Novotel Berlin Mitte 4 stars

Customer review rating (ALL Rating) 4.5/5 1,491 reviews

Hotel extras

  • 238 comfortable hotel rooms

  • familiar atmosphere

  • ideal situation in the heart of Berlin

  • 6 functional conference rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Berlin Mitte

Fischerinsel 12
10179 BERLIN
Germany

GPS:52.512978, 13.405055

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

NOVO² RESTAURANT

Dishes from all over the world dominate the menu in the air-conditioned restaurant, which can accommodate up to 120 guests and is open daily, except Sunday, from 6 PM - 10 PM. Enjoy culinary delights and fine wines.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,491 reviews

TripAdvisor Rating  4.0/5  3,738 reviews

Central location and clean with polite staff

Customer review rating 4.5/5

Jjt Business - Confirmed reviews ALL

We had a group during the Green Week (Green Woche) for an evening event. Parking at hotel was fine and buffet was enjoyed by the visitors.

Good location

Customer review rating 3.0/5

Antonis Couples - Confirmed reviews ALL

Poor service and rude staff especially a guy in the morning that works at reception . No soundproofing in the rooms,you can hear even noises from the cleaning staff daily . Engineering work one day and we have not been informed.The worst thing is that they put us in a room close to the engineering work during our check in and they promised that they offered me one of the best rooms in the hotel.I am sorry but I had a great time in Berlin because of my best company.I can't say the same for this hotel and I don't think so that this hotel has to be part of ALL accor.Thank you!

Dear Antonis, Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. We are sorry that your experience did not meet your expectations. As we have already informed you at the hotel, there was an emergency and the pipes had to be repaired urgently. Unfortunately this was close to your room. Please allow us to express our sincerest apologies for this incident. As a little compensation we credit onetime 2.500 points to your ALL account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Claudia Ulbricht

This hotel goes beyond expectations

TripAdvisor rating 5.0/5

aidan794 Couples - TripAdvisor review

This is our 4th visit to this Novotel 1. Fantastic location - right next to the Tiergarten S Bahn with direct frequent trains to the airport - 3 Euros each way 2. Rooms - spacious and clean 3. Bar - lovely bar area with a basic limited menu - good value too. Great service, good decor snd comfortable setting 4. Breakfast - good choice of hot snd cold buffer. 5. Surrounding area - Tiergarten - great place to walk - we walked to Alexanderplatz via the Reichstag snd Brandenberg Gate 6. Staff are very friendly and helpful - special praise for Frances who works the bar and bistro 7. We hope to visit again during 2023

well located

Customer review rating 4.0/5

Ruta Friends - Confirmed reviews ALL

Well located, comfortable room

Dear Ruta, Thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. We are sorry that your experience regarding the cleaning of the room did not meet your expectations; please allow us to express our sincerest apologies. Your feedback is very important to us. Please rest assured that our housekeeping manager will take the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht

good location

Customer review rating 3.5/5

Marcelo L. Families - Confirmed reviews ALL

good service but the bathroom left something to be desired, slippery bathtub, precarious ventilation system the room was hot and the air did not work properly.

Dear Marcelo, thank you for taking the time to tell us about your experience at the Novotel Berlin Mitte. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At the moment we have less team members in the kitchen. So it is not possible for us to open the restaurant in the evening. Moreover we will work on all points that have not been optimal in your rating to improve the quality of the named services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claudia Ulbricht

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Other web-users rate our hotel

  • 1,479 reviews 9.4/10 Location
  • 1,527 reviews 6.7/10 Room
  • 1,329 reviews 8.4/10 Service
  • 68 reviews 5/10 WiFi
  • 1,105 reviews 8.4/10 Breakfast
  • 767 reviews 5.4/10 Cleanliness
  • 378 reviews 4.5/10 Value
  • 5 reviews 6/10 Pool

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