ibis Berlin Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.6/5 3,286 reviews

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Description

Hotel extras

  • Modern rooms with Sweet Bed by ibis beds

  • Centrally located, with good public transport connections.

  • Brandenburg Gate and Reichstag within walking distance

  • Snacks and beverages 24/7 at the hotel bar

  • Free luggage storage at the hotel

Our accommodation(s)

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Hotel location

ibis Berlin Hauptbahnhof

Invalidenstrasse 53, Invalidenstrasse 53, Invalidenstrasse 53
10557 BERLIN
Germany

GPS:52.526914, 13.370354

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

CHARLIE S CORNER EXPRESS

Enjoy cool drinks, coffee specialities and soft drinks around the clock in our Charlie's Corner Express self-service lounge. Various snacks are available for small hunger pangs in between. Relive your trip to Berlin here.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,286 reviews

TripAdvisor Rating  4.5/5  1,025 reviews

Certificate of excellence 2024

Greta staff and excellent location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Great.

Hi there! Thanks a ton for the awesome feedback! We're super happy to hear you loved our staff and the location. It’s great to know you had a good time with us. If you ever find yourself back in Berlin, we’d love to have you stay with us again! Best regards Katharina Front Desk Manager Administration

Good location near the main station

Customer review rating 3.5/5

John Families - Confirmed reviews ALL

Location is great, staff efficient but not overly friendly. Rooms are small, clean, but adequate. They only provide 2 pillows total which wasn’t adequate. Hairdryer is useless and smelt like it was about to catch on fire. There was no in room information about facilities or location. Self service bar which was handy. Good for a short stay.

Hey John, Thank you for sharing your thoughts with us! I'm glad you liked our location and found the staff efficient. I understand very well that two pillows can be a bit disappointing. You are welcome to report this on your next stay and we can give you extra pillows.I am very sorry about the hairdryer issue - this is definitely not what we want for you! We have taken note of your feedback about the room information and are grateful that you have brought this to our attention. All information about our hotel can be found in the room on the table on a QR code. Best regards Katharina Front Desk Manager Administration

Well located and clean.

Customer review rating 4.0/5

. Couples - Confirmed reviews ALL

We stayed three nights because the home stay we planned fell through due to hosts’ illness. Room was very small but location was excellent for our needs.

Dear guest, Thanks for sharing your experience! We're really glad you enjoyed our spot and found it clean. It’s awesome to hear that our location worked out well for you, even if the room was a bit snug. We hope you had a great time in Berlin and would love to see you back sometime! Best regards Katharina Front Desk Manager Administration

Strategic location

Customer review rating 2.5/5

Justine L. Families - Confirmed reviews ALL

Positive points: - Great location just opposite the Central Train Station for all modes of public transport - Very kind to accommodate early check-in (travelling with an infant and early flight arrival) Negative points: - There are other hotels next door and newer for same price when we looked - No restaurant on site - No drink making facilities in room - No baby cot provided - Charges for tea and coffee vending machine bit pricey - Mattress was thin and kept moving away from its base needed repeated repositioning Note: We booked our room via Accor App and although indicated that we had an infant (less than age 1), the staff at reception claims that this was not stated in out reservations and therefore we were not provided with a baby cot for our stay.

Nice Hotel but terrible hostess

Customer review rating 3.5/5

Roel Couples - Confirmed reviews ALL

The hostess at the check in/out desk was kind of harsh. She was very inpolite, smashing with the room cards and agressive tone in her voice while we only said Hello we'd like to check in/out. Such a pitty because the stay and the hotel itself were perfect. Nice clean rooms and location.

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Other web-users rate our hotel

  • 2,022 reviews 9.7/10 Location
  • 2,054 reviews 7.1/10 Room
  • 1,654 reviews 8.8/10 Service
  • 59 reviews 7.5/10 WiFi
  • 1,082 reviews 8.5/10 Breakfast
  • 920 reviews 8.8/10 Cleanliness
  • 292 reviews 8.9/10 Vibe
  • 36 reviews 3.5/10 Bar

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