Pullman Lima San Isidro (Ex Atton) Hotel 4 stars

TripAdvisor rating 4.5/5 3,537 reviews
Pullman Lima San Isidro (Ex Atton)
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Hotel extras

  • Modern, minimalist design and comfortable facilities

  • The best option to organize events in Lima

  • Restaurant, bar, swimming pool, gym, business center and more

  • Airport Shuttle Service Available 24 hours (payment)

  • Excellent option to enjoy the best of Peruvian gastronomy

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LaundromatPaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 8 meeting room(s)
  • Self service business centre

Hotel location

Pullman Lima San Isidro (Ex Atton)

Av Jorge Basadre 595 San Isidro
15073
lima
peru

Tel: +5112081200

Fax: (+51)1/2081200

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AEROPUERTO INT JORGE CHAVEZ At 14km / 8.7 miles

GPS :-12.095067, -77.037871

Our accommodations

Spacious and comfortable rooms for perfect rest. Soundproofed, non-smoking and with all the comforts to make your stay the best.

SUPERIOR Room with 1 King Size bed

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Mini Bar

SUPERIOR Room with 2 Queen Size beds

  • Max. number of persons: 3
  • Area: From 32
  • Mini Bar

  • Max. number of persons: 3
  • Area: From 32

JUNIOR SUITE with 1 King Size bed

  • Max. number of persons: 3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Mini Bar

Our restaurants and bars

RESTAURANT AND BAR CHABUCA

Type of cuisine: Regional

It is an excellent option to enjoy the best of Peruvian gastronomy, in the heart of San Isidro. The menu has unforgettable options offering a wonderful balance of rich and light at the same time.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bar

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 228

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Pullman Lima San Isidro (Ex Atton)

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

273 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,537 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Relaxing and excitement

Customer review rating 4.6/5

Alexander S. Couples - 05/01/2020 Confirmed reviews ALL

Our stay was pleasantly well. Unfortunately it was just one night. The room was good. The bed was extremely pleasant. However, the TV was too old for a hotel this category. The experience at the restaurant was great especially the waiters. All the people at the hotel were very kind with us.

Estimado Sr. S., Es un placer saludarlo. Permítame agradecerle por su tiempo empleado en realizar nuestra encuesta de satisfacción. Comentarios positivos como el suyo acerca de nuestro hotel nos permiten seguir esforzándonos diariamente para mejorar el servicio que brindamos. Quisiera invitarlo a brindarnos sus comentarios y experiencia de nuestro hotel por Trip Advisor en el siguiente link: https://www.tripadvisor.cl/UserReview-g294316-d21…-Hotel_Pullman_Lima_San_Isidro-Lima_Lima_Region.html Esperamos poder recibirlo en una próxima ocasión. Cordialmente, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Very good

Customer review rating 4.6/5

John S. Couples - 05/01/2020 Confirmed reviews ALL

Good service, good attitude by staff, in general very good

Dear Mr. s., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will be shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We are waiting for you here today! Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…
Customer review rating 4.6/5

Anonymous Couples - 05/01/2020 Confirmed reviews ALL

Very pleasant. Staff were friendly and helpful. I would have liked the pool to stay open later for adults only, maybe from 7-9pm or 8-10pm.

Dear Ms.V., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. I am redirecting you comment about the pool to our GM in order to evaluate it. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Excellent Choice

Customer review rating 4.6/5

Anonymous Families - 03/01/2020 Confirmed reviews ALL

We enjoyed our stay at the Pullman San Isidro. The room was comfortable, the service was professional, and the facility was new. Just the hotel services are a bit overpriced based on the Peruvian standard.

Dear Guest, It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. If you have any additional comments about the check out process, I would be glad to receive them, they will help us to improve the product and service we provide. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…
Customer review rating 4.6/5

Brittney C. Business - 16/12/2019 Confirmed reviews ALL

Experience was amazing. Customer service was wonderful. Taxi access was perfect. hotel staff in from walking in to walking out, provided top tier service. I would recommend the Pullman to anyone.

Dear Ms. C., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Very happy Englishman.

Customer review rating 4.6/5

Dr. J. P. M. Business - 16/12/2019 Confirmed reviews ALL

Excellent in every way, especially the friendly, courteous and most efficient service given to us, and especially to my wife, who was sick during our visit, by CARMEN in the dining room/restaurant. Please be sure to let Sra. Carmen know that my wife and I have made this comment about her. She is a credit to the Pullman.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman San Isidro Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with Carmen, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Reategui F&B Manager

Excellent service for honeymoon

Customer review rating 4.6/5

Ramón E. Couples - 16/12/2019 Confirmed reviews ALL

Everyone is really nice, they love their work, and are proud to work in Pullman. Thanks for everything

Dear Mr. E., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will be glad to receive you in a further opportunity in Pullman Lima San Isidro!. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Nice property & competent staff

Customer review rating 4.6/5

Jeff M. Business - 15/12/2019 Confirmed reviews ALL

Check in took too long late in eve, room perfect, friendly , professional restaurant team, check out good

Dear Mr. M., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We assure you it will be shared with the team. Regarding the delay on the check in process, I apologize. I commit to review it personally. A note has been added to your profile in order to prevent this situation in a further opportunity. We will be glad to receive you once again. Kindly if you have any additional comment, I stay at your disposal. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Excellent stay but not the best location for tourists

Customer review rating 4.6/5

Manxl Couples - 12/12/2019 Confirmed reviews ALL

Lovely room - large with all amenities. Staff were excellent and the food quite exceptional for a hotel restaurant. Bar service was also excellent - the bartender can mix a mean Negroni! The only thing we didn't like about the hotel was its location which in the "Embassy district", wasn't really suitable for tourists. Virtually no shops, minimal restaurants and a long way in terribly congested traffic to either the old town or Miaflores district..

Dear Mr. K., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. Unfortunately, as you mentioned, the district we are located in is mostly corporate. This complicates traffic a lot. That is why we make a daily effort to delight our guests with the service we provide. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Lovely, welcome reception throughout

Customer review rating 4.6/5

Mark G. Business - 03/12/2019 Confirmed reviews ALL

Comfortable, service was great and rooms and gym were ideal for me . The food was also of really good quality with also having a friendly bar area to relax of work

Dear Mr. G., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will be shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Excelente Experiencia.

Customer review rating 4.6/5

Luis R. Business - 02/12/2019 Confirmed reviews ALL

Agradable.

Estimado Sr. Gamez, Es un gusto saludarlo por este medio. Permítame agradecerle por su tiempo en llenar nuestra encuesta de satisfacción. Siempre es un gusto recibirlo. Comentarios positivos como el suyo acerca de nuestro hotel nos permiten seguir esforzándonos diariamente para mejorar el servicio que brindamos. Esperamos poder recibirlo en una próxima ocasión. Cordialmente, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Good

Customer review rating 4.6/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Service was great as usual but a loud noice from the building next door was very unpleasant specially at night time. Electrogen equipment was the explanation yet it was very noisy and I had not experienced during my previous stays with you at the same hotel. It is something to reconsider because I had trouble sleeping and had to work the next mornings.

Estimada Srta. Goycoolea, Un gusto saludarla nuevamente. En primer lugar quisiera agradecerle por tomarse el tiempo de llenar nuestra encuesta de satisfacción, esto realmente nos ayuda a crecer y mejorar cada día. Por otro lado, lamento mucho que haya tenido la incomodidad del sonido molesto proveniente del edificio vecino. Nos hubiera gustado pueda tomar el cambio de habitación a la Junior Suite de cortesía para poder salvar las últimas noches. He ingresado cada detalle en su perfil para dar una habitación lo más silenciosa posible en una próxima oportunidad. Quisiera aprovechar en consultarle si tiene alguna duda sobre su membresía Le Club, pues veo su satisfacción no ha sido la deseada. Fue un gusto atenderla y quedo a su total disposición para lo que necesite. Cordialmente, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Confort and Elegance but...

Customer review rating 4.6/5

Joaquin Families - 28/11/2019 Confirmed reviews ALL

It was exactly what someone would expect. The only thing that was terribly unconfortable was that the reception had constantly an excess of fragance. This wasnt just normal ambient fragance, this was annoying. I dont know why this could be necessary since in almost any hotel you will have this amount of fragance.

Dear Mr. O., It is a pleasure to greet you. I would like to thank you for your time responding our satisfaction survey, it is very important to us. We appreciate your comment about the hotel fragrance, I am reporting your perception to our General Manager. Regarding the rooms on separated floors, I am afraid the reason was the availability of the moment due check out time is noon. We apologize if this was uncomfortable for you and your family. We commit to make it up in a next opportunity. If you have any other comment you would like to share with me, I would be glad to receive them. Cordially, Meylin Figuero Tonfat Duty Manager Pullman Lima San Isidro HB…

Lovely stop over in Lima

Customer review rating 4.6/5

David J. Couples - 27/11/2019 Confirmed reviews ALL

It was as good as it could be great location wonderfull service - Renzo could not have been anymore help full

Dear Mr. J., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team and of course with Renzo. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Good

Customer review rating 4.6/5

Grace Friends - 24/11/2019 Confirmed reviews ALL

Nice hotel, nice rooms, very good cleaning service in room, very nice employees.

Dear Grace, We very much appreciate your comments regarding your stay at the Pullman San Isidro Lima (Ex Atton). Unfortunately we couldn't fulfill your expectations regarding our breakfast buffet, it will be very helpful if you can comment me what would like to find or change in our breakfast, or if something happen during your visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Reategui Food & Beverage Manager

Satisfactorio

Customer review rating 4.6/5

Anonymous Couples - 20/11/2019 Confirmed reviews ALL

OK

Estimado Sr. Gaete, Es un placer saludarlo. Le agradecemos por su tiempo en llenar nuestra encuesta de satisfacción, esto es muy importante para nosotros. Tenga por seguro que estamos tomando en cuenta los aspectos que podemos mejorar. En caso pueda compartirme algunos detalles específicos, quedo a su total disposición, nos ayudaría a mejorar el producto y servicio que brindamos. Esperamos poder pronto recibirlo nuevamente. Estamos comprometidos a superar sus expectativas en una próxima oportunidad. Cordialmente, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Business Trip to Lima

TripAdvisor rating 4.5/5

Explorer819727 Business - 20/11/2019 TripAdvisor review

Excellent service all around from the staff and the food the location was excellent as well and the responsiveness whenever I asked for assistance. The lobby was very pleasant with the furniture layout and the bar area as well

Dear Explorer, On behalf of Pullman's San Isidro team, we would like to thank you for sharing your comment with the rest of the travelers. We feel very proud that your stay with us fulfilled your expectations. Our commitment is your return this is why we hope to see you soon in the near future. Thank you very much for your recommendation! Kind Regards, Sophia Candela Front Office Manager

Home away from home!

Customer review rating 4.6/5

Julissa R. Business - 19/11/2019 Confirmed reviews ALL

Every member of the team always makes me feel like home. They greed me with a smile! The facilities are wonderful but it would not be the same without the staff you have working there. They make a big difference every time I stay there! Thank you all!!!

Dear Ms. R., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. Thank you so much! We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Very nice stay at a very nice place

Customer review rating 4.6/5

Miklós S. Business - 14/11/2019 Confirmed reviews ALL

Very nice hotel from the point of design (I'm an architect by profession) very nice good and service and in a very good district of Lima

Dear Mr. Szovenyi, It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Loud music playing from 6am - 12 midnight

TripAdvisor rating 4.5/5

Departure62077466276 Couples - 09/11/2019 TripAdvisor review

Stayed in Peru for 13 days at 4 hotels and with Pullman being the most expensive and highest end, but I ended up with the worst sleep out of the 4 because of loud party-type music playing somewhere in the Hotel straight from 6am-12midnight which I could hear the music and bass in my room (200s section). For such a high end and expensive hotel I expect to be able to sleep at night. Only reason why I don't give it 1 star is because the staff put in good effort to try to find the source of the music and lower it but that only decreased the noisiness instead of solving it.

Dear Wayne, On behalf of Pullman's Lima San Isidro team we would like to thank you for sharing your comment. It is very important for us to know the opinions of our guests; scores like yours helps us to continue improving in the level of service we offer, that’s why we appreciate your comment about the music in the lobby and apologized for this inconvenience, we would like to let you know that we are taking actions in order to avoid situations like the aforementioned. Hope you give us another opportunity to demonstrate the quality service for which we are recognized. Kind Regards, Sophia Candela Front Office Manager
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