Novotel Dammam Business Park 4 stars

Customer review rating (ALL Rating) 4.1/5 236 reviews

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Description

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Free WIFI

  • Private indoor parking

  • 10 fully equipped meeting rooms

Our accommodation(s)

Hotel location

Novotel Dammam Business Park

Al Khobar Dammam Highway, P.O.Box 5138 Dammam 31422, Eastern Province
31422 DAMMAM
Saudi Arabia

GPS:26.407222, 50.138055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Contemporary all-day dining restaurant, offering International food and Theme nights during the whole week. We will amaze you with our front cooking buffet concept and our international specialities.For smaller guests, we have a children's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  236 reviews

TripAdvisor Rating  4.0/5  432 reviews

Certificate of excellence 2024

Great Hotel with testy food in the restaurant

TripAdvisor rating 5.0/5

Parag P TripAdvisor review

Very beautiful hotel nice lobby, excellent restaurant serving great breakfast and lunch, am staying here for 11 days, everything is good, would like to thanks Bilal at the restaurant for his professionalism, overall best business hotel in Dammam

Dear Valued Guest Warm Greeting from Novotel Dammam Hotel Thank you so much for your review of our hotel, I'm pleased to hear you enjoyed your stay with us, it's something our staff takes great pride in, so we value your feedback regarding hot water we working on it and it will finish soon , We hope you visit us again Best Regards Hotel management

Amazing stay

Customer review rating 5.0/5

Mohammed Families - Confirmed reviews ALL

I would like to thank all staff from reception and manger To make my stay amazing

Dear Mohammed A., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Adel Solo - Confirmed reviews ALL

Its very nice welcoming place from reception staff to house keeping staff, located in the best area near the airport, its close to every main thing, has a very nice, clean, & neat facilities, clean nice rooms. And the teams are so professional and welcoming in addition to be helpful as a start.

Dear Adel A., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

not good

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

room was too small

Dear Abdulla A., Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Worst experience ever fist wth any of Accor hotel.

Customer review rating 1.5/5

Hassan K. Families - Confirmed reviews ALL

Firstly, the breakfast was not fresh and smelly, even bread were from refrigerators and some food have smell, specially fruits and salads. Secondly, room condition was worst, I booked suite room, the furniture was broken, cupboards slider door broken, my wife had accidently but luckily saved. Sofa cum bed had stains of urine and smell, rooms lights and socket not working properly. Kings bed, both lights not working and there were two wholes on both side of bed, was not coved and open seems weird to be. Laterally I had embarrassed in front of my family to book this obsolete hotel.

Dear Hassan K., Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Managment

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Other web-users rate our hotel

  • 157 reviews 6.9/10 Location
  • 329 reviews 6/10 Room
  • 473 reviews 9.2/10 Service
  • 16 reviews 7.6/10 WiFi
  • 156 reviews 7.7/10 Cleanliness
  • 71 reviews 7.2/10 Breakfast

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