ibis Berlin Hauptbahnhof Hotel 3 stars

Customer review rating (ALL Rating) 4.6/5 8,798 reviews

ALLSAFE approved hotel

Information message

ibis Berlin Hauptbahnhof
See on a map
+ 19 Services

Hotel extras

  • 172 rooms with soundproofed windows

  • Opposite the main railway station

  • Brandenburg Gate, Reichstag, Hamburg station are within walking distance

  • Seasonal air conditioning (available from 18° outside temperature)

  • Free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Berlin Hauptbahnhof

Invalidenstrasse 53
10557 berlin
germany

Fax: (+49)30/710960333

Check-in from 15h00

Check out up to 12h00

  • 120, 123, 142, 147, 245:  120, 123, 142 HAUPTBAHNOF

  • S5, S7, S75, U55:  U55 HAUPTBAHNOF

  • By plane

    BERLIN TEGEL At 25km / 15.53 miles

  • By train

    HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS:52.526914, 13.370354

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR Non contractual photo

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our accommodation(s)

Enjoy peace and quiet, even in the busy capital: Each of the 172 air-conditioned rooms offers the unique comfort of the Sweet Bed by Ibis - for a restful, relaxing sleep. All the rooms are soundproofed.

Our guest reviews for
ibis Berlin Hauptbahnhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,798 reviews

TripAdvisor Rating 4.5/5

946 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Extremely good location, nice hotel

Customer review rating 4.5/5

Korina Couples - 22/11/2021 Confirmed reviews ALL

Location is SO good, 1' walk from metro stop and 3'min walk to central station with all transport available. Friendly staff, nice room a bit small but with a nice view, warm, always hot water and a decent breakfast with a nice variety! I would totally recommend this!

adjacent to station

Customer review rating 4.5/5

Rod P. Solo - 21/11/2021 Confirmed reviews ALL

very close to Berlin main station, very comfortable room and helpful staff

Great location

Customer review rating 4.5/5

Cad Friends - 19/11/2021 Confirmed reviews ALL

Strong shower, comfortable beds, clean room. Wifi cannot be connected some of the times, the browser was showing "too many requests", hence may need to increase the bandwidth of your wifi as there are too many users. Hopefully another pillow can be provided or have a thicker or firmer pillows as these are very thin. Overall a very pleasant stay and will definitely come back again when I get to visit Berlin again.

Dear M. W., We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback and I will be happy to share your comments with our team. Our housekeeping is in the hotel on a daily basis and can provide you with an extra pillow if you request. Our reception is also 24/7 in operation and will be there to help you with that in the future. I really apologize that you had issues connecting with our wifi. We just upgraded our hardware and it is expected to work better :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent

A Perfect Spot

Customer review rating 4.0/5

Susan O. Couples - 18/11/2021 Confirmed reviews ALL

Everything about this Ibis hotel was terrific, as usual, but as a long-time Accor member, I was very disappointed at the intermittent WiFi service. Internet was our only option to reach the wide number of people we wanted to meet with during our stay, and was rather frustrating. The staff were as helpful as possible, but I think Deutsch Telecom needs improvement.

Dear Ms. O'Connr, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately the struggle with our wifi provider took longer than expected and we really apologize for the inconveniences! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent

Great location, lovely breakfast

Customer review rating 5.0/5

Marta S. Families - 16/11/2021 Confirmed reviews ALL

Staff very nice, clean spacious room, delicious breakfast.

Good stay and well located

Customer review rating 4.0/5

Rafael Couples - 16/11/2021 Confirmed reviews ALL

The downside was the internet, a lot of issues. And I felt the room was not clean enough.

Well located, nice and functional design, pleasant.

Customer review rating 4.0/5

Anonymous Business - 16/11/2021 Confirmed reviews ALL

It was a clean, pleasant hotel. Except the ei-fi internet connection which contstantly goes off and says "no şnternet connection". So the staff had to reset the modem, or the router many times in a day, upon customers's reporting of the problem!

Convenient and friendly

Customer review rating 4.5/5

Mudlark Couples - 13/11/2021 Confirmed reviews ALL

Hotel just across the street from the Hauptbahnhof so couldn't be better located. It's also quiet. Friendly and efficient staff. Good covid protocols.

Well located good stay

Customer review rating 4.5/5

Oliver D. Solo - 12/11/2021 Confirmed reviews ALL

Quiet room and very satisfied. Some wifi problems during several days.

101

Customer review rating 5.0/5

Kurt S. Business - 11/11/2021 Confirmed reviews ALL

top room great stay thanks

Well located

Customer review rating 4.5/5

Anonymous Couples - 09/11/2021 Confirmed reviews ALL

Perfect location, just opposite to the Berlin Hauptbahnhof. Rooms were comfortable and the staff was friendly. Wi-Fi connection was down due to a technical problem during the first two days of our stay, but then they could manage to fix it.

Really very well located.

Customer review rating 4.0/5

Manvinder Couples - 06/11/2021 Confirmed reviews ALL

Really very well located. Really clean and comfortable room

Great stay

Customer review rating 4.0/5

Anonymous Solo - 06/11/2021 Confirmed reviews ALL

This stay has exceeded my expectations. I booked the hotel due to its convenient location and in addition all the services were those more of a 3-star hotel. Every employee was extremely nice, speaks perfect English, plus the room is very clean and spacious for 1-person stay. Breakfast area is small and the selection was the same every day, but not a problem to me. I would just suggest to implement a better social distancing measure in the breakfast area during high peak days as Saturdays, as I have seen all tables occupied on this day.

Wifi troubles

Customer review rating 3.0/5

P. Business - 05/11/2021 Confirmed reviews ALL

The Wifi stopped working about an hour after I checked-in on Saturday evening and did not work till the next Tuesday evening. Pretty decent hotel otherwise.

Dear Mr. P., Thank you for taking the time to tell us about your experience at the ibis Berlin Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately we have had majors problems with our wi-fi connection, which could not be solved faster. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We are happy to read though, that your stay was enjoyable anyway and thank you for your positive feedback. Sincerely, Marta Chiusaroli Front Office Agent

Well located, clean, and friendly staff

Customer review rating 4.0/5

Matthias Families - 03/11/2021 Confirmed reviews ALL

Hotel closely situated with main train station, and within walking distance to the Reichstag and other sights. Breakfast was great quality, staff was friendly, hotel was clean, even has a small bar area. Rooms are not that big, but sufficient. Bath rooms are high quality and we always had hot water, a great plus. Sadly WiFi broke down for a few days, but we could log in the neighboring hotel's net, so it was ok.

A bit expensive, but good

TripAdvisor rating 5.0/5

ilynov Solo travel - 06/09/2021 TripAdvisor review

Good location - 1 min from the Central Station, 30 sec from the subway (though the line is not a central one, still under development), clean, quite good breakfast, though there might be more choice. A bit all too expensive (breakfast - 12 EUR) and noisy, if one prefers to open the windows.

7am wake up by construction site next to hotel - on a Saturday. Else goid

TripAdvisor rating 2.0/5

mikezens Couples - 24/06/2020 TripAdvisor review

Check in was smooth and quick. I always request a room at a high floor, but somehow Accor is one of the chain where this does not really work. Room was clean, small but every there that you need and the bathroom a bit bigger than other IBIS. Unfortunately next morning (Saturday) at 7am we got woken up by the construction side next door with loud jack-hammer. Damn. The night was over way to early..... After coming back from breakfast (se did nit habe breakfast in the hotel but there are a few options around the corner), we checked with reception on the noise problem and why they put Guests next to the construction site at all as (as reception confirmed) they still have a very low occupancy rate after corona. Furthermore we learned that they already had problems with the construction site and the corresponding noise before....as a Accor All Status guest I was really disappointed. No compensation offered but to be safe from noise they offered us another room towards the courtyard. So - if the rate is good we would stay there again - if they guarantee that we get a room towards the courtyard. To the hotel management: really a bad job in giving rooms towards the construction site to loyal guests when others are available especially as now after Corona hotels want to get guests back. To the Corona measures: Staff is complying with the measures, however guests are only sometimes and staff did NOT remind them in the rules....not a good feeling

Excellent short business stay

TripAdvisor rating 5.0/5

TridentE6 Business - 17/02/2020 TripAdvisor review

As a frequent short-time business traveller I am very find of this hotel. It has an excellent location (city centre, transport hub) and the staff is very friendly. Will definitely be coming back, and rather soon

great cost benefit

TripAdvisor rating 5.0/5

793carro Business - 15/09/2019 TripAdvisor review

well localized, great breakfast, great value for the money. Just in front oif the stationm the same stop of the bus to/from the airport. people at the reception were nice and fast, as expected from the Ibis brand.

Dear ibis guest, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will visit us again. Sincerely, S. Gleichauf ibis Berlin Hauptbahnhof

NEW HOTEL AT TRANSIT HUB

TripAdvisor rating 5.0/5

ETCHELLS3 Solo travel - 16/08/2019 TripAdvisor review

A new Ibis at the Hauptbahnhof is a welcome addition. I used to stay out beyond Alexanderplatz. A little brighter and more creative in decor than a standard Ibis. The rooms were the same clean an comfortable. The location was right across a wide busy street from the Station. The bus to Tegel airport stops a few meters away

Dear ibis guest Thank you for your great review! We wish you a nice day! With best regards, S. Gleichauf ibis Berlin Hauptbahnhof

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in berlin