ibis Berlin City Potsdamer Platz 2.5 stars

Customer review rating (ALL Rating) 4.3/5 1,739 reviews

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Description

Hotel extras

  • 146 comfortable guest rooms

  • Drinks and snacks available 24/7

  • Only 875 yards (800 meters) from Potsdamer Platz

  • Extremely convenient connections to public transport

  • Several attractions and shopping centers within walking distance

Our accommodation(s)

Hotel location

ibis Berlin City Potsdamer Platz

Anhalter Strasse 4
10963 BERLIN
Germany

GPS:52.504624, 13.383182

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

A beautiful day always starts with a good breakfast. Recharge with delicious delicacies and lots of vitamins! Replenish your energy reserves for the day with fruit juices, egg dishes, fresh waffles or a healthy muesli.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,739 reviews

TripAdvisor Rating  4.0/5  1,357 reviews

Good location

Customer review rating 4.0/5

Frederick H. Solo - Confirmed reviews ALL

Usual pleasant stay

Great location but improvement of facilities is needed

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The hotel is next to the metro station (S1, S2, S25, S26) and it is a 15 minute walk from Potsdamer Platz, a 7 minute walk form Checkpoint Charlie, and a 5 minute walk from the Topography of Terror. There are restaurants near and within walking distance from the hotel. Lobby is very stylish and reception staff was friendly and responsive. My family and I had breakfast in the hotel and it was wonderful as it had a large variety and serving staff was very friendly and helpful. In addtiton, the price for the breakfast was very reasonable (17 euros per adult). Unfortunately, rooms are not the best as they lacked cleanliness and had limited amenities such as towels, pillows, and glasses. The beds were the worst part as they were old, hard, and sunken which sometimes made sleep difficult. Overall, great location and breakfast, but rooms need serious improvement and more cleanliness.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to know that you found our location convenient and enjoyed the breakfast selection and service provided by our team. However, we sincerely apologize for the shortcomings you experienced in your room. Cleanliness and comfort are of utmost importance to us, and we take your comments seriously. We will review our housekeeping standards and room amenities to ensure a more satisfactory experience for our guests in the future. Your observations regarding the beds have been noted, and we will evaluate these concerns as part of our ongoing commitment to enhancing our facilities. We appreciate your valuable insights and hope you will consider staying with us again, allowing us the opportunity to provide you with an improved experience. Best regards, ibis Berlin City Potsdamer Platz

great location, friendly staff

Customer review rating 4.5/5

Michal Business - Confirmed reviews ALL

I stayed at the hotel for the second time (last time it was in 2019) - and hope it is not the last time I was here :).

Dear Michal, Thank you for your kind feedback! We are delighted to hear that you enjoyed our location and found our staff friendly. We look forward to welcoming you back again in the future. Best regards, ibis Berlin City Potsdamer Platz

Back in Berlin

Customer review rating 4.5/5

Tim P. Solo - Confirmed reviews ALL

My 6th visit to this Hotel. Great location, friendly staff & breakfast etc all fine in context. Will return

Dear Tim P., Thank you for your kind words and for being a loyal guest. We are delighted to hear that you enjoyed our location, friendly staff, and breakfast. We look forward to welcoming you back for your next visit! Best regards, ibis Berlin City Potsdamer Platz

good rest @ breakfast

Customer review rating 4.5/5

Anna Solo - Confirmed reviews ALL

Friendly and helpful staff, well-designed, quiet room and comfortable bed, plus a good breakfast to energize you for a day at the Staatsbibliothek. I was checked in early (when I just wanted to leave my suitcase), offered a free mug of hot tea when I came back cold, given advice - everything went smoothly. The only thing I would suggest improving is a hint of wastewater smell when using the washbasin.

Dear Anna, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed a restful experience, appreciated our friendly staff, and found the breakfast to be energizing. Your comments about the wastewater smell in the washbasin have been duly noted, and we will ensure that this issue is looked into for future guests. We strive to provide a comfortable environment, and your insights are invaluable in helping us achieve that. Thank you once again for your review. Best regards, ibis Berlin City Potsdamer Platz

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Other web-users rate our hotel

  • 1,050 reviews 9.5/10 Location
  • 1,263 reviews 5.9/10 Room
  • 1,050 reviews 8.6/10 Service
  • 30 reviews 8.3/10 WiFi
  • 682 reviews 8.7/10 Breakfast
  • 592 reviews 6.8/10 Cleanliness
  • 23 reviews 3.8/10 Bar

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