The downside was the internet, a lot of issues. And I felt the room was not clean enough.

It was a clean, pleasant hotel. Except the ei-fi internet connection which contstantly goes off and says "no şnternet connection". So the staff had to reset the modem, or the router many times in a day, upon customers's reporting of the problem!

Hotel just across the street from the Hauptbahnhof so couldn't be better located. It's also quiet. Friendly and efficient staff. Good covid protocols.

Quiet room and very satisfied. Some wifi problems during several days.

top room great stay thanks

Perfect location, just opposite to the Berlin Hauptbahnhof. Rooms were comfortable and the staff was friendly. Wi-Fi connection was down due to a technical problem during the first two days of our stay, but then they could manage to fix it.

Really very well located. Really clean and comfortable room

This stay has exceeded my expectations. I booked the hotel due to its convenient location and in addition all the services were those more of a 3-star hotel. Every employee was extremely nice, speaks perfect English, plus the room is very clean and spacious for 1-person stay. Breakfast area is small and the selection was the same every day, but not a problem to me. I would just suggest to implement a better social distancing measure in the breakfast area during high peak days as Saturdays, as I have seen all tables occupied on this day.

The Wifi stopped working about an hour after I checked-in on Saturday evening and did not work till the next Tuesday evening. Pretty decent hotel otherwise.

Hotel closely situated with main train station, and within walking distance to the Reichstag and other sights. Breakfast was great quality, staff was friendly, hotel was clean, even has a small bar area. Rooms are not that big, but sufficient. Bath rooms are high quality and we always had hot water, a great plus. Sadly WiFi broke down for a few days, but we could log in the neighboring hotel's net, so it was ok.

Good location - 1 min from the Central Station, 30 sec from the subway (though the line is not a central one, still under development), clean, quite good breakfast, though there might be more choice. A bit all too expensive (breakfast - 12 EUR) and noisy, if one prefers to open the windows.

Check in was smooth and quick. I always request a room at a high floor, but somehow Accor is one of the chain where this does not really work. Room was clean, small but every there that you need and the bathroom a bit bigger than other IBIS. Unfortunately next morning (Saturday) at 7am we got woken up by the construction side next door with loud jack-hammer. Damn. The night was over way to early..... After coming back from breakfast (se did nit habe breakfast in the hotel but there are a few options around the corner), we checked with reception on the noise problem and why they put Guests next to the construction site at all as (as reception confirmed) they still have a very low occupancy rate after corona. Furthermore we learned that they already had problems with the construction site and the corresponding noise before....as a Accor All Status guest I was really disappointed. No compensation offered but to be safe from noise they offered us another room towards the courtyard. So - if the rate is good we would stay there again - if they guarantee that we get a room towards the courtyard. To the hotel management: really a bad job in giving rooms towards the construction site to loyal guests when others are available especially as now after Corona hotels want to get guests back. To the Corona measures: Staff is complying with the measures, however guests are only sometimes and staff did NOT remind them in the rules....not a good feeling

As a frequent short-time business traveller I am very find of this hotel. It has an excellent location (city centre, transport hub) and the staff is very friendly. Will definitely be coming back, and rather soon

well localized, great breakfast, great value for the money. Just in front oif the stationm the same stop of the bus to/from the airport. people at the reception were nice and fast, as expected from the Ibis brand.

A new Ibis at the Hauptbahnhof is a welcome addition. I used to stay out beyond Alexanderplatz. A little brighter and more creative in decor than a standard Ibis. The rooms were the same clean an comfortable. The location was right across a wide busy street from the Station. The bus to Tegel airport stops a few meters away