Pullman Budapest 5 stars

Customer review rating (ALL Rating) 4.7/5 1,258 reviews

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Pullman Budapest - Image 1
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Pullman Budapest - Image 4
Nagymezo u. 38, 1065 BUDAPEST, Hungary

Description

Hotel extras

  • Unbeatable location in the heart of the city

  • 24-hours fitness lounge with state-of-the-art equipment

  • Parking facility.

  • Complimentary tea and coffee making facilities in the room

  • Free High speed internet Wifi access

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Twin Room

Photo out of - Deluxe Twin Room

Stylish Deluxe room with two single beds 200x100 cm, en-suite bathroom, Chromecast TV, coffee and tea making facilities, high quality amenities.

Max. number of persons
2
Area
From 24 m² / 258 sq ft

Bedding

Twin bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Safe deposit box in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • 2 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Tranquil Premium room with one super king size bed 200x200 cm, en-suite bathroom, Chromecast TV, high quality amenities, working desk, coffee and tea making facilities.

Max. number of persons
3
Area
From 27 m² / 290 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Free in Room Mineral Water
  • Espresso machine
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 55'/140 cm screen
  • 4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Safe deposit box in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
See availabilities

Small in size 19 sqm, big on comfort. A cosy retreat with smart design, essential comforts and an exceptionally comfortable bed. Complimentary city essentials, 48-hour guide, travel card and pillow mist for easy exploring and restful nights.

  • Views:

    Courtyard View

Max. number of persons
1
Area
From 19 m² / 204 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Safe deposit box in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
See availabilities

Suite

Junior Suite

Photo out of - Junior Suite

Calm Junior suite with one super king size bed 200x200cm, living room area, separate bathroom, Chromecast TV, high quality amenities, working desk, coffee and tea making facilities.

Max. number of persons
3
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Safe deposit box in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
See availabilities

Suite

Loft Suite

Photo out of - Loft Suite

Designer Loft suite with one super king size bed 200x200cm, a spacious living room and dining area, separate bathroom with shower, freestanding bathtub, Chromecast TV, high quality amenities, working desk, coffee and tea making facilities.

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

Single sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge
  • 29'/74 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Safe deposit box in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
See availabilities

Suite

Signature Suite

Photo out of - Signature Suite

Stunning Signature suite with one super king size bed 200x200cm, a spacious living room and dining area, large private terrace 65 sqm, private jacuzzi, kitchenette, freestanding bathtub and walk-in shower, Chromecast TV, high quality amenities.

Max. number of persons
4
Area
From 88 m² / 947 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar
  • Free in Room Mineral Water
  • Espresso machine

Bathroom

Bathroom Facilities

  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Chromecast
  • Music TV channels
  • Satellite/cable colour TV
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Safe deposit box in room

Comfort Features

  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
See availabilities

Hotel location

Pullman Budapest

Nagymezo u. 38
1065 BUDAPEST
Hungary

GPS:47.504579, 19.058339

Telephone
Fax +36 1 472 5299

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 136 rooms
  • 24 connecting rooms
  • 136 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Porter

  • Porter

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

2 Meeting rooms

Well-being

Fitness Studio

  • On site
  • On site
  • Indoor parking
  • Private
  • 20 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2 m / 8.19 ft

  • Parking pricing: 35 EUR 35 EUR Per unit
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Security

  • Well-lit parking
  • Sprinkler
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

TUTTO

Photo out of - TUTTO

Tutto celebrates American and Italian influences with generosity, authenticity, and accessibility. From New Yorks bustling streets to Rome charming trattorias, Tutto offers a warm and convivial dining experience. ​

Cooking style
Italian
Chef name
Nagy Gergo
Capacity
105
Accessibility
Accessible service
Nagymezo u. 38, 1065 Budapest, Hungary
Telephone +36 1 472 5299
Menu PDF
Cocktail menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Apple Pay

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Vegetarian menu

Tutto celebrates American and Italian influences with generosity, authenticity, and accessibility. From New Yorks bustling streets to Rome charming trattorias, Tutto offers a warm and convivial dining experience. ​

Our signature coffee shop and bar, located in the hotels spectacular lobby, will keep you amped-up all day long with coffee, cocktails and light bites.

Start your day with our outstanding breakfast featuring artisanal pastries, fresh seasonal fruits, farm-to-table eggs, and handcrafted coffee—served in a vibrant setting designed to energize your days.

Go beyond your fitness goals, push yourself while having fun. You can work out 24 hours a day, at your own pace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,258 reviews

Customer review rating 5.0/5

Philip C. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Alireza M. Families - Confirmed reviews ALL

Customer review rating 4.0/5

Andelka T. Business - Confirmed reviews ALL

Dear Andelka T., Thank you for sharing your feedback. We are delighted that you enjoyed a comfortable stay and appreciated the atmosphere of our hotel. We also appreciate your comments regarding the coffee machine and will share them with our team. We hope to welcome you back to Pullman Budapest soon! Kind regards, Blanka Balogh Host of Pullman

Customer review rating 3.5/5

Thomas S. Families - Confirmed reviews ALL

Dear Thomas S., Thank you for your feedback. We are pleased that you enjoyed your stay and felt warmly welcomed by our team. We also appreciate your honest comments about the breakfast and will share them with our team for improvement. Kind regards, Blanka Balogh Host of Pullman

Customer review rating 3.0/5

Radu G. Families - Confirmed reviews ALL

Dear Radu G., Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the lack of information regarding your booking and the unresolved issue with the connecting doors. We also regret that our communication did not meet your expectations. We understand your disappointment and appreciate you bringing these matters to our attention. Your comments will be shared with the relevant teams to help us improve our service. Kind regards, Blanka Balogh Host of Pullman

Customer review rating 5.0/5

Alireza M. Families - Confirmed reviews ALL

Everything perfect, just lack of charging infrastructure for electro Autos!

Customer review rating 4.0/5

Andelka T. Business - Confirmed reviews ALL

I stayed for one night and had a very good night sleep. The room was very nice for a short stay. The breakfast was ok also. The coffee machine was not the best - which was a surprise because it was Nespresso. Main impression was the very artsy vibe of the hotel.

Dear Andelka T., Thank you for sharing your feedback. We are delighted that you enjoyed a comfortable stay and appreciated the atmosphere of our hotel. We also appreciate your comments regarding the coffee machine and will share them with our team. We hope to welcome you back to Pullman Budapest soon! Kind regards, Blanka Balogh Host of Pullman

Customer review rating 3.5/5

Thomas S. Families - Confirmed reviews ALL

overall was a very good stay, the breakfast was ok,the quality of the food could be better in the term of doing more themselfs, not buying evrything. the eggs benedikt were really awfull, the sauce was grey isch, not self made, it tasted not good. the stuff was really friendly and we felt welcomed. thank you for that, with a small child its not everywhere like this.

Dear Thomas S., Thank you for your feedback. We are pleased that you enjoyed your stay and felt warmly welcomed by our team. We also appreciate your honest comments about the breakfast and will share them with our team for improvement. Kind regards, Blanka Balogh Host of Pullman

Customer review rating 3.0/5

Radu G. Families - Confirmed reviews ALL

I made the booking online on official all.accor.com website. There was an offer for a family package Family & Co. Upon arrival, the reception staff was not aware of the offer and I had to prove to them the price of the reservation, otherwise full price was to be charged. I was offered two interconnecting rooms. Someone was sent to the rooms to open the interconencting doors, but did not manage to do that. I was told they will come back the second day. The second day nobody came and the doors were not opened. In the evening when we came back to the hotel we found an "invitation" in the doors for drinks at the bar. Reception and hotel had my email address, my phone number so the offer could be sent any other way. There was a notifications section in the app on the in-room TV. Message could be sent there. All in all, communication is far from perfect and for the price you charge for the accomodation, More is expected. I am disappointed by this hotel and the services provided.

Dear Radu G., Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the lack of information regarding your booking and the unresolved issue with the connecting doors. We also regret that our communication did not meet your expectations. We understand your disappointment and appreciate you bringing these matters to our attention. Your comments will be shared with the relevant teams to help us improve our service. Kind regards, Blanka Balogh Host of Pullman

Customer review rating 5.0/5

Alexandre S. Friends - Confirmed reviews ALL

Very impressed with the reception service! The front desk team was always polite, quick and happy to help. The welcome was warm, and every interaction with the reception staff was pleasant. Great communication, good advice and a very professional approach. The whole front office team deserves credit for making guests feel so comfortable!

Dear Alexandre S., Thank you for your kind words. We are delighted that our reception team made such a positive impression with their warm welcome, professionalism, and helpful service. We will gladly share your compliments with the entire team. We look forward to welcoming you back to Pullman Budapest! Kind regards, Blanka Balogh Host of Pullman

Customer review rating 5.0/5

Yong L. Couples - Confirmed reviews ALL

The reception team was really great during our stay. Everyone was so friendly and welcoming, and check-in was quick and easy. Whenever we needed help, there was always someone ready to assist us. The staff at the front desk were always in a good mood and happy to answer our questions. They gave us useful information and made everything easier for us. You could always approach the reception with confidence, knowing that someone would help you. The front office team was professional but also very personal and friendly. We felt welcome every time we passed by the reception. It is not always easy to find such helpful people who are happy to do a little extra for their guests. Really excellent service from the whole reception team. They did a great job!

Dear Yong L., Thank you for your feedback. We are delighted that our reception team made you feel so welcome and that you appreciated their friendly and helpful service. We will be sure to share your kind words with the team. We look forward to welcoming you back to Pullman Budapest! Kind regards, Blanka Balogh Host of Pullman

Customer review rating 5.0/5

Milan M. Solo - Confirmed reviews ALL

My stay at Pullman Budapest was perfectly relaxing. I stayed one night, the room was comfortable, the staff was very kind, especially at the reception. I would like to highlight Milan and Aurora for their professionalism and helpfulness.

Dear Milan, Thank you for your kind feedback! We are delighted you enjoyed a relaxing stay and will gladly share your compliments with Milan and Aurora. We look forward to welcoming you back to Pullman Budapest! Best regards, Blanka Balogh Host of Pullman

Customer review rating 4.0/5

Muhammad S. Solo - Confirmed reviews ALL

Overall, it was a very comfortable and nice stay. Hotel is well located rooms were absolutely clean and good size with required amenities. Breakfast was good. I would certainly recommend this to anyone traveling on business or even on leisure.

Dear Muhammad S., Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your comfortable stay, our convenient location, and the cleanliness and spaciousness of your room. It is also a pleasure to know that you enjoyed our breakfast and would recommend Pullman Budapest to both business and leisure travellers. We truly appreciate your kind words and look forward to welcoming you back. Kind regards, Blanka Balogh Host of Pullman

Customer review rating 5.0/5

Hao Z. Business - Confirmed reviews ALL

Nice service clean room

Dear Mr. Z., Thank you for your kind remarks regarding the location, style, and cleanliness of your room, as well as the service provided. We are delighted that you enjoyed your stay with us and appreciate your feedback. We look forward to welcoming you back in the future. Kind Regards, Mr. Roland BALÁZS Front Office Manager

Customer review rating 5.0/5

Reem M. Friends - Confirmed reviews ALL

I was visiting with friends and the reception team kindly offered me a complimentary upgrade as a Platinum member. Thank you for that! I also really appreciated the amenity. Whenever I return to Budapest, I will definitely book this hotel again.

Dear Reem M., Thank you very much for your lovely feedback and for choosing our hotel for your stay in Budapest! We are delighted to hear that you appreciated the complimentary upgrade offered by our Reception team as a valued Platinum member, as well as the amenity prepared for you. It is always a pleasure for us to recognise our loyal ALL members and make their stays extra special. Your kind words mean a great deal to our team, and we are especially happy to know that you would choose our hotel again on your next visit to Budapest. We look forward to welcoming you back and providing you with another memorable stay! Kind regards, Mr. Roland BALÁZS Front Office Manager

Customer review rating 5.0/5

Daniel M. Solo - Confirmed reviews ALL

The reception team was truly one of the best parts of our stay. From the first welcome to the last goodbye, the service was excellent. The front desk staff were always friendly, professional and ready to help. Every time we approached the reception, we were met with a smile and a positive attitude. The whole front office team deserves a lot of credit. They were patient, attentive and always happy to answer our questions or help us with anything we needed. The guest service was quick and well organised, but never felt rushed or impersonal. It was easy to see that the team really cares about its guests. The welcome desk staff made us feel comfortable, gave us useful advice and made every interaction a pleasure. A reception team like this really makes a difference to the whole hotel experience. A special thank you to Aurora, Roland and Sebesten for their excellent service. They were all very helpful and welcoming, and their friendly approach made us feel in good hands throughout our stay. The restaurant was also a great experience. The food was very good, and the service was friendly and attentive. Gábor and Rita made us feel welcome and took good care of us. Overall, an excellent team and especially a reception that deserves real praise!

Dear Daniel M., Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to learn that our reception team made such a significant impact on your experience. Their dedication to providing exceptional service is indeed commendable, and it is gratifying to hear that you felt welcomed and valued throughout your visit. We will ensure that your kind words are conveyed to Aurora, Roland, Sebesten, Gábor, and Rita. It is encouraging to know that their efforts contributed to your overall satisfaction, particularly in both the reception and restaurant areas. We strive to create a warm and inviting atmosphere for all our guests, and your review is a testament to our team's commitment. Thank you once again for your wonderful review. We look forward to welcoming you back to Pullman Budapest in the future. Mr. Roland BALÁZS Front Office Manager

Customer review rating 5.0/5

Azza B. H. Couples - Confirmed reviews ALL

The reception team was excellent throughout our stay. Everyone was friendly, professional and always ready to help. The front desk staff were welcoming, attentive and happy to answer any questions. Great service, a warm atmosphere and a team that really cares about its guests!

Dear Azza B. H., Thank you for your wonderful feedback regarding our reception team. We are thrilled to hear that you experienced exceptional service and a warm atmosphere during your stay. Your kind words will be shared with our staff, as they truly strive to create memorable experiences for our guests. Kind regards, Mr. Roland BALÁZS Front Office Manager

Customer review rating 5.0/5

Xiaomin Z. Business - Confirmed reviews ALL

The reception staff made us feel at home from the very beginning. Everyone was kind, helpful and always in a good mood. The front desk team handled everything smoothly and was happy to help whenever we needed anything. Really good service and a very welcoming reception!

Dear Xiaomin Z., Thank you for your kind words regarding our reception staff. We take great pride in providing a warm and welcoming atmosphere for our guests. Your positive feedback will be shared with the team, as it is always encouraging to know their efforts are appreciated. Kind regards, Mr. Roland BALÁZS Front Office Manager

Customer review rating 4.0/5

Paul B. Families - Confirmed reviews ALL

Bit disappointed with a third adults bed being a camp bed and the room size for 3 adults plus the rooftop bar being closed for 3 of our 4 days But still enjoyable and the staff were excellent

Dear Paul B., Thank you for sharing your feedback with us. We are pleased to hear that, despite some disappointments, you had an enjoyable stay and that our team made a positive impression with their service. We are sorry that the extra bed and room size did not fully meet your expectations when travelling as three adults. We also regret that our rooftop bar was closed for part of your stay and that you were unable to enjoy it as much as you had hoped. Your comments are valuable to us, and we truly appreciate you taking the time to share both the positive aspects and the areas where we could have done better. We hope to have the pleasure of welcoming you back to our hotel for an even more enjoyable experience in the future. Kind regards, Mr. Roland BALÁZS Front Office Manager

Customer review rating 5.0/5

Geoffrey W. Couples - Confirmed reviews ALL

Friendly helpful and informative reception staff. Always courteous, friendly and eager to make our stay a pleasant one.

Dear Geoffrey, Thank you for your wonderful feedback! We are delighted that you enjoyed our convenient location and easy access to public transport, shopping, and local attractions. It is especially rewarding to hear your kind words about our reception team and their friendly, helpful service. Your appreciation means a great deal to us, and we look forward to welcoming you back to Pullman Budapest for another memorable stay. Kind regards, Blanka Balogh Host of Pullman

Customer review rating 4.5/5

James S. Couples - Confirmed reviews ALL

Extremely friendly and professional staff. Great location, amazing vibe and perfect breakfast in a wonderful ambiance. The only slight negative was the inability of the maintenance team to get the Chromecast on the TV in the room to work although I've specifically asked for this 3 times.

Dear Mr. S., Thank you for your feedback and for returning to Pullman Budapest! We are delighted you enjoyed our team, location, atmosphere, and breakfast. We sincerely apologize for the inconvenience with the Chromecast and appreciate your patience. Your comments will be shared with our team. Kind regards, The Pullman Budapest Team

Customer review rating 4.0/5

Antonio M. M. Families - Confirmed reviews ALL

An excellent hotel, with very comfortable rooms and a great location. The reception staff were extremely friendly and helpful, unlike the staff in the bar and restaurant. The hotel could do with at least one more lift to avoid the long waits at the two that are currently available.

Dear Mr. M. M., Thank you for your feedback! We’re glad you enjoyed our location, comfortable rooms, and reception team. We appreciate your comments regarding the restaurant service and elevators and will share them with our team. Kind regards, The Pullman Budapest Team

Customer review rating 4.5/5

Helge R. Couples - Confirmed reviews ALL

This is a very cool place to stay. The location is close to many attractions and I really have to acknowledge the staff as being very accommodating and conscientious of our needs.

Dear Helge R., Thank you for your kind feedback! We are delighted that you enjoyed our central location and found our team accommodating and attentive to your needs. Your appreciation means a lot to us, and we look forward to welcoming you back to Pullman Budapest for another enjoyable stay. Kind regards, The Pullman Budapest Team

Customer review rating 5.0/5

Ana L. Friends - Confirmed reviews ALL

The reception team was one of the best parts of our stay. Everyone was so friendly and welcoming from the moment we arrived. The check-in was easy, and the staff at the front desk were always ready to help with anything we needed. The reception service was great throughout our stay. The front office team was always polite, patient and happy to answer our questions. We received useful information and good advice whenever we needed it. The front office staff made us feel welcome every time we came back to the hotel. It was nice to see such friendly people who really care about their guests. The whole guest service team at the front desk did a great job, and we always felt we could count on them. A special thank you to Roland for his kindness and all the great recommendations. His tips were really helpful and made our stay even better. We also had a very good experience in the restaurant. The breakfast was great, and the service was friendly and attentive. Rita and Gabor deserve a special mention for making us feel welcome and taking such good care of us. A great team all around, but the reception staff really deserve extra praise!

Dear Ana L., Thank you for your wonderful feedback! We are delighted to hear that our reception team made you feel so welcome throughout your stay. Your kind recognition of Roland, as well as Rita and Gabor in our restaurant, will be shared with them and the entire team. It is a pleasure to know that their friendliness, helpful recommendations, and attentive service made your experience at Pullman Budapest even more enjoyable. We look forward to welcoming you back for another memorable stay! Kind regards, The Pullman Budapest Team

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