Aparthotel Adagio Rome Vatican 4 stars

When we arrived at the hotel , staff were pleasant and check in was easy. But the room had a very musty odor..when we brought it to the attention of staff, someone came with a can of room freshener and sprayed the room ??? So every time we entered the room we were met with this strong musty odor. The room was also very small , the door to the closet would not open all the way because the door would hit the bed. To get to the safe you had to literally get on the floor as it was placed on the bottom shelf of the closet. We asked to be moved and they let us see another room on the 5th floor but when you entered we would have had to drag our luggage up a set of steep stairs , so we reluctantly stayed in our original room. The hotel is very very close to the train station , so getting to sites was rather easy . A short walk and there is a small plaza with shopping and and a few nice restaurants. The nicest restaurant is right next door to the hotel and offers 10% discount to hotel guests. The restaurant name is I Caperri and is very popular . Make a reservation at the hotel or take your chances as a walk in . The food is wonderful there. The breakfast at the hotel is nice , has cappuccino and latte ...juices including fresh squeezed orange juice . Lots of choices to make your breakfast very nice. There is a 4 euro per day hotel charge per person and a 12 Euro per day for car parking . The staff is very helpful but sometimes inpatient with giving directions . The lobby has a computer to check flights etc . It was a nice visit , not sure I would stay there again . We also experienced two lights out one in the bathroom and one in the nightstand. They were replaced right away but should have been replaced before we arrived . I failed to mention a nice patio with table and chairs . We also experienced noise from the above room ...people walking at all hours , very loud !

I arrived very late in the night at 2am after a terrible flight. In the hotel I was greeted by a very nice staff employee, who knew my name upon arriving (because I was the last guest) and I could still buy a drink from the counter. Great service and very nice and large rooms!

My visit to Rome for for 10 days and while I was there my friend got married. I did not pick this hotel it was picked for me. I loved, the loved, the staff, everyone was accommodating and willing to help and I mean everyone. To be honest the other people that I met there were all Jealous of my room, I was in room 142. The only reason I my rating was a nine was because of the smell that was coming from the toilet in my room. It was terrible. I didn't smell it until three days before I was to check out. there was no room available for me the first night of the problem, but I also opted to stay in my room because it was great and I didn't want to move. Alex, gave me some spray, I used it that opened the window and closed the bathroom door, and also house cleaning also did what they could. The smell did get better, but it never went away. Your STAFF made ALL the difference in my stay. I would have loved some bacon and eggs for breakfast. (all smiles)

I'm not used to paying for parking when I stay at hotels. If it weren't for this and all but one of your staff being Very friendly and helpful, I would give you perfect marks.

Lovely apartment, friendly helpful staff

I enjoyed my stay, only mix up with the bill as I already paid it

Satisfactory

The hotel is far away for the city, you need to drive a car and no traffic transportation near by, there are no super market close to the hotel, the room and bathroom look old need to renovate, the sheets and pillows case didn’t replace every day.

As I said, Susanna was outstanding and the hotel staff were so nice. OUTSTANDING!!!!

The noise in the room was horrible. Anytime anyone moved or talked in the dining room or lobby area we heard it loud and clear. When we complained we were told the hotel was full and there was nothing they could do. The room was dirty, and the shower was filthy. See the photos. The hotel advertises as being in walking distance of the major sites in Rome when it is actually several stops away on the train or metro. Although, the train station is very close. We were told we could leave our luggage in their secure lock up, however every time we went down to the room it was unlocked. The breakfast is good but the coffee was lousy.

I found the front desk staff to be very busy, which I understand. However, I wasn't overly impressed with a couple of the employees. The women seemed to be much more relaxed. A couple of the men seemed to be on the edge of losing it-perhaps they were working extremely long hours, or understaffed, but it definitely affected the way in which they conversed with us, as the customer.

I plan to return. The rooms are spacious and it is a quick taxi to Vatican or other places. Most of all it is very welcoming.

I really enjoyed my stay at Adagio Rome Vatican. The apartment was spacious and I loved the view from my balcony.

Good location, handy for the mainline train into Rome and for metro connection. Modern spacious and reasonably priced accommodation however the quality of the mattress was poor, it sagged in the middle providing no support at all. Accor should be better than this

From entering the hotel to leaving, we were always greeted with a smiling and helpful person.