ibis Berlin City Süd 3 stars

Customer review rating (ALL Rating) 4.2/5 507 reviews

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ibis Berlin City Süd - Image 2
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Description

Hotel extras

  • Bus stop to BER Airport in 2 min. walking distance

  • Near Estrel Convention Center

  • Hotel parking lot

  • Free WIFI throughout the hotel

  • 24/7 hotel bar

Our accommodation(s)

Book this hotel
Room 1

2 twin beds, 90 × 200 cm each, or adjoined as a large bed 180 × 200 cm with a separate mattress each. The Sweet Bed by ibis leaves nothing to be desired. Free WIFI and a 40" flat-screen TV are also available.

Max. number of persons
2
Area
From 18 / 193 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk
  • 2 pers. max
  • 18 / 193 sq ft
  • Bedding 2 x Twin bed(s)

Comfortable room for 3 people or family with child. Equipped with 3 Sweet Bed by ibis single beds (90x200 cm), desk, telephone and 40 inch HD TV and free Wi-Fi.

Max. number of persons
3
Area
From 18 / 193 sq ft

Bedding

Twin bed(s) x3

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk

Room for 1 person with 1 sweetbed by Ibis single bed (90 x 200 cm) comfortable standard equipment in a quietly located room facing the garden.

  • Views:

    Garden View

Max. number of persons
1
Area
From 10 / 107 sq ft

Bedding

Single bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 28'/71 cm screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk

Make your stay with family or friends even more relaxing: Stay in a peaceful non-smoking room with large 40-inch flat screen and also enjoy a cozy chair bed (31x79 inches [80x200 cm]) or even a sofa bed (47x79 inches [120x200 cm]).

  • Views:

    Courtyard View or Garden View

Max. number of persons
3
Area
From 18 / 193 sq ft

Bedding

Double bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 43'/109 cm screen

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Working Area

  • Business Desk

Hotel location

ibis Berlin City Süd

Jahnstrasse 13
12347 BERLIN
Germany

GPS:52.461141, 13.444444

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Breakfast
  • Bar
  • 57 rooms
  • 50 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • Arabic
  • German
  • English
  • Spanish
  • Italian
  • Turkish

Elevator to all floor

Wi-Fi

  • WiFi at the hotel

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet
  • On site
  • Parking pricing: 14.00 14 EUR Per day

HOTELBAR

Other informations

Services

  • Free Wireless internet (WiFi)
  • Pet allowed

Payment

  • Cash
  • Contactless

Snacks facilities

  • Cold snacks
  • Hot snacks

Our cozy hotel bar is open 24/ 7. We offer a wide range of drinks and snacks. You can also linger in front of our large TV in the lobby.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  507 reviews

Customer review rating 1.5/5

Isabelle C. Couples - Confirmed reviews ALL

Customer review rating 3.0/5

Angela Solo - Confirmed reviews ALL

Customer review rating 3.0/5

Hayley G. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience and for highlighting our team, location, and room layout. We truly appreciate your recognition. We are sorry to learn that aspects of your stay did not meet expectations. Providing a comfortable and seamless visit is our standard, and we regret any inconvenience you encountered. We value your feedback, as it helps us stay aligned with the experience our guests expect. We hope to welcome you again at Ibis Berlin City Süd. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 4.0/5

Nuno A. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your impressions with us. We are pleased to hear that our team’s friendliness and availability stood out during your stay. We are sorry to learn that other aspects did not meet expectations. Our goal is to provide well-prepared rooms and a comfortable environment for every guest, and we regret that your experience fell short of this standard. We hope to have the opportunity to welcome you again. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 5.0/5

Arturas A. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your impressions of your stay with us. We are delighted to hear our location and comfort contributed to a pleasant visit, as providing convenience and restful stays is central to our service philosophy. We appreciate your support and hope to welcome you again soon. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 3.0/5

Angela Solo - Confirmed reviews ALL

Very nice and warm welcome, room was small but ok, I would suggest installing a window screen for mosquitoes...

Customer review rating 3.0/5

Hayley G. Families - Confirmed reviews ALL

Great staff and location. It was hot outside and a laminated note in the room said ask for a fan if you need one. I did and staff just looked confused and said there were no fans. We opened the windows and were covered in mosquito bites the next day. Would be great to have USB plugs in the rooms. I liked the 3 single bed layout.

Dear Guest, Thank you for sharing your experience and for highlighting our team, location, and room layout. We truly appreciate your recognition. We are sorry to learn that aspects of your stay did not meet expectations. Providing a comfortable and seamless visit is our standard, and we regret any inconvenience you encountered. We value your feedback, as it helps us stay aligned with the experience our guests expect. We hope to welcome you again at Ibis Berlin City Süd. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 4.0/5

Nuno A. Business - Confirmed reviews ALL

cleaning could be better; not only once the garbage was taken from our rooms; rooms very hot and without AC. Very nice staff, always available

Dear Guest, Thank you for sharing your impressions with us. We are pleased to hear that our team’s friendliness and availability stood out during your stay. We are sorry to learn that other aspects did not meet expectations. Our goal is to provide well-prepared rooms and a comfortable environment for every guest, and we regret that your experience fell short of this standard. We hope to have the opportunity to welcome you again. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 5.0/5

Arturas A. Business - Confirmed reviews ALL

Comfortable stay

Dear Guest, Thank you for sharing your impressions of your stay with us. We are delighted to hear our location and comfort contributed to a pleasant visit, as providing convenience and restful stays is central to our service philosophy. We appreciate your support and hope to welcome you again soon. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 4.0/5

Christopher C. Families - Confirmed reviews ALL

Friendly and helpful staff. Comfortable bed, quiet surroundings

Dear Guest, Thank you for sharing your experience with us. We are delighted that our location, transport connections, and the comfort and quiet of your stay met your expectations. Our team is pleased that their friendliness and assistance contributed positively to your visit, reflecting our commitment to warm, attentive service. We look forward to welcoming you again soon. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 0.5/5

Ehab I. Families - Confirmed reviews ALL

No kind of enjoyment or benefits from this kind of low-quality hotel (room, bed sheets, AC & bathroom) really i will not repeat it again.

Dear Guest, Thank you for sharing your impressions. We are sorry to learn that your stay did not meet expectations, especially during your first visit to Berlin. Our team strives to provide a comfortable, reliable experience that reflects our service standards. Your perspective is valued and helps us remain focused on delivering a consistently welcoming stay. We hope to have the opportunity to provide a more positive visit in the future. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 5.0/5

Maria A. T. Families - Confirmed reviews ALL

We stayed one night and the room was very clean and comfortable. Staff was also very nice and always ready to help.

Dear Guest, Thank you for sharing your experience with us. We are delighted to hear you enjoyed a comfortable stay and appreciated the cleanliness and helpful service. Providing welcoming hospitality and well-kept rooms is central to our values, and your feedback encourages our team. We look forward to welcoming you back on your next visit to Berlin. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 1.5/5

John R. Solo - Confirmed reviews ALL

I appreciate it’s a budget hotel but my room was very, very basic. The shower did not fit the holder and sprayed everywhere when I turned it on. The hotel was very noisy with the busy street outside and guests coming and going throughout the night.

Dear Guest, Thank you for sharing your feedback. We are genuinely sorry to hear that your stay did not meet expectations and that comfort and quiet were affected. Our goal is to provide a restful, well-maintained environment at all times, and we regret that this was not your experience. Your comments are appreciated. We hope to have the opportunity to welcome you again for a more satisfying visit. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 5.0/5

Fernando C. Friends - Confirmed reviews ALL

Spacious room, comfortable beds and nice shower at a fair price

Dear Guest, Thank you for sharing your feedback. We are delighted that you found the room spacious, the beds comfortable, and the shower enjoyable, all at a fair price. Providing excellent comfort and value is central to our service philosophy, and your comments encourage our team. We look forward to welcoming you back to Ibis Berlin City Süd. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 1.5/5

Mehmet B. Families - Confirmed reviews ALL

my room was not cleaned for 2 nights even i ask for. No new towers. I have to do it all myself. Hotel is old. Not worth it for this money

Dear Guest, Thank you for sharing your impressions with us. We are genuinely sorry that your stay did not meet expectations. Our team strives to provide attentive housekeeping, well-maintained facilities, and good value for money, and we regret that this was not reflected during your visit. We appreciate your feedback as it helps us uphold our standards. We hope to have the opportunity to offer you a more seamless experience in the future. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 4.0/5

Z M. Y. Couples - Confirmed reviews ALL

The room was as expected from an ibis. Basic, but clean, safe and workable. Location was good though not the busiest area.

Dear Guest, Thank you for sharing your experience with us. We are pleased to hear that you found the room clean, comfortable, and in line with your expectations. We are glad our location suited your plans, even if the surroundings were quieter than anticipated. Providing a reliable and welcoming stay is central to our service philosophy. We appreciate your visit and hope to have the pleasure of welcoming you again. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 3.5/5

Charlotte B. Business - Confirmed reviews ALL

the rooms are always clean

Dear Guest, Thank you for sharing your feedback. We are delighted that you appreciated the quiet room facing the back and the convenient access to the U7. Providing a comfortable stay with easy connections is important to us, and your comments encourage our team. We look forward to welcoming you again soon. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 4.5/5

Sean M. Couples - Confirmed reviews ALL

Comfortable, affordable stay, conveniently located near public transport and quiet during the evenings, staff friendly and helpful,

Dear Guest, Thank you for sharing such encouraging feedback. We are delighted that you enjoyed a comfortable and affordable stay. It is wonderful to know our location by public transport, the quiet evenings, and our friendly, helpful team enhanced your visit. Providing welcoming hospitality and convenience is at the heart of what we do. We look forward to welcoming you back to Ibis Berlin City Süd soon. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 4.5/5

Werner W. Friends - Confirmed reviews ALL

very good stay - clean rooms and comfortable stay!

Dear Guest, Thank you for sharing your kind feedback. We are delighted to hear you enjoyed a comfortable stay and appreciated the cleanliness of our rooms. Providing a practical, welcoming experience is important to our team, and your comments affirm our efforts. We look forward to the pleasure of welcoming you back to Ibis Berlin City Süd. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 2.5/5

Simon B. Couples - Confirmed reviews ALL

It was mostly fine, staff were very friendly and helpful and the room served its purpose. But a few issues: 1. The room stank of stale cigarette smoke 2. No kettle in the room 3. The room felt very bare 4. Cheap feeling sheets 5. Bad pillows

Dear Guest, Thank you for sharing your impressions. We are pleased to hear our team’s friendliness and the room’s practicality stood out. We are sorry that aspects of your stay did not meet expectations. Providing a fresh, comfortable environment with thoughtful amenities is central to our standards, and we regret that this was not fully reflected. We value your feedback and hope to have the opportunity to welcome you again for a more seamless experience. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 4.5/5

Ivan N. Couples - Confirmed reviews ALL

We were very pleased with our stay in your hotel. The service staff was very responsive and kind. Thank you.

Dear Guest, Thank you for sharing your positive experience with us. We are delighted that your stay was enjoyable and that our team’s responsiveness and kindness stood out. Your recognition motivates us to continue delivering warm, attentive service. We appreciate your kind words. We look forward to welcoming you back on your next visit to Berlin. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 4.5/5

Scott C. Families - Confirmed reviews ALL

Very modern and clean rooms. I will be back

Dear Guest, Thank you for sharing your kind feedback. We are delighted that our modern, clean rooms and convenient location suited your visit. Your intention to return is the best compliment to our team and reflects our commitment to comfort and quality. We look forward to welcoming you back to Berlin. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 5.0/5

Susan M. Business - Confirmed reviews ALL

Welcoming, friendly staff. The room was spotlessly clean, basic, but very comfortable for a solo traveller.

Dear Guest, Thank you for sharing your impressions. We are delighted to hear you found our rooms comfortable and clean, and that our team made you feel welcome. Your recognition reflects our commitment to warm hospitality and well-maintained accommodations. We appreciate your support and look forward to your next visit. Best regards, Your Hotelteam ibis Berlin City Süd

Customer review rating 0.5/5

Madjid B. Business - Confirmed reviews ALL

The worst service and staff attitude that I've ever seen as an Accord Gold (and above) member for many years. They don't clean up the rooms and they decline basic service such as extending a late check-out request (despite the hotel being far from busy). Ibis Berlin City Sud simply don't care about customer experience, they just care about making as much money on the back of customers with as little cost and time as possible from their staff. As a loyal Accor member for 2 decades, I've never seen such a poor service and attitude from hotel staff and management. This hote does not deserve to be part of Accor

Dear Guset, Thank you for taking the time to share your feedback regarding your recent experience. I sincerely apologize for the issues you encountered during your stay, particularly concerning the service provided by our staff. We strive to uphold high service standards, and it is disappointing to learn that we fell short in your case. Regarding the cleanliness of the rooms, this is an area we take very seriously, and I regret that it did not meet your expectations. Additionally, while we do our best to accommodate late check-out requests, these are subject to availability, which may not always align with guest expectations. Your insights are valuable, and I assure you that they will be shared with the team to enhance our service quality. We appreciate your loyalty as an Accor Gold member and hope to restore your faith in our brand in the future. Best regards, ibis Berlin City Süd

Other web-users rate our hotel

  • 236 reviews 7.4/10 Location
  • 411 reviews 5.4/10 Room
  • 305 reviews 8.8/10 Service
  • 18 reviews 6.3/10 WiFi
  • 198 reviews 5.1/10 Cleanliness
  • 141 reviews 7.6/10 Breakfast
  • 88 reviews 4.7/10 Value
  • 30 reviews 3.1/10 Amenities

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