Novotel Berlin Mitte Hotel 4 stars

TripAdvisor rating 4.0/5 3,599 reviews
Novotel Berlin Mitte
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+ 23 Services
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Room 1

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Hotel extras

  • 238 comfortable hotel rooms

  • 7 unique MyRoom

  • familiar atmosphere

  • ideal situation in the heart of Berlin

  • 7 functional conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shoppingPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bicycles rental
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Berlin Mitte

Fischerinsel 12
10179
berlin
germany

Tel: +4930206740

Fax: (+49)30/20674111

Contact email

Check-in from 15h00

Check out up to 12h00

  • OSTBAHNHOF :   265, 248, 147, 1 Fischerinsel

  • U2 :   U2 SPITTELMARKT

  • By plane

    BER At 0km / 0 miles

  • By plane

    BERLIN SCHONEFELD At 23.3km / 14.48 miles

  • By plane

    BERLIN TEGEL At 12.8km / 7.95 miles

  • By car

    A10 EXIT 25 BERLIN-HELLERSDORF At 30km / 18.64 miles

  • By car

    A100 EXIT KAISERDAMM SÜD At 9.8km / 6.09 miles

  • By car

    A114 EXITS PRENZLAUER PROMENADE At 7km / 4.35 miles

  • By train

    BERLIN HAUPTBAHNHOF At 4.4km / 2.73 miles

  • By train

    BERLIN OSTBAHNHOF At 2.6km / 1.62 miles

  • By train

    BERLIN ZOOLOGISCHER GARTEN At 5.9km / 3.67 miles

GPS :52.512978, 13.405055

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room - double bed and sofa

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Single Standard Room

  • Max. number of persons: 1
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by David: Technology Is Fun

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Carolin: Old Berlin

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Anke & Anika: GDR Living Room

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Susanne: Fairytale Land

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Frederike: My Homeland - My Holland

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Anika and Gabi: Romance in Berlin

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Claudia & Matei: Romania - a country of beautiful landscapes.

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVO² RESTAURANT

Type of cuisine: Mediterranean

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30AM to 11PM. Come and sample our culinary delights and exquisite wines.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO² BAR

Photo non contractuelle / Strictly non binding

A cozy and sociable atmosphere is the order of the day in our bar. We are open from 10.30am until 1am, serving lavish cocktail creations, beer and wine, as well as refreshing long drinks. We also have a range of snacks available if you're feeling hungry

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 300

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Berlin Mitte

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,865 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,599 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

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TripAdvisor rating 4.0/5

16CaioMartins Family - 15/01/2020 TripAdvisor review

Generally the staff members were nice, only one in check in was tired, there is a lady that is look like Asian who is excellent brilliant, however cleaning was quite bad, they just don’t fix my bed daily and the room was not cleaned daily eventhough I asked for doing

Great option for Family vacations In Berlin

Customer review rating 4.5/5

Fernando L. Families - 08/01/2020 Confirmed reviews ALL

Great option for Family vacations In Berlin. Bedrooms are very comfortable and clean and reception desk are very helpful. They have a good Kids corner for children who would like to play while parents are having a drink or coffee. I expected more efficiency from the restaurant waiters and manager, however.

Dear Fernando, thank you for sharing your feedback. But we regret that we did not meet your expectation regarding our restaurant. We will share your comment with the team to take the appropriate measures and to improve the quality of our service. Therefor we hope to welcome you again to show you a better service next time. Yours Sincerely, Claudia Ulbricht

A Very Nice Stay

Customer review rating 4.5/5

Gregory B. Solo - 03/01/2020 Confirmed reviews ALL

I stayed in a single room on the top floor. It was spacious, quiet, and comfortable. Very nice. I definitely enjoyed the high-quality breakfast, but I think that 21 Euros is expensive for the buffet. It's usually 12-15 Euros at comparable hotels, such as Ruby Lilly in Munich. I had one difficulty with my stay. I emailed the hotel weeks before my visit to add the breakfast to my reservation and received an email back saying that it had been done. When I checked in, however, the staff could find no record of the addition. I showed them the email, they made the change, and I paid with 2000 Accor points and 2 Euros cash. It was no big deal, but I was surprised by the lapse. In sum, I had a very good stay and would be happy to return.

Ms A P.

Customer review rating 4.5/5

A P. Families - 01/01/2020 Confirmed reviews ALL

Stayed at end of December. Room was cold, even when heating was on full. Had to sleep in extra clothes. Told lady at front desk and she said it was cold outside! Granted it was 2 degrees celsius but this is not unusually cold weather for winter in Berlin. Sadly this definitely did spoil our stay at this hotel. Have seen similar reviews online about cold rooms so the hotel must know there is a problem. On the positive side the location is very good. Staff helpful. Restaurant good. Shame about the room temperature. I love novotel usually but in this instance I would have to choose a different hotel in that area if I returned.

Customer review rating 4.5/5

Venky Families - 29/12/2019 Confirmed reviews ALL

Close to Christmas market, it was very apt for my purpose of visit.

Great stay

Customer review rating 4.5/5

Richard D. Couples - 28/12/2019 Confirmed reviews ALL

Comfortable facilities, friendly,helpful staff,great location

Great breakfast selection and perfect location

Customer review rating 4.5/5

Camille Couples - 25/12/2019 Confirmed reviews ALL

Breakfast was a delight, good selection. Location was good with the train and bus stops. Had a very goodnight sleep because of the bed and room size too.

Spacious

Customer review rating 4.5/5

Clive Solo - 24/12/2019 Confirmed reviews ALL

Return trip and equally pleasant. Big room, quiet (at the back of the hotel anyway) and copious breakfast,

Fantastic

Customer review rating 4.5/5

Alison Families - 24/12/2019 Confirmed reviews ALL

We really enjoyed our stay. Staff were lovely and room was clean and comfortable

Customer review rating 4.5/5

Faisal H. Friends - 21/12/2019 Confirmed reviews ALL

Check in time no explain about of hotel . Room was not clean & the air condition was too laud , I cannot sleep , I was call reception there told me it is standard, check out time no body in reception, later find some one but it was long .

A pleasant and modern stay in a comfortable environment.

Customer review rating 4.5/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

The Novotel Mitte is a lovely and modern hotel that provides friendly service, large and comfortable rooms and an inviting atmosphere. I greatly enjoyed my stay and can heartily recommend the hotel to anyone needing to stay in Berlin Mitte.

Nice hotel located in the city center

Customer review rating 4.5/5

Leonid Business - 18/12/2019 Confirmed reviews ALL

It was my second time there. Very kind and polite staff, good location, clean rooms, etc.

Dear Leonid, thank you for staying again with us and your great response. We are looking forward to welcome you again soon at the Novotel Berlin Mitte. Yours Sincerely, Claudia Ulbricht

Chrismas Holiday

TripAdvisor rating 4.0/5

Henrik K Family - 18/12/2019 TripAdvisor review

Good but exepensive parKing, near center Berlin Mitte, excellent breakfast I certify that this review is my genuine opinion of this hotel, and that I have no personal or business affiliation with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review.

Dusty in the room

Customer review rating 4.5/5

Д. Families - 11/12/2019 Confirmed reviews ALL

The only flaw I found it was dust in the room. A little bit shabby. The meal was great.

Dear Dmytro, Thank you for taking the time to share your feedback. We regret that the cleaning of the room was not satisfying. Our housekeeping manager will train the again to improve the quality of our service. Therefor we hope to welcome you back to our hotel to show you a better service. Sincerely, Claudia Ulbricht

VERY PLEASANT STAY

Customer review rating 4.5/5

Anonymous Friends - 09/12/2019 Confirmed reviews ALL

Well located to access the centre and all the different places of interest. Hotel, as one expects of the Novotels is very comfortable. Rooms and bathrooms are spacious and comfortable, particularly the beds.

Dear Guest, Thank you for taking the time to share your feedback. We regret that the online check in wasn't successful and we will check this. Nevertheless we hope to welcome you back to our hotel. Sincerely, Claudia Ulbricht

Good location, comfortable room, friendly staff.

Customer review rating 4.5/5

John Business - 09/12/2019 Confirmed reviews ALL

The staff was very friendly in supporting us and always confirmed whether our staying was up to satisfaction. The hotel installations were very comfortable and clean. The staff was really professional and friendly.

Dear John, thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon for another pleasant stay with us. Yours Sincerely, Claudia Ulbricht

Uninspiring

Customer review rating 4.5/5

Miles Business - 06/12/2019 Confirmed reviews ALL

Lack luster checkin experience. Employee didnt appear to care at all. Public areas OK. I had a superior room on the top floor. In front of the elevator. You could hear everything in the rooms and hallways. Carpet was filthy, paint chipped in multiple places. Only saving grace was the shower which was modernized. Checkout process equally painful. Not staying again.

Lovely bedrooms

Customer review rating 4.5/5

John H. Families - 03/12/2019 Confirmed reviews ALL

A good modern hotel with lovely bedrooms and good transport to the city centre by bus or u-bahn , I would definitely stay there again on my next visit to Berlin

Dear John, thank you for your great review of our hotel. We are glad that you enjoyed your stay and hope to see you again soon for another pleasant stay with us. Yours Sincerely, Claudia Ulbricht

A lovely hotel

Customer review rating 4.5/5

Gina Couples - 03/12/2019 Confirmed reviews ALL

We had a lovely time in Berlin and the hotel Novotel was a great place to stay. It is central to walk to a lot of places of interest like check point Charlie and alexandraplatz. The breakfast was lovely as there was a wide variety to choose from. The staff were all friendly and helpful. The only negative I had was the aircon didn't seem to blow out warm air so the room was a bit cold. I would definitely recommend the hotel Novotel Berlin mitte.

Dear Gina, thank you for choosing our hotel and sharing your experience. We regret that the room was too cold for you. Our technician will check the air condition. We hope your next visit will be as pleasant as the previous one. Yours Sincerely, Claudia Ulbricht

Average

Customer review rating 4.5/5

Mohan Business - 28/11/2019 Confirmed reviews ALL

The front desk reception guys need to understand that guests are not at their mercy. All three guys with whom I interacted were quite rude. Next time, I will not stay here for sure.

Dear Mohan, Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. We are sorry that your experience did not meet your expectations; especially the behavior of our staff does not reflect on our standards. Please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For compensation we would like to inform you, that we onetime credit 1.500 points to your Le Club account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht
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