Mercure Hotel Berlin Tempelhof 4 stars

TripAdvisor rating 4.0/5 849 reviews
Mercure Hotel Berlin Tempelhof
See on a map
+ 19 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 216 bright and spacious rooms with desk and WIFI

  • 11,841 sq. ft. (1100 m²) event space with 9 meeting rooms from 215-3445 sq. ft. (20-320 m²)

  • Berlin's largest park, leisure and event location, Tempelhofer Feld, within walking distance

  • Excellent public transport links to the city center - Alexanderplatz just 10 min away by metro

  • Trendy district of Neukölln in the south of Berlin

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Other sports activities
Business services
  • 11 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Mercure Hotel Berlin Tempelhof

Hermannstrasse 214-216
Eingang Rollbergstrasse
12049
berlin
germany

Tel: +4930627800

Fax: (+49)30/62780111

Contact email

Check-in from 15h00

Check out up to 12h00

  • 104 :   104 BODDINSTRASSE

  • U8 :   U8 BODDINSTRASSE

  • By plane

    BERLIN-SCHÖNEFELD At 21.1km / 13.11 miles

  • By plane

    SCHOENEFELD SXF At 12km / 7 miles

  • By plane

    TEGEL At 20km / 12.43 miles

  • By car

    BRITZER DAMM At 2.6km / 1.62 miles

  • By train

    BHF. ZOOL. GARTEN At 8.2km / 5.1 miles

  • By train

    LEHRTER HAUPTBHF. At 9.1km / 5.65 miles

  • By train

    OSTBAHNHOF At 4.7km / 2.92 miles

GPS :52.478378, 13.426339

Our accommodations

At our 4-star Mercure Hotel Berlin Tempelhof hotel, you can choose between Standard and Privilege Rooms. All 216 rooms are air-conditioned and have free WIFI. For family breaks we recommend our Family Rooms with plenty of space for up to 5 people. 1 child aged up to 12 may stay in your room free of charge. Your pets are also welcome at the Mercure Berlin Tempelhof hotel for a surcharge of EUR 11 per night.

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Privilege Room with a double bed and a sofa

  • Max. number of persons: 2
  • Area: From 32
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with a double bed.

  • Max. number of persons: 2
  • Area: From 32
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

RIX

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day's work or sightseeing.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIX

Photo non contractuelle / Strictly non binding

Come to our Rix bar and enjoy regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day's work or sightseeing.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 370

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Hotel Berlin Tempelhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

668 reviews

tripadvisor

TripAdvisor Rating 4.0/5

849 reviews

good business hotel

TripAdvisor rating 4.0/5

mosburgers Business - 02/12/2019 TripAdvisor review

The hotel is located near 2 metro stations and the center of Berlin is not far away. The room was clean. I had a room towards the entry/exit of the hotel, which meant that I had light in my room during the whole night. There were certainly blinding curtains but they do not use too much when you want to open the window. The water pressure in the shower was also very low but I have to admit that I showered always during "rush hour". The employees at the reception and restaurant were all very kind and friendly. The food in the restaurant was good as well. Summarized a good hotel, with some drawbacks.

October19

TripAdvisor rating 4.0/5

973stefan_ Solo travel - 05/11/2019 TripAdvisor review

Parking: Way not directed but found easily. In a public Parking garage but with separate gate, felt safe. Way up to reception easy. Very good checking in. Aerea perhaps not for everyone but there are good restaurants and bars there. U-bahn very close by. Room quite good, bar and food also.

Thank you very much for your positive rating! We are happy to read that you enjoyed our interesting features and designs and very much hope to welcome you back again in the future. Best wishes from the Mercure team

Planted 4 new trees instead of having the towels shiftet.

TripAdvisor rating 4.0/5

Jesper H Business - 14/10/2019 TripAdvisor review

Nice big and silent room. Excelent and plentifull breakfast. Private parking in the cellar. Polite and helpfull employees. International and regional dishes in the restaurant. All in all - all what you need.

Thank you so much Jesper for your lovely review and detailed comments! The teams will be over the moon receiving your praise - it is a great motivation! We couldn't have asked for a better recommendation and hope to welcome you back again soon. Best wishes from the Mercure team

My Berlin Home Away From Home

Customer review rating 4.6/5

David A. Families - 28/09/2019 Confirmed reviews ALL

Everything about this hotel is wonderful. The Staff are friendly, courteous and always eager to help. I visit Berlin several times per year, and always stay the Mercure Berlin Tempelhof. I can take the 128 Bus and U-Bahn 8 directly to the hotel.

Dear David R. A., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards Diana Haaken Ass. Front Office Manager _____________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ______________________________________________ T +49 (0) 30 62780-0 F +49 (0) 30 62… E-Mail : h1… mercure.com / accorhotels.com

Service level to be improved

TripAdvisor rating 4.0/5

FrHn Business - 07/07/2019 TripAdvisor review

I stayed in this hotel 2 days and the service was not at the expected level. A lot of small errors: - at the arrival, the concierge was not really welcomed. He provided me a wrong room number. I came back to state that the door did not open nd he show me on a demonstration lock that it should works and then I was not able to open the door. It appear that hthere was a misundersanding and it was not the righ room. No excuse, no explanation. - The day after, there was not cofee refill when the room was cleaned. I ask it twice without having it -At the check-out, the concierge (an other) made a mistake on the amount of the invoice (afterard I noted he asked me my room number as price). I had to ask my secretary to send me the booking with the price and he affirmed it was the amount he asked me and that I understood wrongly. I am not used to complain, I am gold or pltinium member of accor hotels or years. But I hould have stayed there during a bad day.

Dear guest, thank you so much for taking your time to write a review about your recent stay with us - only with feedback such as yours can we constantly check on what is going well and where things can be improved and we are so sorry that we were not able to make you a raving fan of our hotel and services. We will follow up on all points and make sure we improve our levels of service where we can. We hope to welcome you back again in the future, we would be delighted to provide you with the perfect stay. Best wishes from the Mercure team

This Hotel is not my Choice in Berlin anymore

TripAdvisor rating 4.0/5

scibb Business - 18/06/2019 TripAdvisor review

Air-condition not working sufficent, shower water turns warm and cold by itself, room (privilige type & price) not clean. I used to be a good customer and Le Club Platinum Card holder, now I'm down to Silver... In my opinion the Mercure standard is not what it used to be.

Dear guest, thank you very much for your review and detailed feedback. We are so sorry we did not meet your expectations and were not able to make you a raving fan of our hotel. We will follow up on every point mentioned. Please rest assured that we can do better than that, something we would love to prove to you in the future. We hope you will visit us again soon. Best wishes from the Mercure team

Home away from home.....!

Customer review rating 4.6/5

Karl D. Families - 26/12/2018 Confirmed reviews ALL

As usual, all staff very efficient and friendly. The standards and services high, value for money.

Great

Customer review rating 4.6/5

Daniel K. Families - 03/12/2018 Confirmed reviews ALL

Very nice. Clean rooms. Excellent breakfast!

Always a pleasure to stay in this hotel

Customer review rating 4.6/5

Michael H. Friends - 04/11/2018 Confirmed reviews ALL

Clean, comfortable, great service and good atmosphere.

Dear Mr. H., Thank you very much for your lovely compliments and feedback. The teams will be over the moon receiving your praise, it is a great motivation! We couldn't have asked for a better recommendation and hope to welcome you back again soon. Kind regards Diana Haaken Ass. Front Office Manager _____________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ______________________________________________ T +49 (0) 30 62780-0 F +49 (0) 30 62… E-Mail : h1… mercure.com / accorhotels.com

Excellent service people

Customer review rating 4.6/5

It W. B. N. T. M. S. B. R. I. M. A. A. F. G. Business - 01/11/2018 Confirmed reviews ALL

Good room. Excellente service. Average food.

Dear Mr G., Thank you so much for taking your time to provide us with the feedback we urgently need to see where things to well and our guests enjoy their stay and to also see where we can work towards improving ourselves. We are very happy to read that you enjoyed your stay in general. We hope you will visit us again soon. Kind regards Diana Haaken Ass. Front Office Manager _____________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ______________________________________________ T +49 (0) 30 62780-0 F +49 (0) 30 62… E-Mail : h1… mercure.com / accorhotels.com

A Wonderful Experience

Customer review rating 4.6/5

David A. Solo - 19/09/2018 Confirmed reviews ALL

As always, the Mercure Hotel Berlin Tempelhof has provided me with a wonderful experience in Berlin. Every member of the staff is helpful and courteous, and strives to make my stay a lovely experience. I love staying at this hotel, and look forward to my next visit in April.

Dear David, Thank you so much for your review and kind remarks about your recent stay! Great you gave us the "full points" and we shared your feedback with the whole crew with pleasure. I guess this will a good motivation to keep on giving a hundred percent for our guests every day! We are all looking forward to seeing you again - in April at the latest. Take care and best regards from the entire team. Sincerely yours, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Great neighbourhood

TripAdvisor rating 4.0/5

Suzanna99 Friends getaway - 16/08/2018 TripAdvisor review

We were made to feel very special and had a nice couple of days. The rooms were clean, comfortable and quite spacious.We had new mattresses, but they were very firm. The hotel has a distinct 80s feeling. The a/c system I doubt has been updated since then and is noisy and struggles on hot days. Trendy area around Rathaus Neukolln U Bahn.

Well-appointed hotel in teh

TripAdvisor rating 4.0/5

Destination579295 Couples - 26/07/2018 TripAdvisor review

Friendly, helpful staff.Good sized rooms with all you'd expect. Clean and like the idea of skipping a clean and donating to a good cause. Limited menu, but there is so much around it probably does not pay them to have anything more

Quiet and pleasant

Customer review rating 4.6/5

Fs Business - 12/07/2018 Confirmed reviews ALL

I very much appreciated the kindness of the staff. Also, it was very useful for me to have peace and quiet in my room, as I used the space for work on the weekend.

Dear Florent S., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback and this has been shared to the entire team with pleasure, especially as you have stayed with us that long. Already today we are looking forward to welcoming you again and wish you, so far, all the best. Kind regards, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Excellent Hotel- Very Welcoming

Customer review rating 4.6/5

Alan H. Families - 14/06/2018 Confirmed reviews ALL

Used this hotel on previous visits to Berlin. Hotel staff always courteous and efficient welcoming back a previous visitor.

Dear Alan H., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin Tempelhof. It is always a pleasure to receive positive feedback. Especially your kind remarks about our employees we forwarded to the entire team with pleasure! Thank you so much! Already today we are looking forward to welcoming you with us once again and wish you, so far, all the best. Kind regards, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Very helpful staff

Customer review rating 4.6/5

Mrs G. D. Friends - 04/06/2018 Confirmed reviews ALL

My Goddaughter was getting married and everyone in the hotel helped to make it a special day. My only criticism was that I was not able to adjust the airconditioning low enough. 19.5 degrees too hot! It was 31 degrees on my last day!!

Dear Gillian D., Thank you so much for your kind rating and the feedback regarding your stay with us. We appreciate that you enjoyed the time with uns and forwarded your compliments about our staff to the whole team with pleasure! Nonetheless we would like to apologize for the inconvenience caused from the temperature in your room. Actually we had an issue which air condition at the end of your stay which fortunately could be fixed at the end. We would be pleased to welcome you again at our hotel during your next trip to Berlin and wish you, so far, all the best. Kind regards, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Excellent

Customer review rating 4.6/5

Gladson V. M. Families - 31/05/2018 Confirmed reviews ALL

From Check in until check out I liked the professionalism of your staff. Receptionist are excellent, they explain each and everything perfectly. We had a lunch in restaurant & your F&B staffs are really good and service oriented. My overall experience is fantastic. Hence I booked the hotel again on June 2nd.

Dear Mr. Gladson Vinaya K., Thank you so much for your lovely review and detailed comments! The teams will be over the moon receiving your praise, it is a great motivation! We couldn't have asked for a better recommendation. We are always happy to see you again and wish you a nice stay! Kind regards Diana Haaken Ass. Front Office Manager _____________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstraße 214-216 D-12049 Berlin ______________________________________________ T +49 (0) 30 62780-0 F +49 (0) 30 62… E-Mail : h1… mercure.com / accorhotels.com

Nothing is too much trouble

Customer review rating 4.6/5

Michael H. Friends - 31/05/2018 Confirmed reviews ALL

This hotel is convenient to the airport with easy access to the public transport system. It is clean, comfortable and quiet. The staff are all polite and helpful and it is always a pleasure to stay here.

Dear Michael H., Thank you once again for your kind feedback and "full point rating" after your recent stay! I really appreciate your comments and the time you have taken both to write us an email and completing the survey! Please sent our warmest regards to your wife and the rest of the party, too! We are all looking forward to welcoming you again with us - in October at the latest! Best regards, Thorsten Saenger Front Office Manager ________________________________________ MERCURE HOTEL BERLIN TEMPELHOF Curator Hotelbetriebsgesellschaft Berlin mbH Hermannstrasse 214-216 D-12049 Berlin ________________________________________ T +49 (0) 30 62… F +49 (0) 30 62… E-Mail : Th… mercure.com / accorhotels.com

Great location but losing its appeal

TripAdvisor rating 4.0/5

rwarrington Family - 31/05/2018 TripAdvisor review

The Mercure Templehof was a surprise in some ways. it was the staff that ensured the good visit we had to Berlin, the front desk staff couldn’t do enough for your visit and helped in many ways such as restaurant suggestions, extra help with translation and ways of helping with a handicapped father in tow. Thank you to all. The location is great so close to the Ubahn, but the appeal to the hotel is losing ground to the neighbourhood growth, as vendors, and new ethnic cultures to the city, it overwhelms the conveinent location and the hotel front to the point that, the hotel gets lost in it. Embrace the cultural change to the neighbourhood or try to separate it more onto itself on the side street, with easier pick up and drop off access to the front doors.

Dear rwarrington, Thank you very much for your rating and remarks about your stay. Especially your comments about our staff we forwarded to all the colleagues with pleasure! This feedback is a great motivation for everybody to go ahead with a proper service. It would be a pleasure to welcoming you back again once despite the local conditions which cannot be changed. Take care and have a pleasant weekend. Kind regards form the Mercure team

Excellent

TripAdvisor rating 4.0/5

M0rwenna Friends getaway - 31/05/2018 TripAdvisor review

Very good service from all the staff. Immaculately clean. Well situated for Uban stations. The staff could not have been more helpful. I highly recommend this hotel for its service and friendly staff.

Dear M0rwenna, Thank you so much for your lovely review and detailed comments! The teams will be over the moon receiving your praise, it is a great motivation! Your review will help future guests big time when wanting to travel to Berlin, no matter if leisure or business. We couldn't have asked for a better recommendation and hope to welcome you back again soon and we wish you a nice weekend! Kind regards from the Mercure team
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in berlin