Sofitel London Gatwick 4 stars

Customer review rating (ALL Rating) 4.5/5 9,578 reviews

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Description

Hotel extras

  • PLANET 21 represents our commitment to sustainability.

  • All-day dining available from 4 restaurants and 2 bars

  • 11 purpose built meeting rooms catering up to 300 guests

  • Directed connected to Gatwick North Terminal via a 5 minutes covered walkway

  • Classic, Superior and Family Rooms including Club Lounge Access and Runway Views

Our accommodation(s)

Hotel location

Sofitel London Gatwick

North terminal, Gatwick Airport, West Sussex
RH6 0PH CRAWLEY
United Kingdom

GPS:51.161121, -0.176867

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  9,578 reviews

Customer review rating 4.5/5

Kim H. Couples - Confirmed reviews ALL

We stayed at the hotel after being overseas. Very convenient after a couple of weeks away. Beds comfortable , pillows like sleeping on a cloud.

Customer review rating 5.0/5

S D. Couples - Confirmed reviews ALL

Such a fab location with great service - it’s a bit pricey but your paying for the convenience

Customer review rating 4.5/5

Cargill S. Couples - Confirmed reviews ALL

The bed was so comfortable, staff were attentive and met all requests. Great place to stay to kick off a holiday flying from Gatwick.

Customer review rating 5.0/5

S O. Solo - Confirmed reviews ALL

Very good service everywhere from restaurants to staff behind the desk.

Dear Guest, Thank you for sharing such kind words about your experience. We are delighted to know our restaurants and front desk team left a positive impression. Providing warm, attentive service across all areas of the hotel is central to our ethos, and your feedback is truly appreciated. We look forward to welcoming you back to Sofitel London Gatwick. Warm Regards, Sofitel London Gatwick Team

Customer review rating 5.0/5

Susan R. Families - Confirmed reviews ALL

My husband suddenly became ill in the middle of the night and was taken to hospital by ambulance. Throughout the ordeal (we had to cancel our trip) the hotel was caring, helpful and made us feel we were not alone. This was no 'ordinary' hotel experience and no 'ordinary' hotel management. The duty manager went beyond the call of 'duty' and we knew we were in good hands. What was meant to be a 2 week holiday became a 2 night stay at the hotel after the day we had hoped to travel became an eleven hour stint at A&E at East Surrey Hospital. The doctors said my husband was not well enough to travel home, but the hotel stepped in and all of us in the party (2 bedrooms) were accommodated for a second night and rooms were changed so I could be supported by our friend. Nothing was too much for them. Thank you Emi, and Accor!

Other web-users rate our hotel

  • 5,124 reviews 9.5/10 Location
  • 8,446 reviews 8.3/10 Room
  • 6,768 reviews 8.6/10 Service
  • 47 reviews 7.6/10 WiFi
  • 4,850 reviews 7.7/10 Comfort
  • 2,372 reviews 8.5/10 Cleanliness
  • 1,647 reviews 5/10 Value
  • 1,109 reviews 7.7/10 Breakfast

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