Novotel Suites Berlin City Potsdamer Platz Hotel 3.5 stars

Customer review rating 4.3/5 8,551 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Novotel Suites Berlin City Potsdamer Platz
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Room 1

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Hotel extras

  • An ALLSAFE-certified hotel

  • Drinks and dishes to take away to your suite available 24 hours a day

  • Free WiFi, flat-screen TV with some Sky channels

  • Suites measuring 323 sq. ft. (30 m²) with kitchenette and tea and coffee facilities

  • Many sights and shopping malls in walking distance

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique GourmandePaying
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
  • Croquet
Business services
  • Web corner
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Novotel Suites Berlin City Potsdamer Platz

Anhalter Strasse 2
10963
berlin
germany

Tel: +4930200560

Fax: (+49)30/20056200

Check-in from 15h00

Check out up to 12h00

  • BUS M29, 248 :  BUS M29, 248 ANHALTER BAHNHOF

  • BUS M41 :  BUS M41 ANHALTER BAHNHOF

  • NIGHT BUS N29 :  NIGHT BUS N29 ANHALTER BAHNHOF

  • S1, S2, S25 :  S1, S2, S25 ANHALTER BAHNHOF

  • U2 :  U2 POTSDAMER PLATZ

  • U6 :  U6 KOCHSTRASSE

  • By plane

    BERLIN SCHOENEFELD At 20km / 12.43 miles

  • By plane

    BERLIN TEGEL At 18km / 11.19 miles

  • By car

    TEMPELHOFER DAMM At 4.5km / 2.8 miles

  • By train

    HAUPTBAHNHOF At 3.5km / 2.17 miles

GPS :52.504619, 13.383228

Our accommodation(s)

The whole family feels at home in our 3-star Novotel Suites Berlin City Potsdamer Platz. Our 30 m² suites give you plenty of space to work or relax. All 229 rooms were renovated in 2020. Air-conditioned and equipped with modern USB ports, you will find plenty of comfort here. The rooms have a separate WC and are equipped with bathroom and shower.

Suite with 1 double bed (63x79 in. [160x200 cm]) and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Suite with 1 double bed (63x79 in. [160x200 cm]), 1 sofa bed and 1 extra bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Suite with 2 single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Suite with 1 double bed (63x79 in. [160x200 cm]) and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

My Room by Frank: Yoga love Suite with 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

My Room by Michaela and Frank: East Germany's past - 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: 3
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

My Room by Michaela: History of Berlin suite with 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: 3
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

My Room by Oliver: Connected by soccer Suite with 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: 4
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

My Room by Susanne: Dinosaurs - 1 double bed (63 x 79 in.) and 1 sofa bed

  • Max. number of persons: 4
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)
Suites

Our restaurants and bars

4 ELEMENTS

Non contractual photo

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Berlin City Potsdamer Platz

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

8,551 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,589 reviews

Good an comfortable.

Customer review rating 4.3/5

G. V. D. M. Business - 08/11/2020 Confirmed reviews ALL

No problems, helpful staff.

Good stay

Customer review rating 4.3/5

None Business - 11/10/2020 Confirmed reviews ALL

All was good. Breakfast was poor...

Dear Stephen N., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. We are sorry to read that our breakfast did not meet your exspectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Great location, super friendly team

Customer review rating 4.3/5

Helena Families - 06/10/2020 Confirmed reviews ALL

Great for the family, we have a baby and it was very important for us to have a microwave, a mini-fridge and baby cot

Great Location, Friendly staff

Customer review rating 4.3/5

Milesfromblighty Business - 30/08/2020 Confirmed reviews ALL

Right near an S-Bahn station it is easy to get out to the city. The rooms are comfortable and well laid out and feature and microwave and a fridge. Bathroom has shower and tub.

Modern and very clean hotel, well situated

Customer review rating 4.3/5

Adam Families - 24/08/2020 Confirmed reviews ALL

Seems to be very new, everything is shiny and clean. Room was very comfortable with a basic kitchenette (but sadly no knives/forks/plates so not much use). Location of hotel is great. Staff were friendly. A great place to stay in Berlin!

Good location

Customer review rating 4.3/5

Ta Friends - 18/08/2020 Confirmed reviews ALL

The Air Conditioning didn’t work properly. I’ve asked the staffs to switch to a new room, but the Air Conditioning workes just the same. We couldn’t sleep well. But the service was good und this hotel has a good location

Well located, very pleasant stay

Customer review rating 4.3/5

Bernardo Families - 18/08/2020 Confirmed reviews ALL

A very pleasant stay on a very well located hotel; a couple of minutes walk to Potsdamer Platz and there is a train station practically in front of the hotel (Anhalter Bahnhof), as well as a Bus Station. Eventhough it's well located and quite central, the room was very quiet and comfortable, even with 2 kids. I would recommend this hotel to anyone visiting Berlin.

Dear Bernardo R., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

I really enjoyed my trip

Customer review rating 4.3/5

Ali Z. Friends - 12/08/2020 Confirmed reviews ALL

The hotel was awesome and good employees as well. But you should have a smoking room he have to use all ways to go downstairs and that was really disturbing

Customer review rating 4.3/5

Anonymous Families - 04/08/2020 Confirmed reviews ALL

The receptionists we’re really nice and rooms nice and clean.

Dear Turgut F., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dennis Mischlewitz Guest Relation & Digital Manager Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Great location, lovely room.

Customer review rating 4.3/5

Katrina L. Couples - 19/07/2020 Confirmed reviews ALL

Perfectly located for walking around the city. Rooms have been renovated and are very nice, functional and clean. I almost always travel with my dog, this hotel (for a fee) allow pets, which is wonderful. I find less and less hotels within the Accor group allow pets, which as a gold loyalty card holder is a worry for me. The staff are very helpful and kind. A big thank you to the housekeeping team who are very busy and hard working. I would definitely stay here again.

good facilities

Customer review rating 4.3/5

Anonymous Families - 14/07/2020 Confirmed reviews ALL

No complaints. We only have one remark: we were not aware that breakfast would not be a buffet but was a plate with bread and ingredients we could not choose ourselves. That was a bit of disappointment. You should inform guests about that beforehand, as some guests (like me) do not eat gluten or have other allergic problems.

Well located, friendly host, one Problem + expensive parking

Customer review rating 4.3/5

Omar Families - 03/07/2020 Confirmed reviews ALL

The host was friendly and tried to make my stay pleasant. The air conditioning was broken and had to sleep with an open window, which was hot and little bit noise. I had to park in the underground car park 17€ pro night. As a hotel for a short stay thanks to the low price. You shouldn't expect luxury accommodations at the same time is a recommendation. I really liked it, except for the air conditioning problem.

Well located hotel

Customer review rating 4.3/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

This is a well located hotel with easy access to transport links and tourist attractions in walking distance. Some renovation work was going on during our stay which we weren’t made aware of prior and getting woke up early to the sound of drilling wasn’t what I had planned. The suites are basic however we enjoyed our stay and was glad to be able to check in earlier than the time stated on booking.

Good Experience.

Customer review rating 4.3/5

Anonymous Families - 18/03/2020 Confirmed reviews ALL

Clean room.

Dear Ronald R., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

Discovering Berlin

Customer review rating 4.3/5

P. Business - 09/03/2020 Confirmed reviews ALL

A city to discover.

good

Customer review rating 4.3/5

Chuck Business - 07/03/2020 Confirmed reviews ALL

good refurb. friendly staff. everything worked. wish you did not have to rely into the internet every time.

Dear Charles M., We very much appreciate your comments regarding your stay at the Novotel Suites Berlin City Potsdamer Platz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandra Hellmich Novotel Suites, ibis & ibis budget Berlin City Potsdamer Platz Anhalter Straße 2 – 6 10963 Berlin

ok

Customer review rating 4.3/5

Anonymous Business - 04/03/2020 Confirmed reviews ALL

OK but some drawbacks compared to last few years. Main problem was the lifts or lack of due to building work - having to wait often as long as 5/6 minutes to get in lift I was on 7th floor so not great for using the stairs, up or down. Also had problem with electricity one evening. New rooms OK - toilet had bigger space but bed not that comfortable

Usually satisfied, not but not this time

Customer review rating 4.3/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

I can understand that you don't close the whole hotel during the renovation, but still I had to change my room (I have been given a non renovated room for the same pricne as a renovated - after complain, I got 50% discount), but at 7:10 am the renovation started on Monday morning!!!! When I complained to the desk, I have been answered "Sorry..."

good

Customer review rating 4.3/5

Azize T. Business - 28/02/2020 Confirmed reviews ALL

Due to the construction work it was a little problematic. Especially some noise and the elevator being constantly busy was a problem.

Very good but had issues with both the safe and the phone

Customer review rating 4.3/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

Very good but had issues with both the safe and the phone

Our most recent 20 reviews

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