Mama Shelter Roma

Customer review rating (ALL Rating) 4.4/5 1,224 reviews

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Via Luigi Rizzo 20, 00136 ROMA, Italy

Description

Hotel extras

  • Ideally located in the heart of the city, only 15 minutes walk away from Vatican

  • Rooftop with a solarium

  • Outdoor garden bar

  • Pool in the pure Roman style

  • Spa & Fitness facilities

Our accommodation(s)

Hotel location

Mama Shelter Roma

Via Luigi Rizzo 20
00136 ROMA
Italy

GPS:41.908325, 12.445316

Telephone
Fax +39 99999999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,224 reviews

Well located and good stay

Customer review rating 4.5/5

Claudia L. Solo - Confirmed reviews ALL

The receptionists are very kind and open to answer all my questions. The walking distance from hotel to Vatican City is very convenient and budget friendly in case I do not want to purchase transportation. Walking around, I feel safe and comfortable.

Dear Claudia L., We very much appreciate your comments regarding your stay at the Mama Shelter Roma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara-front office Manager

Nice hotel, well decorated

Customer review rating 3.5/5

Thomas Families - Confirmed reviews ALL

Nice family stay in Roma, the hotel is close to Vatican but a bit far away from the city center, the building has little style, the decoration is very nice, great rooftop. The pool was closed during our stay, apparently this happens a lot, very disappointing in summer, no welcome drinks for All members (only a small juice). A bit expensive overall.

Dear Thomas, We very much appreciate your comments regarding your stay at the Mama Shelter Roma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Vitaliti Front office Manager

Great, but a pool short

Customer review rating 4.0/5

Mark Families - Confirmed reviews ALL

While my family loved the hotel, and found it to be well decorated, and well serviced by restaurants, we primarily booked it for it's swimming pool, which was the main advertising picture on the booking website we used. At check in we discovered that the pool had been out of action for months, with no return date. Accor should take responsibility for this, and pull any promotional material that includes the swimming pool as a feature until they have repaired and reopened it.

Dear Mark, Thank you for taking the time to tell us about your experience at the Mama Shelter Roma. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lara-front office Manager

great location with access to train station

Customer review rating 4.0/5

David F. A. Families - Confirmed reviews ALL

All good. Buffet breakfast too expensive for us, we paid much less throughout the rest of Europe

DearDavid, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Lara front office Manager

Amazing experience

Customer review rating 5.0/5

Lauren Families - Confirmed reviews ALL

Love staying at mama shelter! Feels like a second home ! Great staff, amazing vibes, 5 stars all Around, can’t wait to be back !

Dear Lauren, We very much appreciate your comments regarding your stay at the Mama Shelter Roma. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Vitaliti front office Manager

Other web-users rate our hotel

  • 1,101 reviews 8.6/10 Location
  • 1,407 reviews 7.8/10 Room
  • 1,895 reviews 8.4/10 Service
  • 5 reviews 9.1/10 WiFi
  • 859 reviews 7.7/10 Food
  • 834 reviews 9.4/10 Vibe
  • 777 reviews 8.3/10 Comfort
  • 726 reviews 8.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.