Novotel Berlin Mitte Hotel 4 stars

I was upgrades on arrival. Fine room with free drinks. There are a number of on-going work on roads, thus access to museumisle is a bit longer.

I really enjoyed the location, the breakfast, the service and friendliness and helpfulness of the staff.

Efficient, clean, good location

Nothing to complain about

We did not use other services of the hotel. But the room was big enough. the beds were comfortable. The lighting was inadequate. It could be brighter. Heat and sound insulation was very good. But there were no slippers in the room.

The hotel is well-run and in a very good location, just a few minutes from bus routes and the U2 metro line. Internet very good and easy to use and the freindly staff rounds up a good experience. I can recommend this hotel.

A warm hotel, with very friendly workers, very central, with a good restaurant and good atmosphere

Generally the staff members were nice, only one in check in was tired, there is a lady that is look like Asian who is excellent brilliant, however cleaning was quite bad, they just don’t fix my bed daily and the room was not cleaned daily eventhough I asked for doing

i'm member of accor, i always stay in accor group hotels . novotel berlin , is hotel with good location , nice, good staf at reception. but for the housekeeping staf, they always forgot to take out glass every day and change it from my room.

We had a great stay at Novotel. Room was comfortable and when needed extra pillows, easy to get. Staff were very helpful. We loved breakfast and our daughter who is gluten free had bread rolls supplied and easy access to buffet. Food separated appropriately. Bar was well organised and felt able to relax in the evening. Central to Berlin museums, transport and sights.

Great option for Family vacations In Berlin. Bedrooms are very comfortable and clean and reception desk are very helpful. They have a good Kids corner for children who would like to play while parents are having a drink or coffee. I expected more efficiency from the restaurant waiters and manager, however.

I stayed in a single room on the top floor. It was spacious, quiet, and comfortable. Very nice. I definitely enjoyed the high-quality breakfast, but I think that 21 Euros is expensive for the buffet. It's usually 12-15 Euros at comparable hotels, such as Ruby Lilly in Munich. I had one difficulty with my stay. I emailed the hotel weeks before my visit to add the breakfast to my reservation and received an email back saying that it had been done. When I checked in, however, the staff could find no record of the addition. I showed them the email, they made the change, and I paid with 2000 Accor points and 2 Euros cash. It was no big deal, but I was surprised by the lapse. In sum, I had a very good stay and would be happy to return.

Stayed at end of December. Room was cold, even when heating was on full. Had to sleep in extra clothes. Told lady at front desk and she said it was cold outside! Granted it was 2 degrees celsius but this is not unusually cold weather for winter in Berlin. Sadly this definitely did spoil our stay at this hotel. Have seen similar reviews online about cold rooms so the hotel must know there is a problem. On the positive side the location is very good. Staff helpful. Restaurant good. Shame about the room temperature. I love novotel usually but in this instance I would have to choose a different hotel in that area if I returned.

Close to Christmas market, it was very apt for my purpose of visit.

Comfortable facilities, friendly,helpful staff,great location