Novotel Lima San Isidro 4 stars

Customer review rating (ALL Rating) 4.6/5 1,006 reviews

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Description

Hotel extras

  • The hotel offers free private parking for your convenience

  • Ideal hotel for families! Room with capacity for 2 adults and 2 children

  • Pet friendly hotel! Pets up to 10kg allowed.

  • Easy access to the Lima Convention Center

  • There is an open-air terrace for happy hour and small meetings

Our accommodation(s)

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Hotel location

Novotel Lima San Isidro

Victor Andrés Belaunde 198, San Isidro
15073 LIMA
Peru

GPS:-12.095841, -77.036903

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE 365

Restaurante 365 invites you to discover new flavors & enjoy contemporary cuisine with strong influences from authentic Peruvian cuisine. Open to the public every day for breakfast, lunch and dinner

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,006 reviews

TripAdvisor Rating  4.0/5  997 reviews

Excellent Stay

Customer review rating 5.0/5

Jose N. Business - Confirmed reviews ALL

Novotel in San Isidro, Peru, is a friendly place. I have been staying there since the Hotel opening years ago and always is a welcome place, like my home down in Lima. Good food and superb service.

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

It was very nice stay, good place, well located with good services.

Estimado sr. MOREIRA, Es un placer para nosotros saber que disfrutó de nuestro Hotel y por el buen servicio que le brindamos, que es precisamente lo que nos permite ofrecerle una estadía única y memorable. Es un gusto saber que nos considera un gran hotel. Esperamos pronto poder verlo de vuelta. Reciba un cordial saludo.

Bad smelling and bad attention, terrible.

Customer review rating 1.5/5

Ariel E. Business - Confirmed reviews ALL

When we arrived, receptionists didn’t respect the terms and conditions of the booking. Our hallway and room had a terrible humidity smell. There were not enough towels. The safe was not working. They didn’t resolve anything until the last day of our stay, where they partially apologized.

Dear Mr. Cossio, Thank you for taking the time to tell us about your experience at the Novotel Lima. I am sorry that your experience with room did not meet your expectations; please allow me to express my sincerest apologies. In this seasons the weather in Lima is very wet, probable that is your perception . We will review the room again to prevent the excessive wet We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Lima

Good stay, Great Location, great food and attention.

Customer review rating 3.5/5

Georg V. K. Families - Confirmed reviews ALL

Thea Hotel is Great, but needs some maintenance on the air conditioners… they were too loud! If it wouldn’t have been cold, we would not have slept because of noise of the air conditioner (set to heat a bit up). We had to turn it off to sleep.

Dear Mr. Von Koller, Thank you for taking the time to tell us about your experience at the Novotel Lima. I am sorry that your experience with the air condition did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Lima

Good Stay

Customer review rating 5.0/5

Jo-beth Business - Confirmed reviews ALL

Check in was easy very very friendly and helpful staff members.

Dear Mr. Deireragea Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Novotel Lima

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Other web-users rate our hotel

  • 222 reviews 9/10 Location
  • 344 reviews 6.9/10 Room
  • 591 reviews 9.1/10 Service
  • 9 reviews 8.5/10 WiFi
  • 157 reviews 8.2/10 Breakfast
  • 117 reviews 7.9/10 Cleanliness

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