Pullman Lima Miraflores 5 stars

Customer review rating (ALL Rating) 4.7/5 408 reviews

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Pullman Lima Miraflores - Image 1
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Juan Fanning 515 - 525, 15074 Lima, Peru

Description

Hotel extras

  • Located in Miraflores, the best tourist neighborhood in Lima

  • Bilingual professional at the front desk available 24 hours a day

  • Minutes from the beach, we offer ocean view rooms

  • Children under 11 years old are free of charge

  • Pets not allowed

Our accommodation(s)

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Hotel location

Pullman Lima Miraflores

Juan Fanning 515 - 525
15074 Lima
Peru

GPS:-12.1298134, -77.0296266

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PLURAL RESTAURANTE BAR & LOUNGE

Come to one of our restaurants at Pullman Lima Miraflores to enjoy Lima's top gourmet option.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  408 reviews

Customer review rating 4.0/5

Gregory J. I. Families - Confirmed reviews ALL

Pullman came recommended online as one of the better hotels in Lima and didn't disappoint. Booking was a little more complicated on their website as I couldn't book two different types of rooms at the same time. I needed to call their hotel long distance and the concierge was able to tell me how to do that online. The concierge who checked us in was very pleasant and spoke English which is appreciated as our Spanish is non-existent. The junior suite was very spacious and well appointed. The regular suite with two double beds was average in size. Room service was very good, even when they had to come back to clean our rooms. The breakfast was great, very ripe fruits, lactose free milk substitutes, fresh pastries, good quality hot foods, overnight oats, and excellent ordered dishes. The only complaint I would have would be trying to flag down a waiter for coffee or to order, they never seemed to be looking up. A couple of times I had to keep asking for a dish that I'm pretty sure was missed in an order. I'm not sure if they are understaffed and keep forgetting things.

Dear Gregory, Thank you for choosing Pullman Lima and for taking the time to share such a comprehensive review. We are delighted to know that our suites, room service, and the variety of our breakfast buffet exceeded your expectations. We sincerely apologize for the difficulties you encountered during the booking process and for the lapses in service during breakfast. Providing a seamless and attentive experience is our top priority, and we regret that we fell short in these instances. Please be assured that your feedback regarding the website and the breakfast service pace has been shared with our IT and Food & Beverage managers to implement the necessary improvements. It was a pleasure to assist you, and we look forward to welcoming you back for an even more flawless stay in the future. Warm regards, Yossilú Guzmán Director of Rooms Division

Customer review rating 4.0/5

Rossano S. Couples - Confirmed reviews ALL

We stayed a few days at this hotel, which is located in Miraflores. The hotel is quite nice and very well presented, room was good size and very clean. We upgraded to access the executive lounge, however after all the upgrade wasn’t worth due to the very limited provision of food and drinks available. Alcoholic drinks are only available 6-8pm, which kinda defeats the point of having access to the lounge. The rooftop pool and bar are a nice area, however during our stay quite unpleasant due to the construction works being carried out in the building facing the pool. Personnel was extremely polite and available and made sure we felt welcome and at home. Overall a good experience, maybe with a few points of improvement.

Dear Rossano, Thank you for taking the time to share your feedback regarding your recent stay at Pullman Lima Miraflores. We are pleased to hear that you found our hotel to be well presented and that our team made you feel welcome during your visit. We appreciate your comments regarding the executive lounge. We strive to provide a pleasant experience for all our guests, and your insights about the food and drink offerings will be taken into consideration for future enhancements. We understand that the restricted hours for alcoholic beverages may not have met your expectations. Additionally, we apologize for any inconvenience caused by the construction work near the rooftop pool area. We understand that this can affect the enjoyment of your stay, and we are actively working to minimize disruptions. We value your constructive feedback and hope to welcome you back in the future, with improvements in mind. Best regards, Pullman Lima Miraflores

Customer review rating 5.0/5

Farkhnaz G. Business - Confirmed reviews ALL

Excellente!

Dear Farkhnaz, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Yossilú Guzmán Director of Rooms Division

Customer review rating 4.5/5

Sandipkumar N. Business - Confirmed reviews ALL

Good experience from check-in to check-out

Dear Sandipkumar, Thank you for your positive feedback regarding your experience at our hotel. We are delighted to hear that you enjoyed our location and facilities, and that your stay from check-in to check-out was satisfactory. It is our pleasure to serve you. Best regards, Yossilú Guzmán Director of Rooms Division Pullman Lima Miraflores

Customer review rating 5.0/5

Milagro S. W. Couples - Confirmed reviews ALL

Excellent customer service in front desk restaurant bar breakfast time.. you have the best service ever

Dear Milagro, Thank you for your kind words regarding our customer service. We take great pride in providing an exceptional experience for our guests and are delighted to hear that you enjoyed your time with us. Warm regards, Yossilú Guzmán Director of Rooms Division Pullman Lima Miraflores

Other web-users rate our hotel

  • 291 reviews 9.8/10 Location
  • 348 reviews 8.4/10 Room
  • 433 reviews 8.8/10 Service
  • 6 reviews 7.7/10 WiFi
  • 262 reviews 9.2/10 Breakfast
  • 149 reviews 9.2/10 Vibe
  • 137 reviews 9.1/10 Food
  • 102 reviews 8.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.