Mercure Hotel Berlin City 4 stars

Alles ok

As said it was pleasant. Very close to the station and other places. Nice to have a small map of Berlin lieing there. The room was oke no excessive luxury . Looks clean (I didn't check :-)). I thick the price is oke. I didn't the final bill. Goodluck

I am very satisfied. I experienced great service and helpful friendly staff who were happy to make the stay as comfortable and good as possible. Breakfast was delicious and beautifully presented, rooms were clean and comfortable

I stayed here with 3 friends recently for the Berlin marathon and we were very impressed with both the hotel and the staff. The rooms were modern, clean and nicely decorated and the staff were very helpful. The breakfast was very nice and there was a great selection. Also hotel is very central and close to U-Bahn station.

I have experienced other Mercure hotels in Berlin, but it was my first time in this one. Everything met my expectations: the hotel and room cleanliness and observance to Covid-rules, the friendliness of personnel (from housekeeping to reception). The room was gorgeous and very quiet, just what I needed to relax after very intense weeks of long meetings. The ac and the wifi worked perfectly. Thank you for the welcome drink, the fast wifi pass and for accommodating my need for a late check-out. I had a friend dropping my bags at the hotel earlier than check-in time (as I was unfortunately in an impromptu medical visit) and my room was ready by then. I found the bags in the room when I arrived. Thank you, too, for this. I will definitely come back and have already recommended you to colleagues.

I had stayed in other Mercure hotels in Berlin, but this one has really met my expectations. Superb friendly personnel (from the housecleaning lady to the reception), renovated building, new furniture and room appliances. Although facing a busy area in Mitte, I could not hear anything from my bedroom and have really nice sleeping hours. Will come back!

I got a terrible rash after staying at the hotel. My doctor thinks it’s most likely an allergic reaction after staying in their bed. I’ve never had allergy/ rash so it must have been something really strong. It’s been a week and I’m still battling it. Cleaning doesn’t include taking away dirty cups or plates if you do room service (ordering to the isn’t possible so you need to order and go downstairs to pick it Up, but I think it’s everywhere due to Covid). The phone in my room didn’t work so I couldn’t call reception. Other than that it was a good stay, rooms are comfortable, good size and nice bathroom. It was quiet and the Aircon was good. Staff is nice.

My choice of hotel in Berlin. Very near to the main station for the express train to the new BER airport, and handy for many of the sites in central Berlin. I felt secure at all times, the hotel is modern and clean; and the staff are polite and efficient.

I have stayed here many times before, as it is brilliantly located for the main station, the TXL bus from Tegel Airport, and many of the important sites in central Berlin. The hotel and all of the staff are charming. It is in a quiet part of the city centre, so if you want quiet you can get that; but if you want hustle and bustle that is only a short distance away. Anyone who is worried about travel due to Covid-19 I felt absolutely safe at all times while in Berlin and while staying here.

Very convenient, for Underground, buses, trams and twenty minutes walk to central Brelin. Staff were very good and helpful, we had a issue with our room on the first night. This was addressed the next day without any fuss. Enjoyed our stay. Great city.

The hotel is a 20 minute walk the Bundestag around 20 minute bus+team+train ride to Alexander Platz or Zoo. Excellent breakfast with large choice of food & beverages (except for the hot chocolate), confortable beds, good wifi.

I really liked helpful, great staff, the personel in reception was outstanding. I loved check-in/out procedure. Also, very close to hotel is a good coffe/breakfeast place called "La Famme", for all those who enjoy eating breakfasts outside hotel :) and a nice park for a walk with the dog if someone travels with one.

The hotel is very conveniently located - walking distance from the main railway station. The reception and restaurant staff were very courteous and helpful. The room was comfortable, though a bit on the small side. However we noted that a guest had a dog in the room on the Privilege floor that we were on. I understand that the hotel has a pet friendly policy, but I feel pets should be restricted to one floor as other guests may have allergies to them.

Check in was really quick and professional. Since they did not have prepared a crib as requested they gave us a three bed room, which was of great help. The positions of the hotel is ideal if you travel to/from Tegel airport and you want to visit Berlin city center since the public transport connections work really well and tram and bus stops are very close

This is a very pleasant Mercury, everything was perfect, from Check-in, Breakfast, Room and check-out.. The hotel is near the Berlin's most important tourists points, near Tram and Metro station, easy to go from or to train central station.