Sofitel Al Khobar The Corniche

I came with friends to enjoy out vacation From the moment we arrived the attention was there The warm welcome The smile The service The view of the room The breakfast The spa The lady at coffee shop was great her name is richell

Hotel room very good but you have very hot water no if you have cooling system or not you must check being dry hot water need to think twice if I stay again thanks

Extremely satisfied with the hospitality service and they accommodated for all my requests.

First of all, I would like to thank (Noura Alluhaidan) for her warm welcome upon check-in. Secondly, and what I'm still mad about now is, my booking included breakfast and, as a guest, I went down the floor to have my breakfast, the reception person (Riyadh) he was checking the room numbers to let the guests get into the restaurant. He was (insulting) me inside the restaurant and in front of the people, he told me that my room number was not listed with breakfast. I told him my booking included breakfast and I had repeated to him the room number twice. After I had eaten my breakfast, I went down to the reception area and I asked the employee (Hassan) to please check the room number .... with breakfast or not, he confirmed that my room was booked to include the breakfast. I have reported this to (Hassan, Hussain, and Noura). They were apologizing and I appreciated it, especially Noura was taking it into consideration. Upon checking out, I spoke with (Hussain). He told me that the management will investigate more about the issue with (Riyadh) and they will call me within two days. Until now, I have not received any calls from the management. However, I still did not receive an apology from the employee (Riyadh) and this is what Noura was confirmed on.

The staff are polite and willing to help. The rooms were very clean and modern with a great view. Talal on the reception was extreamly efficient and helpful. Only down side was swimming pool men only.