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Mercure Hotel Berlin City 4 stars

Customer review rating 4.5/5 7,888 reviews

ALLSAFE approved hotel

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Mercure Hotel Berlin City
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+ 26 Services

Hotel extras

  • Completely renovated in 2017: ultra-modern rooms, restaurant and public areas

  • Relax: craft beer and street food served in a cozy lounge atmosphere

  • Find more about regionally inspired cuisine at www.trymercure.berlin

  • The main train station is within walking distance - just 875 yards (800 meters) away

  • Indoor car park available with direct hotel access

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115 berlin
germany

Tel: +4930308260

Fax: (+49)30/30826100

Check-in from 15h00

Check out up to 12h00

  • U6 :  U6 NATURKUNDEMUSEUM

  • M5 :  M5 NATURKUNDEMUSEUM

  • By plane

    BERLIN TEGEL APT At 8km / 4.97 miles

  • By plane

    BERLIN-SCHOENEFELD At 25km / 15.54 miles

  • By train

    BERLIN HAUPTBAHNHOF At 0.9km / 0.56 miles

  • By train

    BERLIN-OSTBAHNHOF At 4km / 2.49 miles

  • By train

    BERLIN-ZOOL.GARTEN At 4km / 2.49 miles

GPS :52.53024, 13.381882

Hotel services

RELAX - FOOD, DRINKS & YOU

RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • 6 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 246 rooms
    • 12 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 246 non-smoking rooms
    • 7 floors
  • Languages spoken at the hotel
    • German
    • Turkish
    • Polish
    • Italian
    • French
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Plugs and converters available on desks Additional charge
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Parking Garage Additional charge
    • On site
    • 66 parking spaces
    • Private
    • Electric car recharging units 22 kVA
    • Electric car recharging units 3,7 kVA
    • Electric car recharging units 7 kVA
    • Parking opened 24/7
Well-being
  • VABALI SPA Additional charge
    • Nearby
  • KIESER Additional charge
    • Nearby
  • LIQUIDROM Additional charge
    • Nearby
Boutiques/shopping
  • Bookstore
  • Gift shop/newspaper shop
Family
  • Services for children
    • Childrens TV Channels

Our accommodation(s)

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers. Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 155

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 82 people

Find out more

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,888 reviews

TripAdvisor Rating 4.0/5

1,784 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

well located, comfortable sleep

Customer review rating 4.5/5

Nikolay Business - 11/10/2021 Confirmed reviews ALL

One suggestion - there is a magnifying mirror on the bathroom wall , but the light is coming from small lights on the ceiling, which makes shaving difficult due to low light and shadows from the light angle from the ceiling. Perhaps replace these mirrors with ones integrated with led lighting.

Good location, good standard, all you need for weekend getaway

Customer review rating 4.0/5

Dan Couples - 10/10/2021 Confirmed reviews ALL

In general everything was fine, from check in to check out. Hotel has a good standard and it’s easy accessible. The only thing we were mid satisfied was breakfast. Everything was there but it felt rather monotonous, especially that the price was 15e per person. Im addition, complimentary wifi did not work. It disconnected us even we try to put credentials properly. Possibly it is the strength of the signal issue from 3rd floor onwards. We ended up using a roaming.

Appalling wifi connection

Customer review rating 3.5/5

Rob_h Business - 09/10/2021 Confirmed reviews ALL

Hotel is well situated - a short walk from the Central Railway station and near the Naturkundemuseum metro station. Staff were friendly and helpful. But the Wi-Fi connection was terrible and did not allow a decent VPN connection to the office computer.

Good location

Customer review rating 4.0/5

Tom B. Couples - 05/10/2021 Confirmed reviews ALL

Well maintained and clean. Great breakfast variety and very friendly staff.

Satisfactory but food availability disappointing.

Customer review rating 3.5/5

Dr M. Business - 04/10/2021 Confirmed reviews ALL

Several days stay but access to food in the evening was very limited.

Marathon 2021

Customer review rating 4.5/5

Jubilee 2. Couples - 03/10/2021 Confirmed reviews ALL

Alles ok

Ìt was a pleasant stay. No problems. It was nice that we could leave our luggage behind after the last day. maybe it interesting to able to buy mask at you hotel. Always handyy

Customer review rating 4.0/5

Anonymous Business - 01/10/2021 Confirmed reviews ALL

As said it was pleasant. Very close to the station and other places. Nice to have a small map of Berlin lieing there. The room was oke no excessive luxury . Looks clean (I didn't check :-)). I thick the price is oke. I didn't the final bill. Goodluck

great stay

Customer review rating 5.0/5

Birgit M. Solo - 29/09/2021 Confirmed reviews ALL

I am very satisfied. I experienced great service and helpful friendly staff who were happy to make the stay as comfortable and good as possible. Breakfast was delicious and beautifully presented, rooms were clean and comfortable

Lovely Hotel and Friendly Staff

Customer review rating 4.5/5

Laura Friends - 29/09/2021 Confirmed reviews ALL

I stayed here with 3 friends recently for the Berlin marathon and we were very impressed with both the hotel and the staff. The rooms were modern, clean and nicely decorated and the staff were very helpful. The breakfast was very nice and there was a great selection. Also hotel is very central and close to U-Bahn station.

Great stay

Customer review rating 4.5/5

Dph I. Business - 20/09/2021 Confirmed reviews ALL

I have experienced other Mercure hotels in Berlin, but it was my first time in this one. Everything met my expectations: the hotel and room cleanliness and observance to Covid-rules, the friendliness of personnel (from housekeeping to reception). The room was gorgeous and very quiet, just what I needed to relax after very intense weeks of long meetings. The ac and the wifi worked perfectly. Thank you for the welcome drink, the fast wifi pass and for accommodating my need for a late check-out. I had a friend dropping my bags at the hotel earlier than check-in time (as I was unfortunately in an impromptu medical visit) and my room was ready by then. I found the bags in the room when I arrived. Thank you, too, for this. I will definitely come back and have already recommended you to colleagues.

Tranquil oasis in Mitte

TripAdvisor rating 5.0/5

SrtaD Business - 20/09/2021 TripAdvisor review

I had stayed in other Mercure hotels in Berlin, but this one has really met my expectations. Superb friendly personnel (from the housecleaning lady to the reception), renovated building, new furniture and room appliances. Although facing a busy area in Mitte, I could not hear anything from my bedroom and have really nice sleeping hours. Will come back!

It’s a half half.

Customer review rating 2.5/5

Anonymous Business - 19/09/2021 Confirmed reviews ALL

I got a terrible rash after staying at the hotel. My doctor thinks it’s most likely an allergic reaction after staying in their bed. I’ve never had allergy/ rash so it must have been something really strong. It’s been a week and I’m still battling it. Cleaning doesn’t include taking away dirty cups or plates if you do room service (ordering to the isn’t possible so you need to order and go downstairs to pick it Up, but I think it’s everywhere due to Covid). The phone in my room didn’t work so I couldn’t call reception. Other than that it was a good stay, rooms are comfortable, good size and nice bathroom. It was quiet and the Aircon was good. Staff is nice.

Another great stay

TripAdvisor rating 5.0/5

pursselledward Business - 01/09/2021 TripAdvisor review

My choice of hotel in Berlin. Very near to the main station for the express train to the new BER airport, and handy for many of the sites in central Berlin. I felt secure at all times, the hotel is modern and clean; and the staff are polite and efficient.

Great hotel, felt 100% Covid-safe

TripAdvisor rating 5.0/5

pursselledward Business - 29/07/2020 TripAdvisor review

I have stayed here many times before, as it is brilliantly located for the main station, the TXL bus from Tegel Airport, and many of the important sites in central Berlin. The hotel and all of the staff are charming. It is in a quiet part of the city centre, so if you want quiet you can get that; but if you want hustle and bustle that is only a short distance away. Anyone who is worried about travel due to Covid-19 I felt absolutely safe at all times while in Berlin and while staying here.

Great Location

TripAdvisor rating 5.0/5

Shaumit S Couples - 11/08/2019 TripAdvisor review

Very convenient, for Underground, buses, trams and twenty minutes walk to central Brelin. Staff were very good and helpful, we had a issue with our room on the first night. This was addressed the next day without any fuss. Enjoyed our stay. Great city.

Perfect for a family stay in Berlin

TripAdvisor rating 5.0/5

creppygym Family - 08/08/2019 TripAdvisor review

The hotel is a 20 minute walk the Bundestag around 20 minute bus+team+train ride to Alexander Platz or Zoo. Excellent breakfast with large choice of food & beverages (except for the hot chocolate), confortable beds, good wifi.

Very nice stay

TripAdvisor rating 5.0/5

maciejgorny1986 Couples - 12/07/2019 TripAdvisor review

I really liked helpful, great staff, the personel in reception was outstanding. I loved check-in/out procedure. Also, very close to hotel is a good coffe/breakfeast place called "La Famme", for all those who enjoy eating breakfasts outside hotel :) and a nice park for a walk with the dog if someone travels with one.

3 nights stay in June 2019

TripAdvisor rating 4.0/5

Upali D Couples - 16/06/2019 TripAdvisor review

The hotel is very conveniently located - walking distance from the main railway station. The reception and restaurant staff were very courteous and helpful. The room was comfortable, though a bit on the small side. However we noted that a guest had a dog in the room on the Privilege floor that we were on. I understand that the hotel has a pet friendly policy, but I feel pets should be restricted to one floor as other guests may have allergies to them.

great position and nice rooms

TripAdvisor rating 5.0/5

L6028MYlucac Family - 29/04/2019 TripAdvisor review

Check in was really quick and professional. Since they did not have prepared a crib as requested they gave us a three bed room, which was of great help. The positions of the hotel is ideal if you travel to/from Tegel airport and you want to visit Berlin city center since the public transport connections work really well and tram and bus stops are very close

A Pleasant Hotel

TripAdvisor rating 5.0/5

Fabio B Business - 11/04/2019 TripAdvisor review

This is a very pleasant Mercury, everything was perfect, from Check-in, Breakfast, Room and check-out.. The hotel is near the Berlin's most important tourists points, near Tram and Metro station, easy to go from or to train central station.

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