Sofitel Bahrain Zallaq Thalassa sea & spa Hotel 5 stars

Name: Sofitel Bahrain Zallaq Thalassa sea & spa
Address: MANAMA, 5554, BAHRAIN
Telephone: (+973)17636363
Rating: 4.6

Customer review rating 4.6/5 4,667 reviews

ALLSAFE approved hotel

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Sofitel Bahrain Zallaq Thalassa sea & spa

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Sofitel Bahrain Zallaq Thalassa sea & spa Hotel

French luxury and local cuisine in the world's most exciting city

Welcome to Sofitel Bahrain, a luxury resort that offers an idyllic escape intertwined with Magnifique Bahraini hospitality, enhanced by a touch of the French "Art de Vivre" presenting a unique blend cherished by Sofitel worldwide.

Mr Mehdi Hanayen, Hotel Manager

Experience the healing benefits of seawater at the Sofitel Bahrain Zallaq Thalassa Sea & Spa resort. Indulge in massages, wraps, and a variety of seawater treatments to restore vitality and relax body and mind. The spectacular beach-front setting and five -star amenities make for a memorable getaway, no matter for a weekend or a complete 6-day spa package. Exciting dining options and nightlife are on the menu, from award-winning seafood and Arabian specialties to belly dancing and live music.

The island country of Bahrain, with its 161km of coastline, sits off the western shores of the Arabian Gulf. Its warm coastal waters are ideal for the variety of thalassotherapy treatments offered at the Sofitel Bahrain Zallaq Thalassa Sea & Spa resort. Though small, Bahrain is bursting with diverse attractions: World Heritage archaeological sites, horse racing and the Formula One Bahrain Grand Prix. The capital city, Manama, and its international airport are just 30 minutes away.

Boasting its own Formula 1 Grand Prix, a growing art and foodie scene heavily cross-pollinated by Bahrain's huge expat population, and a wealth of activities enjoyed on the azure waters surrounding this collection of islands, Bahrain will surprise you.

Hotel extras

Enjoy relaxing swims in the hotel's temperature-controlled swimming pool
Find yourself in a serene Arabian escape
Choose between our lavish themed suites, each with unique character and private infinity pool
Dine from our award-winning restaurants in charming environs and splendid outdoor spaces
Experience the healing benefits of seawater treatments at the Middle East's only Thalassa

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Bus/coach parking area
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Services for children
- Babysitting on request
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
- Outdoor playground for children
Air conditioned
- Air conditioning
- Manual temperature control
Languages spoken at the hotel
- German
- English
- French
- Italian
- Russian
- Vietnamese
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 8AM (Paying) Arriving on an early flight? You room will be waiting for you if you choose this option. From 8 am on, enjoy the privacy and comfort of your room and "wellness" bathroom. Let the relaxation begin!
- LATE CHECK-OUT UP TO 5PM (Paying) Prolong your relaxation and opt to keep your room until 5 pm. Enjoy one more shower or a nap before checking out. A must for a magnifique stay!
Dry cleaning / Ironing
Boutiques/shopping
- Beauty salon
- Hairdressing salon (Paying)
Porter
Concierge

Outdoor heated pool
Thalassotherapy centre (nearby) Paying
Fitness centre
Well-being
- Hammam
- Jacuzzi
- Massage (Paying)
- Sauna
Services for children
- Babysitting on request
- Children's Club for 4 to 6 years
- Childrens Club for 6 to 12 years
- Outdoor playground for children
Hard tennis court
Beach and water sports
- Jet skiing (Paying)
- Pedal boat (Paying)
- Private beach (nearby)
Other sports activities
- Badminton
- Football
- Squash court
- Table tennis
- Volley ball facilities

Breakfast Paying
5 Restaurant(s)
4 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 HOURS
- Opening hours : Week-end 24 HOURS

12 Meeting room(s)
Business center with support staff
Copy/print service available

Services in the hotel and nearby

Check-in from 15h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

6 Restaurants
3 Bars
Breakfast
- Buffet (Extra)
Room service
- Cold snacks
- Hot meals

5 Meeting rooms
Business Center
- Business center with support staff

Wheelchair accessible hotel

Hotel informations
- 262 rooms
- 2 rooms for people with reduced mobility
- 61 family rooms
- 61 connecting rooms
- 179 non-smoking rooms
- 7 floors
Languages spoken at the hotel
- English
- French
- Italian
- Russian
- Turkish
- Thai
- Vietnamese
- Indonesian
- Arabic
- German
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- High speed transmission line
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Express check-out
- Express check-in
Porter
- Porter
Concierge
- Concierge

Shuttle
- BAH
- BAHRAIN INT (Extra)
Parking
- On site
- No parking space
- Private
- Parking opened 24/7
- Parking with security service

Swimming Pool
- Outside
- On site
Sofit
- On site
- Hammam
- Jacuzzi/Whirlpool bath
- Sauna room

Beauty salon

Services for children
- Childrens Club for 6 to 12 years
- Video game area
- Childrens Club for 4 to 6 years
- Outdoor playground for children
- Indoor playground for children

Hotel location

Sofitel Bahrain Zallaq Thalassa sea & spa

105 Zallaq Highway,Building 2015
Block 1055, Zallaq
5554 manama
bahrain

Tel: +97317636363

Fax: (+973)17636364

Check-in from 15h00

Check out up to 12h00

GPS :26.052892, 50.484961

Our accommodation(s)

Sofitel's Bahrain hotel has 262 elegantly appointed rooms and suites, each with private balcony, latest technology and chic furnishings. The 21 Prestige, 6 Opera and one Royal suites offer a terrace with pool and fantastic views of the Arabian Gulf.

SUPERIOR ROOM, 1 King Size Bed, Garden/pool view, Private balcony

Accessible room

Max. number of persons: 4
Area: From 43 m² / 463 sq ft
Views: Garden View *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Direct dial telephone(...)

LUXURY ROOM, 1 King Size Bed, Seaview

Accessible room

Max. number of persons: 4
Area: From 43 m² / 463 sq ft
Views: Ocean/Sea view *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Direct dial telephone(...)

LUXURY ROOM, 2 Single Size Beds, Seaview

Accessible room

Max. number of persons: 3
Area: From 43 m² / 463 sq ft
Views: Ocean/Sea view *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Direct dial telephone(...)

LUXURY ROOM, Club Millesime Access, 1 King Size Bed, Seaview, Private balcony

Accessible room

Max. number of persons: 4
Area: From 43 m² / 463 sq ft
Views: Ocean/Sea view *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Direct dial telephone(...)

LUXURY ROOM, Club Millesime Access, 2 Single Size Beds, Private balcony

Accessible room

Max. number of persons: 3
Area: From 43 m² / 463 sq ft
Views: Ocean/Sea view *
Most of the accommodation: BALCONY *

Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Direct dial telephone(...)

Our restaurants and bars

AMBER CIGAR LOUNGE & BAR

TAPAS SHISHA & BAR

SARAYA BUFFET & A LA CARTE

Type of cuisine: International

Casual, all-day dining area overlooking the pool and sea, serving exquisite, flavorful buffets from across the world. Choose from breakfast, lunch or dinner, plus the à la carte, live cooking station. Perfect venue to enjoy a family Friday brunch.

MAISON SUSHI

Type of cuisine: Japanese

Discover a true dining spectacle, featuring breath-taking sea views, complimented by sushi-inspired Japanese menu boasting exclusive creations bursting with flavours and innovation.

PASHAWAT

Type of cuisine: Regional

A dedicated lounge and bar area where you can sample true Lebanese and Persian cuisines in a subtle blend of traditional and modern décor. Live music, singers and belly dancers provide a festive atmosphere. On the first floor with separate entrance.

FIAMMA ITALIAN

Type of cuisine: Thematic cuisine

Fresh ingredients, homemade pasta and an antipasti bar await diners at Fiamma, a trendy Italian restaurant in Bahrain. Smell the aroma of pizza hot from the wood-fired oven while dining inside or on the terrace overlooking the pool and sea.

RIVAAJ

Type of cuisine: Indian

Rivaaj symbolizes the rich Indian royal heritage and cuisine that offers an experience which transcends all boundaries and takes you back to a time where sophistication, taste and ambiance uniquely blends and exists in perfect harmony.

AMBER

Unwind in Amber bar, just off the lobby, amid luxurious couches and a spectacular amber bar. With its cocktails, soft drinks and cozy ambiance, this Bahrain cocktail bar is ideal for an informal business meeting or pre-dinner apéritif.

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

LAGOON

Find an oasis in the water at Lagoon Pool Bar, a swim-up bar in the center of the freeform swimming pool. Emerge from the waters for a refreshing drink, sip a cocktail at sunset or catch a quick bite to eat between thalassotherapy treatments or meetings.

Monday 12:00 - 12:00
Tuesday 12:00 - 12:00
Wednesday 12:00 - 12:00
Thursday 12:00 - 12:00
Friday 12:00 - 12:00
Saturday 12:00 - 12:00
Sunday 12:00 - 12:00

LOBBY LOUNGE

The Lobby Lounge's elegant décor blends Bahraini style with elegant French touches and views of the atrium and sea. Linger over coffees, teas, fresh pastries and à la carte dishes, ideal for a business meeting or intimate rendezvous.

Monday 12:00 - 12:00
Tuesday 12:00 - 12:00
Wednesday 12:00 - 12:00
Thursday 12:00 - 12:00
Friday 12:00 - 12:00
Saturday 12:00 - 12:00
Sunday 12:00 - 12:00

TAPAS BAR

Tapas Restaurant & Bar brings the sea inside with its brilliant shades of blue. Enjoy scrumptious tapas and cocktails in the trendy interiors, or outside on the terrace by the sea. Get a taste of Bahraini nightlife with live music, DJs and shisha.

Monday 12:00 - 12:00
Tuesday 12:00 - 12:00
Wednesday 12:00 - 12:00
Thursday 12:00 - 12:00
Friday 12:00 - 12:00
Saturday 12:00 - 12:00
Sunday 12:00 - 12:00

Our thalasso and spa offers

Experience the healing power of seawater from the Arabian Gulf in Thalassa Sea and Spa in Bahrain, a unique thalasso therapy institute and luxury Bahrain spa resort. Massages and treatments from oxygen bubbles to seaweed wraps use Aquascience products.

Visit the Thalassa Sea & Spa site

Your meetings and events

Our meeting rooms

Number of meeting rooms: 12
Maximum size: 1,100 m²
Maximum capacity: 1000 people
Maximum banquet capacity: 840 people

Find out more

Perfect stay

Najat S. Couples - 20/09/2021 Confirmed reviews ALL

We came for a couple staycation and it was perfect. The room was fancy and the bed was great. The balcony with a great view was a good place to sit and chat. The food was delectable especially the pasta and butter chicken. The pool was good and perfect temperature. The sea was so clean but I would love it if there isn’t lots of small rocks at the shore to make it easier to walk but I’m not complaining. The drinks were nice and I loved the ice cream booth. The shisha place was great but I would have loved it if it opened before 4pm and maybe we can stay longer before they close. It was my husband’s first time to stay and he is in love with the place so thank you for making our staycation perfect and memorable.

A relaxing and restful stay.

Michael E. Couples - 18/09/2021 Confirmed reviews ALL

Starting the day with breakfast was always a pleasure to look forward to and Dharamender and all his staff gave us everything we asked for speedily from a menu of many choices. Again the Club was a pleasure to visit with its very friendly staff. The Afternoon and Evening food was excellent and we were always served and looked after by a lovely young lady called Navneeta who gave us everything we asked for.The Housekeeping staff were a lovely flexible team who very thoughtfully provided balloons and flowers for my wife’s 70th birthday.Finally thanks to all the guys in reception and the lifeguards around the pool and beach who were all very helpful.

Dear Mr. E., We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team in particular to Dharmender and Navneeta. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Not satisfied about my experience

Hebah A. N. Friends - 18/09/2021 Confirmed reviews ALL

My experience with your hotel was bad. First bad in room service if we asked for something we should wait for a long time to get it delivered to the room. We ordered a club sandwich but it wasn’t like the other club sandwiches without toast layers and without cheese it was checkin sandwich!! And a dry one. Also the breakfast buffet got so limited options its not a five star hotel breakfast buffet even though you have eggs and pancakes stations its not enough. Secondly Once we get investigated when we enter the hotel by the intrance security he asked where we are going? we told him we have a room here then he asked rudely if we are coming to friends!!! Like we are lying. And the toilet not provided with all the vanity kits you got lofa but we have to ask for it to get it plus waiting for a long time to get it!!! At the last day we asked for someone to get our languages down to do our check out but nobody came, we went down to the reception and we did the check out we asked the lady for someone to get our language down, she asked if our car arrived!! We are having a car from uber we can’t keep the driver wait so it doesn’t charge us. And we waited more than 15 minutes to get our language. The service was the worst in general.

Dear Ms. Hebah, Thank you for taking the time to tell us about your stay at Sofitel Bahrain Zallaq Thalassa sea and spa. We sincerely do apologize for any inconvenience that you have experienced. We understand your disappointments as we failed to provide you with the degree of service you expect from Sofitel. We have taken note of the points that you have mentioned and addressed to the respective Head of Departments. Rest assured that we will certainly do our utmost to uplift the quality of these areas ensuring that we provide the best product, service and facilities to our valued guests. We hope that you will give us another opportunity to better serve you in the future. Sincerely, Marifhel Ramirez Guest Experience Manager

Good stay

Abdullah A. Couples - 18/09/2021 Confirmed reviews ALL

Service was great

Dear Mr. A., We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Good stay

Puneet K. Families - 18/09/2021 Confirmed reviews ALL

Very nice. Beautiful maintenance. Only in breakfast, kindly add some Indian veg items as well

Dear Mr. k., We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our product and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Enjoyable break

Darron R. Couples - 17/09/2021 Confirmed reviews ALL

Nice relaxing break, in a beautiful hotel, with a beach, pool and gardens.

Dear Mr. R., We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team in particular to Sumit and Elvisen. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Fatima Solo - 14/09/2021 Confirmed reviews ALL

Amazing as always

Dear Mrs. Fatema, We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team in particular to Ammar. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Amazing!!

Ron S. Couples - 14/09/2021 Confirmed reviews ALL

The facility is amazing. The level of service was superb. I left feeling relaxed and wanting more. We will definitely come back.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Attention to Detail

Lyn E. Couples - 13/09/2021 Confirmed reviews ALL

The friendliest hotel we have ever had the privilege to stay in. Every member of staff made you feel special and although we made no mention that our stay was to celebrate my 70th birthday, when the housekeeping staff saw the tell tale signs of my birthday in our room they arrived with a beautiful bunch of roses and balloons. The staff at breakfast were very attentive and after the first morning knew what we wanted and provided us with a first class service every day. Also, deserving a mention for excellence is Navneeta, who was friendly and always had a smile no matter how busy she was.

Dear Ms. E., Thank you for choosing Sofitel Bahrain Zallaq Thalassa sea & spa to celebrate your 70th birthday and we truly appreciate your sharing your outstanding feedback. It is always a great motivation and recognition for our team to hear about guest satisfaction which is our main goal. Your feedback will be shared with the Management and team in particular to Navneeta. We hope to have the pleasure to welcome you back again for another magnifique experience. Sincerely, Marifhel Ramirez Guest Experience Manager

Good stay

Abrar Couples - 13/09/2021 Confirmed reviews ALL

The pool was dirty, clean the pool:)

Dear Abrar M., Thank you for taking the time to tell us about your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile, the points you highlighted will be addressed to the Recreation Manager. We truly value your feedback, and we hope to welcome you back for another satisfying experience. Sincerely, Marifhel Ramirez Guest Experience Manager

Relaxation

Anonymous Couples - 12/09/2021 Confirmed reviews ALL

Great location and excellent pool experience

Dear Mr. F., We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Wonderful experience!

Dave B. Families - 09/09/2021 Confirmed reviews ALL

I must say that everything was excellent, from the moment we arrived at the hotel, during our stay and until we checked out. Staff were all well-trained and professional & their service was beyond expectation. The kids loved the pool area! I would definitely recommend to others. Will definitely come back. Great job Sofitel!

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team in particular to Muaath and Amdad. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Nice location

Khalid A. Families - 07/09/2021 Confirmed reviews ALL

Overall great special people of restaurant but the car parking was problem however all is great specially the location are great

Dear Mr. a., We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Good location if you want relax near the sea.

Ilze Business - 07/09/2021 Confirmed reviews ALL

Responsive and kind staff,everything was very good.

Dear Ms. U., We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Amazing location

Osman M. Families - 07/09/2021 Confirmed reviews ALL

There aren't enough words to adequately describe our stay at this fantastic resort. The entire resort did a fantastic job of looking after us. Our expectations were exceeded by the service. Possibly the best resort we've ever visited. Thank you very much. Thanks to Ms Marifel and her entire team.

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Bahrain Zallaq Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marifhel Ramirez Guest Experience Manager

Wonderful stay

Islanders486 23/08/2021 TripAdvisor review

Great location, with good pool and access to clean beach. Had dinner at the hotel in different restaurants, and both times the food was excellent. In particular, the service was amazing - Ajay in the main restaurant, and other colleagues, were all exceedingly considerate.

Dear Valued Guest, Thank you for your feedback. We are delighted to know that you had a wonderful stay in our hotel. Your compliments will be shared with the team in particular to Ajay who made your stay more enjoyable. We hope to welcome you back again for another magnifique experience. Sincerely, Guest Experience Manager

Unforgettable vacation

Marcobekheit 23/08/2021 TripAdvisor review

It was an unforgettable vacation Everything was perfect Special thanks to Mr Kirolos for making this vacation unforgettable for me and my family Pool,Food,Beach and everything else in the hotel was perfect

Dear Mr. Bekheit, We are glad to hear that you enjoyed your vacation in our hotel. I will definitely extend your appreciation with the team in particular to Kirlos who made you feel more comfortable. Thank you and we hope to welcome you back again for another unforgettable experience. Sincerely, Guest Experience Manager

Nice Stay

salamshammasi 10/08/2021 TripAdvisor review

It was a good and nice hotel. Need to have better cleanliness (bed sheets) as well better service at the beach bar. Issues with the deposit (problem was from reception) and I was refused the service. In general it was a nice stay.

Dear Mr. Shammasi, We sincerely regret that we have not met your expectations and please allow us to express our sincerest apologies for any inconvenience caused. We do appreciate your valuable feedback which will contribute to maintain our standards and rest assured that this will be addressed to the management. We hope that you will give us another opportunity, we look forward to welcome you back again for a more satisfying experience. Sincerely, Guest Experience Manager

Calm and Relaxing Stay

Travel723840 09/08/2021 TripAdvisor review

Welcoming staff at the reception with a quick and easy check in. The hotel gardens, swimming pools with extended own private beach is so beautifully landscaped. I would like to thank The Hotel Management for the surprise delicious chocolate cake for my son's birthday kept in the room on our arrival.

Dear Valued Guest, Thank you for your kind feedback. We are truly glad to hear that you were satisfied with your overall experience. At Sofitel, we are committed to provide a service from the heart and we are glad that you have recognized this aspect. We hope to welcome you back again for another magnifique stay. Sincerely, Guest Experience Manager

Staycation in Bahrain

VShetty2021 08/08/2021 TripAdvisor review

We did a family staycation in Sofitel and the experience was simply great. the staff were friendly and always polite. All amenities were provided. Sanitization was done with minimum discomfort to the guests. Overall very pleasant stay.

Dear Mr. Shetty, “Welcoming, safeguarding and taking care of others is at the very heart of what we do and who we are” Thank you very much for sharing your positive feedback and we are glad to hear that you had a pleasant stay with us. Your comments will be shared with the team and we hope to welcome you back again soon. Sincerely, Guest Experience Manager

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