Novotel Dammam Business Park 4 stars

Customer review rating (ALL Rating) 4.3/5 395 reviews

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Description

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Free WIFI

  • Private indoor parking

  • 10 fully equipped meeting rooms

Our accommodation(s)

Hotel location

Novotel Dammam Business Park

Al Khobar Dammam Highway, P.O.Box 5138 Dammam 31422, Eastern Province
31422 DAMMAM
Saudi Arabia

GPS:26.407222, 50.138055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Contemporary all-day dining restaurant, offering International food and Theme nights during the whole week. We will amaze you with our front cooking buffet concept and our international specialities.For smaller guests, we have a children's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  395 reviews

Customer review rating 4.5/5

Mohamed E. Business - Confirmed reviews ALL

Thanks

Dear Mr. Mohamed E., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Customer review rating 3.5/5

Luca M. Business - Confirmed reviews ALL

Room was clean, but not so functional. I stayed only one night, but I think that rooms need a revamp

Dear Mr. Luca, Thank you for taking the time to share your feedback regarding your recent stay at Novotel Dammam Hotel. We are delighted to read your positive comments about our location, breakfast quality, and the smooth check-in experience. Your kind words are truly appreciated and serve as great motivation for our team. At the same time, we thank you for your constructive remarks regarding the room functionality and overall condition. Please rest assured that your feedback has been shared with the concerned departments, and it will be taken into serious consideration as part of our continuous improvement and future renovation plans. We sincerely hope to have the pleasure of welcoming you back in the near future and providing you with an even better stay experience. Warm regards, Hotel Management

Customer review rating 0.5/5

Thamer S. Business - Confirmed reviews ALL

Unfortunately, the gym was extremely disappointing. The equipment was very limited, outdated, and poorly maintained. Several machines were not working, and the space was too small and unclean to be usable. For a hotel of this category, the gym does not meet even basic expectations.

Dear Mr. Thamer S., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Dammam Hotel. We sincerely apologize for the disappointing experience you encountered with our gym facilities. Your comments regarding the equipment, maintenance, and cleanliness are taken very seriously. Please be assured that we are reviewing the issues you mentioned and taking immediate steps to improve our fitness area to meet the expectations of our valued guests. We truly regret that this aspect of your stay did not reflect the high standards we aim to provide. We hope to have the opportunity to welcome you back in the future and provide a significantly improved experience. Warm regards, Hotel Management

Customer review rating 0.5/5

Luis M. Families - Confirmed reviews ALL

There was paint smell and I was changed 3ntimes of bedroom, poor housekeeping

Dear Mr. Luis, Thank you for taking the time to share your feedback. We sincerely regret to learn about your unpleasant experience and the inconvenience caused by the paint smell and multiple room changes. Please accept our sincere apologies for this situation, which clearly does not reflect the standards of comfort and service we aim to provide to our guests. Your comments have been taken very seriously, and the matter has been immediately addressed with our Housekeeping and Engineering teams to ensure that such issues are properly controlled and prevented in the future. Guest comfort and satisfaction remain our top priorities, and corrective actions have already been implemented. We truly appreciate your feedback, as it helps us to improve our services. We hope to have another opportunity to welcome you back and restore your confidence in our hotel. Best Regards, Hotel Management

Customer review rating 3.5/5

Sanjay M. Business - Confirmed reviews ALL

Pleasant

Dear Mr. Sanjay M., Thank you for sharing your feedback. We are glad to hear you found our hotel well-located and had a pleasant stay. Your comments are important to us, and we look forward to welcoming you back soon for an even better experience. With our best regards, Hotel Management

Other web-users rate our hotel

  • 141 reviews 7.3/10 Location
  • 419 reviews 6.1/10 Room
  • 620 reviews 9.2/10 Service
  • 7 reviews 7.1/10 WiFi
  • 231 reviews 7.1/10 Cleanliness
  • 98 reviews 8.3/10 Breakfast

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