ibis Berlin Mitte 3 stars

Customer review rating (ALL Rating) 4.5/5 1,756 reviews

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Description

Hotel extras

  • 10-minute walk to Alexanderplatz

  • Breakfast room with a view of the TV tower

  • Walking distance to Prenzlauer Berg

  • Family rooms, children up to 12 years old stay free of charge

  • Superior rooms with a view, tea and coffee station

Our accommodation(s)

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Hotel location

ibis Berlin Mitte

Prenzlauer Allee 4
10405 BERLIN
Germany

GPS:52.528676, 13.41744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

The hotel bar serves drinks and snacks around the clock, while you enjoy live sports events on Sky in a convivial atmosphere. Small snacks and drinks to go are also available in our mini-market.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,756 reviews

TripAdvisor Rating  4.0/5  2,015 reviews

Customer review rating 4.5/5

Corinne R. Solo - Confirmed reviews ALL

Tout en étant très polis, certains collaborateurs sont plus réactifs que d'autres.

Chère Corinne R., Nous vous remercions pour votre retour. Nous sommes ravis que vous ayez passé un bon séjour. Nous apprécions vos commentaires concernant la réactivité de notre personnel et nous nous efforçons d'offrir un service de qualité à tous nos clients. Bien cordialement, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Monica G. Couples - Confirmed reviews ALL

Hotel vicinissimo al centro, camere pulite e confortevoli.

Gentile Monica G., La ringraziamo per la sua positiva recensione. Siamo lieti che abbia apprezzato la posizione centrale del nostro hotel e la pulizia delle camere. Speriamo di accoglierla nuovamente in futuro. Cordiali saluti, Markus Strobel ibis Berlin Mitte

Customer review rating 0.5/5

Caio O. Solo - Confirmed reviews ALL

As a platinum member, I asked for my upgrade room, and Claudia, with fingers up (can you believe that? like a rude mom, maybe like her mom has done with her) said they would give me if it was available, then I told her (this was in my third day and I had 2 more nights), that the hotel were selling at the page the better room. After all this horrible situation, I got my upgrade room, but my energy in that day went to zero after all that unnecessary discussion. So, there is a problem in the team with the rules of LOYALTY (I only was there because I am an Accor platinum member) and the guest experience is miserable. Even with some good attention sometimes of other employees, I never had even a little smile or simpathy. Definitely It was my worst stay at Accor ever and of course I will not recommend or come back. Fortunately I went to Ibis styles Mitte for my other 4 nights and from zero in ibis Mitte I went to ten, it was excellent!!! In my opinion, I should receive some refund by ibis Mitte after such a lack of bad education and not understanding the guest needs. I stay more than 2 months of the years in Accor hotels and believe me, I know a lot about these hotels.

Customer review rating 4.5/5

Libardo I. M. R. Couples - Confirmed reviews ALL

Es un hotel bueno calidad precio, limpio, organizado y los desayunos muy buenos

Estimado Libardo I. M. R., Agradecemos sinceramente sus amables palabras sobre su estadía en nuestro hotel. Nos alegra saber que disfrutó de la calidad y limpieza de nuestras instalaciones, así como de nuestros desayunos. Esperamos darle la bienvenida nuevamente en el futuro. Atentamente, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Tobias H. Families - Confirmed reviews ALL

Ich war mit meiner Frau und Kleinkind unterwegs. Daher suchten wir nach einem Hotel mit einem großen Bett, wo wir zu dritt drin schlafen können. Dies haben wir hier bei Ibis gefunden. Das Bett an sich hätte minimal breiter sein können dann wär alles perfekt gewesen. Ansonsten wird die Lage des Hotels unschlagbar ,Mitarbeiter freundlich. Auch, dass man sich in der Lobby per Mikrowelle essen aufwärmen konnte, war für uns mit Kleinkind ein Glücksgriff. Beim nächsten Berlin Aufenthalt werde ich wieder dieses Hotel buchen

Sehr geehrter Herr H., vielen Dank für Ihre positive Rückmeldung zu Ihrem Aufenthalt bei uns. Es freut uns zu hören, dass Sie und Ihre Familie die zentrale Lage sowie die Freundlichkeit unseres Teams geschätzt haben. Wir sind auch froh, dass die Mikrowelle in der Lobby für Sie hilfreich war. Wir nehmen Ihre Anmerkung zum Bett zur Kenntnis, da wir stets bemüht sind, den Komfort unserer Gäste zu verbessern. Ihre Rückmeldung ist für uns von großer Bedeutung und hilft uns, unseren Service weiter zu optimieren. Wir freuen uns darauf, Sie bei Ihrem nächsten Aufenthalt in Berlin wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Markus Strobel Ibis Berlin Mitte

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Other web-users rate our hotel

  • 1,479 reviews 9.4/10 Location
  • 1,647 reviews 6.6/10 Room
  • 1,254 reviews 8.5/10 Service
  • 33 reviews 8.9/10 WiFi
  • 842 reviews 8.9/10 Breakfast
  • 726 reviews 8/10 Cleanliness
  • 176 reviews 7.1/10 Food

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