ibis Sydney Darling Harbour Hotel 3.5 stars

Customer review rating 4.1/5 16,947 reviews

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ALLSAFE approved hotel

ibis Sydney Darling Harbour
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+ 16 Services
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Hotel extras

  • Located in exciting Darling Harbour, just a short walk to the International Convention Centre

  • Modern and comfortable guest rooms, many with stunning views of Darling Harbour

  • Choose from delicious meals & refreshments at the iBar and relax on the outdoor deck

  • Enjoy all the facilities at the Novotel next door including the pool, gym and tennis court

  • Take a stroll across Pyrmont Bridge to Sydney Aquarium and Wildlife Park

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Reduced mobility facilities
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Leisure and activities
  • Babysitting on request (Nearby)
Business services
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Sydney Darling Harbour

70 Murray Street
Darling Harbour
PYRMONT
2009
sydney
australia

Tel: +61295630888

Fax: (+61)2/92887189

Check-in from 14h00

Check out up to 11h00

  • IBIS DARLING HARBOUR :  443 DARLING HARBOUR

  • SYDNEY EXPLORER :  DARLING HARBOUR

  • TOWNHALL STATION :  STATE RAIL TOWNHALL STATION

  • SYDNEY LIGHT RAIL :  DARLING HARBOUR

  • By plane

    KINGSFORD SMITH SYD At 11km / 6.84 miles

  • By plane

    SYDNEY DOMESTIC At 11km / 6.84 miles

  • By boat

    ROCKET FERRY At 0.1km / 0.06 miles

  • By boat

    SYDNEY FERRIES-ROCKS TERMINAL At 2km / 1.24 miles

  • By helicopter

    SYDNEY AIRPORT At 12km / 7.46 miles

  • By car

    OLYMPIC DRIVE At 16km / 9.94 miles

  • By car

    PACIFIC HIGHWAY At 5km / 3.11 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS :-33.8717, 151.197723

Our accommodations

ibis Sydney Darling Harbour offers 256 rooms, with views over the bustling suburb of Pyrmont or Darling Harbour and the stunning Sydney city skyline. Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Choose a Darling Harbour View Room to make the most of our panoramic city views.

Standard Room 2 Single Beds Pyrmont View

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Standard Room 1 Queen Bed Pyrmont View

  • Max. number of persons: 2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room 1 Queen Bed Darling Harbour View

  • Max. number of persons: 2
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Room 2 Single Beds Darling Harbour View

  • Max. number of persons: 2
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone

Superior Skyline View Room 1 Double and 1 Single Bed

  • Max. number of persons: 3
  • Area: From 9 / 97 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Bistro

iBistro's international breakfast buffet features a variety of delicious options to cater for all tastes. For dinner, iBistro offers classic favourites at a great price along with Monday - Friday daily dinner specials.

Dinner

17:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBAR

Non contractual photo

A friendly place to get together over a drink at any time of the day, providing access to an outdoor terrace overlooking Darling Harbour and the stunning Sydney city skyline.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Sydney Darling Harbour

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

16,947 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,997 reviews

Great stay

Customer review rating 4.1/5

Cheryl M. Couples - 06/07/2020 Confirmed reviews ALL

Stayed for 4 nights and was pleasantly surprised how good hotel and staff were.

Dear Cheryl Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Live Limitless Gold members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Very enjoyable

Customer review rating 4.1/5

Kay Couples - 06/07/2020 Confirmed reviews ALL

Recently stayed two nights with you. Staff were incredibly helpful and friendly. We had a great time and hopefully we will be returning soon.

Dear Kay Anne Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Live Limitless Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, in particular Amali who checked you in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour
Customer review rating 4.1/5

Gary M. Couples - 04/07/2020 Confirmed reviews ALL

i usually stay at the sofitel but i have found that is getting more expensive and the level of service has dropped of a hell of a lot so i decided to give your hotel a try from the moment that we arrived we were made to feel very welcome by the gentleman called peter he was excellent nothing to much trouble the sofitel should have someone like him i found our room to be very old and in need of some major refurb the windows inside dirty but i thought for the price that i paid it was good enough we tried the restaruant that peter recomended the little snail on the corner and it was probarly the best meal that we have ever had in sydney service food excellent thanks gary m.

Well located

Customer review rating 4.1/5

Paula M. Business - 30/06/2020 Confirmed reviews ALL

This was a quick, transit stay. Great position, very clean, very friendly, helpful staff. Huge breakfast (good value) delivered to the door (Covid dining restrictions). Lovely view and good value.

Dear Paula M., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Very pleasant stay

Customer review rating 4.1/5

Denis Couples - 30/06/2020 Confirmed reviews ALL

A very nice stay with an incredible view of the harbour and excellent service provided.

Dear Denis Rodrigo d., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Perfect room with a veiw, great location

Customer review rating 4.1/5

Garry Families - 30/06/2020 Confirmed reviews ALL

The receptionist could not of been more helpful, we will stay again next time in sydney

Dear Garry P., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Resaonable Stay

Customer review rating 4.1/5

Ken Couples - 30/06/2020 Confirmed reviews ALL

Given the current COVID19 requirements we were satisfied with the stay. Unfortunely, not the usual experience we have become accustom to due to no restaurant, no bar operational due to COVID19.

Dear Mr M., Thank you for taking the time to tell us about your experience at the ibis Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your understand during these tiring times. I am so sorry we have not been able to provide you with the usual level of service we usually do. We also hope that we return to usual operation as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Ideal location for me

Customer review rating 4.1/5

Barrie K. Solo - 29/06/2020 Confirmed reviews ALL

Got a room up high overlooking the harbour with a wonderful view. Unfortunately, due to virus, no dining or bar. However the location is handy to harbourside where there was a choice for dining. Handy to Light rail or walk over the bridge to city central. Very pleasant staff doing all they could to please. I would return any time I an going to Sydney.

Dear barrie k., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

So very disappointed

Customer review rating 4.1/5

Greg C. Couples - 29/06/2020 Confirmed reviews ALL

Came to stay at the Ibis Darling Harbour quite often prior to COVID 19 .. and we had stayed at a lot of hotels in Sydney and Darling Harbour but always came back to the Ibis loved the staff rooms were always clean and tidy When we came to stay last week greeted by beautiful staff but that’s where the pleasantries stopped Room was freezing cold we contacted reception who said they’d move us to another room .. nothing changed, room was still freezing air conditioning wasn’t working .. we had no towels in the room .. I slept with the towels on the bed that we had to get from our previous room The breakfast was cold when it came to our room .. I’m sorry there just wasn’t really anything positive to say about the room When we checked out the gentleman said because of our dissatisfaction that we would get breakfast for free that it wasn’t going to be charged to our credit card but yet it was We had waited over 12 months to cove back to the hotel it was my birthday in April and I couldn’t come there so Greg said we are going to the ibis as a late birthday present .. very deflating But we’ll be back because we truly do love everyone that works there just hope next time the air conditioning is working and Foxtel are working as well xx

Dear Mr C., Thank you for taking the time to tell us about your experience at the ibis Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am so happy that you love our team, they are truly our greatest asset. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. My sincere apologies that the air conditioning was not heating the room sufficiently. Please contact me upon your next planned stay so I can ensure we take great care of you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

5 rooms booked in whole hotel

Customer review rating 4.1/5

Lisa Business - 16/06/2020 Confirmed reviews ALL

Hi, with only 5 rooms booked, you would expect not to be given a room with direct views into other apartments. Very disappointing.

Dear Ms R., Thank you for taking the time to tell us about your experience at the ibis Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies that we were not able to provide you with a Harbour View during this stay. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Great Location

Customer review rating 4.1/5

Wigga L. Couples - 15/06/2020 Confirmed reviews ALL

Excellent as always

Dear Ms. L., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour

nice location and friendly staff

Customer review rating 4.1/5

Jeroen Solo - 14/06/2020 Confirmed reviews ALL

This was quite a different hotel stay for me. The occupancy in the hotel was very low which made it very quiet everywhere. Despite this, the hotel staff made me feel very welcome and went out of their way to make my stay enjoyable. My room was very clean with a wonderful city view. I had a really nice breakfast served every morning in the restaurant.

Dear Mr. V., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team specially Silvia, Sunita and Kitti. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour

Great Stay!

Customer review rating 4.1/5

Goerge S. Business - 11/06/2020 Confirmed reviews ALL

My wife and I were in Sydney for business as i am an essential worker and we stayed at the Ibis darling harbour. we've stayed there before and we really like the friendliness and relaxing feeling at this hotel. we are actually going to stay there next month as well for essential work again.

Dear Mr. S., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team specially Sarah and Lisa. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour

Good to be Back

Customer review rating 4.1/5

Graham P. Couples - 11/06/2020 Confirmed reviews ALL

As a regular guest it was good to be back. All prety strange as so quiet.The staff as always were great & genuinely gratefull for us to be there. Missed the Ibis kitchen but under the circumstances the food from next door was fine. Look forward to returning & to the old friendly vibe that the hotel was before all this virus problem.

Dear Mr. P., Thank you for the great review of ibis Sydney Darling Harbour! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour

Long weekend getaway

Customer review rating 4.1/5

Anonymous Families - 11/06/2020 Confirmed reviews ALL

Suitable location for what we needed . Staff were friendly & accommodating . It was nice to not have to many people around so we felt safe & staff had plenty of time for us which was good . The room was in desperate need of an upgrade . Not up to the Ibis standard that we’re used to overseas . Although bed was comfy but that’s about it . The room itself was a let down unfortunately.

Dear Mrs. C., Thank you for taking the time to tell us about your experience at the ibis Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amali Perera Assistant Manager ibis Sydney Darling Harbour

Lovely stay

Customer review rating 4.1/5

Hs Business - 10/06/2020 Confirmed reviews ALL

Good value room with a great view over Darling Harbour.

Dear Mrs. S., We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back soon Sincerely, Amali Perera Hotel Manager ibis Sydney Darling Harbour
Customer review rating 4.1/5

Peter T. Couples - 10/06/2020 Confirmed reviews ALL

This was not a great experience. Tv not working in our room or at the ground floor bar area. A buzzing noise was going every ten minutes in our room. At no stage in the bookings process did Novotel or Ibis staff mention the cost of parking ($59/per night), nor was it mentioned at Check-in. Parking cost more than the accommodation and I could have parked for free locally. I won’t stay at Ibis again anywhere. Very scary staying at a place that had only limited coved precautions

Dear Peter T., Thank you for taking the time to tell us about your experience at the ibis Sydney Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Very pleasant Hotel close to Darling Harbour and many other local attractions

Customer review rating 4.1/5

Sandra F. B. Couples - 31/03/2020 Confirmed reviews ALL

Upon arrival, we felt very welcome. Very clean and extremely helpful staff.

Dear Sandra We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Great location

Customer review rating 4.1/5

Anonymous Couples - 29/03/2020 Confirmed reviews ALL

We really enjoyed our stay . The location was terrific and our room had a magnificent view over Darling Harbour. The staff were all friendly and helpful. We would definitely stay at the Ibis Darling Harbour again.

Dear Lorene Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Live Limitless Silver members. I will be sure to share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

Good location, views and fantastic staff

Customer review rating 4.1/5

Brian R. Couples - 29/03/2020 Confirmed reviews ALL

Staff went out of their way to assist us in every way possible. Due to CV19 we were unable to go on our cruise and the staff even compensated us by upgrading us to darling harbour view for our one night stay :) bar staff and management were great. Room was excellent with easy access to all facilities.

Dear Brian We very much appreciate your comments regarding your stay at the ibis Sydney Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Silvia Kypriotis Hotel Manager ibis Sydney Darling Harbour

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