Customer review rating 4.4/5 5,830 reviews
ALLSAFE approved hotel
Not participating hotel
When making a booking at this hotel:
I do not earn points
I cannot use my points
I do not benefit from advantages
I can take advantage of the Members' rate
An ALLSAFE certified hotel
Our team welcomes you round the clock - 24 hours a day
Macchiato, cappuccino or espresso with breakfast buffet for EUR 7.50/person
Underground parking garage (fee) at the hotel
Near Alexanderplatz, great links with public transportation
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 14h00
Check out up to 12h00
100% genuine reviews from our guestsFind out more
Incomplete information on the website
Anonymous Business - 03/12/2020 Confirmed reviews ALL
In these unprecedented times, I applaud ibis for their commitment to guests but there is much left to achieve. For starter, the website is incomplete and does not mention that the visitor has to show a letter that the travel is for business purpose. Although my travel was indeed for business, I would have appreciated if the requirement of a document saying so was available on the website. I did manage to present the document but knowing in advance is always better and saves time for everyone involved. The receptionist/concierge was very polite so that is a plus, but the rooms themselves could have been better. I understand that it is a budget hotel, but that does not mean that parts of the bathroom could come down falling (which happened in my case). But mainly the website was bad and that is why I give this experience only a 4 out of 10. I have stayed at ibis and other hotels internationally and know that it can be better.
In a good location
Richard Families - 12/10/2020 Confirmed reviews ALL
Basic accommodation, not many facilities in the room. I did request an accessible room but we were on the 5th floor with a shower and TV. There was a lift. Extremely well located for the tram to Alexanderplatz and a ten minute walk to the station. A flat screen TV had several channels inc. Sky News. We paid 7.50 euros each for buffet breakfast which was adequate with rolls, toast, cheeses, cold meats and salami and fruits, tea, coffee and fruit juices. The M1, M4, 5 & 6 tram goes from outside the hotel. Reasonable price.
Inge S. Couples - 30/09/2020 Confirmed reviews ALL
Staff friendly, hotel well adjusted to Covid 19 restrictions , very clean , good breakfast!
Good location and decent stay
Nikhat Business - 24/08/2020 Confirmed reviews ALL
The stay was alright. I was not entirely satisfied with the breakfast buffet as I had previously experienced much better options and variety at another IBIS budget hotel. However, this could possibly be because of Corona situation. The location is quite good and easily accessible with public transport. Rooms look exactly as advertised.
Well located, nice staff, easy check in and out, good stay
Debora L. Couples - 19/08/2020 Confirmed reviews ALL
It was a very nice stay and our late arrival was no problem. The staff was very helpful and kind and made our holiday one to remember :)
Our most recent 20 reviews
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