ibis Sydney Darling Harbour Hotel 3.5 stars

The hotel has a perfect location and it is nice and clean hotel. Family orientated as well as perfect for business training

Location was excellent. Staff very friendly. Rooms atrocious. Very small rooms. Could hardly fit in the shower recess. Mold all over the shower tiles. Carpets fraying and a trip hazard. Rust all at the bottom of the bathroom walls. Bathroom floor had mold in the grout.

I was really ill for the duration of my stay. There was far too little milk provided and no fresh milk in the fridge at reception to purchase. . I had to collect my food from the cafe area, no room service. No access to a thermometer, not even at a price. I had to walk to a pharmacy to purchase one.

We enjoyed our stay at Darling Harbour, great Location, Prices, Service.

Pretty good, very good staff who met all our needs at a tough time

Great location and staff the only thing letting the experience down was the need for some cosmetic repairs and tidying up of the hallways and rooms.

very quite & good view. Drinks were a bit dear outside "happy hour"

I tried to book a normal twin bed room a month before arrival date, with your hotel directly there were none. I tried again and was offered an extra bed for an exrtra $60 per night from your booking agents. In my experience of 40 years travelling there are always at least one double and one single bed to a room. Reception was pleasant but hallway was dark grey walled and dark grey carpet it was unattractive and unwelcoming. The shower was so small with black mouldy grout and even was rusty. such a disappointment for my overseas daughter from USA. In fact she was amazed at cost having an executive husband that travels all over USA for whom she books, telling me the price extortionate and accommodation not up to scratch. The saving grace was the dining area that was staffed by very pleasant ladies and the food fresh and appertizing. I booked the room to show her just how wonderful it was in Darling Harbour and I was delighted with the position bur very disappointed with the room. Thank you for allowing me this opportunity to give feed back as I had intended too do so for your own benefit. Yours sincerely Mrs Lesley D.. o43…

Adequate The hand sanitiser at the main lift lobby was never filled in my stay although there were no issues atone at the restaurant. Room OK and laundry service worked well. Staff friendly and efficient

Great as always

i booked and paid for prymont bridge virw and ended up with a view of a roof,very expensive to pay $258per night looking at a roof

Everything is great. Nadia from Reception was a true hospitality person

MY EXPERIENCE AT THE IBIS WAS A VERY POSITIVE ONE. I WILL DEFINITELY BE RETURNING.

All amenities are absolutely shocking. Such a shame as you could make much more money being in such beautiful location. The only positive thing about this place are your staff. Charming, helpful and going well above what’s required. I give 10 out of 10 for that. I’ve stayed in many hotels around the world. And I have good experience in terms of service. But seriously small country motels have better amenities than this place.

Only had one night and it was very good. I have to stay we have also been at the Novotel Darling Harbour in recent times and the Ibis is a MUCH better hotel!!!