Mercure Luxeuil Les Bains Hexagone Hotel

Mercure Luxeuil Les Bains Hexagone Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 350 reviews

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Hotel extras

  • Free car park

  • Breakfast and dinner served in your bedroom or in the dining room.

  • Meeting rooms available for reservation

  • Close to the Casino and the Luxeuil-Les-Bains thermal baths

Hotel location

Mercure Luxeuil Les Bains Hexagone Hotel

19 Avenue Labienus
70300 LUXEUIL LES BAINS
France

Telephone +33 3 84 93 61 69

Fax +33 3 84 93 61 70
  • By plane

    BALE MULHOUSE At 100km / 62 miles

  • By car

    BESANCON At 80km / 49 miles

  • By car

    MONTIGNY LE ROI At 80km / 49 miles

  • By train

    LUXEUIL At 0km / 0 miles

  • By train

    VESOUL At 30km / 18 miles

GPS:47.8168, 6.373755

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

L' HEXAGONE Non contractual photo

The Brasserie Pizzeria offers you a fresh menu featuring grilled meats, regional specialties, specials, wood-fired oven-baked pizzas and lunch menus in a pleasant setting, as well as a summer terrace set in leafy surroundings.

Our accommodation(s)

Choose from the different room categories available: Standard Room, Superior Room overlooking the garden or Privilege Room offering a wider range of services.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  350 reviews

TripAdvisor Rating  3.5/5  265 reviews

Good stay

Customer review rating 4.0/5

Barbara Business - Confirmed reviews ALL

Good stay. Very friendly staff, rooms are clean and in decent size.

Dear BARBARA K., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaëlle Marion, Adjointe de direction

AGREABLE

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

SYMPATIQUE

Good Stay

Customer review rating 4.0/5

Ana Business - Confirmed reviews ALL

Confortable room, good service, nice staff, good restaurant.

Dear ANA A., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Réception

Good as usual

Customer review rating 5.0/5

Francisco F. Business - Confirmed reviews ALL

My stay at Mercure Luxeuil-les-Bains Hexagone was very good: the people; the cleanless of the room; the breakfast; wi-fi. In one word: excelent Nevertheless I would like to refer to an episode that made me disapointed. Not with this hotel. But with Accor. Why ? For this week, my reservations were: - from the 28th to the 31st of March, at Mercure Luxeuil; - from the 31st of March to the 1st of April at Mercure Bale airport - because I thought my flight back to Portugal was at 9h30 in the morning of o1.04. Then I realized that it was not the case. The flight was at 9h30 pm - in the afternoon. So I decided to extend my stay at Mercure Luxeuil (which I did) and cancel my reservation at Mercure Basel. the 29th, a call was made from Mercure Luxeuil staff to Mercure Bale, and it seemed there would be no issue about cancelation without payment. Nevertheless, the 30th Mercure Basel answered that I should pay anyway. I know the rules, and I know under which conditions I have made the reservation. But in front of the facts previously described and also given my status at accor, I was expecting a different response.

Dear Mr F., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bad hotel, disastrous bed.

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The hotel is very 'old glory'. We were not happy taking our suitcases to the first floor because there was no elevator. What, however, really made our stay disastrous was the worst bed we experienced in over 10 years stay in Accor hotels. My back still feels the pain. Service was sloppy: dinner bills were mixed up... This is definitely NOT a repeat.

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Other web-users rate our hotel

  • 48 reviews 9.7/10 Location
  • 186 reviews 6.1/10 Room
  • 197 reviews 9.1/10 Service
  • 7 reviews 10/10 WiFi
  • 116 reviews 7.9/10 Food
  • 74 reviews 3/10 Vibe
  • 67 reviews 6.3/10 Breakfast
  • 53 reviews 5.2/10 Cleanliness

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