Novotel Berlin Mitte Hotel 4 stars

TripAdvisor rating 4.0/5 3,570 reviews
Novotel Berlin Mitte
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+ 23 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 238 comfortable hotel rooms

  • 7 unique MyRoom

  • familiar atmosphere

  • ideal situation in the heart of Berlin

  • 7 functional conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shoppingPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bicycles rental
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Berlin Mitte

Fischerinsel 12
10179
berlin
germany

Tel: +4930206740

Fax: (+49)30/20674111

Contact email

Check-in from 15h00

Check out up to 12h00

  • OSTBAHNHOF :   265, 248, 147, 1 Fischerinsel

  • U2 :   U2 SPITTELMARKT

  • By plane

    BER At 0km / 0 miles

  • By plane

    BERLIN SCHONEFELD At 23.3km / 14.48 miles

  • By plane

    BERLIN TEGEL At 12.8km / 7.95 miles

  • By car

    A10 EXIT 25 BERLIN-HELLERSDORF At 30km / 18.64 miles

  • By car

    A100 EXIT KAISERDAMM SÜD At 9.8km / 6.09 miles

  • By car

    A114 EXITS PRENZLAUER PROMENADE At 7km / 4.35 miles

  • By train

    BERLIN HAUPTBAHNHOF At 4.4km / 2.73 miles

  • By train

    BERLIN OSTBAHNHOF At 2.6km / 1.62 miles

  • By train

    BERLIN ZOOLOGISCHER GARTEN At 5.9km / 3.67 miles

GPS :52.512978, 13.405055

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room - double bed and sofa

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Single Standard Room

  • Max. number of persons: 1
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by David: Technology Is Fun

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Carolin: Old Berlin

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Anke & Anika: GDR Living Room

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Susanne: Fairytale Land

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Frederike: My Homeland - My Holland

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Anika and Gabi: Romance in Berlin

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Claudia & Matei: Romania - a country of beautiful landscapes.

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVO² RESTAURANT

Type of cuisine: Mediterranean

Photo non contractuelle / Strictly non binding

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30AM to 11PM. Come and sample our culinary delights and exquisite wines.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO² BAR

Photo non contractuelle / Strictly non binding

A cozy and sociable atmosphere is the order of the day in our bar. We are open from 10.30am until 1am, serving lavish cocktail creations, beer and wine, as well as refreshing long drinks. We also have a range of snacks available if you're feeling hungry

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 300

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Berlin Mitte

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,749 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,570 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely bedrooms

Customer review rating 4.5/5

John H. Families - 03/12/2019 Confirmed reviews ALL

A good modern hotel with lovely bedrooms and good transport to the city centre by bus or u-bahn , I would definitely stay there again on my next visit to Berlin

A lovely hotel

Customer review rating 4.5/5

Gina Couples - 03/12/2019 Confirmed reviews ALL

We had a lovely time in Berlin and the hotel Novotel was a great place to stay. It is central to walk to a lot of places of interest like check point Charlie and alexandraplatz. The breakfast was lovely as there was a wide variety to choose from. The staff were all friendly and helpful. The only negative I had was the aircon didn't seem to blow out warm air so the room was a bit cold. I would definitely recommend the hotel Novotel Berlin mitte.

Average

Customer review rating 4.5/5

Mohan Business - 28/11/2019 Confirmed reviews ALL

The front desk reception guys need to understand that guests are not at their mercy. All three guys with whom I interacted were quite rude. Next time, I will not stay here for sure.

Dear Mohan, Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. We are sorry that your experience did not meet your expectations; especially the behavior of our staff does not reflect on our standards. Please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For compensation we would like to inform you, that we onetime credit 1.500 points to your Le Club account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht

comfortable

Customer review rating 4.5/5

Andreea Couples - 26/11/2019 Confirmed reviews ALL

Had a good stay. Comfortable and spacious rooms, with a lovely bathroom. Really liked the toiletries provided, especially the fact that there was a body lotion! Conveniently located close to a metro stop which was great! Also I liked the luggage storage as we used it before our check in since the room wasn't ready and after.

Dear Andreea, We appreciate your comments and hope your next visit will be even more pleasant as this one. Sincerely, Claudia Ulbricht

MR.

Customer review rating 4.5/5

Stephen A. Business - 25/11/2019 Confirmed reviews ALL

It was a good experience. I didn't have a view of the city though. I always like to see what a city looks like without leaving room, but this gave me an opportunity to go out.

Dear Stephen, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Claudia Ulbricht

Good enough

Customer review rating 4.5/5

Irmak Families - 25/11/2019 Confirmed reviews ALL

Comfortable stay. The reception staff at the check in was not friendly. It was not a warm welcome. This was my only issue. The lady during the check out was nicer though. She gave toys for the kids and apologized for the check in staff...

Dear Irmak, Thank you for taking the time to share your feedback. We deeply regret the behavior of our staff at check in. This does not reflect on our standards; pleas e accept our sincerest apologies for that. Our front office manager will train this again to prevent such occurrence in the future. Therefor we hope to welcome you back to our hotel to show you a better service next time. Sincerely, Claudia Ulbricht

Good price for nice hotel

Customer review rating 4.5/5

Ronen Solo - 24/11/2019 Confirmed reviews ALL

Nice big room , nice shower . Lobby not luxurious . Breakfast very expensive

Dear Ronen, thank you for staying with us and taking the time to share your feedback. We hope to welcome you again and that your next stay will be even more pleasant as this one. Sincerely, Claudia Ulbricht

Great hotel Lovely staff

Customer review rating 4.5/5

Sharon Families - 18/11/2019 Confirmed reviews ALL

Amazing breakfast. Great location Rooms a bit small Lovely staff

Dear Sharon, thank you very much for your great feedback. We appreciate your comments and hope your next visit will be as pleasant as this one. Yours Sincerely, Claudia Ulbricht

Very enjoyable stay

Customer review rating 4.5/5

Aidan R. Couples - 12/11/2019 Confirmed reviews ALL

The service in the hotel was excellent and the location ideal for exploring Berlin on foot and by public transport (the 200 bus service especially!). We were within easy walking distance of most of the city’s main cultural attractions and museums. The food was good (we had dinner in the hotel 3 times). One small criticism: the lack of good lighting above the safe and wardrobe in our bedroom.

Dear Aidan, We very much appreciate your comments regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive feedback and we will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yurs Sincerely, Claudia Ulbricht

i love this hotel.

TripAdvisor rating 4.0/5

gedaliashalit Couples - 10/11/2019 TripAdvisor review

it was my third time at this hotel. There is very good public transport close to the hotel, and the center of Alexanderplatz is within walking distance .The breakfast is quite varied. The staff were very friendly. In conclusion, the ratio of price to value is fair.

Dear gedaliashalit, thank you so much for your great response. We hope to see you again soon. Greetings from Berlin Claudia Ulbricht

Satisfied with Hotel room, but not with breakfast situation

Customer review rating 4.5/5

Per O. Couples - 04/11/2019 Confirmed reviews ALL

There were extremely many people in the hotel restaturant area during breakfast. Experienced lack of food (scambled eggs, bacon, honnie, Nutella etc.). There were to few waiters and kitchen personel compared to the amount of guests. If you were not in the breakfast area before 8.30 there were a long waiting que.

Dear Per, Thank you for taking the time to share your feedback. Due to the holiday in Germany there was some waiting for breakfast. Please accept our sincerest apologies for that. For compensation we would like to inform you, that we will onetime credit 1.450 points to your Le Club account. We hope to show you a better service next time. Sincerely, Claudia Ulbricht

Not a good surprise

TripAdvisor rating 4.0/5

christianlQ8870PV Business - 26/10/2019 TripAdvisor review

I’m an Accor Platinum member since years and I have to say this has not been a good experience. They gave me a room for handicapped with a bad smell, even with poor fornitures and no espresso machine, no slippers. The dinner menu is really limited and the espresso coffee in the breakfast is bad.

Dear christianlQ8870PV, thank you for taking the time to share your experience. We deeply regret that we did not meet your expectation and that you could not enjoy your stay. Our standard room category (which you booked) are always for handicapped guest and an upgrade was not possible. Please accept our sincerest apologies for this occurrence. At the moment we are planning a renovation for the rooms an hope to start next year. We understand that this incident may cause you to select another hotel in the future, but we would like to express our sincerest wish that we may be able to welcome you as our guest again in the future. Kind Regards Claudia Ulbricht

It’s k

Customer review rating 4.5/5

Venkata S. R. M. Couples - 25/10/2019 Confirmed reviews ALL

Stay was good but I dnt like the fact that I would not get reward points for my stay left me hurt because end of the day I. Had to tell hard with my travel agent to book Novotel normally they dnt but I pushed him and got to Novotel because we like your group and we are sliver members that’s why

Dear Venkata, Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. We are sorry that you are not satisfied with the handling for club members and unfortunately we can't change the restriction for that; so please allow us to express our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht

Good Service

Customer review rating 4.5/5

Bo O. Families - 23/10/2019 Confirmed reviews ALL

Rooms were fine. A little dust on the wall close to the ventilation system. Breakfast selection was very good and the staff was very helpful.

Dear Bo, thank you for taking the time to share your feedback. We regret that the room was not completely cleaned; but hope to show you a better service next time. Sincerely, Claudia Ulbricht

Great stay!

Customer review rating 4.5/5

Lauri Families - 21/10/2019 Confirmed reviews ALL

A very good experience! Great location, very diverse breakfast! Only the room was a bit small for 3 persons but still worked ok.

Dear Lauri, thank you for staying with us and your great response. We appreciate your comments and hope your next visit will be as pleasant as the previous one. Yours Sincerely, Claudia Ulbricht

Perfect stay at Novotel Berlin mitte

Customer review rating 4.5/5

Aleksandar J. Business - 20/10/2019 Confirmed reviews ALL

We came to Berlin due to business reasons. We decided to stay at Novotel due to its location and connections. As a gold member I can only say that I had to wait few hours for our room, but we spent a nice afternoon in the city and when we come back everything was perfect.

Dear Aleksandar, we very much appreciate your comments regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Claudia Ulbricht

Great stay

Customer review rating 4.5/5

Love T. T. Families - 17/10/2019 Confirmed reviews ALL

Clean Rooms, friendly staff! Nearby turist attractions, walking distance!

Dear Guest, thank you for sharing your good experience. We very much appreciate your comments and hope your next visit will be as pleasant as this one. Yours Sincerely, Claudia Ulbricht

Excellent

Customer review rating 4.5/5

Pam W. Solo - 17/10/2019 Confirmed reviews ALL

Welcoming staff; clean & comfortable room. Extensive breakfast choice

Dear Pam, Thank you so much for your great review. We are glad that you enjoyed your stay and hope to see you again very soon. Yours Sincerely, Claudia Ulbricht

Lovely hotel with very pleasant and helpful staff

Customer review rating 4.5/5

Irene Solo - 15/10/2019 Confirmed reviews ALL

J was warmly greeted on my arrival. I had a pleasant room. The window looked across to other rooms so not much of a view but it was comfortable and clean. The bed was extremely comfortable and the bathroom lovely with fluffy white towels. Novotel Mitte is in a very good situation. Hotel staff are friendly and helpful. I hadn't booked to have breakfast and first morning I tried to have a continental breakfast and had a bit difficulty explaining what I wanted but the next morning was no problem. On my last morning I had the full breakfast but think 21 euros is a bit expensive. I had dinner one night which was lovely.

Dear Irene, thank you for your great response. We are glad that you enjoyed your stay and hope to see you again very soon. Yours Sincerely, Claudia Ulbricht
Customer review rating 4.5/5

M. Families - 15/10/2019 Confirmed reviews ALL

I do not like that breakfast room was full and there was no place to sit down but we had to eat in NOVO.

Dear M., Thank you for taking the time to share your feedback. Due to the holiday in Germany it could happen that you have to wait for breakfast. Please accept our apologies for that. If you have a special wish for your room, please let us know, we can prepare this for you. We hope to welcome you back to our hotel and to show you a better service next time. Sincerely, Claudia Ulbricht
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