ibis Sydney Darling Harbour 3.5 stars

Customer review rating (ALL Rating) 3.9/5 2,820 reviews

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70 Murray Street, Darling Harbour, 2000 SYDNEY, Australia

Description

Hotel extras

  • Located in exciting Darling Harbour, just a short walk to the International Convention Centre

  • Comfortable guest rooms with everything you need for a great stay

  • Choose from delicious meals & refreshments at the iBar and relax on the outdoor deck

  • Convenient location, just a short distance to Sydney's bustling Central Business District

  • Take a stroll across Pyrmont Bridge to Sydney Aquarium and Wildlife Park

Our accommodation(s)

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Hotel location

ibis Sydney Darling Harbour

70 Murray Street, Darling Harbour
2000 SYDNEY
Australia

GPS:-33.8717, 151.197723

Telephone
Fax +61 2 9288 7189

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

ibis Kitchen's international breakfast buffet features a variety of delicious options to cater for all tastes. For dinner, ibis Kitchen offers classic favourites at a great price.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,820 reviews

TripAdvisor Rating  3.6/5  3,194 reviews

Customer review rating 0.5/5

Rachelle L. M. Families - Confirmed reviews ALL

It was horrible, room was dirty and noisy! Would not stay there again if someone paid me to

Greetings Rachelle, Thank you for your feedback. I am sorry to learn that you encountered issues with cleanliness and noise during your stay. We strive to maintain a quality standard so I do apologise that your stay fell short in this instance. If there's anything we can do in light of your recent stay, please don't hesitate to let me know as we're always here to assist a guest that had a a less than stellar stay! Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 3.5/5

Paul D. Solo - Confirmed reviews ALL

Good location, good value, very old and needs refurbishment and maintenance, helpful staff saved the stay room cleanliness was poor

Greetings Paul, Thank you for your feedback regarding your recent stay. We appreciate your comments about our location and staff. However, we are sorry to hear that the condition of the room did not meet your expectations. Your insights will be noted for future considerations. Should you find yourself back at the Ibis Darling Harbour, please let us know if there's anything we can do to enhance your stay! Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 5.0/5

Elizabeth C. Couples - Confirmed reviews ALL

Great breakfast and bar for a drink the staff are friendly and proficient

Dear Elizabeth, Thank you very much for your wonderful feedback and for rating your stay with us so highly. We are delighted to hear that you enjoyed our great location, found the hotel clean and comfortable, and had a positive experience with both our breakfast and bar. It is especially pleasing to know that our team’s friendly and professional service made your stay even more enjoyable. Thank you once again for choosing ibis Sydney Darling Harbour. We truly appreciate your kind words and look forward to welcoming you back in the future. Warm regards, Dimi Novitskiy Assistant Manager ibis Sydney Darling Harbour

Customer review rating 5.0/5

Geoffrey R. Friends - Confirmed reviews ALL

Awsome stay

Dear Geoffrey, Thank you very much for your wonderful feedback and for rating your stay 100 out of 100. We are delighted to hear that you always enjoy staying with us and that you had an awesome stay once again. Your continued support truly means a lot to our team. We look forward to welcoming you back to ibis Sydney Darling Harbour very soon. Warm regards, Dimi Novitskiy Assistant Manager ibis Sydney Darling Harbour

Customer review rating 1.0/5

Robert H. Business - Confirmed reviews ALL

From start to finish. Arrived and the line up was long with only one person checking in. Took ages for check in. Then the room was terrible. I have seen backpackers rooms better than this. The dodgy fixups in the room was just bad. Then the check out again only one person checking people out.

Dear Robert, Thank you for taking the time to share your feedback following your recent stay with us. I am genuinely sorry to read about your experience and that we fell short of your expectations from arrival through to departure. Please accept my sincere apologies for the delays you encountered at check in and check out, as well as for the condition of the room you were allocated. This is certainly not the level of service or comfort we aim to provide our guests. Your comments regarding staffing levels at the front desk and the condition of the room have been noted and will be addressed with the relevant teams. We understand how frustrating this must have been, and your feedback is important in helping us identify areas that require immediate attention and improvement. While I regret that your experience did not reflect the standards of ibis Sydney Darling Harbour, I do appreciate you bringing these matters to our attention. Should you be willing to discuss your stay further, I would welcome the opportunity to speak with you directly. Thank you again for your feedback. Kind regards, Dimi Novitskiy Assistant Manager ibis Sydney Darling Harbour

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,037 reviews 9.4/10 Location
  • 2,765 reviews 4.8/10 Room
  • 2,227 reviews 8.1/10 Service
  • 38 reviews 5.4/10 WiFi
  • 1,154 reviews 3.3/10 Comfort
  • 878 reviews 5/10 Cleanliness
  • 596 reviews 3.7/10 Vibe
  • 590 reviews 5.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.