Novotel Berlin Mitte Hotel 4 stars

Customer review rating 4.5/5 6,992 reviews
Novotel Berlin Mitte
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+ 23 Services
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Room 1

Number of guests
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Hotel extras

  • 238 comfortable hotel rooms

  • 7 unique MyRoom

  • familiar atmosphere

  • ideal situation in the heart of Berlin

  • 7 functional conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shoppingPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Bicycles rental
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

The sauna will be closed for renovation until the beginning of March. Thank you for your understanding.

Hotel location

Novotel Berlin Mitte

Fischerinsel 12
10179
berlin
germany

Tel: +4930206740

Fax: (+49)30/20674111

Contact email

Check-in from 15h00

Check out up to 12h00

  • OSTBAHNHOF :   265, 248, 147, 1 Fischerinsel

  • U2 :   U2 SPITTELMARKT

  • By plane

    BER At 0km / 0 miles

  • By plane

    BERLIN SCHONEFELD At 23.3km / 14.48 miles

  • By plane

    BERLIN TEGEL At 12.8km / 7.95 miles

  • By car

    A10 EXIT 25 BERLIN-HELLERSDORF At 30km / 18.64 miles

  • By car

    A100 EXIT KAISERDAMM SÜD At 9.8km / 6.09 miles

  • By car

    A114 EXITS PRENZLAUER PROMENADE At 7km / 4.35 miles

  • By train

    BERLIN HAUPTBAHNHOF At 4.4km / 2.73 miles

  • By train

    BERLIN OSTBAHNHOF At 2.6km / 1.62 miles

  • By train

    BERLIN ZOOLOGISCHER GARTEN At 5.9km / 3.67 miles

GPS :52.512978, 13.405055

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior room - double bed and sofa

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Single Standard Room

  • Max. number of persons: 1
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by David: Technology Is Fun

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Carolin: Old Berlin

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Anke & Anika: GDR Living Room

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Susanne: Fairytale Land

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Frederike: My Homeland - My Holland

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Anika and Gabi: Romance in Berlin

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Claudia & Matei: Romania - a country of beautiful landscapes.

  • Max. number of persons: 4
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVO² RESTAURANT

Type of cuisine: Mediterranean

The spacious restaurant offers dishes from around the world in air-conditioned surroundings. It can seat up to 150 guests and is open daily from 6.30AM to 11PM. Come and sample our culinary delights and exquisite wines.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO² BAR

Photo non contractuelle / Strictly non binding

A cozy and sociable atmosphere is the order of the day in our bar. We are open from 10.30am until 1am, serving lavish cocktail creations, beer and wine, as well as refreshing long drinks. We also have a range of snacks available if you're feeling hungry

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 300

  • Maximum capacity: 280 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Berlin Mitte

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,992 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,623 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location, good hotel, terrible breakfast management

TripAdvisor rating 4.0/5

vnagal 26/02/2020 TripAdvisor review

Stayed here for 4 nights with family. The hotel is at a great location in central Berlin (closest underground stop is a few hundred meters away). It is close to a lot of historical sites so easy to get around on foot if you like. The hotel has a kids corner which was fantastic as we had a 7 year old. The room was ok, a bit dated but the biggest challenge for me was lack of management. So, 4/4 days, the food at breakfast kept running out with no one watching. People had to remind staff who at times shrugged shoulders or were helpful. The start of the day was ruined every single day as you had to wait for real long or make do with items left over. After the 3rd day, I sent a note to hotel management who till date (abt a week now) haven’t acknowledged which seems to suggest that it is a regular phenomenon. I mentioned at checkout and they said,yes, we just read your email - no remorse though! Took away two stars for poor experience and apathy from management from an otherwise great hotel.

Very good

Customer review rating 4.5/5

Birgitte Families - 20/02/2020 Confirmed reviews ALL

Very good

Dear Birgitte, thank you for staying with us and sharing your good experience. We hope your next visit will be as pleasant as this one. Yours Sincerely, Claudia Ulbricht

Great Location & Friendly Staff

Customer review rating 4.5/5

Mert Couples - 17/02/2020 Confirmed reviews ALL

Staff was extremely helpful. They helped us a lot. Location is great. Rooms are clean and well equiped. (It’d be better if there was Nespresso and slippers) Definetely my choice on my next Berlin trip. Thanks.

Dear Mert, We very much appreciate your comments regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive feedback and we will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Claudia Ulbricht

City break with family in Berlin

TripAdvisor rating 4.0/5

StefaDakiCaka 10/02/2020 TripAdvisor review

The hotel is in a great place, almost all museums are in the vicinity, and other attractions are in the streets below. The rooms are beautiful, modern, comfortable (especially the bed). Staff polite and friendly, especially the reception Mrs. Claudia Evgenia and Mr.Ch.Klein. The garage is 19 euros. Nearby is a musical store on four floors, has everything a musician could want.

Dear StefaDakiCaka, thank you for sharing your good experience. We really appreciate your comment and will share it with Claudia and Christian. Looking forward to welcome you again soon. Greetings from Berlin Claudia Ulbricht

Very nice experience, every year

Customer review rating 4.5/5

Mihai C. Business - 08/02/2020 Confirmed reviews ALL

Every year a small team and I stay at Novotel Mitte during Fruit Logistica. The staff is absolutely fantastic, rooms are nice and food is excellent. If I can make only one suggestion, is to have some floors with no smoking rooms. Sometimes the area around the lift can get very smelly

Dear Mihai, thank you for sharing your great feedback. We are glad that you enjoyed your stay and hope to see you again very soon. Yours Sincerely, Claudia Ulbricht P.S. Thank you for the hint regarding the smoking rooms. With the next renovation, we will only have non smokng rooms.

Fine stay

Customer review rating 4.5/5

M. Solo - 04/02/2020 Confirmed reviews ALL

I was upgrades on arrival. Fine room with free drinks. There are a number of on-going work on roads, thus access to museumisle is a bit longer.

Dear M., thank you for staying with us and sharing your good experience. We appreciate your comments and hope to see you again soon. Greetings from Berlin Claudia Ulbricht

Short business trip

Customer review rating 4.5/5

Anonymous Business - 02/02/2020 Confirmed reviews ALL

I really enjoyed the location, the breakfast, the service and friendliness and helpfulness of the staff.

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Berlin Mitte. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Claudia Ulbricht

Excellent

Customer review rating 4.5/5

Karen J. Families - 21/01/2020 Confirmed reviews ALL

Efficient, clean, good location

Dear Karen, thank you for choosing our hotel and sharing your good feedback. We would be happy to welcome you again soon. Yours Sincerely, Claudia Ulbricht

Very good

Customer review rating 4.5/5

Gustavo S. Business - 20/01/2020 Confirmed reviews ALL

Nothing to complain about

Dear Gustavo, thank you for staying with us and sharing your experience. We would be very happy to welcome you again. Yours Sincerely, Claudia Ulbricht

Satisfied our need

Customer review rating 4.5/5

Hasan A. Families - 20/01/2020 Confirmed reviews ALL

We did not use other services of the hotel. But the room was big enough. the beds were comfortable. The lighting was inadequate. It could be brighter. Heat and sound insulation was very good. But there were no slippers in the room.

Dear Hasan, Thank you for taking the time to share your feedback. We will share your comment regarding the lighting in the room with our product department. So they can take care of for future renovations. It is hope to welcome you back to our hotel very soon. Sincerely, Claudia Ulbricht

Novotel Berlin Mitte

TripAdvisor rating 4.0/5

PeNor Business - 20/01/2020 TripAdvisor review

The hotel is well-run and in a very good location, just a few minutes from bus routes and the U2 metro line. Internet very good and easy to use and the freindly staff rounds up a good experience. I can recommend this hotel.

Dear PeNor, thank you for staying with us and sharing your good feedback. We would be happy to welcome you again. Sincerely Claudia Ulbricht

Perfect for a family

Customer review rating 4.5/5

Quim Families - 18/01/2020 Confirmed reviews ALL

A warm hotel, with very friendly workers, very central, with a good restaurant and good atmosphere

Dear Quim, thank you for staying with us and sharing your good experience. We appreciate your comments and hope your next visit will be as pleasant as this one. Yours Sincerely, Claudia Ulbricht

ok

TripAdvisor rating 4.0/5

16CaioMartins Family - 15/01/2020 TripAdvisor review

Generally the staff members were nice, only one in check in was tired, there is a lady that is look like Asian who is excellent brilliant, however cleaning was quite bad, they just don’t fix my bed daily and the room was not cleaned daily eventhough I asked for doing

Dear 16CaioMartins, thank you for sharing your experience. We apologize for the non cleaning of your room and of course our housekeeping manager will train the team again to improve the quality of our service. Therefor we hope to welcome you again and that your next stay will be even more pleasant as this one. Yours Sincerely Claudia Ulbricht

nice hotel and good location

Customer review rating 4.5/5

Wawan S. Families - 13/01/2020 Confirmed reviews ALL

i'm member of accor, i always stay in accor group hotels . novotel berlin , is hotel with good location , nice, good staf at reception. but for the housekeeping staf, they always forgot to take out glass every day and change it from my room.

Dear Wawan, Thank you for taking the time to share your feedback. We regret that cleaning of the room was not complete. Please accept our sincerest apologies for that and rest assure that our housekeeping manager will train the team again. Nevertheless we hope your next stay will be even more pleasantas this one. Sincerely, Claudia Ulbricht

Central, Quiet and Comfortable Hotel

Customer review rating 4.5/5

Rachel Families - 13/01/2020 Confirmed reviews ALL

We had a great stay at Novotel. Room was comfortable and when needed extra pillows, easy to get. Staff were very helpful. We loved breakfast and our daughter who is gluten free had bread rolls supplied and easy access to buffet. Food separated appropriately. Bar was well organised and felt able to relax in the evening. Central to Berlin museums, transport and sights.

Dear Rachel, thank you for the great review of our hotel. We very much appreciate your comment and will share it with our team. Looking forward to welcome you again for another pleasant stay with us. Greetings from Berlin Claudia Ulbricht

Great option for Family vacations In Berlin

Customer review rating 4.5/5

Fernando L. Families - 08/01/2020 Confirmed reviews ALL

Great option for Family vacations In Berlin. Bedrooms are very comfortable and clean and reception desk are very helpful. They have a good Kids corner for children who would like to play while parents are having a drink or coffee. I expected more efficiency from the restaurant waiters and manager, however.

Dear Fernando, thank you for sharing your feedback. But we regret that we did not meet your expectation regarding our restaurant. We will share your comment with the team to take the appropriate measures and to improve the quality of our service. Therefor we hope to welcome you again to show you a better service next time. Yours Sincerely, Claudia Ulbricht

A Very Nice Stay

Customer review rating 4.5/5

Gregory B. Solo - 03/01/2020 Confirmed reviews ALL

I stayed in a single room on the top floor. It was spacious, quiet, and comfortable. Very nice. I definitely enjoyed the high-quality breakfast, but I think that 21 Euros is expensive for the buffet. It's usually 12-15 Euros at comparable hotels, such as Ruby Lilly in Munich. I had one difficulty with my stay. I emailed the hotel weeks before my visit to add the breakfast to my reservation and received an email back saying that it had been done. When I checked in, however, the staff could find no record of the addition. I showed them the email, they made the change, and I paid with 2000 Accor points and 2 Euros cash. It was no big deal, but I was surprised by the lapse. In sum, I had a very good stay and would be happy to return.

Dear Gregory, we appreciate your comments regarding your stay at the Novotel Berlin Mitte. Please accept our apologies for the trouble you had during check in. Our reservation and front office department will solve the communication problem to improve the quality of our service. Thank you for sharing your experience, and we hope your next visit will be even more pleasant as this one. Sincerely, Claudia Ulbricht

Ms A P.

Customer review rating 4.5/5

A P. Families - 01/01/2020 Confirmed reviews ALL

Stayed at end of December. Room was cold, even when heating was on full. Had to sleep in extra clothes. Told lady at front desk and she said it was cold outside! Granted it was 2 degrees celsius but this is not unusually cold weather for winter in Berlin. Sadly this definitely did spoil our stay at this hotel. Have seen similar reviews online about cold rooms so the hotel must know there is a problem. On the positive side the location is very good. Staff helpful. Restaurant good. Shame about the room temperature. I love novotel usually but in this instance I would have to choose a different hotel in that area if I returned.

Dear A P., Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. We deeply regret that your experience did not meet your expectations. Especially the unfriendliness of our staff does not reflect on our standard; please allow us to express our sincerest apologies. Our technician will check the heating system immediately. For compensation we would like to inform you, that we will onetime credit 2.000 points to your ALL account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht
Customer review rating 4.5/5

Venky Families - 29/12/2019 Confirmed reviews ALL

Close to Christmas market, it was very apt for my purpose of visit.

Great stay

Customer review rating 4.5/5

Richard D. Couples - 28/12/2019 Confirmed reviews ALL

Comfortable facilities, friendly,helpful staff,great location

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