Novotel Munich Messe Hotel 4 stars

Huge lack of communication/knowledge so as to provide adequate assistance/service to the customers. We experienced cumulative issues. We talked about them to a manager which offered the parking... A big problem was the cleaning men who entered in the room, before the check-out time, after knocking at the door just once. He entered the room without mask (!!!) and wihtout shoes (!!!). Our children were far (unacceptable) in another room and they could have experienced the same scarrying experience.

The very best night of our holiday time. Big room, comfortable beds at a very convenient rate. Parking very close to the hotel, but quite expensive daily rate. Staff very gentle and polite, kids received a small present at check-in.

As always a nice stay during a business trip in Munich. Perfect location, beautiful room and helpful staff. I can only recommend this hotel. Even in “corona times” a good and save place to stay. I will come back.

Kurztripp

It was great!

I was staying in Munich with my wife and little daughter. Spending the night it Novotel Muenchen Messe was the right decision again. Staff is great, we do like the interior of the rooms and hotel. Also breakfast is served in the Covid situation, which we liked a lot. The underground at the front door took us to town in only 20 minutes. :o)

Traveling through Germany and Munich was a half-way point to our final destination. We wanted to be outside the city but near the autobahn for easy route the next day.

Charging of Tesla/electric car was impossible without local charging account. Please make charging option easily available for hotel guests with out local charging account. Hint hint. Many more EVs to come in the future!

The first morning the waitres poured coffee on my trousers at breakfast. She was very sorry, but it was no big deal. But it turned a very happy accident. I was instructed to hand in my trousers at the front desc. Which I did. When I got back to Novotel from the fair, my trousers were clean. The next morning I was standing in line to get into breakfast, and the woman, who the day before worked at the reception said, "You can go in Mr Smed, your colleagues are at the table". A couple of the waitresses asked "Are you ok Mr Smed?". From the incident with the trousers, I was not just a hotel guest. But some one they knew. It was great. Next time I go to the fair in München I do not hope they will pour coffee on my pants, but I hope the staff will be just as friendly and welcoming.

Thank you. Everything was very good and the staff had been very helpful. I will come back for sure if there will be another occasion.

Comfortable bed, nice room, well located. but a bit noisy if leave the window open in the night

The teams makes you feel like a VIP, without any formal kindness

Pillows need to be replaced sa they were overused and clumpsy, few visible stains on chair. Other than that room was lovely and clean and very quiet.

Overall my stay was satisfactory. However, I did experience some stomach problems which may or may not be attributed to your cleaning practices.

The hotel staff was very friendly and helpful. Their breakfast was very tasty. The hotel is a few minutes walk from restaurants, shopping, a parking garage, a subway station, and grocery stores. I would definitely stay at this hotel again.