Mercure Annemasse Porte de Genève Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 781 reviews

Hotel extras

  • Renovated rooms

  • Free private car park. Several golf courses nearby

  • 15 mins from Geneva center & near the most beautiful spots in Haute-Savoie

  • Heated outdoor swimming pool

  • 8 connecting rooms for families or friends

ALLSAFE approved hotel

Our accommodation(s)

Choose the room that suits you best from our three categories (Classic, Superior and Privilege) and experience our new renovated rooms.

Hotel location

Mercure Annemasse Porte de Genève Hotel

9 rue des jardins

GPS:46.18408, 6.221565

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

La Yourte - Brasserie Maison

Come discover our new "La Yourte" homemade brewery concept restaurant! We welcome you seven days a week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  781 reviews

TripAdvisor Rating  4.0/5  119 reviews

Easy location to find

Customer review rating 4.5/5

Lucienne G. Solo - Confirmed reviews ALL

Had to find room at last minute due to flight Staff was welcoming and my room was clean

Dear Mrs G., We very much appreciate your comments regarding your stay at our hotel. We are glad you've enjoyed your stay with us, in these particular circumstances... Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Celine, adjointe de direction


Customer review rating 5.0/5

C. S. Business - Confirmed reviews ALL


Un grand merci Monsieur C. pour ce retour ainsi que pour votre fidélité depuis tant d'années ! A très bientôt, Céline, adjointe de direction

Won’t be staying again.

Customer review rating 2.5/5

S.booth Families - Confirmed reviews ALL

Hotel, as ever, is well presented and a good night’s sleep was had. However, I wont’t be booking this hotel again for the following reasons. My car was reversed into during the night. No cameras to record this. No interest from hotel staff. Also, my son erroneously filled his water bottle from the bathroom tap in his room. This made him very sick and over the next 6 days, the whole family contracted gastroenteritis. Whole holiday was ruined. We were advised to drink water from The fountain because of the hotel policy on single use plastic bottles. We were not told that the tap water was unsafe to drink. I will not be using Hotel Mercure again.

Dear Mister BOOTH, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Annemasse. We are sorry that your experience did not meet your expectations. Concerning your car, we do not have cameras inside the parking, only at the entrance and inside the hotel, we are very sorry. We hope your insurance will be able to cover the damages. As for the tap water, of course it is safe to drink. We are drinking it everyday without any problems. We also have regular controles to check it. The gastroenteritis cannot come from the tap water... We hope to have the pleasure to welcome you again in order for you to put your trust in our hotel again. Sincerely, Céline, adjointe de direction

Well Located

Customer review rating 4.5/5

Hk Couples - Confirmed reviews ALL

Perfect location fof the A40 before heading up to Les Gets

Dear HUGO K., A great thanks for your feedback after your reservation in our hotel! The whole team is glad you've enjoyed your stay and hopes to welcome you again soon ! Sincerely, Celine, adjointe de direction

Room smelt but otherwise fine

Customer review rating 3.0/5

No Families - Confirmed reviews ALL

This is a classic concrete box Accor hotel that has had a bit of lipstick money spent on it. Staff were great but it is a concrete box so not so much they can do to make it nice. Cheap bedding and the room smelt weird. Clean enough just about but nothing special. Fine for a night but don’t expect much.

Dear Mister P., Thank you for taking the time to tell us about your experience in our hotel. We are absolutely sorry if your stay was not as nice as you would like it to be. We are very surprised about what you say as we are not used to it... Our bedding is always complimented as well as the hotel's atmosphere. As for the smel in the room, please accept our apologizes. Sincerely, Celine, adjointe de direction

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Other web-users rate our hotel

  • 160 reviews 9.1/10 Location
  • 367 reviews 7.7/10 Room
  • 412 reviews 8.7/10 Service
  • 213 reviews 8.4/10 Comfort
  • 179 reviews 8.4/10 Breakfast
  • 138 reviews 6.8/10 Cleanliness

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