Novotel Lima San Isidro Hotel 4 stars

Customer review rating 4.5/5 6,931 reviews

ALLSAFE approved hotel

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Novotel Lima San Isidro
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+ 23 Services

Hotel extras

  • Spacious rooms with free accommodation for two children

  • Ideal hotel for families! Room with capacity for 2 adults and 2 children

  • Pet friendly hotel! Pets up to 10kg allowed.

  • Easy access to the Lima Convention Center

  • There is an open-air terrace for happy hour and small meetings

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Lima San Isidro

Victor Andrés Belaunde 198
San Isidro
15073 lima
peru

Tel: +5113159999

Fax: (+51)1/3159900

Check-in from 14h00

Check out up to 12h00

  • Estación Metropolitano Aramburú :  Sur

  • Estación Metropolitano Canadá :  Sur

  • Estación Metropolitano Canaval :  Sur

  • Terminal Terrestre Yerbateros :  San Luis

  • By plane

    Aeropuerto Internac Jorge Chávez At 15km / 9 miles - Shuttle paying

  • By helicopter

    Helipuerto San Isidro At 0km / 0 miles

  • By car

    Avenida Javier Prado Este At 2km / 1 miles

  • By car

    Avenida Paseo de la Republica At 1km / 0 miles

  • By car

    Circuito de Playas At 3km / 2 miles

GPS :-12.095841, -77.036903

Hotel services

RESTAURANTE 365

Restaurante 365 invites you to discover new flavors & enjoy contemporary cuisine with strong influences from authentic Peruvian cuisine. Open to the public every day for breakfast, lunch and dinner

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Room service
    • Breakfast à la carte
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 7 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 208 rooms
    • 5 rooms for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 208 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception Additional charge
Access to property
  • Shuttle
    • JORGE CHAVEZ INT AIRPORT Additional charge
    • LIM Additional charge
  • NOVOTEL
    • On site
    • Private
Well-being
  • IN BALANCE NOVOTEL
    • Covered
  • NOVOTEL
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Video game area

Our accommodation(s)

Discover Novotel Lima San Isidro's rooms and let yourself be surprised. The rooms are designed to meet all your needs during your business or leisure trip and all categories offer comfort and free WIFI, Air conditioning and 24-hour room service. Don't forget to take advantage of all the structure provided by our comfortable and functional rooms!

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 222

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Lima San Isidro

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,931 reviews

TripAdvisor Rating 4.0/5

978 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Estancia agradable

Customer review rating 4.0/5

Giuliano Couples - 05/10/2021 Confirmed reviews ALL

Trato amable. Amplios ambientes.

Estancia agradable

Customer review rating 4.5/5

Kathia Families - 06/08/2021 Confirmed reviews ALL

Segura

Estimado Huesped, Un gusto poder saludarlo, agradecemos su preferencia por elegirnos durante su paso por la ciudad de Lima, así como también el haberse tomado un momento de su valioso tiempo para brindar una calificación a nuestro servicio, quiero mencionarle que nuestro objetivo es servirlos cada día mejor con la finalidad de lograr su completa satisfacción y como herramienta fundamental contamos con sus comentarios, que nos ayudan a saber sus preferencias e inquietudes. Desde ya le agradezco por la puntuación que nos brinda, lo cual demuestra que disfruto su estadía con nosotros, así también le comento que cada uno de sus comentarios será tomado en cuenta por nuestro equipo, para así mejorar en los puntos que usted noto bajos. Una vez más gracias por su atención y comentarios. Saludos cordiales Novotel Lima

Satisfied

Customer review rating 3.5/5

Eduardo P. Couples - 01/08/2021 Confirmed reviews ALL

Have been in various of yor hotels that I have top rated. On arrival I handed my CC and said to charge my stay to it. That same evening at the bar I asked for the bill to sign and I was told that I had no credit. I had to go back to reception ....in other words lousy service at the desk.

Dear Mr. EDUARDO P. , Thank you for taking the time to tell us about your experience at the Novotel Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Novotel Lima

Good stay

Customer review rating 4.5/5

Anonymous Families - 27/07/2021 Confirmed reviews ALL

Nice experience good room service

Customer review rating 5.0/5

Francisco G. Solo - 09/07/2021 Confirmed reviews ALL

Excellent service. Thank you.

Dear Guest, It is a pleasure to us to greet you and thank you for taking a moment of your valuable time to qualify us. I´d like to let you know that your reviews are very important for us, because these help to us to improve our service in order to give you the best. I read your comment and we are very pleased that you enjoyed your stay with us. One more time thank you for your feedback, and remember at Novotel we work in order to feel you like a home. Best regards Novotel Lima

Estancia agradable

Customer review rating 4.0/5

Dario Business - 27/06/2021 Confirmed reviews ALL

Placentera

Estimado Sr. S. Muchas Gracias por su comentario positivo acerca de nuestro hotel, Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Reciba un cordial saludo. Gabriela Carrillo Novotel Lima

well located and good stay

Customer review rating 5.0/5

Mariela A. Families - 26/06/2021 Confirmed reviews ALL

although i spend 2 nights, i had already spent time on your hotel years ago. It is always a pleasure.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima
Customer review rating 5.0/5

Gilda Business - 14/06/2021 Confirmed reviews ALL

Excellent service, with all the protocols.

Dear Miss Mazzotti Thank you for the great review of our hotel, We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Good Place to Stay

Customer review rating 3.5/5

Francisco Couples - 01/06/2021 Confirmed reviews ALL

The service and the infrastructure is very good. There a good Covid protocols too. But there are a couple of things that may be lacking like for example smart tvs with streaming platforms, air conditioning that controls better the temperature, and a minibar with colder temperatures.

Dear Mr. Ismodes Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, .Novotel Lima

Well located & appropriate

Customer review rating 4.5/5

Dante L. Solo - 28/05/2021 Confirmed reviews ALL

Great experience

Dear Mr. L. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Business stay at Lima

TripAdvisor rating 5.0/5

cberber2018 Business - 17/11/2018 TripAdvisor review

Great service and hotel quality. The location is very convenient and has walk distance from different corporative offices. The restaurant offer is great as well and hotel personal make you feel at home.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Good Location Fair Hotel

TripAdvisor rating 4.0/5

Carlos L Solo travel - 16/05/2018 TripAdvisor review

The Hotel is located in a San Isidro, Lima from where you can go to any place of the city in a very convenient way. The Hotel has updated the Lobby but needs to improve other places like the gym that it is old and need to be overhauled right away. Rooms are clean and comfortable. Service is good but the messaging system does not work.. In general, price wise the Hotel is a good place to stay but needs improvements to be done.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lima. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will continue to put in the best of efforts in order to deliver the level of service you have commended us for and we look forward to welcoming you back soon! Sincerely, Novotel Lima

Good Value Friendly Staff

TripAdvisor rating 4.0/5

Dadio1216 Couples - 06/06/2017 TripAdvisor review

Great Breakfast with many choices. Good basic rooms comfortable and adequate. Friendly helpful staff. Good location with park close by for walks and running. Internet ok. Staff was very helpful in arranging transportation and tours. Bar area has a nice outside area for people watching.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback, we will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

keep the good level for the city

TripAdvisor rating 4.0/5

Carlos L Solo travel - 13/05/2017 TripAdvisor review

The Hotel has a good standard. It has a good location from you can be relatively close to many important places of interest in Lima. The hotel is clean and the maintenance is very good. The service is good but surely can be improved to deserve the four starts level.

Dear guest, Thank you to share your experience in Novotel Lima It is always a pleasure to receive positive feedback, we will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Novotel Lima is a very convenient location because of its proximity to main touristic attractions and fine restaurants and cafés. We are looking forward to welcoming you back in the near future. Kind regards, Novotel Lima

Very good experience

TripAdvisor rating 5.0/5

marccI5053QE Business - 16/04/2017 TripAdvisor review

I was very positively surprised by the hotel, well situated for business, clean with very kind staff. The restaurant is also good, breakfast is perfect. I will certainly recommend this establishment for future stays.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

Excellent location and room

TripAdvisor rating 4.0/5

Fernando T Business - 20/03/2017 TripAdvisor review

Location: excellent, near good restaurants, shoppings, etc. Room: executive room is good, size is good, bath and tube, bed, etc are very good... only TV is small and not HD. Also it is too dark. need more light. Restaurant: breakfast is OK, missing a good expresso (not included. Buffet for lunch is great, and for dinner I recommended Ceviche with Pisco Sauer. Infrastructure: wifi is not good, .. connection is very slow and does not work in some areas of hotel. Check out was very, very slow.

Good hotel nice restaurant and gym

TripAdvisor rating 4.0/5

Alexandre V Business - 07/03/2017 TripAdvisor review

It is a very nice hotel, very clean and confortable rooms, quite nice restaurant with a good Peruvian food menu. Nice gym, the swimming pool is not really good. Another advantage, it is pretty close to their port.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

A wonderful stay

TripAdvisor rating 5.0/5

boghos93 Family - 19/01/2017 TripAdvisor review

Especially Cesar and Karen at reception made us feel most welcome and provided valuable information about Lima and the neighbourhood. They are exceptional ambassadors both to Peru and to the Accor. They made our stay special

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

Next to the main restaurants

TripAdvisor rating 5.0/5

wyk973 Couples - 21/12/2016 TripAdvisor review

Close to the best restaurants in Lima. One block from Lima 27 restaurant and Astryd and Gaston. Breakfast at the hotel included. Located in a modern area, next to El Olivar Park. Clean and tidy suits.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Lima

Stay in Lima

TripAdvisor rating 4.0/5

Mauricio C Couples - 19/10/2016 TripAdvisor review

I enjoyed the Novotel Lima, it is located in a nice area in the city, with easy access to other areas. The staff was well trained and very helpful. The rooms are "business like" nothing fancy but they are good. The hotel was very clean and everything operated as expected. A good feature of this hotel is the sound insulation, very good.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricardo Dolcemascolo General Manager

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