ibis Styles Hotel Berlin Mitte Hotel 2 stars

needs to improve the security e.g. for identifying guests (like when I asked for another room card and nothing will be asked). And the room card sometimes doesn't work to use the elevator or open the room, must try for a while.

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Unfortunately, there was a lot of noise coding from the street, both on the weekend and during work week. It made it very hard to fall asleep and then woke us up in the middle of the night.

The hotel is in a great location, close to U-bahn, S-bahn, tram, restaurants and bars.

All very nice, I just don't understand why the rooms can't be cleaned any more as an anti Covid measure. I would prefer having the option to have the rooms cleaned at my own risk.

Super

Probably the surliest staff ever for any hotel. The so called " free wi fi " is dial up speed & I'll let hotels.com know. The idea is to make you pay for their " premium " wi fi for more money. Friends sai said the breakfast is worth one euro. Ibis seems to have a policy of putting guests who make reservations through a third party, in their worst rooms & hope you won't complain. I'll definitely blog out to avoid ibis hotels in the future. Absolutely horrendous.

At The check in Requested for Twin Beds and we were told its not available and we were ok to move the 2nd day however there was no guarantee or option block the twin bed for the 2nd day which is unusual. Could hear street notice at all times so a better isolation ( double glass ) is much needed No glass in the room or plastic cup The mattress size is smaller than the bed frame as space between the bed and the wall is small it hit my knees on the bed frame 3 or 4 times and I'm sure this happens often to other guest as well the curtain is not covering the full window so there is lights coming in which is annoying at the check out i asked for mobile charger for my Samsung phone and the reception just said no without showing any help or support Check out experience was very bad and super unfriendly staff could not do the minimum asking about my stay or wishing me good journey or ask if i left anything in the room or need help with luggage etc

We were here second time, after three weeks from our first visit, but this time we were not so pleased as before. At first, one of the elevator did not work and the other one was not reprogrammed to handle this situation when the hotel was occupied by more guests. At second, if you are charging for a small dog (which did not happen on first visit), I would expect you are also cleaning rooms on daily basis. I am really allergic on the excuse "..because covid, we do not provide daily cleaning!" You can ask for cleaning but only till noon day before and since we arrived at 4pm (stayed two nights), that was not our case. Also, when we were asking for a late checkout on Sunday, we were rejected (even the booking system shows that there are plenty of free rooms). Again, on our first visit it was not a problem to have a late checkout till 6pm. And the lady at the reception at our day of departure was not empathic, just simple: not possible, thank you, bye. At least I have to give kudos to the lady during the checking (different one than on the departure day), it was the same lady as during our first stay and she was always kind, smiling and very nice. Will we try "third time's the charm"? I really do not know. We like the hotel rooms, the location, but as a All Accor club member, I miss the added value.

Good value, great location, friendly staff. Free tea & coffee after 12.30. Box room, comfortable,no a/c in Winter as heating is on? Over the road, try Mods&Rockers cafe, great coffee and quirky owner Quite easy to get to from Schoenefeld Airport on S9 & U8 Rosenthaler Platz 40 mins

Our 3 night stay was excellent. We arrived early but our room was available for us which we appreciated. Our room was comfortable and breakfast was superb. Location was perfect for our sightseeing. Would definately recommend this Ibis.

standard room is too small; plugs are not in the right places; the comfortable bed was uncomfortable with a protruding frame which was disturbing getting out of the bed. Room windows are pretty well soundproof; poor selection of English speaking channels on TV

Travelled with my sister for a four night break in August. Having stayed here last year and having the best time we knew we wanted to stay here again! The hotel is right in the middle of everything, only minutes walk away from the nearest U-bahn and tram stop and only a short walk from Alexanderplatz. The street is full of beautiful bars, restaurants and boutiques, and there is a beautiful park close by! The hotel is clean, modern and the staff are amazing. Huge thanks to Gabriel who managed to sort us with an early checkin after a long day of travelling, he was so helpful. We opted for breakfast too, which was fresh and plentiful. Eggs, cold meats, cheese, salads, along with fresh bread, pastries and pancakes. They had a great selection of drinks from fresh fruit juice to smoothies and flavoured water as well as a huge selection of teas and freshly brewed coffee. We also really enjoyed the fruit salad and yoghurt every morning! Love that the staff drew little faces on the boiled eggs and wrote messages on the bananas! Slept like a baby every single night, we stayed on the sixth floor facing the back of the hotel and it was so quiet. Cannot fault this place at all and will most certainly be back for our annual trip next year! Thanks for another great stay! The Johnstons room 619 x

If I come to Berlin again, this will be my preferred hotel. Despite of located at the crossroad, it is very quiet in the room. The room is clean, it was hot outside but the airconditioning in the room is great. The staff are very helpful. Free coffee and tea in the afternoon. Amazing restaurants around. Nice 15 mins walk to the Museum Island passing by many nice restaurants and shops!

This place is superb for the business traveller. Its location, staff, resturants and cafe's around. Been there 3-4 times and always return. You can also find all transportations near by, the U and the M - and the Mitte itself is the center of Berlin.