Mercure Hotel Berlin City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,224 reviews

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Description

Hotel extras

  • Hotel parking garage with direct hotel access

  • Varied breakfast buffet. In summer also in the garden

  • Modern rooms with air conditioning facing the courtyard

  • Functionally equipped conference rooms for 150 attendees

  • Regionally-inspired cuisine with changing dishes

Our accommodation(s)

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Room 1

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115 BERLIN
Germany

GPS:52.53024, 13.381882

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RELAX - FOOD, DRINKS AND YOU

In our restaurant RELAX Food, Drinks and You, you will find changing, regional and international dishes. Enjoy a selected wine pairing from the Mercure wine selection. Bon appetit.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,224 reviews

TripAdvisor Rating  4.1/5  1,886 reviews

Customer review rating 4.0/5

Matt B. Solo - Confirmed reviews ALL

Celebrations in Berlin

TripAdvisor rating 4.0/5

Tori H Couples - TripAdvisor review

The best hotel to stay for visiting the Museum of Nature Science in Berlin

Customer review rating 4.5/5

Juris Families - Confirmed reviews ALL

Dear Juris, Thank you for sharing your positive experience at Mercure Hotel Berlin City. We are delighted to hear that you found our accommodation and breakfast to your satisfaction, and that our special offer suited your family's needs while visiting the Museum of Nature Science. Your kind words motivate our team to continue providing exceptional service. Best regards, Larissa Wrobbel Guest Relation

Not bad, but not 4 stars worth

Customer review rating 2.0/5

World T. Business - Confirmed reviews ALL

Dear World T., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Hotel Berlin City. We appreciate your kind words about our location and the service provided by our dedicated staff, as we strive to create a welcoming environment for all our guests. I am, however, truly sorry to learn that your experience did not meet your expectations, particularly concerning the condition of your room. We take the cleanliness and maintenance of our accommodations seriously, and your comments about the carpet and amenities will be shared with our housekeeping team for their review. Ensuring that our rooms reflect the high standards associated with our 4-star rating is a priority for us, and we are continually seeking ways to improve. Regarding the absence of flip-flops, we offer a variety of amenities to enhance our guests\' comfort, and your feedback is valuable as we assess our offerings. Additionally, I regret to hear about the issues with the air conditioning, which can significantly affect the comfort of your stay. Your insights are vital for us as we work to enhance the overall experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Sincerely, Larissa Wrobbel Guest Relation

Decent location and breakfast

Customer review rating 4.0/5

Ac I. Friends - Confirmed reviews ALL

Dear AC I., Thank you for your kind words regarding our location, breakfast options, and the cleanliness of our rooms. We appreciate your feedback about the air conditioning and bar prices, as it helps us understand our guests\' experiences better. Our team strives to provide a pleasant stay, and we\'re delighted you would consider returning to Mercure Hotel Berlin City. Best regards, Larissa Wrobbel Guest Relation

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Other web-users rate our hotel

  • 1,392 reviews 9.4/10 Location
  • 1,672 reviews 6.5/10 Room
  • 1,403 reviews 8.9/10 Service
  • 94 reviews 5.3/10 WiFi
  • 887 reviews 5.1/10 Comfort
  • 840 reviews 8.9/10 Breakfast
  • 720 reviews 7.1/10 Cleanliness
  • 267 reviews 4.7/10 Value

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