Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 stars

Customer review rating (ALL Rating) 4.6/5 1,190 reviews

Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 1
Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 2
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Mercure Hotel & Residenz Berlin Checkpoint Charlie - Image 4

Description

Hotel extras

  • Green Key sustainability certification

  • Suites and rooms from 30 - 80 m², many with balcony or terrace

  • A few steps away from Checkpoint Charlie, Friedrichstrasse & Gendarmenmarkt

  • Complete non-smoking hotel (partly with balcony/terrace)

  • RELAX food, drinks & you. Wine, cold cuts and snacks

Our accommodation(s)

Hotel location

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Germany

GPS:52.508738, 13.393399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

RELAX - FOOD, DRINKS AND YOU

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,190 reviews

Customer review rating 5.0/5

Jane S. Families - Confirmed reviews ALL

We stayed here for 4 nights for my son 21st birthday its a lovely hotel and its based in walking distance to everything

Dear Jane S., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager

Customer review rating 4.0/5

Umut C. K. Families - Confirmed reviews ALL

- Good breakfast - Big rooms and cleaned everyday - Good Location - Help full Staff - Breakfast room is small, you may have to wait - Hotel may be aging down

Dear Umut C. K., Thank you very much for your visit and for taking the time to review your stay with us. I am very pleased that you rated us highly in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager

Customer review rating 4.5/5

Alphonse J. Y. Friends - Confirmed reviews ALL

Good location, good service

Dear Alphonse J. Y., Thank you very much for your visit and for taking the time to review your stay with us. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The top rating and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager

Customer review rating 5.0/5

Lore S. Business - Confirmed reviews ALL

Great location and excellent breakfast. Very friendly and helpful staff. Lovely interior.

Dear Lore S., Thank you so much for your visit. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top review and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Jessica Matschke General Manager

Customer review rating 4.0/5

Mccarron P. Families - Confirmed reviews ALL

Hotel was lovely. Very clean and very friendly staff. Location for us was a little out of area for the restaurants and bars, but very close to Checkpoint Charlie.

Dear P. McCarron, We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. It is rewarding for us to know when our hotel property and services leave you satisfied and to receive respective ratings and great remarks on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. On a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jessica Matschke General Manager

Other web-users rate our hotel

  • 1,136 reviews 9.5/10 Location
  • 1,384 reviews 8.2/10 Room
  • 996 reviews 8.5/10 Service
  • 34 reviews 4/10 WiFi
  • 1,008 reviews 8.5/10 Comfort
  • 569 reviews 8.3/10 Breakfast
  • 412 reviews 7/10 Cleanliness
  • 248 reviews 6.4/10 Amenities

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