Novotel Suites Berlin City Potsdamer Platz 3.5 stars

Customer review rating (ALL Rating) 4.3/5 2,157 reviews

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Description

Hotel extras

  • Drinks and dishes to take away to your suite available 24 hours a day

  • Free WiFi, flat-screen TV with some Sky channels

  • Suites measuring 323 sq. ft. (30 m²) with kitchenette and tea and coffee facilities

  • In the heart of Berlin, close to the business district and cultural center

Our accommodation(s)

Hotel location

Novotel Suites Berlin City Potsdamer Platz

Anhalter Strasse 2
10963 BERLIN
Germany

GPS:52.504619, 13.383228

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property

Fitness center

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,157 reviews

TripAdvisor Rating  4.0/5  2,775 reviews

Customer review rating 3.0/5

Anastasiya K. Families - Confirmed reviews ALL

The smell in the toilet was awful, it felt like it was not cleaned good enough

Dear Guest Thank you for your feedback regarding your recent stay. I regret to hear that the cleanliness of your room did not meet your expectations, particularly concerning the restroom. Your comments will be taken into consideration as we continually strive to improve our services. Best regards, Novotel Suites Berlin City Potsdamer Platz

Customer review rating 4.5/5

Morten O. Friends - Confirmed reviews ALL

Easy to find and located in center. Easy parking. Nice rooms and nice breakfast.

Dear guest Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you appreciated our central location, parking convenience, and the quality of our rooms and breakfast. Your satisfaction is important to us. Best regards, Novotel Suites Berlin City Potsdamer Platz

Customer review rating 3.5/5

Jacky C. K. S. Solo - Confirmed reviews ALL

Everything was good overall, hygienic, good location, use of rituals products are good. However, the air-con system is bad, it doesn’t allow to adjust by temperature, it’s too stuffy, and has no air circulation about 90% of the time since it only work between 18-22 degrees.

Dear guest Thank you for your feedback. We are pleased to hear that you appreciated our hygiene standards and location. However, we apologize for any discomfort caused by the air conditioning system and appreciate your insights regarding its operation. According to the local government recommendations we act in environment friendly manner and in cold period of the year our air cooling system is in fan modus Best regards, Novotel Suites Berlin City Potsdamer Platz

Customer review rating 0.5/5

Alberto T. Business - Confirmed reviews ALL

I booked the wrong dates and there was no way to change because I paid in advance . So I had to pay for 3 nights in Berlin (I did not book the 3rd night at the Novotel) and stay 2. For few euros discounted pre-paid rate. Never again.

Dear guest Thank you for sharing your feedback regarding your recent experience. I sincerely regret that the prepaid policy caused inconvenience for your booking. We understand that travel plans can change unexpectedly, and we appreciate your understanding of our policies. Your feedback is valuable, and I hope you will consider us for future stays. Best regards, Novotel Suites Berlin City Potsdamer Platz

Customer review rating 5.0/5

Barbara M. Couples - Confirmed reviews ALL

Very comfortable and spacious room. Perfect for working as we had a very nice work desk. Within walking distance of everything.

Dear guest Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our excellent location and found your room comfortable and well-equipped for work. We look forward to welcoming you back in the future. Best regards, Novotel Suites Berlin City Potsdamer Platz

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Other web-users rate our hotel

  • 3,038 reviews 9.5/10 Location
  • 3,699 reviews 7.5/10 Room
  • 2,177 reviews 8/10 Service
  • 67 reviews 7.6/10 WiFi
  • 1,420 reviews 6.1/10 Cleanliness
  • 1,398 reviews 6.6/10 Breakfast
  • 798 reviews 3.6/10 Amenities
  • 694 reviews 5.4/10 Value

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