Novotel Berlin Mitte 4 stars

Customer review rating (ALL Rating) 4.5/5 2,955 reviews

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Novotel Berlin Mitte - Image 1
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Novotel Berlin Mitte - Image 4
Fischerinsel 12, 10179 BERLIN, Germany

Description

Hotel extras

  • Located in the heart of the historic center of Berlin

  • Hotel in Berlin Mitte with excellent transport connections

  • Family-friendly hotel with children's play area

  • 4-star hotel in Berlin with fitness and sauna area

  • 6 modern conference rooms for up to 150 people

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Privilege Room with double bed

Photo out of - Privilege Room with double bed

Relax in the Privilege Room, offering a comfortable double bed (160×200 cm), high-quality seating, a safe, free minibar, coffee/tea station, as well as a hairdryer in the bathroom and a practical workspace for a 4-star experience.

Max. number of persons
2
Area
From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • Data port in roomAdditional charge
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 31'/79 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 2 pers. max
  • 23 m² / 247 sq ft
  • Bedding 1 x Queen size bed(s)
See availabilities

This room is ideal for families, offering a double bed (160×200 cm) and comfortable sofa bed for peaceful sleep. The room also has a TV, safe, minibar, coffee/tea station and a hairdryer in the bathroom. Extra bed for your child on request.

Max. number of persons
4
Area
From 23 m² / 247 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • Data port in roomAdditional charge
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 31'/79 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

The room with a single bed (100×200 cm) and a handicapped-accessible bathroom has a TV, safe, a spacious workspace and a coffee/tea station. The exclusive furnishings include care products from Rituals.

Max. number of persons
1
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • Data port in roomAdditional charge
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 31'/79 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

This room convinces with a comfortable queen-size bed (160×200 cm) and a handicapped-accessible bathroom. Here you have plenty of space and enjoy a good night's sleep. A TV, safe, a workspace and a coffee/tea station are included.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room
  • Data port in roomAdditional charge
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 31'/79 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Berlin Mitte

Fischerinsel 12
10179 BERLIN
Germany

GPS:52.512978, 13.405055

Telephone
Fax +49 30 20674111
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 238 rooms
  • 21 rooms for people with reduced mobility
  • 152 family rooms
  • 7 connecting rooms
  • 238 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • French

100% Non Smoking Property

Elevator to all floor

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Business

9 Meeting rooms

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s library
  • Board games available
  • Indoor playground for children
  • Play area
  • Children''s TV Channels

Well-being

Sauna

  • On site

Fitnessroom

  • On site
  • Sauna room

Sports and leisure

Bike rack facilities

  • Nearby

Athletics stadium

Jogging track

  • Nearby

Gym

  • On site
  • On site
  • Indoor parking
  • Private
  • 96 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft

  • Parking pricing: 22.00 € 22 EUR Per day
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

NOVO2 RESTAURANT

Photo out of - NOVO2 RESTAURANT

Enjoy international dishes and fine wines in our air-conditioned restaurant with seating for up to 150 guests. Open Monday to Saturday from 12 p.m. to 10 p.m.

Cooking style
Regional
Chef name
Martin Lippl
Classifications & labels
2018
Capacity
150
Accessibility
Accessible service
Fischerinsel 12, 10179 Berlin, Germany
Telephone +49 30 206740
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday Closed
Subsequent opening hours

Exceptional closings

  • From to

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

Enjoy international dishes and fine wines in our air-conditioned restaurant with seating for up to 150 guests. Open Monday to Saturday from 12 p.m. to 10 p.m.

A cozy and sociable atmosphere is the order of the day in our bar. We are open from 10.30am until 1am, serving lavish cocktail creations, beer and wine, as well as refreshing long drinks. We also have a range of snacks available if you are feeling hungry

A rich and hearty breakfast in the morning is the cornerstone of a good day. So recharge your batteries with our exclusive breakfast selection. Freshly prepared egg dishes and coffee in barista quality await you.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,955 reviews

Customer review rating 2.5/5

Christophe A. Families - Confirmed reviews ALL

Cher Christophe, Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes désolés d'apprendre que votre séjour n'a pas répondu à vos attentes. Nous prenons particulièrement en considération votre remarque concernant l'absence de personnel francophone. Nous comprenons qu'il est important de pouvoir communiquer dans sa langue maternelle et nous regrettons de ne pas avoir répondu à cette attente lors de votre séjour. Nous vous remercions également pour votre suggestion concernant un espace de rangement plus important pour les vêtements. Les retours de nos clients sont précieux et nous permettent d'améliorer continuellement le confort et la qualité de nos services. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour afin de vous offrir une expérience plus satisfaisante. Cordialement, L'équipe du Novotel Berlin Mitte

Customer review rating 5.0/5

Matthew H. Families - Confirmed reviews ALL

Dear Matthew, Thank you so much for taking the time to share your lovely feedback! We’re thrilled to hear that you enjoyed your stay with us and that our location made it easy for you to explore Berlin. It’s great to know that our team was able to assist you with local recommendations—our staff loves sharing their favorite spots! We're glad you found our little shop convenient and appreciate your kind words about the cleanliness and comfort of your room. It’s wonderful to hear that you decided to dine with us and enjoyed the food; our culinary team works hard to ensure a delightful dining experience for all our guests. Also, it’s fantastic that you found the breakfast allergen information helpful! We aim to provide a variety of options to cater to everyone’s dietary needs, and your feedback reassures us that we’re on the right track. Thank you again for your recommendation. We hope to welcome you back to the Novotel Berlin Mitte for another fantastic stay in the future! Best wishes, Your Novotel Berlin Mitte team

Customer review rating 5.0/5

Mariana C. Families - Confirmed reviews ALL

Dear Mariana, Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay and found our location, staff, and breakfast to your liking. It’s fantastic to know that our team’s efforts in organization made a positive impact on your experience. We hope to welcome you back to Novotel Berlin Mitte in the future for another comfortable stay! Best regards, Your Novotel Berlin Mitte team

Customer review rating 4.5/5

Ionut P. Families - Confirmed reviews ALL

Hello Ionut, Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our convenient location. It’s great to know that you found easy access to the U-Bahn and nearby amenities. We hope you had a wonderful stay and look forward to welcoming you back on your next visit to Berlin! Best regards, Your Novotel Berlin Mitte team

Customer review rating 4.0/5

Antonio C. Families - Confirmed reviews ALL

Dear Antonio, Thank you so much for taking the time to share your lovely feedback about your stay at Novotel Berlin Mitte! We're thrilled to hear that you and your family had a pleasant experience while exploring our beautiful city. It’s wonderful to know that our prime location made it easy for you to visit Berlin’s main attractions. We strive to create a welcoming and convenient environment for all our guests, especially families, so it’s great to hear that you found our rooms comfortable and well-maintained. Our team takes pride in providing friendly and helpful service, and I’ll be sure to pass your compliments along to them! We’re also glad that you appreciated the easy access to public transportation and nearby restaurants. It’s important to us that our guests feel at home and enjoy the comforts we offer during their travels. Your recommendation means a lot to us, and we’d be absolutely delighted to welcome you back on your next trip to Berlin. There’s always something new to discover! Thanks once again for your kind words. We can’t wait to host you and your family again soon! Best regards, Your Novotel Berlin Mitte team

Cher Christophe, Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes désolés d'apprendre que votre séjour n'a pas répondu à vos attentes. Nous prenons particulièrement en considération votre remarque concernant l'absence de personnel francophone. Nous comprenons qu'il est important de pouvoir communiquer dans sa langue maternelle et nous regrettons de ne pas avoir répondu à cette attente lors de votre séjour. Nous vous remercions également pour votre suggestion concernant un espace de rangement plus important pour les vêtements. Les retours de nos clients sont précieux et nous permettent d'améliorer continuellement le confort et la qualité de nos services. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour afin de vous offrir une expérience plus satisfaisante. Cordialement, L'équipe du Novotel Berlin Mitte

Customer review rating 5.0/5

Matthew H. Families - Confirmed reviews ALL

Good location for travel all around Berlin. Hotel staff were friendly and offered advice on some places to see. Hotel has a little shop which was handy, and room was clean and comfortable. Whilst we often don't dine in the hotel in an evening when we are travelling we did so one night here, and the food was very good so happy to recommend everything about the hotel overall. Breakfast options clearly signposted with allergens so that was also helpful

Dear Matthew, Thank you so much for taking the time to share your lovely feedback! We’re thrilled to hear that you enjoyed your stay with us and that our location made it easy for you to explore Berlin. It’s great to know that our team was able to assist you with local recommendations—our staff loves sharing their favorite spots! We're glad you found our little shop convenient and appreciate your kind words about the cleanliness and comfort of your room. It’s wonderful to hear that you decided to dine with us and enjoyed the food; our culinary team works hard to ensure a delightful dining experience for all our guests. Also, it’s fantastic that you found the breakfast allergen information helpful! We aim to provide a variety of options to cater to everyone’s dietary needs, and your feedback reassures us that we’re on the right track. Thank you again for your recommendation. We hope to welcome you back to the Novotel Berlin Mitte for another fantastic stay in the future! Best wishes, Your Novotel Berlin Mitte team

Customer review rating 5.0/5

Mariana C. Families - Confirmed reviews ALL

Well located, excellent staff, comfortable stay, great breakfast. I appreciate the management and how well organized they are.

Dear Mariana, Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay and found our location, staff, and breakfast to your liking. It’s fantastic to know that our team’s efforts in organization made a positive impact on your experience. We hope to welcome you back to Novotel Berlin Mitte in the future for another comfortable stay! Best regards, Your Novotel Berlin Mitte team

Customer review rating 4.5/5

Ionut P. Families - Confirmed reviews ALL

The hotel is located close to the U bahn, bus station and supermarkets.

Hello Ionut, Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our convenient location. It’s great to know that you found easy access to the U-Bahn and nearby amenities. We hope you had a wonderful stay and look forward to welcoming you back on your next visit to Berlin! Best regards, Your Novotel Berlin Mitte team

Customer review rating 4.0/5

Antonio C. Families - Confirmed reviews ALL

We had a very pleasant stay at Novotel Berlin Mitte with our family. The hotel is in an excellent location, making it easy to explore Berlin and visit the main attractions. The rooms were comfortable, clean, and well maintained, and the staff were friendly and helpful throughout our stay. The hotel is a great choice for families, offering a comfortable atmosphere and convenient access to public transportation, restaurants, and sightseeing spots. Overall, we were very satisfied with our experience and would happily recommend this hotel to anyone visiting Berlin. We would definitely consider staying here again on our next trip to Berlin!

Dear Antonio, Thank you so much for taking the time to share your lovely feedback about your stay at Novotel Berlin Mitte! We're thrilled to hear that you and your family had a pleasant experience while exploring our beautiful city. It’s wonderful to know that our prime location made it easy for you to visit Berlin’s main attractions. We strive to create a welcoming and convenient environment for all our guests, especially families, so it’s great to hear that you found our rooms comfortable and well-maintained. Our team takes pride in providing friendly and helpful service, and I’ll be sure to pass your compliments along to them! We’re also glad that you appreciated the easy access to public transportation and nearby restaurants. It’s important to us that our guests feel at home and enjoy the comforts we offer during their travels. Your recommendation means a lot to us, and we’d be absolutely delighted to welcome you back on your next trip to Berlin. There’s always something new to discover! Thanks once again for your kind words. We can’t wait to host you and your family again soon! Best regards, Your Novotel Berlin Mitte team

Customer review rating 4.5/5

Nadia M. Couples - Confirmed reviews ALL

We stayed 4 nights. The hotel is well located if you opt to do most of the sites on foot. The train station is also near by. Staff were very obliging and helpful. We were upgraded to a Privilege Room which had a daily refreshed free mini bar.

Dear Nadia, Thank you very much for taking the time to share your experience with us. We are very pleased to read that you appreciated our central location, our proximity to the train station, and the friendly and helpful service provided by our team. It is especially nice to hear that you enjoyed the upgrade to a Privilege room and the minibar, which is restocked daily. At the same time, we deeply regret that your visit to our bar did not meet your expectations. The comment made by our employee that you described in no way reflects our commitment to treating our guests with courtesy and respect. Please rest assured that we will discuss your feedback internally and use it as an opportunity to further improve the quality of our service. We thank you for your candid feedback, as it is only through such input that we can learn from our guests’ experiences. We are all the more pleased that you have retained a positive overall impression of your stay. We would be delighted to welcome you back during your next visit to Berlin. Sincerely, Sandra

Customer review rating 2.5/5

Rohit G. Families - Confirmed reviews ALL

The hotel is well located but the rooms are old and tired, cramped. The air conditioning does not work effectively inside the room when adjusting the temperature and complimentary water is not refreshed once used

Dear Rohit , We are pleased that you highlighted our excellent location and that it contributed to a pleasant stay. At the same time, we regret that your stay did not meet your expectations in some respects. We take your comments regarding the condition and size of the room, as well as the functioning of the air conditioning, very seriously. We also understand your disappointment that the water provided was not replenished during your stay. We appreciate your honest feedback, as it helps us identify areas where we can continue to improve. We will review your comments internally and pass them on accordingly. We hope you will give us another opportunity in the future to ensure you have a thoroughly enjoyable stay. Best regards Sandra

Customer review rating 0.5/5

Rosemary C. Couples - Confirmed reviews ALL

It was terrible, if I had booked a basic budget hotel I guess I would have nothing to complain about but this was the pits and we had a superior room. Our friends bathroom was like an operating room, granted it was for those that are in a wheelchair but they aren’t handicapped but if they didn’t ask for extra towels because the floor was like a mirror they could have been! No towel rack… crazy, pillows are from the last century but the sheets are OK. Ask for an iron and iron board, no chance, there’s a small ironing room for that on the 4th floor. The location isn’t bad but don’t expect much. And for no extra charge get a little abuse from the front desk. You have to ask for slippers and bathrobes at the front desk?? Abuse, you should know that being that you staying in a 4 star hotel, I’d say no star hotel!

Dear Rosemary, Thank you for taking the time to share your experience with us. I truly appreciate your feedback as it helps us understand where we can improve. I’m genuinely sorry to hear that your stay didn’t meet your expectations. It’s important to us that our guests feel comfortable and satisfied, and it seems we missed the mark during your visit. Regarding the condition of the room, I understand how frustrating it can be when accommodations aren't up to standard. While we strive to maintain all areas of our hotel, we will certainly take your observations regarding the room and bathroom into consideration as we continue our efforts to enhance our facilities. I do apologize for the inconvenience you experienced with the towels and the availability of amenities like the iron and ironing board. We aim to provide a hassle-free experience, and I regret that the process didn’t align with your expectations. Our team is here to assist in any way possible, and I appreciate your patience with the policies we have in place. I’m also sorry to hear that your interactions with our front desk staff didn’t reflect our commitment to providing warm and welcoming service. We value our guests and want everyone to feel respected and cared for. Your feedback will be shared with the team to ensure we uphold the level of service we strive for. Thank you once again for your comments, Rosemary. We hope you’ll consider giving us another chance in the future to provide you with a better experience. Best regards, Your Novotel Berlin Mitte team

Customer review rating 5.0/5

Jose B. Families - Confirmed reviews ALL

The location is perfect if you would like to walk all over Berlin. Near the main touristic POI, as a subway 3min walking distance in case you do not want to walk too much. The room and breakfast was very good.

Dear Jose, Thank you so much for your lovely feedback! We’re thrilled to hear that you enjoyed our location and found it convenient for exploring Berlin. It’s great to know that our breakfast met your expectations as well. We always aim to provide a wonderful experience at a great value, and it sounds like we hit the mark during your stay. We hope to welcome you back soon! Best regards, Your Novotel Berlin Mitte team

Customer review rating 5.0/5

Mirela B. Families - Confirmed reviews ALL

Excellent location and breakfast, friendly and helpful staff.

Dear Mirela, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our convenient location and found our breakfast to your liking. It's wonderful to know that our team made a positive impact during your stay. We truly appreciate your feedback and hope to welcome you back to Novotel Berlin Mitte soon! Best regards, Your Novotel Berlin Mitte team

Customer review rating 5.0/5

Lisa A. Couples - Confirmed reviews ALL

Very pleased we chose this hotel. The staff were friendly and helpful, the room was lovely and clean with a comfortable bed. Close to the U-bahn and several restaurants. A very enjoyable stay.

Dear Lisa, Thank you so much for your wonderful feedback! We're thrilled to hear you enjoyed our prime location and found our team friendly and helpful. It's great to know that you loved your room and had a comfortable stay. We hope you had a chance to explore the nearby restaurants as well. We can’t wait to welcome you back for another enjoyable visit! Warm regards, Your Novotel Berlin Mitte team

Customer review rating 4.5/5

Philippe B. Business - Confirmed reviews ALL

A team that is available and attentive.

Dear Philippe, Thank you so much for your kind words! We're thrilled to hear that you had a very good experience with us. Our team always strives to be available and attentive to our guests' needs, and it's wonderful to know that this made a positive impact on your stay. We hope to welcome you back to Novotel Berlin Mitte soon! Warm regards, Your Novotel Berlin Mitte team

Customer review rating 4.5/5

Roland F. Families - Confirmed reviews ALL

Great Stay, nice staff. Only caveat: one of the three lifts did not work.

Hi Roland, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our staff helpful. We appreciate your feedback regarding the lift, and we understand how that could be an inconvenience. We’re always working to maintain our facilities to ensure a comfortable experience for all our guests. We hope to welcome you back soon for another great stay! Best wishes, Your Novotel Berlin Mitte team

Customer review rating 3.5/5

Thomas J. Families - Confirmed reviews ALL

Overall, a pleasant stay. However, the pillows could have been more comfortable, and unfortunately, the EV charger in the parking garage was out of order. This was disappointing, as the availability of EV charging was one of the reasons we chose this hotel and planned our stay accordingly. Apart from these issues, we had a good stay.

Dear Thomas, Thank you for sharing your feedback. We are pleased to hear that you had an overall pleasant stay with us and appreciate your comments regarding the pillows. We are sorry for the disappointment regarding the EV charging facilities. The charging stations are not yet officially in operation and are therefore currently not listed as an available facility in our official hotel product information. The necessary pre-installation work has been completed, and we are now awaiting the required technical approval from the relevant safety authorities before the charging facilities can officially be put into operation. We nevertheless understand that this was disappointing, particularly as you had planned your stay with EV charging in mind. We hope to have the pleasure of welcoming you back again. Best regards You Novotel Berlin Mitte team

Customer review rating 5.0/5

Simon V. Couples - Confirmed reviews ALL

From the warm welcome when we arrived to the great friendly and helpful staff in the dining room this was a top stay

Dear Simon, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our prime location and received a warm welcome from our team. It’s wonderful to know that our staff made your dining experiences pleasant and memorable. We aim to provide the best service possible, and your feedback truly motivates us to keep up the great work. Safe travels and we hope to see you again soon! Best regards, Your Novotel Berlin Mitte team

Customer review rating 4.0/5

Gini L. Couples - Confirmed reviews ALL

Comfortable room and kind staff helping us through everything. The only thing I was confused about is I booked a surperior room thinking it had a bath (as included on the picture) but was placed in a room without. Didn’t make the experience worse, but might be nice to clarify this better on your website.

Hi Gini, Thank you so much for your lovely feedback! We’re thrilled to hear that you found your room comfortable and our staff helpful. We appreciate your note about the room description and will certainly take it into consideration for future improvements. It’s fantastic to know that your overall experience was still enjoyable! Take care, and we hope to welcome you back soon! Best regards Your Novotel Berlin Mitte team

Customer review rating 5.0/5

Janet F. Families - Confirmed reviews ALL

We had a great stay at the Novotel Berlin Mitte. The hotel is well located for sightseeing on foot if you're up for a good walk - otherwise, the Hop on Hop Off buses are an option and public transport is nearby. our room was super-clean and very comfortable. We did a mix of breakfast at the hotel some mornings (great choice; good food) and then went out for coffee and cake at a nearby cafe on other mornings as the weather was lovely and we wanted to explore! We'd definitely stay at the Novotel Berlin Mitte if we were visiting again - it's a great choice.

Dear Janet, Thank you so much for your lovely feedback! We're thrilled to hear that you had a great stay with us at Novotel Berlin Mitte. Our location is indeed perfect for exploring the sights of Berlin, and it sounds like you took full advantage of it, whether by walking or using public transport. It’s wonderful to know that you found your room super-clean and comfortable. We take pride in maintaining high standards for our accommodations, and your kind words really affirm our team's hard work. We’re also glad to hear you enjoyed our breakfast offerings! It’s always nice to start the day with a great meal, and we love that you were able to mix it up with some local cafe visits as well. Your willingness to return is the highest compliment we could receive, and we’d be more than happy to welcome you back anytime. If you have any specific preferences for your next visit, feel free to share them with us during your next booking. We’re here to help make your stay as enjoyable as possible. Thanks once again for taking the time to share your experience, and we hope to see you again soon! Best wishes, Your Novotel Berlin Mitte team

Customer review rating 2.0/5

Henry W. Solo - Confirmed reviews ALL

Staff were great but the room wasn’t nice and a bit dirty to be honest, stayed in two this year which were really nice but this one wasnt

Hi Henry, Thank you for your feedback! I'm so glad to hear that our staff made a positive impression on you. However, I truly apologize that your room didn't meet your expectations in terms of cleanliness. We strive for high standards, and your comments will be shared with our housekeeping team to ensure improvements. We hope to provide you with a more enjoyable stay in the future! Best wishes, Your Novotel Berlin Mitte team

Customer review rating 5.0/5

Ali A. Couples - Confirmed reviews ALL

It’s was wonderful

Hi Ali, Thank you so much for your lovely feedback! We're thrilled to hear that your stay was perfect and that you had a wonderful experience with us. Your satisfaction means a lot to our team, and we hope to welcome you back soon for another fantastic visit! Best regards, Your Novotel Berlin Mitte team

Customer review rating 3.5/5

Sameer S. Business - Confirmed reviews ALL

It was a nice stay.

Hi Sameer, Thank you for sharing your thoughts! We’re really glad to hear you had a comfortable stay with us. If there’s anything specific we can do to make your next visit even better, please let us know. We’re always here to help and improve your experience. Take care and we hope to welcome you back soon! Best wishes, Your Novotel Berlin Mitte team

Other web-users rate our hotel

  • 1,773 reviews 9.6/10 Location
  • 1,746 reviews 7.1/10 Room
  • 1,545 reviews 9/10 Service
  • 30 reviews 7.7/10 WiFi
  • 1,092 reviews 8.3/10 Breakfast
  • 795 reviews 7.7/10 Cleanliness
  • 299 reviews 5.4/10 Amenities

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