ibis Berlin Hauptbahnhof

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ibis Berlin Hauptbahnhof 3 stars

Customer review rating (ALL Rating) 4.6/5 1,759 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • 172 rooms with soundproofed windows

  • Opposite the main railway station

  • Brandenburg Gate, Reichstag, Hamburg station are within walking distance

  • Seasonal air conditioning (available from 18° outside temperature)

  • Free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Berlin Hauptbahnhof

Invalidenstrasse 53
10557 BERLIN
Germany

  • 120, 123, 142, 147, 245:  120, 123, 142 HAUPTBAHNOF

  • S5, S7, S75, U55:  U55 HAUPTBAHNOF

  • By plane

    BERLIN TEGEL At 25km / 15.53 miles

  • By train

    HAUPTBAHNHOF At 0.3km / 0.19 miles

GPS:52.526914, 13.370354

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

Charlie´s Corner Express

Welcome to our interactive self-service lounge. You can help yourself to anything from coffee specialties to soft drinks or a drink in the evening, of course 24/7.

Our accommodation(s)

Enjoy peace and quiet, even in the busy capital: Each of the 172 air-conditioned rooms offers the unique comfort of the Sweet Bed by Ibis - for a restful, relaxing sleep. All the rooms are soundproofed.

Our guest reviews

Our guest reviews for
ibis Berlin Hauptbahnhof

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,759 reviews

TripAdvisor Rating  4.5/5  953 reviews

Certificate of excellence 2022

Good stay

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Good as always, the new self service solution in the lobby worked well. At the breakfast the sauages/bacon was replaced with a pure vegan alternative on saturday, this was not a good breakfast for me, please respect that your guest are different, and have both vegan alternative and classic bacon alternativ if there is pressure to have new vegan alternatives

Dear Guest, Thank you very much for your nice feedback and the great praise for our team. It is my pleasure to share your comments with the management in order to be able to improve our service in the future. We are looking forward to welcome you back soon. With best regards, Marta Front Office Agent

Very well location

Customer review rating 4.0/5

Artur G. Solo - Confirmed reviews ALL

The hotel is very well located in 100 meters from the Central Station. At the same time it is very quiet and clean hotel with a commendable staff. Just the price was really high for any IBIS 3 star hotel.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. Our pricing system is flexible and changes acconding to the season or events going on in Berlin. Lately there have been many events and congresses in town, which brought to these prices. If you checked our neighbours, you would have found the same high prices. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Front Office Agent

Great Location

Customer review rating 4.5/5

Scorch Couples - Confirmed reviews ALL

Great location, easy to walk to a lot of important places. Room was small but comfortable.

Dear Scorch, Thank you very much for your great feedback about your stay in our house! On behalf of the team I am pleased to read that you had a pleasant stay and I hope to welcome you back soon. Greetings from Berlin, Marta Front Office Agent

Good location

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Room is kept clean. Bar was disfunctional. Staff was pleasant.

Dear Guest, Thank you very much for your nice feedback and the great praise for our staff! It is my pleasure to share this within the team. We are looking forward to welcome you back soon and to show our new bar concept shining in its brand new light! With best regards, Marta Front Office Agent

Great location

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Nice quiet comfy room very clean only down side no tea coffee ,kettle

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Front Office Agent

Well located. Missed minibar/fridge and f.eg electric kettle in the rooms.

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Easy to move around Berlin, quality-price ratio okay.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive and informative feedback. I will share your comments with our team and management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Front Office

ok

Customer review rating 3.0/5

Seb Business - Confirmed reviews ALL

Friendly service, but failed to change the address on the invoice. Great bed, clean room, average breakfast.

Dear Seb, thank you for your visit and friendly and informative feedback about your stay with us. It is a pity, that the issue with the address on your invoice affected your general satisfaction that much. Normally it is something that we can fix quickly. If it was not the case, please inform us at h8… and we will correct the invoice immediately. I will be glad to forward your compliments to our team! We would be pleased to welcome you back again soon. Kind regards, Marta Front Office Agent

Well located, close everywhere, great breakfast, despite of close train station - quiet

Customer review rating 5.0/5

Lukas Families - Confirmed reviews ALL

Room doors shut very laud (421) , our dog was foolowing patterns on carpet like drunk : ), good soap quality and smell, TV set turns off sometimes with no reason.

Dear Lukas, thank you very much for this great feedback! Our doors are built accordingly to the actual fire protection law, so there is not much we can do about it unfortunately. It does us proud that you evaluate our team and our house with the full score and that you would decide to join us again. We would be pleased to welcome you back soon Kind regards Marta Chiusaroli Front Office Agent

Very well located

Customer review rating 5.0/5

Lizt Couples - Confirmed reviews ALL

As the train from the airport goes to the Hauptbahnhof the location of the Ibis is perfect. You come out of the station and you can already see the Ibis sign. We checked in online and our room was ready. The room was clean and the bed comfortable. Good shower. Breakfast was great with a good choice. I booked directly with the hotel and got a better deal than anything available on other booking sites. Shame the bar disappeared on the last night but it was being replaced!! A couple of bars and restaurants nearby. Good value for money - highly recommended

Dear LizT, Such a great feedback! Thank you very much for taking your time to give us such a detailed and motivational review. It does us proud that you evaluate our team and our house with the full score and that you would decide to join us again. We would be pleased to welcome you back soon, with our bar shining under a brand new light! Best regards and wishes from Berlin, Marta Front Office

Lovely hotel

Customer review rating 5.0/5

Christine D. Friends - Confirmed reviews ALL

Early checkin, receptionist was so kind and helpful, lovely room, bed so comfortable, good shower, breakfast nice good choice.

Dear Christine, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bettina Schmidt General Manager

Great location, modern clean hotel with friendly staff

Customer review rating 4.5/5

Stephen H. Couples - Confirmed reviews ALL

Efficient check in experience, clean, modern bright room, relaxed bar experience, very good breakfast choice - good job all around

Dear STEPHEN, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bettina Schmidt General Manager

Good location for us

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

We were in Berlin for one night travelling with our 7 month old to view houses as we are moving to Berlin. We needed a space close to the Central Station to return to Munich and this was great. The room was clean and spacious for our son to crawl around. The travel cot did malfunction but was changed by the gentlemen at the reception desk after asking him to fix it again. Breakfast was just what we needed. Only feedback would be that the shower leaks and floods the floor resulting in using your bath towel to wipe this up.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback and I am glad to know, that our colleagues were able to fix the issue with the baby cot. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marta Chiusaroli Front Office Agent

Excellent location, great hotel

Customer review rating 4.5/5

Martin S. Families - Confirmed reviews ALL

Excellent location, just across the road from the Hauptbahnhof. Helpful and efficient staff. The room was of a decent size, the beds comfortable, the en suite spacious and well appinted, the decor in good condition, and everything was clean. The breakfast was fresh, offered lots of choice, and was of good quality. Despite being on a busy main road, the room was well sound-insulated, so there was no disturbance from the passing traffic.

Dear MARTIN, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bettina Schmidt General Manager

It's all about the location!!!

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Fantastic location, opposite Berlin Central Station. Friendly staffs as well. I was given an upgrade (Accor Gold) to a bigger room on the 6th floor, facing the train station. Good for train-spotters. Schade that it was only for 1 night. Only thing is that it's warm, so the windows have to be opened. I don't mind street noise, but not the drillings that came from the constructions at the train station. That woke me up super early. And there's no electric kettle in the room, so I basically have to keep going downstairs to the bar to get hot water. Also no mini-fridge, but that's fine. Overall a good stay!!

Dear Guest, Thank you very much for your great feedback about your stay in our house. A kettle and a mini bar are indeed not a standard of ibis Hotels in Germany. For the drilling coming from the opposite street we apologize sincerely! Unfortunately there is nothing we can do about it, but it should not influence your stay. On behalf of the team I am pleased to read that you had a pleasant time with us and I hope to welcome you back soon. Greetings from Berlin, Marta Chiusaroli Front Office Agent

In general, it's ok

TripAdvisor rating 4.0/5

Camper10223060335 TripAdvisor review

The staff are very polite and the service attitude is good. The decoration involved is also good. But what I don't like is that the breakfast has very little variety, not even bacon... not worth the 19 euros per person.

Excellent Ibis Hotel just 3 minutes away from Train Station so very centrally located. 10/10

TripAdvisor rating 5.0/5

Jes B TripAdvisor review

Centrally located. Good breakfast and amazing staff. Recommend this Ibis Hotel for everyone going to Berlin. Train station just 3 minutes away so you can catch underground trams and busses to all areas in Berlin.

A bit expensive, but good

TripAdvisor rating 5.0/5

ilynov Solo travel - TripAdvisor review

Good location - 1 min from the Central Station, 30 sec from the subway (though the line is not a central one, still under development), clean, quite good breakfast, though there might be more choice. A bit all too expensive (breakfast - 12 EUR) and noisy, if one prefers to open the windows.

7am wake up by construction site next to hotel - on a Saturday. Else goid

TripAdvisor rating 2.0/5

mikezens Couples - TripAdvisor review

Check in was smooth and quick. I always request a room at a high floor, but somehow Accor is one of the chain where this does not really work. Room was clean, small but every there that you need and the bathroom a bit bigger than other IBIS. Unfortunately next morning (Saturday) at 7am we got woken up by the construction side next door with loud jack-hammer. Damn. The night was over way to early..... After coming back from breakfast (se did nit habe breakfast in the hotel but there are a few options around the corner), we checked with reception on the noise problem and why they put Guests next to the construction site at all as (as reception confirmed) they still have a very low occupancy rate after corona. Furthermore we learned that they already had problems with the construction site and the corresponding noise before....as a Accor All Status guest I was really disappointed. No compensation offered but to be safe from noise they offered us another room towards the courtyard. So - if the rate is good we would stay there again - if they guarantee that we get a room towards the courtyard. To the hotel management: really a bad job in giving rooms towards the construction site to loyal guests when others are available especially as now after Corona hotels want to get guests back. To the Corona measures: Staff is complying with the measures, however guests are only sometimes and staff did NOT remind them in the rules....not a good feeling

Excellent short business stay

TripAdvisor rating 5.0/5

TridentE6 Business - TripAdvisor review

As a frequent short-time business traveller I am very find of this hotel. It has an excellent location (city centre, transport hub) and the staff is very friendly. Will definitely be coming back, and rather soon

great cost benefit

TripAdvisor rating 5.0/5

793carro Business - TripAdvisor review

well localized, great breakfast, great value for the money. Just in front oif the stationm the same stop of the bus to/from the airport. people at the reception were nice and fast, as expected from the Ibis brand.

Dear ibis guest, We very much appreciate your comments regarding your stay at the ibis Berlin Hauptbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope you will visit us again. Sincerely, S. Gleichauf ibis Berlin Hauptbahnhof

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