ibis Sydney Darling Harbour 3.5 stars

Customer review rating (ALL Rating) 3.9/5 2,817 reviews

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70 Murray Street, Darling Harbour, 2000 SYDNEY, Australia

Description

Hotel extras

  • Located in exciting Darling Harbour, just a short walk to the International Convention Centre

  • Comfortable guest rooms with everything you need for a great stay

  • Choose from delicious meals & refreshments at the iBar and relax on the outdoor deck

  • Convenient location, just a short distance to Sydney's bustling Central Business District

  • Take a stroll across Pyrmont Bridge to Sydney Aquarium and Wildlife Park

Our accommodation(s)

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Hotel location

ibis Sydney Darling Harbour

70 Murray Street, Darling Harbour
2000 SYDNEY
Australia

GPS:-33.8717, 151.197723

Telephone
Fax +61 2 9288 7189

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN

ibis Kitchen's international breakfast buffet features a variety of delicious options to cater for all tastes. For dinner, ibis Kitchen offers classic favourites at a great price.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,817 reviews

TripAdvisor Rating  3.6/5  3,194 reviews

Customer review rating 0.5/5

Ian D. J. Couples - Confirmed reviews ALL

Nick named this Bin chicken motel over priced and tried to check out immediately once we had inspected the room though management informed us that we couldn’t get a refund. The only item missing was the dead body chalk line on the floor. The hand basin had even been broken and poorly patched up. Conversing with other guests and they all had agreed similar responses. Will never return to this place and nor will I consider recommending this to others.

Dear Ian, Thank you for taking the time to share your feedback. I am truly sorry to read about your experience and the distress it caused. This is clearly not the standard we strive to deliver, and I regret that your stay left you feeling so disappointed. While I am grateful that you found our team friendly, I sincerely apologise for the concerns you raised regarding room condition, cleanliness, and your overall comfort. These matters are taken very seriously, and your comments have been escalated to our senior management, housekeeping, and maintenance teams for thorough review and follow up. We understand how frustrating it is when expectations are not met, particularly when it impacts your decision to continue your stay. Feedback of this nature is extremely important to us, as it highlights areas that require urgent attention and improvement. Thank you for bringing these issues to our attention. We regret that your experience did not reflect the level of care and quality we aim to provide to our guests. Kind regards, Dimi Novitskiy Assistant Manager ibis Sydney Darling Harbour

Darling Harbour accomodation slendour

TripAdvisor rating 5.0/5

dinkerr TripAdvisor review

Loved my stay at Ibis Darling Harbour. Friendly staff and the hotel Manager was superb. He looked after us and was always smiling and always willing to assist. His name is Jatin

Customer review rating 1.0/5

Thomas B. Business - Confirmed reviews ALL

Broken curtain, bathroom dirty and in need of refresh, every aspect of the room was tired. Insufficient power points, paper thin walls, damaged mugs provided, toilet flush broken, …

Dear Thomas, Thank you for taking the time to share your detailed feedback. I’m very sorry to hear that the condition of the room fell so far short of expectations and impacted your stay. Please accept our sincere apologies for the issues you experienced, including the cleanliness of the bathroom, the broken curtain and toilet flush, damaged items, and the general state of the room. This is certainly not the standard we aim to provide, particularly for our business travellers. Your comments have been escalated to our Housekeeping, Maintenance, and Management teams for immediate review and corrective action. We truly appreciate your honesty, as feedback like this helps us identify areas that require urgent attention and improvement. I regret that your experience did not reflect the level of comfort and quality we strive to offer. Kind regards Dimi Novitskiy Assistant Manager ibis Sydney Darling Harbour

Customer review rating 4.0/5

Thelma D. Couples - Confirmed reviews ALL

Only a quick visit to go to a theatre performance. Everything was fine.

Dear Thelma, Thank you for taking the time to share your feedback and for your positive rating. We’re pleased to hear that everything was fine during your stay and that our hotel suited your overnight visit for the theatre performance. We truly appreciate your comments and hope to welcome you back to ibis Sydney Darling Harbour again in the future. Kind regards Dimi Novitskiy Assistant Manager ibis Sydney Darling Harbour

Extremely friendly staff

TripAdvisor rating 5.0/5

Michelle C TripAdvisor review

Era Patty was wonderful at checking in. Extremely friendly. To make my stay better i got an upgrade with a view of the harbour. Thank you so much 💓

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Other web-users rate our hotel

  • 2,040 reviews 9.4/10 Location
  • 2,765 reviews 4.9/10 Room
  • 2,222 reviews 8.1/10 Service
  • 40 reviews 5.3/10 WiFi
  • 1,159 reviews 3.4/10 Comfort
  • 880 reviews 5.1/10 Cleanliness
  • 599 reviews 3.7/10 Vibe
  • 595 reviews 5.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.