Mercure Hotel Berlin Tempelhof 4 stars

Customer review rating (ALL Rating) 4.5/5 1,421 reviews

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Description

Hotel extras

  • Hotel rooms are 24 m² or larger

  • Floor with ten meeting rooms in different sizes

  • Very good public transport connections to the city center

  • Secure parking in the parking garage

  • Excellent breakfast

Our accommodation(s)

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Hotel location

Mercure Hotel Berlin Tempelhof

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 BERLIN
Germany

GPS:52.478378, 13.426339

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,421 reviews

TripAdvisor Rating  4.0/5  939 reviews

Good value, close to U-Bahn and many restaurants.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Room was ready for early occupancy as I requested. Bed comfortable. Food good.

Very nice room

Customer review rating 4.0/5

Alan K. Business - Confirmed reviews ALL

Overall I was happy with my stay in this hotel and would likely recommend it to others staying in the area if it suited their needs. I stayed here for 4 nights while on a work trip.

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes from the Mercure team

Very good localisation, very nice and helpful staff

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Don’t understand why requires is fee for the drink water in room

Dear guest, thank you for your feedback on your stay in our hotel. We are very sorry that you were inconvenienced by the cost of the bottle of water in the room. It is important to us to offer you a transparent and fair price-performance ratio. We would like to emphasize that we set the prices of our services and products so that they correspond to the quality standards of a 4* hotel. The costs such as the bottle of water reflect these standards. We hope that you were still able to enjoy your stay with us and would be happy to welcome you back soon. Best wishes from the Mercure team

Good service

Customer review rating 3.5/5

Marco Business - Confirmed reviews ALL

My stay was ok only the heating in the building was a bit to hi in the rooms and at the breakfast room

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes from the Mercure team

Well located

Customer review rating 2.5/5

Yasmin M. Families - Confirmed reviews ALL

The staff were not friendly at all. They don’t even have anyone to help you with baggage on arrival or departure. Toiletries and room coffee was not replenished daily. Had to remind all the time. I have travelled the world and this was the only place that charges for drinking water. No daily complimentary water. The shower in the tub always spills the water to the floor hence a mess to have a bath.

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best wishes from the Mercure team

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Other web-users rate our hotel

  • 851 reviews 9/10 Location
  • 1,345 reviews 7.8/10 Room
  • 1,012 reviews 8.6/10 Service
  • 125 reviews 4.7/10 WiFi
  • 773 reviews 8/10 Comfort
  • 715 reviews 8.8/10 Breakfast
  • 561 reviews 7.9/10 Cleanliness
  • 258 reviews 4.7/10 Vibe

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