ibis Annemasse Hotel 3 stars

Name: ibis Annemasse
Address: AMBILLY, 74100, FRANCE
Telephone: (+33)4/50387066
Rating: 4.2

Customer review rating 4.2/5 1,566 reviews

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+ 17 Services

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ibis Annemasse Hotel

Vibrant economy hotel, open to everyone

The ibis Annemasse Route de Genève hotel is located in the heart of the Léman region. The hotel is 3.1 miles (5 km) from the center of Geneva and has 99 air-conditioned rooms, a free private car park, a paying indoor car park, a bar open 24 hours a day an d free WIFI Internet access throughout the hotel. Its pleasant surroundings make it the perfect place for an alpine break.

At the heart of Leman and 3.1 miles from Geneva city center, our hotel offers an ideal alpine break.

Hotel extras

King size bed 180*210cm

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- Wireless Internet connection
- WIFI in the communal areas
- WIFI in your room
Parking
- Private indoor parking (Paying)
- Private outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Rooms for guests with reduced mobility - contact the hotel
- Wheelchair access
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Reception open 24 hours a day
Boutiques/shopping
- Gift shop/newspaper shop(Nearby)
- Hairdressing salon(Nearby)

BreakfastPaying
1 bar(s)
Snack & beverage machinePaying

GolfPaying
- Golf course 18 holes (Paying)(Nearby)
- Golf course 9 holes (Paying)(Nearby)
Tennis
- Indoor tennis court(Nearby)
- Outdoor tennis court (Paying)(Nearby)
Beach and water sportsPaying
- Boat excursions (Paying)(Nearby)
- Parasailing (Paying)(Nearby)

Web corner
Copy/print service availablePaying

Hotel location

ibis Annemasse

38 Rue de Genève
74100
ambilly
france

Tel: +33450387066

Fax: (+33)4/50387223

Contact email :

Check-in from 12h00

Check out up to 12h00

BUS : 61 CROIX D'AMBILY
TRAMWAYS : 12 DOUANE DE MOELLESULAZ

By plane
AEROPORT DE GENEVE At 15km / 9.32 miles
By train
ANNEMASSE At 1km / 0.62 miles

GPS :46.192344, 6.222639

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay.

Standard Room with one Double bed

Accessible room

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Satellite/cable colour TV

Standard Room with one Double bed and one Single bed

Max. number of persons: 3
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Satellite/cable colour TV

Standard Room with 3 Single beds

Max. number of persons: 3
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Satellite/cable colour TV

Standard Room with two Single beds

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Wireless internet in your room
Satellite/cable colour TV

Rooms

Our restaurants and bars

BAR

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Unpleasant experience

Marie Solo - 13/09/2020 Confirmed reviews ALL

I spent 2 nights at this facility. Upon arrival I prepaid my bill and the receptionist handed me the receipt without making any particular remark. In my room I noticed that one of the bedside lamp was not functioning. Next morning I went down for breakfast and stop by the reception to hand-in the out-of-order bulb. I was told that it will be changed during the day. When I came back at night the bulb had not been changed and no one had cleaned up my room. I went back to the reception and was told I) that "because of Covid-19" there won't be any room cleaning available during my stay; 2) that there is no one to change the bulb and 3) that the receptionist could not either give me a new bulb. I regret not to have been informed of the lack of room cleaning when I booked on line and/or upon check-in. The whole experience was quite unpleasant and I don't think I will book again at the Ibis in the near future.

Dear MARIE-ANDREE R., Thank you for taking the time to tell us about your experience at the ibis Annemasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay

Anonymous Families - 31/08/2020 Confirmed reviews ALL

Nice stay and only a short walk to the place I needed to be.

Dear MARIT V., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Place to stay near Geneva

Sumit Families - 09/08/2020 Confirmed reviews ALL

Free Parking(even though the hotel website is not clear on this), comfortable room with 3 beds, big shower, AC, very clean Great place to stay near Geneva (hardly 15-20 min from the old town)

Dear SUMITH K., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good deal for nice facilities right at the tram 17 stop

Karthic S. Business - 10/02/2020 Confirmed reviews ALL

I stayed for two nights here on my business trip and found the hotel really good. The front office staff could speak very good English and checkin process was rapid. The rooms were reasonably big in size and very clean. Their Breakfast also had lot of variety. The biggest plus for me was also that just outside the hotel we have the tram 17 stop so that we could travel easily from Geneva and also to Annemasse.

Dear KARTHIC S., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

friendly competent staff

Marie Solo - 04/02/2020 Confirmed reviews ALL

Big room, nice shower, big flat TV screen, nice staff

Dear MARIE-ANDREE R., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Stop and go ski

Patrick Couples - 13/01/2020 Confirmed reviews ALL

Bonne

Dear PATRICK C., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very good

Juma Business - 24/12/2019 Confirmed reviews ALL

1. Good breakfast 2. Spacious room 3. Clean rooms

Dear JUMA O., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Miles H. Solo - 16/11/2019 Confirmed reviews ALL

I like the staff - pleasant and helpful Room smelled a bit? But not too bad

Dear MILES h., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Business - 06/11/2019 Confirmed reviews ALL

Satisfaction

Swiss and French experience

Ken Couples - 01/11/2019 Confirmed reviews ALL

Too short would have liked to stay longer.

Dear KEN H., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A typical IBIS experience

Anonymous Solo - 14/10/2019 Confirmed reviews ALL

A typical IBIS hotel - only real issue was the roadworks for the new tram affecting access.

Dear JULIAN S., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Low quality maintenance

Anonymous Couples - 17/09/2019 Confirmed reviews ALL

The room (112) stank of cigarettes, the bathroom toilet plumbing is pathetic.

Dear JULIO C., Thank you for taking the time to tell us about your experience at the ibis Annemasse. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely,

Hotel great but

Peter B. Couples - 08/09/2019 Confirmed reviews ALL

I wouldn’t recommend anyone to your hotel in Annemasse because of the road works and difficult access to the hotel. I know it is not your fault but until these town improvements are completed I will not return.

Dear PETER B., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nicely refurbished, friendly staff, wheezy AC..

Chris M. Friends - 21/08/2019 Confirmed reviews ALL

The staff were friendly and helpful, speaking english to accomodate us. the refurbished rooms were comfortable, clean and of a good standard. the only downside was the AC seemed very lacklustre prompting some stuffy nights as the temperature was 25 degrees+

Dear CHRIS M., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not very exiting

Allan Business - 15/07/2019 Confirmed reviews ALL

It was a troubling experience since I lost $2,500/- on Thursday 11th July 2019 which I had left in my room and the house keeping person stole the money from my bag while I was away. Its unfortunate I realised when I was back in my home country. Its an experience I will never forget and I caution everyone to take care when reserving a room to stay in this hotel.

Dear Allan A., Thank you for taking the time to tell us about your experience at the ibis Annemasse. We are very surprised by your comment. At this time we never had any stolen in our establishment. Customers used to forget money in the room, my roommaids always come at the reception with the money or others things. My staff is here from a long time, we never had this kind of problem. You are accusing directly the house keeping, how can you say that if you were outside? How can you prove that it's the person who clean your room? Are you sure that when you came outside, the door of your room was closed, did you assure yourself that you closed correctly your door? In case of important stuff, we have a safety box where you can put it, you just have to ask at the reception, why you did not come at the reception to ask for a safety box? Why didn't you say anything before? You could have call us or write an email. My staff is not thief, I'm sure about that. They used to find wallets, money etc..they always come at the reception to alert us. Customers always got back their stuff, even sockets or shampoo. I'm sorry but I can't accept your accusation, you can't say that my staff is thief without any proof. Sincerely, The General Manager

Anonymous Families - 29/06/2019 Confirmed reviews ALL

very helpful and friendly staff lovely breakfast clean rooms

Dear ANDREA S., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

more than I expected

Silvia Business - 24/06/2019 Confirmed reviews ALL

good location, nice room

Dear SILVIA V., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good hotel with quality and service as can be expected

Karel Business - 30/05/2019 Confirmed reviews ALL

Good hotel with the comfortable Ibis bed, the rooms are a little bit old but still ok. Only the curtains should be changed. The location is convenient, end of the year the new tram and railway connection with Geneva will be ready making the trip to the city very short. The breakfast is good.

Dear KAREL V., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Visite à Genève

Y4253UQmarinad Couples - 23/05/2019 TripAdvisor review

The hotel staff is very pleasant. We got all information about Geneva tram, which we need. You may have a cap of good coffee even in the early morning. It is no problem to go to Genève center by tram. The hotel has free parking.

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Nicolas Business - 19/05/2019 Confirmed reviews ALL

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Dear NICOLAS F., We very much appreciate your comments regarding your stay at the ibis Annemasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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