Novotel Bahrain Al Dana Resort

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Novotel Bahrain Al Dana Resort 4 stars

Customer review rating (ALL Rating) 4.4/5 462 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Private sandy beach

  • Free WIFI

  • 10-minute drive from Bahrain Int' Airport

  • Temperature Controlled Swimming Pool

  • Spa and fitness facilities

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bahrain Al Dana Resort

121 Sheikh Hamad Causeway, PO box 11073
322 MANAMA
Bahrain

Telephone +973 1729 8008

Fax +973 1729 8338

Contact email

  • By plane

    BAHRAIN INTERNATIONAL At 6km / 3.73 miles - Shuttle paying

GPS:26.244694, 50.601694

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews for
Novotel Bahrain Al Dana Resort

100% genuine reviews from our guests

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ALL Rating  4.4/5  462 reviews

TripAdvisor Rating  4.5/5  1,218 reviews

Certificate of excellence 2022

Well located

Customer review rating 4.0/5

Mohamed A. Families - Confirmed reviews ALL

Everything was good except the room as the window did not have any view of amy side and was facing in the interior

Dear Mrs. Heena Jabin S., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareem Adel Rooms Division Manager

Harassed to leave the premises

Customer review rating 1.5/5

Jeremie Families - Confirmed reviews ALL

Good place, it would have been a really nice stay until we were pushed to leave the premises after checking out before noon even though we were having drinks and lunch at the beach and by the pool. I call it harassment because it was quite a few employees coming to talk to us one after the other. There was noone or almost noone in the hotel, we were guests, we were spending money, and you wanted to throw us out like we were thieves. I still cannot believe it. I never experienced that in any hotel in the world and I have been to so many, high class, low class... this one is by far the worst of all. The management staff was unprofessional and they left a very sour taste in our mouth. It's a pity because it's a nice place, the kids were happy (except for some weird reasons they are not allowed to swim in the big swimming pool ... management rules again I think) and living in Al Khobar this could have become a recurring weekend getaway. Big kuddos to the beach & beach bar staff though, very nice.

Dear Mr. Jeremie, Warm greetings from Novotel Bahrain AL Dana Resort! We would like to thank you for your valuable review. As for your complaint regarding not allowing your children to swim in the adult’s pool, we wish to remind you that according to our safety procedures, children below 12 years old are not allowed to swim in the adult’s deep pool for their safety; therefore, we have a dedicated swimming pool specifically for children. We would like to inform you that if guests dine in our outlets, the service will not include the access to the swimming pool and beach, it covers only the outlet services. However; If guests wish to have the access, we offer daily pass with additional charges. Your appreciation towards the Beach and Beach bar staff is already shared with the team to encourage them to keep up the spirit. Mr. Jeremie once again, we would like to thank you for your review, and we wish to welcome you and your esteemed family back at our property. Sincerely yours,

Excellent service

Customer review rating 4.0/5

Ali Families - Confirmed reviews ALL

Service , staff and food were excellent , plus the facility swimming pools. You need to do some renovations inside the room with upgrading the furniture. Thanks

Dear Mr. Ali A., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Meanwhile we need to share with you that we will do the needful for your concerns regarding the room furniture cause our guests deserve the very best Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareem Adel Rooms Division Manager

good stay good swimming pool

Customer review rating 3.5/5

Mubarak A. Families - Confirmed reviews ALL

good stay good swimming pool need to develop the swimming for kids also make improvement for sea view and stay

Dear Ms. Eman A., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareem Adel Rooms Division Manager

Well located

Customer review rating 4.0/5

Ahmad Friends - Confirmed reviews ALL

the reservation & check-in experience wasn't good. the reservation lady took my request for the view as it was my choice & same for the check-in time. I planned my journey accordingly to the check-in time 8 AM. upon arrival, i found out that there is only 4 rooms same size as i booked & all sea view. the check-in wasn't available till 3 PM as i found out that the early check-in is subjected to the availability which is understandable but i should have been informed earlier. enough with the bad things. the overall stay was amazing. the hospitality is good. the place is clean & well designed. the facilities are good. would recommend it to friends & family.

Dear Mr. Ahmad A., We thank you very much for your feedback regarding your recent stay. Your feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. Please allow us to share with you that according to our system record it’s showing that our team already take the immediately action upon your arrival and a temporary room was given once your arrived at the hotel to make sure that our valuable guest will get some rest till the room category you booked for get ready since it was a peak period during Eid Al fitr If you have any questions or comments regarding this matter please feel free to contact me directly We meantime looking forward to welcome you again at Novotel Bahrain Al Dana Resort. Sincerely yours, Kareem Adel Rooms Division Manager

Well located, amazing view

Customer review rating 2.0/5

Shayma A. Families - Confirmed reviews ALL

I Spent 3 and a half hours in the causeway with my family to come and found out that I reserved for 1 adult. Since it was not my fault nor the hotels fault they should be considerate towards my issue here so I asked the first front desk employee to upgrade me and he was refusing although I know from an experience that he could’ve done that. If it wasn’t for his colleague (forgot her name) but she was brown, curly hair and always smiling. I would spend the night looking for a place to sleep in or would return to Saudi Arabia.

Nice place for families

TripAdvisor rating 4.0/5

Sultan D TripAdvisor review

Great place for family with kids. Furniture need improvement including TV are very old. Also housekeeping are only clean the room upon request! moreover, quality of food below average Rather than that everything was perfect

Dear Sultan, Thank you for bringing to our attention your experience with us. Your constructive feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. We hope we were at the line of your expectation as we are committed to always develop and improve our services cause our guests deserve the very best. Meantime we look forward for your next visit and certainly you will feel the value of progression

Well located

Customer review rating 4.0/5

Mohammad A. I. Families - Confirmed reviews ALL

The location is perfect, and the view is amazing

Dear Mr. Mohammad I., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareem Adel Rooms Division Manager

Great Location.

Customer review rating 5.0/5

Gary B. Families - Confirmed reviews ALL

Excellent amenities and great location

Dear Mr. Gary B., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareem Adel Rooms Division Manager

Enjoyable stay

Customer review rating 5.0/5

Mahmoud O. Families - Confirmed reviews ALL

A really enjoyable stay, staff were attentive and very helpful and mainly HK, FO,

Dear Mr. Mahmoud O., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareem Adel Rooms Division Manager

Well located and amazing stay

Customer review rating 5.0/5

Robert G. Families - Confirmed reviews ALL

One of the best trips in my life and keep it up guys

Dear Mr. Robert G. , We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareem Adel Rooms Division Manager

Fantastic Hotel

Customer review rating 4.5/5

Kathy D. Couples - Confirmed reviews ALL

We spent 5 nights at the hotel during Eid. We went for a pool and sunshine, relaxing vacation and that is exactly what we got. The room was spacious with a table and chairs and couch. The bathroom was a little dated but clean. We had a balcony that faced the pool, which we would not do again. Lots of children, so some noise. Our friend had a room that faced elsewhere and she did not get the noise from the kids at the pool. The pool was wonderful, not too cold but not too warm. Refreshing for sure, the pool bar was great as well. All pool attendants and health club staff were very attentive and spent a lot of time finding people chairs. We had one dinner and all of our breakfasts at the main restaurant at the hotel and always lots of variety, and great service. We were able to sit outside every morning and it was perfect. I would say some gluten free options would be welcome, but I had brought my own bread for making my toast. We had dinner at Fishbone the last night and the food was delicious. The only drawback was the wine selection. We would have liked this hotel to have an all inclusive option.

Dear Mrs. Katherine grace D., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareem Adel Rooms Division Manager

well located

Customer review rating 4.5/5

Dr M. A. T. H. Families - Confirmed reviews ALL

in general very good, the kitchen with the chef is very kind hin name is Aly congrats for having this chef

Dear Dr. Marco T., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareem Adel Rooms Division Manager

Eid Holiday

Customer review rating 5.0/5

Antonio F. Families - Confirmed reviews ALL

Everything from check in to check out was just great, from location to facilities we were really happy

Dear Mr. Antonio F., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kareem Adel Rooms Division Manager

Great Eid Holidays

TripAdvisor rating 5.0/5

antonioefa2004 TripAdvisor review

All the way from check in to check out the experience was amazing. Staff, facilities, everything was amazing, my kids just had all the fun in the world. Staff was always aware about my wife and kids needs as well as mine, even the extra mile was achieved when even gifts were given to them.

Dear Antonioe, It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members. Thank you again for your kind comments and patronage. We look forward to serving you again soon

good communication from the novotal executives

Customer review rating 4.5/5

Very G. A. H. Business - Confirmed reviews ALL

Novotel is the part of family and feel like h. affect with Novotel. But I felt bath shower can change and put new one for the Rooms. Also proposed to arrange one more or existing table make big for official work purpose.

Dear Mr. Asharaf A., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wel located

Customer review rating 3.5/5

N Families - Confirmed reviews ALL

All good.

Dear Ms.Natallia E., We very much appreciate your comments regarding your stay at the Novotel Bahrain Al Dana Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Apathy and Negligence

TripAdvisor rating 1.0/5

Ashok2612 TripAdvisor review

Had a staycation last week. Dirty...no.. filthy balcony , unprofessional staff. We did not get a room change despite the complaint of room being dirty and they tried to clean up while we had to wait in the room. Tv was not working and room telephone only worked at times and choppily. Though they had blocked twice the amount of my estimated bill, I still had to pay cash for the room service as they cannot bill it to my room. Really?? Icing on the cake is when I mentioned all this upon check out, the lady at the reception said the one of the managers would call me to discuss this. No one bothered . I called back twice to speak to someone and they were "all in meetings" and would call beck. WOW! ACCOR STANDARDS?!!!

Average stay

TripAdvisor rating 3.0/5

Elie C TripAdvisor review

Started our stay with an exceptional service at the reception without a welcome drink as mentioned in the website for a gold member. The 2nd day, we felt that we're not at a family and decent resort. We complained about it, security came but nothing happened although all the people at the pool left because of the disrespect of some customers and all what the security did is talking only with no action. In addition, I did not get the gold member discount at the hotel restaurant and bar as mentioned in the Accor website. Other than this, everything was okay.

Dear Elie C, Thank you for your recent visit to Novotel Bahrain Al Dana Resort Also we would like to thank you for bringing to our attention your experience with us. Your constructive feedback is valuable to us since we merge it with our continuous keenness to provide the best quality of service to our guests. Please be assured that we take all the necessary measures to make sure that our loyal ALL members are receiving the welcome drink vouchers upon check in, Meanwhile we need to share with you that for the guest who are using the swimming pool and disturbing the other guest as you mentioned in your comment our security team are taking the necessary action according to our hotel policy online with the country rules and regulation. We also need to thank you for being our loyal guest with a gold ALL membership and we would like to inform you that there no discount for the members on the food and beverages order only the discount will be on the room rate based on the brand booked please check the terms and conditions of the ALL loyalty program Meantime we look forward for your next visit at Novotel Bahrain Al Dana Resort Sincerely yours,

Relaxing comfortable stay

TripAdvisor rating 5.0/5

dream77boy Business - TripAdvisor review

This is my go to resort in Bahrain. Have stayed here a few times before and have enjoyed the stays. The comfortable beds, spacious rooms with balcony’s, impeccable checkin staff, the relaxing pool area and beach make this an all inclusive resort to enjoy your holiday The only aspect which can be improved on if probably the breakfast spread which is limited and could use an update on the quality of ingredients used

Dear Valued Guest, It is always a thrill to get a feedback, particularly when it is positive as your experience was. We strive everyday to ensure our guests have a wonderful stay and marvelous time at Novotel Bahrain Al Dana Resort. Thank you so much for taking the time to share this with everyone. It really means a lot to us and our team members. Thank you again for your kind comments and patronage. We look forward to serving you again soon. Sincerely

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