Mercure Hotel Berlin City 4 stars

Customer review rating 4.5/5 7,008 reviews
Mercure Hotel Berlin City
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+ 24 Services
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Room 1

Number of guests
Children's age

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How it works?

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Completely renovated in 2017: ultra-modern rooms, restaurant and public areas

  • Relax: craft beer and street food served in a cozy lounge atmosphere

  • Find more about regionally inspired cuisine at www.trymercure.berlin

  • The main train station is within walking distance - just 875 yards (800 meters) away

  • Indoor car park available with direct hotel access

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Self-service catering
Leisure and activities
  • Fitness centre (Nearby)
  • Well-being
  • Services for children
  • Other sports activities
Business services
  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115
berlin
germany

Tel: +4930308260

Fax: (+49)30/30826100

Contact email

Check-in from 15h00

Check out up to 12h00

  • U6 :   U6 NATURKUNDEMUSEUM

  • M5 :   M5 NATURKUNDEMUSEUM

  • By plane

    BERLIN TEGEL APT At 8km / 4.97 miles

  • By plane

    BERLIN-SCHOENEFELD At 25km / 15.54 miles

  • By train

    BERLIN HAUPTBAHNHOF At 0.9km / 0.56 miles

  • By train

    BERLIN-OSTBAHNHOF At 4km / 2.49 miles

  • By train

    BERLIN-ZOOL.GARTEN At 4km / 2.49 miles

GPS :52.53024, 13.381882

Our accommodations

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers. Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

Standard Room with double bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with queen-size bed and garden view

  • Max. number of persons: 2
  • Area: From 19
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with king-size bed

  • Max. number of persons: 2
  • Area: From 18
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room

  • Max. number of persons: 2
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Accessible room

Superior Room with one double bed and garden view

  • Max. number of persons: 2
  • Area: From 18
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Type of cuisine: International

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 155

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 82 people

Find out more

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,008 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,756 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable and clean, with loads of eateries at short walking distances.

Customer review rating 4.5/5

Bosco Business - 13/02/2020 Confirmed reviews ALL

This was my first time in Berlin and also my first stay at an Accor hotel. Absolutely loved it here! The cleanliness of the hotel, very pleasant and helpful staff and a comfortable room / bed. The location of the hotel was ideal. Lots of restaurants within short walking distances and if you feel lazy, the tram stop is just across the road. My personal favourite was the Rewe superstore, again in more than a 5 min walk away. The only challenge was that 95% of all channels were in German, including the English movie channels, which were also dubbed in German. Overall, I had a very enjoyable stay and would definitely come here again.

Dear Bosco J., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad, that you had such a great first time in Berlin and with Accor as well! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss stellvertretende Direktorin

Well designed rooms

Customer review rating 4.5/5

M Families - 31/01/2020 Confirmed reviews ALL

Overall it is a very posh hotel. The rooms were well designed and always clean. All the staff were very accomodating. The only downside is the slow internet connection.

Good

Customer review rating 4.5/5

C. Business - 23/01/2020 Confirmed reviews ALL

It was a one night experience. I don't have much to say.

Dear Pierre-Emmanuel C., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss stellvertretende Direktorin

great facilities, polite staff, everything was very efficient

Customer review rating 4.5/5

Anonymous Business - 15/01/2020 Confirmed reviews ALL

Everything worked great, I really appreciated the text informing me when the room was ready for checkin. I sent an inquiry during the reservation process which went unanswered.

It was ok

Customer review rating 4.5/5

B K. Friends - 11/01/2020 Confirmed reviews ALL

Room wasnt worth the cost, in fact apart from the lovely staff I disliked my stay only saving grace is the location absolutely brilliant location close to underground, trains, buses, street cars etc but that's all it's good for

Good.

Customer review rating 4.5/5

Andrew K. Solo - 07/01/2020 Confirmed reviews ALL

This hotel delivers that which one expects in this price class in a city like Berlin. I don't like the lack of a formal reception counter but I'm sure that the modern arrangements will prove to be just a passing fad.

Very nice stay at Mercure Berlin City again

Customer review rating 4.5/5

Maj L. Couples - 05/01/2020 Confirmed reviews ALL

Our third visit in 2019 was very pleasant. As always, a clean and comfortable room with a wonderful bed. The staff is friendly and professional. The breakfast buffet has a good variety of warm and cold food and the breakfast room is very nice. We also enjoyed meals and drinks in the Relax restaurand - very satisfied. Top service everywhere! We'll be back in 2020, and we recommend your hotel as often as we ccan.

Good mid-range hotel

Customer review rating 4.5/5

Will A. Couples - 03/01/2020 Confirmed reviews ALL

A pleasant hotel close to the subway system. Food was good, staff very helpful and polite. Room & bathroom of the standard expected from a Mercure.

Amazing staff and super well positioned

Customer review rating 4.5/5

Anonymous Couples - 31/12/2019 Confirmed reviews ALL

Very happy about our stay in the Mercure. It's conveniently located and the staff have been superb.

Lovely room, perfect for our trip

Customer review rating 4.5/5

Rw Friends - 16/12/2019 Confirmed reviews ALL

The room was a good size, and clean and fresh. Temperature was easily controlled - it was nice to be able to open the window a little, too, instead of relying on aircon. Extra pillows/duvets were available from reception, but by the time we realised we may require them, we didn’t feel like going downstairs to ask. It would be good to have some extras in the room ready to grab.

disappointed

Customer review rating 4.5/5

Jørgen A. D. S. Couples - 16/12/2019 Confirmed reviews ALL

This is google translate We are delighted with the hotel in Invalidestrasse, fine rooms and your breakfast is in a special class with the service and the selection. But despite that, we are a bit disappointed that we couldn't get into the room before time. We have membership cards for le club accor 30…9601 9. We figured that our membership provided us with the service that we could enter the room before 3pm when we are a member and because we wrote to you that we will arrive at the hotel at 2pm. So it was disappointing that we sat at the reception until about 14:50

Very poor

Customer review rating 4.5/5

Joshua V. D. S. Business - 12/12/2019 Confirmed reviews ALL

Horrible bed that would sink when laying down Horrible internet service even when paying 6 euros for extra Very bad pillows a well. Breakfast was OK I can not believe this is a 4 star hotel. I will not be using you again and neither will my staff.

a warm welcome, bedroom was already available at 12h

Customer review rating 4.5/5

Anonymous Solo - 12/12/2019 Confirmed reviews ALL

perfect location in the middle of Berlin, short walking distance to central station, well contected to all public transport, excellent breakfast, quite and niec furnished bedroom

Another wonderful visit to Mercure Berlin City

Customer review rating 4.5/5

Anonymous Couples - 10/12/2019 Confirmed reviews ALL

Excellent. This was my 5th visit to your hotel. Check in and Check out both very efficient by cordial and helpful staff. Room service and cleanliness also excellent (Room 230). Breakfast - very enjoyable and to a very high standard. Would you please be so kind as to personally pass on my special thanks to two outstanding employees. a} Svenja in the breakfast room for a very cheerful, professional and courteous table service. b} Michalina at the reception to the breakfast room. This cheerful lady's consistently very warm welcome each morning and her impeccable style makes a lasting impression of our visit to your "flagship" hotel. She encapsulates the highest of standards which your team always manage to achieve. I very much look forward to returning next year. Mike S. Room 230

Toilet was quite dirty

Customer review rating 4.5/5

Giovanni Couples - 09/12/2019 Confirmed reviews ALL

Not at all satisfied with the toilet -- the shower is dirty and there were quite some upsetting stains on the bathroom's ceiling. Plus, as a Gold member, I expected a bit more than a free small water bottle in the room.

Excellent

Customer review rating 4.5/5

Kris Business - 09/12/2019 Confirmed reviews ALL

Fabulous all the way through... good room... friendly staff... great breakfast

Pleasant and comfortable

Customer review rating 4.5/5

Habiba A. Families - 09/12/2019 Confirmed reviews ALL

The location was very good, the hotel was clean and everything was very smooth

Hong Kong

Customer review rating 4.5/5

Vincent Solo - 25/11/2019 Confirmed reviews ALL

Maybe be a bit more sensitive regarding China and Hong Kong. I put down Hong Kong and ended up having China on my address. Thus sending me emails written in simplified chinese. English would have been fine. Thanks.

Good place

Customer review rating 4.5/5

Suhasini Business - 24/11/2019 Confirmed reviews ALL

No complaints

Ms, Dr,

Customer review rating 4.5/5

Gabriela O. Solo - 21/11/2019 Confirmed reviews ALL

It was excellent. The room was very comfortable and cozy. Breakfast genial.

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