ibis Berlin Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.6/5 1,979 reviews

ibis Berlin Hauptbahnhof - Image 1
ibis Berlin Hauptbahnhof - Image 2
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Description

Hotel extras

  • Modern rooms with Sweet Bed by ibis beds

  • Centrally located, with good public transport connections.

  • Brandenburg Gate and Reichstag within walking distance

  • Drinks and snacks available 24/7 at Charlie's Corner Express Self-Service

  • Free luggage storage at the hotel

Our accommodation(s)

Book this hotel
Room 1

This room with two single beds (90x200 cm) is ideal for friends or colleagues. Look forward to comfortable sleeping comfort in the Sweet bed by ibis beds. The rooms also offer a desk, flat-screen TV and free WIFI.

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 13 m² / 139 sq ft
  • Bedding 2 x Single bed(s)

Looking for more comfort? Our spacious premium room offers you a tea station with kettle and a comfortable sofa bed. On request, we will be happy to provide a rollaway bed for your child. WIFI and TV included as standard.

Max. number of persons
3
Area
From 16 m² / 172 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

A lot of comfort awaits you in our barrier-free rooms. The double bed (160 x 200 cm) accommodates two guests. An additional baby cot is available on request. Including a desk, flat-screen TV and free WIFI.

Max. number of persons
2
Area
From 30 m² / 322 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Tv Facilities

  • Music TV channels
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk

Hotel location

ibis Berlin Hauptbahnhof

Invalidenstrasse 53
10557 BERLIN
Germany

GPS:52.526914, 13.370354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • 172 rooms
  • 12 rooms for people with reduced mobility
  • 11 connecting rooms
  • 172 non-smoking rooms
  • 6 floors

Languages spoken at the hotel

  • German
  • English

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine

Family

Services for children

  • Bicycles with children''s seats
  • On site
  • Enclosed outdoor parking
  • Public
  • Max Limited Height: 2 m / 6.56 ft
  • Parking pricing: 29 EUR 29 EUR Per day

CHARLIE S CORNER EXPRESS

Enjoy cool drinks, coffee specialities and soft drinks around the clock in our Charlie's Corner Express self-service lounge. Various snacks are available for small hunger pangs in between. Relive your trip to Berlin here.

Bar Type
SNACK BAR
Capacity
40
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed

Payment

  • Cash
  • Credit card
  • Apple Pay
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Wine by the glass available
  • Soft drinks

Snacks facilities

  • Cold snacks
  • Hot snacks

Enjoy cool drinks, coffee specialities and soft drinks around the clock in our Charlie's Corner Express self-service lounge. Various snacks are available for small hunger pangs in between. Relive your trip to Berlin here.

A rich breakfast buffet awaits you every morning, including fruit juices, egg dishes, fresh waffles and hot drinks of your choice. Replenish your energy reserves for the day with warm pastries or a healthy muesli.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,979 reviews

Customer review rating 4.0/5

Shihwa C. Families - Confirmed reviews ALL

Dear Shihwa C., Thank you very much for your lovely feedback! We are delighted that you enjoyed your stay with us and felt at home in our hotel. We’re pleased to hear that you also appreciated the peaceful atmosphere, our great location, the friendly service at reception and our self-service shelf. Thank you also for pointing out the coffee machine and fridge. A small fridge is not part of the standard facilities at ibis Hotels. However, in our Premium rooms, you do have the option of making your own coffee. We would be delighted to welcome you back soon and wish you all the best until then! Kind regards Katharina Front Desk Manager Administration

Customer review rating 4.5/5

Sue W. Families - Confirmed reviews ALL

Dear Sue, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our fantastic location and found our staff friendly. It's great to know that you had a comfortable stay with us, complete with a cozy bed and a great shower. We appreciate your feedback about the room temperature and will take it into consideration. We hope to welcome you back soon! Best regards Katharina Front Desk Manager Administration

Customer review rating 5.0/5

David A. B. Solo - Confirmed reviews ALL

Dear David, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our first-class accommodations and found our team to be both friendly and professional. It's fantastic that our location made your travels easier, and we strive to keep everything clean and comfortable for our guests. We can't wait to welcome you back on your next trip to Europe! Best regards Katharina Front Desk Manager Administration

Customer review rating 5.0/5

Nicola V. Families - Confirmed reviews ALL

Dear Nicola, Thank you for your kind words! We’re thrilled to hear that you enjoyed our convenient location and that our team made your stay even better. It’s always our goal to provide helpful service, especially during breakfast on weekends. We hope to welcome you back soon for another great experience! Best regards Katharina Front Desk Manager Administration

Customer review rating 2.5/5

Masaaki S. Business - Confirmed reviews ALL

Dear Masaaki, Thank you very much for your feedback and your review. We are sorry that you found the lack of a fridge inconvenient. We would like to point out that a fridge is not part of the standard room facilities at ibis Hotels and is therefore not provided in the rooms. It is a pity that the facilities at our hotel did not meet your expectations for a 3-star stay. We are nevertheless pleased to take your feedback on board and thank you for taking the time to share your experience with us. Best regards Katharina Front Desk Manager Administration

Dear Shihwa C., Thank you very much for your lovely feedback! We are delighted that you enjoyed your stay with us and felt at home in our hotel. We’re pleased to hear that you also appreciated the peaceful atmosphere, our great location, the friendly service at reception and our self-service shelf. Thank you also for pointing out the coffee machine and fridge. A small fridge is not part of the standard facilities at ibis Hotels. However, in our Premium rooms, you do have the option of making your own coffee. We would be delighted to welcome you back soon and wish you all the best until then! Kind regards Katharina Front Desk Manager Administration

Customer review rating 4.5/5

Sue W. Families - Confirmed reviews ALL

Fab location & friendly staff. Rooms are quite warm but comfy beds, great shower & everything you would expect.

Dear Sue, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our fantastic location and found our staff friendly. It's great to know that you had a comfortable stay with us, complete with a cozy bed and a great shower. We appreciate your feedback about the room temperature and will take it into consideration. We hope to welcome you back soon! Best regards Katharina Front Desk Manager Administration

Customer review rating 5.0/5

David A. B. Solo - Confirmed reviews ALL

Ibis is always my go-to hotel when I travel in Europe. Clean, quiet, and comfortable. Ready access to public transit - planes and trains - a real plus. Add to that a staff that are both friendly and professional.

Dear David, Thank you so much for your kind words! We're thrilled to hear that you enjoyed our first-class accommodations and found our team to be both friendly and professional. It's fantastic that our location made your travels easier, and we strive to keep everything clean and comfortable for our guests. We can't wait to welcome you back on your next trip to Europe! Best regards Katharina Front Desk Manager Administration

Customer review rating 5.0/5

Nicola V. Families - Confirmed reviews ALL

Ideally located next to Station with river walk behind. Really helpful staff including breakfast on Sunday 4

Dear Nicola, Thank you for your kind words! We’re thrilled to hear that you enjoyed our convenient location and that our team made your stay even better. It’s always our goal to provide helpful service, especially during breakfast on weekends. We hope to welcome you back soon for another great experience! Best regards Katharina Front Desk Manager Administration

Customer review rating 2.5/5

Masaaki S. Business - Confirmed reviews ALL

Uncomfortable without refrigerator. I think it is not 3 stars.

Dear Masaaki, Thank you very much for your feedback and your review. We are sorry that you found the lack of a fridge inconvenient. We would like to point out that a fridge is not part of the standard room facilities at ibis Hotels and is therefore not provided in the rooms. It is a pity that the facilities at our hotel did not meet your expectations for a 3-star stay. We are nevertheless pleased to take your feedback on board and thank you for taking the time to share your experience with us. Best regards Katharina Front Desk Manager Administration

Customer review rating 4.5/5

Stephanie W. Business - Confirmed reviews ALL

Positive experience. The members of staff in the hotel were very helpful and kind. I had a train ticket I left at home in York and it had to be sent via DHL to Berlin, and the staff on reception were very helpful in ensuring I recieved my letter from the UK.

Dear Stephanie, Thank you so much for your lovely feedback! It's wonderful to hear that our location and staff made your experience a positive one. We’re always here to help, and I'm glad our team could assist you with your DHL delivery. If you find yourself back in Berlin, we'd love to welcome you again! Best regards Katharina Front Desk Manager Administration

Customer review rating 4.0/5

Vladimir B. Solo - Confirmed reviews ALL

Hotel is perfectly located, with all kinds of public transport around and close to the very city center. Reception service and room cleaning are top-notch.

Dear Vladimir B., Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you appreciated our central location and the high standards of our reception and cleaning services. Your kind words motivate us to continue providing excellent service. Mit herzlichen Grüßen Tim Chahbani Front Desk

Customer review rating 4.0/5

Kwong F. N. Couples - Confirmed reviews ALL

Hotel just next to central station which is very good. Room size is a bit tight but can't complain with this price value.

Dear Kwong F. N., Thank you so much for your kind words! I'm thrilled to hear you enjoyed our fantastic location right next to the central station. We strive to provide great value, and I'm glad you found it to be a good fit during your stay. We appreciate your understanding about the room size and hope it didn't affect your overall experience too much. Best regards Katharina Front Desk Manager Administration

Customer review rating 4.5/5

John M. Couples - Confirmed reviews ALL

one night. booked with App. no hassle. polite staff. strong recommendation and good value

Dear John M., Thank you for your kind words regarding your stay with us. We are pleased to hear that you found our location convenient and enjoyed the comfort of our beds. Your positive feedback about our staff is greatly appreciated, and we look forward to welcoming you back soon. Mit herzlichen Grüßen Tim Chahbani Front Desk

Customer review rating 3.5/5

Peter C. Couples - Confirmed reviews ALL

Fine apart from the faulty bathroom door catch

Dear Mr. C., Thank you for your feedback regarding your recent stay. I apologize for the inconvenience caused by the bathroom door catch. We appreciate your bringing this to our attention, as guest comfort is a priority for us. Mit herzlichen Grüßen Tim Chahbani Front Desk

Customer review rating 2.0/5

Signe H. Business - Confirmed reviews ALL

Breakfast was good, location good, reasonable selection of snacks and drinks available for purchase. No shampoo or conditioner, only one soap used for all things including washing hands. The worst was the plastic on the bed!

Dear Signe, Thank you for sharing your thoughts with us! I'm glad to hear that you enjoyed our location and the breakfast selection. I appreciate your feedback regarding the toiletries and bedding. We aim to provide a comfortable experience, and I understand how important those details are. Your comments will certainly help us improve for future stays. Best regards Katharina Front Desk Manager Administration

Customer review rating 4.5/5

Pawel K. Business - Confirmed reviews ALL

As a frequent short-time business traveller I can't but commend the location of this hotel, both in reference to the historic city center and, even more importantly, to the central national transportation hub

Dear Pawel, Thank you for your kind words about our hotel's location! We're thrilled to hear that you find it convenient, especially for your business travels. Being close to the historic city center and the transportation hub is something we take pride in, and it's great to know it enhances your stay. We look forward to welcoming you back on your next visit! Best regards Katharina Front Desk Manager Administration

Customer review rating 5.0/5

Imaan B. A. Families - Confirmed reviews ALL

All dishes glasses Ice cubes available. Feeling save with lobby. Thank you all so much. Thanks Lukas.

Dear Imaan B. A., Thank you so much for your delightful feedback! We're thrilled to hear you enjoyed our prime location and found our staff to be wonderful. It's great to know that you felt safe and appreciated the cleanliness and amenities we provide. We'll be sure to pass along your kind words to Lukas and the team. We hope to welcome you back soon for another fantastic stay! Best regards Katharina Front Desk Manager Administration

Customer review rating 2.5/5

Jeffrey F. Business - Confirmed reviews ALL

As a Diamond member I expect some recognition, however, there was none! I was extremely tired after a long journey when I arrived mid afternoon There was no hotel information or induction On arrival at my room, no welcome & no note, I thought this may come later, but never did! There was not even water, which was extremely annoying! The room was clean and ok, but with no coffee making facilities or fridge The location is good next to the main train station

Dear Jeffrey, Thank you very much for taking the time to review your stay in such detail. We are delighted that you have highlighted the cleanliness of the room and our central location right next to the main railway station. At the same time, we regret that, as a Diamond member, you did not feel sufficiently welcomed or well-informed upon your arrival. We take your comments regarding the lack of a welcome and the hotel information very seriously and will discuss this internally. Regarding the room facilities, we would like to point out that fridges are not part of the standard room facilities at ibis. However, a complimentary coffee and tea station is available in our Premium rooms. We regret that your stay did not meet your expectations and hope to be able to win you over with our service and hospitality on a future visit. Best regards Katharina Front Desk Manager Administration

Customer review rating 4.0/5

Tarek T. Business - Confirmed reviews ALL

as always , clean , very friendly staff ; however, although the door of the room is air-tight and sound proof , people talking can still be heard as they walk by the door.

Dear Tarek T., Thank you for your positive feedback regarding your stay. We are pleased to hear that you found our location convenient and our staff friendly. However, we appreciate your comments about sound insulation, and we will take them into consideration as we continuously strive to enhance our guests' experiences. Mit herzlichen Grüßen Tim Chahbani Front Desk

Customer review rating 5.0/5

Brian H. Solo - Confirmed reviews ALL

really lovely place to stay so convenient for Berlin Hbf lovely room, very clean and breakfast buffet excellent

Dear Brian H., Thank you for your kind words regarding your recent stay at ibis Berlin Hauptbahnhof. We are delighted to hear that you enjoyed our location, cleanliness, and breakfast offerings. Your positive feedback means a lot to us and motivates our team to continue providing exceptional service. Mit herzlichen Grüßen Tim Chahbani Front Desk

Customer review rating 3.5/5

Conrad D. Couples - Confirmed reviews ALL

Good location, comfortable & clean. Lack of tea, coffee & water in rooms disappoints

Dear Conrad, Thank you very much for your positive feedback regarding our location, comfort and cleanliness. We are delighted that you felt so at home in this respect. Regarding the lack of tea and coffee, we would like to add that our Premium Rooms feature a complimentary coffee and tea station. We apologise if this information was not made sufficiently clear at the time of your booking. Thank you very much for your feedback – we hope to welcome you back on your next stay. Best regards Katharina Front Desk Manager Administration

Customer review rating 5.0/5

Howard C. Families - Confirmed reviews ALL

The location was amazing, and the rooms were clean.

Dear Howard, Thank you for your kind words about our location and the cleanliness of our rooms. We are delighted to hear that you had a comfortable stay and enjoyed your time with us. Best regards, Johanna Boss General Manager

Customer review rating 4.0/5

Eric B. Business - Confirmed reviews ALL

Very friendly reception staff, especially Ms. Lucia (?), working on the morning of 1 September. Rooms not very well isolated, you can hear rooms above and around fairly clearly. Very good location.

Dear Eric, Thank you for your positive feedback regarding our location and the friendliness of our staff- we will let our colleague know that you mentioned her personally. We appreciate your comments about the room isolation and encourage you to request a quieter room for your next stay, as we will do our best to accommodate your wishes. Best regards, Johanna Boss General Manager

Customer review rating 4.5/5

Marium A. Friends - Confirmed reviews ALL

Good

Dear Marium, Thank you for your positive feedback about your stay at Ibis Berlin Hauptbahnhof. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we hope to welcome you back soon for another pleasant experience in Berlin. Best regards Johanna Boss General Manager

Other web-users rate our hotel

  • 1,819 reviews 9.7/10 Location
  • 1,579 reviews 6.9/10 Room
  • 1,242 reviews 8.7/10 Service
  • 48 reviews 7.8/10 WiFi
  • 778 reviews 8.5/10 Breakfast
  • 722 reviews 8.7/10 Cleanliness
  • 239 reviews 8.2/10 Vibe
  • 158 reviews 7.6/10 Amenities

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