Novotel Jakarta Mangga Dua Square 4 stars

Customer review rating (ALL Rating) 4.5/5 820 reviews

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Novotel Jakarta Mangga Dua Square - Image 1
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Jalan Gunung Sahari Raya No 1, 14420 JAKARTA, Indonesia

Description

Hotel extras

  • Infinity olympic size swimming pool

  • Massages facilities and fitness centre

  • 3 Ballrooms for up to 1,000 people

  • 10-minutes drive to JIExpo Kemayoran, Ancol Dreamland , and Jakarta International Stadium

  • 30-minutes drive to Soekarno-Hatta Airport and near harbour to explore the tropical atmosphere

Our accommodation(s)

Hotel location

Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No 1
14420 JAKARTA
Indonesia

GPS:-6.138245, 106.831673

Telephone
Fax +62 21 62312900

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange is a cheerful spot with food from all over the world being exchanged in once place, for your ultimate convenience. Take a break from your day to recharge yourself to the indulgent palatable dining menu. Available both buffet and À la carte.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  820 reviews

Customer review rating 4.0/5

Rendi S. Families - Confirmed reviews ALL

The only downside is i cannot use the breakfast voucher, the hotel said because of the breakout date

Dear Mr. Rendi S., Thank you for taking the time to share your feedback regarding your recent stay at Novotel Jakarta Mangga Dua Square. We are pleased to know that you had an overall positive experience with us. However, we sincerely apologize for the inconvenience you encountered regarding the breakfast voucher. Please allow us to clarify that certain vouchers may have specific validity dates and blackout periods in accordance with the applicable terms and conditions. Nevertheless, we truly regret any misunderstanding or disappointment this may have caused. Your feedback is very important to us, and we will continue to ensure that information regarding voucher usage is communicated more clearly to avoid similar situations in the future. We sincerely hope to have the opportunity to welcome you back and provide you with a more seamless experience on your next visit. Warm regards, Guest Experience Teams Novotel Jakarta Mangga Dua Square

Customer review rating 5.0/5

Graeme B. Couples - Confirmed reviews ALL

From incredibly friendly and helpful staff to well appointed rooms that are very clean and comfortable I can highly recommend this hotel. Other highlights included the lovely breakfast and the amazing pool which was fantastic for swimming and kept crystal clear. While the adjacent mall has seen better days it was still interesting to explore and many other excellent malls were either a walk or taxi ride away. Thank you so much for a wonderful stay.

Dear Mr. Graeme B., Thank you for your wonderful review and perfect rating. We are delighted to hear that you enjoyed your stay, from our friendly and helpful staff to the clean and comfortable rooms. It’s great to know that you enjoyed the breakfast and the pool as well. We appreciate your recommendation and look forward to welcoming you back to Novotel Jakarta Mangga Dua Square for another fabulous experience. Warm regards, Guest Experience Teams Novotel Jakarta Mangga Dua Square

Customer review rating 5.0/5

Nita S. Business - Confirmed reviews ALL

Well located and friendly staff.

Dear Ms. Nita S., Thank you very much for sharing your wonderful feedback following your recent business stay at Novotel Jakarta Mangga Dua Square. We are delighted to know that our convenient location and the friendliness of our team, especially Ratih, contributed positively to your experience. Your high appreciation motivates our team to continue delivering excellent service to all our guests. We sincerely look forward to welcoming you back for another enjoyable stay in the future. Kind regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 4.0/5

Mella/ D. N. Couples - Confirmed reviews ALL

the food is boring because it doesn't change every day

Dear Ms. Mella / Ms. D. N., Thank you for taking the time to share your detailed feedback following your recent stay with us and for choosing Novotel Jakarta Mangga Dua Square. We truly appreciate your honest comments, especially regarding the breakfast selection. We sincerely apologize that the variety did not meet your expectations and felt repetitive during your stay. Please be assured that your feedback has been shared with our culinary team as valuable input, as we continuously strive to improve our menu variety and overall dining experience for our guests. We are pleased to note that you found other aspects of your stay satisfactory, including cleanliness, WiFi, and sustainability efforts. Your feedback helps us identify areas where we can further enhance our services. Thank you once again for staying with us and for being a valued member of Accor Live Limitless. We hope to have the opportunity to welcome you back in the future with an improved experience. Warm regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Customer review rating 5.0/5

Nayla H. Couples - Confirmed reviews ALL

Friendly Staff and well located.

Dear Ms. Nayla H., Thank you very much for sharing your excellent rating and positive feedback following your stay at Novotel Jakarta Mangga Dua Square. We are delighted to learn that you enjoyed your experience with us and that you found our hotel well located with friendly and attentive staff. It is truly rewarding to know that all aspects of your stay—from booking, arrival, accommodation, cleanliness, dining experiences, and facilities to our team’s service—met your expectations. Your appreciation of our sustainability initiatives and hotel facilities is sincerely valued and serves as great encouragement for our entire team to continue delivering high standards of service. Thank you for your recommendation, and we look forward to welcoming you back for another pleasant stay in the near future. Kind regards, Guest Experience Team Novotel Jakarta Mangga Dua Square

Other web-users rate our hotel

  • 421 reviews 8.4/10 Location
  • 1,324 reviews 8.4/10 Room
  • 1,572 reviews 9.1/10 Service
  • 13 reviews 7.6/10 WiFi
  • 750 reviews 8.5/10 Cleanliness
  • 357 reviews 8.8/10 Breakfast
  • 142 reviews 9.6/10 Pool

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