Novotel Lima San Isidro 4 stars

Customer review rating (ALL Rating) 4.6/5 815 reviews

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Description

Hotel extras

  • The hotel offers free private parking for your convenience

  • Ideal hotel for families! Room with capacity for 2 adults and 2 children

  • Pet friendly hotel! Pets up to 10kg allowed.

  • Easy access to the Lima Convention Center

  • There is an open-air terrace for happy hour and small meetings

Our accommodation(s)

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Hotel location

Novotel Lima San Isidro

Victor Andrés Belaunde 198, San Isidro
15073 LIMA
Peru

GPS:-12.095841, -77.036903

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE 365

Restaurante 365 invites you to discover new flavors & enjoy contemporary cuisine with strong influences from authentic Peruvian cuisine. Open to the public every day for breakfast, lunch and dinner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  815 reviews

TripAdvisor Rating  4.0/5  1,002 reviews

Great location for sure

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Very helpful employees

Dear Miss A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Lima

Well located, very efficient and courteous staff, nice room

Customer review rating 4.5/5

Henry S. Couples - Confirmed reviews ALL

It was great.

Dear Mr. S. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Lima

Good service and good location

Customer review rating 5.0/5

Carlos K. Business - Confirmed reviews ALL

I always try to stay at Novotel Lima. Value for money!

Dear Mr. K., We very much appreciate your comments regarding your stay at the Novotel Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

Customer review rating 5.0/5

Christos C. Solo - Confirmed reviews ALL

Located in one very nicely architected area with local restaurants and also original neighborhoods close by. Service on the hotel was excellent, always short-waited and immediately responsive. Breakfast service was impeccable with waiters be always ready to get you anything with a plethora of food. Also good value for money provided the very nice shower and sofa as well.

Dear Mr. Panagiotis, We very much appreciate your comments regarding your stay at the Novotel Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

Awful experience- ruined our holiday.

TripAdvisor rating 1.0/5

waterworlds Couples - TripAdvisor review

Absolutely awful experience. Egg shells in the scrambled egg, stale bread, internet down and poor customer service from reception who are incompetent and blame management who aren’t available to deal with any complaints. What a shambles!

Dear Guest, Thank you very much for sharing your rating of your stay at our Hotel. We are very sorry that your perception has been so negative. We We will verify what happened, in order to implement an improvement process if necessary. We hope to have the opportunity to see you again. Sincerely Novotel Lima Sincerely

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Other web-users rate our hotel

  • 216 reviews 9.5/10 Location
  • 345 reviews 7.4/10 Room
  • 564 reviews 9.2/10 Service
  • 10 reviews 8.3/10 WiFi
  • 158 reviews 7.9/10 Breakfast
  • 104 reviews 8/10 Cleanliness
  • 26 reviews 5/10 Bar

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