Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 stars
Customer review rating (ALL Rating) 4.6/5 1,384 reviews
ALLSAFE approved hotel
An ALLSAFE-certified hotel
Suites and rooms from 30 - 80 m², many with balcony or terrace
A few steps away from Checkpoint Charlie, Friedrichstrasse & Gendarmenmarkt
Complete non-smoking hotel (partly with balcony/terrace)
RELAX food, drinks & you. Wine, cold cuts and snacks
Schuetzenstrasse 11
10117 BERLIN
Germany
Kochstrasse: M129 Kochstrasse
Leipziger Strasse: 148 Leipz./Fried.str
S9, S5: S9, S5 FRIEDRICHSTRASSE
U2: U2 STADTMITTE
U6: U6 KOCHSTRASSE
BERLIN TEGEL At 11km / 6.84 miles
SCHOENEFELD At 29km / 18.02 miles
DREICK TREPTOW At 15km / 9.32 miles
PRENZLAUER CHAUSEE At 10.9km / 6.77 miles
TEMPELHOFER DAMM At 4.9km / 3.04 miles
BERLIN OSTBAHNOF At 6km / 3.73 miles
S-BAHN FRIEDRICHSTR At 1.7km / 1.06 miles
GPS:52.508738, 13.393399
Check-in from - Check out up to
RELAX - Food, Drinks & You. It's all in the name: Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.
Buns are called "Schrippen" in Berlin - they belong to our breakfast buffet with fresh offers, weekdays from 6:30 a.m. to your heart's content! Breakfast can be served in the room upon request.
At our 4-star Mercure Hotel & Residenz Berlin Checkpoint Charlie, you can choose between Single Rooms, Large Rooms, Privilege Rooms, Apartments and Privilege Suites. All 139 rooms are air conditioned and have WIFI Visit us with your children and save money: One child aged up to 11 years can stay in your room and receive breakfast - both free of charge. Children also receive a 50% discount on the price of breakfast.
100% genuine reviews from our guests
Find out moreCustomer review rating 5.0/5
Kaija Couples - Confirmed reviews ALL
The hotel was near Checkpoint Charlie and U-bahnhof station, however along a quiet street. Room was very clean and big. WC and bathroom separately, which was nice. Beds were comfortable. Breakfast very good and tasting. The satff was helpful and friendly. All In all pur stay was very good and we can warmly recommend the hotel.
Dear Ms M., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the location, the room, the bed and the breakfast. My team and I are looking forward to welcoming you back as our guest hopefully soon. Best regards, Jessica Matschke General Manager
Customer review rating 3.5/5
Hmmm Business - Confirmed reviews ALL
In general, my stay was fine. Courteous staff and everything you'd expect from Mercure. But the room furnishing are looking scruffy/dated/dirty. I did not want to sit on the sofa or desk chair. Breakfast is still problematic if busy.
Dear Mr W., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We do appreciate ratings as well as written feedback from our guests as it helps us improve our continuous efforts for the best service possible. Your opinion matters to us. We are very pleased about the good ratings and the praise for the location. I do acknowledge, of course, that there is still “room for improvement” in the room category. I sincerely apologise for any inconvenience and ask for your understanding for a hotel that - although still in very good condition - lacks some top modern details due to its age. However, please be assured that appropriate renovation measures are already being discussed. We all hope to welcome you as our guest soon again. Best regards, Jessica Matschke General Manager
Customer review rating 4.5/5
Anne-marie M. Couples - Confirmed reviews ALL
Great location for sights, all within walking distance. Lots of places to eat and drink close to give hotel. Close to transport links too. Staff at the hotel were very helpful & always pleasant. The breakfast was very good too.
Dear Ms M., We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the location and the breakfast. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jessica Matschke General Manager
Customer review rating 4.5/5
Simon Families - Confirmed reviews ALL
Very happy due to covid that my deposit was secured until we were finally able to travel - very good from the hotel
Dear Mr W., We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the great remarks on the room size and the location. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Jessica Matschke General Manager
Customer review rating 3.5/5
Anonymous Business - Confirmed reviews ALL
Second time at this hotel where the bathroom wasn‘t very clean. Dried stains on the hotel seat, hair in the sink, towels smelling not fresh
Dear Mr. L., I would like to offer my sincere apologies for the problems regarding the house-keeping again. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Jessica Matschke General Manager Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 www.mercure.com www.all.com
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