Mercure Hotel Berlin City 4 stars

Customer review rating (ALL Rating) 4.5/5 8,300 reviews

ALLSAFE approved hotel

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Mercure Hotel Berlin City
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+ 26 Services

Hotel extras

  • Completely renovated in 2017: ultra-modern rooms, restaurant and public areas

  • Relax: craft beer and street food served in a cozy lounge atmosphere

  • Find more about regionally inspired cuisine at www.trymercure.berlin

  • The main train station is within walking distance - just 875 yards (800 meters) away

  • Indoor car park available with direct hotel access

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115 berlin
germany

Fax: (+49)30/30826100

Check-in from 15h00

Check out up to 12h00

  • U6:  U6 NATURKUNDEMUSEUM

  • M5:  M5 NATURKUNDEMUSEUM

  • By plane

    BERLIN TEGEL APT At 8km / 4.97 miles

  • By plane

    BERLIN-SCHOENEFELD At 25km / 15.54 miles

  • By train

    BERLIN HAUPTBAHNHOF At 0.9km / 0.56 miles

  • By train

    BERLIN-OSTBAHNHOF At 4km / 2.49 miles

  • By train

    BERLIN-ZOOL.GARTEN At 4km / 2.49 miles

GPS:52.53024, 13.381882

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RELAX - FOOD, DRINKS & YOU

The modern ambience and relaxed atmosphere of our bar make it one of the most popular places. Enjoy our selection of exclusive wines, excellent barista quality coffee or your favorite cocktail.

Our accommodation(s)

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers. Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 155

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 82 people

Find out more

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,300 reviews

TripAdvisor Rating 4.0/5

1,793 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Very cozy and clean

Customer review rating 4.0/5

Hermana N. Friends - 11/01/2022 Confirmed reviews ALL

The accomodations were very good, the breakfast nicely served and the rooms were confortable. The Hotel staff was always helpful

Dear Ms. N., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team Mercure Hotel Berlin City

Nice stay

Customer review rating 4.0/5

Anonymous Friends - 09/01/2022 Confirmed reviews ALL

Friendly staff, clean room, well located.

Dear Ms R., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team Mercure Hotel Berlin City

Nice location, friendly service

Customer review rating 4.5/5

Don C. Families - 08/01/2022 Confirmed reviews ALL

Very welcoming experience. Staff was very kind. Rooms very comfortable. Hotel was close to Hauptbahnhof (Main station). Highly recommended.

Dear Don C., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Larissa Wrobbel - Front Office Manager Mercure Hotel Berlin City

Great Location and Fantastic Staff

Customer review rating 4.5/5

L. D. Solo - 07/01/2022 Confirmed reviews ALL

I spent 6 nights at this hotel and was pleasantly surprised how modern the room was with fresh decor and furnishings. AC worked really well which is not the case in many Accor properties in Europe just having the ability to control your room temperature individually was great. The staff were amazing very helpful with everything that I needed. Location is excellent being a very short walk from main central station with a U-Bahn station 20 meters away and three tram lines just across from front entrance. I highly recommend this property it offers plenty of comfort, great service, awesome location, and fantastic staff at a very reasonable rate for Berlin.

Dear Leandro D., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive such a positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the best from Berlin, Larissa Wrobbel - Front Office Manager Mercure Hotel Berlin City

Well located

Customer review rating 3.5/5

Mjf22 Solo - 06/01/2022 Confirmed reviews ALL

it was nice to stay in your hotel - despite of little disturbances like somebody entering the room and waking me up on the first morning of my stay.

Dear Mrs W., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the disturbing in the morning and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Larissa Wrobbel - Front Office Manager Mercure Berlin City

Good stay

Customer review rating 5.0/5

D.g. Solo - 05/01/2022 Confirmed reviews ALL

Everything was good: location, hygiene food and service. I was in 322 room which was very quiet. The bed was comfortable. The breakfast was very good. I would be extremely happy if the room was bigger and equipped with a small refrigerator.

Dear Dobrin G., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We offer different room categories, our privilege rooms are also provided with an all inclusive - minibar. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Larissa Wrobbel - Front Office Manager Mercure Hotel Berlin City

Not very friendly reception and Marcure like Budget Ibis

Customer review rating 2.0/5

Denis Families - 04/01/2022 Confirmed reviews ALL

I have ask receptions regarding city visit, restorans and I received just map without any explanation. No one ask maybe I want breakfast because I not booked it. On the 31. 01 one man from reception was so kind support me to book restrain for the New year eve. In the hotel I fill in like I'm book budget Ibis.

Dear Deniss B., Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Larissa Wrobbel - Front Office Manager Mercure Hotel Berlin City

Great Hotel

Customer review rating 4.5/5

Dan M. Couples - 22/12/2021 Confirmed reviews ALL

Had a highly enjoyable pre Christmas trip to Berlin. Really nice room, great bed and bathroom. Rooms also very quiet for a city centre location. U Bahn at the end of the street so great for transport. Nice little bar and breakfast was very nice. I would stay again and recommend to others!

Nice conditions in times of covid restrictions

Customer review rating 4.5/5

Hanna Business - 15/12/2021 Confirmed reviews ALL

The staff was friendly, and while securing all pandemic measures, nevertheless they tried to make the stay as smooth as pleasant

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services- even in this times of restrictions. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johanna Boss stellvertretende Direktorin

well located

Customer review rating 4.0/5

Anonymous Business - 13/12/2021 Confirmed reviews ALL

clean, open and very friendly staff

Good stay

Customer review rating 4.5/5

Sami Couples - 13/12/2021 Confirmed reviews ALL

Nice hotel with good breakfast

Girls weekend

Customer review rating 5.0/5

Peter (. B. O. M. W. ). Friends - 12/12/2021 Confirmed reviews ALL

My wife and her friend got to enjoy the hospitality of the Mecure team on their weekend in Berlin.

Nice quiet clean hotel, great location

Customer review rating 5.0/5

Peter Couples - 08/12/2021 Confirmed reviews ALL

Third stay in this hotel as the location is perfect for great access to whole city, staff are friendly and rooms clean and light. Thanks, will stay again soon!

Everything was excellent. Kind staff, perfect location, cozy room.

Customer review rating 5.0/5

Milda Friends - 07/12/2021 Confirmed reviews ALL

Everything was better when expected. Perfect location, helpful staff, cozy and clean room. Amazing place if you want to explore city.

Ideal spot to stay

Customer review rating 5.0/5

Brenda F. Couples - 02/12/2021 Confirmed reviews ALL

We had a really pleasant stay in the hotel. It was ideally situated and transport links were very close by. The staff were extremely helpful and friendly. Our room was of a good size with a lovely bathroom . The bed was very comfortable and of a good size. The breakfast had a good variety and the dining room was not cramped at all .

What more do you need?

TripAdvisor rating 5.0/5

Mark_Hill_63 10/11/2021 TripAdvisor review

Located in the popular Mitte district of Berlin, the hotel has excellent transport connections.The tram and U-bahn stops are on the doorstep and the Hauptbahnhof is within easy reach. All the staff are cheerful, friendly and very helpful. And whilst the rooms are not large (Mitte property prices are high), they are perfectly adequate and do not lack any important amenities. Highly recommended for anyone who wants a base from which to explore Berlin.

Great escape in Berlin!

TripAdvisor rating 5.0/5

Olivier J Business - 20/10/2021 TripAdvisor review

Mercure Hotel Berlin City is very conveniently located as it is less than 1mn from an U-bahn station. Service is very responsive and courteous. It is a very well kept establishment with a welcoming bar and restaurant.

Tranquil oasis in Mitte

TripAdvisor rating 5.0/5

SrtaD Business - 20/09/2021 TripAdvisor review

I had stayed in other Mercure hotels in Berlin, but this one has really met my expectations. Superb friendly personnel (from the housecleaning lady to the reception), renovated building, new furniture and room appliances. Although facing a busy area in Mitte, I could not hear anything from my bedroom and have really nice sleeping hours. Will come back!

Another great stay

TripAdvisor rating 5.0/5

pursselledward Business - 01/09/2021 TripAdvisor review

My choice of hotel in Berlin. Very near to the main station for the express train to the new BER airport, and handy for many of the sites in central Berlin. I felt secure at all times, the hotel is modern and clean; and the staff are polite and efficient.

Great hotel, felt 100% Covid-safe

TripAdvisor rating 5.0/5

pursselledward Business - 29/07/2020 TripAdvisor review

I have stayed here many times before, as it is brilliantly located for the main station, the TXL bus from Tegel Airport, and many of the important sites in central Berlin. The hotel and all of the staff are charming. It is in a quiet part of the city centre, so if you want quiet you can get that; but if you want hustle and bustle that is only a short distance away. Anyone who is worried about travel due to Covid-19 I felt absolutely safe at all times while in Berlin and while staying here.

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