Mercure Hotel Berlin Tempelhof 4 stars

Customer review rating (ALL Rating) 4.5/5 1,284 reviews

Mercure Hotel Berlin Tempelhof - Image 1
Mercure Hotel Berlin Tempelhof - Image 2
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Description

Hotel extras

  • Hotel rooms are 24 m² or larger

  • Floor with ten meeting rooms in different sizes

  • Very good public transport connections to the city center

  • Secure parking in the parking garage

  • Excellent breakfast

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Berlin Tempelhof

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 BERLIN
Germany

GPS:52.478378, 13.426339

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,284 reviews

Customer review rating 4.5/5

Richavel L. Friends - Confirmed reviews ALL

Customer review rating 5.0/5

Achim E. Couples - Confirmed reviews ALL

Customer review rating 2.0/5

Kajetan K. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for your message and for pointing out the issue regarding your invoice. Indeed, upon your arrival, it was unfortunately overlooked at reception that part of the amount had already been paid using your ALL points. This resulted in an overpayment. You kindly informed us immediately by email, which allowed us to react promptly during your stay and correct the mistake right away. We would like to sincerely apologize once again for this oversight. You are absolutely right: mistakes like this should not happen. However, in rare cases, especially during busy moments, misunderstandings can occur. We truly appreciate that you notified us so quickly and gave us the opportunity to resolve the matter immediately. Thank you also for your detailed feedback regarding your stay. We are very pleased to hear that you particularly enjoyed the room, the bathtub, and the location of our hotel. At the same time, we take your comments about the aspects that did not fully meet your expectations very seriously. We hope to welcome you back on your next visit to Berlin and to provide you with a fully satisfying 4‑star experience. Kind regards from the Mercure team

Customer review rating 4.5/5

A R. Business - Confirmed reviews ALL

Dear Guest, Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes from the Mercure team

Customer review rating 3.5/5

Sabry D. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We are pleased to hear that your stay was overall a pleasant one. At the same time, we regret that the check in process did not meet your expectations. We take your comment very seriously and will discuss it internally to further improve our service. We hope to welcome you again on a future visit with a perfectly smooth start to your stay. Kind regards from the Mercure team

Other web-users rate our hotel

  • 646 reviews 9.2/10 Location
  • 988 reviews 8/10 Room
  • 760 reviews 8.3/10 Service
  • 37 reviews 6.9/10 WiFi
  • 579 reviews 8/10 Comfort
  • 462 reviews 8.8/10 Breakfast
  • 449 reviews 7.9/10 Cleanliness
  • 202 reviews 5/10 Vibe

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