Novotel Dammam Business Park 4 stars

Customer review rating (ALL Rating) 4.0/5 211 reviews

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Description

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Free WIFI

  • Private indoor parking

  • 10 fully equipped meeting rooms

Our accommodation(s)

Hotel location

Novotel Dammam Business Park

Al Khobar Dammam Highway, P.O.Box 5138 Dammam 31422, Eastern Province
31422 DAMMAM
Saudi Arabia

GPS:26.407222, 50.138055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Contemporary all-day dining restaurant, offering International food and Theme nights during the whole week. We will amaze you with our front cooking buffet concept and our international specialities.For smaller guests, we have a children's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  211 reviews

TripAdvisor Rating  4.0/5  428 reviews

Certificate of excellence 2024

No hot water, no cold A/C

Customer review rating 0.5/5

Saud S. Business - Confirmed reviews ALL

This is the second time I stay in novotel in the last three months. I was told in the first visit that hot water was not available during summer time which was weird. The second time I had the same issue and was told that the central boiler was off and I should wait couple hours for the hot water to come in. Day and a half later and Im still taking cold showers like a cheap motel. Had to cut my stay short and move to another hotel. The A/C was not cold enough.

Dear Saud B., Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. for your info already we fix hot water issues. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Management

Thanks to Turkey Receptionist for solving all issues and turn it to a great stay. Nevertheless the hotel needs lots of maintenance & renovations.

Customer review rating 5.0/5

Mohamed A. H. Business - Confirmed reviews ALL

This rating is for Turkey Receptionist not the hotel.

Dear Mohamed A. H., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Mansour A. Families - Confirmed reviews ALL

Front office staff were great and attentive, They were all acommodating and friendly especially Ms.Lina and Ms. Samah very the welcome me with a beautiful smile and they were very friendly. Rooms were clean and provided all that we needed with friendly house keeping. The location was brilliant! This was my first time and I will definitely come back.

Dear Mansour A., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Managment

Customer review rating 5.0/5

Sohil Z. Couples - Confirmed reviews ALL

Thank you so much for our stay. Couldn’t have asked for better service from Mr.Turki as he checked us in our room was amazing very clean and has everything from amenities. And I would like to mention Ms.Lina as she helped us at the checkout time with the bill and everything. All in all it was an awesome experience the staff was amazing and i would recommend it to everyone

Dear Sohil Z., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Managment

Customer review rating 5.0/5

Fasil K. Couples - Confirmed reviews ALL

We spend our vacation at Novotel We had a very nice experience. Reception staff was outstanding, the hotel was spotless and in perfect condition Rooms are comfortable clean and in very good condition Thank you for everything.

Dear Fasil K., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Managment

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Other web-users rate our hotel

  • 148 reviews 6.7/10 Location
  • 293 reviews 6.1/10 Room
  • 453 reviews 9.5/10 Service
  • 15 reviews 4.7/10 WiFi
  • 130 reviews 8.3/10 Cleanliness
  • 73 reviews 8.2/10 Amenities
  • 68 reviews 7.7/10 Breakfast
  • 8 reviews 2.3/10 Wellness Area

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