Mercure Nantes Centre Gare Hotel 4 stars

Customer review rating 4.2/5 3,390 reviews
Mercure Nantes Centre Gare Hotel
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Located just by the train station and close to the very center of the city

  • Stylish rooms (Family, Superior, Privilege and Standard)

  • Workspace (Easywork, meeting room)

  • Covered private car park

  • "La Brasserie" restaurant, offering fresh, local products

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • NANTES ATLANTIQUEPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing (Nearby)Paying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Well-being
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 5 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Nantes Centre Gare Hotel

50/51 Quai Malakoff
44000
nantes
france

Tel: +33240353030

Fax: (+33)2/40893543

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUS :   C3 et C5 GARE SNCF SUD

  • TRAM F.MITERRAND :   1 GARE SNCF NORD

  • By plane

    NANTES ATLANTIQUE At 9.99km / 6.21 miles - Shuttle paying

  • By car

    A 11 PARIS ANGERS At 2.99km / 1.86 miles

  • By car

    D751 PORNIC /NANTES At 8km / 4.97 miles

  • By car

    N137 At 2km / 1.24 miles

  • By train

    GARE SNCF ACCES NORD At 1.5km / 0.93 miles

  • By train

    GARE SNCF ACCES SUD At 0.1km / 0.06 miles

GPS :47.216141, -1.543981

Our accommodations

Choose between our contemporary and comfortable Standard and Privilege Rooms. Our Privilege Rooms offer a lounge area, an espresso machine and a minibar. Rooms for people with reduced mobility are available.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with view of St-Félix canal and 1 double bed

  • Max. number of persons: 2
  • Area: From 30
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege Room with view of St-Félix canal and 1 double bed

  • Max. number of persons: 2
  • Area: From 35
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

SUITE- 1 DOUBLE BED AND 1 SOFABED, 2 PERSONS

  • Max. number of persons: 4
  • Area: From 35
  • Views: River side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

LA BRASSERIE

Type of cuisine: French

Discover a changing menu that highlights regional products throughout the seasons.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE LOUNGE CAFE

Photo non contractuelle / Strictly non binding

Pay a visit to the Lounge Bar, a wonderful place to relax over a glass of wine, to enjoy a conversation with friends or check your emails!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 175

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Mercure Nantes Centre Gare Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

3,390 reviews

tripadvisor

TripAdvisor Rating 4.0/5

728 reviews

Stayed on second floor- Could hear noise from cars and buses.

Customer review rating 4.2/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

I know this hotel, good and not so good points. Don't like the lack of desk and to check out from the bar.

Dear Mr C., Thank you for taking the time to share your experience in our hotel. We are glad that you enjoyed your stay. We also appreciate your remarks. They allow us to improve our quality. We will share them with our team in order to better satisfy you. We hope to see you again very soon, Sincerely

Very confortable

Customer review rating 4.2/5

Alain T. Business - 02/02/2020 Confirmed reviews ALL

Good atmosphere, staff very welcoming with easy check in and check out

Dear Mr T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The reception.

good stay

Customer review rating 4.2/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

Good stay as usual except that the toilet was dirty when I got the room (forget to flush the toilet)

Dear FRANCK B., We appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. But, we are so sorry for the toilets... Sincelery, Marjorie, receptionist

Excellent reception service, comfortable room.

Customer review rating 4.2/5

Gina Couples - 21/12/2019 Confirmed reviews ALL

Everything was very good except evening meal. Served burnt food - over priced.

Dear GEORGINA, We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sincerely sorry about your evening meal. This is not usual... Sincerely, Marjorie, receptionist
Customer review rating 4.2/5

Bruno Business - 08/10/2019 Confirmed reviews ALL

perfect

Dear BRUNO B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Your satisfaction is our greatest reward. We hope to see you again very soon ! Sincerely, Aude - Receptionnist

Central Nantes stay with parking

Customer review rating 4.2/5

Dave A. Couples - 07/10/2019 Confirmed reviews ALL

We chose this hotel for its central location a short walk from the vibrant and historic city centre as one of the few with onsite car parking. It was not clear where to safely unload or access the carparks - the outdoor car park had a no entry except for residents sign but we managed it in the end. There is some confusion between the Accor website and the hotel over charges for the outdoor carpark but there was no charge when we pointed this out. The staff were friendly and helpful. The restaurant pleasant and reasonable (but we only had a few hours to explore the city and the local restaurants too tempting). In the morning, our breakfast was delicious and copious.

Dear DAVID A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Your satisfaction is our greatest reward. We hope to see you again very soon ! Sincerely, Aude - Receptionnist
Customer review rating 4.2/5

Anonymous Solo - 02/10/2019 Confirmed reviews ALL

Welcoming lounge. Well equipped room.

Dear INGE B., Thank you for taking the time to share your experience in our hotel. We are glad that you enjoyed your stay. We also appreciate your remarks. They allow us to improve our quality. We will share them with our team in order to better satisfy you. We hope to see you again very soon, Sincerely, Aude - Receptionnist

Fresh modern decor but smoky bedroom

Customer review rating 4.2/5

Tim Business - 30/09/2019 Confirmed reviews ALL

Friendly helpful staff. Nice hotel décor. Breakfast in the restaurant was ok, but not special. The smell in the bedroom was a let down as it smelt of stale cigarette smoke. I asked if I could be moved but Hotel was full and was given some air spray. I also opened the windows but neither helped for very long. I noticed after checking out that I was also charged for breakfast, which was included in the price - I will be asking for a refund shortly.

Dear M. R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel. Sincerely, The reception

Very relaxing , All was perfect

Customer review rating 4.2/5

Stuart Business - 22/09/2019 Confirmed reviews ALL

As above but a little short due to my iTinary

Dear M. T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aude - Receptionnist

Close to train station

Customer review rating 4.2/5

Avi K. Couples - 13/09/2019 Confirmed reviews ALL

We upgraded to suite which was comfortable and functional for us. In check in we didn't get WiFi password.

Dear M. K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aude - Receptionnist

Okay

Customer review rating 4.2/5

R Solo - 07/09/2019 Confirmed reviews ALL

The room was too small

Dear Mrs R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The reception

Very enjoyable

Customer review rating 4.2/5

Emma Couples - 03/09/2019 Confirmed reviews ALL

Obliged with an early check in and were able to leave our luggage after check out.

good location

TripAdvisor rating 4.0/5

rudie_11 Solo travel - 13/08/2019 TripAdvisor review

Nice quiet hotel next to the train station and busstop to airport. Extreme friendly staff. Good breakfast - rooms are OK nothing special but clean. Within a 10 minute walk you will be in the old City Cenyter next to lovely park. Good value!

It was a pleasure for all the team to welcome you! See you later Marie Mathilde BAZIL- General Manager

Great

Customer review rating 4.2/5

Marion Couples - 24/07/2019 Confirmed reviews ALL

Many thanks for upgrading us.

Excellent accomodations for family

Customer review rating 4.2/5

Shalabh Families - 18/07/2019 Confirmed reviews ALL

Excellent size room for a family. Room was neat and clean and hotel had excellent customer service. Breakfast provided (not free) was also quite good.

First Visit and cool Hotel

Customer review rating 4.2/5

Anonymous Business - 12/07/2019 Confirmed reviews ALL

It was my first stay in the Hotel Mercue and if I can I will stay a secound time in Your Hotel.

DISSAPOINTING

Customer review rating 4.2/5

Anonymous Couples - 09/07/2019 Confirmed reviews ALL

As an accor member I asked for a privilege room on a high floor away from the levators and with some view. Got a room on the 3rd floor with practically no view and right at the elevator. On top of that the shower drain was clogged. When I called down to the reception I was told that my requests were not noticed by the person who assigned the room. This strikes me as unprofessional.

Poor service, broken HVAC, known issue, no alternate rooms

Customer review rating 4.2/5

Cody Business - 30/06/2019 Confirmed reviews ALL

Given a room with known issues with the air conditioner. Told a technician would be sent. 5 hours later, no technician. Room temperature was 34deg. Left and found a better, cheaper room with proper AC and staff who cares.

Dear Mr K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nantes Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aude - Receptionnist

Superbe

Customer review rating 4.2/5

Thierry A. Business - 26/06/2019 Confirmed reviews ALL

Excellent

Bonjour Monsieur A., Un grand merci pour votre retour suite à votre séjour à Hôtel Mercure Nantes Centre Gare. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au plaisir de vous accueillir de nouveau, Aude - Réceptionniste

Did what it said on the box extremly well

Customer review rating 4.2/5

Chris Couples - 25/06/2019 Confirmed reviews ALL

Good vale for money in an excellent location Good food Helpful staff

Dear Mister H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nantes Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aude - Receptionnist
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