ibis Annemasse Hotel 3 stars

I spent 2 nights at this facility. Upon arrival I prepaid my bill and the receptionist handed me the receipt without making any particular remark. In my room I noticed that one of the bedside lamp was not functioning. Next morning I went down for breakfast and stop by the reception to hand-in the out-of-order bulb. I was told that it will be changed during the day. When I came back at night the bulb had not been changed and no one had cleaned up my room. I went back to the reception and was told I) that "because of Covid-19" there won't be any room cleaning available during my stay; 2) that there is no one to change the bulb and 3) that the receptionist could not either give me a new bulb. I regret not to have been informed of the lack of room cleaning when I booked on line and/or upon check-in. The whole experience was quite unpleasant and I don't think I will book again at the Ibis in the near future.

Nice stay and only a short walk to the place I needed to be.

Free Parking(even though the hotel website is not clear on this), comfortable room with 3 beds, big shower, AC, very clean Great place to stay near Geneva (hardly 15-20 min from the old town)

I stayed for two nights here on my business trip and found the hotel really good. The front office staff could speak very good English and checkin process was rapid. The rooms were reasonably big in size and very clean. Their Breakfast also had lot of variety. The biggest plus for me was also that just outside the hotel we have the tram 17 stop so that we could travel easily from Geneva and also to Annemasse.

Big room, nice shower, big flat TV screen, nice staff

Bonne

1. Good breakfast 2. Spacious room 3. Clean rooms

The hotel staff is very pleasant. We got all information about Geneva tram, which we need. You may have a cap of good coffee even in the early morning. It is no problem to go to Genève center by tram. The hotel has free parking.

I chose the IBIS Annemasse based on the description on the IBIS website, as being reasonable close to Geneva city center, with convenient public transport connections. Unfortunately, I was mistaken. The next tram station (the one mentioned on the IBIS website) is some 2km from the hotel, and the way there is though a street that is completely turned upside down due to tramway construction works. This caused me to invest 45 CHF in a taxi ride next day, and thus should have been mentioned on the IBIS website.The transport situation however will improve significantly once the tramway construction works have finished.Further, the hotel clearly has seen better days, with the corridors and elevators looking worn. While the rooms are larger than used from IBIS, they're in old repair and should be refurbished. My room door was very difficult to open and I needed all force I could muster. There were only large towels in the bathroom, a minor inconvenience.Breakfast was surprisingly good, I particularly enjoyed the regional cheeses. I also cannot complain about the staff - friendly, and all dealing like checkin or out were handled swiftly.

Please, find a way to guide customers accordingly when the property address is under construction work.It took us a lot of time and nerve to find how to get to the garage - GPS didn't give us any alternative route.

Overall rating - excellent. Would suggest that Reception Desk has a ready printed information on bus number to and from the Geneva city center. Map with a picture or name of establishments near the bus stations to Geneva and from Geneva would be most helpful.

• All the staff were excellent especially Mariana who was especially kind. Also, the guy from Portugal (can’t remember his name). • The location was perfect, not only my business, but the variety of restaurants in the area, especially the two Lebanese, and the two Brasseries in Annemasse itself. • I have been living / visiting here for 18 years. The new bus services between Annemasse Station and Cornavin (No 61) has made a huge difference – there is a stop outside the hotel. • I cannot comment about breakfast as I do not eat it but the coffee machine made good coffee. • The room (507) was clean and had a great view of the Juras. It was the largest room in any Ibis that I have stayed at worldwide. Quite a new concept, not usual capsule design. • The maid service was beyond reproach. • My only problem was the internet, not from their own server but the connection from the hotel to their Internet Service Provider. I am sure they have tried to correct this but I understand this is a universal problem in the Annemasse area. Probably the fault of Orange with whom I and everyone has problems. The internet speed would vary from 0 to 30 mps from minute to minute and thus Skype conversations were almost impossible. I tested it early morning to late at night and it was always the same and not because of the number of users in the hotel. • . All the mobile signals were intermittent (Orange, SFR), the only reliable one being Swisscom if you were close enough to the border. Why do you French put up with this ???

Nice Hotel. Renovated rooms are nice and comfortable. I will stay there again. Garage parking a bit complicated entrance and exit procedure with buzzer and 2 exit codes. Menu could be a bit nicer with more fresh food instead of only snacks.

The hotel is a good base if you want to spend a few days in Geneva but do not want to pay Geneva prices. It was less than half the price of the Ibis hotels in the city but of course not as convenient. There is a bus stop outside the hotel and the 63 bus from Geneva station stops there. Arriving at the airport there is a machine before customs where you can get a free travel ticket allowing you to take the train to Geneva station and then the 63 bus to the hotel. We walked to the border each day and caught the No12 tram to the city. A day pass after 9 a.m. was €/CHF 8 but not valid on the French side. The bus to the border (T1 or T2) was €1.40. Or you can by a day pass for Geneva including the Annemasse area for something like €/CHF 12-13. We found some good restaurants in Annemasse which were an easy walk from the hotel. Again prices were about half of those in Geneva.

This hotel was ideal to stay close to Geneva as it was on the 61 bus route into the city and only a 20 min journey. Annemasse is a nice town centre with a good restaurant about 10 mins walk from the hote