Novotel Dammam Business Park Hotel 4 stars

Customer review rating 4.0/5 809 reviews

Novotel Dammam Business Park
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+ 23 Services
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Room 1

Number of guests
Children's age

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Indoor swimming pool

  • Spa and fitness facilities

  • Free WIFI

  • Private indoor parking

  • 10 fully equipped meeting rooms

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Well-being
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Dammam Business Park

Al Khobar Dammam Highway
P.O.Box 5138 Dammam 31422
Eastern Province
31422
dammam
saudi arabia

Tel: +966138458888

Fax: (+966)13/8143551

Check-in from 12h00

Check out up to 12h00

  • By plane

    KING FAHAD AIRPORT At 35km / 21.75 miles

  • By car

    DAMMAM CITY CENTER At 5km / 3.11 miles

  • By train

    DAMMAM RAILWAY At 2km / 1.24 miles

GPS :26.407222, 50.138055

Our accommodation(s)

Standard Room. Bed with duvet. Sofa bed, WIFI. Conventional highspeed internet connection.

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior room with 1 Double bed and sofa

  • Max. number of persons: 4
  • Area: From 45 / 484 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 45 / 484 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Suite with 1 Double bed and Superior Sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Contemporary all-day dining restaurant, offering International food and Theme nights during the whole week. We will amaze you with our front cooking buffet concept and our international specialities.For smaller guests, we have a children's menu.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

22:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFÉ LA MAUDE

Non contractual photo

Lobby Bar: The hotel bar serves cool long drinks from 10 am to 24 pm, varying cocktail creations with iced coffees and chocotates and delicious snacks in a modern atmosphere- a beautiful place to work, relax or enjoy great conversation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 128

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Novotel Dammam Business Park

100% genuine reviews from our guests

Find out more

ALL Rating 4.0/5

809 reviews

tripadvisor

TripAdvisor Rating 3.5/5

284 reviews

Nice Hotel

Customer review rating 4.0/5

Khaldoun Business - 12/10/2020 Confirmed reviews ALL

Nice hotel, nice staff. However a bit old furniture. Wish if you do a renovation one day.

Well Located

Customer review rating 4.0/5

Barrag Solo - 09/10/2020 Confirmed reviews ALL

Very Good

Very satisfied stay

Customer review rating 4.0/5

Ayed F. Couples - 30/09/2020 Confirmed reviews ALL

Reciptionist was very professional and supportive. Food menu was expensive (yogurt is 24SAR!!)

Good one

Customer review rating 4.0/5

Aa… Business - 09/09/2020 Confirmed reviews ALL

It was good experience so far, just my room didn’t cleaned or replace the towels during my stay , I don’t know If that safety measure or I have been missed

Dear Ahmed M., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Ibrahim Al Aqeel

Clean luxury stay and very good prices

Customer review rating 4.0/5

Sherif A. Families - 24/08/2020 Confirmed reviews ALL

I liked all the staff, reception, housekeeping, room service. All were cooperated.

Good hotel for business

Customer review rating 4.0/5

Osama A. Families - 19/08/2020 Confirmed reviews ALL

Hotel was good , staff need more training especially at the reception.

Eid Vacation with Family

TripAdvisor rating 3.5/5

403ihaba 06/08/2020 TripAdvisor review

This is the last time I would stay at the hotel despite the fact that i stayed at this hotel several times before. For sure the Receptionist was the main reason for this awful experience due to her lack of experience as she charged me extra on my credit card without asking although at the check-out she told me that there are no further payments to settle and till date i didnt receive back the extra amount although the hotel promised to settle the same within the next couple of days. The room was not ready when i arrived at 2pm and the reason was that as per Hotel policy rooms will be ready by 3pm!!!!!!!!! She didnt notify me that the Breakfast Buffet is closed due to COVID-19 and had to discover the same the next morning!!!! The hotel offered ala carte breakfast yet the quality of food was not at all worth the money spent it would have been better to have breakfast outside. The furniture inside the room is very old and need in depth repair / furniture change. For sure i will not stay at this hotel again.

Regrettable Vacation Stay

Customer review rating 4.0/5

Ihab A. Families - 05/08/2020 Confirmed reviews ALL

I usually stay at this hotel most of the time when i visit Dammam but this last stay was by far the worst. When arrived around 2pm the room was not ready and the Receptionist kept saying that the room wont be ready till 3pm because that is the tule of the hotel!!!! I was not notified neither during booking nor when i checked-in that the Buffet Breakfast was closed due to Covid-19. The room service breakfast was not worth the money paid. When checked-in the room was missing towels and amenities. The most awful experience was the check-out whereby the Receptionist without asking charged me extra because she didnt realize that I had booked using my membership points and till date i didnt receive back the extra money charged. I will not talk much about the cleanliness of the Hotel or the bad quality of the furniture, yet the only positive thing was the attendance of the House Keeping to our requests despite the fact that they were under staffed. I dont recommend this hotel at all and will not visit it again!!!!!

Dear Ihab A., Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good

Customer review rating 4.0/5

Abdul F. Y. Business - 25/03/2020 Confirmed reviews ALL

good in particular the reception who rendered to guests full respect and welcome.

Stay just fine, average

Customer review rating 4.0/5

Ron Families - 16/03/2020 Confirmed reviews ALL

Negative: No one was there to help you carry your luggages. Parking not accessible from the entrance Positve: Fast check in and out

Dark room. Not professional.

Customer review rating 4.0/5

Jaewook L. Business - 03/03/2020 Confirmed reviews ALL

There are only a few lights in the room, so it was very dark. I left my perfume in the room when I checked out. Realizing it, I called the reception and asked for checking out. I didn't expect it, but of course, I couldn't find a perfume, and their answer sounded like they weren't even looking hard.

Good but not the best

Customer review rating 4.0/5

Mohammed H. Business - 28/02/2020 Confirmed reviews ALL

I selected this hotel because near our office and it's Novotel., but the the services and the staffs are not upto mark.

Dear Mohammed H., Thank you for taking the time to tell us about your experience at the Novotel Dammam Business Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

good for business trip

Customer review rating 4.0/5

Ahmed S. Business - 24/02/2020 Confirmed reviews ALL

it was a short stay and it was satisfactory.

Dear Ahmed S., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay and well located in the industrial area.

Customer review rating 4.0/5

Philip, S. A. Business - 19/02/2020 Confirmed reviews ALL

Very nice, friendly and professional, especially the front desk and the eating hall staff.

Dear Philip B., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Business Trip

Customer review rating 4.0/5

Anonymous Business - 07/02/2020 Confirmed reviews ALL

Received Free Upgrade to Suite. Still, room should be in better condition !

Dear Hans-Dieter S., We very much appreciate your comments regarding your stay at the Novotel Dammam Business Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good Stay

Customer review rating 4.0/5

Mohamed R. Business - 30/01/2020 Confirmed reviews ALL

It's well located for my business destinations, friendly staff, good quality breakfast

nice employee

Customer review rating 4.0/5

Abdullah A. Business - 23/01/2020 Confirmed reviews ALL

it was the first time I stay here , I hope it will be again

I was given wrong paymenpt receipt agint the right bill!!

Customer review rating 4.0/5

Pavel K. Business - 22/01/2020 Confirmed reviews ALL

At the check out I was given wrong receipt with propper bill. Bill ammount was right one - 1 148 sar - but payment receipt was 157 sar!!! I need to get right receipt as a confirmation of payment so I.may claim my expenses. Please send it to my UK address ASAP!! Rgds, Pavel

Customer review rating 4.0/5

Mike Business - 15/01/2020 Confirmed reviews ALL

My stay was not satisfactory

Best for Family

Customer review rating 4.0/5

Mr. T. Families - 13/01/2020 Confirmed reviews ALL

I was looking for family hotel

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