Novotel Dammam Business Park 4 stars

Customer review rating (ALL Rating) 4.1/5 225 reviews

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Description

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Free WIFI

  • Private indoor parking

  • 10 fully equipped meeting rooms

Our accommodation(s)

Hotel location

Novotel Dammam Business Park

Al Khobar Dammam Highway, P.O.Box 5138 Dammam 31422, Eastern Province
31422 DAMMAM
Saudi Arabia

GPS:26.407222, 50.138055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Contemporary all-day dining restaurant, offering International food and Theme nights during the whole week. We will amaze you with our front cooking buffet concept and our international specialities.For smaller guests, we have a children's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  225 reviews

TripAdvisor Rating  4.0/5  428 reviews

Certificate of excellence 2024

Poor quality accommodation

Customer review rating 1.5/5

Ajit Business - Confirmed reviews ALL

Found cockroach and the accommodation badly needs renovation. Poor water flow in bath area, wash basin has no water stopper, wooden doors bottom damaged. I will consider this as a 2* hotel.

Dear Ajit K., Greetings from Novotel Dammam, We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I already shared your feedback with the concerned heads of departments and will make the necessary changes where possible , We hope you choose to stay with us again, so we can show you our true level of service. We hope you will visit us again. Regards, Hotel Management

5

Customer review rating 2.5/5

Fuad S. A. Solo - Confirmed reviews ALL

The room was accessible , noisily and bad .

Dear Fuad A., Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Zhao C. Families - Confirmed reviews ALL

I loved this hotel. The staff were excellent, the location brilliant The room was a very good size and the bed was exceptionally comfortable. It was lovely and quiet at night. So why 4 and not 5? Having said all this, I will definitely stay again and will continue to recommend this hotel highly.

Dear Zhao C., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Managment

Customer review rating 5.0/5

Abdullah H. Families - Confirmed reviews ALL

الفندق نظيف و الخدمة ممتازة مناسب جداً للعوايل .. تعامل موظفين الاستقبال راقي ،،، The hotel is clean and the service is excellent. It is very suitable for families. The reception staff are very polite they were wonderful in dealing with customers.

Dear Abdullah H., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Managment

Customer review rating 5.0/5

Nassem R. Families - Confirmed reviews ALL

A huge thank you to Ms.Lina and Ms.Samah at Novotel Dammam! They were incredibly attentive, always ready to listen, and exceptionally kind, making my stay truly memorable. The hotel itself is spotless, well-maintained, with modern and comfortable facilities. Their warm hospitality really made a difference. I highly recommend this hotel for its excellent service and the amazing staff who go above and beyond for their guests. Thank you again to the whole team!

Dear Nassem R., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Managment

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Other web-users rate our hotel

  • 151 reviews 6.7/10 Location
  • 304 reviews 6.2/10 Room
  • 452 reviews 9.4/10 Service
  • 16 reviews 7.6/10 WiFi
  • 140 reviews 8.1/10 Cleanliness
  • 76 reviews 8.7/10 Amenities
  • 66 reviews 7.8/10 Breakfast

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