Mama Shelter Roma

Customer review rating (ALL Rating) 4.5/5 965 reviews

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Description

Hotel extras

  • Ideally located in the heart of the city, only 15 minutes walk away from Vatican

  • Rooftop with a solarium

  • Outdoor garden bar

  • Pool in the pure Roman style

  • Spa & Fitness facilities

Our accommodation(s)

Hotel location

Mama Shelter Roma

Via Luigi Rizzo 20
00136 ROMA
Italy

GPS:41.908325, 12.445316

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  965 reviews

Basics good, Extras not worth

Customer review rating 1.5/5

Ingo M. Families - Confirmed reviews ALL

Positive: Friendly staff, nice optic and clean beds. Negative: No sauna, no swimming pool, rooftop area not in duty, no shampoo in rooms (3 in 1 shampoo missing), no welcome drink, no upgrade to a better room standard as previously communicated!

Nice hotel, a bit noisy rooms

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Nice stay, mostly friendly and helpful staff, great location, unfortunately quite noisy rooms

Fantastic stay

Customer review rating 5.0/5

Maria H. Solo - Confirmed reviews ALL

Excellent service, great location, very clean, good food, wonderful breakfast!

Ciao Maria, Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a fantastic stay with us and that you enjoyed our excellent service, great location, cleanliness, and delicious food. It's especially rewarding to know that you found our breakfast wonderful. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic experience in the future! Best regards, Lara Vitaliti Front Office Manager

Fantastic Stay

Customer review rating 5.0/5

Romolus Families - Confirmed reviews ALL

I’m a regular at Mama’s Shelter. You won’t find friendlier staff in any other hotel in Rome. The location is great, just 5 minutes from the Metro and 15 from the Vatican. Super clean, great beds, and excellent restaurants.

Ciao! Thank you for your continued loyalty and for choosing Mama's Shelter for your stay in Rome. We're thrilled to hear that you had another fantastic experience with us. Our team works hard to provide a welcoming and friendly atmosphere, and it's wonderful to know that you appreciate their efforts. We're glad you enjoyed our convenient location, cleanliness, comfortable beds, and excellent dining options. We look forward to welcoming you back for many more memorable stays! Lara Vitaliti Front Office Manager

Amazing MAMA!!!!

Customer review rating 5.0/5

Monica M. Families - Confirmed reviews ALL

Our stay at MAMA was amazing from start to finish. We had a lot of assistance at the pre-arrival stage, with Sonia helping us out swiftly with a lot of questions I had about tours in Rome. The check in was quick and very friendly. The room was comfortable, and the beds were just amazing to sleep in. I also really loved that the room was quiet, away from the street's noise. Once you were inside, you couldn't hear any noise. The TV was big and of high quality, which my daughter really enjoyed. We only had breakfast, but it was of great quality and wide selection. The location was relatively central, and we walked from there to most places. We really had a fantastic time. Thank you MAMA.

Ciao Monica, We are truly delighted to receive such glowing feedback about your recent stay at MAMA. From the moment of your pre-arrival inquiries to your departure, it was our utmost pleasure to assist you every step of the way. We are particularly grateful for your kind words regarding our dedicated Mama Gang member Sonia, Ivan, and Hasan, who went above and beyond to ensure your questions were swiftly and comprehensively addressed. Their commitment to providing exceptional service is a cornerstone of our hospitality philosophy. It warms our hearts to learn that your check-in experience was both prompt and welcoming. Ensuring our guests feel valued and at ease from the moment they arrive is of paramount importance to us. We are thrilled that you found your room to be comfortable and tranquil, providing a serene oasis away from the bustling streets of Rome. Your satisfaction with the quality of our bedding is truly gratifying, as we strive to offer our guests the most restful and rejuvenating sleep experience possible. Furthermore, we are pleased to hear that your daughter enjoyed the spaciousness and high-quality entertainment provided by our television. It is our aim to cater to the diverse needs and preferences of all our guests, ensuring a memorable and enjoyable stay for every member of the family. Regarding breakfast, we are delighted that you found our offerings to be of great quality and variety. Our culinary team takes great pride in curating a diverse selection of delectable delights to satisfy every palate, and we are thrilled that you found it to your liking. Our central location is indeed a prime advantage for exploring the enchanting sights of Rome on foot, and we are pleased that it contributed to the overall enjoyment of your stay. Once again, we express our heartfelt gratitude for your kind words and for choosing to stay with us at MAMA. It was an honor to host you, and we eagerly anticipate the opportunity to welcome you back for another unforgettable experience in the future. Warmest regards, Lara Vitaliti Front Office Manager

Other web-users rate our hotel

  • 1,004 reviews 8.8/10 Location
  • 1,239 reviews 7.7/10 Room
  • 1,609 reviews 8.3/10 Service
  • 748 reviews 7.9/10 Food
  • 721 reviews 9.3/10 Vibe
  • 701 reviews 8.3/10 Comfort
  • 656 reviews 8.7/10 Breakfast
  • 586 reviews 8.3/10 Amenities

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