ibis Sydney Darling Harbour 3.5 stars

Customer review rating (ALL Rating) 3.9/5 2,720 reviews

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Description

Hotel extras

  • Located in exciting Darling Harbour, just a short walk to the International Convention Centre

  • Comfortable guest rooms with everything you need for a great stay

  • Choose from delicious meals & refreshments at the iBar and relax on the outdoor deck

  • Convenient location, just a short distance to Sydney's bustling Central Business District

  • Take a stroll across Pyrmont Bridge to Sydney Aquarium and Wildlife Park

Our accommodation(s)

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Hotel location

ibis Sydney Darling Harbour

70 Murray Street, Darling Harbour
2000 SYDNEY
Australia

GPS:-33.8717, 151.197723

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

ibis Kitchen's international breakfast buffet features a variety of delicious options to cater for all tastes. For dinner, ibis Kitchen offers classic favourites at a great price.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  2,720 reviews

Customer review rating 3.0/5

Louise P. Business - Confirmed reviews ALL

Location was fantastic. Bed was super comfy, although it was up against the wall and no side tables which is different to how the photos were. The fridge in the room was exceptionally noisy during the night

Greetings Louise, Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our location and found the bed comfortable. However, we apologise for the inconvenience caused by the noise from the fridge. If ever during your stay you need assistance moving rooms or are uncomfortable, please don't hesitate to let our staff know as we'll do our best to mitigate any frustrations you may have. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 5.0/5

Kate O. Business - Confirmed reviews ALL

I was grateful to be able to have a lovely dinner in the restaurant after travelling to Sydney for work. Breakfast was always a welcome feature when facing a busy work day.

Greetings Kate, Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that our location and dining options contributed to a pleasant experience during your work conference. As an Accor member we value your loyalty, so if there's anything we can do to assist post stay or welcome you back for a superior stay please let us know. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 2.5/5

Christine H. Business - Confirmed reviews ALL

The team at reception need some training in customer service. They don't acknowledge people waiting and the desk was unattended the morning of checkout with no bell or means to raise someone.

Greetings Christine, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our location and room quality satisfactory. However, we regret that the service at reception did not meet your expectations. I'll be discussing this with the team as the frustrations you've highlighted are very much not in line with our traditional level of Guest Experience at the Ibis Sydney Darling Harbour. As an Accor member we value your loyalty, so if there's anything we can do to assist post stay or welcome you back for a superior stay please let us know. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 4.0/5

Richard M. Families - Confirmed reviews ALL

There are two standout staff there. Mary (reception) and Leady (restaurant) went above and beyond the call of duty to make us feel welcome and catered for.

Greetings Richard, Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed our location and that our team members, Mary and Leady, made your experience memorable. Your kind words will be shared with them. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Customer review rating 4.5/5

Elaouise T. Couples - Confirmed reviews ALL

Amazing spot, comfy beds, kind staff. Very satisfied

Greetings Elaouise, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our location, comfortable accommodations, and the service provided by our staff. Regards, York Robilliard Guest Experience Coordinator Ibis Sydney on Darling Harbour

Other web-users rate our hotel

  • 2,072 reviews 9.4/10 Location
  • 2,768 reviews 4.8/10 Room
  • 2,298 reviews 8.2/10 Service
  • 40 reviews 5.6/10 WiFi
  • 1,182 reviews 3.6/10 Comfort
  • 893 reviews 4.9/10 Cleanliness
  • 611 reviews 6/10 Value
  • 538 reviews 7.3/10 Breakfast

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