Novotel Suites Berlin City Potsdamer Platz Hotel 3.5 stars

We booked the ibis hotel next to Novotel. So we were more than happy for the Upgrade. We had a super room in the top floor with view to the Alexander. Very helpful stuff and comfy beds. The shower was actually not that comfortable, the breakfast was okey but not for the price and once we were not able to got to the gym because the key cards did not work..

We picked the hotel due to it being close to the train station, reasonably priced and dog-friendly. Our room was very spacious and even had an extra bed. The TV was impressive, and the tea kitchen a nice extra. All staff at reception and bar were extraordinarily friendly and helpful, and we really enjoyed sitting on the terrace. The only thing that might have been better was the bathroom. We did not mind it being prepared for disabled people, but it definitely lacked some shelves or similar to put your stuff. Also, the shower curtain clinging to the body while taking a shower is something that may be solved differently. But this is complaining on a very high level. We definitely will come back and also recommend this place to family and friends. Thank you!

clean room with big area - there is microwave wow that's nice with coffe maker big bathroom - great with aircondition - we need this during summer time location near subway also easy to walk to Brandenburger Tor

I am a regular guest to Novotel Suites in general and Potsdamer platz in specific. Good they did the renovation, but expected more, only the colors and furniture changed. Rooms lost an edge, rooms occupied 4 adults easy king size bed with retractable bed below and couch, now the retractable bed is gone. Need to have a larger size fridge not mini bar size, and most Novotel Suites and Adagio have Nespresso machines now, should have one as well

Every few years we come back as a family to this hotel when we visit the city. It never disappoints. The rooms have been renovated and now have a more modern look and feel, but remained very practical, as before. Very well located. About 10 minutes walk from Potsdamer Platz and right at Anhalter Bahnhofstrasse S-Bahn. Parking onsite (17 EUR), but can fill up. One night I felt like I got the last spot. There are also breakfast slots for crowd control (appreciated). You might only get an earlier slot than you would like. Book right away when you check in. Alternatively, trust some of the thousands of bakeries sprinkled all over the city.

Nice hotel, clean, very good service, next to s bahn station

Confortable, and well located

I was once with my family in Hannover and it was nice and clean and the room is nice and comfortable but in Berlin it was so small and the towel were not clean and the soup were empty for 4 days, they don't check i guess.

Staff was very nice and helpfull. The room was very beautiful, clean and enough towels, soap etc available. Fridge was already cold, which was so handy for our drinks as it was hot outside. Be aware that the parking under the hotel isn't easy for parking and turning at some places and to exit.

The hotel is very well located near to many of Berlin attractions. The room is extremely well furnished and comfortable...the best room I've been in a Novotel hotel since now. The negative of the hotel is the ground floor with the reception,the bar and the breakfast place. It is by far the worst welcome space of every Novotel I've visited. The bar is closing at 11 pm and the tables for the breakfast are gathered with the chairs on them many hours before...not a beautiful image for a hotel of this class. Two times I returned and there was no coffee in the room so I had to get back to the reception and ask for some coffee sticks. Also there are two elevators for seven floors so you have to wait or go by stairs. Anyway I had a nice time there, but it could be better.

We had a very pleasant stay at Novotel, Potsdamer Platz in Berlin. Location was very good and central.Most things in walking distance’from the hotel.Also very easy access to public transportation. Can really recommend Novotel.

They cancelled due to the pandemic but won’t give us a voucher or refund. Terrible customer service. Will not use again. Will not recommend to anyone else. We’ve been trying to get a response from their customer service team for 9 months.

We were first given the room that we did not expect (probably due to the heavy demand at that time), and the hotel kindly changed our room. We were satisfied with the new room. Service was kind, but since Berlin is a very big city, there are not many restaurants in the immediate vicinity of the hotel.

Very bad smell at the WC of the room Tail smell despite the cleaning of the room service. Bad smell of the water of the bathroom. (egg smell as my daughter says) I asked for a large beer as a welcome drink and they bring me a small glass Without a reason

The hotel is about 100m across from the nearest S station and 150m from the nearest bus stop. A supermarket Aidl, is just behind the hotel. Rooms are clean, modern & spacious, as per Novotel standards. The breakfast spread is quite limited, for the price. There is no shelter nor reserved area for alighting in front of the hotel. It was raining heavily when we arrived at the hotel in a taxi. We had to brave the rain to move our luggages from the taxi.