ibis Berlin City Potsdamer Platz 2.5 stars

Customer review rating (ALL Rating) 4.3/5 1,798 reviews

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ibis Berlin City Potsdamer Platz - Image 1
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Anhalter Strasse 4, 10963 BERLIN, Germany

Description

ALLSAFE approved hotel

Hotel extras

  • 146 comfortable guest rooms

  • Drinks and snacks available 24/7

  • Only 875 yards (800 meters) from Potsdamer Platz

  • Extremely convenient connections to public transport

  • Several attractions and shopping centers within walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

ibis Berlin City Potsdamer Platz

Anhalter Strasse 4
10963 BERLIN
Germany

GPS:52.504624, 13.383182

Telephone
Fax +49 30 26105222

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,798 reviews

TripAdvisor Rating  4.0/5  1,341 reviews

Customer review rating 4.0/5

Ramon Friends - Confirmed reviews ALL

Good Hotel and well located

Dear Ramon, thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience. We greet you kindly, Your ibis team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

Room key card

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

I think enough people complained about the key cards to know already. Even the staff complain about them. Never works. Had 7 different key cards during my stay.

Dear Campbell, thank you for your stay at the ibis Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We apologize for the fact that there was also cause for criticism. We will do our best to improve in this area as well and to prove this during your next visit. Sincerely, Your ibis Team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

NICE STAY

TripAdvisor rating 5.0/5

Jacques P TripAdvisor review

Very clean hotel with modern touches; idealy located near S-Train and Bus station, also walking distance about 500m to Potsdamer platz and shopping centers. Very nice staff, helpful and friendly. Overall good hotel

Dear Guest, we are very pleased that you felt completely comfortable with us at the ibis Berlin City Potsdamer Platz. We thank you for your stay and your great review. The entire team more than appreciates your acknowledgement. We hope to welcome you again soon in Berlin and wish you all the best. With heartfelt greetings, Your ibis Team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

Reception

Customer review rating 3.5/5

Chin L. Couples - Confirmed reviews ALL

The only downside is we had to wait at the reception area for quite a while. During our waiting time, I could see that she was free, talking to her staff. I had to make an effort, to signal to her that we were still waiting for her. It makes an impression that our stay/business does not matter much to the hotel.

Dear Guest, thank you for your stay at the ibis Berlin City Potsdamer Platz and the associated review. We are pleased that you were mostly satisfied with your visit. Nevertheless, we had to recognize that in some points we could not fully convince you of our efforts to offer you the best possible hotel experience. We sincerely apologise if our receptionist made a wrong impression during your stay with us. All of our staff have been hired for their friendliness, helpfulness and customer orientation. They are committed to ensuring that every guest feels comfortable with us and that their needs are met as quickly as possible to make their stay a successful experience. We regret that this was not the case for you. This incident is in no way representative of the quality we strive to offer our guests. As improvement is one of our priorities, we take your comment to heart and we will communicate with our reception team to prevent further occurrences, as this situation is not part of our standards. We will do our best to improve in this area as well and to prove this during your next visit. Sincerely, Your ibis Team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

Back in Berlin

Customer review rating 4.5/5

Tim Solo - Confirmed reviews ALL

My 7 visit to this hotel. Great location & consistent service. Will likley return

Dear Tim, thank you for your feedback! Our entire team is pleased to hear that you enjoyed your stay with us at the ibis Berlin City Potsdamer Platz. We hope to welcome you again soon and to improve even further until then to make your stay an all-round successful experience. We greet you kindly, Your ibis team ibis Berlin City Potsdamer Platz Anhalter Straße 4 10963 Berlin

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,101 reviews 9.5/10 Location
  • 1,292 reviews 6.1/10 Room
  • 1,024 reviews 8.6/10 Service
  • 38 reviews 8/10 WiFi
  • 771 reviews 8.7/10 Breakfast
  • 594 reviews 7.4/10 Cleanliness
  • 31 reviews 3.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.