Novotel Lima San Isidro 4 stars

Customer review rating (ALL Rating) 4.6/5 797 reviews

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Description

Hotel extras

  • 14 km from Jorge Chávez International Airport.

  • Near the archaeological site of Huaca Huallamarca and Huaca Pucllana

  • We have a terrace area outside the bar that is ideal for happy hour.

  • Next to the Camino Real Shopping Center

  • Pet-friendly hotel! We accept pets, with an additional cost

Our accommodation(s)

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Hotel location

Novotel Lima San Isidro

Victor Andrés Belaunde 198, San Isidro
15073 LIMA
Peru

GPS:-12.095841, -77.036903

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LIENZO RESTAURANT & BAR

Lienzo Restaurant & Bar invites you to discover new flavors & enjoy contemporary cuisine with strong influences from authentic Peruvian cuisine. Open to the public every day for breakfast, lunch & dinner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  797 reviews

Customer review rating 4.5/5

Mario A. S. L. Solo - Confirmed reviews ALL

very comfortable and pleasant.

Dear Mr. S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Lima

Customer review rating 1.5/5

Wira M. G. D. O. Couples - Confirmed reviews ALL

The hotel is well located, which is a positive point. However, my overall experience was disappointing. During check-in, the room key provided did not work, which delayed access to my room. The replacement keys also failed, so I had to return to the front desk multiple times before the issue was resolved. This created an unnecessary delay and a poor first impression. Additionally, I have still not received my payment receipt/invoice, which should have been handled promptly after the stay. Overall, the experience was below what I would expect from a Novotel property.

Dear Mr. G. We appreciate the time you have taken to provide us with feedback about your stay at Novotel Lima San Isidro. We are very sorry that your experience did not meet your expectations; please allow us to extend our most sincere apologies. We would like to let you know that we have already begun replacing the lock model to ensure proper functioning. We sincerely appreciate that you shared this matter with us and we hope that you will give us another opportunity to offer you optimal service. Kind regards. Novotel Lima

Customer review rating 4.5/5

Marta L. E. Families - Confirmed reviews ALL

The hotel was clean. I like the variaty of food during breakfast and employees are very cordial.

Estimada Sra. Escobar Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verla de vuelta. Reciba un cordial saludo, Novotel Lima

Customer review rating 5.0/5

Marlon P. R. Business - Confirmed reviews ALL

Comfortable stay

Dear Mr. Perez, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Lima

Customer review rating 4.0/5

Diego M. A. Business - Confirmed reviews ALL

The hotel is well located, functional and reasonably priced.

Dear Mr. M. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Lima

Other web-users rate our hotel

  • 243 reviews 9.3/10 Location
  • 337 reviews 7.4/10 Room
  • 445 reviews 8.9/10 Service
  • 8 reviews 8.5/10 WiFi
  • 224 reviews 8.5/10 Breakfast
  • 101 reviews 8.1/10 Cleanliness

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