ibis Berlin Mitte 3 stars

Customer review rating (ALL Rating) 4.5/5 1,698 reviews

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Description

Hotel extras

  • 10-minute walk to Alexanderplatz

  • Newly renovated breakfast restaurant with a view of the TV tower

  • Renovated bar and lobby with 24/7 drinks and snacks

  • Family room with sofa bed

  • Superior rooms with a view, tea and coffee station

Our accommodation(s)

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Hotel location

ibis Berlin Mitte

Prenzlauer Allee 4
10405 BERLIN
Germany

GPS:52.528676, 13.41744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

The hotel bar serves drinks and snacks around the clock, while you enjoy live sports events on Sky in a convivial atmosphere. Small snacks and drinks to go are also available in our mini-market.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,698 reviews

Customer review rating 2.0/5

Victor M. D. A. Families - Confirmed reviews ALL

We did no feel welcome unfortunately. The manager from Hotel should teach their people to be more friendly and no giving the guest a very dry tired welcome. Puffff.

Dear Mr. D. A., Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry to read that your experience did not meet your expectations, especially regarding the welcome at reception, the cleanliness of your room, and the condition of the bathroom. Please accept our sincere apologies for the discomfort and disappointment caused. A warm and professional welcome is something every guest deserves, and we regret that you did not feel valued upon arrival. Your comments concerning the room cleanliness and the fungus in the bathroom are particularly concerning and have been shared immediately with our housekeeping and maintenance teams for urgent follow-up and corrective action. At the same time, we are very pleased to know that you enjoyed the breakfast experience and that Heike took such good care of you. We will gladly share your kind words with her, as recognition like yours means a lot to our team members who are dedicated to creating positive guest experiences. We also regret the inconvenience caused by the Wi-Fi performance and understand your disappointment regarding the overall value of your stay. Please rest assured that your feedback is being taken seriously and will be used as an opportunity to improve both our service standards and guest experience. We sincerely regret that we failed to provide you with the stay you expected and hoped for. Thank you once again for your honest feedback. Kind regards, Markus Strobel IBIS Berlin Mitte

Customer review rating 4.0/5

Juliana C. Couples - Confirmed reviews ALL

My 3rd time in this hotel, the location is perfect, close to Alexanderplatz.

Dear Juliana C., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you appreciate our prime location near Alexanderplatz. It is always a pleasure to welcome returning guests, and we look forward to your next visit. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Paul A. Couples - Confirmed reviews ALL

We had a fantastic weekend in Berlin made special by the great view we had from the 7th floor of the Berlin Tower and the ease of transport. If I could guarantee the same room I would easily go back. Staff were very friendly and helpful. Well done to all

Dear Paul A., Thank you for your wonderful feedback regarding your recent stay at ibis Berlin Mitte. We are delighted to hear that you enjoyed the fantastic views from your room and that our location contributed to your weekend experience in Berlin. It is also gratifying to know that our team provided friendly and helpful service. We look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.0/5

Karl B. Couples - Confirmed reviews ALL

Good stay, close to our children’s apartment and amenities

Dear Karl b., Thank you for sharing your positive experience at ibis Berlin Mitte. We are delighted to hear that our location was convenient for your visit. We hope to welcome you back on your next trip. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 3.5/5

Marko M. Couples - Confirmed reviews ALL

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Dear Marko M., Thank you for your feedback. We strive to provide a comfortable experience for all our guests and appreciate your input. Should you have specific concerns or suggestions, please do not hesitate to share them with us directly. Best regards, Markus Strobel ibis Berlin Mitte

Other web-users rate our hotel

  • 1,251 reviews 9.5/10 Location
  • 1,407 reviews 6.5/10 Room
  • 1,032 reviews 8.5/10 Service
  • 26 reviews 8.3/10 WiFi
  • 678 reviews 9/10 Breakfast
  • 614 reviews 8.1/10 Cleanliness

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