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ibis Sydney Darling Harbour Hotel 3.5 stars

Customer review rating 4.1/5 17,679 reviews

ALLSAFE approved hotel

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ibis Sydney Darling Harbour
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+ 15 Services

Hotel extras

  • Located in exciting Darling Harbour, just a short walk to the International Convention Centre

  • Modern and comfortable guest rooms, many with stunning views of Darling Harbour

  • Choose from delicious meals & refreshments at the iBar and relax on the outdoor deck

  • Convenient location, just a short distance to Sydney's bustling Central Business District

  • Take a stroll across Pyrmont Bridge to Sydney Aquarium and Wildlife Park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Reduced mobility facilities
  • Babysitting on request (nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Snack & beverage machine Paying
Leisure and activities
  • Babysitting on request (nearby)
Business services
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Sydney Darling Harbour

70 Murray Street
Darling Harbour
PYRMONT
2009 sydney
australia

Tel: +61295630888

Fax: (+61)2/92887189

Check-in from 14h00

Check out up to 11h00

  • IBIS DARLING HARBOUR :  443 DARLING HARBOUR

  • SYDNEY EXPLORER :  DARLING HARBOUR

  • TOWNHALL STATION :  STATE RAIL TOWNHALL STATION

  • SYDNEY LIGHT RAIL :  DARLING HARBOUR

  • By plane

    KINGSFORD SMITH SYD At 11km / 6.84 miles

  • By plane

    SYDNEY DOMESTIC At 11km / 6.84 miles

  • By boat

    ROCKET FERRY At 0.1km / 0.06 miles

  • By boat

    SYDNEY FERRIES-ROCKS TERMINAL At 2km / 1.24 miles

  • By helicopter

    SYDNEY AIRPORT At 12km / 7.46 miles

  • By car

    OLYMPIC DRIVE At 16km / 9.94 miles

  • By car

    PACIFIC HIGHWAY At 5km / 3.11 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS :-33.8717, 151.197723

Our accommodation(s)

ibis Sydney Darling Harbour offers 256 rooms, with views over the bustling suburb of Pyrmont or Darling Harbour and the stunning Sydney city skyline. Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Choose a Darling Harbour View Room to make the most of our panoramic city views.

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

iBistro's international breakfast buffet features a variety of delicious options to cater for all tastes. For dinner, iBistro offers classic favourites at a great price along with Monday - Friday daily dinner specials.

IBAR

A friendly place to get together over a drink at any time of the day, providing access to an outdoor terrace overlooking Darling Harbour and the stunning Sydney city skyline.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Our guest reviews for
ibis Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

17,679 reviews

TripAdvisor Rating 3.5/5

3,020 reviews

Beautiful view

Customer review rating 4.0/5

Anonymous Business - 04/08/2021 Confirmed reviews ALL

The staff were lovely. The room was beautiful. They did try to charge us for an upgrade we never asked for or received on the way out. We had to get our confirmation to show we got what we paid for and it was fixed. Other than that it was a good experience.

Wonderful place to stay, great location and fantastic staff

Customer review rating 5.0/5

John O. Business - 25/07/2021 Confirmed reviews ALL

I highly recommend the Ibis at Darling Harbour to stay when in Sydney. Perfectly located right in the heart of darling harbour, so close to dozens of bars and restaurants and also close to public transport options. Great views from my room and best of all the Staff are so kind, helpful and friendly. They went out of their way to make my stay a pleasant one. I highly recommend both the Ibis and the Novotel at Darling Harbour (both places are next to each other) for those looking for a great place to stay in Sydney at a very reasonable price

Dear John O., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am pleased to read that you found hotel well located and enjoy the view of Darling Harbour after long day at work. Thank you again for sharing your experience, and we are looking forward to welcome you back very soon. Sincerely, Dagmara Konieczna Front Office Manager ibis Sydney Darling Harbour
Customer review rating 4.5/5

Mick F. Families - 02/07/2021 Confirmed reviews ALL

We were there as part of my Wife’s 50th birthday celebration with our daughter joining us also. We were upgraded to Harbour View rooms. We all loved our time there & ALL staff were pleasant, happy & helpful

Dear Michael F., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am pleased to read that you've decided to celebrate your wife's birthday with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Konieczna Front Office Manager ibis Sydney Darling Harbour

Great getaway

Customer review rating 5.0/5

Peter M. Couples - 28/06/2021 Confirmed reviews ALL

As soon as we arrived we were met by very courteous and knowledgeable staff. The room was adequate and clean. The Hotel location and harbour views were simply amazing. It was an easy walk to the city or take the Light rail from a close station. Eateries , shops, Hotels and the casino were all in very short walking distance. Overall a great stay.

Dear Peter Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Live Limitless Silver members. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Konieczna Front Office Manager ibis Sydney Darling Harbour

Good location

Customer review rating 5.0/5

Linda Families - 28/06/2021 Confirmed reviews ALL

Location was good, staff friendly and efficient, room clean

Dear Linda We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dagmara Konieczna Front Office Manager ibis Sydney Darling Harbour

Beautiful view

Customer review rating 3.5/5

Alejandra H. Couples - 28/06/2021 Confirmed reviews ALL

Beautiful experience thanks for let us stay .

Dear Maura, Thank you for the great review of ibis Sydney Darling Harbour! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dagmara Konieczna Front Office Manager ibis Sydney Darling Harbour

Comfortable and welcoming

Customer review rating 5.0/5

Louise Families - 28/06/2021 Confirmed reviews ALL

All staff very friendly and welcoming. Great location for seeing Hamilton!

Dear Mrs. B., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback about our team. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour
Customer review rating 4.5/5

Anonymous Friends - 27/06/2021 Confirmed reviews ALL

staff were very helpful

Dear Guest, Thank you for the great review of our team and our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour

Location is amazing

Customer review rating 3.5/5

Kathleen F. Couples - 27/06/2021 Confirmed reviews ALL

We had a pleasant stay at Ibis Hotel darling harbour. We chose the room with the view of darling harbour and we witnessed the fireworks on the night of my birthday. The only thing we can comment is we hope that you can add some disposable bedroom slippers and disposable toothbrush. Apart from that, me and my husband are happy with our stay in your hotel.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we look forward to welcoming you in the future. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour

Well managed under COVID RESTRICTIONS

Customer review rating 3.5/5

Matt Business - 27/06/2021 Confirmed reviews ALL

Staff were very polite and helpful. Given the circumstances they did very well

Dear Matthew Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dagmara Konieczna Front Office Manager ibis Sydney Darling Harbour

Beautiful view, room was too basic and needs an overhaul

Customer review rating 3.5/5

Damian Couples - 26/06/2021 Confirmed reviews ALL

The hotel smells really bad - musky and old. Hand towels are non existent as we even asked for one and they do not stock them??? Very strange. The staff are pleasant enough but will not go above and beyond. The view was spectacular though and it’s in an amazing location. Definitely points for that! I just think the hotel needs a revamp big time. It’s in a prime location - so give it the love it needs.

Dear Damian C., Thank you for taking the time to tell us about your experience at the ibis Sydney Darling Harbour. It is feedback like this that we learn from and use to improve, here at Ibis we work hard to deliver an exceptional guest experience and it is apparent in this case we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dagmara Konieczna Front Office Manager ibis Sydney Darling Harbour

very happy with ibis and so close to everything that we needed

Customer review rating 5.0/5

Judith R. Families - 26/06/2021 Confirmed reviews ALL

we shall book again next year but would like a view of the water

Dear Ms. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and look forward to welcoming you back next year. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour

Well Located and friendly staff

Customer review rating 4.5/5

Marrea F. S. Couples - 26/06/2021 Confirmed reviews ALL

View from the well appointed room was exemplary. Room was well laid out and comfortable.

Dear Mrs. S., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour

Well located

Customer review rating 3.5/5

Annie Solo - 25/06/2021 Confirmed reviews ALL

Comfortable stay but the room was old, needs to be updated, in the bathroom there was soap to be used in the shower, where was the body wash, I'm a frequent traveler and can't remember the last time I was offered soap. The property might be well located but the price of the room was to expensive for what was offered.

Dear Julie H., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive a feedback. I will share your comments with our team. I am sorry that our hotel product did not meet your expectations; please allow me to express my sincerest apologies. Thank you again for sharing your experience, and we hope we will get to welcome you back in the future. Sincerely, Dagmara Konieczna Front Office Manager ibis Sydney Darling Harbour

Well located and great staff

Customer review rating 4.5/5

J C. Friends - 25/06/2021 Confirmed reviews ALL

Was a great location, it was very easy to either walk to the CBD or to catch public transport when needed. The room was in good condition and the beds comfortable. The shower was all the smaller side but still plenty of room in the bathroom to be comfortable. The staff we interacted with were fantastic and were always really happy to help out and make us feel welcome.

Dear Ms. C., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with Patrick. I am sure that this feedback will serve him as an encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour

Overall good stay

Customer review rating 4.0/5

Erin Friends - 24/06/2021 Confirmed reviews ALL

I really enjoyed my stay at ibis except for the elevator! The elevator suddenly stopped on my first day, and then relayed the message that it was out of order (halfway through the trip). The sudden stop was not only scary but hurt my legs. Other than gaining a newfound fear of elevators, my stay at ibis was pretty much perfect! The hotel was in a great location, the price was good and the staff were lovely!

Great Location

TripAdvisor rating 4.0/5

Mikkigoo 09/04/2021 TripAdvisor review

We enjoyed our stay. The position is very convenient if you are using the train or ferry system, The room is large and very well appointed. We were disappointed that the spa in our room was broken and the restaurant was not open for lunch or dinner.

Dear Mikkigoo, Thank you for taking the time to post a review and share your recent experience. I am pleased to read that you had an enjoyable time whilst visiting Darling Harbour and found hotel well located. We certainly look forward to welcoming you back again in the future.

Extremely poor room condition

TripAdvisor rating 1.0/5

mbmrootsian 05/04/2021 TripAdvisor review

The room was old and dusty. There was mould on the ceiling and many water marks on the wall. It was the third time to stay in ibis darling harbour. Extremely disappointed! It did not seem to be a hotel room.

Dear mbmrootsian, Thank you for taking time to tell us about your experience at the Ibis. It is discouraging to read that your stay did not meet your expectations and I am very sorry about it. Having a clean and maintained room is a key part of providing that superior service and comfort to our guests and this was not the case. I have shared your concerns with our Executive Housekeeper to investigate and follow up accordingly.

Nice location

TripAdvisor rating 4.0/5

renders491 Business - 02/04/2021 TripAdvisor review

Great place to stay for the convenience and location. Rooms small but neat and tidy. View over Darling harbour was awesome. Only disappointing thing was the bar was only open Friday and Saturday. Will stay again

Dear renders491, Thank you for taking the time to post a review following your recent stay. I am pleased to read that you found the Hotel well located and rooms clean. We hope to welcome you back in near future.

Fabulous location and view

TripAdvisor rating 5.0/5

Samigerges 23/03/2021 TripAdvisor review

The hotel is one of the most beautiful and rich in museums, shopping centers and eateries that you would like to have within a walking distance. The hotel offers fabulous harbour and city views day and night. It is clean and prices are reasonable. Staff is friendly. We love it and stay there whenever we can.

Dear Samigerges, Thank you for taking the time to post a review and share your recent experience. I am pleased to read that you enjoyed the view of Darling Harbour from the hotel and found it well located. We certainly look forward to welcoming you back again in the future. Regards, Dagmara K, Front Office Manager

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