Mercure Hotel Berlin City 4 stars

TripAdvisor rating 4.0/5 1,746 reviews
Mercure Hotel Berlin City
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+ 24 Services
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Completely renovated in 2017: ultra-modern rooms, restaurant and public areas

  • Relax: craft beer and street food served in a cozy lounge atmosphere

  • Find more about regionally inspired cuisine at www.trymercure.berlin

  • The main train station is within walking distance - just 875 yards (800 meters) away

  • Indoor car park available with direct hotel access

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Leisure and activities
  • Fitness centre (Nearby)
  • Well-being
  • Services for children
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115
berlin
germany

Tel: +4930308260

Fax: (+49)30/30826100

Contact email

Check-in from 15h00

Check out up to 12h00

  • U6 :   U6 NATURKUNDEMUSEUM

  • M5 :   M5 NATURKUNDEMUSEUM

  • By plane

    BERLIN TEGEL APT At 8km / 4.97 miles

  • By plane

    BERLIN-SCHOENEFELD At 25km / 15.54 miles

  • By train

    BERLIN HAUPTBAHNHOF At 0.9km / 0.56 miles

  • By train

    BERLIN-OSTBAHNHOF At 4km / 2.49 miles

  • By train

    BERLIN-ZOOL.GARTEN At 4km / 2.49 miles

GPS :52.53024, 13.381882

Our accommodations

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers. Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with queen-size bed and garden view

  • Max. number of persons: 2
  • Area: From 19
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with king-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room

  • Max. number of persons: 2
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with one double bed and garden view

  • Max. number of persons: 2
  • Area: From 18
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: International

Photo non contractuelle / Strictly non binding

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 155

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 82 people

Find out more

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,712 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,746 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Hong Kong

Customer review rating 4.5/5

Vincent Solo - 25/11/2019 Confirmed reviews ALL

Maybe be a bit more sensitive regarding China and Hong Kong. I put down Hong Kong and ended up having China on my address. Thus sending me emails written in simplified chinese. English would have been fine. Thanks.

Good place

Customer review rating 4.5/5

Suhasini Business - 24/11/2019 Confirmed reviews ALL

No complaints

Ms, Dr,

Customer review rating 4.5/5

Gabriela O. Solo - 21/11/2019 Confirmed reviews ALL

It was excellent. The room was very comfortable and cozy. Breakfast genial.

A very hospitable Place

Customer review rating 4.5/5

Anonymous Couples - 18/11/2019 Confirmed reviews ALL

Helpful and friendly people at reception, nice, quite, clean room, and a very relaxed and late breakfast with good cheese and fresh fruit on Sunday.

Location and room was very good.

Customer review rating 4.5/5

Janice B. Couples - 14/11/2019 Confirmed reviews ALL

Hotel was central. The soft drinks at the bar were too expensive. Example being that the tonic to put in the gin is too expensive.

Lovely stay ay Mercure Berlin City

Customer review rating 4.5/5

Maj L. Couples - 13/11/2019 Confirmed reviews ALL

We've visited this hotel frequently over the years. Recently the second time this year. The location is just right for us. The room is comfortable and clean - a great bed! Housekeeping very satisfying. The staff is both professional and friendly. Beeing met for breakfast With "Einen wunderschonen guten Morgen" and a bright smile is a nice start on a day. We feel welcome! The same goes for Restaurant/Bar Relax - good drinks and food and a very nice and professional lady (her photo is in the elevator). We recommend your hotel to any one planning to go to Berlin. And we'll be back!

Modern middle level city hotel in central Berlin

Customer review rating 4.5/5

Ari Couples - 11/11/2019 Confirmed reviews ALL

The building might originate from the DDR-era as the guest rooms as well as public areas were sizewise minimalist. It was a bit challenging to accommodate two adults with luggage in a Privilege Room. The breakfast room felt cramped as it was operating with full capacity. Despite of the compact space everything had been decorated brightly with fresh, modern flair and the rooms were looking nice. Especially the bathrooms were reshaped very well in order to give impression of more space. The best part of this hotel is the staff - very friendly, professional and hospitable. The location is central with good public transportation available. Wine selection at the bar was wide and of good quality.

No accor privileges and servicies given

Customer review rating 4.5/5

Peter Business - 11/11/2019 Confirmed reviews ALL

The hotel is fine, good location, the tipical and confortable rooms, and very quiet. But. I am a platinum level member of le club accorhotels. (also i have accor business card), spending aproximatIy 80 nights in accor hotels every year. I reserved 6 rooms, 5 normal for my collageues and a better one for myself. Everything was ok, but the hotel missed totally of my platinum extras, no welcome drink, no extra amenities or little present in my room, no room upgrade etc. Just they did not given the usual extra things that i have in every accor hotel in the world. It is a lack of attention, please correct it, maybe other guest are not so generous than me. regards, Peter T.

Great experience overall

Customer review rating 4.5/5

Anonymous Business - 11/11/2019 Confirmed reviews ALL

Great stay overall however the WiFi kept dropping out which was really annoying! Staff, breakfast, room, cleanliness, check out time were all brilliant.

Great place to make your base in Berlin

Customer review rating 4.5/5

Richard L. Friends - 10/11/2019 Confirmed reviews ALL

This hotel is in a great location for exploring Berlin and all it's attractions and restaurants. The rooms are comfortable and, for a city hotel, it is very quiet, and the room clean and well maintained. The staff are friendly and polite and a relaxed and enjoyable hotel environment.

good

Customer review rating 4.5/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

good

excellent

Customer review rating 4.5/5

Anonymous Business - 04/11/2019 Confirmed reviews ALL

Friendly and helpful staff. Clean, quiet, nicely decorated room with comfortable bed, functional desk and adequate storage.

Surprising events over surprising events

Customer review rating 4.5/5

Pierre Business - 04/11/2019 Confirmed reviews ALL

What went well: - check-in in my room earlier than expected - check out went smoothly - bed was comfortable - bathroom clean What went oddly wrong: - small duvet for a large bed - reception told me that was the only size available - room service extremely rude (when I called the restaurant officer, he picked up saying "sorry, I was on the toilets". Then refused to take my order because my credit card was not registered (!), I had to go down, give - once again - my credit card to the reception and then finally got granted a meal!) - food incredibly scarce for a "Ceaser salad", here's what I had: https://photos.app.goo.gl/JAb2yYNQjhdhjxum7 - Window of my room 623 was whistling during the night, waking me up. - I had to ask for the WiFi code (which was forgotten because I was re-checking in) - WiFi kept on disconnecting I was surprised by such a service that I never faced while staying at one of your hotels. Thanks, Pierre

Convenient and comfort

Customer review rating 4.5/5

Edmund C. Couples - 03/11/2019 Confirmed reviews ALL

Overall satisfied with the stay.

The first experience with Berlin

Customer review rating 4.5/5

Adam O. Friends - 02/11/2019 Confirmed reviews ALL

Amazing:-)

I felt I am at home

Customer review rating 4.5/5

Anonymous Families - 02/11/2019 Confirmed reviews ALL

The people were nice and welcoming

disapponted with a few things

Customer review rating 4.5/5

Therese Couples - 01/11/2019 Confirmed reviews ALL

Usually love the Mercure but this time a few things let it down. 1. On day one we had 2 wash clothes, day 2 we only had one and day 3 and 4 none at all !! 2. Two nights in a row they had a large screen showing a very noisy match in the bar, I pointed out that no one was watching it but they would not turn it off, it even got to the point were my husband and I were the only 2 in the bar and they still wouldn't switch it off, we give up and left as well so they had it showing to an empty bar. 3. there was a an unnecessary large pane of glass between the bathroom and bedroom, i did eventually realise that there was a blind, however, although this gave privacy it didn't block light or sounds

Not what I expected

Customer review rating 4.5/5

Guido F. Couples - 29/10/2019 Confirmed reviews ALL

Small room, no fridge, no water free (but the first night), bed not comfortable, small and flat pillow

alles ok

Customer review rating 4.5/5

Anonymous Couples - 28/10/2019 Confirmed reviews ALL

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perfect location

Customer review rating 4.5/5

G. Couples - 23/10/2019 Confirmed reviews ALL

We were extremely satisfied with our stay at the hotel. Perfect location, confortable room, lovely breakfast and very pleasant staff.

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