Novotel Suites Berlin City Potsdamer Platz Hotel 3.5 stars

Stayed with family of couple and 2 teenage children. Family room big enough for this without feeling too cramped. Useful location - Lidl, metro station and bus stop all around 50 metres away. Potsdam Platz about 10 min walk and the Brandenburg Gate about 15 minutes. Staff friendly and helpful with good english Only downside was breakfast expensive (so bought from Lidl instead) and only 1 or 2 (news) TV channels in English.

Good!

My wife and I have spent Christmas week in Berlin over the past few year's and stayed at this hotel each time. We have always found the staff to be both friendly and very helpful the hotel is very clean and rooms are cleaned daily [ even on Christmas day ] the rooms spacious,large and boasts a fridge,microwave,kettle,tea/coffee making facilities with 2 ceramic cups [ not paper or plastic ] and even a hairdryer for the ladies!... the reception area has a bar with lots of seating/tables if you choose not to venture out.... I could go on! saying all good things about this hotel as there is nothing bad to say about it, it is also a pet friendly hotel.... thank you NOVOTEL

All the staff spoke English and were very helpful. The location was perfect, walking distance to almost everything we wanted to see. The breakfast buffet was not as high quality as I’d like though.

We stayed for three night. The hotel is located in the quiet place. Room is clear, the bathroom and toilet looks new and very clean. The good things is the location is so closed to train and bus station

The hotel is clean, efficient, friendly. The only downside was that the air con didn’t seem to do anything and even with the windows open we were cooking at night. I suspect 11 degrees in Berlin in December isn’t expected!

the staff were unkind, the room was noisy due to construction work and this was not stated when I was booking the room

Location super. Over-heated rooms and public areas. Staff and breakfast excellent

The room was ok but th waifs bed was too soft and it cause me to have backaches . Maybe it’s age catching up but I think it will be better if the bed was harder .

Renovation work started early in the morning and noise was very loud.

I was surprised on the moment I arrived that the gym was closed, this was one of the reasons to select this Hotel. Next to that I came to Berlin for business but also some company events until late. On Wednesday morning at 7:30 the construction work in the room above me started.

Well located in a calm Street next to a tube station an a supermarket. Room was spacious, clean and with a confortable mattress. The staff very friendly and helpful.

much worse than previously

The hotel is in a convenient place with metro station in less than 50m. Unfortunately the rooms were dirty and the wc had an intense nasty smell. Personell was rude

Thoroughly enjoyed our stay thank you