Novotel Munich Messe 4 stars

Customer review rating (ALL Rating) 4.5/5 1,200 reviews

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Description

Hotel extras

  • Restaurant serving Mediterranean and international cuisine

  • Car park in a public parking garage

  • Free children's room night, play areas and children's menu

  • Many restaurants and cafés in the adjacent retail-center

Our accommodation(s)

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Hotel location

Novotel Munich Messe

Willy-Brandt-Platz 1
81829 MUNICH RIEM
Germany

GPS:48.133064, 11.69264

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

NOVO2

We serve Mediterranean dishes and international specialties in our air-conditioned restaurant Novo2 Lounge, Bar and Eatery, which is open from 6.30am to 1.00am daily. The terrace is a popular spot for relaxing when the weather is fine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,200 reviews

TripAdvisor Rating  4.0/5  1,128 reviews

Bit further out but superbly convenient

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Munich was our gateway for our holiday. We originally stayed at a hotel in central Munich before travelling to other European countries. When we were planning to return to Munich, it coincided with Oktoberfest and the prices at the central hotel in Munich were overpriced. The Novotel was a welcome find. It was only 20 minutes by train from central Munich and the station was right next o the hotel. The hotel is also next to a shopping mall offering great food options and shopping. The food at the hotel was also very good. The staff were helpful. The rooms offered everything you would need. Recommend.

Dear Ms. W., Thank you very much for the great feedback after your stay in our house. We are pleased that you were satisfied with our services and that you were able to enjoy a pleasant stay in our house. We would be happy to share your feedback with everyone and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation Ma…

nice, clean, good breakfast, bed a bit firm

Customer review rating 4.0/5

Simon Business - Confirmed reviews ALL

all ok. too bad free wifi does not allow vpn (had to use hotspot). wifi does allow for streaming films.

No I don't perform marketing

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

I already rated it

Dear Ms. O., Thank you very much for the full score. We are pleased that you felt completely at home with us and that we were able to meet all of your expectations. We are happy to share your feedback with everyone and look forward to welcoming you back soon. Warm regards from Munich Maria Pfaff Guest Relation Ma…

Good hotel, poor service

Customer review rating 2.0/5

Svetlana Business - Confirmed reviews ALL

Standard kits and water are not provided on a daily basis. When I asked for toothbrush I had to go and take it myself and the toothpaste was dry as a gum. When I needed iron at first I couldn't reach the reception for one hour, then when I finally reached them they had no irons available and told me to come to reception to iron my clothes. I travel often but have never seen such a poor service in 4 stars hotel. The hotel itself is good but service is very dissatisfying.

Dear Ms. M., Thank you for your review and the open and honest words associated with it. We are very sorry that you were not satisfied with your stay in our house and that we were unable to impress you with our services. We will be happy to discuss your points as a team and assure you that something like this is not part of our standard. We would be happy if you gave us a second chance and we could welcome you back. Warm regards from Munich Maria Pfaff Guest Relation Ma…

Good location, poor in room experience

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

My room was just near construction works in the hotel. These started at 7am both days of my stay. On checkout day, while I was working in my room, I've been interrupted no less than 5 times between 8.30 and 10 am by the staff of the hotel. This is too much!

Dear Mr G., Thank you very much for your review. We are pleased that you were satisfied with the location of the hotel. We also regret that we were unable to convince you with our services. Please be assured that it was not in our interest to upset you as a valued guest. We will be happy to discuss your points as a team and assure you that this is not our standard. We would be happy if you gave us a second chance to show you that we can do better and that we can welcome you back. Warm regards from Munich Maria Pfaff Guest Relation Ma…

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Other web-users rate our hotel

  • 948 reviews 9.2/10 Location
  • 975 reviews 7.2/10 Room
  • 838 reviews 8.5/10 Service
  • 19 reviews 9.1/10 WiFi
  • 494 reviews 8.2/10 Breakfast
  • 460 reviews 6/10 Cleanliness
  • 234 reviews 3.9/10 Value
  • 156 reviews 8.9/10 Vibe

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