Novotel Lima San Isidro 4 stars

Customer review rating (ALL Rating) 4.6/5 748 reviews

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Description

Hotel extras

  • 14 km from Jorge Chávez International Airport.

  • Near the archaeological site of Huaca Huallamarca and Huaca Pucllana

  • We have a terrace area outside the bar that is ideal for happy hour.

  • Next to the Camino Real Shopping Center

  • Pet-friendly hotel! We accept pets, with an additional cost

Our accommodation(s)

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Hotel location

Novotel Lima San Isidro

Victor Andrés Belaunde 198, San Isidro
15073 LIMA
Peru

GPS:-12.095841, -77.036903

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LIENZO RESTAURANT & BAR

Lienzo Restaurant & Bar invites you to discover new flavors & enjoy contemporary cuisine with strong influences from authentic Peruvian cuisine. Open to the public every day for breakfast, lunch & dinner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  748 reviews

Customer review rating 4.0/5

Mathias B. Couples - Confirmed reviews ALL

We spent one night at the hotel while waiting for our connecting flight. The hotel is very pleasant, everything is clean, and the rooms, beds, and bathroom are all very good. The breakfast was delicious and the staff were friendly. Only one small thing bothered us: the hotel recommended their own taxi service to the airport, which was supposed to cost 60 dollars. When we asked why they couldn’t simply call a taxi from the company that operates at the airport, we were told that we could do that, but those taxis would not be safe and that theft happened there from time to time. I consider this to be completely unfounded fear-mongering in order to increase the hotel’s profit. The taxi service from the airport cost us 15 dollar. It was first-class, great care was taken regarding safety, the name of the driver was clearly communicated, and I saw no reason at all why it should be unsafe. To be honest, this scaremongering slightly spoiled the end of our vacation in Peru. What is the point of that? Very poor style! Aside from that, it is an excellent hotel that I would recommend without reservation. The neighborhood is also very pleasant; there is a supermarket across the street and the restaurant/café Mozart, where you can enjoy a very nice meal.

Dear MATHIAS B., We very much appreciate your comments regarding your stay at the Novotel Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

Customer review rating 5.0/5

Jaime L. Couples - Confirmed reviews ALL

The hotel room was huge, really clean, service was spot on. On the bar the drinks were really good. The best spanish tortilla i have ever eaten!

Dear Mr. Lam We very much appreciate your comments regarding your stay at the Novotel Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

Customer review rating 5.0/5

Jhorman M. D. Business - Confirmed reviews ALL

Amazing

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Lima

Customer review rating 2.0/5

Colin E. Couples - Confirmed reviews ALL

The hotel room was OK. The first night there was only (barely) luke warm water (room 661) - even after running more than half a bath full of water, and I went to reception to complain. A person came to the room and suddenly we had quite hot water. The second night the water was only slightly warm (almost completely cold) and because we were in a hurry we did not complain and just showered in cold water. This is NOT what I would expect from a good hotel in Lima. We got hotter water at a lodge in Amazon jungle.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Limao. I am sorry that your experience with the Hot water did not meet your expectations; please allow me to express my sincerest apologies. We will review the system We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Lima

Customer review rating 5.0/5

Fabian H. H. L. Couples - Confirmed reviews ALL

Amables y flexibles

Estimado Sr. Hernandez, Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Lima San Isidro. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Novotel Lima

Other web-users rate our hotel

  • 219 reviews 9.5/10 Location
  • 325 reviews 7.2/10 Room
  • 430 reviews 8.6/10 Service
  • 8 reviews 8.1/10 WiFi
  • 205 reviews 8.4/10 Breakfast
  • 103 reviews 7.9/10 Cleanliness

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