ibis Sydney Barangaroo 3.5 stars

Customer review rating (ALL Rating) 4.4/5 922 reviews

ibis Sydney Barangaroo - Image 1
ibis Sydney Barangaroo - Image 2
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22 Shelley Street, 2000 SYDNEY, Australia

Description

Hotel extras

  • Sustainable Certified

  • Darling Harbour Ferry Wharf

  • Barangaroo Financial District

  • 400m from Wynyard Train Station

  • Easy access to Sydney Harbour & Sydney Opera House

Our accommodation(s)

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Hotel location

ibis Sydney Barangaroo

22 Shelley Street
2000 SYDNEY
Australia

GPS:-33.86679, 151.20256

Fax +61 2 8243 0777

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Lot 51

The bar area is optimized each morning with a café style breakfast including barista styled coffee - designed for takeaway. The area then evolves into an intimate lounge servicing craft beers and great wines. Open daily

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  922 reviews

Customer review rating 3.5/5

Sarah W. Couples - Confirmed reviews ALL

The bed was super comfy, the room was smaller than we originally thought but we didn’t spend much time in there besides sleeping. Some areas of the room could have been cleaned a bit better but overall the important things like the bed, shower, and toilet were clean. Staff were all super friendly and helpful.

Dear Sarah, We are glad you had a comfortable bed and its good to hear our team are friendly and helpful with our guests. We appreciate your comments about the cleanliness and well address with our housekeeping team to ensure our standards are improved. Thank you for staying with us. warm regards Peter Assistant Manager

Customer review rating 4.0/5

Peter T. Couples - Confirmed reviews ALL

Enjoyable stay,disappointed that Accor club discounts not applied to final account

Dear Peter, Thank you for taking the time to leave us feedback from your stay with us here at the ibis Sydney Barangaroo. It is so lovely to hear you enjoyed the fantastic location of the hotel and its spectacular surroundings. I am sorry to hear that your Accor discount was not applied. We have since checked why it was rejected by our system and can see that the Explorer membership expired on the 31/03/26. This means that it had reverted back to the standard ALL Gold membership. You have still retained your status and points however unfortunately the F&B discount is not applicable. Please let us know if you are interested in renewing this for another year and we would be happy to send you details as well as backdate the discount. Thank you again for your feedback and of course choosing to stay with us. Hope to welcome you back soon. Sincerely, Joshua Kanes, Operations Manager.

Customer review rating 3.5/5

John P. Families - Confirmed reviews ALL

It was hard to find where to park to check in , the location was great with Darling Harbour, friendly staff, The bathroom had no Fan so misted up very quickly.

Dear John, Thank you for sharing your feedback. It is great to know that our proximity to Darling Harbour was a highlight for you. We apologize that your stay was not as you expected. We appreciate this feedback about the fan and the towels. We are in currently in the process of upgrading our hotel rooms so this feedback will be valuable. Our parking locations have limited spots and requires giving directions at reception. We sorry you found it difficult to find the entrance. We are delighted our staff made your feel welcomed. Warm regards, Peter Assistant Manager

Customer review rating 3.0/5

Shelley W. Couples - Confirmed reviews ALL

Simple basic room as expected, attention to detail wasn’t the best. Cleaning behind the door, wiping dust around the edge of the room.

Dear Shelley W., Thank you for taking the time to tell us about your experience at the ibis Sydney Barangaroo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Joshua Kanes, Operations Manager.

Customer review rating 3.5/5

Janet L. Couples - Confirmed reviews ALL

Reception and cleaning staff were very polite and helpful. The staff in the little Cafe were delightful and deserve acknowledgement. Barangaroo is a great location, a 3 minute walk to the ferries and 5 mins to the station. The rooms are very neat and clean but very small. Unfortunately we had a room that overlooked the expressway and, even with double glazing, it was very noisy. Ask for a front facing room if you visit.

Dear Janet, Thank you very much for your rating. We are delighted that you enjoyed your time with us! We hope to welcome you back some time soon. Sincerely, Boram Kim, General Manager.

Other web-users rate our hotel

  • 913 reviews 9.6/10 Location
  • 894 reviews 5.8/10 Room
  • 898 reviews 9.3/10 Service
  • 16 reviews 2.6/10 WiFi
  • 598 reviews 3.6/10 Comfort
  • 342 reviews 7.2/10 Cleanliness
  • 135 reviews 7.9/10 Food
  • 124 reviews 7.7/10 Vibe

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