ibis Madrid Alcobendas 2 stars

Customer review rating (ALL Rating) 4.3/5 939 reviews

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Description

Hotel extras

  • Enjoy all La Liga and Champions League matches in our bar

  • High-speed WIFI throughout the hotel

  • Near the metro station. Only 30 minutes away from Madrid's historic center

  • Easy access to the A1 highway.

  • 15 minutes from the airport and IFEMA

Our accommodation(s)

Book this hotel
Room 1

With the new Sweet Bed by ibis, the new ibis room offers the ultimate in comfort: two twin beds and a single bed, a desk, Internet access, wood flooring, a flat-screen LCD TV with the best channels, and a bathroom with a shower.

Max. number of persons
3
Area
From 17 m² / 182 sq ft

Bedding

Twin bed(s) x2

Media And Technology

Internet Facilities

  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 17 m² / 182 sq ft
  • Bedding 2 x Twin bed(s)

Equipped with the new Sweet Bed by ibis bedding, the new ibis room offers the best in comfort: double bed and single bed, desk, Internet, hardwood floor, flat-screen LCD TV with the best channels and a bathroom with shower.

Max. number of persons
3
Area
From 17 m² / 182 sq ft

Bedding

Queen size bed(s) x1

Single bed(s) x1

Media And Technology

Internet Facilities

  • RJ 11 Outlet

Phone Facilities

  • Direct dial telephone
  • Free access with phone card

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Smoke alarm in room

Comfort Features

  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Madrid Alcobendas

c/ Francisco Gervás 1
28108 ALCOBENDAS
Spain

GPS:40.530004, -3.650765

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • 120 rooms
  • 3 rooms for people with reduced mobility
  • 6 family rooms
  • 3 connecting rooms
  • 120 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Catering

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

  • On site
  • Indoor parking
  • Private
  • Max Limited Height: 2.1 m / 6.89 ft
  • Parking pricing: 12.00 € 12 EUR Per day

BAR

Quiet space to work during the day over coffee, and to dine, have a drink or watch football after work. Enjoy our pleasant outdoor terrace. Varied and healthy food and drink offering 24 hours a day.

Bar Type
Bar
Capacity
25
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Terrace

Quiet space to work during the day over coffee, and to dine, have a drink or watch football after work. Enjoy our pleasant outdoor terrace. Varied and healthy food and drink offering 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  939 reviews

Customer review rating 4.0/5

Istvan M. Business - Confirmed reviews ALL

Hello, Thanks a lot for sharing your feedback with us. We are pleased to know you had a comfortable stay and that everything else was to your satisfaction. We are sorry that the cleanliness of some of the breakfast plates, we will share your comments with the team so this can be addressed and improved. We hope to welcome you back on a future visit. Best regards, Verónica - Deputy Manager

Customer review rating 4.0/5

Monica G. L. L. Couples - Confirmed reviews ALL

Hello! Thank you so much for sharing your feedback with us. We’re delighted to hear that you enjoyed our facilities, drinks and coffee, and especially the helpfulness of our team. Regarding the parking, we have a limited number of spaces and, during periods of high demand availability cannot always be guaranteed. We appreciate your understanding and are pleased that our team was able to assist you during your stay. We’ll also be happy to share your kind words with our colleague from the bar. Hoping to have the opportunity to welcome you back again soon! Kind regards, Verónica - Deputy Manager

Customer review rating 5.0/5

Dawn M. H. Families - Confirmed reviews ALL

Hello, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and found our location convenient for your journey along the A1. It’s especially lovely to know that both you and your dog felt welcome and well looked after. We’re always happy to welcome four-legged guests too! We hope to see you both again on your next stopover. Safe travels! Verónica Deputy Manager

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Customer review rating 0.5/5

Marcel G. T. Families - Confirmed reviews ALL

Hello, Thanks a lot for sharing your feedback with us. We are pleased to know you had a comfortable stay and that everything else was to your satisfaction. We are sorry that the cleanliness of some of the breakfast plates, we will share your comments with the team so this can be addressed and improved. We hope to welcome you back on a future visit. Best regards, Verónica - Deputy Manager

Customer review rating 4.0/5

Monica G. L. L. Couples - Confirmed reviews ALL

Nice facilities, staff were helpful, except we didn't have a car park on the first day.

Hello! Thank you so much for sharing your feedback with us. We’re delighted to hear that you enjoyed our facilities, drinks and coffee, and especially the helpfulness of our team. Regarding the parking, we have a limited number of spaces and, during periods of high demand availability cannot always be guaranteed. We appreciate your understanding and are pleased that our team was able to assist you during your stay. We’ll also be happy to share your kind words with our colleague from the bar. Hoping to have the opportunity to welcome you back again soon! Kind regards, Verónica - Deputy Manager

Customer review rating 5.0/5

Dawn M. H. Families - Confirmed reviews ALL

Great stay with my dog very friendly and helpful x great stop for stop over off the A1 x would highly recommend x

Hello, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and found our location convenient for your journey along the A1. It’s especially lovely to know that both you and your dog felt welcome and well looked after. We’re always happy to welcome four-legged guests too! We hope to see you both again on your next stopover. Safe travels! Verónica Deputy Manager

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Checked in online and staff very friendly, initial room smelled of tobacco and i requested a new room, quickly and efficiently dealt with

Customer review rating 0.5/5

Marcel G. T. Families - Confirmed reviews ALL

I realized they haven't return my DNI when I was already in another country, called and it turned out they had it and forgot to give it to me at check in

Customer review rating 4.5/5

Maria D. G. S. Business - Confirmed reviews ALL

Problems with the access to the garage (in and out)

Customer review rating 1.5/5

Felix T. R. Business - Confirmed reviews ALL

zero personalized attention, long checkin cue

Customer review rating 4.5/5

Olalekan O. K. Business - Confirmed reviews ALL

The staff were wonderful

Dear Olalekan, Thank you very much for your kind feedback. We are delighted to hear that you found our staff wonderful. Your comments are a great source of motivation for the whole team and encourage us to continue providing excellent service to all our guests. We hope to have the pleasure of welcoming you again very soon. Kind regards, Alexandra Stanciu

Customer review rating 4.0/5

Shabnam A. Families - Confirmed reviews ALL

Nice personnel.

Dear Shabnam, Thank you for your feedback and for your kind comment about our hotel. We are sorry to hear that you experienced difficulties finding parking during your stay. We would like to clarify that the hotel offers a private parking facility for our guests at a rate of €10 per night, providing a convenient and secure option for those traveling by car. We appreciate your comments, as they help us improve the information we provide to our guests, and we hope to have the opportunity to welcome you again in the future. Kind regards, Alexandra Stanciu

Customer review rating 4.0/5

Ibrar A. Solo - Confirmed reviews ALL

great vnice and quiet, decent breakfast

Dear A., Thank you very much for your kind review and for your excellent rating. We are delighted to know that you enjoyed a quiet stay and that you were pleased with our breakfast. Your feedback is truly appreciated and encourages our team to keep working to provide a comfortable experience for all our guests. We hope to welcome you again very soon. Best regards, Alexandra Stanciu Hotel Team

Customer review rating 2.0/5

Connor D. B. Business - Confirmed reviews ALL

The cold air didn’t seem to work it was the hottest hotel room I have ever stayed in.

Customer review rating 4.0/5

Cristina M. G. P. Families - Confirmed reviews ALL

Good stay, excellent customer service, though the hotel is about 15min walking from the train station worth value for money

Customer review rating 3.5/5

Aleksandar D. K. Business - Confirmed reviews ALL

The hotel is nice. Good breakfast comfortable bead. Unfortunately is noisy from the parking lot and the loading ramps of the next building. The rooms are clean but amortized. The location is close to the airport but far form the central part of the city. Good for business trips 1-2 nights max.

Customer review rating 4.5/5

Guenther S. Business - Confirmed reviews ALL

very basic but well operated hotel with great staff. However in need of some maintenance/upgrading

Customer review rating 2.5/5

Deborah A. C. Business - Confirmed reviews ALL

I was not able to sleep due to some machine noise that was situated outside of our bedroom. Perhaps some aircon unit or a local business (póligon industrial)!

Customer review rating 4.5/5

Davide T. Business - Confirmed reviews ALL

One minute walk from metro station, clean and with new decorations. Staff very friendly, very good breakfast

Customer review rating 4.5/5

John B. D. Families - Confirmed reviews ALL

Clean modern IBIS is industrial area. Not much around except excellent burger joint "Hundred" where you sit outside or take away. New clean beds was a high point and breakfast was better than expected

Customer review rating 4.0/5

Evgeny T. Families - Confirmed reviews ALL

Far from metro station. Parking was closed and the staff offered to use street parking.

Customer review rating 4.5/5

Carolina R. B. Families - Confirmed reviews ALL

It was easy to check in check out. Friendly staff

Customer review rating 0.5/5

Octavian M. D. Business - Confirmed reviews ALL

My nintendo switch was stolen from my room. Had to spenr a lot of time to get it recovered. It was nothing that I experienced before în my travel. Really bad experience.

Other web-users rate our hotel

  • 465 reviews 7.1/10 Location
  • 713 reviews 6.6/10 Room
  • 839 reviews 8.7/10 Service
  • 385 reviews 7.4/10 Cleanliness
  • 264 reviews 7.6/10 Breakfast
  • 111 reviews 7.7/10 Vibe
  • 5 reviews 2/10 Wellness Area

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