Mercure Hotel Berlin Tempelhof 4 stars

Air-condition not working sufficent, shower water turns warm and cold by itself, room (privilige type & price) not clean. I used to be a good customer and Le Club Platinum Card holder, now I'm down to Silver... In my opinion the Mercure standard is not what it used to be.

As usual, all staff very efficient and friendly. The standards and services high, value for money.

Very nice. Clean rooms. Excellent breakfast!

Clean, comfortable, great service and good atmosphere.

Good room. Excellente service. Average food.

As always, the Mercure Hotel Berlin Tempelhof has provided me with a wonderful experience in Berlin. Every member of the staff is helpful and courteous, and strives to make my stay a lovely experience. I love staying at this hotel, and look forward to my next visit in April.

We were made to feel very special and had a nice couple of days. The rooms were clean, comfortable and quite spacious.We had new mattresses, but they were very firm. The hotel has a distinct 80s feeling. The a/c system I doubt has been updated since then and is noisy and struggles on hot days. Trendy area around Rathaus Neukolln U Bahn.

Friendly, helpful staff.Good sized rooms with all you'd expect. Clean and like the idea of skipping a clean and donating to a good cause. Limited menu, but there is so much around it probably does not pay them to have anything more

I very much appreciated the kindness of the staff. Also, it was very useful for me to have peace and quiet in my room, as I used the space for work on the weekend.

Used this hotel on previous visits to Berlin. Hotel staff always courteous and efficient welcoming back a previous visitor.

My Goddaughter was getting married and everyone in the hotel helped to make it a special day. My only criticism was that I was not able to adjust the airconditioning low enough. 19.5 degrees too hot! It was 31 degrees on my last day!!

From Check in until check out I liked the professionalism of your staff. Receptionist are excellent, they explain each and everything perfectly. We had a lunch in restaurant & your F&B staffs are really good and service oriented. My overall experience is fantastic. Hence I booked the hotel again on June 2nd.

This hotel is convenient to the airport with easy access to the public transport system. It is clean, comfortable and quiet. The staff are all polite and helpful and it is always a pleasure to stay here.

The Mercure Templehof was a surprise in some ways. it was the staff that ensured the good visit we had to Berlin, the front desk staff couldn’t do enough for your visit and helped in many ways such as restaurant suggestions, extra help with translation and ways of helping with a handicapped father in tow. Thank you to all. The location is great so close to the Ubahn, but the appeal to the hotel is losing ground to the neighbourhood growth, as vendors, and new ethnic cultures to the city, it overwhelms the conveinent location and the hotel front to the point that, the hotel gets lost in it. Embrace the cultural change to the neighbourhood or try to separate it more onto itself on the side street, with easier pick up and drop off access to the front doors.

Very good service from all the staff. Immaculately clean. Well situated for Uban stations. The staff could not have been more helpful. I highly recommend this hotel for its service and friendly staff.