Ibis Lima Larco Miraflores 3 stars

Customer review rating (ALL Rating) 4.4/5 1,378 reviews

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Ibis Lima Larco Miraflores - Image 1
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Avenida Larco 1140, Miraflores, Lima 18 LIMA, Peru

Description

Hotel extras

  • Ideal hotel for families

  • Pet friendly hotel! Pets up to 33lbs (15kg) are welcome

  • Children up to 11 years old are free

  • Free WiFi in all areas

  • After office available every Thursday to celebrate with your friends

Our accommodation(s)

Hotel location

Ibis Lima Larco Miraflores

Avenida Larco 1140, Miraflores
Lima 18 LIMA
Peru

GPS:-12.129082, -77.03006

Telephone
Fax +51 1 6348888

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

QCEVICHE!

QCeviche! restaurant is a great choice to taste the best of Peruvian cuisine. Offering a menu with unique preparations of the country's most popular dishes, like ceviche, in a relaxed, modern setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,378 reviews

TripAdvisor Rating  4.0/5  3,355 reviews

Certificate of excellence 2024

Good

Customer review rating 5.0/5

Ángel Q. Solo - Confirmed reviews ALL

I have good time good people.

Dear Angel We very much appreciate your comments regarding your stay at the Ibis Lima Larco Miraflores. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Molina General Manager Ibis Lima Larco Miraflores

NICE HOTEL

Customer review rating 4.0/5

W. Families - Confirmed reviews ALL

GREAT CUSTOMER SERVICE

Dear Diana Thank you very much for your words, it is a pleasure to know that you enjoy your stay with us. We thank you for sharing your experience with us and we will make sure your next visit is as pleasant as the last. Receive a cordial greeting.. Sincerely, Carlos Molina General Manager Ibis Lima Larco Miraflores

Good location, complicated floor plan, no tax exemption option when pay online

Customer review rating 2.5/5

Dr. T. Business - Confirmed reviews ALL

Close to Larcoma shopping mall, tourist information center, restaurants, etc. Each floor has a few zigzags and some rooms are far from emergency exits - a little concerned for an earthquake prone country like Peru. Only one of the four USB chargers was working. As I short term visitor, I am not supposed to pay 18% tax but that’s not an option when booking online. I thought I could request for the tax refund at the check in like any other hotels in Peru do, but the staff said it’s not possible to refund nor to credit it to my Accor member account as it’s fixed for this hotel only. The only option is for me to consume something at the hotel restaurant or bar. I didn’t want to eat and I don’t drink alcohol, so I just had to absorb the amount and 18% is not small. I doubt if Ibis actually paid the tax amount to the government, though, as the record will show that my stay was not subjected to consumer tax. The assistant manager of the hotel was so kind to provide basic breakfast bag to all guests who left early in the morning before the restaurant was opened.

Dear Nigoon J., Thank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Tourists in Perú could be exempt from IGV as DL 919 according to law, as long as the account is paid directly by the guest, with the presentation of your passport and Andean Immigration Card with seal and date of entry country, with less than 60 days of stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the next few days we will be communicating with you. Sincerely, Carlos Molina General Manager Ibis Lima Larco Miraflores

Agradable

Customer review rating 5.0/5

Cesar Couples - Confirmed reviews ALL

me gusto

Dear Dimas F., We very much appreciate your comments regarding your stay at the ibis Lima Larco Miraflores. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carlos Molina General Manager Ibis Lima Larco Miraflores

Could be so much better

TripAdvisor rating 3.0/5

Ernest Joachim K Couples - TripAdvisor review

The location is great, but that's about all that my wife and I can say that's positive.Yes, the rooms are clean, but they are small and cramped. The beds are narrow. We stayed three nights. The first night, the TV quit twice and it took an hour for someone to check on it. At the reception desk, no one could explain what papers we were signing. The breakfast buffet (which is good) doesn't really start at 6 but at 6:300, so beware if you have an early flight. They said you could have breakfast at the bar from 6-6:30, but what we witnessed was no service and trash. (See the attached photos). Oh, and you can enjoy some loud rock music in the lobby to start off your day.

Dear Ernest Thank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are sorry that your experience with us did not meet your expectations. However, currently we have already improved our cleaning process. We hope to serve you again in the next opportunity. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the next few days we will be communicating with you. Sincerely, Carlos Molina General Manager Ibis Larco Miraflores

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Other web-users rate our hotel

  • 990 reviews 9.8/10 Location
  • 996 reviews 5.3/10 Room
  • 978 reviews 8.3/10 Service
  • 45 reviews 6.7/10 WiFi
  • 658 reviews 8/10 Breakfast
  • 495 reviews 4.4/10 Comfort
  • 362 reviews 7.5/10 Cleanliness
  • 6 reviews 0/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.