Novotel Berlin Mitte Hotel 4 stars

The hotel has a good location quite near to the Alexanderplatz and U-stations. The staff was very gently. The breakfast was very good

I stayed there for 2 day and we really appreciate the experience. Super fast checkin, the room is super clean and comfortable. I would stay there again for sure. The location is also super nice, close to many places around.

Considering the issues associated with Covid 19 had a great stay

Staff very helpful.

I have with great pleasure visited Novotel Berlin Mitte several times but this time my saty was very disappoiunting. Low service level - that roome aren't cleaned cannot be due to Corona - it should rather be the opposite , disengaged staff and banalities such as coffee7tea in the rooom was not present.

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Rooms were clean. Staff were very nice and courteous. Loved that the hotel had bike racks inside the parking garage. Hotel lobby was nice, very clean and well organized as far as having sanitizers every where and social distancing stickers on the floor. Breakfast was not great though and therefore We only did breakfast one day at the hotel because although we understand that with COVID-19 things are a bit harder and had to change but I feel that if restaurants can feed people semi normally, than maybe the hotel could have a smaller menu but still able to cook a hot breakfast for their guests.

Stayed here for 4 nights with family. The hotel is at a great location in central Berlin (closest underground stop is a few hundred meters away). It is close to a lot of historical sites so easy to get around on foot if you like. The hotel has a kids corner which was fantastic as we had a 7 year old. The room was ok, a bit dated but the biggest challenge for me was lack of management. So, 4/4 days, the food at breakfast kept running out with no one watching. People had to remind staff who at times shrugged shoulders or were helpful. The start of the day was ruined every single day as you had to wait for real long or make do with items left over. After the 3rd day, I sent a note to hotel management who till date (abt a week now) haven’t acknowledged which seems to suggest that it is a regular phenomenon. I mentioned at checkout and they said,yes, we just read your email - no remorse though! Took away two stars for poor experience and apathy from management from an otherwise great hotel.

The hotel is in a great place, almost all museums are in the vicinity, and other attractions are in the streets below. The rooms are beautiful, modern, comfortable (especially the bed). Staff polite and friendly, especially the reception Mrs. Claudia Evgenia and Mr.Ch.Klein. The garage is 19 euros. Nearby is a musical store on four floors, has everything a musician could want.

The hotel is well-run and in a very good location, just a few minutes from bus routes and the U2 metro line. Internet very good and easy to use and the freindly staff rounds up a good experience. I can recommend this hotel.

Generally the staff members were nice, only one in check in was tired, there is a lady that is look like Asian who is excellent brilliant, however cleaning was quite bad, they just don’t fix my bed daily and the room was not cleaned daily eventhough I asked for doing

Good but exepensive parKing, near center Berlin Mitte, excellent breakfast I certify that this review is my genuine opinion of this hotel, and that I have no personal or business affiliation with this establishment, and have not been offered any incentive or payment originating from the establishment to write this review.

it was my third time at this hotel. There is very good public transport close to the hotel, and the center of Alexanderplatz is within walking distance .The breakfast is quite varied. The staff were very friendly. In conclusion, the ratio of price to value is fair.

I’m an Accor Platinum member since years and I have to say this has not been a good experience. They gave me a room for handicapped with a bad smell, even with poor fornitures and no espresso machine, no slippers. The dinner menu is really limited and the espresso coffee in the breakfast is bad.