Mercure Sao Paulo Pamplona 4 stars

Customer review rating (ALL Rating) 3.9/5 706 reviews

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Description

Hotel extras

  • No charge for one child aged 11 or under staying with their parents

  • Enjoy a hotel in São Paulo with a pool, with dry sauna and gym

  • Avenida Paulista is 0.5 miles away

  • We are pet friendly! Check the conditions with our staff!

  • Ibirapuera Park is 1.2 miles away

Our accommodation(s)

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Hotel location

Mercure Sao Paulo Pamplona

Rua Pamplona 1315, Jardim Paulista
01405002 SAO PAULO
Brazil

GPS:-23.56836, -46.65812

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Restaurante Bonjardim

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  706 reviews

TripAdvisor Rating  3.9/5  990 reviews

Customer review rating 4.0/5

Cordano R. Business - Confirmed reviews ALL

Friendly staff, great location nice daily breakfast

Customer review rating 3.0/5

Felipe F. Business - Confirmed reviews ALL

Only one elevator, my stay documents are wrong, not a good experience.

Customer review rating 4.0/5

Niels L. Solo - Confirmed reviews ALL

Great value for money. Spacious room. Clean. Acceptable breakfast. Decently located. Bathroom could use an update.

Dear Mr. Niels, Thank you very much for sharing your positive feedback with us and for rating your stay so highly. We are delighted to know that you enjoyed our location, the spacious and clean room, our breakfast, and especially the service provided by our team. Your kind words truly motivate us. We also appreciate your comment regarding the bathroom. Please be assured that guest feedback like your is extremely valuable to us and is taken into consideration in our continuous improvement plans. We truly to welcome you back soon for an even better experience at Mercure Pamplona. King regards, Francine P.

Customer review rating 4.0/5

Maurice V. Business - Confirmed reviews ALL

hotel needs maintenance or soon will lose one star…!

Hi Maurice, Thank you for sharing your experience with us. We are glad to know that your star was overall positive. We sincerely apologize for the inconvenience regarding one of the elevators. Our technical team has been working to ensure its full and safe operation as quickly as possible. We truly appreciate your feedback. It is important and helps guide our improvements. We hope to welcome you again soon an offer as even smoother experience. Kind regards, Francine P.

Customer review rating 4.0/5

Robert H. Business - Confirmed reviews ALL

A very good stay but i did not have water to shower on my last morning there.

Hi Mr. Robert, Thank you very much for sharing your experience with us. We are glad that you enjoyed the experience overall. We are truly sorry for the inconvenience you faced on your last morning regarding the temporary lack of water. Out team acted immediately to resolve the issue as quickly as possible. We hope to have the pleasure of welcoming you back soon and providing an even better experience. Kind Regards, Francine P.

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Other web-users rate our hotel

  • 220 reviews 9.4/10 Location
  • 432 reviews 6.9/10 Room
  • 340 reviews 7.3/10 Service
  • 19 reviews 6.8/10 WiFi
  • 237 reviews 7/10 Comfort
  • 205 reviews 6.2/10 Breakfast
  • 175 reviews 4.4/10 Cleanliness
  • 40 reviews 2.9/10 Wellness Area

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