Novotel Budapest Danube

THERE ARE THIEVES IN THE HOTEL. WATCH OUT YOUR BELONGINGS WHEN YOU LEAVE YOUR LUGGUAGE TO "FEMALE STAFFS" I stayed here for 2days (9/9-9/11). There were 2 female staffs when I checked out. I asked the female staff who helped me check out at 10 a.m. today to leave two suitcases. She readily said yes, and I left my suitcase with her and came back to the hotel at 13:00 to find it. After that, I immediately took a taxi to the airport, and as soon as I arrived at the airport, I checked the contents of the carrier, but I found that about 1,000 euros were missing from one of the carriers I left. There wasn't any touch on the carrier until I arrived at the airport after leaving my carrier. Except for them. Before I left the room just before I checked out, I divided the cash into three places inside the carrier (paper bags, wallets, and GoPro cases) but there were thefts in exactly three places above. When I first left my luggage with them, I remember clearly that they took our luggage inside the office, not next to the counter, like other customers' luggage. At first, I thought it was weird, but I still believed it would be okay because I was an employee of a global hotel brand called "Nobotel," but this was my big mistake. As a person who likes Novotel and Novotel Suite in Korea, I also decided to trust Novotel on this trip, and I was very disappointed that the staff training and management of global brands are so poor. I will never stand by this atrocity and strongly protest against Novotel's headquarters. The women who commit crimes against tourists will do everything they can to ensure that they face clear punishment 공항 체크아웃을 하기 전, 여자친구와저는 돈을 나눠 캐리어 넣어두었고 리셉션에 짐을 맡겼습니다.여자직원은 옆 카트에 짐을 올리지 않고 사무실로 캐리어를 가지고 들어갔습니다. 그리고 나서 짐을 찾을때는 밖으로 짐이 나와있었습니다. 호텔에서 택시를 불러 바로 공항에 왔고 공항에서 짐을 분리하던중 그녀들이 돈을 훔쳤다는 것을 바로 알았습니다. 노보텔이라는 브랜드를 훼손시키며 헝가리에 좋은추억을 한번에 없어지게한 그들에게 가만히 있진 않을겁니다. 에어비앤비도 아닌 호텔 그것도 세계적인 체인점에서 리셉션 직원이 돈을 훔친다는 것은 있을 수도 없고 생각해본적도 없습니다. 동양인이라서 여행객이라서 아무런 대처를 못할 것이라 생각했다면 착각입니다. 하루빨리 진심어린 사과와 훔쳐간 돈을 되찾고싶습니다

한국인들 해당호텔 가지마세요. 국회의사당뷰 그냥 바깥에서 보세요. 룸컨디션 안좋고 스위트룸에서도 그닥 탁 트인 뷰도 아니며 무엇보다 직원 개불친절합니다. I was deeply offended by the rude attitude of the reception staff. They were extremely unwelcoming, unaccommodating and unfriendly. Especially the man with gray hair that was at the counter around 13:30 on 13th of August did not hesistate to show his frustration when I asked him something. I have been to over 30 countries and countless hotels but this was one of the worst attitudes I have ever encountered. Moreover the rooms were extremely outdated. I do not recommend this hotel to anyone. The hotel deleted my Google review so let's if this review gets deleted too!

We chose the Junior suite with 1 double bed. The room had a beautiful view of the Parliament building. The location is great. We had breakfast delivered to our room in the morning and enjoyed it with a view. We communicated in English without any problems

Thankyou for recognising my loyalty by giving me an upgrade to a larger suite! It was wonderful.

Polite staff, very good breakfast, excellent location. Small room and very few utensils including tiny shower gel.