerely, Aude - Receptionnist

Fresh modern decor but smoky bedroom

Customer review rating 4.2/5

Tim Business - 30/09/2019 Confirmed reviews ALL

Friendly helpful staff. Nice hotel décor. Breakfast in the restaurant was ok, but not special. The smell in the bedroom was a let down as it smelt of stale cigarette smoke. I asked if I could be moved but Hotel was full and was given some air spray. I also opened the windows but neither helped for very long. I noticed after checking out that I was also charged for breakfast, which was included in the price - I will be asking for a refund shortly.

Dear M. R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel. Sincerely, The reception

Very relaxing , All was perfect

Customer review rating 4.2/5

Stuart Business - 22/09/2019 Confirmed reviews ALL

As above but a little short due to my iTinary

Dear M. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aude - Receptionnist

Close to train station

Customer review rating 4.2/5

Avi K. Couples - 13/09/2019 Confirmed reviews ALL

We upgraded to suite which was comfortable and functional for us. In check in we didn't get WiFi password.

Dear M. K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aude - Receptionnist

Okay

Customer review rating 4.2/5

R Solo - 07/09/2019 Confirmed reviews ALL

The room was too small

Dear Mrs R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The reception

Very enjoyable

Customer review rating 4.2/5

Emma Couples - 03/09/2019 Confirmed reviews ALL

Obliged with an early check in and were able to leave our luggage after check out.

good location

TripAdvisor rating 4.0/5

rudie_11 Solo travel - 13/08/2019 TripAdvisor review

Nice quiet hotel next to the train station and busstop to airport. Extreme friendly staff. Good breakfast - rooms are OK nothing special but clean. Within a 10 minute walk you will be in the old City Cenyter next to lovely park. Good value!

It was a pleasure for all the team to welcome you! See you later Marie Mathilde BAZIL- General Manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in nantes