Mama Shelter Roma

Mama Shelter Roma

Customer review rating (ALL Rating) 4.5/5 422 reviews

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Hotel extras

  • Ideally located in the heart of the city, only 15 minutes walk away from Vatican

  • Rooftop with a solarium

  • Outdoor garden bar

  • Pool in the pure Roman style

  • Spa & Fitness facilities

ALLSAFE approved hotel

Hotel location

Mama Shelter Roma

Via Luigi Rizzo 20
00136 ROMA
Italy

GPS:41.908325, 12.445316

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Because your comfort is our first priority, Mama has thought of everything in her rooms: 5-star bedding, free XXX movies & films on demand, mini-fridge... The 217 rooms at Mama Roma have all the facilities you need to have an unforgettable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  422 reviews

ratio quality price not satisfying

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

the room did not value the price no coffee no room service bar and rooftop advertised but not opened.

Ciao Samuel, Ciao Samuel, thank you for your feedback, for sure I can change your view about the value of the money, in some period our rate is pretty high but generally competitive for the service that we could give, some stardard of the brand are different rispect some other hotels but all these feedback are going to give us the possibility to improve, so..stay tuned somenthing is coming, I hope you could come to visit us and see the difference Mama loves you Francesca Dinoia Front office manager

Great experience!

Customer review rating 5.0/5

Vatanak Families - Confirmed reviews ALL

Went to spend a fews days while visiting Rome, can definitely say that it will not be the last visit. Very well located near a metro station, the service is great, rooms are spacious and nicely decorated, beds are comfy, what more can you ask for!

Great vibe and atmosphere

Customer review rating 4.5/5

Natasha Families - Confirmed reviews ALL

A great hotel with a cool vibe. Family room was big and spacious, the rooftop bar was a definite bonus to retreat to of an evening.

Ciao Natasha, Thank you for the great review and the best score you gave to our hotel! We are glad that you enjoyed your stay and everything as perfect! We hope to see you again very soon. Mama loves you! Francesca Dinoia Front Office Manager

Nice design, really good beds. Cleanliness isn't up to par.

Customer review rating 3.5/5

Kevin Business - Confirmed reviews ALL

Good stay, but cleanliness is really not up to part with the carpet in the bedroom especially needing a good vacumn.

Ciao Kevin, Thank you first of all for the review. We are glad that you liked our style and interior design. I am personally sorry for what happened with the cleanliness of the room and understand the disappointment. I am sorry we could not provide the best service and I will speak to the housekeeping manager to ask about this. I am glad you noticed the quality of our 5* bedding. Regarding your reservation, the Accor site usually tries to guarantee the best rates, external agencies work differently, but I would remind you that it is only by using the official Accor site that you can take advantage of the benefits of your partnership. Thank you very much for the suggestions regarding the restaurant explanations and I will talk to my department to make this happen. I hope to have you soon and perhaps be able to help you with a possible next reservation. Mama loves you! Francesca Dinoia Front Office Manager

Great Option for Families in Rome

Customer review rating 4.5/5

Jorge V. Families - Confirmed reviews ALL

Great location close enough to major attractions in Rome, bur far enough to be in the middle of tourist crowds. Metro is only one block away form hotel. Spacious family rooms enough for up to 4 people.

Ciao Jorge, Thank you for the great review you gave to our hotel! We are glad that you enjoyed your stay and everything as perfect ! We hope to see you again very soon. Mama loves you Francesca Dinoia Front office manager

Other web-users rate our hotel

  • 454 reviews 8.6/10 Location
  • 495 reviews 7.8/10 Room
  • 722 reviews 7.8/10 Service
  • 5 reviews 5.6/10 WiFi
  • 366 reviews 9.4/10 Vibe
  • 315 reviews 7.6/10 Food
  • 298 reviews 8.7/10 Amenities
  • 257 reviews 7.8/10 Breakfast

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