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ibis Berlin Hauptbahnhof Hotel 3 stars

Customer review rating 4.6/5 8,092 reviews

ALLSAFE approved hotel

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How it works?
ibis Berlin Hauptbahnhof
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+ 8 Services

Hotel extras

  • 172 rooms with soundproofed windows

  • Opposite the main railway station

  • Brandenburg Gate, Reichstag, Hamburg station are within walking distance

  • Seasonal air conditioning (available from 18° outside temperature)

  • Free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Bar(s)
Leisure and activities
  • Bicycles rental
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Berlin Hauptbahnhof

Invalidenstrasse 53
10557 berlin
germany

Tel: +49307109600

Fax: (+49)30/710960333

Check-in from 15h00

Check out up to 12h00

  • 120, 123, 142, 147, 245 :  120, 123, 142 HAUPTBAHNOF

  • S5, S7, S75, U55 :  U55 HAUPTBAHNOF

  • By plane

    BERLIN TEGEL At 25km / 15.53 miles

  • By train

    HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS :52.526914, 13.370354

Our accommodation(s)

Enjoy peace and quiet, even in the busy capital: Each of the 172 air-conditioned rooms offers the unique comfort of the Sweet Bed by Ibis - for a restful, relaxing sleep. All the rooms are soundproofed.

Our restaurants and bars

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
ibis Berlin Hauptbahnhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,092 reviews

tripadvisor

TripAdvisor Rating 4.5/5

929 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Perfect location for a late train arrival

Customer review rating 4.0/5

Lara M. S. Families - 27/07/2021 Confirmed reviews ALL

Excelent bed, just across the street from Berlin Central Station. Good connection within the city. Breakfast could be improved with more variety.

Dear LARA,, Thank you for taking the time to tell us about your experience at the ibis Berlin Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bettina Schmidt Direktorin ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof

Best Location /Best Accomodation

Customer review rating 5.0/5

Tuğçe U. Business - 19/07/2021 Confirmed reviews ALL

I have experienced a wonderful time at Ibis Berlin Hauptbahnhof, the staff was quite smiling-face, friendly and willing to help in every case, I stayed at the room 522, it was perfect. Everything was amazing. Thank you for this experience. Best regards, T. U.

Good Location Near Berlin hauptbahnhof

Customer review rating 4.0/5

Sigit S. Families - 19/07/2021 Confirmed reviews ALL

Everything is Well.. Even we already check out and we still waiting for our train for 6 hours, we can put our luggage at the hotel.

well located and well managed

Customer review rating 4.5/5

Ja J. 2. Business - 10/07/2021 Confirmed reviews ALL

sehr gut

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback, expecially from loyal Guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof

Just about

Customer review rating 2.5/5

A Business - 08/07/2021 Confirmed reviews ALL

Had hoped it was nearer to good restaurants and things to see. We had expected to have dinner at the hotel but they had only breakfast. Could not make internet work, cleaning was not done due to COVID-19 situation and I had to ask for toilet paper as they did not notice. I did not bring shampoo/conditioner myself. I should have as it was an all in one product also for hands and body. I slept well though in the nice bed.

Dear ANNE LINE, Thank you for taking the time to tell us about your experience at the ibis Berlin Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. On the subject of room cleaning, there may have been a misunderstanding. We clean our rooms daily, but ask the guests upon arrival if cleaning should take place. We have noticed that not every guest wants to have access to their room due to Corona. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bettina Schmidt Direktorin ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof

Very smooth one night stay.

Customer review rating 4.0/5

Anonymous Business - 16/01/2021 Confirmed reviews ALL

Brief one night business trip in Berlin and needed a hotel near Hauptbahnhof - super well located and clean. Bed comfy and shower powerful. Decent value for money.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof

Very good! To recommend!

Customer review rating 5.0/5

Anonymous Business - 07/01/2021 Confirmed reviews ALL

Staff very good under strange circumstances!

Dear Mr. H., We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof

Perfect location for the station

Customer review rating 5.0/5

Katharine Solo - 20/12/2020 Confirmed reviews ALL

I needed to fine somewhere convenient to stay overnight venire catching a train and this was perfect!!

Dear Ms. H., We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our colleague. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof

Nice hotel good location

Customer review rating 4.0/5

Tony M. Solo - 20/09/2020 Confirmed reviews ALL

Clean, well managed hotel. Staff always friendly.

Dear ANTHONY, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jens. ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof
Customer review rating 5.0/5

Albert D. Couples - 12/09/2020 Confirmed reviews ALL

Very satisfied

Dear Albert, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. Especially in the current time, which is connected with many changes for us and you, we are especially pleased if you express your satisfaction, we will gladly pass this on to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, best wishes. Sincerely, Lisa Neles - Assistant Manager ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof

Very comfortable

Customer review rating 4.0/5

Mr D. Solo - 10/09/2020 Confirmed reviews ALL

A pleasant stay

Dear Thomas, We very much appreciate your comments regarding your stay at our hotel. Especially in the current time, which is connected with many changes for us and you, we are especially pleased if you express your satisfaction, we will gladly pass this on to our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best wishes and stay healthy! Sincerely, Lisa Nelles - Assistant Manager ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof

Well located, good stay and excellent service!

Customer review rating 4.5/5

Goncalo N. Business - 19/08/2020 Confirmed reviews ALL

Excellent team working at this hotel. Even if a challenge or issue with booking the team promptly solved it!

Dear guest, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bettina Schmidt General Manager ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof

Great location

Customer review rating 4.5/5

Stella Families - 13/08/2020 Confirmed reviews ALL

Hotel is located near the central train station. Rooms are clean and modern. Staff is very helpful. I am choosing this hotel whenever I visit Berlin

WELL LOCATED & WELL MANAGED

Customer review rating 5.0/5

Ja A. 2. Solo - 11/08/2020 Confirmed reviews ALL

VERRY GOOD AS USUAL...

Perfectly located, quick service

Customer review rating 4.5/5

Lucia F. Families - 03/08/2020 Confirmed reviews ALL

Two questionable aspects: a way too heavy blanket - given we're in Summer - and the fact that the window cannot be opened. Which having a toddler isn't a bad thing completely, but I'd like fresh air in the summer night.

Dear guest, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Many thanks also for your valuable comments. For security reasons we cannot open the windows completely, but you can tilt them in any case. However, I will have my technician check this again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bettina Schmidt/ General Manager ibis Berlin Hauptbahnhof Invalidenstr. 53 10115 Berlin Tel.: +4…0 Fax: +4…333 E-Mail: H8… https://cutt.ly/Ibis-Berlin-Hauptbahnhof

7am wake up by construction site next to hotel - on a Saturday. Else goid

TripAdvisor rating 2.0/5

mikezens Couples - 24/06/2020 TripAdvisor review

Check in was smooth and quick. I always request a room at a high floor, but somehow Accor is one of the chain where this does not really work. Room was clean, small but every there that you need and the bathroom a bit bigger than other IBIS. Unfortunately next morning (Saturday) at 7am we got woken up by the construction side next door with loud jack-hammer. Damn. The night was over way to early..... After coming back from breakfast (se did nit habe breakfast in the hotel but there are a few options around the corner), we checked with reception on the noise problem and why they put Guests next to the construction site at all as (as reception confirmed) they still have a very low occupancy rate after corona. Furthermore we learned that they already had problems with the construction site and the corresponding noise before....as a Accor All Status guest I was really disappointed. No compensation offered but to be safe from noise they offered us another room towards the courtyard. So - if the rate is good we would stay there again - if they guarantee that we get a room towards the courtyard. To the hotel management: really a bad job in giving rooms towards the construction site to loyal guests when others are available especially as now after Corona hotels want to get guests back. To the Corona measures: Staff is complying with the measures, however guests are only sometimes and staff did NOT remind them in the rules....not a good feeling

Excellent short business stay

TripAdvisor rating 5.0/5

TridentE6 Business - 17/02/2020 TripAdvisor review

As a frequent short-time business traveller I am very find of this hotel. It has an excellent location (city centre, transport hub) and the staff is very friendly. Will definitely be coming back, and rather soon

great cost benefit

TripAdvisor rating 5.0/5

793carro Business - 15/09/2019 TripAdvisor review

well localized, great breakfast, great value for the money. Just in front oif the stationm the same stop of the bus to/from the airport. people at the reception were nice and fast, as expected from the Ibis brand.

Dear ibis guest, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will visit us again. Sincerely, S. Gleichauf ibis Berlin Hauptbahnhof

NEW HOTEL AT TRANSIT HUB

TripAdvisor rating 5.0/5

ETCHELLS3 Solo travel - 16/08/2019 TripAdvisor review

A new Ibis at the Hauptbahnhof is a welcome addition. I used to stay out beyond Alexanderplatz. A little brighter and more creative in decor than a standard Ibis. The rooms were the same clean an comfortable. The location was right across a wide busy street from the Station. The bus to Tegel airport stops a few meters away

Dear ibis guest Thank you for your great review! We wish you a nice day! With best regards, S. Gleichauf ibis Berlin Hauptbahnhof

Excellent Hotel next to Berlin Hauptbahnhof

TripAdvisor rating 5.0/5

Dave081955 Couples - 03/08/2019 TripAdvisor review

Clean and friendly hotel located next to Berlin Hauptbahnhof. Convenient for train ,tram and bus services to airports and the city. Bedrooms are well maintained with daily cleaning. Staff are friendly and welcoming. Breakfast is very good. Really enjoyed our stay at this hotel.

Dear ibis guest, many thanks for your great opinion about the ibis Berlin Hauptbahnhof I will forward your kind compliments to our staff members, who always try their best to offer our guests the best service. Please have a small look on our interesting accor-website. We have always very attractive summer & winter sales specials with good offers! We are already looking forward to welcoming you again! Kind regards, Jens. ibis Berlin Hauptbahnhof

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