Sofitel London Heathrow 5 stars

Customer review rating (ALL Rating) 4.6/5 15,933 reviews

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Description

Hotel extras

  • The only hotel with direct access to Heathrow Terminal 5 via a 5 minutes covered walk way.

  • Direct connection to Canary Wharf within a hour via Elizabeth Line

  • 45 purpose built meeting rooms including the largest ballroom in Heathrow.

  • Best Airport Hotel by Business Traveller UK 2024

  • Rosette-winning restaurants, La belle Époque and Vivre

Our accommodation(s)

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Hotel location

Sofitel London Heathrow

Terminal 5, London Heathrow Airport
TW6 2GD LONDON
United Kingdom

GPS:51.4735, -0.4915

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  15,933 reviews

Customer review rating 5.0/5

Keith M. Couples - Confirmed reviews ALL

Very pleasant reception, organised and nice to have room ready upon arrival.

Dear Keith M., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Customer review rating 5.0/5

Gary H. Couples - Confirmed reviews ALL

Clean, comfortable and functional rooms with everything you need. Ideal walking location for Heathrow T5 and a superb breakfast.

Dear Gary H., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Customer review rating 4.5/5

Douglas B. Couples - Confirmed reviews ALL

Very convenient hotel built into T5. Reasonably priced and very good room service

Dear Douglas B., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Customer review rating 5.0/5

Joanne G. Friends - Confirmed reviews ALL

Friendly efficient safe, good food

Dear Joanne G., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Customer review rating 4.0/5

Pushpa M. Couples - Confirmed reviews ALL

Convenient location and comfortable room.

Dear Pushpa M., We very much appreciate your comments regarding your stay at the Sofitel London Heathrow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Serhan Hotel Manager

Other web-users rate our hotel

  • 5,013 reviews 9.4/10 Location
  • 9,623 reviews 7.7/10 Room
  • 8,439 reviews 8.4/10 Service
  • 127 reviews 4.2/10 WiFi
  • 2,285 reviews 8.1/10 Cleanliness
  • 2,043 reviews 4.3/10 Value
  • 1,437 reviews 8.1/10 Breakfast
  • 7 reviews 0/10 Sustainability

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