ibis budget Berlin City Potsdamer Platz 1.5 stars

Central location, walking distance from all central points, super clean rooms, great service general. Would definitely visit again!

The room we were assigned had a really bad smell. We quickly realized that it came from the shower drain and it did not go away even after showering. We had checked-in in the early afternoon and, since we were exhausted, we took a nap shortly after. Both of us could barely sleep though: it wasn't just the shower drain that had a bad smell, it was also the bed. It looked clean, but there was an unbearable stench that was probably finding its way through the clean sheets. What made it even worse was that there was a lot of construction noise in the hotel - I suppose it was coming from one of the rooms near ours. After our "nap" I decided to tell the receptionist about our problem, he said he would check the shower drain while we were away. When we came back he apologized and gave us a different room, which was ok and the reason I am rating 5/10 instead of 1/10. Minor inconveniences can definitely happen, but the smell in that room was so bad that any housekeeper should have noticed and done something about it. The bed in the first room also had a really bad smell and, to me, is indicative of poor hygiene.

Everything was clean and simple. Check-in and check-out were easy. The hotel staff was very kind and helpful. Room was nice had everything we needed. Beds were a bit hard.

Close walk to transport routes & sightseeing locations. Was quiet and comfortable.

Good location, very friendly staff, clean rooms. Me and my elderly father both enjoyed the hotel.

Had an enjoyable stay, the hotel was a good place to stay and in a great central location. Breakfast was really good value (paid in advance with booking) and got the day off to a good start. Room was very suitable and in a clean fresh condition. The only slight downside was there seemed to be no central area to sit and relax with a coffee.

Polite helpful staff, everything ran smoothly though a few things could be better like a helpful explanation leaflet on what the buttons are to press with women on by the door and bed. Check out was at 12 but at about 9am a cleaner let herself into my room while I was half dressed which shouldn't have happened. The room was very hot and I didn't know how to turn heating off so had to sleep with the window open.

Everything was perfect-wonderful breakfast, clean hotel.

Stayed for 4 nights, hotel was in a great location, all the staff were very friendly and helpfull

I was very happy during my week at the hotel. Super clean and very friendly staff. Only complaint was with boring breakfast.

Stayed here for 4 nights, hotel is in a great location and the staff were brilliant, we would definately stay here again, hotel is only a 5 minute walk to the nearest station and only a 10 minute walk into the centre of Berlin, rooms are small but adequate and no noise can be heard from other rooms or outside which meant a great nights sleep after exploring Berlin,

I stayed at Ibis Potsdamer Platz last year for ITB, and afterwards I wrote to Customer services as I thought I had left some items in the room. I NEVER got a response. This year, I wrote to you to ask what your cancellation policy was, since ITB was cancelled. I NEVER got a response. The hotel is absolutely fine, considering the price you pay, but your customers services clearly do not even exist. Shame on you

Great location and clean, comfortable rooms for a fair price.

The room was not very clean and the bathroom smell bad. We could heard noises from the corridor and adjacent rooms. The bed was not very comfortable. The check-in and check-out were very smooth and the overall service from the employees was great.

We had a 3 night stay in this city centre budget hotel. The hotel was very clean, and towels changed as required. Our room was probably what I expected for the money, with few amenities - but that's what you know you're coming to on a budget hotel I guess - although I'd rather have a kettle than a TV in the room! It was overall surprisingly quiet even at night considering it was very busy during our stay. Breakfast was more than adequate, and decent enough value for money. I'd happily use this hotel again