Novotel Berlin Mitte 4 stars

Customer review rating (ALL Rating) 4.5/5 3,046 reviews

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Fischerinsel 12, 10179 BERLIN, Germany

Description

Hotel extras

  • Located in the heart of the historic center of Berlin

  • Hotel in Berlin Mitte with excellent transport connections

  • Family-friendly hotel with children's play area

  • 4-star hotel in Berlin with fitness and sauna area

  • 6 modern conference rooms for up to 150 people

Our accommodation(s)

Hotel location

Novotel Berlin Mitte

Fischerinsel 12
10179 BERLIN
Germany

GPS:52.512978, 13.405055

Telephone
Fax +49 30 20674111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVO2 RESTAURANT

Enjoy international dishes and fine wines in our air-conditioned restaurant with seating for up to 150 guests. Open Monday to Saturday from 12 p.m. to 10 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,046 reviews

TripAdvisor Rating  4.2/5  3,834 reviews

Certificate of excellence 2025

Recommended for a clean, pleasant stay, high quality furniture and food.

TripAdvisor rating 5.0/5

BlackBeanSalad TripAdvisor review

The staff were professional and all responded to our questions and requests quickly. The furniture was very comfortable! I appreciated having a variety of pillows and a high quality mattress. The rooms were of medium size, neither small nor large. It was very nice to have a window that opened (although the weather was cold). The hotel is quite nondescript but very comfortable - I wouldn't recommend it as "unique" or "beautiful" but it is certainly very comfortable, pleasant, and most importantly, it was extremely clean. The breakfast was varied and quite good - better than average for a hotel breakfast. The hotel's gym is very small and has very limited equipment, so if that is important to you, look at the hotel's website to see the photos and check if it has what you need. The walk to the metro was about 8 minutes but we walked to most destinations as this was in a very good location for sightseeing, music, food, etc. It was also very easy to get a taxi. There are nice coffee shops within walking distance - we especially liked Wall Coffee. I would choose here again for a comfortable stay, with a high standard of quality (furniture and breakfast) and especially for the cleanliness. It wasn't exciting but it was very dependable, typical for a well-managed Novotel.

Customer review rating 5.0/5

Antje A. Families - Confirmed reviews ALL

The hotel is very centrally located so that you can stroll to all important sights. Staff was friendly and very helpful. The breakfast was amazing.all that to a very reasonable price.

Dear A., Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our central location, friendly team, and the amazing breakfast. It’s great to know that you found everything to be at a reasonable price. We always strive to provide a memorable experience for our guests. We hope to welcome you back soon for another delightful stay! Best regards, Novotel Berlin Mitte

Customer review rating 4.5/5

Petros B. Families - Confirmed reviews ALL

There was a minor detail that I did not like the fact that at the entrance of the hotel there was not even a small Christmas Tree or decoration referring to overall holidays of the year.

Hi P., Thank you for your lovely feedback! We're thrilled to hear you had an excellent stay with us. We appreciate your suggestion regarding holiday decorations at the entrance. It’s always nice to add a festive touch, and your input is valuable as we continuously look to enhance our guests' experiences. We hope to see you again soon! Best regards, Novotel Berlin Mitte

Customer review rating 1.0/5

Eudys J. A. G. Solo - Confirmed reviews ALL

This was the first time I've had this experience. I chose this hotel on Museum Island, but upon arrival, I was assigned a medical room. It truly wasn't the best experience, and when I expressed my dissatisfaction at the hotel reception, I only received a negative response and there was absolutely no empathy in addressing my request. It wasn't what I expected; it was a very bad experience. They largely ruined my Christmas visit to the beautiful city of Berlin. Because of the time of year, I had no options to change rooms.

Dear E., Thank you for taking the time to share your experience with us. I’m truly sorry to hear that your stay didn’t meet your expectations, particularly during such a special time of year. We strive to create memorable experiences for our guests, especially during the festive season, and it’s disappointing to know that we fell short in your case. I understand how important it is to feel comfortable and welcomed, especially when you’re visiting a city as beautiful as Berlin. I apologize for the mix-up regarding your room assignment and the way your concerns were handled at reception. Our goal is always to address our guests’ needs with understanding and care, so I’m sorry to hear that this wasn’t your experience. While I can’t change what happened during your visit, please know that your feedback is invaluable to us. We’ll certainly take it into consideration to improve our services. I hope you were still able to enjoy some of the holiday spirit Berlin has to offer, despite the challenges you faced during your stay. Thank you again for your feedback, and I hope you might consider giving us another chance in the future. Wishing you all the best for the new year ahead! Warm regards, Novotel Berlin Mitte

Customer review rating 4.5/5

Enrique G. Families - Confirmed reviews ALL

The hotel is very well located and at a great price. The room was big and very well equiped. The hotel is quiet and comfortable. A a couple of aspects that could be improved are that heating was a bit noisy and the customer couldn't regulate the temperature of the room, and that the lifts didn't work well (one was out of order, and the other two had problems accepting our room cards).

Dear E., Thank you so much for sharing your feedback! We’re thrilled to hear that you enjoyed our prime location and found our rooms spacious and well-equipped. It’s also great to know that you appreciated the quiet and comfortable atmosphere we strive to maintain. I appreciate you pointing out the issues with the heating and the elevators. We always aim for a seamless experience, and I understand how important these aspects are for your stay. Your comments are invaluable as they help us identify areas where we can enhance our services. While we can’t promise immediate fixes, please know that your feedback will be shared with our maintenance team for further review. We hope to welcome you back to Novotel Berlin Mitte in the future, where you can enjoy an even better experience. If there’s anything else you’d like to share or discuss, feel free to reach out! Warm regards, Novotel Berlin Mitte

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Other web-users rate our hotel

  • 1,955 reviews 9.5/10 Location
  • 2,067 reviews 6.7/10 Room
  • 1,741 reviews 8.7/10 Service
  • 51 reviews 7/10 WiFi
  • 1,196 reviews 8.4/10 Breakfast
  • 960 reviews 6.7/10 Cleanliness
  • 56 reviews 8.2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.