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ibis Sydney Darling Harbour Hotel 3.5 stars

TripAdvisor rating 3.5/5 2,952 reviews
ibis Sydney Darling Harbour
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Hotel extras

  • Located in exciting Darling Harbour, just a short walk to the International Convention Centre

  • Modern and comfortable guest rooms, many with stunning views of Darling Harbour

  • Choose from delicious meals & refreshments at the iBar and relax on the outdoor deck

  • Enjoy all the facilities at the Novotel next door including the pool, gym and tennis court

  • Take a stroll across Pyrmont Bridge to Sydney Aquarium and Wildlife Park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Reduced mobility facilities
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Babysitting on request (Nearby)
Business services
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Sydney Darling Harbour

70 Murray Street
Darling Harbour
PYRMONT
2009
sydney
australia

Tel: +61295630888

Fax: (+61)2/92887189

Contact email

Check-in from 14h00

Check out up to 11h00

  • IBIS DARLING HARBOUR :   443 DARLING HARBOUR

  • SYDNEY EXPLORER :   DARLING HARBOUR

  • TOWNHALL STATION :   STATE RAIL TOWNHALL STATION

  • SYDNEY LIGHT RAIL :   DARLING HARBOUR

  • By plane

    KINGSFORD SMITH SYD At 11km / 6.84 miles

  • By plane

    SYDNEY DOMESTIC At 11km / 6.84 miles

  • By boat

    ROCKET FERRY At 0.1km / 0.06 miles

  • By boat

    SYDNEY FERRIES-ROCKS TERMINAL At 2km / 1.24 miles

  • By helicopter

    SYDNEY AIRPORT At 12km / 7.46 miles

  • By car

    OLYMPIC DRIVE At 16km / 9.94 miles

  • By car

    PACIFIC HIGHWAY At 5km / 3.11 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS :-33.8717, 151.197723

Our accommodations

ibis Sydney Darling Harbour offers 256 rooms, with views over the bustling suburb of Pyrmont or Darling Harbour and the stunning Sydney city skyline. Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Choose a Darling Harbour View Room to make the most of our panoramic city views.

Standard Room 2 Single Beds Pyrmont View

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Standard Room 1 Queen Bed Pyrmont View

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room 1 Queen Bed Darling Harbour View

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room 2 Single Beds Darling Harbour View

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Skyline View Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 9m²
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

iBistro's international breakfast buffet features a variety of delicious options to cater for all tastes. For dinner, iBistro offers classic favourites at a great price along with Monday - Friday daily dinner specials.

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBAR

Photo non contractuelle / Strictly non binding

A friendly place to get together over a drink at any time of the day, providing access to an outdoor terrace overlooking Darling Harbour and the stunning Sydney city skyline.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

16,100 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,952 reviews

Work Christmas party

TripAdvisor rating 3.5/5

528beem Solo travel - 12/12/2019 TripAdvisor review

I stay here as it was convenient for me to attend my Christmas work party and head to work early the nxt morning. The rooms are small but the bed was comfortable and the view was amazing. Got a harbour view which was breathtaking.

My Stay

TripAdvisor rating 3.5/5

nickN2748KO Business - 11/12/2019 TripAdvisor review

I usually stay next door at the Novotel. The room was neat and clean with better views of darling harbour .The staff were friendly. I travel for a living and the fridge in my room was the loudest ever it kept my wife and I up all night.

Dear nickN2748KO We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for reporting the issue with the fridge in the room and I do sincerely apologise that this caused you inconvenience. I have reported this to our engineering team and have promptly resolved the issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Great loction, but tired rooms

TripAdvisor rating 3.5/5

John W Business - 10/12/2019 TripAdvisor review

Peter on reception is a legend. What a great guy to welcome you. Well done mate! He's been there a long time so knows all you need to know. The staff are all very helpful and friendly. You can't beat the location, though the rooms are quite dated. Clean, but old.

Dear John W We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team, in particular Peter. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad to inform that in the middle to end of next year we will be undergoing huge hotel transformations that will see every area of the hotel renovated and brought up to date, in particular the rooms. Thank you again for sharing your experience, and we look forward to welcoming you back in the near future to experience the changes. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Good view from window. Pleasant staff. Clean and comfortable.

TripAdvisor rating 3.5/5

Val L Couples - 08/12/2019 TripAdvisor review

If staying for more than a day or so, we found we were having to live out of our suitcases as there was very little storage provided....... only four coat hangers in a space shared with an ironing board. Also, small ( hand ) towels would be appreciated as well as the shower towels.which were heavy for me to replace on the hooks.

Customer review rating 4.1/5

Jan A. Solo - 04/12/2019 Confirmed reviews ALL

Great staff, friendly and helpful. Changed room because of sun and this was very much appreciated.

Dear Jan Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Great location

Customer review rating 4.1/5

Matty Business - 03/12/2019 Confirmed reviews ALL

Great location right in darling harbour

Dear Matty Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Fine

Customer review rating 4.1/5

Anonymous Friends - 03/12/2019 Confirmed reviews ALL

It is ok. Nothing extraordinary but ok

Dear Robyn Thank you for taking the time to leave feedback on your recent stay with us. While you mentioned you had a satisfactory stay, I do apologise that there were several areas of your stay that fell below expectations. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address these problems and prevent future occurrence. Thank you again for sharing your experience. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

acceptable

Customer review rating 4.1/5

Anonymous Friends - 03/12/2019 Confirmed reviews ALL

Fulfilling all basic needs. We were disappointed that we could not have a nightcap after being out for dinner as bar closed at quite an early time. The substitute parking ticket issued by hotel after we paid did not work at the machine and the amount that was displayed on the parking machine was less than what we paid at the hotel for the parking. Payment for hotel was subtracted twice from my account, I am still waiting for the re imbursement, I had to phone Ibis to inform them about this.

Not very nice room - small , tiny bathroom/toilet , noisy

Customer review rating 4.1/5

Theo L. Business - 03/12/2019 Confirmed reviews ALL

noT good at all - i wont stay there again ,,

OK To stay

Customer review rating 4.1/5

Peter J. Couples - 03/12/2019 Confirmed reviews ALL

Good experience , staff were friendly and helpful , room was clean , however a little small.

Dear Peter We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

good but could be improved

Customer review rating 4.1/5

Stephen T. Couples - 03/12/2019 Confirmed reviews ALL

good position we had a harbour view room but a double room with only 1 chair to enjoy the view.

Dear Stephen Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

A value for money hotel with friendly and helpful staff.

Customer review rating 4.1/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

A surprising location in what it had to offer and convenience to the city. Impressive breakfast for the price. A comfortable bar/restaurant to end the night in.

Dear Glenn Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

View 10/10

Customer review rating 4.1/5

Tiani Couples - 02/12/2019 Confirmed reviews ALL

Even though it was a short stay it was a nice stay. The staff were all lovely and helpful and directed us to where we needed to park. Our room was ready so we were able to check in early. The breakfast in the morning had a wide variety of food to choose from which was great (however the hard boiled eggs were a tad runny). The view from our room was amazing (especially when the sun was setting over Darling Harbour). There were a few negatives! The room was tiny! I work in a hotel with large rooms and I know not all hotels are the same but it was a shoe box in comparison. The vents above the shower need to be clean as when you look up all you can see is dust. When the shower was turned on there was water leaking out of the seal of the shower (where water isn't meant to flow from). The tv was in an awkward spot not directly in front of the bed making you turn your head on an angle.

Awesome

Customer review rating 4.1/5

Brian Y. Business - 02/12/2019 Confirmed reviews ALL

Amenities are great. Expected to find a toothbrush, but there was none, but was able to get one close by

Dear Brian Thank you for taking the time to leave feedback on your recent stay with us. It's a pleasure to read that you had a great experience and enjoyed local and in house amenities. In regards to toiletries, please let me assure you that you may call through anytime to request toiletries such as toothbrush/tooth or visit reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Excellent Service

Customer review rating 4.1/5

Joel Y. Solo - 02/12/2019 Confirmed reviews ALL

Enjoyed good customer service and nice view of Darling Harbour.

Dear Joel We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Comfortable

Customer review rating 4.1/5

Andy Friends - 02/12/2019 Confirmed reviews ALL

my room was comfortable, I didnt require any assistance

Dear Andy Thank you for taking the time to leave feedback on your recent stay with us. While I hope that you had an enjoyable stay with us, I do apologise that there were some areas of your stay that require improvement. Please rest assured that we have taken this feedback on board and will use it as a tool for improvement moving forward. Thank you again for sharing your experience. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

OK

Customer review rating 4.1/5

Janine Business - 02/12/2019 Confirmed reviews ALL

OK, the bath room shelves are too small.

Dear David Thank you for taking the time to leave feedback on your recent stay with us. While I hope that you had an enjoyable stay with us, I do apologise that the size of the bathroom impacted on your stay. I fully understand this and as such am happy to inform that in the middle to end of next year, we will be undergoing a full hotel transformation that will address all areas of concern that our guests have informed us of. We look forward to you experiencing the changes in the very near future. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Thank you for making our 43 wedding anniversary such a beautiful memory

Customer review rating 4.1/5

M H. Couples - 02/12/2019 Confirmed reviews ALL

It was great we enjoyed our stay , the restaurant was fantastic

Dear Michele We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. On behalf of our team, I would like to wish you a very happy anniversary and thank you for spending it with us! It is very much appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Average room. Lobby and restaurant was better.

Customer review rating 4.1/5

Shaun Business - 01/12/2019 Confirmed reviews ALL

Staff was great just very average room for the price of the hotel. Very dated.

Great service, easy explanations

Customer review rating 4.1/5

David T. Business - 01/12/2019 Confirmed reviews ALL

Great customer service, no issues identified and friendly staff

Dear David Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour
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