ibis budget Melbourne CBD 3 stars

Customer review rating (ALL Rating) 3.6/5 1,417 reviews

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97-103 Elizabeth Street, 3000 Melbourne, Australia

Description

Hotel extras

  • Located in the Heart of Melbourne's CBD, the perfect destination for work and pleasure.

  • Close to the very best of Melbourne shopping, dining & entertainment.

  • Complimentary Wifi for ALL!

  • Self-service laundry is available at the hotel.

  • Located within the free tram zone, easy access to explore all Melbourne has to offer

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Twin Room (2 Single Beds)

Photo out of - Standard Twin Room (2 Single Beds)

2 Single Beds and Max occupancy of 2 Pax. Essential comforts provided. Linen, Towels, Ensuite, 50in TV, AC, Fridge & Complimentary Tea/Coffee are provided in each room.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Room with 1 Queen Bed and max occupancy 2 pax. Essential comforts provided. Linen, Towels, Ensuite, TV, AC, Fridge & Complimentary Tea/Coffee and a 2 seat sofa are provided in each room.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Wheelchair accessible room with 2 Double Beds for a max of 4 pax. Essential comforts provided. Linen, Towels, Ensuite, 50in TV, AC, Fridge & Complimentary Tea/Coffee are provided.

Max. number of persons
4
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Refrigerator with freezer compartment

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Tv Facilities

  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
See availabilities

Hotel location

ibis budget Melbourne CBD

97-103 Elizabeth Street
3000 Melbourne
Australia

GPS:-37.815872, 144.963898

Telephone
Fax +61 3 9642 2255

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park
  • 146 rooms
  • 6 rooms for people with reduced mobility
  • 7 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Japanese
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundromat

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Iron

  • Iron at reception

Pets

Pets not allowed

Catering

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine
  • Near the property
  • Indoor parking
  • Public
  • 200 parking spaces
  • Max Limited Height: 2.09 m / 6.88 ft

  • Parking pricing: 32.73 € 53 AUD Per day

Breakfast

Non contractual photo

  • Continental
  • Cold breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  1,417 reviews

Customer review rating 2.0/5

Anna B. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Maria G. Solo - Confirmed reviews ALL

Customer review rating 0.5/5

George A. Couples - Confirmed reviews ALL

Customer review rating 3.5/5

Garry P. Friends - Confirmed reviews ALL

Customer review rating 1.0/5

Alisa H. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Craig K. Solo - Confirmed reviews ALL

Everything was good 👍

Customer review rating 4.0/5

Gada P. Solo - Confirmed reviews ALL

Location in CBD Very close to Flinders st. too Stay for 2 nights Would recommend others but w/ a note abt overall cleanliness Reception kind and helpfull Wifi signal bit on & off

Customer review rating 2.0/5

Anna B. Solo - Confirmed reviews ALL

The second floor hallways were filthy with a mouldy smell and dirty piles of sheets left on the ground. The carpet on the floor of my room was wet in one area by the bed when I arrived. The shower set-up was ineffective at keeping water contained in the cubicle. Neither light on the bedhead worked. The mini fridge froze all my food and drinks overnight and the food was spoiled and had to be thrown away. I cancelled a future booking I had scheduled for mid November as a result.

Customer review rating 4.5/5

Maria G. Solo - Confirmed reviews ALL

Very happy with my stay at this location, it was conveniently located, comfortable, daily servicing of my room, friendly staff and it was great to have daily breakfast included in my room price.

Customer review rating 0.5/5

George A. Couples - Confirmed reviews ALL

Had a putrid stench throughout the hotel including corridors and room, multiple , South Pacific linen containers through the corridors of used linen. We did not stay and made it clear to the desk lady. She showed me another room which was the same. We couldn’t stay (myself and female partner). We made our intention clear and checked out. We were told it wasn’t a refundable room but really should have been refunded. At first being told we would be but then was declined, and the manager was not contactable.

Customer review rating 3.5/5

Garry P. Friends - Confirmed reviews ALL

Good enough, done the job.

Customer review rating 1.0/5

Alisa H. Solo - Confirmed reviews ALL

I have stayed in numerous motels over the last 25years for work and pleasure. I understand this is a budget motel and excepted what it had to offer. However I expected it to be clean. The mirror was dirty and therefore I didn’t use the shower area in the morning for fear it was clean as well. Also the air conditioner was extremely old and didn’t cool the room at all (and I had no windows to open). Not sure it was entirely legal as I had to switch it on and off at the power point. Yes, I know this place had 24hr reception but when I returned to my accommodation at nearly midnight, I was reluctant to mention any issues. It was the first time I noticed how unclean the room was

Customer review rating 3.0/5

Madelaine G. F. Solo - Confirmed reviews ALL

It was fine, it's weird that the shower could have a door but it doesn't. What was really frustrating was the fire alarm going off multiple times on multiple days.

Dear Madelaine, Thank you for sharing your feedback. We are pleased you enjoyed our convenient location and appreciated our team. However, we sincerely apologise for the inconvenience caused by the repeated fire alarms and the bathroom setup. We appreciate your comments and will take them into consideration as we continue improving our facilities and guest experience. We hope to welcome you back for a more enjoyable stay. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 2.5/5

Justine S. L. Couples - Confirmed reviews ALL

It was ok. I understand it is a budget hotel but even so to have both bedside table lights not working, to have really old furniture, stained carpets, marks on walls etc was unexpected. A youth hostel in Europe is better maintained. It could the room we had, I don’t know.

Dear Justine, Thank you for taking the time to share your detailed feedback. We sincerely apologise that the room condition, lighting and cleanliness did not meet your expectations. We understand your disappointment and appreciate you bringing these issues to our attention. Your comments have been shared with our team as we work towards improving our rooms and overall guest experience. We regret that we fell short of your expectations and hope you may consider giving us another opportunity in the future. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 0.5/5

Alex M. Solo - Confirmed reviews ALL

The location is good. That's all. This matters a lot less when you consider how good the transport in Melbourne is. This place is a rundown unmaintained nightmare of a facility. Do not stay here. - The shower was missing one of the three part slider which meant the loud extractor that ran 24/7 drew all moisture out of the room which leads to you waking up dehydrated everyday. - No facecloth/flannels provided, only towels and a floor towel. - The walls had lots of damage that had been patched but not finished. - The bedside lights were unusable as the switches were pushed into the wall, which when looking inside, just had the raw electrics waiting to shock someone. - The air-conditioning unit/split/heatpump was switched off at the wall high up, but had been switched off after having been turned on to give the illusion it was doing something when it wasn't. I ended up not using this anyway because it was exceptionally loud. - For roughly the same money you can stay at any of the nearby actual hotels, instead of whatever this is. - The extractor filter has clearly not been cleaned in many years. - There was clearly some decor on the wall that's been ripped off and never tidied up or fixed. - A friend in a different room was greeted by a bloodied towel in the rooms drawer.

Dear Alex, Thank you for taking the time to share your detailed feedback. We sincerely apologise for the unacceptable condition of your room and the issues you experienced with the bathroom, lighting, air-conditioning and cleanliness. We are particularly concerned about the safety matters and the condition of the towels you mentioned. Please be assured that your comments have been taken seriously and will be brought to the attention of our management and maintenance teams for immediate review. We deeply regret that we fell so far short of your expectations and apologise for the disappointment caused. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 3.5/5

Ben D. Families - Confirmed reviews ALL

Friendly staff

Dear Ben, Thank you for your feedback. We are delighted to hear you enjoyed our convenient location and found our team friendly. We also appreciate your suggestions regarding breakfast variety and Wi-Fi speed, which will be shared with our team for improvement. We hope to welcome you and your family back to Ibis Budget Melbourne CBD soon. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 2.0/5

Johnny F. Couples - Confirmed reviews ALL

Overall it was ok. The last day wasn't the best as the fire alarm kept triggering and interrupted our sleep multiple times.

Dear Johnny, Thank you for sharing your feedback. We sincerely apologise for the repeated fire alarm interruptions and the disturbance to your sleep. We understand how frustrating this must have been, especially on your final day. We also appreciate your suggestions regarding the shower design and breakfast selection, which will be shared with our team for consideration. We regret that your experience did not fully meet your expectations and hope to have the opportunity to welcome you back for a better stay. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 3.5/5

Warren G. Solo - Confirmed reviews ALL

I would stay again for sure.

Dear Warren, Thank you for your lovely feedback. We are delighted to hear you enjoyed our convenient location, comfortable accommodation and breakfast selection. We also appreciate your comments regarding the shower area and understand your concerns about water splashing into the room. Your feedback is valuable and will be shared with our team for consideration. We look forward to welcoming you back to Ibis Budget Melbourne CBD. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 5.0/5

Hugh T. Friends - Confirmed reviews ALL

All the staff were friendly and knowledgeable. The breakfasts were excellent. I particularly enjoyed staying in room 612 because I could hear tram noises all day and all night. When I next visit I will request the same room as I am a tram enthusiast - one of the reasons I like Melbourne.

Dear Hugh, Thank you for your wonderful 10/10 rating and lovely feedback. We are delighted to hear you enjoyed our breakfast, friendly team and especially your stay in Room 612! It is fantastic to know our tram sounds added something special to your Melbourne experience. We will certainly note your room preference for your next visit. We also appreciate your suggestion regarding the tea-making machine and will share it with our team for improvement. We look forward to welcoming you back to Ibis Budget Melbourne CBD. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 5.0/5

Jimmy P. Solo - Confirmed reviews ALL

It's always a great place to stay thanks again

Dear Jimmy, Thank you for your fantastic 10/10 rating and continued support! We are delighted to know you always enjoy staying with us and appreciate our central location. It is always a pleasure to welcome you, and we look forward to seeing you again soon at Ibis Budget Melbourne CBD. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 3.5/5

Anne-louise L. Solo - Confirmed reviews ALL

Comfortable but issue with shower - one panel missing so water went out onto floor. Reported it to Front Desk.

Dear Anne-Louise, Thank you for your feedback. We are pleased to hear you found your stay comfortable. However, we sincerely apologise for the inconvenience caused by the missing shower panel and water spilling onto the bathroom floor. We also appreciate you bringing this matter to our attention during your stay. Your comments have been shared with our maintenance team for follow-up. We hope to welcome you back for a more enjoyable experience. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 4.5/5

Amanda S. Solo - Confirmed reviews ALL

Was a very nice place to stay, was easy to find and close to shops and transport options. Rooms were basic but had everything you need, good value for money.

Dear Amanda, Thank you for your wonderful feedback. We are delighted to hear you enjoyed your stay and appreciated our convenient CBD location, comfortable accommodation and value for money. It is especially lovely to know our team made a positive impression. We truly appreciate your support and look forward to welcoming you back to Ibis Budget Melbourne CBD. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 4.0/5

Benjamin L. Friends - Confirmed reviews ALL

Weekend away with mates, looking for cheap accommodation as we knew we would be in the room for limited time, No issue there, but no door on shower, on a Screen that goes into the room?

Dear Benjamin, Thank you for sharing your feedback. We are pleased to hear you enjoyed our convenient location and had a smooth check-in experience. We appreciate your comments regarding the shower design, room lighting and cleanliness. Your suggestions are valuable and will be shared with our team for consideration as we continue improving our guest experience. We hope to welcome you and your friends back to Ibis Budget Melbourne CBD. Kind regards, Ibis Budget Melbourne CBD

Customer review rating 3.5/5

Tanya R. Families - Confirmed reviews ALL

Neat and tidy room. Mostly comfortable. Just a couple of things I noted was there was no where to hang towels. We had to hang them on coat hanger in open wardrobe across the other side of the room. Which ment we had to walk across room with dripping hands after washing them. The air conditioner was noisy even after it was turned off, so it did interrupt my sleep. Other than that, good location with tram stops at both corners, very convenient.

Dear Tanya, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed our convenient location and found your room neat and tidy. However, we sincerely apologise for the inconvenience caused by the lack of towel hooks and the noisy air-conditioning, which affected your sleep. Your comments are valuable and will be shared with our team for improvement. We appreciate your feedback and hope to welcome you and your family back for a more comfortable stay. Kind regards, Ibis Budget Melbourne CBD

Other web-users rate our hotel

  • 1,552 reviews 9.7/10 Location
  • 2,025 reviews 4.3/10 Room
  • 1,238 reviews 8.1/10 Service
  • 37 reviews 5.1/10 WiFi
  • 913 reviews 4.1/10 Cleanliness
  • 529 reviews 8.3/10 Value
  • 457 reviews 2/10 Amenities
  • 304 reviews 2.5/10 Vibe

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