ibis Berlin Mitte 3 stars

Customer review rating (ALL Rating) 4.5/5 1,798 reviews

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Description

Hotel extras

  • 10-minute walk to Alexanderplatz

  • Newly renovated breakfast restaurant with a view of the TV tower

  • Renovated bar and lobby with 24/7 drinks and snacks

  • Family room with sofa bed

  • Superior rooms with a view, tea and coffee station

Our accommodation(s)

Book this hotel
Room 1

The comfortable double bed (160x200 cm) will ensure a restful sleep. The stylish furnishings create a pleasant ambience. The bathroom has a hairdryer. You can opt out of room cleaning by hanging the "Do Not Disturb" card on your door.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk
  • 2 pers. max
  • 16 m² / 172 sq ft
  • Bedding 1 x Double bed(s)

If you prefer to sleep in separate beds, choose our standard room with two single beds (100x200 cm) - ideal for friends or colleagues. If you wish, you can opt out of room cleaning by hanging the "Do Not Disturb" card on your door.

Max. number of persons
2
Area
From 16 m² / 172 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Bedding and towel
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk

The spacious family room with garden views includes a comfortable double bed (160 x 200 cm), as well as a sofa bed (140 x 200 cm) for up to 2 children under 12 years of age. The bathroom is barrier-free.

  • Views:

    Garden View

Max. number of persons
4
Area
From 23 m² / 247 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Sink lever hardware

Media And Technology

Internet Facilities

  • Data port in room
  • Wireless internet in your room
  • High speed internetAdditional charge

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 46'/117 cm screen
  • Flat screen
  • 4K-UHD screen - Ultra-high-definition television
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Business Desk

Hotel location

ibis Berlin Mitte

Prenzlauer Allee 4
10405 BERLIN
Germany

GPS:52.528676, 13.41744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 198 rooms
  • 5 rooms for people with reduced mobility
  • 32 connecting rooms
  • 198 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • German
  • English
  • Polish
  • Turkish

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High Speed WiFi Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas Additional charge

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage Additional charge

Pets

Pets allowed

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Family

Services for children

  • Board games available
  • Play area
  • Tourist guide for families
  • Baby bed
  • On site
  • Indoor parking
  • Public
  • 80 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.91 m / 6.3 ft
  • Parking pricing: 10 EUR 10 EUR Per day

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Extinguisher
  • CO detection in car park
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

BAR

The hotel bar serves drinks and snacks around the clock, while you enjoy live sports events on Sky in a convivial atmosphere. Small snacks and drinks to go are also available in our mini-market.

Bar Type
BAR
Capacity
25
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card
  • Voucher

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • Diners Club
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Bar Recreation facilites

  • Card game
  • Board games

Snacks facilities

  • Cold snacks
  • Hot snacks

The hotel bar serves drinks and snacks around the clock, while you enjoy live sports events on Sky in a convivial atmosphere. Small snacks and drinks to go are also available in our mini-market.

To start the day full of energy, a rich breakfast buffet awaits you every morning from 6:30-10:00 a.m. (Mon-Fri). Guests can look forward to freshly baked waffles, egg dishes and various spreads, accompanied by juice, coffee or tea.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,798 reviews

Customer review rating 4.5/5

Christopher B. Solo - Confirmed reviews ALL

Dear Christopher B., Thank you for your positive feedback regarding your stay at ibis Berlin Mitte. We are delighted to hear that you enjoyed our convenient location, breakfast offerings, and the service provided by our staff. We appreciate your kind words and hope to welcome you back soon. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Slawomir W. Friends - Confirmed reviews ALL

Dear Slawomir w., Thank you for taking the time to share your feedback. We are delighted to hear that you found comfort during your stay at ibis Berlin Mitte. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Terence J. Families - Confirmed reviews ALL

Dear Terence J., Thank you for your positive feedback regarding the cleanliness and equipment of your room, as well as our convenient location and pricing. We appreciate your acknowledgment of our early check-in and late checkout options, which are available at an additional cost. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Veronika T. Families - Confirmed reviews ALL

Dear Veronika T., Thank you for your kind words regarding our hotel and staff. We are pleased to hear that you enjoyed your stay and found our team helpful and friendly. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Sam B. Couples - Confirmed reviews ALL

Dear Sam B., Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed both your room and our central location. It is our aim to provide a first-class experience to all our guests. Best regards, Markus Strobel ibis Berlin Mitte

Dear Christopher B., Thank you for your positive feedback regarding your stay at ibis Berlin Mitte. We are delighted to hear that you enjoyed our convenient location, breakfast offerings, and the service provided by our staff. We appreciate your kind words and hope to welcome you back soon. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Slawomir W. Friends - Confirmed reviews ALL

Komfort

Dear Slawomir w., Thank you for taking the time to share your feedback. We are delighted to hear that you found comfort during your stay at ibis Berlin Mitte. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Terence J. Families - Confirmed reviews ALL

Early check in and late checkout available. With a cost.

Dear Terence J., Thank you for your positive feedback regarding the cleanliness and equipment of your room, as well as our convenient location and pricing. We appreciate your acknowledgment of our early check-in and late checkout options, which are available at an additional cost. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Veronika T. Families - Confirmed reviews ALL

Nice hotel rooms, very helpful and friendly stuff!!

Dear Veronika T., Thank you for your kind words regarding our hotel and staff. We are pleased to hear that you enjoyed your stay and found our team helpful and friendly. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Sam B. Couples - Confirmed reviews ALL

First class

Dear Sam B., Thank you for your kind words regarding your stay with us. We are delighted to hear that you enjoyed both your room and our central location. It is our aim to provide a first-class experience to all our guests. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 0.5/5

Reza M. Families - Confirmed reviews ALL

Very poor service

Dear Reza m., Thank you for sharing your feedback. I am sorry to learn that your experience at our hotel did not meet your expectations. We appreciate your comments regarding our service and conditions, and your input is valuable as we strive to improve. Goodbye, Markus Strobel ibis Berlin Mitte

Customer review rating 4.0/5

Arne R. S. Friends - Confirmed reviews ALL

Great location, nice value for the money

Dear Arne R. S., Thank you for your kind words regarding our location and value. We are pleased to hear that you enjoyed your stay with us and found it to meet your expectations. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.0/5

Sergio P. Solo - Confirmed reviews ALL

Was good overall. One issue I had was the… waffle maker! It made the place smell like burned oil and I left breakfast smelling like… a kitchen. I had to go to my room, shower again and change clothes. Why do you need it there? You don’t have an extractor fan and the smell from the smoke is unbearable!!!

Dear Sergio P., Thank you for your feedback. We’re glad to hear that your overall experience was good, but we’re sorry that the waffle maker caused you such inconvenience during breakfast. A waffle maker in proper working condition and used correctly should not produce excessive smoke or a persistent smell of burnt oil. We take your comments seriously and will inspect the appliance to identify the cause and ensure a pleasant breakfast experience for our guests. Thank you for bringing this to our attention. Thank you for choosing ibis Berlin Mitte. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Margit M. Friends - Confirmed reviews ALL

The hotel was lovely! It was most importantly clean and well maintained. The staff was very friendly and helpful. The location was at a walking distance from the city center to all the tourist hot spots. It has a great access to different transportation too (very close to the Alexanderplatz train station). The bed was comfortable (pillows were more on the soft side though but that is an individual preference and did not ruin the experience since we were provided with more pillows). We also enjoyed the breakfast which had a good variety of foods. Had no issues with noise and would definitely go there again.

Dear Margit M., Thank you for taking the time to share your positive experience at ibis Berlin Mitte. We are delighted to hear that you found our hotel to be clean and well maintained, and that our staff made a positive impression with their friendliness and helpfulness. It is gratifying to know that our location facilitated your exploration of the city, providing easy access to both tourist attractions and transportation. We appreciate your feedback regarding the pillows and will keep individual preferences in mind for future considerations. Furthermore, we are pleased that you enjoyed the variety offered at our breakfast. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Raymond B. Solo - Confirmed reviews ALL

All staff were friendly and helpful. Room was clean. Breakfast options were very good

Dear Raymond B., Thank you for your positive feedback. We are pleased to hear that you appreciated our location, friendly staff, and the cleanliness of your room. It is also gratifying to know that you enjoyed our breakfast options. We look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 2.5/5

Vladimir P. Couples - Confirmed reviews ALL

Pros: I was given a complimentary early check-in, which was a lifesaver after a long flight. The room was spacious and comfortable, and breakfast was decent. Cons: The pillows were extremely flat and uncomfortable, making it almost impossible to sleep. The carpet was very dirty and left my suitcase covered in dust. I also requested a breakfast box for an early departure, but the staff forgot it. The evening staff kindly refunded me, but I was still left without food. Only one lift was working, causing constant queues. Overall, the hotel has potential, but cleanliness, pillows, and service need improvement.

Dear Vladimir P., Thank you for your feedback regarding your recent stay at ibis Berlin Mitte. I appreciate your comments about the spaciousness of the room and the early check-in, which we aim to provide for guest convenience. However, I regret to learn that some aspects of your experience did not meet expectations. Your concerns regarding the cleanliness of the room and the quality of the pillows have been noted. We strive to maintain high standards, and your feedback will be shared with our housekeeping team for review. Additionally, I apologize for the oversight concerning your breakfast box. While our evening staff addressed the situation with a refund, I understand the inconvenience this caused during your early departure. Lastly, I acknowledge the issue with the lift and appreciate your patience. Thank you once again for your valuable input, and I hope to have the opportunity to welcome you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Ognjenka L. Business - Confirmed reviews ALL

location great, rooms clean, bed comfortable, reasonable price. I would come again.

Dear Ognjenka L., Thank you for your positive feedback. We are delighted to hear that you had a pleasant experience and appreciated our location, cleanliness, and comfort. We look forward to welcoming you back on your next visit. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Danil S. Couples - Confirmed reviews ALL

safe

Dear Danil S., Thank you for your feedback. We are pleased to hear that you found our location convenient and felt safe during your stay. Your satisfaction is important to us, and we appreciate your positive remarks. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Derek W. Solo - Confirmed reviews ALL

Hotel is just a couple of minutes walk from tram and bus stops and a 10-12 minute walk from Alexanderplatz. Clean and tidy rooms with comfy bed and a good bathroom. Great selection at the buffet breakfast, well stocked and with friendly staff. There is a well stocked bar plus coffee and cakes can be purchased at reception.

Dear Derek W., Thank you for sharing your positive experience at ibis Berlin Mitte. We are pleased to hear that our location, cleanliness, and comfortable accommodations contributed to your enjoyable stay. It is also wonderful to know that you appreciated the variety at our breakfast buffet and the service from our staff. We look forward to welcoming you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 3.5/5

Anna C. Solo - Confirmed reviews ALL

I liked the hotel, the location was nice. I Think the front office could be more friendly and helpful, there were zero smiles, the behaviour was not based on Heartist principles and I felt not welcome. Also it was frustrating that I paid for breakfast the day I arrived and then I was not on the breakfast list. The room was nice, clean and everything worked. Unfortunately behind the wall there was a couple that was making a lot of „noise” in the evening. Of course it is not a hotels fault that there are all kinds of people coming to the hotel, but in the morning I heard a conversation of other people in my room and I believe it was from a different room, so now it is a hotels fault that the walls are paper thin and you can hear everything.

Dear Anna C., Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your positive remarks about our location and the cleanliness of your room. However, I regret to hear that your experience did not fully meet your expectations. I apologize for the lack of warmth you felt from our front office team. We strive to embody the Heartist principles, and your comments will be taken into consideration for staff training. Regarding the breakfast issue, we understand how important this is for our guests and will review our processes to ensure a seamless experience. I also acknowledge your concerns about noise disturbances. While we cannot control the behavior of other guests, we appreciate your feedback regarding room acoustics and will explore ways to improve the overall comfort of our accommodations. Thank you once again for your valuable input. We hope to have the opportunity to serve you better in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Marcelo D. S. S. Solo - Confirmed reviews ALL

The hotel is very well located and the staff is friendly. The only issue was the bed which was a little unconfortable for my taste

Dear Marcelo d. S. S., Thank you for your kind words regarding our location and staff. We appreciate your feedback about the bed comfort, as we strive to ensure a pleasant stay for all our guests. Your comments will be taken into consideration for future improvements. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Gregory V. Solo - Confirmed reviews ALL

My second experience w/ Ibis. Location was very good, staff super, comfortable, modern, clean quarters. No complaints from me.

Dear Gregory V., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you appreciated our location, staff, and the comfort of our accommodations. Your positive feedback is greatly valued. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

Robert L. Couples - Confirmed reviews ALL

Conveniently located a short tram-ride from Alexanderplatz, the usual dependable Ibis standard. Not exactly cheap, but it is Berlin! Didn't try the breakfast, but there's a service-station below if you need a coffee or sandwich.

Dear Robert L., Thank you for sharing your positive experience at ibis Berlin Mitte. We are pleased to hear that you found our location convenient and appreciated our standards. We hope to welcome you back in the future and perhaps you will try our breakfast offerings. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 4.5/5

John N. Friends - Confirmed reviews ALL

This was our fourth stay in the hotel and we enjoyed ourselves again. The location of the room was great. The only slight negative being that we had asked for extra pillows but didn't get them.

Dear John N., Thank you for your kind words regarding your recent stay. We are delighted to hear you enjoyed your time with us and appreciated the location of your room. We apologize for the oversight concerning the extra pillows and appreciate your understanding. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 3.5/5

Rachel B. Business - Confirmed reviews ALL

The hotel was a bit further out of the centre than I was expecting given the price and not many things in the immediate surround . But there was a bus and tram close by. . The entrance lobby is functional and staff spoke good English . The breakfast was extensive a nice addition was make your own waffles . The communal areas by the bedrooms were a little dated. The room itself was a good size with a nice addition of hairdryer in the bathroom. The main down side was no kettle in the room as someone was in a business trip I would have liked coffee before going downstairs and a peppermint tea at night.

Dear Rachel B., Thank you for sharing your feedback regarding your recent stay at ibis Berlin Mitte. We are pleased to hear that you found your room clean and of good size, and that our breakfast offerings, including the make-your-own waffles, were enjoyable. We appreciate your comments about the location of our hotel. While we strive to provide convenient access to public transport, we understand that proximity to the city center is important for our guests. We are also grateful for your observations regarding the communal areas and the lobby; we continuously evaluate our facilities to enhance guest experiences. Regarding the absence of a kettle in your room, we acknowledge that this amenity is often desired by our guests. While we do not provide kettles in all rooms, we encourage our guests to reach out to our team for any specific requests during their stay. Your feedback is invaluable, and we hope to welcome you again in the future. Best regards, Markus Strobel ibis Berlin Mitte

Other web-users rate our hotel

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  • 5 reviews 1.1/10 Pool

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