ibis Berlin Mitte 3 stars

Customer review rating (ALL Rating) 4.5/5 1,713 reviews

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Description

Hotel extras

  • 10-minute walk to Alexanderplatz

  • Newly renovated breakfast restaurant with a view of the TV tower

  • Renovated bar and lobby with 24/7 drinks and snacks

  • Family room with sofa bed

  • Superior rooms with a view, tea and coffee station

Our accommodation(s)

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Hotel location

ibis Berlin Mitte

Prenzlauer Allee 4
10405 BERLIN
Germany

GPS:52.528676, 13.41744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

The hotel bar serves drinks and snacks around the clock, while you enjoy live sports events on Sky in a convivial atmosphere. Small snacks and drinks to go are also available in our mini-market.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,713 reviews

Customer review rating 5.0/5

Thomas N. Solo - Confirmed reviews ALL

very good hotel and staff

Customer review rating 5.0/5

Christina M. L. B. Couples - Confirmed reviews ALL

Great view, perfect situated for us, nice staff and nice breakfast

Dear Christina M. L. B., Thank you for your kind feedback. We are delighted to hear that you enjoyed the view, our location, and our breakfast offerings. Your compliments about our staff are greatly appreciated. We look forward to welcoming you again in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 5.0/5

Andrew T. Solo - Confirmed reviews ALL

The hotel is in a great location for getting around the city. Steps away from a metro line and blocks away from Alexanderplatz. The staff was incredibly helpful and friendly.

Dear Andrew T., Thank you for your kind feedback regarding our prime location and the helpfulness of our staff. We are delighted to hear that you enjoyed your stay with us and found our services to your satisfaction. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 3.5/5

Rhiannon B. Families - Confirmed reviews ALL

Hotel was well located and felt clean and airy. The view from the bedroom was a welcome surprise. The bed was small, uncomfortable, and only included one flat pillow each. Breakfast was good. Staff were fine, though there is a distinct lack of understanding or care about allergies - staff are not well enough informed about dangers or about the contents of food. Our daughter has anaphylaxis to nuts and we were told where nuts "probably" were and to check the ingredients labels. No apparent awareness of risk or impact of cross-contamination, not any effort to mitigate.

Dear Rhiannon B., Thank you for taking the time to share your experience at ibis Berlin Mitte. We are pleased to hear that you appreciated our central location, cleanliness, and the pleasant view from your room, as well as the quality of our breakfast offerings. However, we regret to learn about your discomfort regarding the bedding and the concerns raised about staff awareness of food allergies. Guest safety is paramount, and we take feedback on this matter very seriously. While our staff aims to provide assistance, we understand the importance of thorough knowledge regarding allergens and cross-contamination risks. Your insights will be conveyed to our team for review and improvement. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Best regards, Markus Strobel ibis Berlin Mitte

Customer review rating 3.0/5

Gabriel A. Solo - Confirmed reviews ALL

Although the hotel is well located, I didn't find a friendly customers manner all the time. In regard to instructions for reaching out important places in Berlin, some young people at the reception were precise on giving the appropriate information.

Dear Gabriel A., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location and regret that your interactions with our team did not meet your expectations. Your insights will help us improve our service and communication with guests. Best regards, Markus Strobel ibis Berlin Mitte

Other web-users rate our hotel

  • 1,236 reviews 9.4/10 Location
  • 1,376 reviews 6.5/10 Room
  • 1,020 reviews 8.3/10 Service
  • 24 reviews 8.3/10 WiFi
  • 676 reviews 9/10 Breakfast
  • 594 reviews 8/10 Cleanliness

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