ibis Airport Bâle Mulhouse 3 stars

Customer review rating (ALL Rating) 4.5/5 764 reviews

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ibis Airport Bâle Mulhouse - Image 1
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17 Avenue du Gal de Gaulle, 68300 SAINT-LOUIS, France

Description

Hotel extras

  • Free airport shuttle (departure from the hotel to the airport)

  • Bar and room service snacks 24/7

  • Near public transport for getting to Basel

  • Free WIFI

  • Private paid parking with direct access to the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Standard Room with twin beds

Photo out of - Standard Room with twin beds

The practical and comfortable ibis rooms are perfect for work or relaxation, and offer everything you need to enjoy your stay: 2 beds with duvets, large desk, Internet, TV with all the main channels and a pleasant bathroom.

  • Views:

    City View or Courtyard View

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Twin bed(s) x2

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Double Glazing
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 2 x Twin bed(s)
  • Views: City View or Courtyard View
See availabilities

This practical and inviting ibis room has everything you need to enjoy your stay: a double bed and twin beds, a desk, Internet, TV with all the main channels and a bathroom.

Max. number of persons
4
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x4

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Flexible showerhead
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Alarm clock
  • Double Glazing

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

ibis Airport Bâle Mulhouse

17 Avenue du Gal de Gaulle
68300 SAINT-LOUIS
France

GPS:47.585333, 7.562188

Telephone
Fax +33 3 89 69 45 03

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 65 rooms
  • 3 rooms for people with reduced mobility
  • 65 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Catering

One Bar

Breakfast

  • Buffet
  • Express

Business

One Meeting room

Business Center

  • Business center is wheelchair accessible
  • Near the property
  • Indoor parking
  • Private
  • 40 parking spaces
  • Max Limited Height: 1.85 m / 6.07 ft

  • Parking pricing: 12.00 € 12 EUR Per day
  • Parking for a month
  • Parking for a week

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking

Accessibility

  • Elevators
  • Accessible parking

BAR

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

The Bar: a friendly place to get together at any time of day.

Start your day with out delicious breakfast buffet, served from 6:30 a.m. to 10 a.m. on weekdays and 7 a.m. to 10:30 a.m. at the weekend. It offers a variety of fresh products including pastries, eggs, cold cuts, and much more.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  764 reviews

Customer review rating 5.0/5

Colin K. Business - Confirmed reviews ALL

Dear Colin, Thank you for your kind feedback! We are delighted to hear that you enjoyed your comfortable stay and appreciated our complimentary airport shuttle. We will be sure to share your kind words with Luna. Kind regards, **Team ibis Bâle Airport Mulhouse**

Customer review rating 4.0/5

Pamela S. Families - Confirmed reviews ALL

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our free shuttle for the airport (even soon in the morning). We hope to see you again very soon, Kind regards, All the team of Ibis Saint-Louis

Customer review rating 4.0/5

Eilidh C. Solo - Confirmed reviews ALL

Customer review rating 3.5/5

Iulia N. Solo - Confirmed reviews ALL

Hello, Thank you for taking the time to share your feedback. We are pleased that you appreciated our convenient location near the airport and our shuttle service. We also take note of your comments regarding our services and staff, as they help us identify areas for improvement. We hope to have the pleasure of welcoming you again in the future. The reception

Customer review rating 4.5/5

Michael M. Couples - Confirmed reviews ALL

Thank you very much for your wonderful 9/10 rating! 😊 We are delighted to hear that you received such friendly and helpful service from our reception team, especially with arranging your taxi to the airport. We will be sure to share your kind words with our colleague. We hope to have the pleasure of welcoming you back again soon!

Dear Colin, Thank you for your kind feedback! We are delighted to hear that you enjoyed your comfortable stay and appreciated our complimentary airport shuttle. We will be sure to share your kind words with Luna. Kind regards, **Team ibis Bâle Airport Mulhouse**

Customer review rating 4.0/5

Pamela S. Families - Confirmed reviews ALL

I liked that a shuttle was available to the airport in the very early morning as our flight was at 0600

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our free shuttle for the airport (even soon in the morning). We hope to see you again very soon, Kind regards, All the team of Ibis Saint-Louis

Customer review rating 4.0/5

Eilidh C. Solo - Confirmed reviews ALL

Handy hotel for a night before a flight from Basel Airport. Room had everything I needed - hangers, desk, comfortable bed, decent lighting, good shower and bathroom. Small but exactly as needed, fine for 1-2 people. Staff were helpful and the free airport shuttle was a great add on - driver was early and friendly and shuttle was fast and dropped me right at departures.

Customer review rating 3.5/5

Iulia N. Solo - Confirmed reviews ALL

Conveniently close to airport, shutle available. Bare minimum facilities and service support from staff.

Hello, Thank you for taking the time to share your feedback. We are pleased that you appreciated our convenient location near the airport and our shuttle service. We also take note of your comments regarding our services and staff, as they help us identify areas for improvement. We hope to have the pleasure of welcoming you again in the future. The reception

Customer review rating 4.5/5

Michael M. Couples - Confirmed reviews ALL

Wonderful service by your colleague on reception when we checked in and organising our taxi to the airport.

Thank you very much for your wonderful 9/10 rating! 😊 We are delighted to hear that you received such friendly and helpful service from our reception team, especially with arranging your taxi to the airport. We will be sure to share your kind words with our colleague. We hope to have the pleasure of welcoming you back again soon!

Customer review rating 5.0/5

Ole R. S. Business - Confirmed reviews ALL

I arrived around 20:30 without a reservation, but the clerk helped me out super professionally, found my AllAccor number, got the right price for me, helped me out with a restaurant choice close by.

Thank you very much for your wonderful 10/10 rating! 😊 We are delighted to hear that you received such professional and helpful assistance from our reception team, especially with your last-minute arrival. We’re pleased that we could help you with your All Accor membership, find the right rate, and recommend a nearby restaurant. Your kind words mean a lot to us and will certainly be shared with our team. We look forward to welcoming you back on your next visit!

Customer review rating 5.0/5

Philip R. Solo - Confirmed reviews ALL

Simple, easy and all of a very good standard. Receptionist Miriam was first class. The hotel was beautifully clean, has good restaurant just opposite, is close to the airport and has a free shuttle…..from 4am, ideal for my 6.15 flight.

Dear Mr. R., Thank you very much for your kind review. We are delighted to hear that you appreciated the cleanliness, our location, the free airport shuttle service, and especially Miriam’s warm and professional service. We look forward to welcoming you again on your next visit. Kind regards, Team ibis Basel Airport Mulhouse

Customer review rating 4.0/5

Nigel R. Couples - Confirmed reviews ALL

Polite receptionist. Clean room Idal for a stop over. Garage a big plus.

Hello, Thank you so much for your 8/10 rating and your kind comment. We are delighted that you appreciated the warm welcome from our team, the cleanliness of your room, and its comfort for a stopover. We are also happy that our garage was a real plus during your stay. We look forward to welcoming you again on your next stopover! Best regards, The Reception

Customer review rating 1.5/5

Josefin S. Business - Confirmed reviews ALL

My room had ants. When I got to work (supplier visit) and opened my backpack it was full of them.

Hello, Thank you for taking the time to share your experience with us, and we are sincerely sorry for this situation. Having ants in a room, and especially finding them later in your personal belongings, is obviously very unpleasant and does not meet our standards. We take your report very seriously and will strengthen checks in the affected room to quickly identify and address the source of the problem. We apologize for this inconvenience and hope to have the opportunity to welcome you again under better circumstances. Best regards, The Management

Customer review rating 5.0/5

Inmaculada S. M. P. Friends - Confirmed reviews ALL

Kind stuff, convenient location, good breakfast, quick and free shuttle to airport.

Thank you for the great review of our hotel and this perfect rate! We are glad that you enjoyed your stay, the staff, the breakfast and our free shuttle from de hotel to the Airport. We hope to see you again soon. Sincerely, Valérie - Front Desk Team And all the team of Ibis Saint-Louis

Customer review rating 4.0/5

Patrick W. Couples - Confirmed reviews ALL

Very congenial and helpful staff, Great restaurant recommendation, secure and covenient parking, street noise a little distracting late at night, air system noisy, the place worked well for what we needed

Thank you very much for taking the time to share your feedback. We are delighted to hear that you appreciated the friendliness and helpfulness of our team, our restaurant recommendation, and the secure and convenient parking. We are sorry, however, that the street noise and air conditioning system were somewhat distracting during the night. We understand how important a quiet and comfortable room is, especially before an early flight, and we will take your comments into consideration. We are pleased that, overall, our hotel met your needs for your overnight stay, and we hope to have the pleasure of welcoming you again on a future visit.

Customer review rating 4.0/5

Youssef M. Business - Confirmed reviews ALL

As usual very good

Thank you for the great review of our hotel! We are glad that you enjoyed your stay. We offer you our sincerest apologies for the occasionel issues you may have experienced with the Wi-Fi. Sincerely, Valérie - Hôtel Ibis Saint-Louis

Customer review rating 4.5/5

Lars H. P. R. Couples - Confirmed reviews ALL

Friendly staff

Thank you for the great review of our hotel! We are glad that you enjoyed your stay, our team and hope to see you again very soon. Sincerely, Valérie - Hôtel Ibis Saint-Louis

Customer review rating 5.0/5

Joao P. A. C. D. C. Solo - Confirmed reviews ALL

Confortable and within walking distance to the train station, with kind and helpfull staff.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay, our staff and hope to see you again very soon. Sincerely, Valérie - Hotel Ibis Saint-Louis

Customer review rating 5.0/5

Emily W. Couples - Confirmed reviews ALL

I had a nice stay at the Ibis Aéroport Bâle Mulhouse. The taxi to the airport in the morning was very convenient. Nice breakfast & surrounding area with restaurants. The staff were friendly & helpful. The room was clean & we were very grateful for the air conditioning!

Thank you very much for your kind review! We are delighted to hear that you had a pleasant stay at ibis Aéroport Bâle Mulhouse and that you appreciated the convenient taxi service to the airport, our breakfast, and the restaurants in the surrounding area. It is wonderful to know that our friendly and helpful team contributed to making your stay enjoyable, and that you found your room clean and comfortable. We are especially pleased that the air conditioning was appreciated during your visit! We hope to have the pleasure of welcoming you back again soon.

Customer review rating 4.0/5

Fey A. Families - Confirmed reviews ALL

The rooms were clean and equipped as expected. Pricing was good and the staff was kind. Unfortunately the communication around parking was poor and inconsistent between employees, and inconsistent to signage in the garage. One employee told us to park in "public parking" in the garage which was free during the Saturday night into Sunday in which we stayed, and to NOT park in ibis spots. Due to an early flight we checked in again before heading to bed for the night, and were now told not to park in a "numbered parking spot" (which is every spot), and told us of the ibis spots outside of the "ibis Payant" gated area, and that we should park there. Before going to bed we walked the exit route, and found a sign that indicated the use of an alternate exit, which can only be reacted from the ibis spots by going against the indicated traffic direction in the garage. We originally intended to use the airport shuttle advertised on the hotel site and confirmed by email, but were informed by the desk that the shuttle would be a taxi that can only accommodate two people per room (even though one of our two booked rooms was a 4 person room, occupied in our case by 3 people), and that we could only get one shuttle ride per stay. This meant this was not an option for us, as our whole party could not be transported.

Customer review rating 1.0/5

Israel G. Couples - Confirmed reviews ALL

Poor and bad

Customer review rating 4.0/5

Euan R. Families - Confirmed reviews ALL

We had an overnight stay here and it was ideal. We were looking for somewhere for our family near the airport at the start of our holiday. The hotel was clean and modern with a nice reception. The family room was ideal with lots of space for all of us.

Dear EUAN, We very much appreciate your comments regarding your stay at the ibis Aéroport Bâle-Mulhouse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 4.5/5

Trevor W. Solo - Confirmed reviews ALL

Shame no shuttle bus running late evening, but everything else was very good.

Customer review rating 4.5/5

Yury B. Business - Confirmed reviews ALL

It was awesome for a short stay while waiting for the flight the next day. One reservation, though, is a very slow and unstable InterNet connection.

Hello, Thank you very much for your excellent 9/10 rating and for your positive feedback. We are delighted to hear that our hotel met your expectations during your short stopover and that you appreciated our team's hospitality as well as our excellent value for money. Your kind words will be shared with our staff, who will be pleased to receive them. We also appreciate your comment regarding the internet connection. We apologize for the inconvenience caused and are continuously working to improve our services in order to provide a better experience for our guests. We look forward to welcoming you again on a future visit. Kind regards, Luna Assistant General Manager

Other web-users rate our hotel

  • 644 reviews 9/10 Location
  • 622 reviews 7.2/10 Room
  • 765 reviews 9/10 Service
  • 28 reviews 4.8/10 WiFi
  • 314 reviews 7.4/10 Breakfast
  • 300 reviews 8.8/10 Cleanliness
  • 273 reviews 8.5/10 Value
  • 80 reviews 3.5/10 Amenities

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