ibis Styles Berlin Treptow

ibis Styles Berlin Treptow

Customer review rating (ALL Rating) 3.8/5 355 reviews

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Hotel extras

  • Newly renovated, the hotel presents itself in the colors of Berlin

  • Schöneweide S-Bahn station is reachable within walking distance in 5min

  • Quietly located, directly on the Spree

  • Free WIFI available in all areas of the hotel.

  • Breakfast restaurant and terrace with Spree view

ALLSAFE approved hotel

Hotel location

ibis Styles Berlin Treptow

Spreestrasse 14
12439 BERLIN
Germany

GPS:52.458925, 13.513098

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT Non contractual photo

In our cozy restaurant with a terrace and a view of the Spree, we offer our breakfast for the perfect start to the day.

Our accommodation(s)

Our inviting rooms with modern design and warm colors have a comfortable bed and functional bathroom ? everything you need for a pleasant stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  355 reviews

TripAdvisor Rating  4.0/5  629 reviews

Rude, unhelpful staff

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

On arrival at the hotel we were greeted quite rudely by the receptionist. The room itself was generally fine, and we had a lovely view of the river, but there was nowhere to store clothes and all the cupboards were locked. The pillows were so thin that I suffered with back issues after our first night. When we asked for additional pillows we were told that there was a spare in the "unlocked" cupboards in our room, which turned out to be incorrect. We were provided with one additional pillow between two rooms (four people) and the receptionist seemed unhappy at having to do that. Our key cards stopped working every day so we had to keep getting them fixed but the lack of security checks upon requesting a new or updated key card was concerning. The handle also fell off the door to our room on the last day, which we felt was symbolic of the quality of our stay! As mentioned, the room itself was perfectly nice but the hotel was let down by its staff and the service.

Dear Eleanor W., Thank you for taking the time to tell us about your experience at the ibis Styles Berlin Treptow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mario Clauhs Resident Manager

Ok stay

Customer review rating 3.5/5

Jørgen K. Friends - Confirmed reviews ALL

Cleaning of room is so so, else a Nice hotel

A bit disapointed

Customer review rating 2.5/5

Yoann Business - Confirmed reviews ALL

Good for an Ibis. Nevertheless, i forgot my electrical teethbrush there and it has been "imediately disapeared" by the time i call back the hotel, a couple of hour after check out...

good stay

Customer review rating 5.0/5

Ginta Solo - Confirmed reviews ALL

I visited this hotel before when it was under a different name and now I was pleasantly surprised how comfortable and nice the rooms are. Don't be intimidated by the distance from the sbahn, 1 tram stop and you're there. Nice staff, tasty breakfast, clean towels every morning and a wonderful view of the Spree.

Dear Ginta Z., We very much appreciate your comments regarding your stay at the ibis Styles Berlin Treptow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario Clauhs Resident Manager

A great hotel which seems suboptimally managed

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I keep it short. The hotel is great, it is very tastefully decorated and nicely located. Still, the check-in prodecure ranks amonst the 10 most painful procedures in my personal history, and I spend 50 nights per year in hotels. Please place somebody there who is able to speak either German or English well. And do not bombard customers with pointless forms. This, in conjunction with the inability of the person in charge to communicate created an unusually awkward situation. I am not paying 200 Euros for a hotel in which the checkin does not function.

Dear Jens E., Thank you for taking the time to tell us about your experience at the ibis Styles Berlin Treptow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mario Clauhs Resident Manager

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Other web-users rate our hotel

  • 177 reviews 6.1/10 Location
  • 419 reviews 6.2/10 Room
  • 330 reviews 6.1/10 Service
  • 16 reviews 6.4/10 WiFi
  • 260 reviews 9.3/10 Breakfast
  • 217 reviews 3.4/10 Comfort
  • 176 reviews 4.7/10 Cleanliness
  • 114 reviews 8.8/10 Vibe

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