Mercure Hotel Berlin Tempelhof 4 stars

Customer review rating (ALL Rating) 4.5/5 1,263 reviews

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Mercure Hotel Berlin Tempelhof - Image 1
Mercure Hotel Berlin Tempelhof - Image 2
Mercure Hotel Berlin Tempelhof - Image 3
Mercure Hotel Berlin Tempelhof - Image 4
Hermannstrasse 214-216, Eingang Rollbergstrasse, 12049 BERLIN, Germany

Description

Hotel extras

  • Hotel rooms are 24 m² or larger

  • Floor with ten meeting rooms in different sizes

  • Very good public transport connections to the city center

  • Secure parking in the parking garage

  • Excellent breakfast

Our accommodation(s)

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Hotel location

Mercure Hotel Berlin Tempelhof

Hermannstrasse 214-216, Eingang Rollbergstrasse
12049 BERLIN
Germany

GPS:52.478378, 13.426339

Telephone
Fax +49 30 62780111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RIX

Our Rix restaurant also serves up delicious regional specialties, international cuisine and selected wines. Rix is a great place to wind down after a hard day work or sightseeing.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,263 reviews

Customer review rating 4.0/5

Juha S. Solo - Confirmed reviews ALL

Very nice staff, specially cleaning ladies. Great location.

Dear Guest, Thank you very much for your kind feedback. We are delighted to hear that you found our staff very nice, especially our housekeeping team. Your positive words mean a lot to us. We are also pleased that you enjoyed our great location. We hope to have the pleasure of welcoming you back again soon. Best wishes from the Mercure team

Customer review rating 4.0/5

Aulis T. L. Families - Confirmed reviews ALL

Maybe already 10 times in this hotel. Clean hotel where all is working well.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best wishes from the Mercure team

Customer review rating 3.0/5

Ian M. Business - Confirmed reviews ALL

Breakfast, Lobby, and Front Desk staff are all quite good. Rooms are pretty standard and a bit dated, but comfortable. Maintenance is challenged. Power outlets are sufficiently old that they may not work with your adapter (didn’t with mine). Prices were steep for quality and 25 Euro for breakfast is nuts despite the good quality of the offerings. This price is likely as a result of the fact that there are no good options in the rough neighborhood. Police presence and action in the area was very high at any time of day I took note. If you’re in the area for a conference and Estrel is booked-out, this is a strong option that would not be interesting otherwise. Strongly recommended in the former case.

Dear Guest, Thank you for sharing your impressions with us. We are pleased to hear that you experienced friendly service throughout breakfast, the lobby, and the reception. We are also glad that you found the room comfortable, even if the furnishings are somewhat standard and showing signs of age. At the same time, we regret that certain aspects did not meet your expectations. Your comments regarding maintenance, the condition of the sockets, and the room facilities are very valuable to us, and we will review these points internally to improve them. We also appreciate your feedback on our pricing and breakfast. We understand your perspective, and your remarks will be taken into account as we continue to evaluate our offerings. The increased police presence in the surrounding area is outside our control, but we thank you for mentioning it, as it may be helpful for other travelers. We are pleased that you consider our hotel a good option when attending a conference nearby, especially if the Estrel is fully booked. We hope to welcome you again in the future and offer you a more seamless overall experience. Best wishes from the Mercure team

Customer review rating 3.5/5

Jim K. Families - Confirmed reviews ALL

Stay was good, road noise was very loud, bar and reception staff inexperienced, house keeping staff good. Wi-Fiona poor

Dear Guest, Thank you for sharing your impressions with us. We are glad to hear that your stay was overall good and that you were satisfied with our housekeeping service. At the same time, we regret that the street noise affected your stay. For future visits, we will gladly try to allocate a quieter room facing the courtyard, depending on availability. We also appreciate your feedback regarding the Wi‑Fi as well as the experience level of our bar and reception staff. Your comments are very valuable to us, and we will address these points internally to further improve our service quality. We hope to welcome you again in the future and provide you with an even more pleasant overall experience. Best wishes from the Mercure team

Customer review rating 4.5/5

Janice R. Couples - Confirmed reviews ALL

We have stayed here many times due to the location we require. Clean comfortable and accommodating staff

Dear Guest, Thank you very much for choosing to stay with us again and for sharing your feedback. We are delighted to hear that our location is convenient for you and that you have enjoyed several stays with us already. We truly appreciate your kind words regarding the cleanliness, comfort, and the courteous service provided by our team. We look forward to welcoming you back on your next visit. Best wishes from the Mercure team

Other web-users rate our hotel

  • 671 reviews 9.1/10 Location
  • 1,030 reviews 7.9/10 Room
  • 775 reviews 8.4/10 Service
  • 52 reviews 5.3/10 WiFi
  • 612 reviews 8/10 Comfort
  • 488 reviews 8.8/10 Breakfast
  • 462 reviews 8/10 Cleanliness
  • 208 reviews 4.9/10 Vibe

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