Novotel Budapest Danube 4 stars

Customer review rating (ALL Rating) 4.6/5 414 reviews

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Bem Rakpart 33-34, NTAK: SZ19000074, szálloda, 1027 BUDAPEST, Hungary

Description

Hotel extras

Novotel Budapest Danube located in city center is the best starting point to discover Budapest and Parliament. Above all, our friendly team pays special attention to you to make your stay unique and unforgettable. Enjoy the view during your morning coffee

Our accommodation(s)

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Hotel location

Novotel Budapest Danube

Bem Rakpart 33-34, NTAK: SZ19000074, szálloda
1027 BUDAPEST
Hungary

GPS:47.508529, 19.039137

Telephone
Fax +36 1 458 4909

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 LOUNGE BAR

NOVO2 lounge bar is a combination of a bar and a restaurant - a perfect place for rest, as well as business and social meetings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  414 reviews

TripAdvisor Rating  4.0/5  2,326 reviews

Just perfect

Customer review rating 5.0/5

Otoniel S. Friends - Confirmed reviews ALL

Thanks to everyone to make an amazing trip to Budapest

Dear Otoniel S., Thank you for your kind words and positive feedback. We are delighted to hear that you had an amazing trip to Budapest and appreciate your recognition of our team's efforts. Best regards, Tamás Pintér General Manager

Very nice, but let down by inattention

Customer review rating 4.0/5

Toby H. Families - Confirmed reviews ALL

The Hotel was in the location we required, predictably - and charging for our EV was available nearby - but - the bottled water in uor room had mould in it [changed by Reception when we brought it down], there was no milk for the English Tea in the room, and the tea was not replaced when the room was refershed during the day, there were knobs missing off the shower control, and the shower head would not stay where it was pointed - not the level of attention that we have come to expect from the Accor Group ....

Dear Toby H., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that our location met your needs and that you appreciated the nearby EV charging facilities. However, we sincerely apologize for the oversights you experienced during your visit. Your comments regarding the issues with bottled water, tea provisions, and shower facilities have been duly noted. We strive for excellence in our service and amenities, and it is disheartening to learn that we fell short in these areas. Please rest assured that your feedback will be discussed with our team to ensure a more attentive service in the future. We appreciate your understanding and hope to have the opportunity to provide you with a more seamless experience on your next visit. Best regards, Tamás Pintér General Manager

Well allocated. Good view, unfriendly stuff

Customer review rating 3.5/5

Mohamed A. Business - Confirmed reviews ALL

Hotel is well located facing the Parliament. Breakfast is ok . Not easy to get a simple omelet. Stuff is exetermly unfriendly. They never say good morning or even reply back Same at night. You go to breakfast. Someone should take your room number. They look at you and you should be lucky is someone decided to come and allow you in.

Dear Mohamed A., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that you appreciated the hotel’s location and the view. However, we sincerely apologize for the unwelcoming experience you encountered with our staff during your visit. It is our aim to provide a friendly and attentive service, and we regret that we fell short in this regard. Your comments regarding breakfast service have been noted, and we will reflect on how we can improve this aspect of our guest experience. Best regards, Tamás Pintér General Manager

Good value for money, but rooms need upgrades

TripAdvisor rating 3.0/5

rduddell11 Friends getaway - TripAdvisor review

We stayed at here for a weekend visit to the city in December. The hotel staff prior to arrival were helpful and prompt in their responses. On arrival again the staff were helpful and friendly, there was a slight mix up with the room after we’d arranged an upgrade which hadn’t been arranged but, the staff told us they’d sort it and to their credit they did. We upgrade and stayed in an executive room with river view, I would say describing it as “river view” is questionable and in any case it wasn’t a picturesque view of the river. The room was functional and find for what we needed, the room needed some TLC and modernisation, there were stains in the visions of the furniture, the amenities were functional and storage was adequate, the bed was comfortable. The hotel overall was situated in a convenient location for the value, Fishermans Bastion is 20 mins walk, St Stephens Basilica and the central points over the other side is about 30-35 mins. Locally to the hotel there are some restaurants, bars, a shop and most conveniently, the metro station is a 2 min walk which is only 2 stops to the main area around St Stephen’s and the Christmas Markets. Overall, the hotel offered good value for money when factoring in the price paid compared to others locally albeit, the rooms need some improvements

Dear rduddell11, Thank you for taking the time to share your thoughts regarding your recent stay at Novotel Budapest Danube. We appreciate your positive remarks about our staff's helpfulness and the convenient location of the hotel. We sincerely apologize for the inconvenience you experienced with the room upgrade. We understand how important it is to have everything in order upon arrival, and we are glad that our team was able to assist you in resolving the mix-up. Your feedback on the room condition and the view has been noted. We strive to maintain high standards, and your comments about the need for modernization and maintenance will be taken into consideration as we continue to enhance our facilities. We are pleased that you found good value in your stay and enjoyed the comfort of the bed. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future. Best regards, Tamás Pintér General Manager

Super!!

Customer review rating 4.0/5

Mariam Friends - Confirmed reviews ALL

Friendly Staff

Dear Mariam, Thank you for your kind words regarding our friendly staff. We are delighted to know you had a positive experience at Novotel Budapest Danube. Your feedback is greatly appreciated and motivates our team to continue providing excellent service. Best regards, Tamás Pintér General Manager

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Other web-users rate our hotel

  • 657 reviews 9.4/10 Location
  • 765 reviews 7/10 Room
  • 475 reviews 8.2/10 Service
  • 9 reviews 7.5/10 WiFi
  • 337 reviews 7.9/10 Breakfast
  • 229 reviews 7.3/10 Cleanliness
  • 94 reviews 4.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.