ibis Annemasse Hotel 3 stars

A typical IBIS hotel - only real issue was the roadworks for the new tram affecting access.

The room (112) stank of cigarettes, the bathroom toilet plumbing is pathetic.

I wouldn’t recommend anyone to your hotel in Annemasse because of the road works and difficult access to the hotel. I know it is not your fault but until these town improvements are completed I will not return.

The staff were friendly and helpful, speaking english to accomodate us. the refurbished rooms were comfortable, clean and of a good standard. the only downside was the AC seemed very lacklustre prompting some stuffy nights as the temperature was 25 degrees+

It was a troubling experience since I lost $2,500/- on Thursday 11th July 2019 which I had left in my room and the house keeping person stole the money from my bag while I was away. Its unfortunate I realised when I was back in my home country. Its an experience I will never forget and I caution everyone to take care when reserving a room to stay in this hotel.

very helpful and friendly staff lovely breakfast clean rooms

good location, nice room

Good hotel with the comfortable Ibis bed, the rooms are a little bit old but still ok. Only the curtains should be changed. The location is convenient, end of the year the new tram and railway connection with Geneva will be ready making the trip to the city very short. The breakfast is good.

The hotel staff is very pleasant. We got all information about Geneva tram, which we need. You may have a cap of good coffee even in the early morning. It is no problem to go to Genève center by tram. The hotel has free parking.

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The staff was friendly. The bedroom is really nice with a large flat scree TV and a nice bathroom with large italian shower. The breakfast was good with nice home made "madeleines" (popular French pastries) and eggs that you can boil yourself to your taste

Nice staff noisy environment

No food at the hotel. This is insane. No small towels either

Sirs: I chose the IBIS Annemasse based on the description on the IBIS website, as being reasonable close to Geneva city center, with convenient public transport connections. Unfortunately, I was mistaken. The next tram station (the one mentioned on the IBIS website) is some 2km from the hotel, and the way there is though a street that is completely turned upside down due to tramway construction works. This caused me to invest 45 CHF in a taxi ride next day, and thus should have been mentioned on the IBIS website. I am aware though that the transport situation will improve significantly once the tramway construction works have finished. Further, the hotel clearly has seen better days, with the corridors and elevators looking worn. While the rooms are larger than used from IBIS, they're in old repair and should be refurbished. My room door was very difficult to open and I needed all force I could muster. There were only large towels in the bathroom, a minor inconvenience. On the positive side, breakfast was surprisingly good, I particularly enjoyed the regional cheeses. I also cannot complain about the staff - friendly, and all dealing like checkin or out were handled swiftly. I certainly will not chose IBIS Annemasse again until situation improves. I hope you find my feedback useful. Kind regards, Dr. Magnus B.

I chose the IBIS Annemasse based on the description on the IBIS website, as being reasonable close to Geneva city center, with convenient public transport connections. Unfortunately, I was mistaken. The next tram station (the one mentioned on the IBIS website) is some 2km from the hotel, and the way there is though a street that is completely turned upside down due to tramway construction works. This caused me to invest 45 CHF in a taxi ride next day, and thus should have been mentioned on the IBIS website.The transport situation however will improve significantly once the tramway construction works have finished.Further, the hotel clearly has seen better days, with the corridors and elevators looking worn. While the rooms are larger than used from IBIS, they're in old repair and should be refurbished. My room door was very difficult to open and I needed all force I could muster. There were only large towels in the bathroom, a minor inconvenience.Breakfast was surprisingly good, I particularly enjoyed the regional cheeses. I also cannot complain about the staff - friendly, and all dealing like checkin or out were handled swiftly.