ibis Berlin Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.6/5 2,188 reviews

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Description

Hotel extras

  • Modern rooms with Sweet Bed by ibis beds

  • Centrally located, with good public transport connections.

  • Brandenburg Gate and Reichstag within walking distance

  • Snacks and beverages 24/7 at the hotel bar

  • Free luggage storage at the hotel

Our accommodation(s)

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Hotel location

ibis Berlin Hauptbahnhof

Invalidenstrasse 53
10557 BERLIN
Germany

GPS:52.526914, 13.370354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIE S CORNER EXPRESS

Enjoy cool drinks, coffee specialities and soft drinks around the clock in our Charlie's Corner Express self-service lounge. Various snacks are available for small hunger pangs in between. Relive your trip to Berlin here.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,188 reviews

Customer review rating 4.5/5

Anni S. Families - Confirmed reviews ALL

Great location: directly next to the main station with amenities nearby Excellent rooms: nicely designed and very well equipped quick and easy: easy check-in and access to rooms

Dear Anni S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you appreciated our location, room design, and the ease of check-in. We do have and offer adjoining rooms, but one of them is always wheelchair friendly, thats why we do not always have the availablity- but next time just write this wish in the comments section and we- ans also our colleagues elsewhere- try to make it possible! Your satisfaction is our priority, and we look forward to welcoming you back in the future. Johanna Boss General Manager

Customer review rating 4.5/5

Brian G. Solo - Confirmed reviews ALL

It was so easy to walk to and from the central train station

Hi Brian, Thank you for your fantastic feedback! I’m thrilled to hear that you enjoyed our prime location and found our facility and room to your liking. It's great to know that our proximity to the central train station made your travels easier. We hope to welcome you back soon for another wonderful stay! Best regards Katharina Front Desk Manager Administration

Customer review rating 2.0/5

Santiago A. C. Business - Confirmed reviews ALL

While the hotel is in good condition and well located, one key factor in choosing it over others in the same area was the clear announcement of laundry services, both on their website and in the room. When I requested the service at reception, I was told it couldn't be provided because it was too close to the weekend (I requested it on a Thursday).

Dear Santiago, Thank you very much for taking the time to share your experience with us. We are delighted that you have highlighted the excellent condition of our hotel and our location. We are therefore all the more sorry that the laundry service we had advertised was not available as expected during your stay. We fully understand that this was an important factor in your decision to book, and we can appreciate your frustration at the resulting disappointment. Please accept our apologies for the inconvenience and the lack of clarity in our communication regarding this matter. Your feedback is very valuable to us and will be reviewed internally so that we can improve our information and processes. We nevertheless hope that we will be able to fully convince you of the quality of our service during a future stay. Best regards Katharina Front Desk Manager Administration

Customer review rating 4.5/5

Ioana C. M. C. Business - Confirmed reviews ALL

I enjoyed the stay at the Ibis Berlin Hauptbahnhof very much. The room was clean and the bathroom was also clean. I appreciated the location very much...just across the street from the central station.

Dear Ioana, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and found our location convenient. Cleanliness is a priority for us, and we appreciate your recognition of our efforts. We look forward to welcoming you back. best regards Nico Wagner Front Desk Manager

Customer review rating 4.5/5

Elena K. Families - Confirmed reviews ALL

Very nice hotel with friendly staff and good amenities. The only thing we missed was a tea/coffee kettle in the room.

Dear Elena, Thank you so much for your kind words about our location and our team. We were delighted to hear that you enjoyed your stay and felt comfortable with us. We would like to remind you that kettles are available in our premium rooms. Should you have any special requests during a future stay, please don't hesitate to contact us; we are always happy to help. We look forward to welcoming you back again soon! Best regards, Katharina Front Desk Manager Administration

Other web-users rate our hotel

  • 1,908 reviews 9.7/10 Location
  • 1,698 reviews 7.1/10 Room
  • 1,394 reviews 8.7/10 Service
  • 52 reviews 7.7/10 WiFi
  • 893 reviews 8.4/10 Breakfast
  • 790 reviews 8.8/10 Cleanliness
  • 267 reviews 8.5/10 Vibe
  • 173 reviews 7.4/10 Amenities

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