Novotel Lima San Isidro Hotel 4 stars

Customer review rating 4.5/5 6,652 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Lima San Isidro
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+ 26 Services
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Room 1

Number of guests
Children's age

Best price guarantee

How it works?
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Spacious rooms with free accommodation for two children

  • Ideal hotel for families! Room with capacity for 2 adults and 2 children

  • Pet friendly hotel! Pets up to 10kg allowed.

  • Easy access to the Lima Convention Center

  • There is an open-air terrace for happy hour and small meetings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Kid's space
  • 100% non-smoking hotel
  • Air conditioned
  • Aeropuerto Internac Jorge ChávezPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Kid's space
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service availablePaying

Hotel location

Novotel Lima San Isidro

Victor Andrés Belaunde 198
San Isidro
15073
lima
peru

Tel: +5113159999

Fax: (+51)1/3159900

Check-in from 14h00

Check out up to 12h00

  • Estación Metropolitano Aramburú :  Sur

  • Estación Metropolitano Canadá :  Sur

  • Estación Metropolitano Canaval :  Sur

  • Terminal Terrestre Yerbateros :  San Luis

  • By plane

    Aeropuerto Internac Jorge Chávez At 15km / 9 miles - Shuttle paying

  • By helicopter

    Helipuerto San Isidro At 0km / 0 miles

  • By car

    Avenida Javier Prado Este At 2km / 1 miles

  • By car

    Avenida Paseo de la Republica At 1km / 0 miles

  • By car

    Circuito de Playas At 3km / 2 miles

GPS :-12.095841, -77.036903

Our accommodation(s)

Discover Novotel Lima San Isidro's rooms and let yourself be surprised. The rooms are designed to meet all your needs during your business or leisure trip and all categories offer comfort and free WIFI, Air conditioning and 24-hour room service. Don't forget to take advantage of all the structure provided by our comfortable and functional rooms!

Standard room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard room with 1 double bed and sofa bed

  • Max. number of persons: 4
  • Area: From 24 / 258 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive room with 1 double bed

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Views: Panorama view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive room with 2 single beds

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Room Office: Room w/o bed customized as office for exclusive use during day

  • Max. number of persons: 2
Rooms

Our restaurants and bars

RESTAURANTE 365

Type of cuisine: International

Restaurante 365 invites you to discover new flavors & enjoy contemporary cuisine with strong influences from authentic Peruvian cuisine. Open to the public every day for breakfast, lunch and dinner

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR 365

Non contractual photo

Nothing beats a good drink after a long day. Relax in Bar 365's exclusive outdoor terrace with friends or family. Try delicious snacks & a unique cocktail menu. Don't forget Peru's traditional pisco!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 222

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Lima San Isidro

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,652 reviews

tripadvisor

TripAdvisor Rating 4.0/5

973 reviews

Terrific service

Customer review rating 4.5/5

Dave Z. Couples - 23/03/2020 Confirmed reviews ALL

We stayed in this hotel before and after a tour to the Sacred Valley and Machu Picchu. The facility was very comfortable and well maintained and the staff was extremely responsive and friendly.

Dear Mr. Z. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Great Stay!

Customer review rating 4.5/5

Connie926 Families - 15/03/2020 Confirmed reviews ALL

Lima Novotel is a great hotel, in the lovely, safe San Isidro sector of Lima. The personnel is friendly, welcoming, and professional.

Dear Miss CONNIEOAKLY Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

agradable

Customer review rating 4.5/5

José I. V. Business - 12/03/2020 Confirmed reviews ALL

tranquila

Estimado Sr. V. Muchas Gracias por su comentario positivo acerca de nuestro hotel, Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Reciba un cordial saludo. Gabriela Carrillo Novotel Lima

Good stay

Customer review rating 4.5/5

Mark R. Business - 09/03/2020 Confirmed reviews ALL

I stayed for one week of business in Lima at the Novotel. The service was good and the food was good.

Dear Mr. Rodriguez Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Location, accessibility to sights and restaurants was great!

Customer review rating 4.5/5

Janet Friends - 02/03/2020 Confirmed reviews ALL

Lovely hotel-decor and facilities- providing a superb breakfast buffet.

Dear Miss JOHNSON Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela carrillo Novotel Lima

Lovely hotel and service. Clean and cordial staff

Customer review rating 4.5/5

Sandi C. Solo - 26/02/2020 Confirmed reviews ALL

Lovely stay. Food was good, your front desk staff especially Karen are amazing and very helpful. I appreciated how everyone appeared to want to make us comfortable. The rooms are fresh and clean and comfortable.

Dear Miss C., We very much appreciate your comments regarding your stay at the Novotel Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriela Carrillo Novotel Lima

Excellent staff

Customer review rating 4.5/5

Mike Business - 25/02/2020 Confirmed reviews ALL

First business trip to Lima. Hotel staff was the highlight, very helpful with everything from taxis to restaurants.

Dear Mr R., It is a pleasure to us to greet you and thank you for taking a moment of your valuable time to qualify us. I read your comment and we are very pleased that you enjoyed your stay with us. I´d like to let you know that your reviews are very important for us, because these help to us to improve our service in order to give you the best. Best regards Cesar Cuenca Novotel Lima

Well located

Customer review rating 4.5/5

Anonymous Couples - 25/02/2020 Confirmed reviews ALL

Was on a tour with Gate 1 and hotel was a good pick.

Dear Ms Ware, It is a pleasure to us to greet you and thank you for taking a moment of your valuable time to qualify us. I read your comment and we are very pleased that you enjoyed your stay with us. I´d like to let you know that your reviews are very important for us, because these help to us to improve our service in order to give you the best. Best regards Cesar Cuenca Novotel Lima

Nice accommodations

Customer review rating 4.5/5

Dan N. Couples - 24/02/2020 Confirmed reviews ALL

Enjoyed staff was helpful

Dear Mr n., It is a pleasure to us to greet you and thank you for taking a moment of your valuable time to qualify us. I read your comment and we are very pleased that you enjoyed your stay with us. I´d like to let you know that your reviews are very important for us, because these help to us to improve our service in order to give you the best. Best regards Cesar Cuenca Novotel Lima

Excellent service

Customer review rating 4.5/5

Camilo B. Business - 21/02/2020 Confirmed reviews ALL

The only issue I found was that the machines in the gym needed oil, as when they were used, they would make an annoying squeaking noise. Everything else was perfect!

Dear Mr. B., It is a pleasure to us to greet you and thank you for taking a moment of your valuable time to qualify us. I´d like to let you know that your reviews are very important for us, because these help to us to improve our service in order to give you the best. I read your comment and we are very pleased that you enjoyed your stay with us. One more time thank you for your feedback, and remember at Novotel we work in order to feel you like a home. Best regards Cesar Cuenca Novotel Lima

Helpful staff

Customer review rating 4.5/5

Matt Business - 20/02/2020 Confirmed reviews ALL

Helpful and pleasant staff. Convenient and safe location. Restaurant prices quite expensive relative to options available nearby.

Dear Mr. H. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Very good stay

Customer review rating 4.5/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

great experience.

Estimado Sr. Ruiz, Es un placer poder saludarlo y al mismo tiempo agradecerle su preferencia y por tomarse unos minutos de su valioso tiempo para calificarnos, desde ya le comento que cada uno de sus comentarios es de gran importancia para nosotros pues nos ayudan a conocerlos y a mejorar nuestro servicio cada vez más. Permítame agradecerle la puntuación que nos brinda, lo cual demuestra que su estancia con nosotros fue de su agrado, el ver a nuestros huéspedes felices es nuestro principal motor para servirlos cada día mejor. Esperamos tenerlo muy pronto nuevamente con nosotros. Saludos cordiales Cesar Cuenca Novotel Lima
Customer review rating 4.5/5

P. C. Business - 12/02/2020 Confirmed reviews ALL

Nice people

Dear Mr P., It is a pleasure to us to greet you and thank you for taking a moment of your valuable time to qualify us. I read your comment and we are very pleased that you enjoyed your stay with us. I´d like to let you know that your reviews are very important for us, because these help to us to improve our service in order to give you the best. Best regards Cesar Cuenca Novotel Lima

Cómoda

Customer review rating 4.5/5

Santiago Business - 12/02/2020 Confirmed reviews ALL

Confortable

Estimado Sr. Vásquez Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Reciba un cordial saludo. Gabriela Carrillo Novotel Lima

Do not understand loyalty program

Customer review rating 4.5/5

Javier Business - 08/02/2020 Confirmed reviews ALL

After a friendly explanation to the counter person, I received an email for general manager, asking my feedback. Instead of understand, listen customer and analyze the accor program. Everything was based on legacy, useless and illogical terms and conditions when reservation is done with agency, hotel did not include my stays in the accor card, the excuse is the absurd policy. I slept there and I didn’t no my receive the points

Estimado Sr Casallas, Recordamos su comentario de la última visita y personalmente lo contacte para explicarle las condiciones preestablecidas en el programa de fidelidad de la cadena y que las mismas están reglamentadas a nivel global en el programa de fidelidad. Le recomiendo realizar las reservas de manera directa para evitar este tipo de inconvenientes, así también le comento que todos nuestros términos y condiciones para la obtención de puntos están claramente indicados en la página web del programa de fidelidad, por otra parte recuerde que siempre obtendrá la mejor tarifa disponible a través del programa de fidelidad ALL, el cual tiene como regla garantizar el mejor precio. Lamentamos que la calificación de su experiencia sea basada en esta condición. Ricardo Dolcemascolo Gerente General Novotel Lima

Very quiet

Customer review rating 4.5/5

Panos Business - 06/02/2020 Confirmed reviews ALL

Very quiet room. Well located hotel with kind and helpful staff. Wi-fi was not working properly for many hours one day. I did not like at all when I returned to my room and found that somebody had used my room's toilet during my absence.

Estimado Sr. K., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel Lima San Isidro. Sentimos enormemente que su experiencia con el internet no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Gabriela Carrillo Novotel Lima

Good stay

Customer review rating 4.5/5

Salvador Business - 04/02/2020 Confirmed reviews ALL

it was a very comfortable stay, the only detail was the pool unavailable

Dear Mr Padilla, It is a pleasure to us to greet you and thank you for taking a moment of your valuable time to qualify us. I read your comment and we are very sad that can´t get your expectations during your stay with us. I´d like to let you know that your reviews are very important for us, because these help to us to improve our service in order to give you the best. Best regards Cesar Cuenca Novotel Lima

Comfortable Rooms, well laid out

Customer review rating 4.5/5

David C. Couples - 03/02/2020 Confirmed reviews ALL

For the short stay in Lima, it was a good transportation location to other parts of the city

Dear Mr. C., It is a pleasure to us to greet you and thank you for taking a moment of your valuable time to qualify us. I´d like to let you know that your reviews are very important for us, because these help to us to improve our service in order to give you the best. I read your comment and we are very pleased that you enjoyed your stay with us. One more time thank you for your feedback, and remember at Novotel we work in order to feel you like a home. Best regards Cesar Cuenca Novotel Lima

Not a good location for sight seeing on foot

Customer review rating 4.5/5

Anonymous Couples - 03/02/2020 Confirmed reviews ALL

Lovely hotel, but the room wouldn’t cool down so it was hard to sleep

Dear Ms. Miller, It is a pleasure to us to greet you and thank you for taking a moment of your valuable time to qualify us. I read your comment and we want to thank you for it, but I saw some points that score is low, you can be sure that we going to take actions in order to improve. I´d like to let you know that your reviews are very important for us, because these help to us to improve our service in order to give you the best. Best regards Cesar Cuenca Novotel Lima

Excellent Location, good service

Customer review rating 4.5/5

Alonso A. Business - 02/02/2020 Confirmed reviews ALL

This time air conditioning in my room. It was not able to cool my room enough for making it comfortable

Estimado Sr. Alonso, Reciba un grato saludo de todo el equipo de Novotel Lima, desde ya le agradecemos por brindarnos unos minutos de su valioso tiempo para poder calificarnos, queremos que usted sepa que cada uno de sus comentarios son de mucho valor para nosotros, de esta forma buscamos saber cuáles son las preferencias de nuestros huéspedes y así poder brindarles un servicio cada día mejor, buscando siempre su satisfacción. Lamentamos mucho el incidente y desperfecto con el aire acondicionado durante su estadia, tenga por seguro que pondremos mas atencion a este punto, para que no vuelva a suceder, por otro lado le agradecemos enormemente su feedback . Una vez más nuestro agradecimiento por su valioso tiempo. Saludos cordiales Cesar Cuenca Novotel Lima

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