Pullman Lima San Isidro 5 stars

Customer review rating (ALL Rating) 4.7/5 1,056 reviews

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Pullman Lima San Isidro - Image 1
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Av Jorge Basadre 595 San Isidro, 15073 LIMA, Peru

Description

Hotel extras

  • Accessibility for people with reduced mobility

  • Heating

  • Outdoor jacuzzi

  • Executive Suite

  • Bar on the restaurant terrace

Our accommodation(s)

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Hotel location

Pullman Lima San Isidro

Av Jorge Basadre 595 San Isidro
15073 LIMA
Peru

GPS:-12.095067, -77.037871

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

RESTAURANTE RESIDENTE

Enjoy a good breakfast buffet, a cocktail in the Lobby Bar in our Resident Restaurant, specialized in Peruvian cuisine with a contemporary flair.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,056 reviews

TripAdvisor Rating  4.5/5  4,308 reviews

Certificate of excellence 2024

Great human factor

TripAdvisor rating 5.0/5

Burke D TripAdvisor review

We stay for bussiness, the location is optimal . The restaurant food choices are tasty and outstanding, (special mention to the sushi choices) The staff is always friendly and very efficient . In total Pullman is a great choice for your stay .

Dear Burked, Thank you for sharing your kind words about your stay at Pullman Lima San Isidro. We are thrilled to know that our prime location, delicious restaurant options—especially the sushi—and the attentiveness of our team contributed to a positive experience during your business trip. Your acknowledgment of our staff's friendliness and efficiency means a lot to us. At Pullman, we strive to ensure every guest feels well cared for. We look forward to welcoming you back on your next visit and continuing to provide exceptional service. Best regards, Mariluz Coloma Duty Manager

Perfect location

Customer review rating 4.0/5

Fm Business - Confirmed reviews ALL

Excellent location, great breakfast, friendly staff. Rooms are big, bed is comfortable.

Extra charge

Customer review rating 1.5/5

Anonymous Friends - Confirmed reviews ALL

Never had experienced being charged extra dollar per pax in a room. I’ve been to hotels around the world and it has never happened. Even our previous hotels did not charge it.

Dear Chi Hang, Thank you for taking the time to share your feedback. We regret that the additional charges for extra guests in the room came as an unpleasant surprise. To clarify, the original reservations were made for three guests (two in one room and one in the other). Upon arrival, we noted two additional guests, which required an adjustment to include them in the stay. The charge of $15 for the first additional guest and $50 for the third person (plus taxes) is in accordance with our hotel policy to ensure we can provide the same high level of service and amenities for all guests. We apologize if this information was not communicated clearly during the reservation process, but also is in your confirmation of Expedia.com. Your feedback about transparency is important, and we will take steps to ensure that any fees are explicitly mentioned during booking to avoid misunderstandings in the future. We hope to have the chance to welcome you back in the future and provide you with a more seamless experience. Best regards, Mariluz Coloma Duty Manager

Perfect experience

Customer review rating 5.0/5

Alvar Business - Confirmed reviews ALL

First time at Pullman, and the experience was amazing! They made me feel at home, great service, clean room and excellent food selection for breakfast buffet and lunch and dinner options.

Dear Alvar, Thank you for sharing your wonderful experience with us! We are delighted to know that your first stay at Pullman exceeded your expectations and made you feel at home. It’s fantastic to hear that you enjoyed our great service, the cleanliness of your room, and the excellent variety of food during breakfast, lunch, and dinner. Your kind words mean a lot to us. We are especially grateful for your recognition of the entire team, from the front desk and beyond. It’s our pleasure to make your stay as seamless and enjoyable as possible. We look forward to welcoming you back for another perfect experience in the future! Best regards, Mariluz Coloma Duty Manager

Good stay

Customer review rating 3.0/5

Lungile Solo - Confirmed reviews ALL

Great hotel in a good location. Problem is the hold on your credit card. 8 days later and I'm still waiting for the hold to be lifted despite promising it would be done in a day.

Dear Lungile, Thank you for sharing your feedback. We’re delighted to hear that you enjoyed your stay with us, especially our great location and the helpful recommendations from our front desk team. We will make sure to recognize the gentleman who contributed to your positive experience. We sincerely apologize for the inconvenience caused by the delay in lifting the hold on your credit card. Please rest assured that we are looking into this matter with urgency to ensure it is resolved promptly. Your feedback is invaluable and will help us improve our processes moving forward. We hope to welcome you back in the future and provide you with a flawless experience. Best regards, Mariluz Coloma Duty Manager

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Other web-users rate our hotel

  • 142 reviews 9.6/10 Location
  • 274 reviews 8.4/10 Room
  • 527 reviews 9.2/10 Service
  • 5 reviews 8.7/10 WiFi
  • 185 reviews 9.2/10 Breakfast
  • 178 reviews 9.3/10 Food
  • 90 reviews 9.3/10 Vibe
  • 88 reviews 9.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.