ibis Berlin Mitte Hotel 2.5 stars

It was comfortable and uncomplicated.

The hotel is exactly what you expect for an Ibis property at this price point. Rooms and facilities are fine, and overall the experience is satisfactory. One major issue: housekeeping staff simply do not knock before entering the room. This happened 5 times in one morning. Despite having the "do not disturb" lever on the door knob set to the downwards position. Being in important virtual meetings and being interrupted by a housekeeper who just barges in without even knocking, is unacceptable. Even after she saw that I am busy and do not want to be disturbed, she did it again 20 minutes later. I eventually had to interrupt my meeting to go and tell her to stop disturbing me. It was a two night stay and I simply wasn't interested in housekeeping, especially not during my work day! There was a clear language issue and I believe the housekeeper was not able to speak English or German. Nonetheless, how hard is it to train staff to just knock on the door before entering or trying to enter a locked room? The absence of a physical "do not disturb" sign to hang on the door also doesn't help here.

The thermostat is the room did not function. When I told the receptionist that the room was freezing his reply was to “use more blankets”. The room did not contain a kettle or cups, neither coffee or tea. I have stayed at other Ibis hotels around the world, and have never had such a situation.The room also did not have an iron nor ironing board.

It is like a second home, Nice to come back to. The rooms away from the street are calm and quiet.

good value for money

I was happy with my stay. The hotel is great value. You get a small but well kitted out room. The bed is comfortable, there is tv, air conditioning, desk with light, decent storage space, USB port, WiFi, small functional shower room. I loved the location, it is 10 mins walk to Alexander Platz but better it is 10 mins walk to the heart of Prenzlauer Berg with it's beautiful tree lined streets full of shops, cafés and a great selection of restaurants.

Smooth

Suitable hotel for a short business trip. Cleanliness ok, some water stains (I think) on the bathroom floor. Was a bit confused as to what to do with the electric kettle in the room with no cups, no tea, and no instant coffee. Also some confusion at checkout when the invoice was made out to me instead of my employer. This was resolved a few hours later though and I received a new invoice via email.

We stayed 3 nights in this hotel ad next to our parents. The hotel room was quite noisy as our room was versus the main road but if you closed the window it was ok. The parking was not booked when we arrived but the day after we luckily found some place. The reception staff, apart one girl that welcomed us at the beginning and do not understand really english and was not really polite, was kind. The breakfast was really well organized and products good.

We get what we expect from an Ibis hotel. The lack of an hand towel included (to our mind not a very smart move if the intention is to spare the earth from an unnecessary use of deterrents). The leakage from the hand basin drain, however, lasting all the 10 days, was an extra we could have done without.

for the business side trip , well located close to trams and HB for the tourist side of the trip, almost across the street from an interesting neighborhood : Rosenhofe ...go there, worthwhile !

Good location, close to Alexanderplatz for public transportation to everywhere, shopping, restaurants, Christmas market, etc. Breakfast at 12 euro was very good and good value copared to some other Ibis. Service staff was nice and very responsive. Overall great value, will stay here again if come back to Berlin.

This stay was very pleasant. Upon arrival reception asked if we would like a view and of course we said yes! A very nice gesture of them and the view was great! The room was clean and spacious for a couple! Right outside is the tram service getting you around Berlin with no problem or hassle!

Enjoyed staying at the Ibis Mitte. It is centrally located and the public transportation allows for easy access to the airport and the many important historical sites. The hotel staff were always accommodating in printing out directions when asked. There were many choices for breakfast and it was a wonderful way to start the day in this beautiful city.

I booked the music room for two nights whilst in town for a premiere of a film I was acting in - I found the hotel to be clean, modern, comfortable and great value. The room had a nice theme for me as a musician, it was nice to see that there is originality in the design of the hotel - breakfast buffet was extremely comprehensive and good value as well.