Novotel Dammam Business Park 4 stars

Customer review rating (ALL Rating) 3.9/5 188 reviews

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Novotel Dammam Business Park - Image 1
Novotel Dammam Business Park - Image 2
Novotel Dammam Business Park - Image 3
Novotel Dammam Business Park - Image 4
Al Khobar Dammam Highway, P.O.Box 5138 Dammam 31422, Eastern Province, 31422 DAMMAM, Saudi Arabia

Description

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Free WIFI

  • Private indoor parking

  • 10 fully equipped meeting rooms

Our accommodation(s)

Hotel location

Novotel Dammam Business Park

Al Khobar Dammam Highway, P.O.Box 5138 Dammam 31422, Eastern Province
31422 DAMMAM
Saudi Arabia

GPS:26.407222, 50.138055

Telephone
Fax +966 13 814 3551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Contemporary all-day dining restaurant, offering International food and Theme nights during the whole week. We will amaze you with our front cooking buffet concept and our international specialities.For smaller guests, we have a children's menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  188 reviews

TripAdvisor Rating  4.0/5  421 reviews

Certificate of excellence 2024

Beautiful hotel with superb buffet breakfast

TripAdvisor rating 5.0/5

Sahaya B TripAdvisor review

Happy staying with Novotel dammam, very nice hotel near main road, has beautiful lobby, breakfast buffer is very nice also lunch and dinner buffet, very helpful team members specially coffee shop team they have nice Costa coffee at the lobby coffee shop Robin he is very good person and give good service in restaurant

Dear Valued Guest Warm Greeting from Novotel Dammam Hotel Thank you so much for your review of our hotel, I'm pleased to hear you enjoyed your stay with us, it's something our staff takes great pride in, so we value your feedback regarding hot water we working on it and it will finish soon , We hope you visit us again Thanks Hotel management

Nice hotel with excellent breakfast buffet

TripAdvisor rating 5.0/5

Amuthan J TripAdvisor review

Am staying here for the first time, but I feel at home, like there food, breakfast is excellent, would like to give special thanks Mr. Adib for his support, Very friendly team at the restaurant. Thanks to the coffee shop team for helping me make my deshi tea

Dear Valued Guest Warm Greeting from Novotel Dammam Hotel Thank you so much for your review of our hotel, I'm pleased to hear you enjoyed your stay with us, it's something our staff takes great pride in, so we value your feedback regarding hot water we working on it and it will finish soon , We hope you visit us again Thanks Hotel management

No warm water & the 2nd night the power disconnected

Customer review rating 2.0/5

Osama A. Families - Confirmed reviews ALL

This is the first time I see a hotel that doesn't have an emergency generator in case of power trip off issue

Dear Osama A., Greetings from Novotel Dammam Hotel, We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I already shared your feedback with the concerned heads of departments and will make the necessary changes where possible regarding hot water there is issues and our engineering working on it and it will fix and finish as soon as possible, regarding generator already we hand over you the massage from Saudi Electricity Company they have maintenance all full area and they close generator 30 min and again we apologize for all happened. We hope you will visit us again. Sincerely Hotel Management

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

No warm water. Upon the first day I hoped that they repair the system, but I had to shower with cold water three days long.

Dear Pietro T., Greetings from Novotel Dammam Hotel, We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I already shared your feedback with the concerned heads of departments and will make the necessary changes where possible regarding hot water there is issues and our engineering working on it and it will finish as soon as possible . We hope you choose to stay with us again, so we can show you our true level of service. We hope you will visit us again. Regards, Management of the Novotel Business Hotel

Disgusting

TripAdvisor rating 1.0/5

alyssam771 Business - TripAdvisor review

Absolutely gross. I was freaked out hy the filth the entire 7 hour stay. Rooms are in a total shambles. There’s broken furniture and paneling everywhere. The light switches are covered in filth. I can’t even imagine what the bathroom is infected with. There’s no cover on the mattress and so you have this little piece of crap separating you from thousands of people. The restaurant was totally disgusting. There was no one working at, the food had been sitting there forever This by far was the most disgusting property I have stayed at in my 20 years of business travel. I was so grossed out I could barely sleep. I was only there for a quick stay because I had to get to the airport at 4 AM. I wore socks because I don’t know what is on the floor. My room overlooked the lobby, which was also disgusting. The TV didn’t work so maintenance had to come and pull the paneling off of the wall to fix the router and then when he put it back in the wall, it didn’t work so I told him to take it out of the wall and leave it there. Either side of the bed has gaping holes where they’re supposed to be paneling. I can’t believe I managed to get out of there without a disease. It was so gross. I also can’t believe I got out of there without food poisoning

Dear Mr. Alyssam Greetings from Novotel Dammam, We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I already shared your feedback with the concerned heads of departments and will make the necessary changes where possible. We hope you choose to stay with us again, so we can show you our true level of service. We hope you will visit us again. Regards, Management of the Novotel Business Park Dammam Hotel

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Other web-users rate our hotel

  • 149 reviews 6.3/10 Location
  • 261 reviews 4/10 Room
  • 378 reviews 8.9/10 Service
  • 16 reviews 5.2/10 WiFi
  • 104 reviews 6.3/10 Cleanliness
  • 71 reviews 7.7/10 Amenities
  • 68 reviews 6.5/10 Breakfast
  • 7 reviews 3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.