Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.4/5 1,270 reviews

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Description

Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

  • Family-friendly suites with kitchenettes

  • Dedicated kids' club and daily activities

Our accommodation(s)

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Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,270 reviews

TripAdvisor Rating  4.2/5  4,580 reviews

Certificate of excellence 2024

Dinner at Nusa Dua Novatel

TripAdvisor rating 5.0/5

Teresa M TripAdvisor review

Yoga was amazing looking after our needs. He was attentive and ensure we had food drink throughout the night. .... .....

Dear teresamC4270KM, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share your lovely feedback about your dining experience with us. We are delighted to hear that you enjoyed your dinner and that Yoga took such great care of you throughout the evening. His attentiveness and dedication to ensuring you were well looked after truly reflect the level of service we strive to provide. Your kind words will certainly be shared with Yoga and the team as encouragement to continue delivering memorable dining experiences. We sincerely appreciate your support and look forward to welcoming you back again soon. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Customer review rating 5.0/5

Fabio E. Couples - Confirmed reviews ALL

The experience was phenomenal and I was welcomed with happy and warm smiles the whole entire stay. Novotel handled the decorations for my proposal to my now fiancé and I always will be grateful to them! Thank you so much

Dear Mr. Fabio E., Thank you very much for your incredible review and for choosing to stay with us. We are truly delighted to hear that your experience was phenomenal and that our team welcomed you with warm smiles throughout your stay. It was an honour for us to assist with the decorations for your proposal, and we are so happy to have been part of such a meaningful moment in your life. Your kind words for Anindita and the team will be shared with them ,they will be thrilled to know they contributed to your special day. We also appreciate your positive feedback on our sustainability efforts. We are committed to caring for the environment, and it is wonderful to hear that this resonated with you. Congratulations once again on your engagement! We are truly grateful for your trust and hope to have the pleasure of welcoming you back to Novotel Bali Nusa Dua - Hotel & Residences in the future. Warm regards, Guest Experience Team

Customer review rating 3.5/5

Loh W. I. Couples - Confirmed reviews ALL

Pleasant apartment but then it was 2 of us in 2 bedroom apartment... still plenty of space for 4 or 6!

Dear Ms. Loh W. I., Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for your continued trust in us over the years and for sharing your recent experience. We are delighted to know that you enjoyed the comfort of our spacious apartment and had a pleasant stay with us. We truly appreciate your feedback regarding the ease of access and your breakfast experience. Please be assured that your comments have been shared with the relevant teams for further review and improvement, as we continuously strive to enhance the comfort and satisfaction of all our guests. Regarding the room allocation, we sincerely apologize for the discrepancy with the initial expectation of a 2-bedroom apartment with a pool. We will carefully review this matter with our team to prevent similar situations in the future. Thank you once again for your loyalty to Accor and for recommending us. We look forward to welcoming you back and making your next stay even more enjoyable. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Customer review rating 4.5/5

Yufeng Z. Families - Confirmed reviews ALL

Staff extremely helpful and friendly. Makes our Bali stay memorable.

Dear Mr. Yufeng Z., Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for your wonderful review and for taking the time to share your experience with us. We are truly delighted to know that our friendly and helpful team made your family’s Bali stay memorable. Your kind words mean a lot to us and will be shared with the entire team as encouragement to continue delivering excellent service. We are also pleased that you enjoyed our location, accommodation, breakfast, and overall facilities. It is our pleasure to create a comfortable and enjoyable stay for you and your family. Thank you once again for your support, and we look forward to welcoming you back for another delightful stay on your next visit to Bali. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Customer review rating 3.5/5

Jacqui D. Families - Confirmed reviews ALL

Good Location, Great Pool and Rooms were nice with a Balcony. Great Buffet Breakfast Options but booked with Lux Escapes and Dinner menu and food were ok but basic. Luckily for us it was quiet so we got to enjoy to event night buffets as an alternative to the menu offered which was better for most of our party. Mains smaller than appetizers which took some getting used too LOL! Beach Club was a nice option to enjoy too. But would revisit just perhaps on B&B basis and explore more of the area.

Dear Ms. Jacqui D., Warm greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are delighted to hear that you enjoyed our location, pool, rooms, and buffet breakfast. It is also wonderful to know that our team members, especially in the restaurant and housekeeping, were able to make your stay more comfortable and memorable. We will be sure to pass on your kind words to them. We sincerely appreciate your constructive comments regarding the dinner menu, Lux Escapes options, and the availability of low or zero-alcohol beverages. Your observations are very important to us, and we will share them with our culinary and F&B teams as we continuously strive to improve our offerings. We hope that on your next visit, we can provide an even more inclusive and enjoyable dining experience for you and your family. It is great to know that the quieter period suited your family, allowing you to enjoy the facilities at your own pace. We hope that during your next stay, you will have the opportunity to explore more of the surrounding area while enjoying our hospitality. Thank you once again for your feedback and for choosing Novotel Bali Nusa Dua. We truly hope to welcome you and your family back soon for another memorable stay. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

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Other web-users rate our hotel

  • 538 reviews 9.4/10 Location
  • 1,199 reviews 7/10 Room
  • 1,544 reviews 9.3/10 Service
  • 37 reviews 2.5/10 WiFi
  • 447 reviews 7.1/10 Cleanliness
  • 378 reviews 8.3/10 Breakfast
  • 122 reviews 9.5/10 Wellness Area

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