Novotel Bahrain Al Dana Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 486 reviews

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Description

Hotel extras

  • Private sandy beach

  • Free WIFI

  • 10-minute drive from Bahrain Int' Airport

  • Temperature Controlled Swimming Pool

  • Spa and fitness facilities

Our accommodation(s)

Hotel location

Novotel Bahrain Al Dana Resort

121 Sheikh Hamad Causeway, PO box 11073
322 MANAMA
Bahrain

GPS:26.244694, 50.601694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  486 reviews

TripAdvisor Rating  4.5/5  1,357 reviews

Certificate of excellence 2024

New low for Novotel

Customer review rating 1.0/5

Carlos P. Families - Confirmed reviews ALL

This has been one of my worst travelling experiences and yet the worst I have ever had in the Accor brands of hotels

Dear Mr. Carlos P., We are sorry to hear about your disappointing experience. We strive to uphold the high standards of the Novotel brand at all time, and as a resort or like any other hotel, we do have events in the hotel from time to time to entertain our beloved guests, your feedback related to the party by the beach & notification prior to the arrival is not available online, and all cases we do address this internally up on guest arrival, all our beach party's lats only till 10pm, which is consider early closing compare to other beach parties were else which can last till midnight or even longer. As for the amenities in the rooms & toilet and since we don't keep some of the amenities in the rooms, the hotel is able to provide the toiletries based on guest request. Thank you for sharing your concerns. Best regards,

Amazing stay

Customer review rating 5.0/5

Mohamed Couples - Confirmed reviews ALL

Nice stuff and good service

Dear Mr. Mohamed, Thank you for your kind words about our staff and service. We are delighted to hear that you had an amazing stay. Looking forward to welcoming you back soon. Warm regards, Kareem Adel Rooms Division Manager

They will not honor reservation price and will over charge

Customer review rating 3.0/5

Ms.nicole P. Families - Confirmed reviews ALL

I had called the hotel and made a reservation with the night manager on duty, reservation email confirmation was stated the price including tax and fees but once we arrived they did not honor the price of the reservation and we were charged an additional 25bd and told breakfast was not included to make matters even worst. So we definitely felt scammed and taken advantage of another thing was we ordered room service and the meet in the burger was awful and we asked to either exchange otherwise be credited for something else didn’t even ask to be refunded and they refused to meet customers satisfaction and again took advantage to take more money. Aside from the way they operate to take your money the stay was great, pool environment was the best, wish they played better music but over all lovely. We had the two bedroom suite which was two story and each room was a master including its own balcony and restroom which was a bonus. I’d love to come back every weekend however their operations towards customers is pretty unbelievable and makes one feel scammed :/

Dear Ms. Nicole P., Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced regarding the reservation price and the additional charges upon arrival. At Novotel Bahrain Al Dana Resort, we strive to uphold transparency in our pricing policies to ensure our guests have a seamless experience and from here we would like to clarify for you that the additional supplement was for the upgrade of the two bedroom suite as well the confirmation you received by email price based on one bed room suite, kindly refer back to the booking confirmation sent earlier by email to ensure that it's mentioned one bed room suite. it is disappointing to learn about the issues you encountered with the room service. Your feedback is valuable, and we will address these concerns with the team to enhance our services. We are delighted to hear that you enjoyed the pool environment and the spacious two-bedroom suite. We appreciate your kind words and will work diligently to improve our operations to provide a more satisfying stay for our guests. We hope to have the opportunity to welcome you back and offer you an improved experience. Warm regards,

Amazing hotel and resort , kind staff , clean , fun , the best in bahrain

Customer review rating 5.0/5

Mashael Families - Confirmed reviews ALL

It was a amazing experience, i try to come back as soon as possible.

Dear Ms. Mashael, We are delighted to hear about your amazing experience at our hotel and resort. Our staff takes pride in offering a clean and fun environment for all our guests. We look forward to welcoming you back soon. Best regards,

Best location

Customer review rating 5.0/5

Alphonse B. Families - Confirmed reviews ALL

My favourite hotel and Managers all staff are so polite and well trained we always visit Novotel to relax and enjoy the calm resot.

Dear Mr. Alphonse b., thank you for your positive feedback! We are delighted to hear that Novotel Bahrain Al Dana Resort is your favorite hotel. Our team is dedicated to providing a relaxing and enjoyable experience for all guests. Looking forward to welcoming you back soon! Best regards,

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Other web-users rate our hotel

  • 258 reviews 8.5/10 Location
  • 475 reviews 6.8/10 Room
  • 783 reviews 7.9/10 Service
  • 15 reviews 5.9/10 WiFi
  • 249 reviews 7.5/10 Food
  • 186 reviews 6.3/10 Vibe
  • 173 reviews 7.8/10 Amenities
  • 170 reviews 7.5/10 Beach

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