Dear Charles, We thank you for taking the time to provide us with your feedback. We are delighted that you found our hotel simple and convenient for your business trip. Our location near the airport and public transport links makes it easy to reach both the office and the city centre, and we are glad this worked so well for you. It is wonderful that you enjoyed your dinners at the swiss bistro and that Baptiste made your evenings run smoothly. We are also grateful for your kind words about the petite receptionist who helped you on the morning of 7th October, our team truly values being able to assist guests with local directions. We are pleased that your room felt clean, neat and well suited to your short-term needs. Our daily housekeeping and the practical layout of our rooms are designed for exactly the kind of stay you described. We also appreciate you noticing our sustainability efforts. The bamboo tumblers, the drinkable tap water and our on-request laundry service are all small steps we believe make a meaningful difference, so your recognition means a lot to us. We look forward to welcoming you back in the future. Best wishes, Lise DESBIEZ, General Manager

Dear Gerald, Please accept our sincere thanks for this kind feedback. We are delighted that our location worked so well for your business needs and that you found our team warm and welcoming. It is great to know you appreciated the quiet atmosphere and the cleanliness of your room during your stay. We hope to welcome you back for another enjoyable visit. Best wishes, Lise DESBIEZ, General Manager

Dear Robert, Thank you for taking the time to share your thoughts with us. It is a pleasure to hear that our colleagues made a positive impression with their friendly nature. That said, we are sorry that some aspects of your stay did not meet your expectations. Our television offering aims to provide a varied selection for all guests, and we are sorry if the channels weren’t to your preference. Furthermore, our rates are in line with similar properties in the area and reflect our location opposite Balexert Shopping Centre and just minutes from the airport. Nonetheless, it is a pleasure to know that your overall time with us left a positive impression. We do hope that you will return on another occasion. Best regards, Lise DESBIEZ, General Manager

Dear Maria, We value your time and effort in providing feedback regarding your stay at our hotel. It is wonderful to know that our staff make you feel at home. As a returning guest, we are especially pleased that their friendliness continues to be a highlight of your visits. We also appreciate you recognising our recycling efforts, and we will be happy to share your kind comments with our team. We understand that our breakfast pricing did not fully meet your expectations. While we strive to offer competitive rates throughout the year, we also provide a lighter alternative with our express breakfast, featuring coffee and a croissant for CHF 5. Finally, we are pleased that you found your room clean and comfortable and that our convenient location continues to suit your needs for UN meetings, with easy access to both the bus network and the airport. We look forward to the pleasure of welcoming you back on future occasions. Kind regards, Lise DESBIEZ, General Manager

Beste Hendrikus, Fijn dat u uw feedback met ons heeft gedeeld. We zijn blij dat onze locatie tegenover het Balexert Shopping Centre u goed bevallen is. Ook fijn om te horen dat u van ons ontbijtbuffet genoten heeft en dat uw honden welkom waren bij ons. We weten hoe belangrijk het is om met het hele gezin te kunnen reizen. Onze receptioniste heeft u goed geholpen. Dat doet ons veel plezier. We geven uw compliment graag aan het team door. Graag verwelkomen we u in de toekomst opnieuw. Met vriendelijke groeten, Lise DESBIEZ, General Manager

Dear Jana, We are delighted that our location made your family trip to Cern and the UN building so easy. Our team is glad you found the reception staff helpful and pleasant, and we are happy they could arrange rooms close together for your group of six. It is great that you appreciated the free transport card and found the frequent public connections convenient, keeping your budget on track. We are also pleased you enjoyed the shopping centre right opposite the hotel. Finally, we value that you noticed our filtered water dispenser and the recyclable paper cups in the rooms, every small detail matters to us. We all look forward to seeing you again in the future. Best regards, Lise DESBIEZ, General Manager

Dear Aquilina M., We value your time and effort in providing feedback regarding your stay at our hotel. We are delighted that you found our hotel so clean and our team so kind during your second stay with us. Even our housekeeping staff left a warm impression, and we are proud that everyone you met was polite and welcoming. That said, we are sorry for the shortcoming with the seating in your room. Our standard rooms come with one chair, and we understand it can feel tight when there are two of you. Nonetheless, we are glad you appreciated our convenient location opposite the Balexert Shopping Centre and just a short bus ride from the airport. It is also great that you found the beds comfortable and that you would recommend us without hesitation. We do hope to welcome you back on a future occasion. Best wishes, Lise DESBIEZ, General Manager

Dear Gavriil, Thank you for reviewing your visit. We are sincerely sorry that some aspects of your stay did not meet your expectations. Our enclosed outdoor parking has a maximum height limit of 1.9 metres, which means that taller vehicles cannot be accommodated within the hotel car park. We understand how frustrating this must have been when you arrived with a larger van, and we regret the inconvenience it caused. Your suggestion about signage is noted, and we will keep it in mind. It would be a pleasure to welcome you again. Kind regards, Lise DESBIEZ, General Manager

Dear Dima, We are grateful for the time you took to review your recent visit. It is a pleasure to know that our team made a positive impression on you and that you found your room cleaned every day. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our breakfast buffet offers a selection of fresh items served in the Swiss bistro from 6:00 AM on weekdays and until 11:00 AM on weekends, and we regret that it did not feel complete enough for your needs. We also note your feedback regarding your arrival and accommodation, and we appreciate you sharing these impressions with us. Finaly, we are delighted that our location proved so convenient for your business trip, with easy access to the airport and nearby amenities. We hope to see you again soon. Best regards, Lise DESBIEZ, General Manager

Dear Ronald, We appreciate you sharing your comments with us. We are delighted to hear that your stay was enjoyable overall. However, we are sorry that the ease of access did not fully meet your expectations. Our hotel is situated just across from the Balexert-Pailly bus stop, served by bus line 10 from the airport, and we send complimentary public transport tickets ahead of arrival to make getting around as smooth as possible. Finally, we are glad that you found our location convenient and that your overall experience was a pleasant one. Thank you again. We look forward to welcoming you back soon. Kind regards, Lise DESBIEZ, General Manager

Dear Niamh, We are grateful for the time you took to review your recent visit. We are delighted to hear that your stay was enjoyable overall. However, we are sorry that the size of your room did not fully meet your expectations. Our standard rooms measure 15 square metres, following the ibis Budget layout, and we offer twin and triple configurations to suit different needs. Finally, our location opposite the Balexert Shopping Centre makes it easy to explore the area and enjoy our breakfast buffet. We hope to see you again in the future. Kind regards, Lise DESBIEZ, General Manager

Dear Nicola, We appreciate your thoughtful review. We are delighted that you found our location so convenient, with the Balexert Shopping Centre just across the street and everything you needed within easy reach. Our team is also glad you appreciated the free public transport card, it really does make getting around Geneva simple and enjoyable. We are pleased that your room felt clean and tidy and that the shower left such a great impression. Knowing you found the hotel to be great value makes us proud of the service we strive to deliver every day. We hope you will return for a memorable stay. Best wishes, Lise DESBIEZ, General Manager

Dear Bogdan, Thank you for choosing our hotel and for sharing your review. We are delighted to hear that your stay was enjoyable overall. It is also great that your room felt clean and modern, and we are glad you enjoyed the food and drinks available next door at Novotel Suites. However, we sincerely apologize that some aspects of your visit did not fully meet your expectations, particularly regarding the size and simplicity of the room and our food and beverage offering. We are glad, however, that you found the room clean and new. Finally, we are glad that you found our hotel to be good value and appreciated the convenient transport links during your business trip. We would love to have you return in the future. Kindest regards, Lise DESBIEZ, General Manager

Dear Chike, We are thrilled that you found your stay at ibis Budget Geneve Aeroport comfortable and that everything met your expectations. It is wonderful to know you gave us a perfect recommendation score, and we are delighted your business trip was a success. Our team works hard to offer a smooth and restful stop for every guest, and our location just steps from Balexert Shopping Centre and a short bus ride from the airport makes getting around Geneva effortless. The entire team looks forward to welcoming you back for a future visit. Kind regards, Lise DESBIEZ, General Manager

Dear Chris, We really appreciate this positive review of your recent visit. We are delighted that you found your stay comfortable and our pricing sensible. Our team is also pleased you appreciated the breakfast buffet and the quality of our beds. It is great that our location made your travel easy, with swift connections to both the city centre and the UN and WTO area. All of the team very much hope that we will have the chance to see you again very soon. Kind regards, Lise DESBIEZ, General Manager

Dear Raphael, We appreciate you sharing your comments with us. We are delighted that you found our hotel comfortable and good value for a short family stay. However, we are sorry that the room cleaning did not meet your expectations. Our team provides daily housekeeping and is always ready to assist with any concerns on the spot. Finally, we are pleased that our location made your trip easier, with the bus line to the airport and the shopping centre right across the street. We hope to have the opportunity of welcoming you back in the future. Best wishes, Lise DESBIEZ, General Manager

Dear Njomza, We appreciate you letting us know about your recent visit. We are delighted to hear that your stay was enjoyable overall. We hope to have the pleasure of seeing you on a future visit. Best regards, Lise DESBIEZ, General Manager

Dear Scott, We thank you for taking the time to provide us with your feedback. We are delighted to hear that your stay was enjoyable overall and that our staff made a good impression on you. However, we are sorry that some aspects of your stay did not meet your expectations. We understand our rooms are compact, as they follow the ibis Budget standard, though we appreciate you finding yours acceptable overall. The ease of access is something we take note of, and our reception team is always on hand to help with any guidance guests may need. Finally, we are glad that you found our location so convenient and that the nearby shopping centre proved useful during your stay. We hope to have the opportunity to welcome you again. Best wishes, Lise DESBIEZ, General Manager

Dear Hayley, Many thanks for your valuable feedback. We are delighted that you appreciated the easy online check-in process and that you found our hotel very clean. It is particularly rewarding to know that you found our team personable and polite. However, we are sorry that the firmness of the bed did not suit your preference. Our reception team is always happy to provide extra pillows or seek other solutions to help make your rest more comfortable. Nonetheless, we are glad that you found our location convenient. The free public transport tickets we provide make it easy to reach both the airport and the city centre in just a few minutes. We hope to see you again in the future. Kind regards, Lise DESBIEZ, General Manager