Mercure Luxeuil Les Bains Hexagone Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 417 reviews

Mercure Luxeuil Les Bains Hexagone Hotel - Image 1
Mercure Luxeuil Les Bains Hexagone Hotel - Image 2
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Description

Hotel extras

  • Garage for bicycles

  • Free car park

  • Breakfast and dinner served in your bedroom or in the dining room.

  • Meeting rooms available for reservation

  • Close to the Casino and the Luxeuil-Les-Bains thermal baths

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Luxeuil Les Bains Hexagone Hotel

19 Avenue Labienus
70300 LUXEUIL LES BAINS
France

GPS:47.8168, 6.373755

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

L' HEXAGONE

Non contractual photo

The Brasserie Pizzeria offers you a fresh menu featuring grilled meats, regional specialties, specials, wood-fired oven-baked pizzas and lunch menus in a pleasant setting, as well as a summer terrace set in leafy surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  417 reviews

TripAdvisor Rating  3.5/5  278 reviews

Short but great stay

Customer review rating 5.0/5

Vinicius C. Business - Confirmed reviews ALL

Great experience. I was not originally planned to stay in the hotel. Called the hotel at 11 pm in the night, made my reservation and I was very well received in the hotel at 1 am. Great thank you for Mr Tony, who gave me a great attention since the first contact by phone.

Dear Vinicius C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Luxeuil-les-Bains Hexagone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Mr Tony will be congratulated for his service and professionalism toward you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manon, General Manager

High level of attention

TripAdvisor rating 5.0/5

Vinicius C Business - TripAdvisor review

I was not originally planned to stay one night at the town. When I got aware, called the hotel and arranged my staying. Since that moment to my check out, Mr Tony Njoh provided a differential assistance - all that after 1 am in the night. Best in class, highly recommended.

Good stay

Customer review rating 4.5/5

Derek W. Friends - Confirmed reviews ALL

Staff very helpful And good value for money

Dear WENDY W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Luxeuil-les-Bains Hexagone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manon, General Manager

Well located

Customer review rating 4.0/5

Gee Couples - Confirmed reviews ALL

Room clean, food very good, staff very friendly but room decor needs updating. Good parking and quiet location. Easy to walk into the town.

Dear GLYNIS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Luxeuil-les-Bains Hexagone. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your Accor points, it is automatic, you will gain them few days after your stay at the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manon, General Manager

friendly staff, nice restaurant, outdated stuffy room.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Staff was super friendly at arrival and helped me with my booking error i made online. Personnel in the bar and restaurant were friendly and the food was good. The restaurant/bar/lobby look really nice, fresh and modern. The rooms on the other hand are old, smell stuffy and are really in need for a big refurbishment. Bed was ok. Its not really a quality room you would expect from a mercure hotel.

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Other web-users rate our hotel

  • 61 reviews 9.3/10 Location
  • 204 reviews 5/10 Room
  • 215 reviews 8.4/10 Service
  • 131 reviews 6.7/10 Food
  • 72 reviews 6.2/10 Breakfast
  • 63 reviews 3.2/10 Vibe
  • 61 reviews 3.4/10 Cleanliness
  • 29 reviews 3.3/10 Amenities

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