ibis Sydney Darling Harbour 3.5 stars

Customer review rating (ALL Rating) 3.9/5 2,821 reviews

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70 Murray Street, Darling Harbour, 2000 SYDNEY, Australia

Description

Hotel extras

  • Located in exciting Darling Harbour, just a short walk to the International Convention Centre

  • Comfortable guest rooms with everything you need for a great stay

  • Choose from delicious meals & refreshments at the iBar and relax on the outdoor deck

  • Convenient location, just a short distance to Sydney's bustling Central Business District

  • Take a stroll across Pyrmont Bridge to Sydney Aquarium and Wildlife Park

Our accommodation(s)

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Hotel location

ibis Sydney Darling Harbour

70 Murray Street, Darling Harbour
2000 SYDNEY
Australia

GPS:-33.8717, 151.197723

Telephone
Fax +61 2 9288 7189

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

ibis Kitchen's international breakfast buffet features a variety of delicious options to cater for all tastes. For dinner, ibis Kitchen offers classic favourites at a great price.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,821 reviews

TripAdvisor Rating  3.6/5  3,193 reviews

Customer review rating 4.0/5

Peter W. Business - Confirmed reviews ALL

Everything was great, except dinner in the restaurant was disappointing (steak, fries, & salad). Breakfasts were fine.

Greetings Peter, Thank you for your positive feedback regarding your stay. I regret to hear that your dining experience did not meet expectations. Your comments on the restaurant will be shared with our culinary team for consideration. We appreciate your insights and hope to welcome you back. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 3.5/5

Anne H. Families - Confirmed reviews ALL

As a person with a severe fragrance allergy, it was very nice that my room was saturated with fragrance and chemical cleaning smells. The bathroom on the other hand made me sick with the fragrance that hangs in the air from shampoo/bodywash/soap that is fragrance. Perhaps having fragrance free products as alternatives is an option. I did find the corridors also were moderately fragrance, which also made me sick. I do appreciate the need to clean, but perhaps using fragrance free (unfragranced is often a product with fragrance that is simply masked) alternative can be used. Otherwise, my stay was excellent, and I always love how comfortable the bed is!

Greetings Anne, Thank you for sharing your feedback regarding your recent stay with us. I am pleased to hear that you found your overall experience excellent and appreciated the comfort of our beds. However, I sincerely regret to learn about your discomfort caused by fragrance and chemical smells in your room and the corridors. We understand that allergies can significantly impact one's experience, and while we strive to maintain a clean environment, we acknowledge the importance of accommodating guests with specific sensitivities. Your suggestion regarding fragrance-free products is valuable and will be taken into consideration as we continuously evaluate our offerings. We appreciate your understanding and thank you for bringing these matters to our attention. We look forward to welcoming you back in the future for another comfortable stay. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 3.0/5

Jaklin D. Business - Confirmed reviews ALL

Staff are friendly and service was good but the rooms are outdated and old, lighting is too dark. Did not have power by the bed to charge phones and have them close by.

Greetings Jaklin, Thank you for your feedback. We are pleased to hear that you found our staff friendly and the service satisfactory. We appreciate your comments regarding the room's decor and amenities, as they help us to identify areas for improvement. You'll be pleased to know that the Ibis Sydney on Darling Harbour is now implementing PowerPoints beside based off the back of feedback like yours so thank you again! Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 2.5/5

Glen G. Business - Confirmed reviews ALL

The hotel is rather dated and in need of a freshen up. The queen-sized bedroom was small and noisy. The shower was so small you could move your arms out much to clean.

Greetings Glen, Thank you for sharing your feedback regarding your recent stay. I appreciate your comments about the condition of our property and the size of the accommodations. Your feedback regarding staff interactions on arrival, night food offerings your comfort regarding noise are noted and I shall pass back the feedback to our team. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Good location, friendly staff

TripAdvisor rating 5.0/5

R W TripAdvisor review

Upon arrival welcomed by a nice staff Era Rhody. When I requested a quiet room, she went straight into the system and met my needs. Overall I am very happy about her service.

Greetings, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that our staff member, Era Rhody, provided you with exceptional service and accommodated your request for a quiet room. Your satisfaction is our priority, and we appreciate your kind words. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

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Other web-users rate our hotel

  • 2,042 reviews 9.4/10 Location
  • 2,778 reviews 4.9/10 Room
  • 2,231 reviews 8/10 Service
  • 39 reviews 5.1/10 WiFi
  • 1,162 reviews 3.3/10 Comfort
  • 888 reviews 5/10 Cleanliness
  • 599 reviews 3.7/10 Vibe
  • 597 reviews 5.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.