ibis Berlin City Potsdamer Platz 2.5 stars

Customer review rating (ALL Rating) 4.4/5 1,256 reviews

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Description

Hotel extras

  • With 146 comfortable rooms, our hotel in Berlin center offers the ideal stay.

  • Drinks and small snacks are conveniently available in our mini-market.

  • Excellent access to public transport for quick and comfortable exploration of the city.

  • Free WIFI throughout the hotel ensures easy, convenient internet access.

  • Several attractions and shopping centers are within easy walking distance of the hotel.

Our accommodation(s)

Hotel location

ibis Berlin City Potsdamer Platz

Anhalter Strasse 4
10963 BERLIN
Germany

GPS:52.504624, 13.383182

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

A beautiful day always starts with a good breakfast. Energize yourself with delicious delicacies, fresh juices, egg dishes, waffles or healthy muesli and start the day full of vitamins and momentum.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,256 reviews

Customer review rating 5.0/5

Martin M. Business - Confirmed reviews ALL

Hotel is perfectly situated next to Potsdamer Platz. Easy walking access to majority of places nearby,

Dear Guest, Thank you for your positive feedback regarding our hotel's location. We are delighted to hear that you found our proximity to Potsdamer Platz convenient for exploring the area. We look forward to welcoming you back in the future. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 4.0/5

Francois T. Couples - Confirmed reviews ALL

Nice and helpful staff, extremely well located

Dear Guest, Thank you for your kind words regarding our helpful staff and prime location. We are delighted that you enjoyed your stay with us and hope to welcome you back in the future. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 4.0/5

Adrain L. Friends - Confirmed reviews ALL

I booked this hotel for a friend and myself so that we could visit the Berlin Christmas Markets...the hotel is conveniently located 10 mins walk from Potzdamer plaza, and only 1 min from the "S" subway line. The hotel is clean and the rooms are spacious enough, but could do with an update to allow charging direct from USB ports. My only disappointment was the WC in my room, needs a good clean as there is a lot of black staining on the water line.

Dear guest Thank you for your kind feedback regarding your recent stay at ibis Berlin City Potsdamer Platz. We are pleased to hear that you enjoyed our convenient location and found the hotel clean and spacious. We appreciate your suggestion regarding USB charging ports, as we continually strive to enhance our guest experience. Regarding the cleanliness issue you mentioned in the WC, we take such matters seriously and will review our cleaning protocols to ensure that our standards are consistently met. Your feedback is invaluable in helping us improve our services. Thank you for your understanding. We hope to welcome you back in the future. Best regards, ibis Berlin City Potsdamer Platz

Customer review rating 0.5/5

Cem H. Solo - Confirmed reviews ALL

The room that I booked based on the pictures of the room that were on your very own website, was not offered to me. I was given a room that was way more cheap and uncomfortable than the one that i booked. The bathroom was designed for the disabled but was very inconvenient for me, who is not disabled and didn’t request such a room. When i wanted to change my room, i requested this from the following people at the reception: a russian lady, a turkish lady called berfin and another turkish lady who is the manager imren/imran was her name. These three frowned upon my request, did not help me at all. And on top of that they were very aggressive towards me. Upon my rightful request, they answered at a high pich and in a mocking manner. They all told me:”we are only a two star hotel, what did you expect?” They denied helping me in anyway and also aggressively defended themselves that the hotel was full and that i was being senseless. This was the worst and most horrible hotel experience that i have ever lived. And the reason is their uncivilized behavior. I don’t want to get service from an institution that employs such incompetent, unqualified and uncivilized individuals. However the other two guys from afghanistan; especially Shaker, was of great help. He changed my room on the second day, and they approached me in a friendly and helpful manner. But i regret to inform you that this experience deeply saddened me and therefore i won’t be ever staying at any of the hotels of the All Accor group. My family and friends have already been warned and they will be cautious about their future plans as well.

Customer review rating 5.0/5

Ishen P. Solo - Confirmed reviews ALL

I had an amazing time, really enjoyed the staff and services and room cleanliness

Dear guest Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our staff, services, and the cleanliness of your room. Your positive feedback motivates us to continue providing exceptional experiences. Best regards, ibis Berlin City Potsdamer Platz

Other web-users rate our hotel

  • 789 reviews 9.5/10 Location
  • 929 reviews 5.8/10 Room
  • 820 reviews 8.7/10 Service
  • 22 reviews 8.5/10 WiFi
  • 518 reviews 8.6/10 Breakfast
  • 441 reviews 6.3/10 Cleanliness
  • 16 reviews 2.8/10 Bar

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