Mercure Hotel Berlin City 4 stars

Customer review rating (ALL Rating) 4.6/5 2,520 reviews

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Description

Hotel extras

  • Hotel parking garage with direct hotel access

  • Varied breakfast buffet. In summer also in the garden

  • Modern rooms with air conditioning facing the courtyard

  • Functionally equipped conference rooms for 150 attendees

  • Regionally-inspired cuisine with changing dishes

Our accommodation(s)

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115 BERLIN
Germany

GPS:52.53024, 13.381882

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RELAX - FOOD, DRINKS AND YOU

In our restaurant RELAX Food, Drinks and You, you will find changing, regional and international dishes. Enjoy a selected wine pairing from the Mercure wine selection. Bon appetit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,520 reviews

Customer review rating 5.0/5

Ajmal I. Business - Confirmed reviews ALL

Well located hotel with good service

Dear Ajmal I., Thank you for your kind words regarding your recent stay at Mercure Hotel Berlin City. We are delighted to hear that you found our hotel comfortable and well-located, as we strive to provide excellent service to all our guests. Your feedback is invaluable to us, and we look forward to welcoming you back in the future. Larissa Wrobbel Guest Relation

Customer review rating 3.5/5

Arja K. Business - Confirmed reviews ALL

I banged my upper thigh several times against the working desk corner since the distance between bed is too small. The haematom will remind me many days of my stay. Also, it would be nice at least on proper hook in the bathroom to hang a nightgown or towel.

Dear Arja K., Thank you for your feedback regarding your recent stay at Mercure Hotel Berlin City. We appreciate your comments about the room layout and the lack of proper hooks in the bathroom. Your insights are valuable to us as they help us to improve our services and facilities. We hope to have the opportunity to welcome you back and provide you with a more comfortable experience in the future. Larissa Wrobbel Guest Relation

Customer review rating 4.5/5

Sophie G. Families - Confirmed reviews ALL

I visited the hotel with my family. Mom and two kids and the hotel was very accomodating. We had a comfortable room that fit us 4 the kids are small.

Dear Sophie G., Thank you for taking the time to share your positive experience at Mercure Hotel Berlin City. We are delighted to hear that you and your family found our location convenient and that our staff provided you with friendly and accommodating service. It is wonderful to know that your room comfortably catered to your needs during your stay. We look forward to welcoming you and your family back in the future. Larissa Wrobbel Guest Relation

Customer review rating 4.0/5

Caroline A. Business - Confirmed reviews ALL

The front office staff is extremely helpful and quick on response. I must mention night shift manager- young girl with blonde hair is very handson and very quick and pleasant to deal with. She has a very good guest focus and I wish her all the very best.

Sehr geehrte Frau A., vielen Dank für Ihre freundliche Rückmeldung zu Ihrem Aufenthalt in unserem Hotel. Es freut uns, dass Sie die zentrale Lage und die Hilfsbereitschaft unseres Teams, insbesondere der Nachtschichtleiterin, positiv hervorheben. Ihre Anmerkung bezüglich der Zimmerlage nehmen wir ernst und werden sie bei zukünftigen Planungen berücksichtigen, um unseren Gästen den bestmöglichen Komfort zu bieten. Mit freundlichen Grüßen, Larissa Wrobbel Guest Relation

Customer review rating 5.0/5

Pedro V. Couples - Confirmed reviews ALL

Firendly staff, upgraded and nice stay, exclellent location.

Sehr geehrter Herr V., Vielen Dank für Ihr positives Feedback zu Ihrem Aufenthalt in unserem Hotel. Es freut uns sehr zu hören, dass Sie mit unserem freundlichen Personal, der Lage und Ihrem Upgrade zufrieden waren. Ihre Worte motivieren unser Team, weiterhin erstklassigen Service zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Larissa Wrobbel Guest Relation

Other web-users rate our hotel

  • 1,280 reviews 9.5/10 Location
  • 1,555 reviews 6.7/10 Room
  • 1,344 reviews 9.1/10 Service
  • 51 reviews 6.6/10 WiFi
  • 819 reviews 9.1/10 Breakfast
  • 788 reviews 5.2/10 Comfort
  • 673 reviews 7.4/10 Cleanliness
  • 5 reviews 1.9/10 Wellness Area

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