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ibis Madrid Alcobendas Hotel 2 stars

Customer review rating 4.4/5 3,600 reviews

ALLSAFE approved hotel

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ibis Madrid Alcobendas
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+ 14 Services

Hotel extras

  • High-speed WIFI throughout the hotel

  • Easy access to the A1 highway.

  • 15 minutes from the airport and IFEMA

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • Copy/print service available Paying

Hotel location

ibis Madrid Alcobendas

c/ Francisco Gervás 1
28108 alcobendas
spain

Tel: +34916624703

Fax: (+34)91/6615696

Check-in from 12h00

Check out up to 12h00

  • LA GRANJA :  10 LA GRANJA

  • By plane

    BARAJAS At 15km / 9 miles

  • By train

    CHAMARTIN At 6km / 3 miles

GPS :40.530004, -3.650765

Our accommodation(s)

Cozy, comfortable and equipped with the new Sweet bed by ibis bed, a bathroom with shower, TV, blackout curtains and wooden floor. The room has everything you need to enjoy the best rest.

Our restaurants and bars

BAR

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Madrid Alcobendas

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,600 reviews

TripAdvisor Rating 4.0/5

425 reviews

Estancia agradable

Customer review rating 4.5/5

Helena Families - 18/09/2021 Confirmed reviews ALL

Todo correcto

good stay

Customer review rating 5.0/5

Cosmin Business - 21/08/2021 Confirmed reviews ALL

Good room, very clean, very quiet.

Hi Cosmin Thanks a lot for your comments, we will share them with our team, i´t great to get feeback from our guests! See you soon. Regards, Jorge Agúndez Assistant GM Hotel Ibis Madrid Alcobendas

Correcto

Customer review rating 4.0/5

Pal Families - 05/06/2021 Confirmed reviews ALL

Estancia agradable

Estimada Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Victoria García Directora Hotel Ibis Alcobendas

ESTANCIA AGRADABLE

Customer review rating 4.5/5

Anonymous Business - 27/05/2021 Confirmed reviews ALL

TODO CORRECTO

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Victoria García Directora Hotel Ibis Alcobendas

very well

Customer review rating 4.5/5

Max Couples - 17/04/2021 Confirmed reviews ALL

excellent

Hello Max Thanks a lot for your kind comments, we will share them with our team. We hope to see you again very soon around here. Regards Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas

Well located

Customer review rating 4.5/5

Max Couples - 13/03/2021 Confirmed reviews ALL

It was pleasant and enjoyable.

Hello Max, Thanks a lot for your kind comments, they are really important to us. We hope to welcome you again soon at our hotel, Regards Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas

good stopover

Customer review rating 4.0/5

David S. Couples - 09/03/2021 Confirmed reviews ALL

stayed here on several occasions over the years. Good hotelfriendly staff

Hello David Thanks a lot for your kind comments, we will share them amongst our team. We hope to welcome you again very soon. Regards Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas

agradable

Customer review rating 4.0/5

Julian J. M. Business - 18/02/2021 Confirmed reviews ALL

agradable

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Francisco Terrón Director Tfno. 91… H6… www.ibis.com

Estancia agradable

Customer review rating 4.5/5

Miguel Families - 25/01/2021 Confirmed reviews ALL

Satisfactoria

Muchas gracias MIguel, Ha sido un placer recibiros de nuevo en el hotel. Hasta pronto. Un saludo, Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas

Love IBIS

Customer review rating 5.0/5

Jules A. Couples - 05/11/2020 Confirmed reviews ALL

Love IBIS clean large rooms can bring our dog and lovely outside bar for a drink with dog and safe space to walk him

Dear JULIE A., We very much appreciate your comments regarding your stay at the ibis Madrid Alcobendas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Terrón Director Tfno. 91… H6… www.ibis.com

Clean and quiet

TripAdvisor rating 4.0/5

Daydream690554 13/08/2020 TripAdvisor review

Advertising goes out of its way to show hotel is clean and safe. It is a shame that people walking into the reception and bar area were not told to wear a mask. Only one person on duty on a lot of occasions which meant quite a wait when trying to order in the bar when someone was checking in. Service in the bar could have been friendlier.

Mark review

TripAdvisor rating 5.0/5

Discover68620703520 Family - 05/06/2019 TripAdvisor review

excellent quality food plenty, staff very helpful made me something to eat when we came in late from the football very helpful all the staff we dealt with room superb quiet friendly atmosphere could not recommend Alcobendas enough for people

Great for an overnight stay

TripAdvisor rating 4.0/5

richardberg641 Couples - 25/04/2018 TripAdvisor review

Well located just north of Madrid to break the journey from the Costa del Sol to the Santander or Bilbao ports. Good underground parking - very comfortable bed - excellent shower - delightful staff - reasonable breakfast.

Great place for a night stop enroute from Portugal to France

TripAdvisor rating 5.0/5

arfawkes Couples - 24/04/2018 TripAdvisor review

Everything was great, the only exception was (as last time) no air-conditioning which made the room rather hot at night. The manager said it was the wrong time of year for A/C!! Not a salubrious area but convenience was our priority. ALL the staff were very helpful.

Excellent!

TripAdvisor rating 5.0/5

851phill Business - 03/10/2017 TripAdvisor review

This is one of the best Ibis hotels I've stayed at. The staff are all so helpful, smiling, and nothing seems to be too much trouble for them. A very clean and welcoming hotel! The location for me was great, as it was close to the business I had to visit, but for tourists, it may be a bit far out of the city centre - but only 45 minutes on the Metro and you're in Plaza Mayor

A pleasant stay.

TripAdvisor rating 4.0/5

124celinev Couples - 29/04/2017 TripAdvisor review

An affordable and pleasant hotel. We had a nice breakfast every morning with friendly staff. House keeping was at a good standard.We didn't have a car so the hotel was a little isolated. There was a 15 minute walk to both a supermarket and the Metro station. One complaint in the room was the uneven water temperature. Our shower kept running from hot to cold.

Never again at this Ibis Madrid alcobendas hotel

TripAdvisor rating 3.0/5

anthonydE9010EC Couples - 14/01/2017 TripAdvisor review

Having stayed in many Ibis Hotels in both France and Spain, we would consider this the worst experience we have encountered so far. The decor, room, cleanliness of the Ibis chain is pretty much what you would expect and in this we have no complaint. Our experience in the dining room was by Ibis standards extremely poor both in service and in the quality and standard of the evening meal. The whole evening was terrible from the word go. The staff were so disengaged and disinterested in their clientele.

Dear guest, I am really sorry that our service did not meet your expectations. If you could contact me I would like to apolagize personaly for the inconviniences caused and get more of your feedback. Yours sincerely, Bibiana Bárcena General Manager H6301-GM@accor.com + 34 916624703

29 Oct 2017

TripAdvisor rating 3.0/5

Contessa340 Family - 03/11/2016 TripAdvisor review

Stayed here several times before. Service was always excellent. VERY disappointed this time because I left behind my ipad charger. I asked if they would send it on and said I would, of course, pay the postage. NO. Apparently I must find a shipping company, get them to quote for the postage and then arrange for them to pick up the item. I have asked the hotel to keep it and I will collect it on my return trip in February, having bought a replacement. I will find a different hotel for my return trip. How disappointing for something so simple.

Madrid Monday 13 June

TripAdvisor rating 4.0/5

mennol69 Business - 19/06/2016 TripAdvisor review

I had early arrival 06.00 on Monday and they had already room for me! where is good stay rest of the day and Monday evening till Tuesday morning. In other words on Monday morning I good sleep for few hours. Very good arrangement!

Good value, great service, but oh dear, the porl fillet for dinner was dreadful.

TripAdvisor rating 4.0/5

Oneflatric Couples - 01/01/2016 TripAdvisor review

Good value, great service, but oh dear, the porl fillet for dinner was dreadful. Reception staff were excellent, friendly and welcoming especially after an 11 hour session in the car. Fish dish good, but the pork item was tasteless, a very dubious colour, the wine very nice, but at 44 Euros very poor value.

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