Aparthotel Adagio Rome Vatican 4 stars

Friendly staff; nice pool; well organised.

It was really wonderful having all the comfort of a whole apartment with a kitchen on our trip. The suite was clean and comfortable, the location worked great for us, and the pool was much appreciated! The staff were always friendly and ready to help. The only real downside was that there weren't really enough cookware or dishes in the kitchen, and the only cleaning supplies were a rundown broom and a broken dustpan. We had to immediately go out and purchase cleaning products just for basic maintenance during our stay. Especially considering that the apartment doesn't get cleaned by hotel staff during the stay, I think it would make more sense if basic cleaning supplies were provided so that guests could keep the place tidy. Overall, we had a wonderful experience and would come back again.

À friend of mine made the reservation from Canada through a timeshare. She could not come to Rome because of Covid and they did not want to reimburse her so we took her reservation.

perfect

Location was not ideal for visiting points of interest, however, there was a train station around the corner that made it more convenient

Friendly, helpful staff made our stay feel welcome. We could ask the reception staff any questions relating to our stay and information relating to Rome. They proved to be a valuable asset during our time at the Hotel. Will visit again if we ever go back to Rome.

Only downside was quality of pillows which were very poor in that they were very flat from overuse.

Great studio apartment...good breakfast...lovely staff....good value. Location is the only downside, but not a really big deal as public transport is close (30 mins to centre) and Uber is always available in Rome.

Easy check in and out.Very helpfully staffs all the way.

Good customer relation clean environment everything I needed.

Spacious, good beds and mattresses, well equipped, close to underground railway station, helpful and polite staff

We were near transportation making it easy to see Rome. The staff were helpful. The accommodation were clean and comfortable

Friendly, helpful staff members.

Great location outside central Rome, good rooms, quiet, complete kitchen with washing machine, hob and microwave. You can have laundry and drying machines in the -1 floor for 4 EUR each. Staff is nice and the overall feeling positive.

The apartment was very spacious and clean. The kitchen is ok if not cooking. There were no pot holders or toaster. Made toast under the broiler and used the kitchen towel for the oven rack. Our time share has in room laundry at no charge while here it is 4.00 euros for wash and 4.00 to dry. They offer a luggage scale but charge you 1.00 euro to use. Our shower was filling with water almost to the point of going over the edge of the shower pan. We asked for maintenance to check it and we were told that it is a chronic problem with the property that probably could not be fixed. When the maintenance man came up he opened the door to the apartment with out knocking to enter. He did apologize but it seems like it should be protocol. Then he plunged the drain with a tiny plunger and pulled out some nasty stuff and hair. While he did this he swung the plunger around spreading nastiness around the shower. I was asking him to stop so I could move our personal things out of the way so he would not contaminate them but he proceeded to reach up and remove the shower head to rinse out the shower pan. Touching our shower puffs and spreading the black yuck on the walls. He then left the apartment. I had to go down to the desk to request a housekeeper to come and clean the shower as there was not a phone number list in the room telling you how to get ahold of hotel staff. The housekeeper was very nice and did a thorough job also replacing the towels incase they got splashed. We had never visited Rome and had many questions but found one of the desk gentleman very unfriendly toward questions. He acted very perturbed with us while we asked a question as if we were stupid. I would say it may get old to answer the same questions daily but we are all different guests and deserve to be treated well as this is his chosen profession in the hospitality arena. They have a paper with FAQ that we did find helpful. Very convenient to the train station but this added a lot of extra time to our days. Next time we would stay closer in to attractions.