Sofitel Brisbane Central 5 stars

Customer review rating (ALL Rating) 4.5/5 8,099 reviews

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249 Turbot Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Our accommodation(s)

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Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

Telephone
Fax +61 7 3832 4741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Suzette

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  8,099 reviews

TripAdvisor Rating  4.2/5  5,136 reviews

Certificate of excellence 2024

Customer review rating 3.0/5

Andrew M. S. Business - Confirmed reviews ALL

Check in and accommodation fine.

Customer review rating 4.5/5

Hsinping C. Couples - Confirmed reviews ALL

Natasha from Reception was extremely helpful and did extra miles to make my stay pleasant. Truly appreciated

Customer review rating 4.5/5

Barbara C. Couples - Confirmed reviews ALL

Welcoming and efficient staff. Very comfortable room and delicious breakfast as usual.

I've had better experiences at 3 star hotels - will never return again

TripAdvisor rating 1.0/5

S T TripAdvisor review

Stayed at the Sofitel Brisbane Central from 13 to 15 November and while the concierge staff were fantastic, I felt I was discriminated against in the lounge and bar. Only given canapes when I requested for them 30 mins later, whilst everyone else around me was being offered. Waited 32 mins for a cocktail to be made in the bar whilst the bar was empty and had no explanation for the wait. Lodged a formal complaint with the hotel on 20 November. Received a phone call at 7am on a weekend - 9 days later - to discuss further. I returned the call on Monday and have no reply since.

Customer review rating 5.0/5

John F. Business - Confirmed reviews ALL

All good as usual. Check in and check out painless and service was at its usual excellent level. Room was first class.

Bonjour, Thank you for your incredible feedback regarding your recent stay. We are thrilled to hear that your check-in and check-out experiences were seamless and that our service met your expectations. Exceptional service for a seamless experience is something we strive for, so to hear that we achieved this for you is very encouraging for us. We look forward to welcoming you back for another first-class stay in the future. Sincerely, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

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Other web-users rate our hotel

  • 1,668 reviews 9.4/10 Location
  • 3,092 reviews 6.7/10 Room
  • 3,857 reviews 8.9/10 Service
  • 33 reviews 6.2/10 WiFi
  • 1,221 reviews 7.2/10 Food
  • 1,060 reviews 6.2/10 Vibe
  • 819 reviews 8.2/10 Breakfast
  • 776 reviews 5.9/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.