Mercure Hotel Berlin City 4 stars

Customer review rating 4.5/5 7,124 reviews

Mercure Hotel Berlin City
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Completely renovated in 2017: ultra-modern rooms, restaurant and public areas

  • Relax: craft beer and street food served in a cozy lounge atmosphere

  • Find more about regionally inspired cuisine at www.trymercure.berlin

  • The main train station is within walking distance - just 875 yards (800 meters) away

  • Indoor car park available with direct hotel access

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Leisure and activities
  • Fitness centre (Nearby)
  • Well-being
  • Services for children
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115
berlin
germany

Tel: +4930308260

Fax: (+49)30/30826100

Contact email

Check-in from 15h00

Check out up to 12h00

  • U6 :  U6 NATURKUNDEMUSEUM

  • M5 :  M5 NATURKUNDEMUSEUM

  • By plane

    BERLIN TEGEL APT At 8km / 4.97 miles

  • By plane

    BERLIN-SCHOENEFELD At 25km / 15.54 miles

  • By train

    BERLIN HAUPTBAHNHOF At 0.9km / 0.56 miles

  • By train

    BERLIN-OSTBAHNHOF At 4km / 2.49 miles

  • By train

    BERLIN-ZOOL.GARTEN At 4km / 2.49 miles

GPS :52.53024, 13.381882

Our accommodations

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers. Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with queen-size bed and garden view

  • Max. number of persons: 2
  • Area: From 19 / 205 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with king-size bed

  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room

  • Max. number of persons: 2
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with one double bed and garden view

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)
Rooms

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: International

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Non contractual photo

A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 155

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 82 people

Find out more

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,124 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,763 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Friendly staff in a convenient location

Customer review rating 4.5/5

Mudlark Solo - 20/03/2020 Confirmed reviews ALL

Such a good hotel. I was greeted with genuine friendliness at reception, with a gift of two large cookies (that might have related to my premium status). Allowed early check-in. Comfortable and quiet room. Hotel is only two tram stops, or a 10-15 minute walk, from the Hauptbahnhof. A U-bahn station is nearby.

Dear Mr.H., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss stellvertretende Direktorin

Great location, excellent staffs

Customer review rating 4.5/5

Peichun L. Solo - 20/03/2020 Confirmed reviews ALL

Wonderful Like 2 nd home

Dear Peichun L., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Especially during this hard times we really appreciate your words are more than ever we actually mean it, when we say: We are looking forward to welcoming you at our hotel soon! Sincerely, Johanna Boss stellvertretende Direktorin
Customer review rating 4.5/5

Anonymous Families - 17/03/2020 Confirmed reviews ALL

alles gut!

Perfect long weekend

Customer review rating 4.5/5

So S. Friends - 14/03/2020 Confirmed reviews ALL

The room was perfect, and my special requirements had been answered (high floor and far from lift). The fruit basket was a very nice suprise. breakfast was great, thank you to all the friendly staff.

like living at home

Customer review rating 4.5/5

Zhenhua Business - 05/03/2020 Confirmed reviews ALL

Great

Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss stellvertretende Direktorin

comfortable

Customer review rating 4.5/5

Gary Couples - 27/02/2020 Confirmed reviews ALL

was what i expected, nothing more or less.

Centrally located with friendly staff. One of my favorite Berlin accomodations.

Customer review rating 4.5/5

Peter Business - 21/02/2020 Confirmed reviews ALL

As always, staff is friendly and helpful. Rooms are clean and quiet. The hotel is situated not far from the Berlin central train station and in walking distance to a lot of nice bars and restaurant, e.g. on Oranienburger Strasse. Breakfast is tasty and gives you a lot of options t choose from. Sometimes, however, it takes a little too long to get serviced. In general, I would recommend this hotel for a stay for either business or private visits to Berlin.

Clean rooms, friendly staff

Customer review rating 4.5/5

Vr Business - 17/02/2020 Confirmed reviews ALL

The location is good, the rooms are clean, and everyone was friendly and helpful. Nothing to complain about (except for exorbitant prices in the bar, but it was nice that there is a bar).

Perfect as usual...remains one of my favourite hotels in Berlin.

Customer review rating 4.5/5

Rudy Families - 15/02/2020 Confirmed reviews ALL

Pleasant, clean and comfortable. Always a keeps good standards. Shame parking price is increasing.

Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss stellvertretende Direktorin

Comfortable and clean, with loads of eateries at short walking distances.

Customer review rating 4.5/5

Bosco Business - 13/02/2020 Confirmed reviews ALL

This was my first time in Berlin and also my first stay at an Accor hotel. Absolutely loved it here! The cleanliness of the hotel, very pleasant and helpful staff and a comfortable room / bed. The location of the hotel was ideal. Lots of restaurants within short walking distances and if you feel lazy, the tram stop is just across the road. My personal favourite was the Rewe superstore, again in more than a 5 min walk away. The only challenge was that 95% of all channels were in German, including the English movie channels, which were also dubbed in German. Overall, I had a very enjoyable stay and would definitely come here again.

Dear Bosco J., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad, that you had such a great first time in Berlin and with Accor as well! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss stellvertretende Direktorin

Well designed rooms

Customer review rating 4.5/5

M Families - 31/01/2020 Confirmed reviews ALL

Overall it is a very posh hotel. The rooms were well designed and always clean. All the staff were very accomodating. The only downside is the slow internet connection.

Good

Customer review rating 4.5/5

C. Business - 23/01/2020 Confirmed reviews ALL

It was a one night experience. I don't have much to say.

Dear Pierre-Emmanuel C., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss stellvertretende Direktorin

great facilities, polite staff, everything was very efficient

Customer review rating 4.5/5

Anonymous Business - 15/01/2020 Confirmed reviews ALL

Everything worked great, I really appreciated the text informing me when the room was ready for checkin. I sent an inquiry during the reservation process which went unanswered.

It was ok

Customer review rating 4.5/5

B K. Friends - 11/01/2020 Confirmed reviews ALL

Room wasnt worth the cost, in fact apart from the lovely staff I disliked my stay only saving grace is the location absolutely brilliant location close to underground, trains, buses, street cars etc but that's all it's good for

Good.

Customer review rating 4.5/5

Andrew K. Solo - 07/01/2020 Confirmed reviews ALL

This hotel delivers that which one expects in this price class in a city like Berlin. I don't like the lack of a formal reception counter but I'm sure that the modern arrangements will prove to be just a passing fad.

Very nice stay at Mercure Berlin City again

Customer review rating 4.5/5

Maj L. Couples - 05/01/2020 Confirmed reviews ALL

Our third visit in 2019 was very pleasant. As always, a clean and comfortable room with a wonderful bed. The staff is friendly and professional. The breakfast buffet has a good variety of warm and cold food and the breakfast room is very nice. We also enjoyed meals and drinks in the Relax restaurand - very satisfied. Top service everywhere! We'll be back in 2020, and we recommend your hotel as often as we ccan.

Good mid-range hotel

Customer review rating 4.5/5

Will A. Couples - 03/01/2020 Confirmed reviews ALL

A pleasant hotel close to the subway system. Food was good, staff very helpful and polite. Room & bathroom of the standard expected from a Mercure.

Amazing staff and super well positioned

Customer review rating 4.5/5

Anonymous Couples - 31/12/2019 Confirmed reviews ALL

Very happy about our stay in the Mercure. It's conveniently located and the staff have been superb.

Lovely room, perfect for our trip

Customer review rating 4.5/5

Rw Friends - 16/12/2019 Confirmed reviews ALL

The room was a good size, and clean and fresh. Temperature was easily controlled - it was nice to be able to open the window a little, too, instead of relying on aircon. Extra pillows/duvets were available from reception, but by the time we realised we may require them, we didn’t feel like going downstairs to ask. It would be good to have some extras in the room ready to grab.

disappointed

Customer review rating 4.5/5

Jørgen A. D. S. Couples - 16/12/2019 Confirmed reviews ALL

This is google translate We are delighted with the hotel in Invalidestrasse, fine rooms and your breakfast is in a special class with the service and the selection. But despite that, we are a bit disappointed that we couldn't get into the room before time. We have membership cards for le club accor 30…9601 9. We figured that our membership provided us with the service that we could enter the room before 3pm when we are a member and because we wrote to you that we will arrive at the hotel at 2pm. So it was disappointing that we sat at the reception until about 14:50

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