Mercure Hotel Berlin City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,730 reviews

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Description

Hotel extras

  • Hotel parking garage with direct hotel access

  • Varied breakfast buffet. In summer also in the garden

  • Modern rooms with air conditioning facing the courtyard

  • Functionally equipped conference rooms for 150 attendees

  • Regionally-inspired cuisine with changing dishes

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115 BERLIN
Germany

GPS:52.53024, 13.381882

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RELAX - FOOD, DRINKS AND YOU

In our restaurant RELAX Food, Drinks and You, you will find changing, regional and international dishes. Enjoy a selected wine pairing from the Mercure wine selection. Bon appetit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,730 reviews

Customer review rating 4.5/5

William C. Couples - Confirmed reviews ALL

Dear W. C., Thank you for sharing your positive feedback regarding your recent stay at Mercure Hotel Berlin City. We are delighted to hear that you found our hotel accommodating and our staff professional. Your comments about the room are greatly appreciated. We understand that parking fees can be a consideration, and we strive to provide a comfortable experience for our guests. We hope to welcome you back for another enjoyable stay in the future. Larissa Becker Guest Relation

Customer review rating 4.5/5

Jennifer O. Families - Confirmed reviews ALL

Dear J., Thank you for your kind words regarding your recent stay at Mercure Hotel Berlin City. We are delighted to hear that you found our location to be quiet and that your time in Berlin was enjoyable, albeit brief. Our team strives to provide a comfortable environment for all our guests, and your feedback is greatly appreciated. Best regards, Larissa Becker Guest Relation

Customer review rating 3.5/5

Weiyi L. Friends - Confirmed reviews ALL

Dear W., Thank you for sharing your feedback regarding your recent stay at Mercure Hotel Berlin City. I appreciate your comments about our convenient location. I regret to hear that you experienced issues with the door lock in your room. Please rest assured that our maintenance team is always available to address any concerns. I hope to welcome you back for a more seamless experience in the future. Larissa Becker Guest Relation

Customer review rating 1.5/5

Tajinder S. Solo - Confirmed reviews ALL

Dear Mr. S., Thank you for taking the time to share your experience regarding your recent stay with us at Mercure Hotel Berlin City. I deeply regret to learn about the incident you encountered with our cleaning staff. It is our standard policy to respect the privacy of our guests, and it is unacceptable for any member of our team to enter a room without prior notification. Please allow me to express my sincere apologies for the discomfort this situation caused you. We take such matters seriously, and I will ensure that this feedback is communicated to our housekeeping management team. It is essential for us to maintain the highest standards of guest comfort and privacy, and your comments will assist us in reinforcing our protocols. Thank you once again for bringing this to our attention. We appreciate your understanding and hope you will consider staying with us again in the future. Best regards, Larissa Becker Guest Relations

Customer review rating 5.0/5

Tammy F. Couples - Confirmed reviews ALL

Dear T. F., Thank you for your positive feedback regarding your recent stay at Mercure Hotel Berlin City. We are delighted to hear that you enjoyed our convenient location and found your accommodations to be clean and comfortable. It is wonderful to know that you appreciated easy access to the city's transport network. We look forward to welcoming you back on your next visit to Berlin. Larissa Becker Guest Relation

Other web-users rate our hotel

  • 1,258 reviews 9.5/10 Location
  • 1,544 reviews 6.7/10 Room
  • 1,375 reviews 9/10 Service
  • 47 reviews 5.7/10 WiFi
  • 807 reviews 9.2/10 Breakfast
  • 790 reviews 5.1/10 Comfort
  • 671 reviews 7.5/10 Cleanliness
  • 220 reviews 7.9/10 Food

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