Novotel Suites Berlin City Potsdamer Platz Hotel 3.5 stars

Clean room.

A city to discover.

good refurb. friendly staff. everything worked. wish you did not have to rely into the internet every time.

OK but some drawbacks compared to last few years. Main problem was the lifts or lack of due to building work - having to wait often as long as 5/6 minutes to get in lift I was on 7th floor so not great for using the stairs, up or down. Also had problem with electricity one evening. New rooms OK - toilet had bigger space but bed not that comfortable

I can understand that you don't close the whole hotel during the renovation, but still I had to change my room (I have been given a non renovated room for the same pricne as a renovated - after complain, I got 50% discount), but at 7:10 am the renovation started on Monday morning!!!! When I complained to the desk, I have been answered "Sorry..."

Due to the construction work it was a little problematic. Especially some noise and the elevator being constantly busy was a problem.

Very good but had issues with both the safe and the phone

Overall the stay was adequate. The room is comfortable enough however the hotel should have notified me about the construction during the day on the 2 floors below as it was quite noisy during the day and during several calls that I had.

From check in to check out our stay was perfect

All was good, except Friday at 8 in the morning rumors of the work in progress on the 3th floor, I staid on the 1st.

It was great experience staying in Novotel. Rooms were spacious and had good sleep.

The hotel is very well located, just a few steps from the S-Bahn Station of Anhalter Bahnhof, which gives you access to the whole public transport network. There is also a bus station even closer (M41 line), which comes and goes to the main train station (Berlin HBF). The rooms are brand new, beautiful place with things well positioned for a enjoyable stay. It's a great option for families.

Stayed with family of couple and 2 teenage children. Family room big enough for this without feeling too cramped. Useful location - Lidl, metro station and bus stop all around 50 metres away. Potsdam Platz about 10 min walk and the Brandenburg Gate about 15 minutes. Staff friendly and helpful with good english Only downside was breakfast expensive (so bought from Lidl instead) and only 1 or 2 (news) TV channels in English.

Good!

My wife and I have spent Christmas week in Berlin over the past few year's and stayed at this hotel each time. We have always found the staff to be both friendly and very helpful the hotel is very clean and rooms are cleaned daily [ even on Christmas day ] the rooms spacious,large and boasts a fridge,microwave,kettle,tea/coffee making facilities with 2 ceramic cups [ not paper or plastic ] and even a hairdryer for the ladies!... the reception area has a bar with lots of seating/tables if you choose not to venture out.... I could go on! saying all good things about this hotel as there is nothing bad to say about it, it is also a pet friendly hotel.... thank you NOVOTEL