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ibis Berlin Mitte Hotel 2.5 stars

Customer review rating 4.5/5 2,231 reviews

ALLSAFE approved hotel

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ibis Berlin Mitte
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+ 9 Services

Hotel extras

  • 198 rooms renovated in 2017

  • Just a 7 minutes' walk to Alexanderplatz

  • Tram stop right outside the front door

  • Comfortable family rooms (2 children up to the age of 12 stay free of charge)

  • Breakfast room with a view of the TV Tower

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre (nearby) Paying
Business services
  • Self service business centre

Hotel location

ibis Berlin Mitte

Prenzlauer Allee 4
10405 berlin
germany

Tel: +4930443330

Fax: (+49)30/44333111

Check-in from 15h00

Check out up to 12h00

  • BUS :  100/M48 Alexanderplatz

  • BUS 200 :  200 MOLLSTRASSE

  • Bus 1 :  142 MOLLSTRASSE

  • S7, S9, S3 :  S7, S9, S3 ALEXANDERPLATZ

  • TRAM 2 :  TRAM 2 MOLLSTRASSE

  • U 2 :  U 2 ROSA-LUXEMBURG-P

  • U 2, U 5, U 8 :  U 2, U 5, U 8 ALEXANDERPLATZ

  • By plane

    BERLIN SCHONEFELD At 20km / 12.43 miles

  • By car

    AK TREPTOW At 20km / 12.5 miles

  • By car

    KAISERDAMM At 15km / 9.38 miles

  • By train

    ALEXANDER PLACE At 0.69km / 0.43 miles

  • By train

    Hauptbahnhof At 10km / 6.21 miles

  • By train

    OSTBAHNHOF At 3km / 1.88 miles

GPS :52.528676, 13.41744

Our accommodation(s)

A great night's sleep is guaranteed: All of the rooms are soundproofed and have the new Sweet Bed by ibis beds for the ultimate in sleeping comfort. Room amenities include air conditioning, free WIFI, TV with a wide range of Sky channels and a desk.

Our restaurants and bars

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Berlin Mitte

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,231 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,950 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Clean and comfortable room but some staff not wearing masks

Customer review rating 3.5/5

Michael Solo - 29/07/2021 Confirmed reviews ALL

Everything was great about the stay except that most staff were not wearing masks properly. The cleaning staff was not wearing masks at all. Some of the receptionists were also not wearing masks when I passed by the reception. In these times the most important thing for me is that everyone in the hotel wears good masks properly.

A good buy for the money

Customer review rating 3.5/5

C.a. Families - 29/07/2021 Confirmed reviews ALL

The personell/staff in the reception were very kind and helpfull, the room was neat and clean, but too small for two people AND their luggage (no where to put a suitcase and too little space for hanging clothes for two people as well as too few hangers). There was only an electrical outlet and outlet for USB on one side of the bed/for one person. The wifi didn't work in the room at all because the signal was too weak. I very much appreciated that the hotel is environmentaly concerned and encourages reuse of the towels. However, the cleaning lady took our bath-floor towel and didn't give us a new one, and there was only one bath towel pr. person, meaning none for washing hands! The parking garage was very nice to have nearby and the price was very fair:-). But in the hotel description it was not very clear that this car park actually has direct access to the hotel and that you also pay for this parking in the hotel - this should be put more clearly in the hotel description (on Booking.com) since it is an advantage. All in all, it was a good stay for a fair price in Berlin in peak season.

Great place to stay

Customer review rating 5.0/5

Anonymous Families - 12/07/2021 Confirmed reviews ALL

Great hotel with good service. Great rooms. Nice and clean.

Basic comfort

Customer review rating 3.5/5

Royalblognl Business - 10/07/2021 Confirmed reviews ALL

Hotel was certainly not busy - which made for a quiet stay, and no waiting time for the elevators etc I booked and paid for a late checkout - and it is annoying when this was not shown on the reservation in the sytem, and it was annoying that on the last day I had to revalidate the roomcard because the late checkout was not allowed for. It is in smaal but important details a good hotel is separated from an average hotel.

Sehr zufrieden!

Customer review rating 5.0/5

Anonymous Friends - 04/07/2021 Confirmed reviews ALL

Amazing hotel and a wonderful View. We are very happy that we chose this hotel with friendly personnel and good location.

Location and accessibility OK, IT a disaster.

Customer review rating 2.0/5

Bernd W. Solo - 28/06/2021 Confirmed reviews ALL

Electronic check in and check out did not work, Credit Card not accepted, all data provided via account not available. Really a disaster in online times!

Hello Mr W., Thank you very much for your feedback, which I can understand very well. Please let us explain to you that even the most beautiful technology has transmission problems from time to time, which in your case probably created your resentment. However, we can assure you that this is an isolated case and that you will certainly not experience such problems during another stay. Perhaps you will give us another chance, we would be very pleased. Until then we send you our best regards from the ibis Berlin Mitte, Michèle - Front Office Manager
Customer review rating 2.5/5

Anonymous Business - 18/06/2021 Confirmed reviews ALL

The breakfast buffet was not available…so they packed lunch boxes and it contained bread, slice of cheese, lettuce with bread, yogurt, juice box. The most terrible box/ breakfast i have ever got

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Berlin Mitte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Therefore, we are even more pleased to announce that we will be able to offer a buffet beginning in July. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michèle - Front Office Manager

Excellent hotel, lovely staff and brilliant location

Customer review rating 4.5/5

Mattheus K. Solo - 10/10/2020 Confirmed reviews ALL

For work, I have been coming to this hotel on numerous occasions. The hotel staff are always friendly and helpful, the hotel and the breakfast buffet always clean and well stocked and the location - quiet yet less than 15 minutes walk from Alexanderplatz - is, brilliant. Highly recommend.

Dear Mattheus K., We very much appreciate your comments regarding your stay at the ibis Berlin Mitte. It is always a pleasure to receive positive feedback. I will share your comments with our team. . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Good and continuous quality

Customer review rating 4.0/5

Anonymous Business - 05/10/2020 Confirmed reviews ALL

The same experience with same quality around the EU. You know what to expected and receive same hospitality. Thanks...

Dear guests, Thank YOU for the feedback!
Customer review rating 4.0/5

Arowojolu K. Solo - 07/08/2020 Confirmed reviews ALL

The service was good

Dear Arowojolu K., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Thank you!

Well located, beautiful view, quiet on top of the city

Customer review rating 4.5/5

Stefan Business - 11/07/2020 Confirmed reviews ALL

had a room on the top floor overviewing the city, it was high enough to be as quiet as it gets when you're in the middle of the city: Enjoyed it very much.

Dear Stefan, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

nice room

Customer review rating 4.0/5

Marianne Couples - 07/07/2020 Confirmed reviews ALL

We normally stay at Ibis Styles, but as it was closed, we tranfered to this hotel, and we have nothing to complain about. Good hotel, nice location, friendly staff and a nice room with a perfect bed. Thank you for the stay.

Dear Marian, Thank YOU for this perfect review.

Great location, friendly, helpful staff, quiet and clean room, good breakfast

Customer review rating 4.5/5

Andrea G. Solo - 20/03/2020 Confirmed reviews ALL

I was very satisfied with my stay and would definitely come again! Would have loved a kettle for tea or small coffee maker in the room.

Dear Andrea, We are so happy to hear that. You might should book a superior room next time where you also have a kettle and other supplements with it. See you next time at ibis Berlin Mitte

Short stay in Berlin

TripAdvisor rating 4.0/5

Hau D Couples - 11/12/2019 TripAdvisor review

Good location, close to Alexanderplatz for public transportation to everywhere, shopping, restaurants, Christmas market, etc. Breakfast at 12 euro was very good and good value copared to some other Ibis. Service staff was nice and very responsive. Overall great value, will stay here again if come back to Berlin.

Hello Hau D, so we are waiting to see you on your next trip in Berlin!

A nice view from the room

TripAdvisor rating 5.0/5

pdljimeno Couples - 09/12/2019 TripAdvisor review

This stay was very pleasant. Upon arrival reception asked if we would like a view and of course we said yes! A very nice gesture of them and the view was great! The room was clean and spacious for a couple! Right outside is the tram service getting you around Berlin with no problem or hassle!

Dear pdjimeno, seems as if you had a really good time with us! Maybe till next time when you will visit this great city.

Great Stay!

TripAdvisor rating 5.0/5

Kathleen C Solo travel - 17/11/2019 TripAdvisor review

Enjoyed staying at the Ibis Mitte. It is centrally located and the public transportation allows for easy access to the airport and the many important historical sites. The hotel staff were always accommodating in printing out directions when asked. There were many choices for breakfast and it was a wonderful way to start the day in this beautiful city.

Ibis Berlin

TripAdvisor rating 5.0/5

Tourist672440 Business - 23/10/2019 TripAdvisor review

I booked the music room for two nights whilst in town for a premiere of a film I was acting in - I found the hotel to be clean, modern, comfortable and great value. The room had a nice theme for me as a musician, it was nice to see that there is originality in the design of the hotel - breakfast buffet was extremely comprehensive and good value as well.

Dear Tourist672440, Thank you for letting us know. About your passion about music and how it connects to us. Because ibis has the motto music :)

Nice hotel, good location

TripAdvisor rating 4.0/5

Rolf L Couples - 17/10/2019 TripAdvisor review

Very central located.. The staff seemed grumpy and stressed. The hotel room was lovely but the aircon did not work. Our room was like an oven. When we complain we were told that only hot air was coming from the aircon, because other guests had complained it was too cold !! Strange that it can't handle cold and hot.

Dear Rolf, Sorry for the crumpy! Normally we try our best to let you feel welcome. During heating period the air condition is not working so you can only warm up the room. Maybe there was a misunderstanding between the staff and you?

Very good location

TripAdvisor rating 4.0/5

RobertoOsorioJimenez Couples - 27/09/2019 TripAdvisor review

Nice place to stay with the well known Ibis standart. Very kind and efficient personalidade. The only remark is the reservation confirmation, regardless my non carpet in the room request. Anyway, no problem because the carpet was new and clean.

Dear RobertoOsorioJimenez, Thank you for the "very good"!

5 nights stay end of August

TripAdvisor rating 5.0/5

dfountzoul Couples - 05/09/2019 TripAdvisor review

Nice and cozy hotel, close to Alexanderplatz, unfortunately due to works some lines didn't work so you had to walk about 1 km. Personell very polite and helpfull, Breakfast (if not 10/10) then 9,5/10. Even the room was over the main street, isolation was working perfectly... A little notice.. Would it be a lot to have a small fridge in the room??? It was summer, 32C and no way to have something cool in the room...

Dear dfountzoul, Thank you for sharing your time with us. We have a 24/7 bar where you can always have ice cubes to cool your drinks down. Maybe for the next time. Kind regards from Berlin

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