ibis Annemasse 3 stars

Customer review rating (ALL Rating) 4.1/5 369 reviews

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38 Rue de Genève, 74100 AMBILLY, France

Description

Hotel extras

  • 248 sq. ft. (23 m²) spacious room

  • Large 46" LCD TV

  • King-size bed measuring 71x83 in (180x210 cm)

  • Tram stop in front of the hotel

  • 20 minutes from the centre of Geneva

Our accommodation(s)

Hotel location

ibis Annemasse

38 Rue de Genève
74100 AMBILLY
France

GPS:46.192344, 6.222639

Telephone
Fax +33 4 50 38 72 23

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Enjoy a wide selection of international drinks and beers, along with our 24 hours snack food available at the bar or to take in rooms.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  369 reviews

TripAdvisor Rating  3.5/5  365 reviews

Customer review rating 0.5/5

Andres F. T. A. Couples - Confirmed reviews ALL

The receptionist told me it was mandatory to pay for the reservation by bank card, regardless of whether I paid in cash since I had made the reservation online, and that the money would be automatically refunded the next day. That never happened! In other words, I paid in cash and by card—I paid twice!

Bonjour, Vous n'avez pas payé deux fois monsieur, vous avez effectué votre règlement en espèces et nous vous avons demandé une pré-autorisation qui est obligatoire dans notre établissement (ceci est noté sur tout nos sites de réservations) en carte bancaire et ce pour couvrir d'éventuelles consommations par exemple. Il ne s'agit pas d'un paiement mais d'un blocage d'un montant. Ce blocage peut apparaitre sur votre compte bancaire mais il ne s'agit en aucun cas d'un paiement. Votre pré-autorisation a été clôturé sans débit, nous vous invitons à contacter votre banque car il s'agit ici de délai bancaire dont nous ne sommes pas responsable. Cordialement

Customer review rating 4.0/5

Stephen I. Couples - Confirmed reviews ALL

We stayed for a week. The recently refurbished room was great and the bed was fantastic. The not-so-recently refurbished heating was not too good. Set to 30C the room was probably around 20C maximum. The breakfast was good, with a good variety. Some of the staff were very helpful, some could do with training on how to talk to clients. Overall it was a good week. The proximity to the tram and the easy free parking made our stay enjoyable.

Dear Stephen I., Thank you for your positive feedback regarding your recent stay with us. We are delighted to hear that you appreciated the location, refurbished room, and the breakfast variety. Your comments about the heating system and staff interactions are duly noted. We continually strive to enhance our services and will take your observations into consideration for future improvements. We are pleased that the proximity to the tram and the parking facilities contributed to your overall enjoyment. Best regards, La direction

Customer review rating 3.5/5

Eleuterio M. Business - Confirmed reviews ALL

I Think the hotel is very good. The services also good. I can recommend it for other pelople

Madame, Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, nos salutations distinguées. La direction

Customer review rating 5.0/5

Neil R. Couples - Confirmed reviews ALL

Pleasant staff, clean rooms.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, La direction

Customer review rating 1.0/5

Niraj K. Families - Confirmed reviews ALL

The air conditioning was not working well. Despite complaints and a request to change rooms no help was provided. Complained via an email and was told that they cannot be held responsible for the heat wave. In my opinion this means the air conditioning could not cope with the heat.

Dear NIRAJ K., Thank you for taking the time to tell us about your experience at the ibis Annemasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. the air conditioning worked well, we had it checked unfortunately during periods of high heat we might feel it less. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

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Other web-users rate our hotel

  • 269 reviews 8.9/10 Location
  • 414 reviews 6.8/10 Room
  • 276 reviews 8/10 Service
  • 7 reviews 8.7/10 WiFi
  • 256 reviews 8/10 Comfort
  • 194 reviews 4.2/10 Cleanliness
  • 184 reviews 9.2/10 Breakfast
  • 89 reviews 8.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.