Mercure Hotel & Residenz Berlin Checkpoint Charlie

Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 stars

Customer review rating (ALL Rating) 4.6/5 1,917 reviews

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Hotel extras

  • An ALLSAFE-certified hotel

  • Suites and rooms from 30 - 80 m², many with balcony or terrace

  • A few steps away from Checkpoint Charlie, Friedrichstrasse & Gendarmenmarkt

  • Complete non-smoking hotel (partly with balcony/terrace)

  • RELAX food, drinks & you. Wine, cold cuts and snacks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117 BERLIN
Germany

GPS:52.508738, 13.393399

Telephone +49 30 206320

Fax +49 30 20632111

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. It's all in the name: Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.

Our accommodation(s)

At our 4-star Mercure Hotel & Residenz Berlin Checkpoint Charlie, you can choose between Single Rooms, Large Rooms, Privilege Rooms, Apartments and Privilege Suites. All 139 rooms are air conditioned and have WIFI Visit us with your children and save money: One child aged up to 11 years can stay in your room and receive breakfast - both free of charge. Children also receive a 50% discount on the price of breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,917 reviews

TripAdvisor Rating  4.5/5  3,840 reviews

Well located near Checkpoint Charlie, in a quiet street with restaurants nearby

TripAdvisor rating 4.0/5

PauloBaptista Families - TripAdvisor review

The room was very spacious (we were 3 adults in one room), but still the area was great, also with a long balcony. Nothing to complain about. Breakfast was also good. The price charged for the garage is exaggerated: 25€ per night. I saved money by leaving the car in front of the hotel, paying at the parking meter only the hours before 22:00 and after 08:00 next day. An important information: the last floor is not serviced by elevator. Beware if you bring luggage, you have to carry it by stair one level.

Great Location

Customer review rating 4.0/5

Raymond Solo - Confirmed reviews ALL

The hotel is very well located for the places I wanted to visit and the staff were friendly and helpful. The only room available was a very large room and included a kitchenette, which I didn’t need, but no crockery or cutlery were provided, except for some mugs and glasses. Overall I had a very pleasant stay

Dear Mr. R., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Friendly staff

Customer review rating 4.5/5

Colin Couples - Confirmed reviews ALL

Enjoyed stay, good room, friendly staff who responded positively to requests.

Dear Mr. B., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel & Residenz Berlin Checkpoint Charlie, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

Good stay, excellent staff

Customer review rating 4.5/5

Gabriela Business - Confirmed reviews ALL

Everyone was extremely kind and supportive. Thanks for so an excellent service!

Dear Ms. R., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the lovely remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

excellent location

Customer review rating 4.5/5

Davie G. Couples - Confirmed reviews ALL

great room and stay with the exception of the outside terrace being closed at 8-30pm one night

Dear Mr. g., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com

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Other web-users rate our hotel

  • 1,180 reviews 9.5/10 Location
  • 1,569 reviews 8.3/10 Room
  • 1,211 reviews 8.5/10 Service
  • 40 reviews 8.4/10 WiFi
  • 1,004 reviews 8.5/10 Comfort
  • 858 reviews 8.9/10 Breakfast
  • 478 reviews 6.5/10 Cleanliness

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