Sofitel Brisbane Central 5 stars

Customer review rating (ALL Rating) 4.4/5 8,095 reviews

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249 Turbot Street, 4000 BRISBANE, Australia

Description

Hotel extras

  • The hotel is above Central Station, with direct access to Brisbane Airport.

  • Award-winning, gourmet restaurant and bars onsite

  • Brisbane's largest fully-integrated conference venue.

  • Luxurious French inspired interiors and decor

  • Outdoor pool, gymnasium and day spa

Our accommodation(s)

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Hotel location

Sofitel Brisbane Central

249 Turbot Street
4000 BRISBANE
Australia

GPS:-27.465352, 153.026299

Telephone
Fax +61 7 3832 4741

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Suzette

Delivering the finest selection of locally-sourced produce for breakfast, lunch and dinner with a passion for service and providing unforgettable moments for our guests, Bistro Suzette offers diners the perfect place to relax, indulge, and celebrate.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  8,095 reviews

Customer review rating 4.0/5

Eric A. L. H. Couples - Confirmed reviews ALL

Great location, friendly helpful staff in all areas. Feel that the step into bath showers are hazardous

Bonjour, Thank you for your kind feedback following your recent stay with us. We are delighted that you enjoyed our prime inner-city location a. had a positive experience our friendly staff. Our utmost priority is to provide exceptional service to all our valued guests, so it is gratifying to know that we have achieved this during your visit. We also very much appreciate your feedback about the step into the bath showers, a. which we will ensure is shared with our team as we continually strive to enhance guest safety a. comfort. We hope to welcome you back again soon for another pleasant stay. Sincèrement, Rhianne Campbell Luxury a. Guest Experience Manager Sofitel Brisbane Central

Customer review rating 5.0/5

Catriona D. Business - Confirmed reviews ALL

No place else I’d stay in Brisbane

Bonjour, Thank you for your kind words regarding our service. We are delighted to hear that you consider us your preferred choice in Brisbane. It is our pleasure to provide exceptional experiences to our guests. Sincerely, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 3.5/5

Bates K. Couples - Confirmed reviews ALL

We had a great time. However. I requested 3 times that the dried up food on the coffee table and food on carpet was cleaned up. It had been there since we arrived and wad still there on the day we departed. Also the mini bar/water / coffee. sugar etc was never replenished. I had to ask for body wash also.

Bonjour, Thank you for sharing your feedback regarding your recent stay. I am pleased to hear that you had a great time; however, I regret that the cleanliness issues and the replenishment of amenities did not meet your expectations. Our team strives to maintain a high standard of service, and your comments will be addressed with the appropriate departments to ensure improvements. We appreciate your understanding and hope to welcome you back for an enhanced experience in the future. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 4.5/5

John A. W. Couples - Confirmed reviews ALL

Enjoyable Stay, only Complaints rooms have shower in Bath tub dangerous for old Folks. also Suzette Restaurant ordered Fish of the Day cost $52 received a small piece of fish (2 mouth fulls) surrounded by a sauce, I know you can order sides but for the price should come with at least one side.

Bonjour, Thank you for your kind words regarding our location and your enjoyable stay. I appreciate your feedback about the shower configuration and the portion size at Suzette Restaurant. While we strive to offer a delightful dining experience, I will ensure your comments on the fish dish and portion sizes are noted for our culinary team to consider. Your insights are invaluable in enhancing our offerings. Sincerement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Customer review rating 5.0/5

Jina H. Business - Confirmed reviews ALL

I stayed for 2 nights for an inhouse conference and could not wait to get back to my room each night. The bed is super comfortable and the room immaculately clean and inviting. Plus a fabulous view from the 27th floor. All of the staff we outstanding and could not have been more helpful. Super appreciated the valet parking and the buffet breakfast as always was delicious.

Bonjour, Thank you for your kind feedback regarding your recent stay with us. We are thrilled to hear that you found your room to be comfortable and clean, and that you enjoyed the spectacular view from the 27th floor. It is wonderful to know that our staff contributed positively to your experience by providing exceptional service. Additionally, we are pleased that you appreciated the convenience of valet parking and the delightful offerings at our buffet breakfast. We look forward to welcoming you back for another delightful stay in the future. Sincèrement, Rhianne Campbell Luxury and Guest Experience Manager Sofitel Brisbane Central

Other web-users rate our hotel

  • 1,715 reviews 9.4/10 Location
  • 3,168 reviews 6.4/10 Room
  • 3,855 reviews 8.6/10 Service
  • 36 reviews 5.9/10 WiFi
  • 1,143 reviews 6.9/10 Food
  • 1,070 reviews 6.1/10 Vibe
  • 867 reviews 8.5/10 Breakfast
  • 811 reviews 5.5/10 Cleanliness

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