Novotel Munich Messe Hotel 4 stars

This was my first stay in Novotel brand which end up surprisingly very well. Hotel has great location, large parking space below with access to shopping court. Staff was friendly and welcoming. Rooms tidy and clean and stylish with comfortable memory mattres. I have arrived quite late and ordered dinner via room service which charges extra £5 for delivery but the food was fresh and very tasty (Schnitzel and pumpkin soup). It took me however couple minutes to find room service menu which was basically restaurant offer printed on a4 paper with small letters offering room delivery. Breakfast had good selection of dishes and large sitting area. I would definitely come again.

I booked the room for my family. They was nicely surprised.

Overall a very good service with regard to the reception staff and the German and English speaking staff, however both during breakfast and housekeeping there was staff who was not able to understand and who did not perform well. There were also issues with a running toilet and the provision of f.ex. decaffeinated coffee and lactose free milk which was promised but not available. This had an impact on my rating.

The breakfast was quite good. Most other aspects of the hotel, unfortunately were mediocre. The rooms were cheap and note well appointed. Didn't even have drawers to put away clothes or a proper shower. Bathroom was poorly cleaned when checked in (stinky). Exercise room was spartan and low quality.

All perfect, great property

rooms are brand new, very confortable, lobby and resto are nice. Breakfast with a lot of diversity and high quality proposals staff is really guest oriented General very good feedback ! to be recommended

I enjoyed my stay, the room and hotel was clean, smelled great, breakfast was REALLY good (the selection was unmatched!) and I would most definitely stay again. Santa came when I was there, though he may have skipped my hallway. :) The only negatives to me is the softness of the sheets, they were SO scratchy. Very different from any other hotel I have stayed in, and I was also expecting a full bed but had two twins.

280€ per night and the worse bedroom assigned vomit at the head of the bed on the carpet which is disgusting. the little bench on the left when you enter the bedroom was sticky and this is disgusting as well. At this price you can do mich better ! Without compensation for all this quality issue i will never come back and make a report to customer and quality department. I come often and you gave me expensive rate for the poorest service. this is just not a acceptable at all. Next time i might go to motel in front !

Extremely satisfactory.

Very nice personal welcome, quick check-in, very clean and newly equipped room. Later excellent food at the restaurant / bar. Excellent breakfast, quick check-out.

Great Hotel

This hotel is just a few minutes from Marienplatz and although rooms are simple absolutely everything you could need, plenty of hanging space, comfortable bed, great complimentary breakfast and the nice addition of complimentary mini bar that contained water, juice, coca cola and a couple of beers. Staff really helpful - could not fault great value all round

Average stay for a Novotel. What let it down was maid service which was just average missingbghings like cups or taking do not disturb sign away. Reception staff very helpful did not use restaurant.

Everything was fine. Friendly staff, excellent food at the bar, underground parking, next to a pretty mall. The newly renovated rooms were beautiful, not your standard AccorHotels rooms. Windows can be opened.

Very pleasant experience, very good service and always well mannered and attentitive.