ibis Sao Paulo Morumbi 3 stars

Customer review rating (ALL Rating) 3.9/5 3,618 reviews

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Description

Hotel extras

  • 22 minutes from São Paulo/Congonhas Airport

  • Near Burle Marx Park.

  • 10 minutes from Brooklyn train station

  • Pet friendly hotel! Accepts animals up to 33 lbs.

  • Tamo Junto room! Accommodations for up to 6 people.

Our accommodation(s)

Book this hotel
Room 1

Modern and inviting, the new ibis room boasts all the features you want most: a comfortable bathroom, modern decor, hardwood floor, 2 cozy beds with duvets, Internet and a flatscreen TV with the best international channels.

  • Views:

    City View or Garden View

Max. number of persons
2

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Media And Technology

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
  • Views: City View or Garden View

Modern and inviting, the new ibis room boasts all the features you want most: a comfortable bathroom, modern decor, hardwood floor, cozy bedding with duvets, Internet, and a flatscreen TV with the best international channels.

  • Views:

    City View or Garden View

Max. number of persons
3

Bedding

Double bed(s) x1

Single bed(s) x1

Extra bed in room for child on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Apartment for people with reduced mobility, featuring a double bed, TV, air conditioning, a bathroom with grab bars, a seat for bathing, hand-held bidet shower, telephone and emergency button.

  • Views:

    City View or Garden View

Max. number of persons
2
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom

Media And Technology

Phone Facilities

  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Blackout Facilities
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Sao Paulo Morumbi

Av Roque Petroni Jr 800, Torre I Brooklin
04707000 SAO PAULO
Brazil

GPS:-23.62206, -46.69628

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 375 rooms
  • 20 rooms for people with reduced mobility
  • 40 family rooms
  • 20 floors

Languages spoken at the hotel

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge
  • On site
  • Parking pricing: 7.07 42 BRL Per day

IBIS KITCHEN MORUMBI

Open daily for lunch and dinner, either buffet style or à la carte service.

Cooking style
Other cooking style
Capacity
180
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Wheelchair access

Payment

  • Cash
  • Credit card
  • Other

Accommodate food

  • Children menu

Open daily for lunch and dinner, either buffet style or à la carte service.

A friendly place to meet at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  3,618 reviews

Customer review rating 3.0/5

Marcia M. Business - Confirmed reviews ALL

Customer review rating 2.5/5

Fernando G. Business - Confirmed reviews ALL

Customer review rating 5.0/5

Asdrubal E. M. C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 2.5/5

Fernando G. Business - Confirmed reviews ALL

Barhroom with no handles, no places to put the towels, cracks on the wall and mold next to the door.

Customer review rating 5.0/5

Asdrubal E. M. C. Business - Confirmed reviews ALL

The overall experience was great, the room has what is required for a business or family trip, the rooms where always clean and the personal was very professional.

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Well located in the Morumbi area, Sao Paulo is massive so city center is 30min to 1 hour away depending on traffic, rooms are outdated

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

boa

Customer review rating 2.0/5

Gilberto M. Solo - Confirmed reviews ALL

Water pressure in faucets and shower are too high. Impossible to adjust water flow and temperature. Room dimensions are claustrophobic. Air conditioning thermostat does not work. On site restaurant is to small to accomodate the number of guests of 342 apartments. Breakfast becomes caotic either to find a table or get to the buffet

Dear Mr. Gilberto, Thank you for taking the time to share your feedback with us. We truly appreciate your comments, as they help us identify opportunities to improve our guests' experience. Regarding the room size, we'd like to share that ibis hotels are designed to offer comfortable, practical accommodations at accessible rates in highly sought-after locations. As part of this concept, our rooms are intentionally more compact. If your preference is for larger rooms and a wider range of amenities, one of Accor's midscale or premium brands may better match your expectations on a future stay. We hope to have the opportunity to welcome you again and provide you with an experience that better suits your travel needs. Kind regards, Juan Willians — Guest Experience Supervisor

Customer review rating 3.5/5

Marcelo C. M. Families - Confirmed reviews ALL

During my stay, the weather was very cold, but unfortunately the extra blanket provided in the room was clearly not properly cleaned or hygienically packaged. It was neither sealed nor presented in a condition that inspired confidence for use. As a result, we chose not to use it and ended up spending the night feeling cold. For something as essential as bedding, guests should be able to trust that blankets are clean, sanitized, and ready for use. I hope the hotel improves its housekeeping procedures, as this negatively affected what would otherwise have been a comfortable stay.

Customer review rating 4.5/5

Luisa M. P. D. A. Families - Confirmed reviews ALL

All employees are just amazing.

Customer review rating 2.5/5

Andre L. M. D. Business - Confirmed reviews ALL

The room not always provide confort to stay, like I have to, by a week. Shampoo is not provided and the sanitary acent cubicle sometimes smells stinky.

Dear Andre L. M. D., Thank you for your feedback regarding your recent stay. I regret to learn that the comfort of your room did not meet your expectations during your week-long visit. We appreciate your observations about the amenities and will take them into consideration for future improvements. Amanda - Supervisor.

Customer review rating 4.0/5

Antero G. N. Business - Confirmed reviews ALL

Regular

Prezado Antero G. N., Agradecemos por compartilhar sua experiência conosco. Embora tenha classificado sua estadia como regular, estamos sempre buscando maneiras de aprimorar os serviços que oferecemos. Esperamos recebê-lo novamente para proporcionar uma experiência ainda mais satisfatória. Amanda Hind - Supervisora de Reservas

Customer review rating 3.5/5

Omar V. Business - Confirmed reviews ALL

Hotel well located, standard room. Very little closet; not enough to put my suit. Issues with the hot water; very high temperature, almost not possible to shower due to the high water temperature.

Customer review rating 3.5/5

Joao P. E. Business - Confirmed reviews ALL

The hotel is well-located and suitable for business trips, but they need to improve the bathrooms, especially the shower fixtures and faucets, where the water gets either too hot or too cold; the bathrooms are old.

Customer review rating 2.5/5

Daniel A. M. N. Couples - Confirmed reviews ALL

Staff is super nice and friendly. Bought the breakfast package and it was super delicious and well worth it. Stayed at this Hotel years back and I noticed they need some upgrading and renovating now. Had to ask for extra towls every day because they don't supply hand and wash cloths, so we used the extra bath towels as hand towels.

Hello Daniel, Thank you very much for taking the time to share your experience with us. We are delighted to know that our team helped make your stay enjoyable and that you appreciated both the cleanliness of the hotel and our breakfast. Your kind words about our front desk, restaurant and bar teams will certainly be shared with them — recognitions like yours mean a great deal to all of us. We also appreciate your observations regarding the hotel structure and amenities. As an economy brand, ibis follows a simpler hospitality concept, which means some items commonly found in other hotel categories may not be part of our standard offering. However, our team is always happy to provide extra bath towels upon request whenever guests prefer to use them for additional comfort. Thank you once again for your valuable feedback. We truly hope to welcome you back to São Paulo in the future and provide another pleasant stay. Kind regards, Juan Willians Guest Experience Supervisor

Customer review rating 0.5/5

Matheus P. C. Business - Confirmed reviews ALL

I was waken up at 6:00 a.m. after a long night working because the desk coudln't find some documents.

Olá, Matheus. Agradecemos por compartilhar sua experiência conosco. Lamentamos sinceramente não termos conseguido proporcionar uma estadia à altura das suas expectativas e já direcionamos seus apontamentos para revisão interna junto às equipes responsáveis. Seu feedback é muito importante para aprimorarmos nossos processos e atendimentos. Esperamos ter uma nova oportunidade de recebê-lo no futuro para oferecer uma experiência mais confortável e acolhedora. Atenciosamente, Juan Willians — Supervisor de Guest Experience

Customer review rating 4.0/5

Ronald V. D. K. Business - Confirmed reviews ALL

Reception a problem. Would say < 50 % speak English and was hard to sort out some things

Customer review rating 5.0/5

Wilson L. J. Business - Confirmed reviews ALL

Very well treated by all members, specially by Matheus from front desk

Customer review rating 4.0/5

Claudete M. M. P. Business - Confirmed reviews ALL

Tranquila com check in e chck out.

Customer review rating 2.0/5

Tomonori N. Business - Confirmed reviews ALL

The shower was uncomfortable to use, as the temperature was either very hot or very cold. Furthermore, we got locked out of our room before checking out.

Customer review rating 4.0/5

Claudio L. R. M. Business - Confirmed reviews ALL

Boa

Customer review rating 5.0/5

Franciley T. Business - Confirmed reviews ALL

boa

Other web-users rate our hotel

  • 743 reviews 9.5/10 Location
  • 1,752 reviews 3.6/10 Room
  • 1,544 reviews 8.1/10 Service
  • 33 reviews 3.8/10 WiFi
  • 743 reviews 8/10 Breakfast
  • 652 reviews 5.2/10 Cleanliness
  • 319 reviews 5/10 Value

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