Pullman Lima San Isidro (Ex Atton) Hotel 4 stars

Customer review rating 4.7/5 393 reviews
Pullman Lima San Isidro (Ex Atton)
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Hotel extras

  • Modern, minimalist design and comfortable facilities

  • The best option to organize events in Lima

  • Restaurant, bar, swimming pool, gym, business center and more

  • Airport Shuttle Service Available 24 hours (payment)

  • Excellent option to enjoy the best of Peruvian gastronomy

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LaundromatPaying
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 8 meeting room(s)
  • Self service business centre

Hotel location

Pullman Lima San Isidro (Ex Atton)

Av Jorge Basadre 595 San Isidro
15073
lima
peru

Tel: +5112081200

Fax: (+51)1/2081200

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AEROPUERTO INT JORGE CHAVEZ At 14km / 8.7 miles

GPS :-12.095067, -77.037871

Our accommodations

Spacious and comfortable rooms for perfect rest. Soundproofed, non-smoking and with all the comforts to make your stay the best.

SUPERIOR Room with 1 King Size bed

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Mini Bar

SUPERIOR Room with 2 Queen Size beds

  • Max. number of persons: 3
  • Area: From 32
  • Mini Bar

  • Max. number of persons: 3
  • Area: From 32

JUNIOR SUITE with 1 King Size bed

  • Max. number of persons: 3
  • Area: From 37
  • Views: City side *

* Subject to availability

  • Mini Bar

Our restaurants and bars

RESTAURANT AND BAR CHABUCA

Type of cuisine: Regional

It is an excellent option to enjoy the best of Peruvian gastronomy, in the heart of San Isidro. The menu has unforgettable options offering a wonderful balance of rich and light at the same time.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bar

Photo non contractuelle / Strictly non binding

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 228

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 130 people

Find out more

Our guest reviews for
Pullman Lima San Isidro (Ex Atton)

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

393 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,549 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good service

Customer review rating 4.7/5

Oriol Business - 14/02/2020 Confirmed reviews ALL

very nice

Estimado Sr. Roige, Es un placer saludarlo. Permítame agradecerle por su tiempo empleado en realizar nuestra encuesta de satisfacción. Para nosotros es muy importante la opinión de nuestros huéspedes, es por ello que nos alegra que haya podido disfrutar de nuestras facilidades y que el servicio que brindamos haya superado sus expectativas. Con respecto al café , tenga por seguro que le haremos llegar su comentario al departamento correspondiente para que pueda revisarlo, este tipo de observaciones nos ayudan a mejorar el servicio brindado. Esperamos poder recibirlo en una próxima ocasión. Cordialmente, Xiomara Núñez Romero Front Desk Supervisor Pullman Lima San Isidro HB…

Very Good Experience

Customer review rating 4.7/5

Karl H. Business - 07/02/2020 Confirmed reviews ALL

Stayed for 4 days on business trip, overall facilities and staff excellent. I would not hesitate to return in the future or recommend to fellow colleagues.

Dear Mr. H., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Always super!

Customer review rating 4.7/5

Miklós S. Business - 01/02/2020 Confirmed reviews ALL

Very nicely designed hotel (I'm an architect myself), superb Peruvian food of their own restaurant and kitchen with very nice service and located in one of the best business places of Lima

Dear Mr. Szovenyi, It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…
Customer review rating 4.7/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

Breakfast were expensive than expected and althought I only took two breakfasts during the days I were there, three were charged to my account.

Estimada Sra Martinez, En nombre del equipo Pullman Lima San Isidro, quisiera saludarla y agradecerle por tomarse el tiempo de realizar nuestra encuesta de satisfacción y brindarnos su valiosa impresión sobre la calidad del servicio que prestamos. Para nosotros es de suma importancia conocer las opiniones de nuestros huéspedes al momento de fijar nuestros objetivos, para así continuar implementando programas de mejora y lograr superar sus expectativas. Lamentamos mucho que haya tenido inconvenientes con la explicación de su cuenta al momento del check out y también de no ser claros al momento de dar la información sobre el costo de la persona adicional y con las condiciones de la reserva, la cual fue realizada sin desayuno incluido, ya que el cobro adicional de $15.00 usd de 3 noches, fue por la persona adicional, mas no del desayuno. En Pullman Lima San Isidro, estamos totalmente comprometidos en que nuestros huéspedes quieran volver, y por ello continuamente consideramos la implementación de servicios, procesos o productos que mejoren la experiencia de nuestros clientes, es por eso que estamos tomando en consideración sus comentarios, por lo cual estaremos encantados que nos dé una nueva oportunidad de recibirla nuevamente muy pronto por el hotel y poder superar sus expectativas. Quedo a su disposición y me puede contactar para lo que necesite. Saludos cordiales, Sophia Candela Jefe de Recepción so…

Good service

Customer review rating 4.7/5

Gabriel G. Business - 29/01/2020 Confirmed reviews ALL

I had very good experience especially the service of staff in front desk and restaurant

Dear Mr. G., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will make sure you have the best Wifi connection in your next visit. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Very good hotel

Customer review rating 4.7/5

Rubén Business - 27/01/2020 Confirmed reviews ALL

I think the hotel has great services except the gym but in general there is no doubt you can stay

Dear Mr. Diez , We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with the front desk team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have any additional comment about the gym, I would be glad to receive them, they will help us to improve the product and service we provide. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xiomara Núñez Romero Front Desk Supervisor Pullman Lima San Isidro HB…
Customer review rating 4.7/5

Anonymous Business - 24/01/2020 Confirmed reviews ALL

The gym can be more updated. There is plenty of room

Dear Mr. Angulo It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will be glad to receive you in a further opportunity. Cordially, Xiomara Núñez Romero Front Desk Supervisor Pullman Lima San Isidro HB…

Good stay

Customer review rating 4.7/5

Maryann Couples - 23/01/2020 Confirmed reviews ALL

Pleasnt

Dear Mrs. K., It is a pleasure greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We are pleased to know you enjoyed your stay. If you have any additional comments, I would be glad to receive them, they will help us to improve the product and service we provide We will be delighted to receive you in a further opportunity. Cordially, Xiomara Núñez Romero Front Desk Supervisor Pullman Lima San Isidro HB…

Beautiful hotel, unique experience, great setting in the mountains

Customer review rating 4.7/5

Amy Solo - 22/01/2020 Confirmed reviews ALL

I stayed for only one night but was blown away by the unique hotel layout & beautiful wood in the rooms. My view even from my bathroom window was gorgeous- mountains!! Very good service as well.

Dear Ms. S., We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are very glad that you have enjoyed our infrastructure, decoration and the great service we offer every day. We assure you your comment will be shared with the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xiomara Núñez Romero Front Desk Supervisor Pullman Lima San Isidro HB…

Great hotel great location

Customer review rating 4.7/5

Gabriel M. Business - 18/01/2020 Confirmed reviews ALL

Good hotel with great location and service

Estimado Sr. M. Es un placer saludarlo. Permítame agradecerle por el tiempo empleado en realizar nuestra encuesta de satisfacción. Comentarios positivos como el suyo acerca de nuestro hotel nos permiten seguir esforzándonos diariamente para mejorar en el servicio que brindamos. Esperamos poder recibirlo en una próxima ocasión. Cordialmente, Xiomara Núñez Romero Front Desk Supervisor Pullman Lima San Isidro HB…

Excellent

Customer review rating 4.7/5

Jose L. M. Families - 15/01/2020 Confirmed reviews ALL

Excellent stay! People is incredible always looking how to make things happen; for instance, Jesus Romero at the Restaurant, he was extremely empathic and always supporting on our needs, my family appreciated a lot his attitude and service. Then, people from laundry took my wife clothes and delivered within same day even we requested after established time. All staff was pending of mi wife health (she was sick during our stay) and offered a nebulization with no cost (finally it was not necessary). People responsible for cleaning our rooms did it even at night (out of expected time) Really great! Hotel facilities very nice and comfortable.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman San Isidro Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with Jesus from the restaurant. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xiomara Núñez Romero Front Desk Supervisor Pullman Lima San Isidro HB…

Relaxing and excitement

Customer review rating 4.7/5

Alexander S. Couples - 05/01/2020 Confirmed reviews ALL

Our stay was pleasantly well. Unfortunately it was just one night. The room was good. The bed was extremely pleasant. However, the TV was too old for a hotel this category. The experience at the restaurant was great especially the waiters. All the people at the hotel were very kind with us.

Estimado Sr. S., Es un placer saludarlo. Permítame agradecerle por su tiempo empleado en realizar nuestra encuesta de satisfacción. Comentarios positivos como el suyo acerca de nuestro hotel nos permiten seguir esforzándonos diariamente para mejorar el servicio que brindamos. Quisiera invitarlo a brindarnos sus comentarios y experiencia de nuestro hotel por Trip Advisor en el siguiente link: https://www.tripadvisor.cl/UserReview-g294316-d21…-Hotel_Pullman_Lima_San_Isidro-Lima_Lima_Region.html Esperamos poder recibirlo en una próxima ocasión. Cordialmente, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Very good

Customer review rating 4.7/5

John S. Couples - 05/01/2020 Confirmed reviews ALL

Good service, good attitude by staff, in general very good

Dear Mr. s., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will be shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We are waiting for you here today! Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…
Customer review rating 4.7/5

Anonymous Couples - 05/01/2020 Confirmed reviews ALL

Very pleasant. Staff were friendly and helpful. I would have liked the pool to stay open later for adults only, maybe from 7-9pm or 8-10pm.

Dear Ms.V., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. I am redirecting you comment about the pool to our GM in order to evaluate it. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Excellent Choice

Customer review rating 4.7/5

Anonymous Families - 03/01/2020 Confirmed reviews ALL

We enjoyed our stay at the Pullman San Isidro. The room was comfortable, the service was professional, and the facility was new. Just the hotel services are a bit overpriced based on the Peruvian standard.

Dear Guest, It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. If you have any additional comments about the check out process, I would be glad to receive them, they will help us to improve the product and service we provide. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…
Customer review rating 4.7/5

Brittney C. Business - 16/12/2019 Confirmed reviews ALL

Experience was amazing. Customer service was wonderful. Taxi access was perfect. hotel staff in from walking in to walking out, provided top tier service. I would recommend the Pullman to anyone.

Dear Ms. C., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Very happy Englishman.

Customer review rating 4.7/5

Dr. J. P. M. Business - 16/12/2019 Confirmed reviews ALL

Excellent in every way, especially the friendly, courteous and most efficient service given to us, and especially to my wife, who was sick during our visit, by CARMEN in the dining room/restaurant. Please be sure to let Sra. Carmen know that my wife and I have made this comment about her. She is a credit to the Pullman.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Pullman San Isidro Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with Carmen, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Reategui F&B Manager

Excellent service for honeymoon

Customer review rating 4.7/5

Ramón E. Couples - 16/12/2019 Confirmed reviews ALL

Everyone is really nice, they love their work, and are proud to work in Pullman. Thanks for everything

Dear Mr. E., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We will be glad to receive you in a further opportunity in Pullman Lima San Isidro!. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Nice property & competent staff

Customer review rating 4.7/5

Jeff M. Business - 15/12/2019 Confirmed reviews ALL

Check in took too long late in eve, room perfect, friendly , professional restaurant team, check out good

Dear Mr. M., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. We assure you it will be shared with the team. Regarding the delay on the check in process, I apologize. I commit to review it personally. A note has been added to your profile in order to prevent this situation in a further opportunity. We will be glad to receive you once again. Kindly if you have any additional comment, I stay at your disposal. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…

Excellent stay but not the best location for tourists

Customer review rating 4.7/5

Manxl Couples - 12/12/2019 Confirmed reviews ALL

Lovely room - large with all amenities. Staff were excellent and the food quite exceptional for a hotel restaurant. Bar service was also excellent - the bartender can mix a mean Negroni! The only thing we didn't like about the hotel was its location which in the "Embassy district", wasn't really suitable for tourists. Virtually no shops, minimal restaurants and a long way in terribly congested traffic to either the old town or Miaflores district..

Dear Mr. K., It is a pleasure to greet you. I would like to thank you for filling out our satisfaction survey, it is very important to us. We assure you your comment will shared with the team. Positive comments like yours encourage us to keep enjoying and improving the service we provide every day. Unfortunately, as you mentioned, the district we are located in is mostly corporate. This complicates traffic a lot. That is why we make a daily effort to delight our guests with the service we provide. We will be glad to receive you in a further opportunity. Cordially, Meylin Figueroa Tonfat Duty Manager Pullman Lima San Isidro HB…
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