Mercure Annemasse Porte de Genève Hotel 4 stars

Name: Mercure Annemasse Porte de Genève Hotel
Address: GAILLARD, 74240, FRANCE
Telephone: (+33)4/50920525
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 2,740 reviews

ALLSAFE approved hotel

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+ 19 Services

Mercure Annemasse Porte de Genève Hotel

Hotel for travellers looking for local and authentic experiences

Welcome! At Mercure Annemasse, a dynamic team is at your service for a relaxing break between the lakes and mountains in the heart of Haute Savoie. Business or leisure, we are here for you!

M. Laurent VINCI, Hotel Manager

Close to Geneva, Mercure Annemasse Porte De Genève is a top of the line stop to discover on the way to the ski resorts. This hotel at the foot of the mountains will seduce you with the quality of its services - modern guest rooms, outdoor pool, and a rest aurant on the terrace to enjoy local specialties. Whether you want fresh air or for your business meetings, Mercure Annemasse Porte De Genève is ideally located between lakes and mountains, between comfort and getting away.

Hotel extras

Renovated rooms
Free private car park. Several golf courses nearby
15 mins from Geneva center & near the most beautiful spots in Haute-Savoie
Heated outdoor swimming pool
8 connecting rooms for families or friends

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Annemasse Porte de Genève Hotel

9 rue des jardins
74240 gaillard
france

Tel: +33450920525

Fax: (+33)4/50871457

Check-in from 14h00

Check out up to 12h00

By plane
ANNECY MEYTHET At 47km / 29 miles
By plane
GENEVA COINTRIN At 12km / 7 miles
By helicopter
ANNEMASSE At 3km / 1 miles
By car
ANNEMASSE At 1km / 0 miles
By car
GAILLARD At 0km / 0 miles
By train
ANNEMASSE At 2km / 1 miles
By train
GENEVE At 7km / 4 miles

GPS :46.18408, 6.221565

Hotel services

La Yourte - Brasserie Maison

Come discover our new "La Yourte" homemade brewery concept restaurant! We welcome you seven days a week.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

One Restaurant
One Bar
Breakfast
- Buffet Additional charge
- Room service Additional charge
- Express Additional charge
Room service
- Hot meals

5 Meeting rooms

Wheelchair accessible hotel

Hotel informations
- 79 rooms
- 3 rooms for people with reduced mobility
- No family room
- 8 connecting rooms
- 79 non-smoking rooms
- 3 floors
Languages spoken at the hotel
- English
- German
- Italian
- Spanish
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High speed transmission line
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
100% Non Smoking Property
Check In & Check-out facilities
- Express check-out
Iron
- Iron at reception

Parking réservé à la clientèle
- On site
- 80 parking spaces
- Private

piscine privée
- Outside
- On site

Equipements for children
- Bottle Warmer
Services for children
- Board games available

Our accommodation(s)

Choose the room that suits you best from our three categories (Classic, Superior and Privilege) and experience our new renovated rooms.

Classic Room - 1 double bed

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: Garden View, Mountain view *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Classic Room with twin beds

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: Mountain view, Garden View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Superior Room with sofa

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Privilege Room - 1 double bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft
Views: Mountain view *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV(...)

Classic Room, Fitness - 1 double bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

TRIBE offer: 2 adjacent rooms

Max. number of persons: 4

Your meetings and events

Our meeting rooms

Number of meeting rooms: 5
Maximum size: 120 m²
Maximum capacity: 120 people
Maximum banquet capacity: 100 people

Find out more

Expensive

Steve Business - 13/11/2021 Confirmed reviews ALL

The rooms need a makeover and 1 bottle of water for 2 people in the fridge. As a foreign guest I felt out of place. The menu was only in French and I would not order something I don’t know. The prices were very expensive. The staff were very slow to ask if we wanted serving at the bar. Generally we felt out of place and uncomfortable. The price for the room was far too expensive.

Dear STEVE M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annemasse Porte de Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning the restaurant's menu, you can find it in English both on your room's TV screen and at the restaurant scanning the QR code. We still hope to be able to welcome you again, Sincerely, Laurent Vinci Directeur

good stay

Anonymous Business - 26/10/2021 Confirmed reviews ALL

very friendly receptionist and service

Dear Mister W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Very good service

Samuel Families - 12/10/2021 Confirmed reviews ALL

After a difficult Covid period where you were not allowed because of the rules to give a good service I am happy to find back the hotel as it used to be. I only hope the masks will also be a thing of the past soon.

Dear SAMUEL V., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and without masks ;) Sincerely, Laurent Vinci Directeur

Stay was OK

Claus M. Business - 24/09/2021 Confirmed reviews ALL

Personal is friendly, but did not offer room upgrade although not fully booked and I am Platinum member.

Dear M. M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback concerning our team. Concerning the vaccination certificate, we follow what the french government asks us to do : it's needed for lunch / dinner and bar but not needed for breakfast. Then, as a Platinum member, you've been upgraded : you reserved a Classic room and stay in a Superior room. Thank you again for sharing your experience, and we hope to welcome you again soon. Sincerely, Laurent Vinci Directeur

Good, clean and quite stay.

Anonymous Couples - 24/09/2021 Confirmed reviews ALL

We enjoyed a clean and pleasant room. The athmosphere in the hotel was also calm and visually appealing.

Dear MRS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Perfect for where I need to go to work

Kevin N. Business - 18/09/2021 Confirmed reviews ALL

Pleasant, rooms are clean and well appointed, bar and restaurant are also very nice

Dear KEVIN N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Good hotel, in good location for motorways

Mr C 16/09/2021 TripAdvisor review

Nice room, staff were great. Very clean and comfortable. Not very close to any amenities, for example restaurants, although there is an on site restaurant which is ok. Would stay here again because of convenience, and comfort.

Nice hotel

Samuel Families - 05/07/2021 Confirmed reviews ALL

Friendly and helpful staff and in spite of corona-restrictions they tried to their best throughout the period.

Dear SAMUEL V., We very much appreciate your comments regarding your stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, late breakfast in particular. As far as the welcome drink is concerned, we follow the ACCOR policy : 1 welcome drink for the member only. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Very very good stay

Anonymous Friends - 25/05/2021 Confirmed reviews ALL

Charming place, very near to Switzerland geneve. Beautiful hotel and peaceful stay.

good location, room OK

Akim Families - 18/05/2021 Confirmed reviews ALL

experience was good, good location

Dear HAKIM B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Great location, pleasant staff, comfortable room

Janifer Couples - 24/04/2021 Confirmed reviews ALL

The hotel is close to the HPPS hospital and adjacent to a walking path along the Arve river. The hotel is coping well with the confinement with meals provided for in room dining. The rooms are nicely decorated and the bed is very comfortable. Will stay there again.

Dear JANIFER P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laurent Vinci Directeur

Great location, friendly welcome

Anonymous Couples - 13/02/2021 Confirmed reviews ALL

A very short stay at this hotel I received a warm and kind welcome ,whilst remaining discreet. I shall happily return

Dear David, We very much appreciate your comments regarding your stay at the Hôtel Mercure Annemasse Porte de Genève. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique Simon Chargée de clientèle

welcome kindness and smiles

Anonymous Business - 27/01/2021 Confirmed reviews ALL

people and management always available, rooms impeccably clean and perfect staff service

bad food

M. Business - 12/01/2021 Confirmed reviews ALL

very bad food from hotel/ restaurant take away

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annemasse Porte de Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Véronique Simon Chargée de clientèle

Disappointed

DownhillAllTheWay Couples - 07/01/2020 TripAdvisor review

Usual Mercure standard except for the restaurant. Our evening meal was terrible. Avoid this chefs version of Bouef Bourgogne at all costs. The room was good, clean and comfortable but approximately 30 euros overpriced and therefore not good value.

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annemasse Porte de Genève. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Veronique

Nice place to be in this area

Daniel S Couples - 18/09/2019 TripAdvisor review

A nice place to be for a weekend if you would like to visit Geneva. Price - Quality best around 50km of Geneva. Easy access by car, but only by car. Nice Restaurant with a beautiful , just the service is not « top » all the time, as often « understaff »!

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