Novotel Dammam Business Park 4 stars

Customer review rating (ALL Rating) 4.3/5 367 reviews

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Novotel Dammam Business Park - Image 1
Novotel Dammam Business Park - Image 2
Novotel Dammam Business Park - Image 3
Novotel Dammam Business Park - Image 4
Al Khobar Dammam Highway, P.O.Box 5138 Dammam 31422, Eastern Province, 31422 DAMMAM, Saudi Arabia

Description

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Free WIFI

  • Private indoor parking

  • 10 fully equipped meeting rooms

Our accommodation(s)

Hotel location

Novotel Dammam Business Park

Al Khobar Dammam Highway, P.O.Box 5138 Dammam 31422, Eastern Province
31422 DAMMAM
Saudi Arabia

GPS:26.407222, 50.138055

Telephone
Fax +966 13 814 3551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Contemporary all-day dining restaurant, offering International food and Theme nights during the whole week. We will amaze you with our front cooking buffet concept and our international specialities.For smaller guests, we have a children's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  367 reviews

TripAdvisor Rating  4.0/5  460 reviews

Customer review rating 5.0/5

Nitin S. Business - Confirmed reviews ALL

Amazing food taste

Dear Mr. Nitin S., Warm greetings from Novotel Dammam Hotel! 🌟 Thank you very much for sharing your positive feedback and for rating us 10/10. We are delighted to know that you had a good experience and truly enjoyed the taste of our food. Your kind words are a great motivation for our team, especially our culinary colleagues. We look forward to welcoming you back again soon for another enjoyable stay. Warm regards, Hotel Management

Customer review rating 5.0/5

Jinfang D. Business - Confirmed reviews ALL

The hotel is very tidy, with a unique architectural style and good lighting. The front desk staff are very enthusiastic and helpful when helping us with things

Dear Mr. Jinfang D., Thank you for your excellent 10/10 rating and for sharing such positive feedback about your stay with us. We are delighted to learn that you found our team enthusiastic and friendly, and that you appreciated the cleanliness, unique architectural style, and bright ambiance of the hotel. Your kind comments about our front desk colleagues being helpful and attentive are truly encouraging and will be shared with the team. It was our pleasure to host you at Novotel Dammam, and we look forward to welcoming you back again very soon. Kind regards, Hotel Management

Customer review rating 4.5/5

Benjamin J. B. Solo - Confirmed reviews ALL

It was great. I really appreciate the mindfulness especially in looking into my platinum status. The upgrade was done without me asking for it. I love that the room is excellent & really it into my needs.

Dear Mr. Benjamin, Thank you for your kind feedback and for rating your stay with us 9.0. We are delighted to know that you had a great and pleasant stay at Novotel Dammam Business Park. It is truly rewarding to hear that our team’s attention to your Platinum status and the complimentary upgrade enhanced your experience. Providing thoughtful, personalized service is something we take great pride in. We are also pleased that the room met your needs and expectations. Your appreciation will be shared with our team as encouragement to continue delivering memorable stays. We look forward to welcoming you back again very soon. Warm regards, Hotel Management

Customer review rating 2.5/5

Ramez K. Families - Confirmed reviews ALL

Dirty room, mattress were very dirty urine smell in the room

Dear Mr. Ramez, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Dammam. We sincerely regret to learn about your experience, particularly the cleanliness issues you described. Please accept our deepest apologies, as this is certainly not the level of comfort, hygiene, or quality we strive to provide to our guests. Your comments regarding the room condition and unpleasant odor are taken very seriously and have been immediately shared with our housekeeping and management teams for thorough investigation and corrective action. While we are pleased that you found our location convenient, we are truly disappointed that the overall experience did not meet your expectations and led you to feel this way. Guest comfort and cleanliness are among our top priorities, and your feedback will help us improve and prevent such situations in the future. We genuinely hope you will reconsider and allow us another opportunity to restore your confidence in our hotel and demonstrate the high standards associated with the Novotel brand. Kind regards, Hotel Management

Customer review rating 4.5/5

Lama A. Solo - Confirmed reviews ALL

just the room needs to be more clean in check in, the boiler was not clean but they changed it for me

Dear Ms. Lama, Warm greetings from Novotel Dammam Hotel! Thank you for sharing your feedback and for highlighting our fast-housekeeping service. We apologize for the initial condition of your room and the boiler, but we’re glad our team could promptly replace it for you. Your comments will help us maintain our standards and ensure an even better experience for our guests at check-in. We look forward to welcoming you back soon for an even more seamless stay. Warm regards, Hotel Management

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Other web-users rate our hotel

  • 139 reviews 7.6/10 Location
  • 411 reviews 6.4/10 Room
  • 613 reviews 9.3/10 Service
  • 7 reviews 7.1/10 WiFi
  • 216 reviews 7.4/10 Cleanliness
  • 94 reviews 8.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.